Loss of Reception overnight - 3 Network, HTC Touch Pro - General Topics

Hey Everyone,
Long time reader, had a Touch pro since Feb this year and have loved every minute of it.. no probs with apps and upgrading ROMs etc...
Till Saturday night.. Took a phone call, and everything worked fine... Then on Sunday morning i had no reception, checked all settings, appeared to be in order, though im no guru...
I rang 3 and they checked everything on their end, and still no go...
I know its not the service as my SIM works in another 3 Phone...
Is there anything i can try to troubleshoot or settings/software i can change to get reception again?
Thanks people!

Something else i thought i should add is that when you turn it onto manual, it shows Telstra, Optus Yes, Vodaphone AU, and sometimes 3Telstra, but no 3?

check if "Call Barring" is enabled or not

Hey i tried checking the call barring, but it said it wasnt able to as there is no network...

Have you tried to flash another radio?

I dont know too much about flashing and all that, could you recommend one please?

As I do not have a TP I canĀ“t recommend you wich one is better, but here you can find all available and then you can ask in the proper TP section
http://wiki.xda-developers.com/index.php?pagename=Raphael_ExtractedRadioRoms
Hope it helps,

Ive tried flashing a few new radios. None of them worked, looks like hardware fault...
Thanks for your help!

Related

Wrong network name

Hi
I've got an Orange SPVM5000 which I've flashed with the BL WM6 ROM. Everything works fine, but for some reason it frequently reports the network as Orange, when in fact it is using either 3 UK or O2.
I've erased the extended ROM and hard reset, and also used different radio versons but the problem persists.
Are there are any other hidden settings / files anywhere which might be causing this? It doesn't really matter but it is annoying!
I'd be grateful for any thoughts.
James
Not wrong...
Hi James,
3UK have signed a deal with orange to use their 2g network when a the 3 3g network is out of range... So in fact the network displayed is not wrong. At times it may still display O2 because 3's deal with them has not quite expired yet and should do so shortly. Hope this clarifies things, I though I had the same problem late last year but I phoned up and was told the afore mentioned bit of info.
Thanks!
Ah right, makes perfect sense.
Thanks for telling me, I can relax now!
James

