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NEED HELP!!!! phone won't stop powering off

My inspire keeps powering off at ranodm times and has gotten worse. If its plugged into a power source it will stay on, but the second its pulled off theres a huge chance that it will just randomly power off. I've wiped the battery stats, factory rest a bunch of times, tried multiple roms and radios and can't find a solution. ANY HELP WOULD BE GREATLY APPRECIATED!!!!

See if ATT will give you a new battery.

Tx Redneck said:
See if ATT will give you a new battery.
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I know it sounds like he's being an ass, but I think he's right. I have the exact same problem. Used CoreDroid, MIUI, & HoneySense 4 & 5 and they all randomly rebooted. I noticed that after I powered back on, the battery level would be significantly different. It got progressively worse as the battery level drops. Once I get to about 23%, it just turns off when I try to do anything. I speculate that the sudden increase in battery drain from the screen getting bright & the radio draws more current than the battery can provide.
To test, I got my phone to the point that it would turn off every time I booted it. It would show the homescreen & say that it had 18% battery. I then plugged it in to the USB charger & it works fine. I'll be replacing the battery ASAP.

this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries

cordell507 said:
this happend to me on CM7 and MIUI twice and the first time i just flashed off of CM7 and it stooped and on MIUI i just rebooted the phone while connected to the charger then when it was completely booted up i unplugged it and it was fine after that but that time it was caused by letting my battery die down and then i kept booting up my phone to completely deplete the battery and did this about 20 times and it wouldn't die so i just changed out batteries and when i booted and it would immediately power down like the battery was dead so thats when i plugged it in and powered on and it worked, and i know its not the battery because i have 4 batteries
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Click to collapse
Ok then, you "know" it's not the battery - so what is your speculation? Until I get the spare batteries I ordered today, I won't be able to fully test the battery theory. I can only say with certainty that the phone doesn't shutdown while plugged in.
I could also go along with another theory - The Thunderbolt got a recent OTA update that makes them randomly shutdown. Is it possible that a piece of that code made it into the new Gingerbread ROMs? I didn't note the issue running CoreDroid 6.4 (a GB build but the last to use EXT3 instead of EXT4 and was also released before the TB OTA update), but only after upgrading to 6.5. Could it be some finicky problem with EXT4?

meatrocket said:
Could it be some finicky problem with EXT4?
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Actually, forget this part. I forgot I used HoneySense 4.0 with EXT3 & still had the random shutdown problem.

with it plugged in do a nandroid backup and then restore to stock then restore back with only restoring system and data

I know its not the battery because it will stay in CWM for several minutes and much longer than it does on without any random shutdowns. Going to try the return to stock and reflash method and post back.

Ok, so that I get this right, the test plan is to: flash back to stock, re-root & then reflash to a new ROM such as Coredroid 6.8? If that's what one of you are going to do, then I'll do it also so we can see if we get the same results.

Well, I actually downgraded to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed, went through Bubby's One Click and the damned phone shutdown upon boot to the first image of Bubby's. I figured MAYBE something was wrong with Bubby's One Click as I had originally used the ACE hack kit.
I reverted back to RUU_Ace_Cingular_US_1.80.502.3_Radio_12.39.60.19_26.06.04.06_M_release_166557_signed again & decided to use it for a minute to see if it shutdown and it DID!
There is either (A) a problem with my battery or (B) a problem with the charging system on my phone. This IS NOT a firmware/radio issue! It may be different for you, but I'm positive about my phone now. I'm going to wait until my new batteries come in on Wednesday and if it acts the same, I'll be replacing my phone under warranty. I should also note - I've never overclocked this phone, so I don't want anyone fear-mongering the N00BS about "see what overclocking will get you"!

Does yours stay on when its plugged in?

samftw said:
Does yours stay on when its plugged in?
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Yes. I noticed the shutdowns started about 1½ to 2 weeks ago. It got more frequent as time went on. The phone is practically unusable now unless I leave it plugged in. I suspect that if it is indeed the battery, it may even start shutting down when plugged in since the phone will turn off if you remove the battery when it's plugged in. Just a hunch.

same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass

samftw said:
same exact story here totally bummed right now but at least i work for at&t so getting anew battery shouldnt be an issue. still a huge pain in my ass
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Well, bummer dude. I called AT&T and they said that the battery was covered under warranty & they'd be happy to send me one right out. The only problem was that they didn't have any in stock! They offered to credit my account with whatever I have to spend on replacing the battery myself. When I get the 2 batteries from Amazon & make sure they work, I'll get the credit for them applied to my account. It was only $25 for 2 batteries & charger shipped.
I called my local AT&T Corp stores to see if they had any batteries for the Inspire & they didn't either. Me thinks this widespread shortage of batteries could be indicative of a bigger problem.

