Bootloader "No Image File" - Touch Pro, Fuze General

Hey guys
I woke up this morning because I got a message. Opened it and then replied. Went to shut the screen off but the backlight remained on. So I just did a soft reset. Now the bootloader comes up and says no Image file.
What do I do?

You could try download a custom splash screen, put it on your SD and start up in bootloader mode, and then flash the new boot/splash screen
Hope this fix your problem

i figured the "image file" its looking for was the ROM?

hehe ofcourse, sry for the post before, my head is a bit screwed... i have been working on getting win 7 and NBH Utility to work together the last 2-3 days xD.
well then reflash the rom using the same method... you have Hard-SPL right?
the latest NRG is working like a charm

Bowdowntozoltan said:
Hey guys
I woke up this morning because I got a message. Opened it and then replied. Went to shut the screen off but the backlight remained on. So I just did a soft reset. Now the bootloader comes up and says no Image file.
What do I do?
Click to expand...
Click to collapse
Were you accidentally pressing volume down when you soft reset? That's what it sounds like to me. Maybe vol. down is sticking, for whatever reason. Does another soft reset get you out of the bootloader? Somehow, I doubt that your rom just up and walked away.

no i don't think i was on volume down. and no soft or even hard reset will even work. the bootloader tri color screen pops up and flashes white real quick and says "no image file" and then goes back to the tri color screen.
so i to flash it via SD card correct?

Have you tried pulling the battery for a bit? I still wonder if you have a sticky vol down button. Replace the battery, then push power. If you're still in bootloader, then you can either flash off your card or through usb.

how do i flash it via USB? just plug it in and run the rom install?

reflashed a new rom. nothing. still sits in bootloader mode.

ok so what based on what i'm searching ive found a couple things. I pm'ed a guy, and saw something about jumpspl. But apparently this is an app that goes on the phone? because windows xp wont run it? theres not a lot out there on jumpspl so i dont have a clue. should I retry flashing hard spl?

Hold on; your sig now says you have a tilt. But you've flashed a raphael rom to it? Flash a stock rom to it with the proper spl. You should ask mskip what to do in his Kaiser-flashing thread. This does not sound good. Did the phone actually work with the wrong rom on it?

Man, from what I've read about Kaisers, they are very delicate phones. If you flashed a raphael radio to it, it's deader than Michael Jackson. Are you sure you don't have a fuze? You gotta own a fuze, and not a tilt.

its a fuze sorry i have no idea why it says tilt.

Not quite sure why, but the phone is working again...

My $ is on a stick vol down key, and I'm riding that horse to the bank!

scratch that, it broke again. how can i fix the stuck down key? is volume down and reset like wipe the device?

if the phone had the volume down key "stuck" then it would constantly turn down the volume would it not? its fine when i can acutally get the phone to boot, but i shut it off and started it back up and it did it again. i have a feeling it has something to do with the wall charger, because i reset it multiple times before i put it there, but once i charged and reset, it died.

Yeah, that's true. I say I think that's the problem because holding volume down and soft resetting sends you into the bootloader. If your sd card doesn't have a raphimg.nbh in its root, you'll get the 'no image' error message. Then, if you try to soft reset, but vol down is still somehow stuck, you'll never get out of bootloader. That's why I suggested pulling the battery earlier. When you power back on, it should just boot up normally like after a soft reset, but I might be wrong about that.
It's just not normal to randomly go into bootloader when you soft reset (and to stay there). Clearly, the phone is picking up the 'go into bootloader' signal somehow or other. Maybe it's not the physical button, but there's just some sort of bug that makes the phone think the button is being held down when you soft reset. Bummer, whatever it is, I hope you get it sorted out.
You might want to bite the bullet and hard reset. If you have some weird bug (and not a physically stuck down button) this should solve it. I bet you can hard reset ok. Hold vol down and the d-pad button and soft reset. You have to continue to hold down both buttons for a couple seconds after you soft reset. Then press vol up at the prompt.

I have hard reset a few times. I think I'm going to try not to turn off the phone unless i have to. i reset it a few times yesterday even after plugging it in for a little and its still good. i'll try it again when i get home because i need my phone during work.
thanks for your help!

