Related
Hello! It seems I have the first question with my XDA Exec…
It connects to the PC without problem and I can see it on Windows Explorer (Windows Vista). But synchronization (through Windows Mobile Center)… only completes on the first connection.
If I disconnect from the PC and connect again, most of the times the “Sync” begins but never ends. In these cases, the only solution has been to erase definitions (both on the PC as on the PDA); if so… the next time I connect it does not have the problem, but of course I have to define again what I want to synchronize.
Forgive me if there is already some forum on this issue, I looked for before placing but I did not find.
Some solution? Many thanks and regards from Portugal.
am also having the same problem .. any aid please ?
Same problem here too - device connects, charges, shows in explorer but when WMDC tries to connect the device continues to charge but drops out of explorer.
If I find a solution I'll report back here, meanwhile can anybody save me the heartache?
-sf
Vista Sync Problem
Which version of WMDC are you using?
I am using 6.1.6965 and having no problems. Alternatively, go to the network icon in your task bar after connecting your PPC thru USB and repair connection. This should resolve the problem
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
This fixed it for me too, which is interesting given that the general advice is to *enable* it if there are problems syncing. This is definitely what fixed it for me - the device now always syncs on my recently reforatted XP machine whereas previously it was intermittent (which is odd because I'd never experienced problems before, but hey, it's fixed so I don't care any more)
-sf
--------------------------------------------------------------------------------
hey guys, the main problem if ur using an antivirus/internet security or firewall it will be blocked!!
u need to configure ur antivirus/internet security or firewall to allow and solve the sync problems
--------------------------------------------------------------------------------
ditto.... that solved it
Managed to solve the Problem
Hey there guys,
I seemed to be having the same problem anj just solved it...
1 Remove the Enable advanced network functionalty check from the USB to PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed 64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of the following is checked, and that the Drop Down below is changed to COM 1 (or which ever COM Port your Mobile Device is connected to via your USB cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for you.
I realise that this solution might not work for some, but it did work for me, and hopefully it will work for others.
-----------------------------------------------------
Desktop
Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.4GHz
8gb RAM
Windows Vista Ultimate 64bit
Mobile
Keiser HTC TyTn II
Windows Mobile 6.1
haardman said:
I seem to remember unticking (and maybe reticking) the "Enable advanced network functionality" on the "USB to PC" applet on "System" tab of Settings.
Can't remember if that's what fixed it.
Click to expand...
Click to collapse
Thanks, this worked for me too, unchecked enable advanced network functionality... who woulda thought something advanced would be bad...
problems to Sync with Vista
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
osber2003 said:
Hi I followed the instructions but my htc didn't sync, it happens noting, no error, nothing, This happens after apdate my room with Golden Globe Manila2D - 21198/build 21198 Fast and Stable., it works great but sync is dead
Click to expand...
Click to collapse
Wrong forum mate
I understand that you do not own an HTC Universal (Universal not means all HTC devices!, it´s a model. One of the best by the way)
Sync Problem
1 Remove the Enable advanced network functionalty check from the USB to
PC connection settings "Start > Settings > Connections > USB to PC".
2 Make sure that the Mobile Device is connected via USB to the PC.
3 Install Windows Mobile Device Center 6.1 (either 32bit or 64bit, I installed
64bit)
4 Open Control Panel on the PC and run Windows Mobile Device Center 6.1
5 At the bottom of the application you will see Mobile Device Settings, and
within that you will see Connection Settings. Open the Connection Settings
6 Make sure that the second check box named Allow connections to one of
the following is checked, and that the Drop Down below is changed to COM
1 (or which ever COM Port your Mobile Device is connected to via your USB
cable) and save the changes
7 Disconnect the Mobile Device and Reconnect and hopefully it will work for
you.
I already done all the instruction, disable the firewall and antivirus, i also go to device manager too to update the driver/device, but still couldn't connect. Anyone can help me please.
using prophet wm5 upgrade wm6
vista home basic machine
f
haardman said:
I had a similar problem, I reverted to 6.0.6783. Although come to think of it I think this was particular to an app I use, that refused to sync using the later version of WMDC.
Might be worth a try though.
Has anyone applied SP1 yet? What version of WMDC do you end up with?
Click to expand...
Click to collapse
Hi yes i've applied SP1 and my current WMDC is version 6.1.6965 working without any problem......
Cheers
Rajiv
Sync with vista solved!!