WoW! Here's the feel-good part of this story....
As I posted earlier, AT&T service didn't have the battery to send me. I couldn't find a battery anywhere - I called the 2 AT&T Corp strores, BestBuy and Batteries +.
I went to the AT&T Corp store where I bought the phone & signed in for help. The girl came over to help as I was explaining to her what was happening & telling her that I wanted to take the battery out of her demo phone to make sure it was the battery. If it wasn't, then I could call service back & have them ship me a repalcement phone instead of having to wait until the batteries I ordered off of Amazon arrived.
She told me that she didn't want me to mess her floor phone up & offered to go in the back & get a phone to test with. She came back with a new battery still in the plastic. I popped it in and sure enough, it has been the battery! I told her thanks and that I felt a lot better knowing that it was indeed the battery.
She insisted that I keep the new battery since there were none to be found & she would "adjust" the phone she took the new battery from. I assume "adjust" is speak for "send it back as defective". I'm really positive about the whole experience, especially since she didn't have to do that at all. You can bet I'll be going back to that Corp store & buying from that rep when I'm ready to get my Samsung Galaxy S II!

I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.

King Askaba said:
I'm having the same problem I don't know why it's doing this
Sent from my HTC Inspire 4G™ using the XDA App.
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Click to collapse
Uh...did you read ANY of the thread or just post a reply? It seems rather obvious that there's a battery problem. Maybe you could do some of the same or similar testing we did to see if you have similar results?
The only thing I didn't say in all of this is that I got my phone on 2/14/11. So I've had it almost exactly 4 months before the problem really came up.

Nexus 5 camera shutdown (won't boot up)

My issue is that when I take a photo on my Nexus 5 and it is under around 60% of battery it shuts down, the screen just goes black (phone is complexly off and dead) and the device will not respond to ANY input until it is plugged into a power source, then it will boot up and function normally. This issue occurred about two weeks after I installed Android 5 however I do not believe it is related due to factory resets, different roms and the issue is still persisting. When the problem started I had recently (a week or so before) moved to Germany, my initial thoughts were that the battery was the problem as when it first happened the phone rebooted and only had 5% left even though the device had around 50% before I took the photo, from then on the battery life was terrible so I purchased a new battery and installed it. The battery problem was solved (battery life was normal) and when the phone crashed it didn't boot up with any difference to the percentage of battery that was remaining. I am now thinking that something to do with the change in power supplies damaged the device. I think this is unlikely though as Australia (where I am from) and Germany (where I was when the issue started) both run on 240V, the stock power adapter was used just with a euro adapter. I have tried to collect logcats however I can't see any errors before it cuts off (I'm no dev by any means so I could be missing something)
Last thing is that this issue NEVER occurs when the device is charging so I'm thinking that it is a hardware problem. And of course the phone is out of warranty.
Any help or light on this occurrence would be amazing.

Try with some custom camera apps on play store, If that didn't work then i think the problem is with regard to hardware.
Let me know if that worked.

artistavi said:
Try with some custom camera apps on play store, If that didn't work then i think the problem is with regard to hardware.
Let me know if that worked.
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Click to collapse
It didn't seem to help, It also crashes when running Geek Bench 3 so I am thinking that it may be a CPU problem (CPU gets ramped up when taking photos) So I'm not sure what to do, it's beginning to be a major issue. Thanks for your help though.

I also have the exact same problem, I believe it started a while ago. The only thing that seems to help for me is to plug it in as well.. Any news regarding the issue?

