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HELP my TP wont start

i did a soft reset, after that the screen turn black with the word TOUCH pro and the red letters and it stuck there..
it dont start..!!!
someone help please..

what did you do BEFORE you soft reset it?

i have installed eLiAs_HTCDlg_Killer1.1 aka softkiller or killersoft dont remember and eLiAs_ASyncKiller aka synckiller..!!!
and right now a screen appear saying: "The device is unable to boot beacause either you have turned off the device incorrectly or tried to install an application from untrusted source, Press SEND to reset your device or press any other button to cancel, This operation will delete all your personal data and restore the device to its factory default settings."
so press the SEND button (below the house icon) and nothing happen..!!!
help please...

do a hard reset on your device, see what happens

i dont know how to do it..
pressing volume down button + enter?? (the round button)?? what else??

and push the reset button...

which is the reset button or where is it?? i cant find it :S mine is a HTC Touch Pro..!!!

Read your user manual!!
Hard Reset: vol-down and enter (round buttong, then insert the stylus into the hole in the bottom of the device.

hold volume down and the round enter button, then use the stylus to press the reset button next to the USB port

wow... finally i did it..
im resetting my device...
so thank u very much guys... I appreciate all ur replies guys..
thanks a lot..!!! so happy now

How to reset to factory defaults

I had an issue with TomTom and had to do a factory reset on the device. I just thought I'd post the instructions for those who might need to perform this actions.
With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see a message on the screen. Release the TALK/SEND, END and POWER buttons. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. Once the restore screen appears press Volume Up to restore the device to its factory settings or any other button to cancel. Once complete press Volume Up to reboot.

Caladose said:
I had an issue with TomTom and had to do a factory reset on the device. I just thought I'd post the instructions for those who might need to perform this actions.
With the device turned off, press and hold the TALK/SEND, END and POWER buttons until you see a message on the screen. Release the TALK/SEND, END and POWER buttons. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset. Once the restore screen appears press Volume Up to restore the device to its factory settings or any other button to cancel. Once complete press Volume Up to reboot.
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You could also go into the memory settings and tap on the "clear storage" tab then make sure the top option says "factory default" then type 1234 on the bottom, then tap ok, and it will do the exact same thing. This obviously will work only if your tp2 is responsive and not frozen.

I had an issue where my phone WOULD NOT (attempted MANY times) hard reset. (I had installed the "Slide2ShutdownPowerKeySetup_v1.1" and I suspect this may have been the issue -- although I certainly do not have proof of that.)
Here is the HARD RESET procedure that finally worked:
"Push and hold 'send' and 'end' key. Using your teeth, push and hold the 'reset' button with the stylus. Finally, push the power button. (all three need to be pressed down when you hit the power). The tri-color screen flashes, then a white screen gives the standard warning of the hard reset."
Thanks to spunks74 for this information found in Post #6 here: http://forum.xda-developers.com/showthread.php?t=568631&highlight=hard+reset

ksawatsky said:
I had an issue where my phone WOULD NOT (attempted MANY times) hard reset. (I had installed the "Slide2ShutdownPowerKeySetup_v1.1" and I suspect this may have been the issue -- although I certainly do not have proof of that.)
Here is the HARD RESET procedure that finally worked:
"Push and hold 'send' and 'end' key. Using your teeth, push and hold the 'reset' button with the stylus. Finally, push the power button. (all three need to be pressed down when you hit the power). The tri-color screen flashes, then a white screen gives the standard warning of the hard reset."
Thanks to spunks74 for this information found in Post #6 here: http://forum.xda-developers.com/showthread.php?t=568631&highlight=hard+reset
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Click to collapse
Thanks, that works perfect

verizon version the end and power key are the same....

HTC HD2 not working

Hi,
I turned off my phone yesterday and then when I tried to turn it on again it got stuck at the white screen that appears at first - it shows the HTC logo and the information about the software in red letters. I waited for a few minutes but nothing happened, then I reset it from the button under the back cover and still the same thing happened - it stuck at the same point. Any ideas how to fix it? Thanks so much in advance!

Sounds strange, i would try to do a hard reset, but you´ll lose all your data on the device if you do this!
Any other ideas?
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To hard reset your phone which means to delete ALL personal data and settings and have the phone in factory default conditions as if you turned on the phone for the first time after purchasing, press the following buttons:
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see this message on the screen:
"This operation will delete all your personal data, and reset all settings to the manufacturer default settings. Press VolUp to restore manufacturer defaults, or press other keys to cancel."
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
You can also use Clear Storage to reset your device back to factory default settings.
1. On the Home screen, slide to the Settings tab and then tap All Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.

If you have HSPL applied, you could be able to use MTTY method and upload new ROM.

Mtty tool recovery is nothing to mess with, it is a last resort. If you don't know what you are doing, you can easily kill your phone.
Do a hard reset, if that doesn't work, ( I anm assuming that since this is your first post, you do not have a custom rom ) find a copy of your rom and re flash it. But try severral hart resets first.

Thanks to all of you guys. The hard reset did the trick. I had my data backed up on the SD card so I will restore it from there. Thanks for the help.

[Q] Polaris hard reset doesn't work

Hallo community,
I am new at the Forum and i need your help/advice.
I used for a quit long time a cooked ROM (pcarvalho eXtreme ROM), but for an unknown reason after a restart of the device the device is not starting again and hangs at Starting Windows screen (Tap the sceen to set up your Windows phone), without be able to tap the screen.
I tried to perform a hard reset, but it is not reacting at all and i cannot perform a hard reset.
Can somebody help me??
Thanks a lot in advance for your support!!!
BR
Ifaistos35

XDA orbit 2
To Hard reset and delete everything from your phone and then let the rom reload everything back to factory settings, do the following.
1. Remove SD card
2. Hold down the 'Windows Icon' Button and the 'OK' button at the same time and keep them held in.
3. While still holding in the above 2 buttons, use the stylus and press the reset button in and then release it but you must still keep the 'Windows' button and the 'OK' button still in until you are prompted with a menu.
4. Once the menu appears: press 'Send' button to reset and reload rom or any other button to cancel.
I had the same problem.

[Q] HTD Diamond Touch 2

I can not launch the Touch Flo 3D it say to Tap the window but it does not launch. Does some type of reset need to be performed? If so what is the correct procedure?
Thanks

henry_gonzlz said:
I can not launch the Touch Flo 3D it say to Tap the window but it does not launch. Does some type of reset need to be performed? If so what is the correct procedure?
Thanks
Click to expand...
Click to collapse
Did you do anything before it got to this stage such as install a new app or theme ?
If you did then try one of the threads listed here http://www.google.co.uk/#hl=en&safe...S3Dg&sqi=2&ved=0CCEQrQIwAA&fp=fb65bc885a9abf7
If you didn't do anything and it just won't start then try a soft reboot (take off the battery cover and there is a red reset button under the stylus)
As a last resort and i mean last as this will lose anything that you haven't backed up including contacts stored to phone , programs installed to phone and messages etc you can do a hard reset.
Before doing a hard reset i strongly recommend you have a look around the forum and see if you can find a backup utility that will back everything up to your pc and will save you time and having to lose everything.(can't recommend one to use as i really don't have all that much to backup on mine so have never bothered)
To do a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see a message on the screen telling you all data will be lost.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
A hard reset will restore all factory settings but please note this will remove anything that you have added to the ROM that is on there from programs to contacts and messages.