Touch Pro Combusted!! - General Topics

I've had my Touch Pro from Verizon since February but then in the last week or so, my phone would randomly get hot to the touch until the battery is pulled. So today I set my phone in the kitchen on the charger and then went to the front room to play some Call of Duty on the Xbox. After an hour or so, I noticed that the house was a little smoky so I got up and went to check outside to see if a fire was happening because I had all the windows open but to my surprise, no fires outside. After I stepped back into my house, I noticed the haze was still there but there was also a weird stench in the house as well. Right when I walked into the kitchen, there it was, in a flamming pile of plastic and silicon melted into my kitchen countertop. So I non chalantley walked over, unplugged the charger and took my cup of 7up and doused the fire out. After that, called Verizon customer care up and after 30 minutes of what I might assumed to be eyebrow raises throughtout the call center, they agree to give me a new TP on the house. The only resistance I had was that they wanted me to bring in a chunk of the phone for inspections but the phone was so melted into the counter that I would have to pop the counter off and bring it into the retail store, not happening!!! Moral of the story, dont piss off the phone by not giving it proper graphics acceleration drivers when there is a dedicated chip onboard.

Wow!!!
It´s unveliebable!!
My condolences for your device or what´s left of

WOW!
Did you notice anything unusual before the combustion happened (Like the device getting exceptionally hot, etc)?

eaglesteve said:
WOW!
Did you notice anything unusual before the combustion happened (Like the device getting exceptionally hot, etc)?
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Click to collapse
if you read the first 50 words of his post youd think so

Related

Is this thing supposed to get burning hot?

Like, even just using it as a phone, it heats up. Is this normal?
I get the same thing, it gets really really really hot. When I use it as gps, or go online especially.
yeah, its normal. never heard of it not happening
I cooked breakfast on mine this morning.
I put mine in my pocket... made myself sterile.
Brendo said:
yeah, its normal. never heard of it not happening
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I've got a Fuze and it was white hot too. I took it back after about a week and just got a replacement. This new one is not heating up. Although now the problem I have with this one is the 3G connection is not as strong as it was before AND google maps doesn't work for sh!t!! I'm looking for a fix.
Marc
Sounds like your 3G isn't really connecting, make sure you try all the forum posts on enabling and forcing 3G/HSDPA connections. Whenever I run mine on 3G it becomes a nice little hand warmer. Force it down to GPRS and it's not hot and has a useless data connection (but good for when the battery is almost dead).
Brendo said:
yeah, its normal. never heard of it not happening
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Normal? Extreme heat in an electronic device is normal? I don't think so. If any device you have is getting warm enough to be of concern TAKE IT BACK AND EXCHANGE IT!
BTW - mine doesn't get hot. I can feel warmth if it's charging, for instance, but I wouldn't call it hot.
The Norm
thehyecircus said:
Like, even just using it as a phone, it heats up. Is this normal?
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Click to collapse
Pretty much yes they do especially when using heavy power draining functions ie: Wifi, GPS, etc.
Some of the claims here of cooking breakfast, becoming sterile maybe slightly over the top and I have never been actually burnt by the device. But I have yet to use a HTC device that did not get hot when using the above functions for a period of time.
Just my experience and I certainly would not be using one if it boiled my nuts.
It´s not normal for a electonic device to become that hot, some heat is normal but not EXTREME HEAT!
Try flashing another radio and see if that helps, if not then you should send it back for repair!
Err
branko.savic said:
It´s not normal for a electonic device to become that hot, some heat is normal but not EXTREME HEAT!
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mmmm, ever put something made of plastic near the heat exhaust vent on your laptop?? Most modern electronic devices that are based on a CPU generate exteme heat that is why they have cooling, heat sinks, etc.
I'm certainly not going to get into an argument about this but the bottom line here is that they do generate certain levels of heat. It definately should not be enough to burn you though.
BlueAnt1958 said:
mmmm, ever put something made of plastic near the heat exhaust vent on your laptop?? Most modern electronic devices that are based on a CPU generate exteme heat that is why they have cooling, heat sinks, etc.
I'm certainly not going to get into an argument about this but the bottom line here is that they do generate certain levels of heat. It definately should not be enough to burn you though.
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Yes but a laptop has X amount more power then a phone! And you know, if the laptop didnt have a FAN to cool it down it would not last you even a few minutes!
However, our phones are designed without fans and are not supposed to get EXTREMLY HOT!
Let´s face it, no electronic device should get extremly hot, if it does then something is wrong, or something will be wrong with it soon!
Mine gets warm, but never hot even when using the GPS or wifi for over an hour. During a 20 minute telephone conversation it will get warm, but again not hot.
after 20 min of phone call, connected to wifi, on ac adapter, it got warm, never hot.
the hottest mine got was looking at vid porn via SkyFire browser. It looked really great... but oh man... the phone was sizzlin'.
Well I don't know if my phone is getting warm or hot. It's not an unpleasant warmth, just odd.
And Skyfire? I thought Opera Mobile was the preferred browser of choice.
My phone doesn't get extremely hot, mildly warm while surfing net over 3G, but that is it.
thehyecircus said:
Like, even just using it as a phone, it heats up. Is this normal?
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Click to collapse
This is absolutely not normal and is one of the reasons i returned mine and went back to my Treo. I've used lots of high end phones and this is the first and only one that just starts toasting by itself when doing simple stuff.
Strange thing is that everyone i know with a T.P complains about the same thing. I could be watching Youtube for less than 5 mins and it starts boiling..what gives. I Youtube on my Treo (via Coreplayer) and it never gets hot.
I'd say this is a problem or issue with most of all T.Pro's. Sad really, such decent hardware specs.
I've also been experiencing heat coming from the back of the device, but only when I hold calls over around 15 minutes or if I'm using the internet extensively. I also notice it can create a good amount of heat when it charges. Usually when electronic devices have excessive heat it's due to a build up of dust.
LordLugard said:
This is absolutely not normal and is one of the reasons i returned mine and went back to my Treo. I've used lots of high end phones and this is the first and only one that just starts toasting by itself when doing simple stuff.
Strange this is that everyone i know with a T.P complains about the same thing. I could be watching Youtube for less than 5 mins and it starts boiling..what gives. I Youtube on my Treo (via Coreplayer) and it never gets hot.
I'd say this is a problem or issue with most of all T.Pro's. Sad really, such decent hardware specs.
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So what am I to think? I have a few guys telling me NO! And the rest of you saying "It's normal" and ONE guy saying he exchanged his in and his new one DOES NOT GET HOT AT ALL!!!
what the hell!! I have like two weeks until my 30 days is up.