Already solved my problem. Stupid me .
popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
Ohh Great news.... well enjoy than....
popshah said:
Already solved my problem. Stupid me .
Click to expand...
Click to collapse
How did you resolved the issue???? I have an Iolite which does not synch (connects only as a guest), keep getting the message "there is a problem with your connection........"
any help will be appreciated
Even this is a legacy thread there are some people out there (including me) still using Windows Mobile devices (but also using WP7 ...).
Had exactly the same problem and in my case just using another USB cable did it! It seems that WM devices are a bit "fragile" when using a not 100% perfect USB cable
I have just flashed my wizard with a TNT wm6 and now I can't get activesync to regonize my device. I am using activesync 4.5. I uninstalled activesync and relaoded it. I have rebooted both my wizard and my laptop. I have checked the coms and let activesync look for my wizard and it tells me that my device has npot been detected. My wizard is showing the plugged in icon and is taking a charge from my laptop but its not allowing me to share info. is there anything I am missing....?
thanks!
I got the same problem! Cant sync with 2nd PC after upgrade to TNT5.0. I reinstalled Active Sync but it wont work. Now I only can sync with the PC which used to flash ROM. Is there any bar in OS that just allow sync to 1 computer?
Nopes !!!
There's no bar of any sort in any OS as not establish connectivity through Activesync.Which Windows are you using,Active Sync will only work on WinXP and not on WinVista.
1.Disable any Firewall or Anti virus program,check connectivity now.
2.disconnect phone from usb cable,delete partneship from pc and phone.
3.Uninstall Activesync,reboot pc.
4.Get phone into bootloaders mode (multicolor screen),Hook up the phone with pc via usb cable,check if usb appears at the bottom of the bootloaders in the phone,if it's there than,it's establishing connection with phone,if not then,there's a problem either in anyone one of these :-
a) USB cable , b) mini usb port of the phone c) Usb port of the PC.
Dig out the problem and rectify accordingly
Cheers !
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
DiCham said:
Yep... All checked!
Before upgrade, normally I've using all 2 PC (and some others PC) to sync with. I upgraded on PC1, is OK. Plug in PC2, it still recornized, connecting but couldnt connected. Batt charging normal. I've deleted all partnership., reinstall ActiveSync, disable Kapersky AV... but still get error. Oh my God, do I have to reinstall Windows??? It's too tired and take long time....
Click to expand...
Click to collapse
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
when it set to advanced networking it should give up a network device
in the network connections folder
rightclick this network device and choose properties and in there
uncheck the kaspersky protocol (not uninstall)
you can also try to uncheck the advanced network setting on the wizard
japsfinest said:
DiCham, have you had any development on this or has anyone else had this problem? I downloaded the same verison from Nov07 and have not been able to connect since.
Click to expand...
Click to collapse
Sadly, I have no development upto now because I have no time to reinstall Windows in 2nd PC! I hope it will help... thinking about USB driver/controller reinstall first, it will take less time than whole WindowsXP...
japsfinest: do follow da_jojo, it worked!
da_jojo: thanks very much! It work but unfortunately, i'm right on reinstalling Windows! hehehe....
hello everyone,
I cannot get Activesync to recognize my htc touch pro no matter what i do,... i've uninstalled and reinstalled shut everything off then on, followed all of MS's advice, and nothing works,...
Any suggestions,...? No problems connecting my tytn II and my hermes,...
thanks,
ek
Are you running any firewall software? If so, this is relevant to you.
start>>settings>>connections>>usbtopc>> un check the "enable advanced network functionality"
sorry attnoob, was trying for your quick fix, but it didn't work,... thanks anyway,... now will go to the firewall issues noted above, but i already opened the ports as per ms's recommendations in help,...
will try other suggestions and get back to you,...
ok, so allenh, read all the info at the link you sent me, and actually did all these things yesterday, but it didn't work,... also, something strange happens when i hook the device to the PC in that, the device immediately goes to the 'internet sharing' program you use when tethering, it establishes a connection with the internet, and there is a comments saying 'check usb cable connection' and this never happened with the tytn II,...
your help is appreciated,...
ek
Check the USB cable
It seems the USB cable the Tilt uses and the one the Raphael/Fuze use are different, If i use the cable that i usued with my tilt the computer would not recognize the Fuze it will charge it though, only if i use the usb cable that came with the Fuze it works fine.
Are you using the stock ROM or a cooked ROM. Some of the new cooked ROMS are having this problem.
