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Well after searching and not finding anyone with the same problem I am having I decided to share. Last night after changing the battery in my Fuze the device got stuck in a power cycle loop. Startup splash screen for about 30 seconds and then reboot. I thought maybe SD card (throwback to the old days when SDHC could screw up the device), no luck. I read a thread where a dead battery was causing a similar behavior so I tested the battery and it was full (also tried two other batteries just in case), again no dice. Tried hard reset, and the device let me perform the hard reset fine but when it completed and I "Press Vol Up to boot" the cycle started again. At this point, my ideas were exhausted. I put the phone in BL mode and flashed stock ROM and SPL so I can return it. My only thought is that the power button on top of the device is stuck somehow and that is causing the phone to turn off and on constantly.
Anyway, AT&T customer (lack of) service can't get me refurb replacement for 2 days (and they are charging me the shipping on that). What a PITA!
Sorry to be so long winded. Anyone got any ideas on what might have happened so I can avoid it with the replacement? I was using Energy 2.0 v3/15/09 at the time of problem although I'm pretty sure the ROM had nothing to do with problem (it had been stable and fast for 3 weeks before the problem occurred).
Thanks
http://forum.xda-developers.com/showthread.php?t=501470
That came up when I did a raphael search for Boot Loop .... looks like a similar issue.
Hi everyone, just got the tablet today and set it up at work, played with it for bit and everthing was working fine.
Got home about 2 hours ago and now when I wake it from Sleep, the touch screen is not responding at all. Have tried everything, power is 98%, plugged into a PC, did the hard reboot, even wiping the data to start setup again. But all to no avail.
The screen isn't responding at all. Its very frustrating as I want to play with it some more!!!
Hope someone has experienced this and can help.
had the same issue once...i turned it off and left it for about 5min...turned it on and the screen works again...
this hasn't occured since then..probably just a system glitch..
Happened to me once, reset the device and it worked. Now it happened again and its been unusable for a day. If it doesn't work tonight, the $hit is going to hit the fan...
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
Have you guys contacted ASUS support? They will probably have you RMA it. How long did you guys have it before this happened? Now I'm worried that mine will do the same thing.
ASUS support did want to RMA my TF that was having this problem. However, after leaving it off for a couple hours, I went to turn it on to wipe out all my account settings and the touchscreen started working again.
I have no explanation for why it started working though. The last thing I did before it was magically fixed was go through the normal shutdown procedure by answering the 'do you want to shut down' using the dock's mouse instead of just holding down the power button. Maybe that made a difference?
Blue_Man said:
Are you stuck at the lock screen immediately after booting because the unlock function doesn't respond to touch? If so, I'm having the same situation. I really hope that waiting a few minutes does the trick...
Edit: even did a full wipe and the thing is still unresponsive. I assume this is a very bad sign. FML.
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Click to collapse
This is what happened to me. Stuck at the lock screen, no touch at all. After 4 days of waiting for Asus to reply to my email and several disconnected phone calls, I have returned it to newegg. Since this item is still out of stock I expect to receive a full refund. Which is fine by me. June 8th, here I come.
Same thing happened to me, just returned it to fry's and was able to avoid the restocking fee. Going to get the galaxy tab come june 8th now instead.
Sent from my Xoom using XDA Premium App
I have weird little quirky things like this happen from time to time with my TF, such as having to hit the power button or lock button twice before it works. I think it might be more of a software issue than anything to be honest. Hoping that future updates will correct all of these issues.
I hope its a software issue....
Found a solution that worked for me. I booted into recovery mode by holding vol down and power. then I selected vol up to enter recovery. Then the exclamation point came up with the android robot. I left it like that for a few minutes then held down the power until it resarted.
It booted up like normal, no data lost. I then restarted for good measure. Came right back up like normal, touch screen and all.
Thanks jdmnash. I followed your instructions and it worked like a breeze. Should make this part of a sticky help thread.
Found a solution
Update: Tried every fix I could identify on the forums as I was also draining the battery as suggested on several forums. After 4 days waiting for the battery to drain, I was able to restart the TF and get active responses to the touchscreen. Unfortunately I had performed a reset and wipe earlier so I am having to reload everything. I am happy to have a functioning TF again, but have serious concerns about this failure and this awkward repair method. Additionally, I have still not had a response from ASUS support from 5 days ago.
Mine is constantly doing this. Randomly.
Its as if the daemon for screen touch detection crashes. The rest of the unit is fine but that stops and the only fix is a power button off, then on.
Something is not right here. Its vanilla out of the box, no extra software just the 13 FW update.