[Q] Transformer Getting HOT

I am so fed up with this tab. Almost drop kicked it today. I put in the microsd for my evo 3d in the tab to listen to music. Came back roughly 10 min later and picked it up by the right side and dropped it onto the bed. It was SOO hot it left blisters on my palm! So I got the micro out and surprisingly it wasn't melted in HOWEVER all data on it was gone. So I put in a different micro and within 10 seconds it was too hot to touch. Then I went and bought a new microsd and same thing. How do I get them to cross ship me one? Can I just get my money back from them? Bought it from a guy on ebay and it was doa so I sent it in and it came back with a replacement screen with a 1x2mm black speck between the screen and glass (have separate thread about that) I am ready to get a different tab. Suggestions? when this comes back from rma it is going on ebay
Or you could RMA it again.
If you do sell it on eBay I hope you disclose these issues. It would be dishonest to unload this on another unsuspecting person and make it their issues.
timinator94 said:
Bought it from a guy on ebay
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Hmm ... It is likely that the unit you purchased was in fact defective.
But what's the batch number on it?
Thats very awkward.. first time I hear the microsd burning.
Was it being charged at the same time?
Could be a defect on charger or the 40 pin port?
Very bizarre... I always have my 4GB Micro-SD plugged in. When I play music or anything off it, it never gets hot at all. RMA it, and hopefully it will get fixed.
Hmmm, I should check this since I've yet to really use the microsd slot past the initial check..
Only gets kind of warm when I watch videos. Never gets warm at all when I listen to music. Never tried listening to music stored on microad but I don't think it'll be any different.
Sent from my Transformer TF101
blisters...huh....i've touched a red hot cpu and never even got blisters. Must have been glowing red.
Yeah, I've never gotten blisters either. Hmm. My transformer gets hot when I do something like stream movies or whatnot, but hot like warmer, not hot like scalding.
I have a my micro sd card int here listen music off it on a daily basis. never has it gotten hot.
never had a heat issue, only gets the usual warmth from charging thats normal with all devices
Sounds like a defect TF Could you test what kind of temp you are getting with SetCPU? I have a micro card and all my music is all it and I listen to it every day, and never had a heat issue.
I only feel heat or warmth when I'm transfering files or charging. Sometimes when I have been playing a game for an hour or 2 straight. But it's just warm, not blistering hot. Matter of fact, wouldn't the plastic backing of the TF melt before that?
Could it be that the cpu has a faulty heatsink/no thermal gel? or maybe it wasn't ventilating properly? Did you have it on a thick blanket or anything similar?
I still can't warp my head around "getting blisters" from it. I had a panini maker smash my hand when I was 5. It wasn't able to pull it off for probably 20 seconds, and no blisters. It would have to be extremely hot, and the device would've shut it self off. Oh and the SD card falling out? Probably didn't push it in enough. I use the screwdriver haed on my pocket knife to push it in and out. (Probably not the smartest idea, but I have clumsy fingers.
I think I transfer more heat from my hands than the device to me.
In another word, it doesn't get hot at all. My laptop on the other hand...
Ok its a batch 4 I believe. It is blistered I can post pics if that gets it solved quicker. The plastic doesn't appear to be melted but it smells like it is on that side. and I would sell it only after it comes back from rma. I have perfect feedback and would like it to stay perfect plus I'm not a dishonest person.
Same
Just experienced the same thing with my microsd in. I've had it in for atleast 2 months now and never expeirenced it before. All I did was having it inside the sd slot. Not charging/gaming or anything.
Once I pulled out the sd card it got cooled down. Didnt get scalded or anything, but i guess it could have gotten that hot if I didnt pull out the sd card.

