Database Info

Tilt not working...sitting at Windows Mobile Screen

I did the Hard-SPL and followed the instructions to a T. The phone rebooted after the hards-spl and everything worked fine. I installed BlackBerry Connect to my device and it rebooted. Now it just sits at the windows mobile screen and won't proceed any farther. Anybody have an idea why? Or what I can do to get it working again? I did the HardSPL using windows XP and not vista.
When I enter the bootload this is what I get.
KAIS*0 MFG
SPL-1.0.OliPof
CPLD-8
Serial
Please help.

Anybody have any ideas?

Go to the wiki and look up how to flash from a microSD card, then flash a clean copy of whatever rom you had put on there so you can get a fresh start. Unless something is physically broken with the phone, that will save it. Saved me plenty of times.

Just had to do a hard reset. Fixed the problem. Loaded new HTC ROM everything is up and running.

How did you do the hard reset? I can't even get it to work. (hold right & left soft keys and press/release reset until some screen I never get)

rbryant said:
How did you do the hard reset? I can't even get it to work. (hold right & left soft keys and press/release reset until some screen I never get)
Click to expand...
Click to collapse
hold the left and right soft keys while pressing the reset button simutaneously for 5 seconds.

alltheway said:
Just had to do a hard reset. Fixed the problem. Loaded new HTC ROM everything is up and running.
Click to expand...
Click to collapse
congrats, glad u fixed it.
what new htc rom

Thanks! That worked! Now to reinstall BB Connect on the device not the SD card. . .

rbryant said:
How did you do the hard reset? I can't even get it to work. (hold right & left soft keys and press/release reset until some screen I never get)
Click to expand...
Click to collapse
continue holding the left/right soft key after you put the stylus to reset, and the extra screen will show up.

can i hard reset by doing the clear storage thing?

gula187 said:
can i hard reset by doing the clear storage thing?
Click to expand...
Click to collapse
no, u have to do the left & right soft keys and reset all at the same time for 5 secs. thats the only way i know of to do a hard reset.

P1Tater said:
no, u have to do the left & right soft keys and reset all at the same time for 5 secs. thats the only way i know of to do a hard reset.
Click to expand...
Click to collapse
i held the cam.+ power button and held the reset button and its doin the same thing it does when i soft reset it

all 3 actions must be at the same time and hold for 5 secs. if you get the short vibrate, just keep trying over and over. it wont hurt anything. at least it never did to mine.

Yep, you cannot install the BB connect software to the SD card & then reset. Your device will be looking for the BB connect software before the device SD card has booted & come online.
HOWEVER,
with SK Tools you can go into the startup folder & reorder the start up files. If you move BB Connect down to the end of the start up sequence it might work. Well, it did for me. Ylu have to go in after installing though, & before the reset & change the start up sequence down so that it's the last item to auto start.
You will have this type of problem with any program you install to the SD card where the program has a higher priority auto start because as I said before, you have an item trying to boot before it's operating files are available. Therefore, you stop the whole boot sequence because it can't move on to the next start up item without finding the start item it's looking for.
AS for the Hard reset. I find the easiest way to do this is:
1. Soft Reset.
2. while the device is soft resetting depress both soft keys.
3. When you get to the first boot screen depress the soft reset key & hold while simultaneously holding the soft keys.
4. follow the instructions on the screen, i.e. push send (green phone button) to restore, etc...
Works every time for me.

P1Tater said:
all 3 actions must be at the same time and hold for 5 secs. if you get the short vibrate, just keep trying over and over. it wont hurt anything. at least it never did to mine.
Click to expand...
Click to collapse
This is not random!
When I press:
RightSoft + LeftSoft it always works.
LeftSoft + RightSoft it never works.
Sequence is important. Not sure if it is left or right first though.
If other can confirm, could someone put it in the wiki, please. I've pulled a lot of hair over this topic.

gula187 said:
i held the cam.+ power button and held the reset button and its doin the same thing it does when i soft reset it
Click to expand...
Click to collapse
that is to enter BootLoader NOT to start a Hard reset. when holding the power AND the camera button then resetting using the stlyus you should see the tri-color screen listing your SPL, Kaiser model, and one more thing i forget right now
EDIT - Make sure you are not pressing the ok button while going into BootLoader as the way the buttons are laied out its easy to press the ok by mistake.