Advice sought... my VIII is now GSM only

hi -
the problems: since flashing 2 weeks ago my vario III only works for voice and data in gsm only mode - with 3G enabled i generally can't make or receive a call or connect to data, but the device . Everything works when i switch to GSM only...
The complications/wierdness: straight after flashing a new rom or radio i have sometimes been able to get the device to connect to 3G or make a call - but this usually only last for one session or so.
What i've done: i've installed just about every combination of ROM and Radio i can find - including all of the 6.1 radios with Dutty's 6.1, the "official" vodafone 6.1 rom, alex's, schaps, and i've tried going back to 6.0 roms and the 1.27.12.32 and .11 radios but still the same
what is the verdict? bricked? or am i missing something....
<crosses fingers>
wilbur said:
hi -
the problems: since flashing 2 weeks ago my vario III only works for voice and data in gsm only mode - with 3G enabled i generally can't make or receive a call or connect to data, but the device . Everything works when i switch to GSM only...
The complications/wierdness: straight after flashing a new rom or radio i have sometimes been able to get the device to connect to 3G or make a call - but this usually only last for one session or so.
What i've done: i've installed just about every combination of ROM and Radio i can find - including all of the 6.1 radios with Dutty's 6.1, the "official" vodafone 6.1 rom, alex's, schaps, and i've tried going back to 6.0 roms and the 1.27.12.32 and .11 radios but still the same
what is the verdict? bricked? or am i missing something....
<crosses fingers>
Click to expand...
Click to collapse
I don't think it's bricked.. if it was bricked your device wouldn't even turn on.
Did you hard reset after each flash?
Was it working before your original flash?
answers to both: yes
- working fine before i flashed it
- I've been obeying Dutty's rebooting advice - how could I ignore instruction given in bold AND capitals?
I'm having the same problems. Thinking of putting origional ROM with radio back on and removing hardspl and returning under warrenty but cant find origional splash screen anywhere! Help would be appreciated
had the same problem with my tilt...changed sim card ...different roms ...radios ...basically everthing i could do....but in the end called at&t and they sent me a replacement...goodluck
I had a similiar situation but with my GPS.
The Tilt I bought just 1 month ago was a GPS Champ, always acquired a lock quick. I had flashed XDA-Live v1.5 right over the at&t 1.62 Rom (after HardSPL of course).
Then I used th enew SIM/CID Unlocker (with the hacked Polaris Radio) and of course flashed back to the at&t Radio (from the leaked at&t 1.60 Rom).
Since then I had a coupel of times where the GPS locked-up and required a soft reset.
So yesterday I flashed a WM6.1 Rom and a Niki Radio as I've seen a lot of user report excellent results.
It made my GPS useless. I quickly reflashed XDA Live v1.5 (with the Radio from the at&t 1.60 Rom) but my GPS still seemed lost.
Ironically today is day #29 of the 30 on this Tilt so last night I removed HardSPL and flashed the Official at&t 1.62 Released Rom using the Official exe and everything figuring I'd returnt he unit today.
Wouldn't you know it, I tested the GPS and even on the untouched at&t Rom it was working better than it had ever worked before!
Now I know that the Radio in at&t 1.60, 1.61 & 1.62 are *supposed* to be the exact same but I can say that the over from at&t 1.62 fixed a problem that the 1.60 Rom's radio couldn't. Yes, I do a hard reset after each flash already.
Heck when my daughters return from Disney I'm going to flash the 1.62 version fo the at&t Radio onto my oldest's Kaiser and see if it improved her GPS also.
seems like everyone who replied has a tilt not a VIII. Are you sure your settings are correct for your network? that would be my first guess at this point input them manually and dont use the connection wizard app as sometimes it doesnt work right. also check your phone settings make sure its set to AUTO or UTMS only if all else falls force it into 3G mode using the Band settings post your results back please
martyotaku said:
had the same problem with my tilt...changed sim card ...different roms ...radios ...basically everthing i could do....but in the end called at&t and they sent me a replacement...goodluck
Click to expand...
Click to collapse
hey I am having a similar problem at my house when i first got my tilt i have a very strong 3G signal here. That tilt messed up sent it in and this new one that i got worked just fine till i flashed a new rom on it now it wont pick up 3G unless i go somewhere else and come back to my apt. And yes i HardSPL'ed it and hard reset after flashing. I even went back to stock tilt rom and that didn't work. I have tried all the radio's on this forum from stock to the new imported NIKI radio's nothing has brought it back. When I go get the 3G signal elsewhere and comeback god forbid i have to soft reset because there goes 3G out the window and locked to edge. Should i return to AT&T for an exchange or is there a fix i'm not finding?
austinsnyc said:
seems like everyone who replied has a tilt not a VIII. Are you sure your settings are correct for your network? that would be my first guess at this point input them manually and dont use the connection wizard app as sometimes it doesnt work right. also check your phone settings make sure its set to AUTO or UTMS only if all else falls force it into 3G mode using the Band settings post your results back please
Click to expand...
Click to collapse
The Tilt Roms by default don't allow manual band selection.
Bad Data settings wouldn't cause poor reception just inability to connect (regardless of 3G or Edge/Gprs) for data sessions.
Based on my experience I would say first test is to do the work and reset your phone to the latest shipped Carrier Rom for your Carrier and see if your problems persist.
When I was having my GPS issues I also had a few wierd Call issues like calls not disconnecting (I had to toggle the phone radio to actually end the call).
wilbur said:
hi -
the problems: since flashing 2 weeks ago my vario III only works for voice and data in gsm only mode - with 3G enabled i generally can't make or receive a call or connect to data, but the device . Everything works when i switch to GSM only...
<crosses fingers>
Click to expand...
Click to collapse
I had the same issue with a t-mobile(UK) viii. The issue appeared after a while using the phone before I'd got into flashing different ROMS. In the end, i had the unit swapped out and the problems went away and have not returned. You can assume its a hardware issue. I went through the is it your SIM, is it this... is it that... after explaining that basically i was right next to a 3G transceiver in a big city.
Like I mentioned, this was a fault which developed after two months of no issues.
Old hardware version (looking under battery cover):
DATE:061107(TB02)/EU
New phone:
date:090807(RB01)/EU
I have had the same issue. I have returned the phone today and exchanged on my insurance. the new phone works fine.
thanks for all the feedback - shame there isn't a fix ..
austinsnyc: thanks for your help...
- i was using the connection wizard (difference i've noticed was that it includes a proxy server which i don't when i set up manually) so i created a new connection manually
- i've changed to 3G-only and i got "no service" (though i have previously got it to work)
- i put it on auto, it registered 2G then showed 3G signal in the taskbar. Tried to connect to my manually created connection - no joy: "cannot connect for an unknown reason etc".... then i got "no signal" for about 30 seconds, then full bars of gsm, then shows 3G again....
changed back to gsm only - works fine.
I'm not exactly sure t-mobile are going to take it back!... i'll have to hunt down the original t-mobile uk rom first....
got my new tilt in yesterday and it works totally fine like i thought in my apt. If you could wilbur i would definitely get a new one i think its the phone itself.
lol so i checked to see if switching off the 3g on my new kaiser then switching back would cause the same problem and it sure did so now im stuck with edge in my damn apt. again. I wonder if these new kaiser's they're shipping out are different than the old ones, when i first bought mine at launch oct.5, 07 i could switch back and forth between 3g. Now with 3 new tilts i have gotten i cant do it anymore this blows Damn i should have never given that first one away damn
so annoying...
i upgraded to the latest Dutty Rom (the 6.1 hybrid) - sure enough, straight away after flashing i was able to use 3G to make and receive calls, and to make a data call (but it was really slow)... then, within 30 minutes, i was back to the old phone: cannot connect a 3G call and no connection to data... so annoying - i'd almost prefer it didn't work at all than tempt me with the prospect that one day i'll find a rom that works...
anyway - I'm going to need to replace it - anyone know which rom/radio combo i'd need to flash to convince the guys at T-Mobile to take my VIII back? and btw - does anyone have any experience of trying to return handsets covered in scratches?
can anyone tell me if these problems are linked to Flashing ROMS? Since i had my last Vario 3 replaced ive been apprehensive about flashing if this is what broke the last one but i really want to flash it again.