Will 3.1 fix this? Hopefully, as it stands, this will have to be returned. It is not fit for purpose, constantly failing.
same problem
Just picked up mine. Out of the box at a cafe it worked just fine. Brought it home and same problem as everyone else in this thread. Have tried all of the suggestions in this thread (except waiting for the battery to die). Even installed the 3.1 update via SD. Still no joy. Guess I'll try a few more things before returning it. My guess is a problem in the supply chain with the capacitors that detect screen touch. Doubt that it can be solved solely through a software update (or if it can it definitely didn't make it into 3.1)
my touch screen stopped working a week ago while i was at school. and i got really pissed and just kept on rebooting it and after like 5 or 6 reboots it started working. Havent had same problem since.
Hmm... thanks for suggestion. Tried booting it about 5 times but still borked. Draining the battery now as my last attempt before taking it back.
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
Unstable touchscreen
obi-nine said:
Update: I ran the battery down to zero. Charged it up for 30 mins and now it works again. Hope I don't have to repeat that very often.
BTW, the fastest way I could find to run down the battery was to power on while holding down the volume down button. Then just leave it sitting in that state until it reboots itself and then repeat.
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Click to collapse
Hi , After the battery is zero and then 30 minutes charging, in order to make it work , did you discharge it right after 30 minutes or still you keep it charging ?
I got same problem with my TF which is really a disappointment.. I tried to factory reset, reboot ... but still can't make it work. I have to try this trick by draining the battery to zero. Hopefully, I get advise from all of you for this problem ?
Thanks a lot
Can you guys try using ADW launcher and see if things improve?
I think it did for me.
Help guys, I just randomly restarted my TITAN to brag about my startup speed (she has a GS2), luckily she went in to get some water. I had updated it with the most recent HTC update two days ago, no problems there. Was developer unlocked without any hacking. I've tried re-rebooting it. It's not booting to recovery with the camera button down too. Theres an option to factory reset if I hold down the volume buttons on boot, but I really want that to be my last option, if it even works at all. Please tell me theres something I can do about this ... my heart is breaking!
try pulling the battery out and then restarting?
Moved to Q&A
Eh ... I did that, heck, i've even let the battery run out too. Plugged to my computer and it shows the charging icon. After a bit, it reboots (expectedly) and gets stuck at th logo all over again. I'm at my wits end. I really don't want to reset it; whether its all my precious data thats preventing me from doing it - or the fact that if it still doesn't work afterwards i'm totally screwed, I don't know.
//Sorry for posting in the wrong forum
Phew. So after about 6 hours of random button holding, battery pulling and facepalming, I decided to factory reset the phone. Funny thing is, as I rebooted and held the volume buttons, the download mode screen popped up! Luckily, since I had just updated the phone about two days ago, not only do I have a restore point, but its a recent one too! So glad.
Now the question, was it the update that caused this problem? I noticed that the OS version remained at 7720 after the update, didn't know what the BL/radio version were previously. Any TITAN owners care to chime in?
I had this exact problem with my Titan just a few weeks ago. I didn't have a restore point unfortunately. But had to go through the whole reset process
Hello.
I have searched the forums about my issue, and although there are a lot of threads about phones rebooting, there was none about such exact problem as I am experiencing. I apologize if I missed a thread which tackled this problem.
Symptoms:
1. my galaxy S 4G reboots about every 3 seconds: it only gets to the very first "Samsung Galaxy S 4G T-mobile" logo, and reboot
2. it is possible to access boot menu (volume up+down), but only for a split second, and phone reboots again
3. rebooting starts as soon as in put battery in, no need to even press the power button
All that started by itself yesterday. I thought it was a mechanical fault with power switch, I opened the phone, unscrewed covers, cleaned everything, but found no mechanical issue. I switched batteries, tried starting the phone of plugged-in charger, on usb cable, took out sd card, sim card, put a different sim card in... and nothing helped.
Phone runs on Gingerbread 2.3, stock by T-mobile, never had any other roms on it. Device is rooted.
If anyone has an idea how to approach this issue, please let me know. Or reply with a link to somewhere I can read more. I was not able to find much on this...
Thank you!
Malarz
The phone sometimes does a reboot loop if u take the battery out of the phone without turning the power off. Just keep trying to turn it on, and eventually it would reboot properly. Take the battery out of the phone for a few minutes, put it back and try to turn it on again. Do this a few times to see if it boot back properly.
Hit the thanks button if it helps. It's my motivator to be more helpful.
gizmoscoop said:
The phone sometimes does a reboot loop if u take the battery out of the phone without turning the power off. Just keep trying to turn it on, and eventually it would reboot properly. Take the battery out of the phone for a few minutes, put it back and try to turn it on again. Do this a few times to see if it boot back properly.
Hit the thanks button if it helps. It's my motivator to be more helpful.