No Sound polaris xda orbit 2

ok..recently aquired this phone...
I've discovered that there is no sound from the speaker at all, no mp3 alarm ringtones .... I've used the slider on the side with no luck, and also tried changing the profile, volume control ect...no luck
Does anybody fancy talking me through any possible fixes for this...
Somebody suggested a hard reset?.... Any suggestions on doing this?...
Is this likely to be a software / registry change to fix this, or is it likely to be a case of sending it back for repair?... I'm sure its under warranty... but if its not, any suggestions on where I could take / send for repair?.... I'm in the Beckenham, bromley, south London region....
I have a basic understanding of pc's, but am not confident of doing registry changes without step - by - step instructions....
Anybody fancy a challenge?.... Thanx in advance...
PS.. just curious...any reason why this forum site is very simular layout to AV Forum site?....

Bump......

Try a Hard Reset first :
festermania said:
To perform a hard reset :
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons, and at the same time, use the stylus to press the RESET button at the bottom of your device.
Release the RESET button, but continue pressing the GPS/MESSAGING and INTERNET EXPLORER buttons until you see this message on the screen:
"Release the buttons, and then press SEND on your device to perform the hard reset, or press any other button to cancel the reset."
To see bootloader page :
Hold power button + Camera button and push reset button with stylus wait 3 seconds and then release the reset button but keep pressing the power button + camera button u will be then in bootloader page
Click to expand...
Click to collapse

...did you go to Start Menu->Settings->Personal Tab->Sounds & Notifications to make sure that you've Enabled Sounds for Programs? a Hard-Reset certainly seems to be the option of choice here if nothing else is working. you can perform the Hard-Reset by selecting Start Menu->Settings->System Tab->Clear Storage and then follow the prompts to complete the process.

Nope...hard reset didnt work...just to say... I can hear through the earpeice when speaking in a phone conversation...just no other sound at all... even tried the option for beeps or clicks when using the keypad and still no sound... Also...that bootloader option...It just takes me to a screen with 4 different coloured stripes and some writing..I'll try it again and post what it says, but basicly it just freezes, then I have to do a soft reset to get the phone back on....

Bumpity bump....

m3uch4 said:
Press and hold the GPS/MESSAGING and INTERNET EXPLORER buttons
Click to expand...
Click to collapse
Please remember that the Orbit II does NOT have these buttons!

Update...
I've done another hard reset using this method....
1) Get your stylus and place it in the hole next to the USB port, BUT DONT PUSH! Just get it ready but dont actually push the button inside the hole.
2)Place your fingers on the Windows and OK buttons
3)Press and hold the buttons, dont let go.
4)Stright away push the stylus into the hole and press the button inside. You can let go of the stylus once the button inside has been pushed
5)Keep holding onto the Windows and OK buttons
6)After 5 seconds let go of the Windows and OK buttons
7)If asked to press SEND, just press the green pickup call button.
....
And still no sound!....
Any ideas?

Yes that's the correct procedure, strange about that sound though.
What ROMs it running?

Any clue about what it might be?....

hang on I'll find out........

ROM Version. 1.25.206.3 WWE

Is that the latest Rom..Would it be worth updating if there is a newer version?....

Is that an official ROM or cooked?

I think its official...

you could have a hardware problem...i would have sent it back for a replacement 3-4 days ago!

I cant, bought it second hand. Will take it back for refund if I cant get it fixed...just thought it might be a common problem with a easy fix!...

i believe you've tried most options without any success. the only other options are to open it up and see if maybe the speaker has been dislodged. not sure how easy that would be. good luck!