noob trying to get his phone to work...

Hi guys, first post on the forums... so be a little patient, I hope I am in the right place.
I bought a used att Tilt last night and it came with windows mobile 6.1 already on it. I threw my sim card in there and it kept dropping signal. it would have signal for one minute and then lose it for a minute and then get it back. anyways I figured it was a botched install or something so I went to HTC's website and flashed the 6.1 update they have there.
RUU_Kaiser_CINGULAR_WWE_1.62.502.0
now it runs a lot faster and except it wont allow me to call out/connect to the internet or anything.
I do have 4 bars and it says I am connected to the ATT network but something isn't right.
if you guys could help me out that would be great but I am a little new to this so bear with me.
Does your SIM still work in your old phone? and can you receive calls(you only stated you can't call out)
does the signal keep popping in and out and the radio signal strength icon (where the bars usually are) have an exclamation mark when you have no signal?
if that is the case, i dont know the fix, but ive had two devices do the same thing. both would exhibit the same behavior with stock 6.1/6.0/many customs and many radio versions, spl 3.28/29/56 and 1.0, and returning them to stock. i still have one of them and was going to return it for service. i thought i might have been the evil radio problem, but it took every flash i threw at it and still had the same problem.
this is all with my sim that works in my two current kaisers/moto q/bj2/bb 8310 etc...
havent been able to figure it out...
When you go into BootLoader (Hold Power and Camera buttons and use stylus to push reset button) what does it say?
have you tried fashing a new radio?
rkub said:
have you tried fashing a new radio?
Click to expand...
Click to collapse
I was thinking about it but I can't figure out how do to it without using a minisd card or whatever.
ndn715 said:
does the signal keep popping in and out and the radio signal strength icon (where the bars usually are) have an exclamation mark when you have no signal?
if that is the case, i dont know the fix, but ive had two devices do the same thing. both would exhibit the same behavior with stock 6.1/6.0/many customs and many radio versions, spl 3.28/29/56 and 1.0, and returning them to stock. i still have one of them and was going to return it for service. i thought i might have been the evil radio problem, but it took every flash i threw at it and still had the same problem.
this is all with my sim that works in my two current kaisers/moto q/bj2/bb 8310 etc...
havent been able to figure it out...
Click to expand...
Click to collapse
sounds like the same issues although I haven't tried diff radios...
liquidfork said:
Does your SIM still work in your old phone? and can you receive calls(you only stated you can't call out)
Click to expand...
Click to collapse
yeah sim works great on the old phone, no problems at all.

Lost att network...