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Click to collapse
Thank you for a prompt reply!
I did take out battery for a long time, well over one hour, and took out sim card and sd card as well. Unfortunately reboot loop started immediately when I placed battery back in the phone. That's what made me think it was a mechanical issue with power button.
I will try keeping battery out a few times again today.
One other thing: the phone had been in hot and humid environment for about 30 minutes before this happened. Not the first time for this phone to experience high humidity, though. However, I did not find any moisture inside the unit.
Malarz
I had this happened to my phone. Just wait it out and keep trying to reboot, it will come around. Take the battery out and put it back on. Keep on repeating this step.
Also, when the phone is on, try to hold the volume - + and power button at the same time to see if u can get into boot mode.
Also u can use hair blow dryer to blow dry area around the power button.
Hit the thanks button if it helps. It's my motivator to be more helpful.
Or, batt is dead...
You have a stuck power button. Take apart the phone and clean the power bottom with compressed air. Then rapidly push the button in and out for a while.
Resolution:
I took the phone apart, and checked the power button (which had been my first guess), and was seemingly all right.
The battery was also not the issue, as I tried 3 different batteries.
Having no other choice, I put the battery back in, and let the phone happily reboot at its own leisure. After over 20 reboots, the system came on. Then a few minutes later the device rebooted again, and the loop started all over. After a while it booted up again. This time I did not wait for the device to reboot by itself, and I switched the phone off with power button, and then turned back on, and it booted normally. Repeated this once more - normal boot again. One more power off, and I entered the boot menu and did factory reset. Once the stock reinstalled, everything would work perfectly - no more issues with boot loop.
So it seems to me as a software problem more than anything else.
Side note: for the last several weeks the phone displayed strange behavior, that is the screen would light up for no reason by itself, and quickly go off. Sometimes it happened once every few minutes, sometimes it happened several times a minute. Did it have anything to do with the boot loop? No idea. But it strengthens my hunch about a software issue, as that behavior also went away after factory reset.
Sorry for the lengthy post, but since I have not found a similar case anywhere in the forums, I though someone might find this interesting. I do not deal with phones except as a user, but some of you guys do it maybe professionally, so maybe this will be a curious puzzle for you to solve.
Malarz
It sounds like Gremlins....
Sent from my Amazon Kindle Fire using xda app-developers app
Do you have notifications set up? It could notify that u have incoming messages such as a text or an email.
Hit the thanks button if it helps. It's my motivator to be more helpful.
Malarz said:
Resolution:
I took the phone apart, and checked the power button (which had been my first guess), and was seemingly all right.
The battery was also not the issue, as I tried 3 different batteries.
Having no other choice, I put the battery back in, and let the phone happily reboot at its own leisure. After over 20 reboots, the system came on. Then a few minutes later the device rebooted again, and the loop started all over. After a while it booted up again. This time I did not wait for the device to reboot by itself, and I switched the phone off with power button, and then turned back on, and it booted normally. Repeated this once more - normal boot again. One more power off, and I entered the boot menu and did factory reset. Once the stock reinstalled, everything would work perfectly - no more issues with boot loop.
So it seems to me as a software problem more than anything else.
Side note: for the last several weeks the phone displayed strange behavior, that is the screen would light up for no reason by itself, and quickly go off. Sometimes it happened once every few minutes, sometimes it happened several times a minute. Did it have anything to do with the boot loop? No idea. But it strengthens my hunch about a software issue, as that behavior also went away after factory reset.
Sorry for the lengthy post, but since I have not found a similar case anywhere in the forums, I though someone might find this interesting. I do not deal with phones except as a user, but some of you guys do it maybe professionally, so maybe this will be a curious puzzle for you to solve.
Malarz
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Click to collapse
Hardware not software. You had a stuck power button. By forcing the reboot with the power button you unstuck it. If you don't believe it research Occam's razor. Glad you got it fixed(unstuck) though.:victory:
EDIT: Here are some other people who have had the same issue on samsung phones.
Stuck power button
Stuck power button
Stuck power button
If you need any more let me know. lol
So I was texting the other night when my phone just rebooted. I see this is a common thing nowadays, but my problem is a little bit more f'ed up. My phone reboots and gets stuck at the Google screen, sometimes it goes past that, to the spinning dots, but just for a second because it reboots again, and again, and again. I tried booting it up with Volume Down + Power button, it get's to the bootloader screen but again, just for a second, because it reboots. I am sure that it is not the battery that is drained because I left the phone charging over night.
Can someone please help me?
Stuck power button issue?
Can you explain please? If this is the case, what should I do?
I never had that issue - I just read about it a few times. Maybe try searching the forums RMA maybe?