If anyone knowledable on anything that pertains to my problem could help me out I would be very grateful..here's the scoop..
I have had my polaris for over a year now (out of warranty) and for the longest time I've had issues with the touch screen not responding correctly and having to re-calibrate it all the time. I finally figured out what the issue was yesterday after I hard reset the device and the screen was still messed up...I had been using a dock for this device that isn't manufactured very well -- using the dock day in day out for a few months at work actually bent the pins on the USB connector on the cruise to the point where some of them were touching each other (yikes!)
So, I gave the phone to my dad who's an engineer, he took it to work and used a microscope or whatever and some tools and got the pins back straight again..now the screen works fine! Needless to say that dock is in the garbage now. The brand was "BoxWave" -- stay away from their products, they are JUNK!
Anyways -- I still have a problem with the scroll wheel.
Spinning the wheel does not work at all -- the Up, Down, and Left buttons work when pressed, and the wheel does light up, but spinning it doesn't do anything. Also the Right button doesn't work either. The button in the middle works okay. All of the working buttons cause the light to go on.
The logical conclusion here to me anyways seems to be that the bent pins caused permanent damage to the scroll wheel...I'm very glad it didn't cause perm. damage to the screen (or anything else, so I hope!!)..but anyways -- what would be the best option for me at this point?
Call HTC and have them fix it and pay out of pocket?
About how much would they charge for something like this (ballpark)?
My dad is a very skilled electrical engineer -- he would be willing to take it apart and fix it for me at work..he's got all the tools and stuff for it and doesn't mind at all...what parts should I look into ordering?
Thanks for any help anyone can provide here.
Hi,
I have a similar problem the up, left, right and turning the wheel does not work on my polaris either and I have not damaged it whatsoever. So, i do not think your button problem is because of a possible short circuit. But, sorry to tell you but I do not have a solution to the problem.
I thought I was certain, but occaisonally my screen still dies.
Perhaps it was permanently damaged? It is much better than before though -- but no matter what I do -- the wheel spinning does nothing, and the Right key does nothing at all.
Do you have any clue what part we would need to get replaced?
I am looking to replace the screen as well due to scratches.
I believe it's called a "digitizer" (the screen part not the wheel)
No, sorry. But if you do find out let me know as well.
Thank you.
found this on ebay
Hi,
Guys I found this on eBay. It says it can repair this kind of issue. Although I do not have the time to test.
So, here it is
http://cgi.ebay.com/HTC-Touch-Cruis...ries?hash=item19b5e3f64f&_trksid=p3286.c0.m14
P.S. if anyone does test this please give us your feedback. Thank you
What?
Did you post the wrong link or something?
That is a SIM card.
This thread is about the scroll wheel \ DPad.
EDIT:
Nvm, I see in the auction it says its a ribbon or something.
I dunno about this one...but it's cheap.
I still have not even gotten around to repairing my screen \ usb port though...god damn money.
If i order this ill let u know.
OK so I just purchased a new charge port and digitizer, but I have yet to see ANYONE selling a replacement scroll wheel.
Alot of people are selling the "housing" but it's missing the wheel!
Anyone know where to get a replacement metal panel and wheel only, not the entire housing?
I found a jog wheel for the shadow -- wonder if it would fit?
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
surgex0 said:
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
Click to expand...
Click to collapse
wow good luck!
Check out this link:
http://cgi.ebay.com/FULL-HOUSING-FO...wItemQQptZPDA_Accessories?hash=item2551ec66c6
and i also found this for you (is that what came wrong), but you have to make sure it's the 2007 Touch Cruise and see if yours is the POLA100 or POLA200:
http://cgi.ebay.com/ORIGINAL-HTC-TO...wItemQQptZPDA_Accessories?hash=item5883c9282c
http://cgi.ebay.com/HTC-Touch-Cruis...temQQptZPDA_s_Pocket_PC_s?hash=item1c0d5c098c
Hope that helps!
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
I had the same problem but on a 2 year warranty Touch Cruise. Phone was fixed and re-installed with WM 6.1
Know I face Bluetooth connection problems again and the BT hotfix is not accepted anymore.
I do have to say that the upgrade after re-installing should have been left behind.
I have the same problem... Scrol wheel not working en button to the right
anyone ever fixed this?