Also, are you using Vista or XP. The problems seem to be with XP.
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
btw, it didnt start doing this until i flashed NATF's v2.1 and also loaded a custom theme and toolbars and such.... it worked after i loaded NATF's rom, just randomly stopped at some point after that.
if you are putting on a new rom then put the phone in bootloader mode it worked for me
LostcauseZ06 said:
my fuze seems to also be having this issue... i can hear my laptop do the little noise saying something is attached but my phone never pops up with the screen anymore asking what i would like to do. sometimes i get lucky and it will randomly connect to active sync but would not give me any warning whether it was going to work or not.
Click to expand...
Click to collapse
My Fuze is doing this too, excep every single time. I can't get Activesync to work through USB. And I'm running the stock ROM. Internet Sharing automatically connects.
Okay, I set Internet Sharing to Bluetooth PAN (instead of USB), which kept it from automatically starting when I plugged in the USB. This let ActiveSync and the 'choose a connection type' startup on my Fuze and everything has been fine.
Try your PC Network settings
Hi,
I have the same problem recently. My AS does not want to recognize my Raphael. What I did was go to the network setting of the PC (Network Connections) and disable the 1394 adapter. Then my AS now can recognize my Raphael. The next unsolved thing is how to make the connection stable enough to make happen the syncing.
Drax
Hi, I had similar problem. Once upon a time the connection between my Touch Pro (WM6.5.3) and PC stopped working. Activesync did nothing and after a minute gave error message with troubleshoot guide. So I opened control panel ---> device manager (with mobile connected via USB), where I found "Windows mobile based device" between network adapters. I opened it and under it's advanced settings I found "network address" which was set to "unavailable". So I changed it to 192.168.2.2 and now it works again ;-)
Hope it helps someone ;-)
I have a strange problem with a HTC Touch PRO. Here is my problem:
- I insert the USB cable and the phone asks if I want to use mass storage or activesync
-the phone shows a connection on the screen
-The PC is not sensing anything, the activesync is not connected.
I think this problem appeared after I used a wrong usb cable...
Anyone knows anything what to try? or this is a hardware problem?
Did you select ACTIVESYNC?
There are 2 modes this phone can do..
1) Standard ActiveSYNC or
2) AS a MASS STORAGE DEVICE -like a flash drive...
You have to select ActiveSYNC to actually SYNC software/calendar, else it will show up as just another drive to drag/drop files..
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
The problem is likely with your operating system on your pc.
You can try things like, un-installing the HTC usb driver in device manager.
Check your firewall.
- allow activesync for trusted
- I know for ZoneAlarm you have to go to the adapters section and set the ipaddress (a new one is created when your phone is hooked up via USB) to be trusted.
If that doesn't fix issue perhaps its a corrupt install of ActiveSync. Try uninstalling and reinstalling.
laseru said:
Yes i did it in every way and the computer is not sensing the connection with the phone.
Anyone know what kinf of hardware is responsible for the connection with the pc?
Click to expand...
Click to collapse
I've had this happen to me. I've got so many USB to mini-USB cables and they are not all alike.
Sometimes, it would work and sometimes activesync would not recognize it.
CHANGE YOUR CABLE to another. Hopefully, you've labeled the original cable that came with the phone..
(also, look at the mini cable where it plugs into your phone. Make sure there are no loose pins and/or verify that the 'plug' is level.
Try a different USB port
Try unchecking "use advanced network configuration" in Async settings on the phone. Some computers (for various reasons) have a hard time communicating with the phone when it's configured as a network device - unchecking this will often allow Async to find and connect to the phone, at the expense of some other functionality.
coincendentally i am having the same exact issue, it started last night.
i have tried 3 different cords, on all 3 usb ports on my computer. same thing the phone asks what kind of connection i want whether i select disk drive ofr active sync noting happens. whats weird is that the phone is charging when its connected however the computer is not seeing it at all.
i have tried all the recommendations in this thread but nothing is working. anymore help would be greatly apprciated!
Me too I have tryed everything but none is working.
I think that this a hardware problem, and the problem started to happen after i used a non HTC cable, bad quality. I think some kind of controller is dead. So i started to live with that
When I connteced to the PC via USB, my TP also asked me how to connect (AS or as disc). But suddenly it doesn't ask anymore. I had to deactivate "advanced network configuration" to conntect to AS.
The checkbox "ask each time USB connects" is activated.
What can I do that the phone asks again when I connect it?