Related

bootloader after batt install?

this is my first post
sorta new to htc, but i've worked some with flashing and working with motorolas, so i'm not totally new to all this. i've got an issue i haven't been able to find a thread about though. i've got a tilt/kaiser that got interupted during a file transfer and was going only to the "tri color" screen/ bootloader (i assume this is the bootloader screer). while in this screen active sync doesn't recognize the phone, but i've read that isn't really abnormal. i tried various hard spl jump spl "shots in the dark" but i haven't been able to figure out if there are actual programs that i need to use to install these roms, or if its supposed to just "work". mtty see's the thing sometimes, and doesn't other times. any how, after hours of messing around, i found that if i unplug the usb and bull the batter, then reinsert the battery and immediatly press the power button it boots. i thought i inadvertantly fixed it, but i tried to do a hard reset (soft keys, and stylus deal) and it went directly back to the multi colored screen. i pulled the batt and put it back in and didn't push anything and it went right to the same screen. i then pulled the back and did the immediate power button and it booted again.
so, all that to say, i know its not actually fixed, but active sync can see it now, so i assume my actual question needs to be: how do i actually "flash"/"reflash" the at&t rom and is that actually what i need to do?
the info on the tri color (and white, quad color??) screen is:
KAIS1*0
SPL-1.56.0000
CPLD-8
and at the bottom it will read serial if the cable is unplugged and usb when it is
thanks in advance for any help
first i would try a hard reboot tto do this yuo have to hold down the two soft keys and hit the reset button with the stylist what you are doing is a soft reset try this and let me know what happen
after that you have to flash hard spl inorder to flash a new rom
You need to install hard spl before attempting to flash a new/cooked rom, see the kaiser wiki, flashing without hard spl will brick your phone. If you have already tried flashing then try mtty task 2a to restore to factory default. Check the Kaiser Wiki, all the info you need is there.
let me know if you need help with hard spl
sorry, i've been out of town and haven't had any time to mess with this problem. i'll do some more reading about hard spl and flashing before i go much farther. i did try the hard reset with the softkeys and stylus but it just went back to the multi colored screen i remember. i also remember that after sucessully getting it to actually boot three consecutive times by holding the power button briefly after inserting the battery, i tried it a fourth time and could never get it to start all the way back up. we'll see how it goes and i'll try to post something difinitive either way. thanks for your help so far.