Hey Guys!
I've got the same problem with the wheel and the right button. So I was wondering if anyone fixed the problem?
I have no warranty anymore
I think I know what's your problem, mates.. It seems that it is essential for almost any P3650 - the cable, which is going from the jog wheel to the keyboard control unit tears apart just before (or exactly at) the copper pads on the molex thingie, that plugs into K/B unit (damage is so slight, that it barely can be seen).
I had no luck looking for the jog wheel sold seperately from housing, or at least with that plastic-chromed buttons cover. If anyone finds out that it is possible to obtain it seperately - I would greatly appreciate
Btw, same problem goes for sim holder's cable - I have replaced mine 2 times already (you can get 'em for around 15$ from ebay).
Sorry for my english - it's a bit rusty atm
Same problem here..wheel doesn't function can't find the part by itself ..
Touch Cruise jog wheel & keyboard
Exact same here - jog wheel scrolling broken & right selection does not work. Besides, my "call" key stucks time to time.
So for now I've just got both of them - jog wheel and keyboard (not the entire housing) from ebay, 15 & 7 $ respective
wheel ordered from the following ebay location :
cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rt=nc&nma=true&item=260656153778&si=1E2jM09T8qOM9DzM6uzrXo5Qiqg%253D&viewitem=&sspagename=STRK%3AMEWNX%3AIT
same provider has keyboard also, for some reason it is not on eBay active items. But you can contact the seller and ask for it.
I gonna replace both in a near future, and will update about the result.
I recently took apart my AT&T Tilt, actually, I took it apart about six times! (So, if anyone wants help and advice I can surely tell you how to do it).
The keyboard, certain keys have stopped working. The problem is some keys require firm presses started before I pulled the phone apart, but finally in the last pull apart, some keys stopped working altogether. I guess I just exacerbated or accelerated the deterioration of the keyboard.
I ripped out the keyboard (the qwerty keyboard, not the keypad on the front of the phone). The housing remains attached. After I did this, I read on xda that this is not what should have been done, because the keyboard itself is not the issue. I can verify this, because I now have the circuitry, for want of an apt description, lying underneath the keyboard exposed. When I depress those circuitry corresponding to the faulty letters on the keyboard that don't work, surprise, it doesn't work either, even though those circuits, respond in feedback as if I was depressing the keyboard. (I am wondering if ripping out the keyboard was a wise choice....................).
Prior to ripping out the keyboard, I pulled the phone apart and re-attached the keyboard membrane to the motherboard, so yes, I at least followed that procedure.
My conclusion is that I need a new keyboard with housing.
First question, would anyone concur with this conclusion? If not what could it be?
I am not having any luck finding just a keyboard with housing without having to pay astronomical amounts, i.e. prices allowing me to justify buying an iPhone! I have seen parts for sale in the xda marketplace. I have found a replacement keyboard and housing for a TyTnII/ Kaiser (from here https://www.gsm4world.us/htc-tytn-ii-p4550-oem-keyboard-w-flex-d-01433_297.html) , which I know has a different keyboard layout than the Tilt. However, this unit is for sale at a very competitive price and I am tempted to buy it.
Here's the challenge. I have a standard AT&T ROM. If I buy this keyboard, how do I get the keys to map correctly? I know that when I depress certain keys on this keyboard, it will respond as if it were an AT&T keyboard. If there is a keyboard driver I can load onto my Tilt that would be ideal. (I don't want to flash an entire ROM for the phone).
If anyone is aware of alternatives, such as a cheaper supply of AT&T Tilt keyboard with housing, or how to stick on a new keyboard and fix the non responding keys, I would be all ears. I have spent too many hours on this already, enough to justify buying a new phone outright!
Thanks all.
I changed my keyboard and I have orginal one I can trade my old one for reasonable price
Zombie.raised,
Can you confirm the keyboard is from an AT&T Tilt. If so, does it work? Do all the keys work?