Thx.
I have the same thing going on... suddenly a few days ago my fuze only charges when I plug it in the desktop with a usb cable... I re-flashed and it worked about halfway through a sync and then started again... I've tried different cables... uninstalled all of the usb drivers, and reinstalled then updated them... Disconnected the power supply... tried every setting on my phone, and in windows.... I've even uninstalled the last batch of windows updates that came out last week... nothing seems to work...
really simple solution.
decheck advanced network config. plug in cable wait till you see usb connected. a small box. after that choose for example activesync
internet share
This happened to me last night and I figured out that after you toggle your internet sharing you can sync up again. Idk why it works out like that but it worked for me.
This sound reasonable, because the last thing I did before was selecting the "internet sharing" option in the menu when you connect to USB.
But what do you mean with "toggle your internet sharing"? Can you please describe it.
Thx.
try this
okay - first see if you're getting an active connection with your pc , not from the network connections window, but by running mymobiler. I was getting a connection through mymobiler, but active sync wasn't recognizing the device. If mymobiler works, Call your phone. it will drop your connection with mymobiler when you answer the call. then hang up the phone call. (all the while leaving your cable plugged into your phone. When the call has been disconnected your activesync will recognize the connection and sync up again. I don't know why this works, but I've been able to duplicate the results several times.
Same htc ****+ wm. Bought an iphone 3g. Everything must be tuned in windows mobile! It doesn't work how it should!
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Reinstall Mobile Device Manager!
modulusman said:
None of this seems to be working... I've even flashed new roms and it stops working halfway through the sync... it doesn't even appear as though windows recognizes the device... it makes no noise or pop-up when I connect it...
Still charges though... Don't know what is going on...
Click to expand...
Click to collapse
I've experienced this issue multiple times, as I use my TP to sync with many stations. The solution is way more simple than you think and it has nothing to do with cables!.
You probably use Win Vista so all you need is to uninstall "Windows Mobile Device Center", restart the PC and install a fresh copy from MS site.
http://www.microsoft.com/downloads/details.aspx?FamilyID=83D513EA-9DF9-4920-AF33-3A0E2E4E7BEB&displaylang=en
If you're on XP, do the same with the Active sync solution for XP.
Good luck!
yeah this happens to me every now and then. the advanced network configuration option really helps, but sometimes i just need to plugin/unplug the usb cable from teh phone/cable or cable/computer a couple more timesbefore it picks it up...
goodluck!
Hey there,
I'm having issues trying to sync my phone with my computer. When I connect my phone, nothing happens, Zune doesn't launch, and when I open it, it doesn't show my device as connected. I've tried everything I can think of, different USB ports, rebooting both the phone and my pc. I'm running windows 7 64 bit, and it was working before. Anyone know what's going on?
Thanks for the help!
p.s. I tried uninstalling the drivers for the device, and upon reinstall my computer said it was installing drivers for "Microsoft USB Sync" thought that was weird...
try making it forget your device (don't have your phone plugged in). to do this, click on the phone icon in the bottom left of zune, click view sync options, and then on that screen click forget device.
after this, try and connect it again.
Didn't work, i plug my phone in, and Zune still says I have no device connected
does your computer make it's sound when you connect the phone (device detected sound)? if not, you might need to reset your phone (settings > about > reset phone). if yes, does it show the eject icon in the notification area (system tray)?
yes, it makes the sound, and yes it shows the eject icon... this is very odd
I had this problem too. When i went to the Device Manager, it showed unknown device when i plugged my phone in using the USB cable.
Here is what I did (Windows 7). If you see an unknown device, right click it and select Update Driver Software. Click Browse my computer for driver software, then click Let me pick from a list of device drivers on my computer. Then click on the Have Disk button, then browse to C:\Program Files\Zune\Drivers\Zune and select WMZuneSerUSB.inf. Then select Windows Phone 7. Hit Next and you should now see your Unknown Device show up as either Windows Phone or the name of your phone under Portable Devices in the Device Manager.
Actually, I forget if it is WMZuneSerUSB.inf or Zune.inf, so you'll need to try both.
Hope this helps.
superscientifical said:
I had this problem too. When i went to the Device Manager, it showed unknown device when i plugged my phone in using the USB cable.