stuck on loading splash screen

Hi, first let me say im sorry if this has already been covered somewhere, i have spent all day searching the wiki and forum to no avail. If the solution is already here please point me in the direction and delete this thread.
I have just flashed my kaiser from the original vodafone WM6 ROM to Dutty's WM6.1 Hybrid v2 5.2.19716/5.2.19700. At first everything seemed fine, then when i tried to restore the backup id created with sprite backup it restored, reset and now wont get past the loading screen. It shows the vodafone splash screen then duttys htc screen then goes back to vodafone.
I used Hardspl 3.29 before flashing. I tried hard reseting which made no difference. i cant get into the bootloader (tried the camera, power reset thing loads) and i cant connect to my pc as it wont go past the splash screen.
I had a look at MTTY but it doesnt give the options described in the instructions and after reading the warnings about MTTY decided i shouldnt mess around with what i dont understand.
Any help will be greatly apreciated, i love my phone and the idea that ive just broken it scares the crap out of me.
Thanks
Sandy
sandyfsx said:
Hi, first let me say im sorry if this has already been covered somewhere, i have spent all day searching the wiki and forum to no avail. If the solution is already here please point me in the direction and delete this thread.
I have just flashed my kaiser from the original vodafone WM6 ROM to Dutty's WM6.1 Hybrid v2 5.2.19716/5.2.19700. At first everything seemed fine, then when i tried to restore the backup id created with sprite backup it restored, reset and now wont get past the loading screen. It shows the vodafone splash screen then duttys htc screen then goes back to vodafone.
I used Hardspl 3.29 before flashing. I tried hard reseting which made no difference. i cant get into the bootloader (tried the camera, power reset thing loads) and i cant connect to my pc as it wont go past the splash screen.
I had a look at MTTY but it doesnt give the options described in the instructions and after reading the warnings about MTTY decided i shouldnt mess around with what i dont understand.
Any help will be greatly apreciated, i love my phone and the idea that ive just broken it scares the crap out of me.
Thanks
Sandy
Click to expand...
Click to collapse
first, are you SURE you can't get into bootloader?
I know it sounds stupid, but try REALLY pushing the camera button in while pushing the stylus into the reset hole. Once you get to the bootloader (tri-color screen), try flashing a different ROM
good luck
mbarvian said:
first, are you SURE you can't get into bootloader?
I know it sounds stupid, but try REALLY pushing the camera button in while pushing the stylus into the reset hole. Once you get to the bootloader (tri-color screen), try flashing a different ROM
good luck
Click to expand...
Click to collapse
I agree here a lot of people don't realize the Camera button is a two stage button. It stops at Half-Press then you can push again to get Full Press. You need a Full Press to get into bootloader.
Just to clarify.
Press and hold the camera button and at the same time insert stylus in reset hole and hold until bootloader comes up.
In other words, do not let up until bootloader shows. It should take around 2-3 seconds.
yea ive been doing that. After trying many times i have found that holding the camera button down for around 2 minutes after the htc dutty series screen comes up brings up a white screen with the error message;
"the device is unable to boot either because you have turned off the device incorrectly or tried to install an application from an untrusted source. press send to reset or any other key to cancel"
The message dissapears if i let go of the camera button, and resets back to the vodafone screen and stays there. If i press the send button same thing happens (just an idiot check but the send button is the green pick up button right?) ive tryed the enter button and both soft keys but all to the same result. I have tried holding down each button on that screen as well and the error message stays as long as i hold the button but when i let go it just goes back to the vodafone splash screen and stays there.
I have tried holding the stylus with the camera button all the way through to this error message, doesnt seem to make a difference.
just to clarify, ive done what you suggest and still cant get into the bootloader.
Thanks for any help, this is driving me mad.
hold the camera button and use the stylus to press the reset button, and continue holding the camera button until the bootloader screen pops up.
i used to let go the camera button as soon as the screen go black, but then it just reset the device instead of going into the bootloader...
oh forgot to mention. Shotly after the dutty series screen comes up i get the window appearing sound but nothing comes on screen. suggests to me that maybe its trying to tell me whatswrong but i can see what it is. maybe, i dunno..
theclueless said:
hold the camera button and use the stylus to press the reset button, and continue holding the camera button until the bootloader screen pops up.
i used to let go the camera button as soon as the screen go black, but then it just reset the device instead of going into the bootloader...
Click to expand...
Click to collapse
Im holding the camera button for around 2 minutes before it does anything, then i get the above error message.
Do you have a storage card installed?
yes. tried taking it out and doing the same thing. no different.
anything else i could try?
sandyfsx said:
Im holding the camera button for around 2 minutes before it does anything, then i get the above error message.
Click to expand...
Click to collapse
OK But are you also holding your stylus in the Reset Hole?
If yes, And you can't get into Bootloader, well I think you are "boned"
Yes im doing that. Boned? really? What about the error message that eventually comes up? isnt there anything i can do from there? Any other way of reseting it so maybe the bootloader works?
And if its really broken, do you recon my network will send me another or have i just properly voided the warranty?

Touch Pro will not Hard reset!

I started haveing issue with the device last night, the phone app was locking the phone up, i tried restoring from my sprite, but it didnt work.
I got it to a point where it workied, but for some reason it lost all my contacts and email settings.
Well I said screw it, ill just hard reset and start from scratch, after a soft reset, it hung on the "Touch Pro" screen withthe red text at the bottom, then just sits there.
If I hard boot it does the same thing.
any ideas?
go into bootloader and then flash a new ROM there.
Hold Volume down and reset. You will go to bootloader. Plug in USB and flash from there. No need to sd flash.
it will not go past the touch pro screen, still sitting like that now. I cannot even turn it off, just reset it and get back to the same spot.
did you take out the battery for a time? but you do that on your own risk... for me that doesnt sound good ...
greetz
Boris
Yep, the best I have been able to get is plugging the phone in and getting it to constantly reset itself.
BRICKED!
New ohone in the mail, hope to have it tomorrow,
Now, do I use my old sprite back up from a week or so ago, or start from scratch?
BD
best is to begin new, but for me that would take 1,5 days cause i know nothinh about UC; thats why i restore my spb backup... with differen Romeos version i had never problems ... take the rom upgrade mode...
Greetz
Boris
Once I get to the bootloader screen, how do I flash the rom?
What is the latest stock rom and what is best link to download?
I finally got to the hard reset warning screen. It says press "send" to reset. Everywhere else (including manual) it says to press "volume up". Anway, I pressed and released "send" but nothing happens. It seems frozen on teh warning screen. Or does it take a few minutes to hard reset.
PLEASE HELP!!!!!
Did you tried the method with settings => system => "Speicher löschen" ( in german; "eraze memory" or something like that in english) => input 1234??
Greetz
Boris
I sent mine back, it did nothing.
hard reset
i had to hard reset my htc touch pro as well because i unistalled a program and it wiped out like half the stock programs. this is what i did....
1). make sure you back everything up that you have on your phone.
2). shut off your phone
3). hold the volume down button and the enter button at the same time. (enter button is the big cirle center button)
4). while holding those two buttons in, press and hold the power button on the top until the popup appears on the screen. then just follow the steps and your phone should be like brand new again!!
Funny thing I did it the first time and it worked like a charm. But now i'm having trouble in doing it again?? any suggestions?? anyone???

