First off, I am almost positive this is a hardware problem and it very well may be a result of a fall the phone took. After I dropped it the speaker quit working. I actually retightened a screw on the upper left corner that had popped loose on the back of the phone and the speaker began working again, albeit with a bit of static. When I saw the screw had popped loose and there was a tiny bit of proken plastic with it I thought it would be unfixable but the screw went back into place which almost seems impossible but it worked.
Upon inspection it seems that the case screws and backplate function as an electrical connection themselves, which may or may not be related to my current problem.
Anyway, it resets when under certain types of heavy use. If I get on hulu for example in Skyfire it will reset within a few seconds of video. It also resets occasionally during a call, though not super frequently. Most telling is when it resets after 10-20 minutes of GPS use in Garmin XT. Upon resetting it will only last about 2-3 minutes of more GPS use before it resets again so it seems related to intense use and possibly heat buildup.
I suspect I am more or less screwed because any warranty request would be denied as soon as they realize it took a jolt but I just wanted to ask you guys if youve seen anything like this or perhaps had any suggestions I may not have considered
FYI this happens with multiple versions of NATF (4.7 now) but I strongly suspect this is not software related anyway.
. No ideas?
Related
Hi, everyone.
I searched for this and didn't find anything, but it's a little hard to know what to search for.
I use WunderRadio to listen to Internet radio. A few weeks ago, the Video Out (TV Out) screen started popping up at random times, usually when I was tapping something on the menu or on the screen. When it did, it was almost impossible to close and it really messed up my listening.
Some days it wasn't too bad. Sometimes, when it got really frustrating, a soft reset would stop it temporarily (or at least slow it down). When it was at its worst, though, nothing helped, and it was impossible to listen to WunderRadio.
It wasn't only in WunderRadio that this would happen--it would pop up occasionally in other applications, as well. But it was the most frustrating by far in WunderRadio.
I recently did a hard reset, so I only had a few applications installed. I first assumed that this was being caused by WunderRadio, so I uninstalled it. I still kept seeing that Video Out screen.
I selectively uninstalled applications and thought a couple of times that I had identified a program that was causing the problem. However, it kept coming back, seemingly regardless of what was installed or uninstalled.
A few days ago, this stopped happening. I haven't seen the Video Out screen a single time. I don't know if it has fixed itself (I doubt it) or whether it will suddenly reappear.
At this point, it seems like this could be due to faulty software, firmware, or hardware.
In July, I had a similar thing going on. I don't know if it was related to this or if this is just a coincidence. The phone all of sudden decided that it wanted to redial the last number called--over and over again! I would think I had it stopped, put the phone in my pocket, and get a call from a contact asking if I had called them. No, I hadn't, but my phone had!
As with the Video Out problem, sometimes a soft reset would help. Often, however, I ended up just having to turn the phone off for a few hours, then cross my fingers and try again.
With both of these problem, I was hesitant to send the phone in for warranty repair, because they were both so unpredictable that the repair shop would probably be unable to make either of these symptoms appear. My fears have since been borne out by the fact that both problems seem to have been solved--at least semi-permanently.
On the other hand, either or both of these problems could come back at any time!
Can anyone tell me what's going on here and what I can do about it?
Thanks in advance!
Are you using a wired headset? Maybe the pins are a little off and acting like the tvout cable USB pins and that's triggering it.
You should try to think if there is any correlation between a wire headset and this activity.
Also, do you actually use TV-out? You can just disable it entirely by a registry tweak so it won't be able to popup if that helps.
If you need anything further feel free to PM me since it's unlikely I'll find this post again
Good point! Yes, I am using a wired headset--most often when I'm listening to WunderRadio--which would explain why it happens most often when I'm listening.
I switched from headphones to earphones the other day, and that could very well be the reason it's no longer happening.
It's either the headphones or your USB port that's bad. But since you've said the problem has went away with new headphones, I'd say it's those. But it's a guaranteed hardware issue, although not necessarily the phone.
