I am looking to buy a touch diamond 2 in the next 3 weeks and have a general question regarding contacts and keeping my current phone number.
In order to get the TD2 for an affordable price I need to take out a new contract with the same provider (t-mobile) am currently with. An upgrade is out of the question as the phone would cost more than the new contract. I would like to keep the same number, so is it possible to transfer my current number to a pay as you go sim then transfer the number from the pay as you go sim to the new contract?
If so can someone give me an idea on the timescales involved and timings to avoid as little phone downtime as possible. Anyone done this? or any advice regarding the procedure is most welcome.
MarJon
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I'm seeking information in anticipation of my upgrade time in September. I'm on a £20/month contract with O2 and because of this they always want to rape my pockets when I want to upgrade (example: when I got my XDA2i it was £99 on a new £20/month contract but they wanted me to pay £250 for it as an upgrade on a £20/month contract).
This means that to get the phone I want I have to start a new contract. This means that I have to get a new number, which is a pain in the posterior. Does anyone know if I can start a new contract with them, ask for the porting authorisation code for the number of my current contract, then tell them to switch it over? They have told me that I can't keep the same number (WHY? All this does is encourage me to go to another provider because with them I COULD keep my O2 number) but do you know if my just giving them a PAC issues by them would work?
Basically, can anyone think of a way I can get the phone I want, for the price I want (so probably has to be on a new contract), and keep my number?
So you basically want to stay with O2 using the same number, right? I thought you can always start a new contract using the same number.
If I were you I would just tell them that you might as well move to a different network. They'll do anything to keep you (I've just got my PAC from them today, moving to 3 some time this week).
Stupid policies.
PS: I wonder if you can pretend to be moving from a different network using the same number?
I was told by them a couple of years ago that you can't keep the same number if you're staying with them. Which seems absurd if you CAN keep it if you're going to a different provider, as it would only encourage people to change to someone else.
richardlai said:
PS: I wonder if you can pretend to be moving from a different network using the same number?
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That's what I was thinking. I don't know about PACs though, whether they'd know from the PAC if it was issued by themselves.
Hi,
Hoping someone can offer me a little advice. I live in the UK and had an 18 month contract with T-Mobile which ended at the end of March 2009. I have been on a rolling contract ever since waiting for T-Mobile to release a decent phone worthy of upgrade.
I deceided to buy a HTC Touch Pro 2 from Mobilephonesdirect a couple of weeks ago and ended up buying the phone for £25 together with a new contract with T-Mobile on a new number for the next 18 months. I was told if would be much cheaper for me to do it this way that try and arrange an upgrade on my existing number.
So as for my old number I deceided to get a PAC code and go to Vodaphone to keep the number available. What I wanted to ask is can I now get a PAC code from Vodaphone and go back to T-Mobile and try and get my old number transferred. Is this a possible loop hole to try out. Has anyone done this before.
I wanted to ask your advice before proceeding as I don't want any trouble with T-Mobile. Will they try and charge me anything for this and will it look suspicious. Should I wait a month before doing so or is there a law to say you can't bring a number back.
Any help or advice would be really appreciated.
Hi all need your advice.
I've been in contact with Orange for a couple of weeks now and finaly they are alowing me to cancel my contract with them 14 months remaining.
Reason being they are unable to provide me with the service im paying for.
So I'm happy that they are going to cancel my remaining contract but they are telling me that I can not keep my number.
I've had this number for over 10years and been on different providers in that time, Are they within there rights to with hold it from me and if they aren't what do I need to do to keep it
As they are saying I cant have my PUK number to take it with me.
I was under the impression it was my number
Also they want the phone back now this was free with the contract that I took out with carphone warehouse do I have to give it back? If I do then I do its not really a problem but it would of been nice to keep it.
Its just my number I want to keep really.
Most "free" phones are only free if you stay with the company for the duration of the contract. I think a small amount is added to each bill to pay for it. As for not allowing you to keep your number I don't think that should be legal. Try going with a different company and you should get the option to switch and keep the same number, let the companies bicker it out.