OK.... thanx anyway!... Damned tiny little screws inside...cant get to the speaker... Ok...off to the shop it goes!

No sound
I had this problem on another HTC device 'the Kaiser' and was informed some specific Roms are not compatible with the radio on the device ( does your device have the original Rom? ) Flashing a new may have caused this problem.

No screen?

Hi all,
Perhpas this has been answered before, but I couldn´t find any related thread.
My Rapahel is turned on but can´t see anything on the screen! is totally black.
I know it´s turned on because I can up or down the volume key and I hear the sound and feel the vibrate.
Yesterday was ok, nothing new installed but today I just pressed the power button and nothing!!
This happened me before on Universal, problem was that in some way the phone change itself the brightness to cero.
If I conect to wall charger nothing happens also, not any sign that device is charging.
But still can see something. Now on my Rapahel I cant see anything?
Any help would be much than apreciated please!!
Thanks,

I would
1 softreset
2 hardreset
3 rma

Rudegar said:
I would
1 softreset
2 hardreset
3 rma
Click to expand...
Click to collapse
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!

Hey masters!
A light would be great here!
Sorry to insist!

orb3000 said:
thnaks,
soft reset done: nothing
hard reset done: nothing
sorry, what is rma?
Any other advice?
help please!
Click to expand...
Click to collapse
Not a master, but still try to help:
What happend during the soft or hardreset, is the screen showing during the booting ?
How did u do the hardreset, by holding keys ?
After the hardreset u have to get the screen aligned how did u get after that point ?

Help!
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!

orb3000 said:
Ok this is what I did:
When sof reset not any screen was appearing during the process.
Yes tryed the hard reset presing volume down the center button and the hole behind the charging usb and nothing happened
Snince then I can just hear the sound but nothing on the screen at all
Thanks for any advice!
Click to expand...
Click to collapse
Hard Reset the device:
This will wipe all the storage (not the sd card) and your device will be reset to default settings.
Hard reset (option 1)
1. Pull out the stylus.
2. With the device turned on, press and hold the VOLUME DOWN and CENTER buttons, then press the RESET button with the stylus tip.
3. Continue pressing the RESET, VOLUME DOWN and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
Hard reset (option 2)
You can also use Clear Storage to reset your device back to factory default settings.
1. On the ?TouchFlo3D Home screen, slide to the Settings tab and then tap All Settings or goto Start and press Settings.
2. On the System tab, tap Clear Storage.
3. Enter “1234” and then tap Yes.
Hard reset (option 3)
1. Pull out the stylus.
2. Turn device OFF.
3. While pressing the CENTER button, turn the phone on with the POWER button.
4. Continue pressing the CENTER button until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel.
This works on at least some Verizon CDMA phones on which option 1 will not work.
Hard reset (option 4)
1. Pull out the stylus.
2. With the device turned off, press and hold the VOLUME DOWN and CENTER buttons, then press and hold the POWER button.
3. Continue pressing the POWER, VOLUME DOWN, and CENTER buttons until you see this message on the screen:
This operation will delete all your personal data, and reset all settings to manufacturer default. Press ?VolUp to restore manufacturer default, or press other keys to cancel. (works with Alltel touch pro)
Click to expand...
Click to collapse
Ok this is out of the wiki, u see that all methods let u press the vol up button to really start the hard reset than. So on either method do the key presses, wait a while and then press the vol up to start the process.
Its a little try and error because u are not seeing the the actual message to press the vol up. but mybe thats worth to try until u get the point. I think option 3 is a good and easy one.
hopefully the hardreset works, maybe u can try to take a torch or bright sun light to get the display information, if the display itself is not broke u should see a slight shadow of what is written on the display. I had that problem with my wifes phone once and the information was the but its not a reflective display so it was very faint to see.