First of all, yes, I am calling it the mySlide 4G. But, my question is, how good is the keyboard? And I don't mean "how good is the keyboard compared to the [Insert Phone Name Here], I mean is the keyboard usable, does it get the job done, and can it be used fast? I have never owned a keyboard before so I am not super worried about adjusting, but in the time I (im)patiently wait for my phone to arrive, I thought I would get thoughts of what real users think of the keyboard. Despite watching/reading all the reviews of the mySlide, it's refreshing to find out what people who don't compare phones for a living think.
natehoch96 said:
First of all, yes, I am calling it the mySlide 4G. But, my question is, how good is the keyboard? And I don't mean "how good is the keyboard compared to the [Insert Phone Name Here], I mean is the keyboard usable, does it get the job done, and can it be used fast? I have never owned a keyboard before so I am not super worried about adjusting, but in the time I (im)patiently wait for my phone to arrive, I thought I would get thoughts of what real users think of the keyboard. Despite watching/reading all the reviews of the mySlide, it's refreshing to find out what people who don't compare phones for a living think.
Click to expand...
Click to collapse
I like the keyboard, sure I wish it had a dedicated number row but no biggie. It feels great my fingers. The only thing I'd really change at this point is moving the .com button. I'm constantly hitting that when I want an "a". But I really don't understand why there are so many reviews trashing this keyboard. I'm very particular about my hard keyboards and this one fits in with my high standards.
Sent from my A500 using XDA Premium App
I think given the amount of real estate that the keys could use on the phone. That they are too tiny and close together. I'm constantly hitting keys I didnt mean to. And to reach some of them it feels akward, I have to reach further than feels natural. Namely the space bar feels too far to the left.
The response time seems fine. Keys work smoothly. It's just a bit off for me, and not really a comfortable keyboard to use. I'm sure I will adapt and eventually wont notice it anymore.
I really didn't think I would like the Slide's keyboard after using the Touch Pro 2 for so long, but it isn't that bad. The only thing I find myself doing is hitting the '.com' key more often than not when I want an 'a'. I've only had the phone since Tuesday, so I'm sure that with a little bit more time, it won't be an issue.
I think the keyboard is quite usable, and I can type at a relatively quick speed on it.
hah, funny how different typing styles result in different annoyances with the keyboard.
I'm quite liking it, personally. the G1 is still my favorite of the hw keyboard android phones I've had, but the slide is just fine. the only things I would change:
-the back button is pretty inconveniently placed for my typing style. it's not uncommon for me to be typing a sentence and when I end it I accidentally hit "back" and lose everything (unless it's a text or whatever that saves a draft). I also hit "menu" occasionally when typing a comma.
-tactile feedback. I like a nice "click" or at least a pronounced "smoosh" when I'm typing. with the slide, you almost can't tell you've pressed a key.
some things that I really like about it so far:
-however superfluous they may be, the leds at the top of the keyboard that tell you if you have caps or alt on. nice touch.
-spacing is nice. I look at, for comparison's sake, the D3 and can't imagine how anyone with hands bigger than a toddler can type accurately on it. the slide has good spacing and while I agree with azscrewloose on the size of the keys (they could be a smidgen larger), overall, it feels good even with huge hands like mine.
I've never used a slide-out keyboard before but all-in-all this phone feels really nice. The most awkward part for me is the spacebar but I love the www./.com button and caps lock/alt leds, it makes it easy to punch in numbers. The keys they chose to make default work very well. And I think once this phone gets root/s-off/overclock it's going to be a force to be reckoned with.
this phone qwerty and the rest of the hard buttons went kaput. broken. tried factory reset and did not help. these phones are pieces of crap. sending them back and done with android maybe. idk. htc dropped the ball on this one and tmobile lost customers. hope this helps some considering. dont do it.
fireinthesky2night said:
this phone qwerty and the rest of the hard buttons went kaput. broken. tried factory reset and did not help. these phones are pieces of crap. sending them back and done with android maybe. idk. htc dropped the ball on this one and tmobile lost customers. hope this helps some considering. dont do it.
Click to expand...
Click to collapse
lol... this happens with any phone from any manufacturer on any carrier. any electronic device, for that matter. it's called a hardware defect and sometimes it happens. get a replacement and get over it.
pmcqueen said:
-tactile feedback. I like a nice "click" or at least a pronounced "smoosh" when I'm typing. with the slide, you almost can't tell you've pressed a key.
Click to expand...