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
jjjacksonjjj said:
I had the same problem - TP would switch to TV Out mode randomly when mini usb was used (either charge or headphones). Mine needed a new usb socket, although I think theyyyyy jutssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssssst swap the whole board. And I know it's off topic but can someone point me in the right direction to sort out my keyboard problem above?!
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hehe does your keyboard repeat too quick? Settings - Personal - Buttons and reduce the repeat rates on 'up/down control'...on and stop eating so much candy while playing with your phone
Hello all:
I am on my first replacement phone, and am experiencing a recurring problem that I also had on my original phone. At times during the call, the person on the other end will not be able to hear me (a la 'mute'), but I can hear them. I have confirmed that the mute function is not activated (even turned it on then off), but no luck. My initial impression was just a faulty microphone/hardware, but given that my second phone is also experiencing then same problem, I wonder if it is something that I am doing. I can assure you that I am not in any way blocking the microphone hole at the bottom of the phone (experimented with that to see if it was the cause). I can also rule out network issues due to moving between cells - I have experienced this problem driving and sitting still at my desk.
This problem, more than the GPS issue, will be the deal breaker for me - this is a business phone and I spend a substantial amount of time every day on work related calls.
Thanks in advance.
Thomas
I have the same issue. My coworker had the same issue with his the replacement under warranty.
If I use the headset it works fine. If I mute the phone and un-mute it it starts working.
Something is fishy with the microphone of this model ...
Okay, now this is getting ridiculous. Either I have really bad luck, or I am doing something wrong. On my second replacement phone, and like the last two, I have problems with the microphone cutting out during the middle of calls. Am I completely alone, or am I just lucky in getting phones with bad mics?
I keep the phone in my pocket with a body glove case. The mic is not plugged up, and it seems random. Could there be a software issue (ie a piece of software interfering and taking over the soundstream from the mic)? Even though the person on the far end cannot hear me, I can hear them.
Thanks
T
@ banesong: I'm having similar issues. I've had my phone for a little more than 24 hours. last night i couldn't hear anything coming from my mic and obviously could not communicate from my end. taking the battery out and back in fixed it for me. but i look at this as only a temporary solution. hopefully this isn't a hardware issue
I am having the same issue. I've had my Captivate since the end of July and it is running stock 2.1 that came with it and unrooted. I can't remember when the issue first started. But it has been doing it a lot more lately. It seems to happen around 8 or 9 minutes after I am on the phone call. At first I would hang up and just call back. Then I discovered that the mic would start working again if I just turned the speakerphone on and then off again.
It is really starting to get annoying now. I am thinking about getting a warranty replacement. The only reason why I didn't get a warranty replacement sooner is because I don't feel like having to remember and reinstall all the apps that I have on my phone now.
Having the same issue here and I have an idea about the problem.
If you remove the lid on the back that covers the battery the microphone is disabled and no warning appears on the screen. This is the same behaviour we are all experiencing.
There are two round blank spots on the inside of the cover matching two contacts on the phone. My idea is that the 'lid open' detection checks if the lid connects these two contacts.
My microphone usually starts working when I squeeze the phone.
Not sure about a workaround yet but connecting the two connectors directly inside the phone should solve it permanently (but voids the warranty).
Hope that helps.
T
Sorry, please ignore my previous message. I couldn't reproduce it yesterday so it must have been coincidence.
However, I have the same microphone problem and would like to know if there is a fix for it.
Cheers
T
Possible fix
I know this is an old thread but I have one of these old phones and was having this problem. After fiddling with the settings a bit I found a setting under Call Settings->Voice Call->Noise suppression. I unchecked the box and the mic seems to be working - for now.
I posted this almost verbatim to my G+ stream. It says it all, basically, and I don't have time (at work right now) to give a lot of detail but I wanted to get this out there...
----
I received three text messages this morning at 7:25 EDT.