Finally tho, if all that fails:
RMA = Return merchandise authorization
It means a warrenty return.
It sounds to me like the lcd has croaked. If you dont have suitable warrenty / insurance i'd suggest ebay! i've just found a screen & digitiser for less than £25 (thats for a Raph 100, i honestly dont know if parts are the same on different raph models but i suspect they are)
Good luck!

Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance

orb3000 said:
Thanks a lot guys but nothing worked
I cant do any hard reset option but sound stills hearing perfect
I can understand why one day was perfect and next no screen!!
Can anyone confirm that the LCD Display+Touch Screen For HTC Touch Pro T7272 form the last link will work on my At&t version?
Any other advice?
Thanks in advance
Click to expand...
Click to collapse
Sorry to hear that nothing worked.
Not shure but if the phone fails to hard reset it is not only the screen that is broken ! Take this into account, do u still have warranty, maybe it is better so exchange the whole phone.

Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!

orb3000 said:
Well that is the problem
I live in other country so warranty is not valid here, and there is not a single place where I can take it to repair here
Very strange as one day was perfect ant the next day no screen!!
I took the battery out and then place it again, all works normal, it starts (vibrations feels) then nothing!, I know its turned on because I can move volume up or down and I hear the sound and vibration, if open the keyboard not any light turns on on it.
I´ll wait patient till some member can recomend more options in order to make it work again.
I´m so frustrated...
Thanks anyway for your kind help!
Click to expand...
Click to collapse
Dont give up, hope that I not get on ur nerves. But still I think a hard reset must be possible.
When u turn ur device of how do you do that ? When u turn it OFF with the power button you have to answer a question on the screen, u do not see the question but is the touchscreen working or how do you know where the YES/NO field is ??
So another way is take the batt out, and when u insert the batt than turn it on with one of the mentioned hardreset procedures.
There is than a question also but this is answered with the Volume UP button.
Maybe u need a second person for helping with the buttons,
The hardreset must be possible somehow, it cant be a broken touchpro

OK I tried with my phone and procedure 1.
VOL DOWN and CENTER with Phone ON
Then Push RESET with the Stylus and hold all three until:
After 5 seconds the Bootscreen showed, after that the message to press VOL UP for Restore.
You do not see the boot screen but just wait the time

You are so kind my friend!
I have tested all the hard reset options but none seems to work
Aparently I can´t do a hard reset
as every time I follow any process and wait 5 sec, then press vol up and it seems that nothing has happened, not even a soft reset!
Pressed center button and vol down, then press the rest button located behind the usb port (the one with a symbol for headphones....)
But nothing happens.
I´lll upload a small video with me doing the process, hope it helps in anyway

Here the link of the video I took with my problem
https://www.yousendit.com/download/ZW9DQ3QxeWFEbUx2Wmc9PQ
Hope this helps in any clue to solve my mysterious problem
Thanks a lot!!

Ok will wait for the video.
Inbetween another option, did u try to flash the ROM.
Can u get a rom to download from ur provider, to do so ?
After the flash the device more or less does a hardreset.
Update:
saw the video, it seems that the phone is not reacting to the center or the reset button. Because when u push reset, even if it is not in hardreset mode, it should do a soft reset right away.
But ur phone is straight reacting to the Vol keys, very strange.
Is the mentioned ROM update an option ??
What is the reaction when u hock the phone to the pc, is active sync working ?
Do you see the internal memory of the phone ?
Remove the SIM and any memory card, maybe they are causing trouble ?

Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,

orb3000 said:
Exactly, Raphael is not reacting to a hard reset and dont know why?
I´ll keep trying all methods.
Yes, I´ll try to reflash to the original AT&T ROM for Fuze tomorrow as today I am not close to a computer.
If you have any link for that mentioned ROM would be great, if not no problem I´ll find it.
Once again thanks a lot and I´ll keep looking this thread in case someone else have another recommendation
Cheers,
Click to expand...
Click to collapse
Here ya go:
http://wiki.xda-developers.com/index.php?pagename=HTC_Raphael_WM6.1_ROMs
Take the one matching ur cell phone. Check the thread links for more Info.