Click to collapse
This was one of my worries. Although I have never owned a QWERTY keyboard phone, I imagine some tactile feedback would be nice.
fireinthesky2night said:
this phone qwerty and the rest of the hard buttons went kaput. broken. tried factory reset and did not help. these phones are pieces of crap. sending them back and done with android maybe. idk. htc dropped the ball on this one and tmobile lost customers. hope this helps some considering. dont do it.
Click to expand...
Click to collapse
Yea I agree with pmcqueen, just because your phone had problems doesn't mean every phone did. And I certainly wouldn't get rid of Android due to this, it is a great and probably the most powerful phone OS out there. Get a replacement, I guarantee that it won't have the same problems. And if it does, contact T-Mobile and get a free Sensation and a discount on your plan or something lol.
I like the keyboard. I find typing on it to be a much better experience then some of the other phones i've tried, I don't run into the problem of hitting other keys I didn't mean to.
Seems like they are spaced just far enough apart, and raised to just the right height.
Another thing I like is that all the keys are backlit, so I can see them even when it's dim and the light from the screen makes everything around it hard to see.
The one thing I don't like is a lack of arrow keys, but I suppose I can live with that, even though it really sucks.
I like the combination .com and www. button, and the symbol button. The symbol button pops up a choice of symbols on the screen that you can tap to insert. Very helpful.
Blue6IX said:
I like the keyboard. I find typing on it to be a much better experience then some of the other phones i've tried, I don't run into the problem of hitting other keys I didn't mean to.
Seems like they are spaced just far enough apart, and raised to just the right height.
Another thing I like is that all the keys are backlit, so I can see them even when it's dim and the light from the screen makes everything around it hard to see.
The one thing I don't like is a lack of arrow keys, but I suppose I can live with that, even though it really sucks.
I like the combination .com and www. button, and the symbol button. The symbol button pops up a choice of symbols on the screen that you can tap to insert. Very helpful.
Click to expand...
Click to collapse
I do wish that the backlighting was more generous, but hopefully there will be an app for that once the phone is rooted.
Plus, for the arrow keys, the optical scroll pad works great!
Keyboard is not to my liking
I had the "mySlide 4G" for a week. I hated the keyboard. I have used a G2 a couple times, the slide fails to match that experience. I thought after a week I would get used to the keyboard, that did not happen. I hated it and returned the phone, even though i am currently phoneless I am not going to get that phone. I hate software keyboards so much, I thought this phone was going to be amazing. The keys are spaced to wide, I thought that would accommodate my fat fingers, but it was worst than the G2. I did not get the feedback I was expecting, the keys are a bit too far in for my taste. The slide mechanism felt flimsy after a couple days use and battery life was terrible compared to my previous nexus one.
TL;DR The keys do not have good feedback and are too far apart. Battery life is meh.
I would say it's on par with the other physical keyboards that HTC has released. I still think the G1 was the best, because of the number row....even though it took time getting use to holding it. So far I am having issues with the MTS4g, but I think it's because I am coming from the G2. Comparing the G2 to the MTS4G, the Alt and Shift keys are literally backwards. So I am constantly hitting Shift when I want to hit Alt, just because they are backwards and I am used to the G2 button location.
I just wish I could figure out what button I am hitting that shuts down my SMS in the middle of typing....that's starting to get annoying.
All in all, I would give this a 6.5 out of 10.
cberbes said:
I would say it's on par with the other physical keyboards that HTC has released. I still think the G1 was the best, because of the number row....even though it took time getting use to holding it. So far I am having issues with the MTS4g, but I think it's because I am coming from the G2. Comparing the G2 to the MTS4G, the Alt and Shift keys are literally backwards. So I am constantly hitting Shift when I want to hit Alt, just because they are backwards and I am used to the G2 button location.
I just wish I could figure out what button I am hitting that shuts down my SMS in the middle of typing....that's starting to get annoying.
All in all, I would give this a 6.5 out of 10.
Click to expand...
Click to collapse
almost certainly the "Back" button on the SMS shutdown. if I remember right, the G2 just had a search and menu key on the keyboard... for better or worse, the MT4GS has [rather inconveniently if you ask me] placed a "back" key right next to the period. I regularly hit the back button when trying to punctuate properly.
so I guess I either look like a halfwit when making business communication or I have to deal with losing a few messages (usually they just save as drafts when I press back, but sometimes I lose them altogether) and start from scratch.
thankfully, though, s-off and permaroot are now officially right around the corner and we can remap these buttons. yayyyy.
