For some reason my Touch Pro (Sprint) shows that the headphones are always plugged in. I get no sound because the headphones icon is showing up, even though they are not attached to my device. If I attach the headphones I get sound. I can hear calls with the headphones but I cannot talk to people. For some reason they cannot hear me. I am running Juggalo's rom, I believe his original version. I have done a hard reset which didn't fix the problem. I would flash back to stock OS and get it serviced but my soft reset button doesn't work now for some reason.
Is there anyway to completely disable headphones so that I might be able to hook it up to my computer with active sync (because of the headphones showing as being activated I cannot use active sync)?
If not, is there any way I can flash my phone without using the Power + Vol Down + Soft Reset, or active sync?
Thanks,
Lord of the Midgets
I've got the same problem nobody knows what it is ?
i did not have it on my TPro - but I've seen this on a lots of phones, in 99% the reason was that the connector got some moisture / water > got oxidated > phone believes headset is plugged in. clean it with contact-cleaner fluid.
I ended up trading my phone in at Best Buy which is where I purchased it. Just bring your manufacturer warranty, which is in the booklet you should have received with the phone, and the phone to whatever retailer you bought it from. They have to honor the manufacturer warranty. If they say no talk to a manger and if he says no tell him you will go to corporate and he will almost instantly agree.
I can say that the performance on my new touch pro is so much better than the US launch version. I don't know what they did but it seems to perform better.
I'm sure there is a registry tweak to take this off. Since I know I saw someone post up that there was a tweak to keep it on so there was no need for headphones.
Related
perhaps anyone else encountered the same issue - i don't know any further with this:
after flashing the o2 xda mini german with the bigstorage rom from: ftp.xda-developers.com/Magician/BigStorage_ROMs/DE_O2_1.12.01.zip
via sd/boot-method the speaker doesn't seem to work anymore correct.
it seems like the speaker on the back of the magician is only working when a call comes in, but not for alerts, sounds or a mp3player like mortplayer or wmplayer.
also the speaker and the mic at the front of the mini aren't working.
so i flashed the device again with the original rom, but it isn't working anymore, also not with all the other available roms.
so i tried to adjust the preamp with no success.
let's see if i wake up tomorrow without a bell :roll:
I believe you have a hardware problem and has nothing to do with the ROM. There are threads and a PDF file showing how to dismantle and fix the speaker contact.
hmm i don't think so - why should it play the ring sound when someone calls? i also checked if it is the speaker on the back side which is playing the ring sounds - and: yes - it's the one on the back side
No sounds after just 6 months of use on my O2 Xda II mini!
Hi lindsche:
I also have the same problem - no sound coming out of my O2 Xda II mini EXCEPT for the ringtone for incoming calls. I have not installed any new software on my device and I have only had and used this device for 6 months! The only way I can hear anything from the device (including phone conversations) is through the use of the audio ear phones. I have been in contact with O2 Technical Support from the Asia Pacific Region (where my device was purchased) who have been suggesting all kinds of different resets stuff to no avail thus far.
By the way, where is the speaker located on this device??
Any advice would be much appreciated.
yeah, i think its hardware too, i had the same experiance with my wallaby (siemens sx56). The problem was from the audio jack. There is a small switch inside the jack that stuck so the device thinks that you are using handsfree. i tried to plug and unplug it but it make the problem worst. if been looking for the jack parts everywhere but couldnt find one. so when i got my new magician, i always plug and unplug the handsfree very very very carefully.
to upcityhighroller and lindsche: i believe your problem is in your audio jack. if you able to hear the ringtone, but not able to hear phone conversation and other sound, that means your phone thinks you are using the handsfree. best think you can do is check inside the jack with flashlight , make sure its clean and nothing stuck inside.
as per someone else's advice found in this forum, i tapped the device against my palm and the sound came back! i'm very happy EXCEPT now my power button won't work!! my temporary solution is to unlock the buttons so that I can turn on the device using any of the other buttons but now I also have NO other way to shut the device down! (I'm force to wait for 2 minutes of inactivity before it shuts down.)
Any suggestions??
Many thanks!
Not able to pick a phone call using handsfree ear phone.
Hi !
Bought O2 XDA mini, a couple of weeks ago....
I am not able to pick any call when handsfree is connected to O2 mini. I can the hear the ringing tone and listen MP3 too using the handsfree....
I have tried the handsfree on another O2 mini phone and is working absolutely fine...
I called the O2 service center and they asked me to do hard reset....
If it still does not work, they have asked me to give it to service center for repair...
I was wondering if anyone had experienced the same problem... If so, what is the resolution.??
kindly share your views... thanks.
-Raj
hey i had a simialr problem.......even i hard resetted but the problem persisted.....but when i charged my battery it worked fine...i guess our phone doesnt accept calls if the battery is below 20%
I was desperatly searching the net for a solution and did what you guys were talking about and tried cleaning the headphone jack, i recommend using an air compressor and while u have music playin in media player just gently blow air into the jack, and if that doesn't work try a little more air, the air seemed to clean most of the dust and whatnot that had clogged it, i just had to give it some firm but gentle taps with my palm and and it works fine now. Releived, as i was just about to buy a second hand replacement
Have the same problem with my Mini.