Thanks, downloading
Tomorrow I´ll try to reflash and post results later
Cheers,
(Anyone? another idea?)
UPDTATE: I conected raphael to my computer and using pocket controller I can see that all is working ok inside but nothing on the screen, or keyboard lights.
I´ll try to hard reset now...
Hope this can help in order to solve my problem
Thanks
Attached the picture
UPDATE 2: I performed the wipe data from the device, this must be exactly as a hard reset I pressume, and nothing....
So now is there anything I can check to see if there is something loose in the connection from device to screen?
Any recommendations on how to do this?
signal from device working perfect simply does not come to screen or even to turn on light on keyboard
Any help is GREATLY apreciated!!!

What rom did you have? I had a similar problem and just had to rma it.

Noob in dire need of quick help :)

Hey guys!
I just finished flashing the Energy (SENSE 2.1/Titanium build 21898) rom using mskip's guide and got to this step:
5. Once phone finishes flashing and gets to the screen where it configures the stylus, HARD RESET
(hold the VOLUME DOWN and ENTER (center) Buttons, press the RESET button with the stylus tip, then release the RESET button but continue to hold the VOLUME DOWN and ENTER buttons until the reset screen appears)
>> I am currently on the align screen. Trying to do a HARD RESET on my HTC fuze isn't working at this point... and i've went far lengths to make sure i'm sequencing my presses correctly.
What should I do? Continue and align? or take out the battery (can't shut down any other way) and try turning on the phone using the HARD RESET?
mskip's guide: http://forum.xda-developers.com/showthread.php?t=448008
tyty

Moved as not ROM Development.

ok pal. just to let you know they are super strict on the the forums here! lol
but hard reseting is not even necessary.. some people say it increases performance blah blah blah. i see no diffrence. so continue calibrating the scrren and enjoy the coolest rom for tp ever! nrg! yaya

You need to hold down both vol-down and the dpad button and while holding them down do a soft reset with the slylus. Don't release the first two buttons until the tri-color screen appears. Definitely do the HR.

Blackleopord187 said:
ok pal. just to let you know they are super strict on the the forums here! lol
Click to expand...
Click to collapse
lol super strict it's called keeping a forum clean
OP,
Follow Farmer Ted's advice a HR should be performed as when you flash a ROM it isn't always written correctly to nand and you will notice half the people posting questions in ROM threads after a flash a HR sorts it, i notice this a lot since cook same as Farmer Ted

help needed major problem!

guys, after installing a cab to tweek my hd2 I've screwed the phone up! the
today page is all messed up and some of my soft keys don't work! what I need to do is either uninstall the cab or do a hard reset but I can't use the bottom right soft key in the settings tab to access all files?!
is there any way to reset the phone manuallyor get to uninstall progs via file explorer? basically I'm screwed and I need to hard reset but can't get to it!!!
thanks guys

http://www.mobilejaw.com/articles/2010/02/how-to-hard-reset-the-htc-hd2/
http://www.youtube.com/watch?v=Wq64BzDLTvU
I hope can i be help you....

To perform a HTC HD2 Leo hard reset with buttons
1. With the phone turned off, press and hold the VOLUME UP and VOLUME DOWN buttons, then press the END/POWER button shortly and release it. You will then see this message on the screen.
2. Release the VOLUME UP and VOLUME DOWN buttons.
3. Press the VOLUME UP button to perform the hard reset, or press any other button to cancel the reset.
Here's more info on this
http://www.hardreset.eu/htc_hd2_leo_hard_reset_soft_reset_en.html

Thanks very much chaps all back to defaults now

Remember if your phone wont respond but you can get an active sync connection to work, you can uninstall cabs from there.

bobbyball said:
Remember if your phone wont respond but you can get an active sync connection to work, you can uninstall cabs from there.
Click to expand...
Click to collapse
One to remember thanks mate, i've relatively new to all this but learning a lot off here and its good to know there's a back up if it all goes badly wrong!!