Here is what I did (Windows 7). If you see an unknown device, right click it and select Update Driver Software. Click Browse my computer for driver software, then click Let me pick from a list of device drivers on my computer. Then click on the Have Disk button, then browse to C:\Program Files\Zune\Drivers\Zune and select WMZuneSerUSB.inf. Then select Windows Phone 7. Hit Next and you should now see your Unknown Device show up as either Windows Phone or the name of your phone under Portable Devices in the Device Manager.
Actually, I forget if it is WMZuneSerUSB.inf or Zune.inf, so you'll need to try both.
Hope this helps.
Click to expand...
Click to collapse
I can't seem to be able to get past selecting the .inf file, every time i try, it says the folder does not contain a compatible software driver. Doesn't work with either .inf file....
A Dustman said:
Hey there,
I'm having issues trying to sync my phone with my computer. When I connect my phone, nothing happens, Zune doesn't launch, and when I open it, it doesn't show my device as connected. I've tried everything I can think of, different USB ports, rebooting both the phone and my pc. I'm running windows 7 64 bit, and it was working before. Anyone know what's going on?
Thanks for the help!
p.s. I tried uninstalling the drivers for the device, and upon reinstall my computer said it was installing drivers for "Microsoft USB Sync" thought that was weird...
Click to expand...
Click to collapse
I had this problem with my Samsung Focus.
Try using the cable that came with the phone, not another one...
That is what worked for me..
Nothing seems to be working, I may have to reset my phone, which i was hoping to avoid...
Did you perhaps use the hidden Tethering feature? If so, then change that option back to "Zune sync" and you're done. It is not possible to use your phone for Zune sync and tethering at the same time, for now.
Heathcliff74 said:
Did you perhaps use the hidden Tethering feature? If so, then change that option back to "Zune sync" and you're done. It is not possible to use your phone for Zune sync and tethering at the same time, for now.
Click to expand...
Click to collapse
Now that you mention it, I can't remember if I did that on this phone, or my last optimus that had to be returned. What exactly do I need to do to change that back? I totally forget the process...
A Dustman said:
Now that you mention it, I can't remember if I did that on this phone, or my last optimus that had to be returned. What exactly do I need to do to change that back? I totally forget the process...
Click to expand...
Click to collapse
Dial ##634# to go to "Diagnostic mode"
Then enter *#7284# to go to "Micro USB Test"
You then have 3 options to choose: "Zune Sync" (default), "Modem, Tethered Call" and "Modem, USB Diag". Change it back to "Zune Sync" and you'll be able to connect with Zune on your PC.
Anyone else having this problem? Zune doesn't recognize my WP7 phone on a laptop with Win 7 x64, but same phone+cable works on a laptop with WinXP
The Win 7x64 laptop does connect to the phone - I tried the above tethering change and was able to pull files from my WP7 storage - but when I switch it back to Zune synch it doesn't work.
Heathcliff74 said:
Dial ##634# to go to "Diagnostic mode"
Then enter *#7284# to go to "Micro USB Test"
You then have 3 options to choose: "Zune Sync" (default), "Modem, Tethered Call" and "Modem, USB Diag". Change it back to "Zune Sync" and you'll be able to connect with Zune on your PC.
Click to expand...
Click to collapse
Is this specific to Samsung models? I can't get to the micro USB test on my lg optimus
EDIT: Problem solved, I had to switch back to MS COMPOSITE, and now it works fine.
Hmm yeah I have this issue on my HD7 with my PC running Win7 x64.
The phone connects fine on both ends (sound on both, phone charging, shows up in Device Manager as HTC HD7), but the desktop Zune software often does not show it as being connected. Restarting the phone and PC generally doesn't help-- just have to wait a few days until they start syncing again.
The sync setup seems really flaky (like the earlier days of ActiveSync).
amb9800 said:
Hmm yeah I have this issue on my HD7 with my PC running Win7 x64.
The phone connects fine on both ends (sound on both, phone charging, shows up in Device Manager as HTC HD7), but the desktop Zune software often does not show it as being connected. Restarting the phone and PC generally doesn't help-- just have to wait a few days until they start syncing again.
The sync setup seems really flaky (like the earlier days of ActiveSync).
Click to expand...
Click to collapse
i have the same problem...
Are you using virtualisation software? It's USB arbitrator modules for forwarding devices might have messed up things. This happened over here before with VirtualBox.
Exact same problem with Win7 Ultimate x64. Device manager saw my phone but zune would not.
I did the steps above to change my phone to usb tether, rebooted, then back to zune zync, rebooted, and now the zune sees my phone.
Thanks for the help.