Okay, all of my family is on AT&T, all of them have poo poo phones. What reason would there, could there be for me to be the only one having cell signal connectivity issues??? All I have is the upside down hanger with the ! sign. I soft resetted, hard resetted, searched for network, and still can't find AT&T...any ideas?????
Okay...I tried it with a different SIM card and same problem...1 bar and then I lose all connectivity...no..wait, got one up---and it's gone...
My wife's phone has 3 bars..
flash a different radio. Try the latest one that comes from At&t's latest rom update. I think its 1.14.25.35 (dont have my device on me). I have that radio and get excellent reception!
BTW, that upside down hanger is supposed to be an antenna
I tried flashing the radio (2 of them in fact) and same issue...
I tried the newest one (the one you referenced to) and I got the tri-color screen of death with a "ROM update error" message...
freaked me out, the only way I could restore the phone to it's former glory was to go back to .19 radio...
still same issue...
telegraph0000 said:
I tried flashing the radio (2 of them in fact) and same issue...
I tried the newest one (the one you referenced to) and I got the tri-color screen of death with a "ROM update error" message...
freaked me out, the only way I could restore the phone to it's former glory was to go back to .19 radio...
still same issue...
Click to expand...
Click to collapse
Maybe you should get the newest rev of at&t's sim cards. I guess that could be a possible problem?
I thought about that and will be heading over to the schtore today...
Well...didn't have a chance to...but man something is seriously wrong here!!! The phone is running at a 30% signal outdoors and absolutely no signal indoors where before it used to be 100/60...
No one has any clues????
uhhh...desperation bump...
Did you change your dll file?
LOL...?
*goes to wiki...be right back*
The phone did this (with bad signal) before I even changed any radios...
I went back to 1.02.25.19, do I still need a dll?
My advice would be to flash back to a complete stock ROM, radio and all. If the reception does not improve, I would call AT&T, and have the phone replaced under warranty.
First off I love everything all you guys do!! Im not a big poster (because I usually find the answers to my problems using the SEARCH button) but im on this site everyday.
Im having the same problems, everything works great on the phone, but the signal is no good, and the delay when answering. I tried the new sim and still no good. Ive tried different radios and rilphone.dll, but still cannot get the signal to improve. Im runnning the latest Energy rom and the only thing i install is chome editor and showaco weather. Tried the latest stock rom/radio from att etc... still no better.
Are any of them aftermarket signal boosters that go in the back of your phone any good?
I got my Fuze from ebay so no warrenty. Ive been with ATT for almost 10 years, signal was great before they went to cingular. Now that its back to ATT i think the service is even worse then cingulars. Im to the point where im considering dropping ATT for Verizion. Any suggestions?

[Q] No Signal. Limited Service. --- HTC Sensation

Hello people! I am a newbie on Android, so don't expect me to know deep stuff about Android.
So, I've been using HTC Sensation for about a month now. I've been using it without problem, but suddenly on one night, hard rain strike Bangkok. Suddenly, my phone goes no signal and limited service. I thought it was some some problem, so I wait for a while in order to get the signal back. About 20 mins later, my signal bar is back, but still no Mobile Connection icon (e.g. H or 3G). The worse thing is even though my signal bar is back, I still can't make/receive any calls or sms to/from anyone. I thought it might be some problems with the towers, however, when I switch my SIM to my mom's iPhone, the signal appear to work and the connection worked without problem.
That's when I thought its the problem with the phone. But... when I went out of my area (house), signal appear to work with 3G and I can perfectly make calls or texts without problem. When I got home, No Signal once again. So now I don't really know if its the problem with the network or the phone...
This really annoys me as heck. If someone can give me advices, I will be much appreciate. Thank you very much
My phone goes from having full bars on 4g to nothing randomly me having to pop out the battery to get service again.
Tired of the same
http://forum.xda-developers.com/showthread.php?t=1098849
i decided to make the jump and my issues went away, i would have preferred to remain stock however i don't like to be branded, stuck with bloatware etc..
thank you and all of you reply this thread. I am very new to Android, so I'm not really sure about 'rooting'. So Lostcat, you have this issue? and your issue went away after you've rooted your phone? Also, if I am going to root my phone, will all my data, contact, apps, and setting gone? If yes, anyway to do easy back up?
Thanks
I was having similar issues so I sent mine off for repair (through carphone - they say they send htc phones off to the manufacturer but considering its only been a week and they have reapired it i doubt that it has been sent off) still im sort of glad it didn't go off http://www.bbc.co.uk/blogs/watchdog/2011/10/htc_phones.html - im going to get it this afternoon. will report back with findings
switfranc said:
when I went out of my area (house), signal appear to work with 3G and I can perfectly make calls or texts without problem. When I got home, No Signal once again.
Click to expand...
Click to collapse
You have answered your question yourself here.
It's clearly a problem with your local cell since that night with the hard rain, since when you go to a different area your phone works fine. Contact your network and report theres a problem with your local cell.
cheers
Are you sure? Why does he have a signal in his mum's iCrap?
f.
usual_suspect said:
You have answered your question yourself here.
It's clearly a problem with your local cell since that night with the hard rain, since when you go to a different area your phone works fine. Contact your network and report theres a problem with your local cell.
cheers
Click to expand...
Click to collapse
Sent from my GT-I9100 using XDA App
Yeah, at first I thought its the signal problem too. But when I switched SIM and put it in my mom's iPhone, it work. And I use her SIM on my phone, and it worked too! Pretty confusing eh?
Alright.... I've decided to give my phone to the HTC support to fix it after I've asked a lot of people and they said its the antennas problem. Anyway, since I phone is rooted, in order to give to support, I need to unroot it.
I know people posted a lot of steps on unrooting HTC Sensation, but I want ONE SPECIFIC SAFE and SURE steps for unrooting... Thank you

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