Sent from my T-Mobile myTouch 3G Slide using XDA App
If the number is already on another line and there is early termination in the works then you wont be getting it back. A second carrier cannot claim a number in an active contract. You're kinda screwed sadly.
z33dev33l said:
If the number is already on another line and there is early termination in the works then you wont be getting it back. A second carrier cannot claim a number in an active contract. You're kinda screwed sadly.
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Actually - it is against the law for them NOT to transfer your number. Since they already confirmed you could cancel your contract early, you're all set. If that was not the case, then you would have to pay an early termination fee (or whatever your contractual agreement is). Just make sure you get your current number "ported" to the new carrier before your contract officially ends.
This is directly from about.com:
"Question: Number Portability: Can I Transfer My Cell Phone Number?
Answer: Yes. In the United States, wireless local number portability (WLNP) is a legally mandated service that allows the transfer of a cell phone number from one carrier to another.
History
Number portability for landline phone numbers existed before it did for wireless numbers. In July 2002, the Federal Communications Commission (FCC) set a Nov. 2003 deadline for WLNP to take effect. Verizon Wireless resisted.
The FCC activated WLNP in Nov. 2003 in the top 100 metropolitan statistical areas (MSAs), which are the major cities in the U.S. In May 2004, the FCC made the service live in the rest of the U.S.
The FCC also made it so a landline number can be transferred to a cell phone carrier.
Overcoming Hurdles
Wireless local number portability has come a long way in the U.S. Transferring your cell phone number from one carrier to another used to be more complicated than it is today.
The switch also used to take longer than it does now. While the process of transferring (or porting) a number from one carrier to another initially took weeks, the FCC eventually mandated that the transfer take place within four business days.
Some cell phone carriers (such as Verizon Wireless) used this four-day window to attempt to convince customers not to switch. In response, the FCC in May 2009 changed the number portability requirement to one business day.
How to Initiate a Transfer
As of late 2009, the process has become very fast and painless. When you activate new service with a cell phone carrier, they’ll often ask if you’d like to transfer your existing number from another carrier. Transferring your phone number is free.
If they don’t ask and you do want your previous number ported over, make sure to let your new carrier know before you’re assigned a number there. If you request a phone number transfer, they’re required by law to grant it.
It’s very important not to cancel your current cell phone service until you have successfully transferred the old number to your new carrier. If you cancel at your previous carrier before establishing new service elsewhere, the number you’re trying to save will be lost.
To achieve a valid WLNP transfer, the cell phone carrier you’re switching to must offer local service in the same area as your existing phone number. Some carriers have online tools to immediately check your transfer eligibility (such as this AT&T tool).
Before You Transfer, Check Your Contract
While your previous cell phone carrier isn’t legally allowed to refuse a valid transfer request, you may still be bound to a service contract there.
If that’s the case, you’ll either have to wait until your contract expires or pay an early termination fee. If you’re with a prepaid wireless carrier without a contract or if you’re no longer under contract, you’re in the clear to initiate a transfer. "
is this orange uk? i've just posted something myself asking about getting out of a contract with them as the service is not what i pay for (poor signal, slow and non-existent 3g).
Thanks for the replies there some good info there just not sure how much of it is the same here in the UK but it give me somewhere to start.
Guess ill be going in to a phone shop tomorrow and see what they say
And yes I'm on Orange UK
If any one knows any thing else of use please let me know like I said before I'm not bothered about the phone I kinda figured they would want it back.
As for the number it was originaly issued by vodafone
talk to another carrier about it, sure they can help
Pizzalover83 said:
talk to another carrier about it, sure they can help
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No they can't.
In the UK, a network cannot transfer a number across without a PAC - Port Authorisation Code.
If the network that currently carries the number refuses to issue the code, there's precisely nothing that any other network can do.
@theOP: if memory serves, the rules about number porting say that a network cannot refuse to issue a PAC if the appropriate fees have been paid but since they are cancelling your contract at a loss to themselves, I think that gives them the right to refuse to issue one.
You could try contacting Ofcom but I'd be surprised if you heard anything back.
Just a quick up date I called Orange retentions yesterday and said I need my PUK number because I'm retuning my phone to them now that I've received the packet to return it.
The guy said yep thats fine ill sort it out now for you I said to him whats the easiest thing to do go but a Orange pay as you go for you to transfer the number to?