How's the motherboard? Is it fried/damaged?

dicecuber said:
How's the motherboard? Is it fried/damaged?
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It sure doesn't look that way. And it doesn't happen every time. I also kind of got the feeling that it happens when the battery is kind of low.. (Like below 60% or so, at least the last time it was 52)

:/
dicecuber said:
How's the motherboard? Is it fried/damaged?
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smaaland said:
It sure doesn't look that way. And it doesn't happen every time. I also kind of got the feeling that it happens when the battery is kind of low.. (Like below 60% or so, at least the last time it was 52)
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Click to collapse
My motherboard seems fine. And it also only happens to me when it is below around 60%

@AndroidAndroid88
Did you try fastboot flash system system.img?

Yes I did, I have tried different versions of android from googles factory image page and nothing seems to have helped :/

Does anyone know if the new Android 5.1 update resolves the issue? There's no OTA just yet, but the factory images have been published.

Same issue with my Nexus 5
smaaland said:
Does anyone know if the new Android 5.1 update resolves the issue? There's no OTA just yet, but the factory images have been published.
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Click to collapse
I ran into the same issue with my N5. It started happening for me when I flashed to version 5.1 (factory image).

same problem here
I have the same problem. It is worst since I replaced the battery some days ago, and actually it just happened again while I was trying to reply to this thread, not using the camera (but it's the first time it happens while not taking pictures).
Anybody got some new info? I'm on 5.1, btw.

i am trying to fix my friends phone. she has a nexus 5, and as the battery was only lasting 8 hours, she decided to buy a new battery and replace it.
since the replacement, the phone shuts off randomly, once she takes a picture.
it can only be powered back on, if it is plugged into a charger.
now we changed the original LG battery into the phone, but since 7 days there is not one reboot with the original battery.
she did buy 2 "original" batteries from ebay, and the polar battery with 2450a but all 3 batteries have the same issue.
as the original LG battery has no issues, i suspect that the non-original fake china copies sold on ebay and amazon have a problem.
now she has ordered the original battery from LG directly, and once that one is tested i will post a comment again.
cheers thomas

I also have the problem (using Polarcell Akku for my Nexus 5).
Switched back to the original Battery: Problem solved.
Gesendet von meinem Androiden mit Tapatalk Pro

I'll swap the original battery in
I'll update you on what happens

Found the issue
So it looks like that was the issue, the old battery has its own problems but the issue with it shutting down when the phone was under load has stopped.
Anyone know where I can get a genuine battery in Australia?

confirmed new original/genuine bateries have the same problem. Tested with Lg direct supply battery, pollarcell 2450 battery, eBay battery (seems exactly the same as original LG supply, so i believe is it genuine too).
i think the problem isn't the battery at all, the phone is also eating more power, then under high load conditions and low battery charge (no really need to be low) adding the flashligh comsumption discharges all the capacitors on the main power line and the phone hangs.
a rare thing makes the original unbranded battery wich came with the phone to work well even if battery autonomy is broken. I'll try this weekend to transplant the small ciruit boar of the real original battery of the phone into another of the new ones i have. Maybe the output power regulator itself need to relax a bit to keep the main power line with battery voltage current all the time. And the new ones aren't relaxed...
i'll post again until few tests during this weekend.

That would be awesome but I do believe that in my case it was battery related as I replaced my battery about a week ago and it hasn't happened since, I've tried many many times even when the battery was on 2% and it still didn't crash I bought the replacement on eBay (I believe it's genuine) and everything seems to work correctly. I'll be interested to see your test results though.

I started to have the same exact issue with my Nexus 5 camera and it won't boot until I connect it to a charger. I noticed that when I turn off the flash this issue disappears.

Ahmednn said:
I started to have the same exact issue with my Nexus 5 camera and it won't boot until I connect it to a charger. I noticed that when I turn off the flash this issue disappears.
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same issue here... anyone has an idea if there some log-files that can be checked in order to see what process can be related to this issue?