OK to leave thunderbolt in hot car over weekend?

I have this htc thunderbolt as my work phone and in the past have always just left my phone in my truck over the weekend. I live in Florida so it gets very very hot in the car, but my old blackberry never had an issue with it.
Is it okay to leave the thunderbolt in a hot car all weekend, every week?
creyc said:
I have this htc thunderbolt as my work phone and in the past have always just left my phone in my truck over the weekend. I live in Florida so it gets very very hot in the car, but my old blackberry never had an issue with it.
Is it okay to leave the thunderbolt in a hot car all weekend, every week?
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Click to collapse
extreme heat is bad on the battery and probably the lcd screen as well.
creyc said:
I have this htc thunderbolt as my work phone and in the past have always just left my phone in my truck over the weekend. I live in Florida so it gets very very hot in the car, but my old blackberry never had an issue with it.
Is it okay to leave the thunderbolt in a hot car all weekend, every week?
Click to expand...
Click to collapse
Yes, you BlackBerry did have issues with it, you simply didn't see them. The kind of heat inside a closed car in FL can melt phones. I live down there part time and I've seen it happen. If nothing else, you're shortening the life of every component in the device, starting with the battery. Temperatures above 140 will begin to break down the chemicals your battery is made of. You won't notice it right away, but you'll be reducing the number of charge cycles the battery can take. If you HAVE to leave it in the vehicle, I'd wrap it up in something and stash it far enough under the seat that no light shined on it. That's what I've done when I take mine to music festivals.
Good points, although I did stash the blackberry in the console, out of direct sunlight. Never had an issue with battery life but maybe I just didn't notice it.
I certainly don't need to leave it in my car, it's just habit, since we don't work weekends I have no use for it, I won't forget it Monday morning if it's already in my car.
i had my phone in the sun in nevada for about 2 hours in the car
battery completely drained wouldnt turn back on and lcd cracked
When I know I will leave my phone in car and I live in Arizona where it can reach up to 180 inside a car. I bought a small lunch bag you buy at Walmart and put in an icepack inside I cover the ice pack with a wash rag so the pack does not touch the phone. After a few hours at the pool it still nice and cool inside the pack.
Sent from my Gingeritis free phone, its now Cl3an
Grnlantern79 said:
When I know I will leave my phone in car and I live in Arizona where it can reach up to 180 inside a car. I bought a small lunch bag you buy at Walmart and put in an icepack inside I cover the ice pack with a wash rag so the pack does not touch the phone. After a few hours at the pool it still nice and cool inside the pack.
Sent from my Gingeritis free phone, its now Cl3an
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Click to collapse
That ain't a bad idea! or one of those little 6pack beer coolers that plug into the lighter.
Best to keep out of hot vehicles and out of coolers with ice packs wrapped or not.
Would you leave a diamond ring on the dashboard?
Or better yet, would you leave your personal device in there? It may not be your investment in the work phone but it was somebody's.
My answer: An emphatic NO!
Sent from my Synergized Thunderbolt via XDA Premium App
mistreater said:
Best to keep out of hot vehicles and out of coolers with ice packs wrapped or not.
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Click to collapse
I make sure it is not freezing it there it stays a very cool in bag not cold. I do not leave phone on, it is turned off. I have done this for year when ever I go somewhere I think my phone could be stolen or get wet such as beach, pool, water park. Trust me never had one issue with any phone. I don't know why last two post are so angry calm down if you don't want to do it its your choice. Enough said.
Sent from my Gingeritis free phone, its now Cl3an
just so you know, ive left my phone and my gaming netbook in my car many times and they are just fine. i do keep the phone in the glove box and the netbook under the back seat though. if you just keep them out of direct sunlight then you are ok.
[EDIT]: it also helps if you tint your windows. limo tint is best, but if you want to be ultra creep then do mirror tint.
Yea but my apartment could just as easily be robbed, and anyway it's insured.
Does anyone know an actual published temperature range for this phone? I've looked on verizon and htc websites, no luck.
Might not want to this weekend
Sent from my ADR6400L using xda premium
Lithium Ion battery chemistry doesn't like extreme heat or cold. Heat could cause vent with flame. Phone can't prevent it if ambient temperature is hot enough. Its not just a case of ruining your battery (which you could) or melting your phone (which could happen) you might even burn up your car. It isn't likely but it HAS happened to people. I wouldn't leave any lithium ion battery in a car parked in direct sunlight for any length of time in summer.
creyc said:
I have this htc thunderbolt as my work phone and in the past have always just left my phone in my truck over the weekend. I live in Florida so it gets very very hot in the car, but my old blackberry never had an issue with it.
Is it okay to leave the thunderbolt in a hot car all weekend, every week?
Click to expand...
Click to collapse
NOPE! Don't do it!
Thanks for the input guys, I'll try to remember to bring it in.
Sent from my PC36100 using XDA App