He said if I want to do that he will send me a sim in the post and once I rececive it call this number and we can do that for you over the phone
And then put my phone in the post.
So sorted I'm happy I get to keep my number
Ive took 3 years contract with telus, i hope i wont regret it.
Hey everybody, loooong time reader in the Eris Forum, almost two years now. I couldn't find a general "hardware" forum, so mods, please move if this isn't the right place.
So, my story is, Mom and I both got an Eris for our upgrades almost two years ago, in December. Mom was eligible for an upgrade about a month or so ago, and I showed her the Droid 2, which she purchased the next day. At the time, the phone was more than 100$ cheaper on AmazonMobile, but mom didn't want to buy it there, because of a lack of documentation on how it works and how it affects your contract.
Now, fast foward to the present. In October I finally am eligible for an upgrade. Currently I have my eye on the Thunderbolt. Right now its 250$ retail, and sells for 179$ on Amazon.
Assuming nothing changes, can somebody with experience with AmazonMobile explain how purchasing the phone gets assigned to your line and contract, and if the Verizon store is needed at all.
Id like to save money any way possible, specially nowdays.
I googled but I could never get the specific info I need. Any and all help will be appreciated!
Thank you in advance!
-Jim
Sent from Debbie's DROID2 using XDA App
From what I understand those prices are for NEW lines of service. Not even add a lines to a family or existing account. Separate account basically to get those prices.
There is a tab to select the service level you have, either a family plan, a single line plan, or no service (phone only). Wouldnt selecting the family plan work?
Hello Forum,
I'm interestted in the S10 preorder offer and I've been contacting Samsung customer service to get some info about the trade-in program and their answers has been completely contradictory. I've called at least 4 times and every time I received a different answer.
My case is that I have an S8+ that I would like to trade, I have this phone with tmobile under an EIP and still have some payments left on it.*In the trade-in FAQ here:*https://www.samsung.com/us/trade-in/frequently-asked-questions/* ...... you can read:
"The device I’m trading in is one that I bought using an equal payment or other financing plan, and I still have payments left on it. Can I still trade it in?
Yes – however, please note that all remaining payments on the device you’re trading in are your responsibility. You may also be subject to additional fees. Check with your current carrier for details."
However, every time I talked with the customer servive reps at Samsung they give me a differet answer, some says that I have to pay in full, another say no need, other say they can not guarantee that I will meet the requirements ..... whats happening here?? Its really confusing and I'm shocked with the lack of knoledge and / or training of the Samsungs CSRs.*
Anyone can help, PLEASE?? Anyone with a real experience about this matter?? I would appreciate any input ....... Thanks a lot!!
I'm wondering the same. Cant pass up $550 for a note 8 trade in. Sounds to good to be true. I went ahead and ordered and will take my chances. If they low ball me or wont take it then i'll have them send it back. I could send my s8+ but they only want to give $200 or maybe its $300 for that. It's paid for from ATT and sim unlocked. I'd rather keep that around as a spare. It's worth $300. The note 8 is not worth $550, hopefully they'll take it. It's still on someones ATT account because they wont let me unlock it. Said i still owed. I bought it new in box for $50 right before the Note 9's came out lol. Been using it as my daily driver. Someone probably got the buy one get one free deal then decided they wanted some Crack too. In the right place at the right time.
gunner007dc said:
If it's under an EIP, then you can trade it in. (Logic is you technically own the device, just being financed) However, once traded in, your monthly fee for the device is still due each month even though you no longer have the phone. (Until it's paid in full) So at some point you will need to pay off the phone regardless
If you're under something like JUMP by t-mobile, these types of phones are considered leases, and are ineligible for trade-ins due to the fact they need to be returned to the provider at the end of their terms.
As far as requirements, mainly that the IMEI / ESN are clean. If at some point you failed to continue making payments or such and the device is blacklisted, they may deduct/charge back/return device.
It also depends if you plan on staying with T-Mobile or not. You'd be unable to port out your number with a EIP attached to it without paying off the device in full.
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Thanks for the reply ...... Today I received an email from Samsung regarding my reservation and they are calling the trade-in program "enhanced trade-in", any idea of what does it mean? its just another Samsung promotional tactic??