OnePlus One Charging Issue (URGENT)

Hi Everyone here at XDA,
I've been a keen follower of the various ongoings at XDA, ever since my first Android phone the Motorola Defy. I've had quite a few phones since then (currently rocking a yet unmodified Nexus 6P) and I've mucked about with all of them, soft bricked a couple but I've always found a way back from the dead. However, this is something that has me well and truly mystified.
My fiancé bought a OnePlus One a little over a year ago, she had some problems with the microphone during phonecalls (most likely the issue a lot of people had with the noise-cancelling mess-up) so I switched her from stock onto CyanogenMod 13, and no problems since. Phone works a charm.
But recently everything has been going south.
About two months ago the phone started charging STUPIDLY slowly, so I used an energy monitor you plug into the socket to see what was going on. Charger would pull about 2-4 watts, but if you kept plugging and unplugging the phone eventually it would pull about 8 watts, which was adequate. Then things got worse. With the phone turned on, the charger would pull barely 2 watts, turn it off, immediately it would pull 9 watts.
Now it's started to randomly reboot, sometimes getting stuck in a bootloop for 5-10 minutes before booting again. I've spent all day today flashing various ROM's and kernels, and still the issue persists.
We've tried the phone with different chargers to the same result.
Has anybody got any idea what's wrong with the bloomin' thing?
Any advice on what I could try would be massively appreciated.
Cheers in advance

danieljh10 said:
Hi Everyone here at XDA,
I've been a keen follower of the various ongoings at XDA, ever since my first Android phone the Motorola Defy. I've had quite a few phones since then (currently rocking a yet unmodified Nexus 6P) and I've mucked about with all of them, soft bricked a couple but I've always found a way back from the dead. However, this is something that has me well and truly mystified.
My fiancé bought a OnePlus One a little over a year ago, she had some problems with the microphone during phonecalls (most likely the issue a lot of people had with the noise-cancelling mess-up) so I switched her from stock onto CyanogenMod 13, and no problems since. Phone works a charm.
But recently everything has been going south.
About two months ago the phone started charging STUPIDLY slowly, so I used an energy monitor you plug into the socket to see what was going on. Charger would pull about 2-4 watts, but if you kept plugging and unplugging the phone eventually it would pull about 8 watts, which was adequate. Then things got worse. With the phone turned on, the charger would pull barely 2 watts, turn it off, immediately it would pull 9 watts.
Now it's started to randomly reboot, sometimes getting stuck in a bootloop for 5-10 minutes before booting again. I've spent all day today flashing various ROM's and kernels, and still the issue persists.
We've tried the phone with different chargers to the same result.
Has anybody got any idea what's wrong with the bloomin' thing?
Any advice on what I could try would be massively appreciated.
Cheers in advance
Click to expand...
Click to collapse
Different cables as well? The cable seriously does make or break it.
If not that, not sure what it could be... What I can say is, replacing the battery isn't terribly difficult, so if you suspect that at all, it's a fix you can do yourself and for pretty cheap.
Sent from my A0001 using Tapatalk

Elius2676 said:
Different cables as well? The cable seriously does make or break it.
If not that, not sure what it could be... What I can say is, replacing the battery isn't terribly difficult, so if you suspect that at all, it's a fix you can do yourself and for pretty cheap.
Sent from my A0001 using Tapatalk
Click to expand...
Click to collapse
Thanks for the advice, but sadly it's not the cable. Or the charger for that matter. The readings I get from the energy meter are too consistent. After plugging and unplugging several times the phone will eventually pull EXACTLY 3.8 watts. No more, no less, irregardless of battery percentage. As soon as the phone is turned off and plugged in, starts pulling anywhere from 7 - 12 watts, which is normal pull I expect.
Hence why I suspected a dodgy kernel, but no luck :'(

Hello
Hello, I had a not that much similar problem a month ago but i'm sharing and it might help (you never know). I was on a custom CM13 based rom and phone started overheating even when not in use, charging slow. When I let it charge overnight I would find it very hot and almost always stuck and 99%. Clean flashed different roms and the same continued to happen and it really got me worried!
Than I thought before ordering a new battery or charger lets try something really stock. I installed lastest OxygenOS and viola problem went away. (be careful and follow the steps you need to flash OxygenOS, it is NOT recommended you flash it via twrp). After that flashed twrp again and custom roms and havent had that problem again.
Hope it helps

Yeah, I would say your most probable culprit at this point might just be the OS. Try a clean flash and/or a different nightly or release. Try also a different Gapps package (you never know if it's not so much the OS, but maybe an interaction between OS and other software.
Sent from my A0001 using Tapatalk

Thanks for the advice, I've finally managed to free up an evening tonight so I'll try putting the phone back to stock. Hopefully it'll work! I'll post back to let you know if I've had any luck.