Possible Corrupted flash?

Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.

Tmobile Wing Won't turn on after Rom update attempt.

Tmobile Wing Won't turn on after Rom update attempt. No reset workers. Can't charge can't do anything, its just dead. I really don't want to wait until the wing 2 comes out, is there anything i am doing wrong?? I guess i should add that i used hypercore
It turns out that i think something when wrong( i don't see why?) but i put it into bootloader thing(camera + reset)
Wrong Section to post in. Also your phone is probably bricked.
Go to the xda wiki and search for Goldcard. Even if it's for the elf, it was copied from the Herald. I haven't tried it myself, though.
just hold down the camera button and press the reset button on the side
then connect usb cable
then download the official stock t-mobile rom (google it)
and it should work again
Rim1Flex said:
Tmobile Wing Won't turn on after Rom update attempt. No reset workers. Can't charge can't do anything, its just dead. I really don't want to wait until the wing 2 comes out, is there anything i am doing wrong?? I guess i should add that i used hypercore
Click to expand...
Click to collapse
turn on in bootloader mode
(camera+reset button on side below the volume)
then download the official stock rom and run it and you should have ur old rom back
just search on google for t-mobile stock rom
Another brick
I was installing the customized ROM from thewingster (WM6.5) on my Wing. I did not include MS voice recognition, and I think I included all the other software. The progress bar was humming along on my wing, then the flash program said that the file was corrupt, and my phone went blank.
Now I cant turn it on, it wont light up at all when I plug in a charger or a computer USB (activesync wont notice anything is attached to the computer, and wont turn on at all). I tried a charged up battery from another wing, nothing changed...
I tried hard resets with the soft keys and reset button, and camera and reset button. Cant access it through my computer using any program (herald-uspl or activsync)
I have nothing at all.
Any ideas other than throwing it off a bridge?
routine8 said:
I was installing the customized ROM from thewingster (WM6.5) on my Wing. I did not include MS voice recognition, and I think I included all the other software. The progress bar was humming along on my wing, then the flash program said that the file was corrupt, and my phone went blank.
Now I cant turn it on, it wont light up at all when I plug in a charger or a computer USB (activesync wont notice anything is attached to the computer, and wont turn on at all). I tried a charged up battery from another wing, nothing changed...
I tried hard resets with the soft keys and reset button, and camera and reset button. Cant access it through my computer using any program (herald-uspl or activsync)
I have nothing at all.
Any ideas other than throwing it off a bridge?
Click to expand...
Click to collapse
You tried pressing the camera button ONLY while pressing the power button? (or the soft reset button.) The ROMs don't stop the phone from turning on unless the installation was botched.
botched install
ivanmmj said:
You tried pressing the camera button ONLY while pressing the power button? (or the soft reset button.) The ROMs don't stop the phone from turning on unless the installation was botched.
Click to expand...
Click to collapse
Yes my install was botched. Computer went into standby mode during flash. Phone was still on (just in the bootloader mode? with 3 colors on the screen). From there I figured I could just re-install the ROM, so I tried. Then the progress bar appeared on my phone and I figured it was all gravy. Then the ROM flasher program on my computer said the file is corrupt and the phone went black.
Now its totally dead wont respond to any combination of button pushes or battery replacements....
Anyone had this problem before?
What does this have to do with Rom development?
routine8 said:
Yes my install was botched. Computer went into standby mode during flash. Phone was still on (just in the bootloader mode? with 3 colors on the screen). From there I figured I could just re-install the ROM, so I tried. Then the progress bar appeared on my phone and I figured it was all gravy. Then the ROM flasher program on my computer said the file is corrupt and the phone went black.
Now its totally dead wont respond to any combination of button pushes or battery replacements....
Anyone had this problem before?
Click to expand...
Click to collapse
If it won't turn on by holding the camera button and then pressing the power button nor the reset button, then it might be gone. Sorry. Although, I've always seen it be recoverable.

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