AT&T Fuze stuck in endless reboot loop - Touch Pro, Fuze General

Well after searching and not finding anyone with the same problem I am having I decided to share. Last night after changing the battery in my Fuze the device got stuck in a power cycle loop. Startup splash screen for about 30 seconds and then reboot. I thought maybe SD card (throwback to the old days when SDHC could screw up the device), no luck. I read a thread where a dead battery was causing a similar behavior so I tested the battery and it was full (also tried two other batteries just in case), again no dice. Tried hard reset, and the device let me perform the hard reset fine but when it completed and I "Press Vol Up to boot" the cycle started again. At this point, my ideas were exhausted. I put the phone in BL mode and flashed stock ROM and SPL so I can return it. My only thought is that the power button on top of the device is stuck somehow and that is causing the phone to turn off and on constantly.
Anyway, AT&T customer (lack of) service can't get me refurb replacement for 2 days (and they are charging me the shipping on that). What a PITA!
Sorry to be so long winded. Anyone got any ideas on what might have happened so I can avoid it with the replacement? I was using Energy 2.0 v3/15/09 at the time of problem although I'm pretty sure the ROM had nothing to do with problem (it had been stable and fast for 3 weeks before the problem occurred).
Thanks

http://forum.xda-developers.com/showthread.php?t=501470
That came up when I did a raphael search for Boot Loop .... looks like a similar issue.

Related

HTC Fuze reboot loops

Haven't found any good solid information on my problem so hopefully someone who has some advice can assist and others in my situation won't have trouble finding help.
My HTC Fuze was working fine with a decent charge and I went out and didn't use it again until the next morning. I woke up and it was completely dead. Wouldn't turn on or do anything even after battery pulled. I left the battery out and waited overnight; then charged it up.
It now turned on and got to the home screen (sweet...) except that it immediately rebooted and continued this loop of getting to the home screen and then rebooting.
I'm now in this cycle loop where it just keeps going... so I figured hard reset time, except that holding the bottom volume and enter and hitting the soft reset button, nothing happens at all. So I'm asking now what can I do. I've opened the phone to manually press in the soft reset while trying the hard reset and its still not working.
HTC reboot loops are common and there's tons of information on them, however, I haven't found a solution to this problem. Maybe there is no solution? :-/
I'm using one of the NATF series 5 roms on the device and its been fine for over a year.
Any help is greatly appreciated.
Edit: I was able to hard reset now the damn thing is reboot cycling the "preparing phone for first use" screen. Looks like the phone gets 30 seconds and then just kills itself. This is driving me insane

[Q] Screen not responding to touch

Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.
had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..
Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.
ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?
Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Click to expand...
Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.
Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App
I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.
I hope its a software issue....
Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.
Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.
Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.
Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.
same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)
my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.
Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Click to expand...
Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot
Can you guys try using ADW launcher and see if things improve?
I think it did for me.

[Q] Stuck on HTC boot logo

Help guys, I just randomly restarted my TITAN to brag about my startup speed (she has a GS2), luckily she went in to get some water. I had updated it with the most recent HTC update two days ago, no problems there. Was developer unlocked without any hacking. I've tried re-rebooting it. It's not booting to recovery with the camera button down too. Theres an option to factory reset if I hold down the volume buttons on boot, but I really want that to be my last option, if it even works at all. Please tell me theres something I can do about this ... my heart is breaking!
try pulling the battery out and then restarting?
Moved to Q&A
Eh ... I did that, heck, i've even let the battery run out too. Plugged to my computer and it shows the charging icon. After a bit, it reboots (expectedly) and gets stuck at th logo all over again. I'm at my wits end. I really don't want to reset it; whether its all my precious data thats preventing me from doing it - or the fact that if it still doesn't work afterwards i'm totally screwed, I don't know.
//Sorry for posting in the wrong forum
Phew. So after about 6 hours of random button holding, battery pulling and facepalming, I decided to factory reset the phone. Funny thing is, as I rebooted and held the volume buttons, the download mode screen popped up! Luckily, since I had just updated the phone about two days ago, not only do I have a restore point, but its a recent one too! So glad.
Now the question, was it the update that caused this problem? I noticed that the OS version remained at 7720 after the update, didn't know what the BL/radio version were previously. Any TITAN owners care to chime in?
I had this exact problem with my Titan just a few weeks ago. I didn't have a restore point unfortunately. But had to go through the whole reset process