They appeared to be random characters, like when an OS is trying to display characters from a language that requires a codepage it doesn't have installed. They are as follows:
<sisa:68571244:1:1:199:41970681>ezG7k3jzC7mFo6SSm7KUIg
<sisa:65471246:1:1:199:43800551>HE85MqRY33Xf0qmVbaCjyQ
<sisa:65471245:1:1:199:43799818>SpxSbHILo1mHG/EjkMAF2g
All three received at 7:25. I was able to use my phone up to this point because I was able to view the messages normally. Now, suddenly I have no digitizer response. None whatsoever. To use my phone, I have to pull the battery and boot to safe mode then use my trackpad and menu buttons to access certain features.
Now, it seems to me, the first part is like an address packet, maybe including a sequence number. The second part is like what I see when e.g. viewing the output of 'cat somefile.binary' in Linux. At first I thought it was spam from a foreign country, but now I'm wondering if this was some binary code received and interpreted by my phone. I wonder if this is possibly an android virus/remote hack? Is that possible?
I may wind up wiping the phone when I get home and have ability to back stuff up, but this is annoying, to say the very least.
-----------
Now, I did a little googling and it appears that it may just be that T-Mobile was trying to send an update to the phone (maybe the fact I'm on a custom ROM is why it borked). But has anyone had this or anything like it happen to them?
Thanks much in advance,
CJ
Update
It appears the digitizer fouling *may* have been a coincidence. Very odd how coincidences seem to keep happening to my electronics. Anyway, I'm about to wipe and reflash, see if it persists. If it was a software bork, it should be 100% resolved with a reflash. If hardware, it'll still be borky.
It is now intermittent, and I tapped the screen pretty firmly a bit ago and it started working almost reliably again. Sounds like a loose connection. Very odd coincidence.
Will update when decided for sure the cause.
cj chitwood said:
It appears the digitizer fouling *may* have been a coincidence. Very odd how coincidences seem to keep happening to my electronics. Anyway, I'm about to wipe and reflash, see if it persists. If it was a software bork, it should be 100% resolved with a reflash. If hardware, it'll still be borky.
It is now intermittent, and I tapped the screen pretty firmly a bit ago and it started working almost reliably again. Sounds like a loose connection. Very odd coincidence.
Will update when decided for sure the cause.
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My evo **** needs a good smack every now and then when the kb gets opened because it has a bad flex cable. since I'm not with sprint and only test roms on that phone I don't need the kb anymore but sometimes the little one opens it
Sent from my myTouch_4G_Slide using Tapatalk 2
Yep, I'm not so lucky. I need the touchscreen more than the keyboard
Still, was on the phone for 45 minutes today talking with two different reps, and my replacement phone (another MT4GS in Khaki) is scheduled to arrive in three days.
Time to see if I can return it to stock. It's a hardware problem, so what ROM is on it shouldn't matter, but I don't want to give them any reason to balk.
Have had my GSIII for about 2 months now and I'm wondering if something is wrong with my gps. I have taken my phone and compared it to 2 other GSIII's using the app GPS Status & Toolbox. On my phone when the app is opened it says 'Looking for GPS Location' and will quite often never find anything. Sometimes it will lock on however. If I'm outside it locks on quicker but indoors it does not. On the other phones I compare it against they both lock on almost immediately.
The other weird thing about my phone is the compass in the GPS Status app. Mine never sits still it is always bouncing back and forth. The other 2 phones I compare against the compass locks on and never moves unless I move the phone.
Now when it comes to navigation my phone seems to work decent. The only places it does not take me directly to are houses it is usually off by about a block, but businesses it is spot on. I figured the maps app just doesnt have the exact house locations?
I am running stock 4.1.2 on Verizon. After reading many threads about gps problems I have already tried tightening the 10 screws under the back cover of my phone. I also did the whole clear cache and remove Maps updates and reinstall. Would this be enough to call Verizon and try to get a different phone while its still under the year warranty?
I have the same problem. Mine worked great for a few months and suddenly became very unreliable. I can be driving down the freeway at 70MPH and navigation will suddenly freak out and think I'm on some other side street and start giving me directions to get back to the freeway. It will do this constantly and never shut up and it will even show me driving in totally different directions down streets that are blocks away from where I actually am.