Couldnt hear and be heard during calls, brought the phone to the service center,
they replaced the hardware yet in the end they couldnt figure out whats wrong.
Im using 1.12 right now do you think it would help if i upgrade or downgrade my ROM?
Need your inputs on this guys!
Thanks in advance.
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
lloydcody said:
When my TP's loudspeaker is activated or deactivated it makes a small speaker pop sound. Is this normal or do I have a faulty unit? It happens jsut before any sound is emitted from it, and then shortly after the sound has finished and it goes back silent. Seems its when the speaker receives power ready to emit sound, then again when it powers back off.
Coming from a Universal (MDA Pro) the sound quality on the TP is very poor in comparison but then it is like half the size so it's manageable. This popping sound is very annoying tho.,
I'm using the stock ROM that came with it. I'm on T-Mob UK (it's one of the Expansys ones).
Any ideas how I come test / overcome / put up with this?
Thanks,
LLOYDY
Click to expand...
Click to collapse
i got similar prob...sometimes u will hear static sound from the speaker..another encouter?
yup, i get this too.
sometimes when playing music through the loud speaker, the sound stops even though the music is still playing
you also get this?
m
This is my problem:
http://forum.xda-developers.com/showthread.php?t=427160
Am returning to Expansys for an exchange.
LLOYDY
My TP started behaving like this after 2 months of use. First I suspected a software problem, but after a hard reset it was the same, so smells like a hardware problem.. I think I'll contact the local HTC service and see what they have to say about it.
It's been 11 days since I left my TP to a local (authorized HTC) service center; they accepted it as a warranty covered problem and now it's waiting for a new motherboard. The thing that worries me, is that when my previous phone (TyTN; does HTC a have a little quality problem or am I just that unlucky?) underwent the same thing, it took a little over 7 weeks. Without a temporary replacement phone..
I am getting an Xperia X1 from work though, so I don't have to be without a decent phone even if the TP took a while longer.
This happened to me as well. After ROM upgrade my speaker have started to play "cracking sound" and "static noise" (sometimes gsm noise) just after playing something normal (like ring or nitification sound).
Has someone fixed this in other way than replacement? I have no warrant/guarantee any more
Same problem here!
I also have this annoying pop/click sound that recently developed after the very first long phone call I made with my HTC Touch Pro.
(for some reason, I can't link to my other post, so I'll copy the relevant info here).
Speaker (the speaker on the back, not the speaker that you put to your ear) emits a sharp click/pop prior to sound being emitted and a second or two of what is best described as "static" or interference (which is quiet-ish, but noticable if you're in a quiet location), then another sharp click/pop as the speaker effectively shuts itself off.
As well as this, the overall sound level seems quieter than normal (and my HTC TP was never the loudest device to statr with!)
This issue also occurred due to the same reason. I had made a phone call of approx. 45 minutes (the single longest call I'd made on my HTC Touch Pro), after this, the problem started.
I also got the weird battery issue, although the battery issue for me was that the HTC would be switched on and displaying a full charge, however, performing a soft-reset would show only a half-power charge when re-booted. I could then charge again until full, soft-reset again, and the same thing would happen.
Power drain seems about normal. I'm currently waiting for a complete discharge so I can fully recharge and hopefully "correct" the battery meter (I think the battery issue is simply a mis-configured meter reading) however it does seem related to the sound issue, which is far more worrying.
My HTC Touch Pro is bog-standard, everything stock and normal. Settings > Device Information > System shows the following:
Rom Version: 5.05.405.1 WWE
Rom Date: 01/22/09
Radio Version: 1.11.25.01
Protocol Version: 52.58.25.30U
Does anyone one know if this is genuinely a hardware problem that can only be fixed with repair/replacement, or is this an issue that can be solved with software or soft/hard resets etc?
Please help!
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Davka said:
I tried everything I can do software so I think it's a hardware problem. In a few days I'm getting another cellphone so I will send my Touch Pro to repair service. I'll let you know the result
Click to expand...
Click to collapse
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Same problem
I have a touch pro. And I have exactly the same "clicking" sound from my speaker when it gets activated and then a click after it's deactivated.
It's Click, play sound, Click.
I don't think it has to do with the hardware. I got it after flashing the newest NRG rom.
Gonna flash back to an older rom to test.
billybiro said:
Thanks for your reply, Davka.
I'm starting to think this is definitely a hardware issue. I have since tried multiple hard-resets (that didn't work) and since I was loosing my setting with the hard-reset, I thought "what the hell" and flashed TAEL-ROM and re-flashed the radio (same version). Neither had any effect on my loudspeaker (ie. it's still clicking and popping with interference before and after any sound as well as being annoyingly quieter), but I am loving TAEL-ROM, though!