battery voltage low

Hi:
I have a HTC sensation 4G. I really like the phone. However, about 3-4 months ago, my phone suddenly switched off. When I restarted my phone, it got stuck on the HTC logo and wouldn't go further and switch off. It would start again, show the white screen with the HTC logo and switch on again. It wouldn't go any further and kept doing so in a loop. I thought there could be 2 possible reasons for the same: 1.) software issue or 2.) Hardware issue. I was pretty sure it was not a software issue as I had not made any changes in the software. I took it to a HTC repair center. The repair charges they were asking were freakingly high (300$!!). I didn't get it repaired from them. However, they gave me the exact reason of the problem. They said that it was a hardware issue and often happens with the phones when battery of the phone is removed while the phone is running. If this is done multiple times, such an issue can arise. I had done it multiple times before the phone had stopped working. I then got the phone repaired from another shop paying a third of the price. He didn't give any guarantee if the phone works. But the phone started working after the repair.
Very recently though, I was using my camera and as soon as the flash came on, the flash light got stuck. The phone was, however, working. But I couldn't get the flash to switch off. So I thought of restarting my phone. The phone switched off and when it turned on, it had the same problem. It is stuck in a loop on the HTC logo screen. I think this could be a software problem. What can i do to repair it?
Another thing I want to mention is that I am unable to go even in the recovery. When I try to go in to the recovery, it switches off and shows the HTC screen again. On one occasion when I tried to go into recovery from the boot screen, it showed a message that the battery voltage is low, please change the battery immediately. So i thought it is a battery problem and I looked up on the internet to find a solution. Somewhere I read that sometimes the gold plated contact points on the battery get scratched and corrosion happens. One solution was to clean the corrosion and try again. I did but didn't work. Also, when I try to charge the phone (because the battery voltage is low), even if the phone is switched off, its starts up again automatically without pressing the power button. Then it keeps going in the loop.
I don't know what the problem exactly is. Do i need to change the battery? I am running official HTC ICS ROM. Please help me with a solution.
It will be of great help. Thank you!!
Android lover

Poco X3 NFC - Can't access bootloader, fastboot or system (bootloop)

Hi. My close friend has this issue. I'm posting this because she can't figure it out by herself. A month ago, her phone downloaded an update and she installed it. Since then, the phone has restarted by itself without any reason, just random restarts and the frequency of restarts was more frequent with each day. Fast forward to this day and the phone is constantly turning up and shows the POCO logo and restarts by itself. This loop is not ending until the battery is completely dead. When trying to access fastboot or recovery mode, she can get there but only for few seconds (until the device restarts again) which is not enough time to make any changes / factory reset. She did not accessed developer tools in system, so the bootloader is still locked. Holding down power button does nothing. ONE SINGLE UPDATE screwed up whole phone. Can't do ****. There's no SD card or SIM card in the slot. Is there any "hack" to stop the phone from restarting itself? Note when the battery is completely empty and she plugs the charger, the whole nightmare starts again. I'm lost. Did you guys have any ideas what to do? Or is the repair centre only solution? (She cracked glass of the display, i'm not sure if that voids warranty. [it's not glass COVER, it's the glass which is part of the display])
Is this device unlocked? If not, then RMA.
If it is, my best guess is to get the device into recovery (or fastboot?) and immediately connect to PC.
If it holds, leave it there as it will charge, although at much slower rate.
When charged, use TWRP to try to reboot to system.
If it doesn't work, then factory reset.
Sadly, i can not get to recovery because in about 2 seconds the device will reboot. There's literally no time to make any changes - factory reset. Also the device is not unlocked. I hope RMA accept the phone even though it has cracked screen . Thanks for response anyway
Then RMA it is. If you're in EU they'll have to take it, even with the cracked screen.
But does the reboot happen even when connected to PC? Two seconds is enough to plug it in if you're fast...
Yeah, we tried every possible idea we can think of. Pressing the toggle button from different angles with different intensity to make sure it isn't stuck inside, covering up the proximity sensor (yeah makes no sense but even that we tried, lol). Tried with connected to PC as with classical charging brick. No change. Back in those days where smartphones doesn't have unibody construction and you were able to take down the back cover and remove battery it was way simple. Nowadays it's not possible to stop the phone from booting itself until battery is completely empty. My friend says the problem started about month ago, when the phone annouced that there is an update available so she downloaded it and installed it. Before that, there was no problem with the phone whatsoever. Maybe it's caused by some kind of virus but IDK which apps she was using. She didn't have rooted phone not unlocked bootloader in developer tools. Also i googled that it may be caused by "Airtel Thanks" app which she didn't have installed aswell. I will keep this thread updated as what happend to the phone cause i'm also interested what went wrong and to help future users who will struggle with this problem a solution. Thank you.
CaptainFedora, did you solve the problem? I have the same issue...
Yeah, actually. Sorry for not posting the answer although it was definitely her fault. It was the power button being pressed down (which made continuous bootloop). But the button was somehow pressed deep into the phone's body. So complete dissasembly was needed.
Btw. my friend lives in other country so we discussed this problem over internet. If i could have the phone physically with me i would definitely know what was the problem.
Hi.
Yesterday I had the same problem, the device kept restarting every 10 seconds, it didn't even come to any screen besides the first one with the POCO logo in yellow.
Things I tried that did NOT work:
restart
hard restart
fastboot (it did enter the fastboot mode, but only showing the picture of the 2 robots and after 10 seconds restarting again to the POCO logo image)
plug it to power
plug it to computer
After 3 hours of continuous restarting and trying anything I could find in the internet and I could imagine of (except extracting the battery because it seemed complicated and difficult to revert), I tried randomly something that miraculously worked...don't ask me why.
pressing the power button shortly and quickly around 30 times (it might have worked after 10 or 20, but I just kept doing it a little longer
Afterwards it just started as if nothing had happened...doesn't make any sense, but I just wanted to tell you in case you are in a similar situation and desperate to not lose all the images and videos as I was yesterday.

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