I tried the screw thing and cleared the cache and reinstalled the Maps updates but that did not help. The problem has recently become even worse. Sometimes it takes 15+ minutes to get a GPS lock while in my car and in my house where it used to work perfectly it won't lock at all.
Another problem I've had, while I don't know if it's related, is that Google Maps flickers when scrolling and randomly goes blank. Along with that, it will randomly scroll out into the middle of the Atlantic when I'm just trying to zoom in on a particular location near me.
Have you tried a factory reset? That's probably the last thing I'm going to try before going to Verizon and requesting a replacement though I really don't want to go through the hassle of setting everything up again just to do it yet again if I have to replace the phone.
I have not tried a factory reset yet but I should probably give it a try. I posted this on another GS3 forum and a former Verizon support person recommended to not get a replacement from Verizon cause they send out real crappy ones they have laying around. He said to call Samsung and get the phone fixed that way so I will probably try that if the factory reset does not work.
have read where removing battery door and tightening the body screws has fixed most gps problems. It seems that the contacts are very susceptible to the body getting loose. Daily vibration can cause them to slightly loosen and thus the problem. I would give it a try, it only a few seconds work.
Good Luck
See the Galaxy sIII shine via SynergyRom
I just tried the screw thing again. I think there is definitely something to that. Sitting here at my desk I could not get a GPS lock at all. After tightening the screws I get a lock within 1-2 seconds. Maybe I should get some Loctite to keep them from backing off? I'll have to drive around to see if it's really working but this is what fixed it before. The only thing now is the strange flickering/graphical glitches that I see when in maps/navigation.
bbolton_98 said:
have read where removing battery door and tightening the body screws has fixed most gps problems. It seems that the contacts are very susceptible to the body getting loose. Daily vibration can cause them to slightly loosen and thus the problem. I would give it a try, it only a few seconds work.
Good Luck
See the Galaxy sIII shine via SynergyRom
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Tried this and worked for me. Thanks Mine locks on a lot quicker now
Description of the problem:
This happens several times in a day, but I have had a few days when this did not happen. When waking the phone it becomes super slow, like 1-2 frames per second slow. After rebooting- the recovery is just as slow. Sometimes the view is moved vertically up, the top part that is moved outside of screen and is drawn ant the bottom. Sometimes the image flickers. I have not noticed any pattern what stops this behaviour, it is just over after some time (5s to 2 hours).
What I have tred with no success:
Rebooting, clearing cache, factory reset, bringing the phone to full stock (http://forum.xda-developers.com/oneplus-one/general/tool-oneplus-one-return-to-stock-t2970390), updating to latest version, several ROMs and different kernels with each of them. After flashing any new rom the phone used to work fine for a day or two, then the stutter reapeared. Tried it without installing any apps- same problems.
I had to replace the cracked screen and the camera that didn't focus to far objects. The touchscreen ribbon is now insulated from the metal LCD back since some people suggested this might be the reason for touchscreen responsiveness issues.
It seems that the processes work normally, but the view on the screen is updated slowly.
What made the problem less bad:
I had applied a glass screen protector. Removing it increased the time between slowdowns.
Since I bought the phone secondhand and had tinkered with it I cannot get it replaced.
I have tried everything I could, now I need your help
Any suggestions?
A video to visualize the issue: https://www.youtube.com/watch?v=h8z06xnlqk8
Noone? No ideas?
Hi,
Sounds like a Hardware issue to me.The board ist mostly bad soldered. It can happen sometimes in the factory(not only at OnePlus, Samsung, HTC too), even if they test the devices before shipping.
Background: We had some germans around here had the same issue, they got a new replacment by OnePlus, OPO support told the customers that the hardware was faulty.
Can u afford another Mainboard for the OPO ? That will fix that issues for sure.
Well that makes sense I'll poke around to see if I can get one for as little as possible. So far I'd expect to spend ~250$ and that is just bad business
no worrys, u dont need to spent that much.check aliexpress or if your lucky buy a dropped OnePlus One on eBay. One with working mainboard. It will cost around 30-50% less than a single Mainboard would Sounds ridiculous but its true.