Leaving Phone in Hot Car

I'm going on a backpacking trip, and I would like to bring my phone to use in the car on the trip there and back (it's something like 5 hours each way, so I would like to have something to do in the car).
I would like to leave my phone in the car during the actual trip (2 days). I know that heat can be bad for a phone, but would leaving my phone in the car be a bad idea? What's the best location for it? Trunk, glove compartment, under a seat?
The high for each day is listed as 80F, low of 50-60F, and the car most likely will be parked in at least partial shade.
Does anyone have experience with this / any recommendations?
Depends on how hot your car actually gets, which will depend on how much shade you're actually talking about. It's not just a matter of the electronics, it can also be the possibility of adhesives in the phone softening if the heat is too high. If possible I'd just find somewhere safe to keep it in your gear and take it with you.
Oh man, 80 degrees in the shade is nothing, well at least not to me since it gets up to over 100 here. Putting it in the trunk will keep it cooler because it won't be exposed to any sunlight.
Yeah, keeping it out of direct sunlight is key. I kept an old iPhone 3G in my car at all times (played music off it) in North Carolina, even in the mid-90 degree summers, and have never had any issues with it aside from the screen perhaps getting a little washed out. I would just stick it in the glove compartment on particularly hot days.
xur17 said:
I'm going on a backpacking trip, and I would like to bring my phone to use in the car on the trip there and back (it's something like 5 hours each way, so I would like to have something to do in the car).
I would like to leave my phone in the car during the actual trip (2 days). I know that heat can be bad for a phone, but would leaving my phone in the car be a bad idea? What's the best location for it? Trunk, glove compartment, under a seat?
The high for each day is listed as 80F, low of 50-60F, and the car most likely will be parked in at least partial shade.
Does anyone have experience with this / any recommendations?
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Click to collapse
Ya' know what. Two years ago had same experience. Have Galaxy Ace and kept it in the box for accesories (in front of front passengers legs) and everthing went well. Hope helped you. Sry for bad english
754boy said:
Oh man, 80 degrees in the shade is nothing, well at least not to me since it gets up to over 100 here. Putting it in the trunk will keep it cooler because it won't be exposed to any sunlight.
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I've actually read reports that the trunk can get just as hot or close to the same temp as the inside of the car. on a 95 Deg day it could be 120 in the trunk :/
Turn it off when you leave it in the car.
Sent from a digital distance.
yeah at least turn it off, because the battery will live longer though
Sorry I never responded sooner.
I just got back from the trip, and everything worked out great. I left the phone in the trunk of the car, parked in the shade, and there were no problems when I got back. This is at least partially due to the shade and the cool-ish weather.