Please keep us informed as to the outcome of your speaker problems! Thanks again!
Click to expand...
Click to collapse
I have the same problem . You have found a solution for this problem?
In my case it was probably a powering subsystem issue and HTC service found some fluid inside my phone, cease my guarranty and didn't fix it :/
Gday guys i just got my mobile yesterday, left it on charge for a few hours and woke up and started getting to used it.
Although i have noticed that playing mp3's, ringtones (and well anything using the external speaker. Ie the phone ringing when a incoming call is coming) are VERY VERY soft from the speaker, in audable unless you have the rear of the phone jammed into ur ear...and lets face it who carries there phone like that?
Strapped to there ear??
I think the speaker is faulty...
I purchased this phone from "3" on a plan, so i think i should go back to the store and get a new phone. I do not want this one repaired, as it should fall under the DOA factor i think.
But i would just like confirmation that this phone is indeed faulty.
Thank you.
Just did a Hard Reset, fixed the sound right up....very werid tho.
Oh well just put on Romeos v1.51
Has anyone found that their headphone adapter has stopped working for some reason?
Was working fine, and now seems that the phone no longer recognizes the adapter. Power passes through just fine - however, can't get audio out.
Please let me know if you have any suggestions? I don't have a spare adapter to test.
Thanks,
Chip
I'm afraid that is the test. Either use your headset on a different phone, or a different headset on your phone.
You should be able to test a headset at your local phone retailler (just tell them you want to check it works before you buy it)
I'm having the same problem, just not at your stage yet.
I have audio but it's obvious there are some connections that aren't quite lining up since I get mono out of both speakers now instead of stereo and moving the connector at all gives me the typical "short out" garble you hear when you've disrupted a short in an audio cable.
The only time anything is plugged into my phone is when it's laying flat on a desk (I even make sure the wire comes out straight with NO pressure on it at all). I've never forced the cable, had it in my pocket where it could have put pressure on the connection, or anything else that might have caused the problem...
I think it's just wear. I can still charge the phone just fine, it's just audio that is screwed up now. I'm just waiting for the day when I don't hear anything...
...and I'll probably never buy HTC again... since this happened with my Star Trek too.
Beeble said:
I'm afraid that is the test. Either use your headset on a different phone, or a different headset on your phone.
You should be able to test a headset at your local phone retailler (just tell them you want to check it works before you buy it)
Click to expand...
Click to collapse
So I went to the AT&T store - a headset worked fine.
I went out and bought a new headphone adapter - same thing, doesn't get recognized by the Phone, so still SOL.
Question - any idea of this could be software related? I had installed skype (uninstalled to see if this was the cause) and wondering if that did something to the headset settings.
Any value in reimaging with a new ROM to see if this fixes it before calling AT&T warranty?
Thanks,
chip
igolfchip said:
So I went to the AT&T store - a headset worked fine.
I went out and bought a new headphone adapter - same thing, doesn't get recognized by the Phone, so still SOL.
Question - any idea of this could be software related? I had installed skype (uninstalled to see if this was the cause) and wondering if that did something to the headset settings.
Any value in reimaging with a new ROM to see if this fixes it before calling AT&T warranty?
Thanks,
chip
Click to expand...
Click to collapse
If you have flashed cooked ROMs then you will have to flash back to stock for warranty reutrn anyway, so this could likely be your issue.
If you're on the stock ROM, then I would suspect hardware.
Bruce Inman said:
If you have flashed cooked ROMs then you will have to flash back to stock for warranty reutrn anyway, so this could likely be your issue.
If you're on the stock ROM, then I would suspect hardware.
Click to expand...
Click to collapse
Thanks Bruce - about to call AT&T warranty to get relief (within 1 year).
I've got the HTC Mozart which I've unlocked and upgraded to a Windows Phone 7.8 custom ROM by Dynamics.
Recently I've got a problem with the headphone jack. I've tried with multiple headphones, but I can't hear the right speaker if I don't push the cable. It's so flimsy that when I walk I have to hold the cord inside my phone or else I'll hear just the left channel. I really don't want to ruin my headphones' cable, so I stopped listening to music on my phone.
Now this is entirely a hardware problem and my phone's still under warranty. I'm wondering if I can return it to get repaired. And if I return it should I wipe the data and return the stock ROM? Do you think they'll even notice that the phone's been unlocked if I don't bother to wipe it (I don't live in the US and people's knowledge of Windows Phone over here is laughable)? The ROM's basically like the real deal, except for some extra goodies inside.
Anyone? Let me try to rephrase...
I've got a HTC Mozart with Windows Phone. I unlocked it and changed the phone's ROM to a custom updated version of the OS. My phone's under warranty.
Recently I've had a problem with my headphone jack. I have to shove the cable really tight or else I can't hear the right speaker. It's a hardware problem entirely. I want to return my phone to get repaired.
Should I wipe it clean and return the stock ROM or should I just give it back as it is? I doubt they'll even notice, as people here don't understand much about Windows Phone, but still...