The 4g slide's keyboard definitely needs some getting used to.
I LOVED the 3g slides keyboard and thought it would be pretty much the same.
The buttons are MUCH more sensitive and are taking time to get used to.
I liked the g2's buttons (as far as feel) better, and I liked the original slides the best. I've been reading that people have been keyboards that have different feels so you mileage may vary. I noticed pressure differences in the two 4g slides I bought (mine is ultra sensitive).
Once we have root, one of the FIRST things I'm doing is editing the keymappings and making the retarded www.com key a tab button. WTF are people that lazy that it warrants a dedicated key? I understand TAB with linux since it autocompletes and I use a shell and ssh a lot. Oh well.
pmcqueen said:
almost certainly the "Back" button on the SMS shutdown. if I remember right, the G2 just had a search and menu key on the keyboard... for better or worse, the MT4GS has [rather inconveniently if you ask me] placed a "back" key right next to the period. I regularly hit the back button when trying to punctuate properly.
so I guess I either look like a halfwit when making business communication or I have to deal with losing a few messages (usually they just save as drafts when I press back, but sometimes I lose them altogether) and start from scratch.
thankfully, though, s-off and permaroot are now officially right around the corner and we can remap these buttons. yayyyy.
Click to expand...
Click to collapse
Yup, that's it. Good call. I just looked at both of my keyboards and I think you nailed it on the head. Which of course brings up another issue with the physical keyboard....more of a software issue than anything. I can NOT get the physical keyboard set to auto-punctuate and auto-cap. With my G2 running CM7.1.0, I have auto punctuate and auto cap, so I don't have to worry about apostrophes, capitalizing "I", and what not, and double space ends the sentence.
I miss those features.
I'm getting used to the keyboards lack of tactile feedback but the lack of a dedicated number row is my biggest annoyance. If u could hold the buttons down and get the alt function that would help a lot. Hopefully a new rom can give us that option. I do miss my touch pro 2 kb...
Sent from my myTouch_4G_Slide using XDA App
I'm on the fence about what I think. On one hand, I actually prefer having such wide spacing between keys, a shallow travel, and soft response. I'm the type of person who loves the keyboards on palm phones since the centro; I like that soft touch, and I like that I can input with my nails if i need to. But the problem for me is that response among keys is uneven, on my model at least, with the keys towards the outwards edges being perfect, whereas a few keys towards the center, like the "t" and "g", barely provide me with any feedback. So little that I was actually looking around to whether I can enable virtual keyboard sounds or vibration feedback when using the hardware keyboard. I wonder whether its just a quality control issue because I haven't seen others have problems with specific buttons like that, they might just not like the keyboard at all but I haven't read about an uneven response.
Which is a shame because otherwise the phone is absolutely spectacular, and imo the best overall android offering out there. I have no issues whatsoever with using a virtual keyboard, but given the possibility, I'd rather use a physical one to save real estate and for the sake of my fingers.
However, I've only had the phone for 2 days, and I have clearly noticed that the keys are "breaking in". It was much worse the first day, but now response has improved substantially. I can tell because some of the outer keys had little response as well before but now click more satisfactorily after I spent a good amount of time pressing keys randomly in the notes app to wear the keys in.
I like this keyboard a lot. The only thing that absolutely sucks about it is that when using it your hands cover the bluetooth radio. For me since I am constantly listening to music on my phone via my bluetooth headphones... I am constantly annoyed by skipping music during texting or browsing. So I generally use the touch screen keyboard while listening to music via bluetooth.
Sent from my myTouch_4G_Slide using XDA App
On another note, does anybody know if their is a version of the stock gingerbread keyboard available with hardware spelling suggestions? The hardware keyboard is a lot more usable for me when used with suggestions. Better Keyboard has it and works well, but its prediction simply isn't as good as either gingerbread's or HTCs, mainly because it doesn't correct a lot of words where you type in an extra letter. And HTCs keyboard, though good as well, simply annoys me because it alwaayyysssss autocorrects "lol" to "LOL", which though minor, I find incredibly irksome when texting. No one uses caps for lol unless they are actually find something hilarious. Everybody knows that lol doesnt actually mean you're laughing out loud most of the time, lol. See? I didn't laugh.