Screen splitting, tearing issues

Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
Get it replaced
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
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Click to collapse
Definitely not right. Take it back for a replacement.
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
Most modern phones get hot now. Samsung Galaxy get so hot you can barely touch them when GPS is running. While I love the features these phones have, I'd sacrifice some screen resolution for better battery life and performance. Why we need quad HD screens this small I'll never know.
Sent from my LG-H830 using Tapatalk
Ducter said:
Finally got the phone exchanged with T-Mobile, new one works fine but man does it get hot. I've had warm phones before but this one, especially during setup got so hot that I was worried about something internally melting. I actually shut it down till it cooled off then finished setting it up. I think whatever thermal throttling LG has setup for the phone is not conservative enough. I read where others have had concerns over the temperature this phone runs at and now understand those concerns. Heat is an electronics device enemy, this phone under setup or heavy use has a lot of them.
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Click to collapse
My V10 gets hot fast, even when just downloading or updating apps. My G5 doesn't get too warm really at all. It depends on the phone you get I guess. It sucks. A lot of people said their V10 didn't get hot, but here mine does. I guess it's just what you end up with. I WISH they all came the same or that companies would do a little more quality control. I've returned a lot of devices in the past for different problems but it seems there is never a "perfect" one.
Sent from my VK815 using XDA-Developers mobile app
Ducter said:
Anyone experienced this? Phones just out the box, got my apps installed and was testing the phone out. Screen splits and looks like it's overheating. Assuming it will have to go back for an exchange.
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Click to collapse
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Zaynoun said:
Mine got the same issue after 4 months of having it. I have a rooted phone, so i can forget about t-mobile replacement. Any idea if it is a hardware or software thing? Should i get a replacement display?
Thanks
Click to expand...
Click to collapse
I would put the phone back to stock. Call T-Mobile and tell them what happened, I've exchanged Samsung phones that have been rooted and tho I've flashed back to stock knox was tripped and they have never said a word about it. It's clearly a hardware issue and rooting it can't cause that, I can't say if it's policy or not but T-Mobile has always been fair with me, I imagine if the issue was in somehow related to rooting they might say something but haven't ever with me, it's always been hardware so I can't say.
Here's what happened with mine
Called them, told them what's happening and I had to pay $20 for the exchange. I had ordered mine by phone so that's the route I had to take, they mailed a new one to my local store, I went to pick it up and they inspected my original phone for cracked screen, water damage or signs of abuse, they never even turned it on to check bootloader or anything. We swapped phones and I was on my way.
This should help you also, when I originally called in the rep asked if I could send him some pictures of the phone so he could put it on file should this become an issue, which I did. I sent numerous pictures and screenshots so hopefully the next in line doesn't have any issues.
@Ducter I'll give it a try. Thanks buddy.
Lost my T-mobile G5 to the dreaded screen tear just 2 days into owning it. I'm in Canada though so I'm probably screwed for a replacement.
How to fix LG G5 Screen Split issue using Heatgun.
Disassemble LG G5 using the link below.
https://www.youtube.com/watch?v=hveXdJLJEeU
Disconnect the Wifi Cable (Black One), Rear Camera, Front Camera.
Now with just the logic board, place it on a surface that won't melt.
It should look like the picture below. Warning don't take off anything else
https://imgur.com/a/gmp9Z
Turn on your heatgun and apply left right motion only concentrating on the cpu metal plate for around 15 seconds.
Do the same thing on the opposite side of the cpu plate.
Let it cool down for around 10 minutes.
Put it back together and it should work.
I did it atleast four times, first time it worked but failed after few minutes.
Second and third time was not working at all.
The fourth time I did it, it was working.
It's been a while and it still going.
Credits to the poster.
http://bit.ly/2f1knOL
****please disregard. Figured it out. Looks like six screws holding in the logic board also.
Thanks for sharing. I went to the original post and thanked there also.
I'm stuck trying to remove the logic board. I can see how the front camera comes off very easily. I can't find anything that looks like a black cable for wifi. Also can't figure out how to remove the rear camera. Any pointers?
Thank you in advance.

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