Put the phone back to stock Oxygen OS, and no luck. Going to use the Tamper Reset Script and try sending it back to Oneplus. Makes me sad that I couldn't sort it myself :crying:

New battery not charging!

Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.

pr091 said:
Hi guys, I've searched anywhere but I couldn't found a workaround for my issue, so I decided to make this post since it's driving me nuts.
I recently decided to substitute my opo battery since it was swolling up, with this one https://www.amazon.it/gp/product/B00W9ZAURM/ref=oh_aui_detailpage_o02_s00?ie=UTF8&psc=1
Installing it was easy, but i quickly encountered some problems! First, the battery would not charge. The opo died at 2% and no matter how much time I left it in charge, it took almost a day to get it back little by little. Anyhow I managed to make it work, but the problem now is different: most of the times, I have to use caffeine to keep the screen on while charging, otherwise it won't work. I know that since I'm using AccuBattery Pro to check the incoming power. Sometimes it doesn't even work this way and I have to shut the screen off, unplug the cable, plug it in again, and then keep the screen on. I noticed that since I left the phone in charge for 1 hour and the battery percentage was still the same as it was earlier. Take a look at the screen so you can understand.
Ah! I almost forgot! 2 or 3 times has happened that the phone powered off all of a sudden. I'd like to throw it from my f******g window.
P.S. I'm using opo's original charger & cable; i tried with a different charger & cable still made by oneplus since my father has the same phone, so it isn't a cable\charger problem.
Click to expand...
Click to collapse
The original swollen battery has battery backup issues too? If not,I advice you to use that again,as no better,or equal and genuine batteries are available anywhere.

No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin ? the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?

pr091 said:
No, never had a problem with the original one but it was starting to break the back cover... So I threw it in the bin the seller sent me another sealed battery, maybe I should try it. Any advice on how to calibrate it properly?
Click to expand...
Click to collapse
Search battery thread in accessories section.

Mind telling me what is the serial number on the battery connector? those serial number can tell you whether you bought an original battery or OEM battery...

U11 Battery suddenly only gets ~10 hours from full charge

Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers

Chris How said:
Hello All.
I've been very happy with my U11 for nearly 2 years (ugrade due in june this year).
Recently i've had a problem where connecting a charge cable has been intermittent, either slow charge or no charge until after a few attempts, it works fine and shows 'charging rapidly'
Eventually, a couple of days ago, i started to get a USB error when I plugged in in, telling me to clear any obstruction or liquid from the port.
I used a small shard of soft toothpick and some alcohol to pick some bits of fluff out of the depths of the port and give it a clean, being as careful as I could not to damage it, I'm electronics sensitive, not ham fisted and I got quite a lot out.
Now when I plug the cable in, it charges rapidly but says it's only charging on AC power, charging takes the normal amount of time but the battery discharges rapidly
The attached image shows a full charge in the evening and consistantly dropping overnight until it died sometime in the morning, even though It was obviously just sat not doing anything on my bedside table. Normally, i'd get between a day and a half and 2 days.
It's clear i've damaged the port somehow, perhaps bridged a couple of pins so it's discharging?
Does anyone have any suggestions? Can these ports be replaced easily?
Cheers
Click to expand...
Click to collapse
Without the cleaning part of the charge port I had a similar experience. In my case, rebooting the phone once was the solution. It might sound obvious to try, but I walked around for a week before I tried that so may be you haven't tried it yet. I normally hardly ever reboot the phone.
So you might give it a try.
Regards,
Salvolin

Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.

Chris How said:
Just an update to this post if anyone's interested.
I sent the phone off for repair with HTC, the phone is still in warranty.
Even after explaining the problem in detail, they replaced the battery and sent it back to me.
The same problem persisted so after talking to them again and only just managing to contain my frustration, I sent it back to them again.
This time they took 3 weeks to repair it, I received it back today and guess what? . . . . same problem persists.
It's obvious they have not replaced the port (there's a tiny mark in the plastic I recognise).
Attached is the battery usage at standby for one hour after a full charge and the second brand new battery.
I'm still under warranty and i'm still in contract with EE (UK), so i've asked for a replacement phone from HTC. but I feel I may be better chasing taking this up with EE.
Click to expand...
Click to collapse
Have you tried clearing caches?
Go to recovery and wipe dalvik/cache.
Generally solves the problem for most.