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Cannot hard reset s720

Hi all,
I recently purchased a Telus S720 off of eBay and it's prompting me (in French) for a password to unlock the device. I don't know this password and the seller doesn't either, so the logical step is a hard reset. I read on HTC's website that I can hard reset the S720 with these steps:
Power the device off. Press and hold the left and right soft keys. Power the device on while holding these keys. Follow the on-screen prompts to factory reset the device.
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This does not work. I take the battery out, hold both soft keys, then hold the power button until the device vibrates to indicate it's powering on. I continue to hold the soft keys, and it boots into Windows. Am I doing something wrong here? I've tried these steps on both the number pad and keyboard.
Thanks for any help that anyone can provide.
*edit: I got it to go after charging the battery for a while.

kindly gude me how do i flash this handset s720.when switch on hangs on htc logo, kindly assit me

shoeb7 said:
kindly gude me how do i flash this handset s720.when switch on hangs on htc logo, kindly assit me
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HTC VOX Hard reset with keys
Turn off your phone, then press both SOFT KEYS and press POWER button.
Release SOFT KEYS.
Press the GREEN PHONE button for hard reset confirmation.

Hard reset

Can anyone tell me how to do a hard reset with the buttons on the phone Phone comes on an gets stuck tried soft reset with the button on the bottom of phone but it did nothing please help

bkcarroll1 said:
Can anyone tell me how to do a hard reset with the buttons on the phone Phone comes on an gets stuck tried soft reset with the button on the bottom of phone but it did nothing please help
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1. With your phone on. Pull out your stylus. t>p/=GYa
2. Hold your Touch Pro upside down. !vBBf*?B0`
3. Press and Hold the VOLUME DOWN and ENTER buttons, then press the RESET button with the stylus tip till message appear. Z S1?GM<
4. To HARD RESET, Press the VOLUME UP button to perform the hard reset, or else press any other button to cancel. +Yxdl6&
5. Then just follow all the screen instruction to continue... <B`9[=FLg
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Tips: u/_L=9
- If you're forced and unavoidable to 'Hard Reset' your phone, you can prevent loosing your data by sync them all to your computer before performing this reset. '$H`Q$F

thanks it worked

[Q] Polaris hard reset doesn't work

Hallo community,
I am new at the Forum and i need your help/advice.
I used for a quit long time a cooked ROM (pcarvalho eXtreme ROM), but for an unknown reason after a restart of the device the device is not starting again and hangs at Starting Windows screen (Tap the sceen to set up your Windows phone), without be able to tap the screen.
I tried to perform a hard reset, but it is not reacting at all and i cannot perform a hard reset.
Can somebody help me??
Thanks a lot in advance for your support!!!
BR
Ifaistos35

XDA orbit 2
To Hard reset and delete everything from your phone and then let the rom reload everything back to factory settings, do the following.
1. Remove SD card
2. Hold down the 'Windows Icon' Button and the 'OK' button at the same time and keep them held in.
3. While still holding in the above 2 buttons, use the stylus and press the reset button in and then release it but you must still keep the 'Windows' button and the 'OK' button still in until you are prompted with a menu.
4. Once the menu appears: press 'Send' button to reset and reload rom or any other button to cancel.
I had the same problem.

how do you factory reset ?

hi you all...
my sister is sending me her Touch Pro 2 CDMA phone.
she wants to reset the phone to remove all her info....
what is the best and easiest way for her to remove her personal info from her phone?
thanks

Go to Start>Settings>System>Clear Storage.
Or the other method: With the device turned off, press and hold the TALK/SEND, END and POWER buttons until warning message appears on screen, the press the Volume Up button.

thanks redpoint..
i am going to test it with android! see how it will work...

[Q] HTD Diamond Touch 2

I can not launch the Touch Flo 3D it say to Tap the window but it does not launch. Does some type of reset need to be performed? If so what is the correct procedure?
Thanks

henry_gonzlz said:
I can not launch the Touch Flo 3D it say to Tap the window but it does not launch. Does some type of reset need to be performed? If so what is the correct procedure?
Thanks
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Click to collapse
Did you do anything before it got to this stage such as install a new app or theme ?
If you did then try one of the threads listed here http://www.google.co.uk/#hl=en&safe...S3Dg&sqi=2&ved=0CCEQrQIwAA&fp=fb65bc885a9abf7
If you didn't do anything and it just won't start then try a soft reboot (take off the battery cover and there is a red reset button under the stylus)
As a last resort and i mean last as this will lose anything that you haven't backed up including contacts stored to phone , programs installed to phone and messages etc you can do a hard reset.
Before doing a hard reset i strongly recommend you have a look around the forum and see if you can find a backup utility that will back everything up to your pc and will save you time and having to lose everything.(can't recommend one to use as i really don't have all that much to backup on mine so have never bothered)
To do a hard reset
1. With the device turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then briefly press the POWER button.
2. Continue pressing the VOLUME UP and VOLUME DOWN buttons until you see a message on the screen telling you all data will be lost.
3. Release the VOLUME UP and VOLUME DOWN buttons.
4. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
A hard reset will restore all factory settings but please note this will remove anything that you have added to the ROM that is on there from programs to contacts and messages.