So I changed the setting on my x7510 from activesync to disk drive when connecting to the PC. I connected it to my laptop and turned the laptop on. The laptop started running checkdisk on the the x7510 before I could notice and after it finished it said everything was fine.
My system boots up and I brows to the phone suddenly i have these weird icons: My Documents.exe Music.exe and a couple others I can't remember. i deleted them thinking they were virus related. Only then did I notice I didn't have the folders My Documents, Music, etc. I tried to restore by copying from my laptop. It says the files are still there. I can't see them in GSFinder or File Explorer or from my PC with Activesync or as a hard drive.
I ran Dashwire and it uploaded photos that i took today. I can still play music in my music folder. I'm thinking about just blowing away the flash drive and starting it over which will mean reinstalling all my apps.
any ideas before I do that?
feel like such a noob
Related
I have had this problem for a while and I really need to fix it.
I am ok dragging items to the phone through windows but it does not allow me to take any files off.
For example if I drag an image off it will display the bar as though it is dragging to completion. But once done there is no image on the computer.
It's frustrating me now as my phone is filling up with pictures I want to take them off also there is little point in taking them if i can't get them to the PC, I recently tried to cut 60 pictures and I pasted them into a folder on the PC and they were all gone! Lost forever! I was mad!
So in short, It syncs fine, I can browse the PPC using the explorer on my PC, and I can even copy files *to* my PPC and manipulate them on the unit itself. But taking a file from the PPC to my desktop won't work. It looks like it's copying (it gives me the progress bar) and thinks that it was copied but it never arrives.
At the moment I have an Elf, but this problem started before with my Alpine when I used to have that until not that long ago.
Use the flash card. There is no enought memory on the phone for pics.
Do you mean put the card straight into a card reader and do it that way?
I don't have a card reader suitable to do this.
What do you mean 'there is not enough memory on the phone for pics' ?
Anyone?
I have pictures and other documents i really want to get off my phone but i can't?
Even if there is software that backsup off a phone that might work........
I have searched the internet for the answer for the last few days, have tried multiple things suggested and nothing seems to fix my issue!
First the problem : When I sync my phone to my computer it syncs like normal, phone gives me all 3 options (Charge, Disk Drive, Tether). I choose disk drive and then my computer asks me what I want to do. I click explore and it opens up the phone folder yet it doesn't show anything on my SD card, just the stuff on my phone.The weird part is when I Search for a folder that is on the SD Card for example "audio" the folder shows up with all it's contents. This has been driving me insane for the last couple of days.
Things I attempted already to fix the issue to no avail : Have tried different computers, have tried 3 different cables at this point, HTC Sync (Doesn't recognize phone at all), I have went into my folder options on my computer and made sure all hidden folders are showing. I have restarted and replaced my SD Card multiple times.
The thing that really gets me is that when I do search for a folder on my SD Card such as audio it DOES show up and I am able to delete/copy/paste stuff into it but everything on the SD Card does not show unless I search for it specifically. I hope someone can help, this is really frustrating me at this point!
Okay, so I deduce windows based on htc sync - you can start by going ahead and uninstalling that. (htc sync)
What version of windows?
Try choosing your usb mode before plugging into the pc.
What brand sdcard? Capacity?
Did you format the card in the doubleshot when you started using it?
What rom are you running on the device?
Or are you sure it's not a virus? I once had a friend who had his USB drive infected with a virus. And same situation as yours. When I plugged in the usb it should that most of the space is used. Yet when I opened the usb there's no folders or even files. But when I plugged it in a linux PC I saw all the folders and found a autorun.inf and an exe file. Deleted it and when plugged back in the windows PC all the files showed up again but as hidden & system files. But all contents are intact.
Ok so to clarify some more things, Yes I am using Windows 7, have already uninstalled HTC Sync.
Next one important fact might be that I'm NOT rooted in which case I'm not sure if I'm even supposed to ask this question in these forums (I did read all the rules pages and understand this site was created for developers and development aspect of phones, did not see any specifics as far as asking questions about unrooted phones, Sorry if that is the case).
I DO have Disk Drive as default setting before plugging up.
It is a SanDisk 16GB SD Card Blue.
Don't think last two questions apply since I'm not rooted.
Also just to clarify something else, I think I actually am seeing folders on my card when plugging in but for some reason it's not showing all of them. I know this because when I search the drive for "audio" it brings up the folder and shows that it is directly under the drive, not in any subfolder.
As far as it being a virus, in that case what should my actions be?
I REALLY appreciate you guys taking the time to reply and answer some of my questions. Thanks again, hopefully I can get this fixed.
Does it do the same thing when you connect to a different PC? I want to say this is a PC OS setting issue.
Hastily spouted for your befuddlement
Coug76 said:
Does it do the same thing when you connect to a different PC? I want to say this is a PC OS setting issue.
Hastily spouted for your befuddlement
Click to expand...
Click to collapse
I have tried 3 different PCs with Windows 7 and got the same result. This is beyond frustrating at this point!
If it's a virus issue have you already tried browsing the content of your SDCard? If there's a virus using a android file manager like ES Explorer for example you might see some unfamiliar files in there. On most case you should see a .exe file in the root of your SDCard. Also try looking for some odd named folders or RECYCLER.
This is not applicable on a windows OS. So I recommend you to browse through your android phone or try plugging in your device to a linux PC.
Using ES Explorer I did find an exe titled audio.exe and deleted it, restarted phone and that didn't seem to help.
The way I finally fixed my issue though, I had to uncheck "Hide protected system files" in folders options to see the rest of the folders.
Dmitriy305 said:
Using ES Explorer I did find an exe titled audio.exe and deleted it, restarted phone and that didn't seem to help.
The way I finally fixed my issue though, I had to uncheck "Hide protected system files" in folders options to see the rest of the folders.
Click to expand...
Click to collapse
Classic. Right up there with windows hiding known file extensions, so you end up with some-file.zip.zip but only see one .zip extension and can't fathom why it won't work.
Glad it was something simple and not catastrophic!
Yeah a virus indeed! Just as I guessed on my 1st post better scan your PC then... Cleaning up your phone storage isn't enough as it will just come back once plugged in back to your PC.
And the audio.exe is indeed a virus. Also I'm sure theres more of those in your sdcard. Try to look further specially .exe files in sub directories etc.
Also I suggest these links in fixing your phone storage.
http://imacify.com/2011/02/how-to-recover-hidden-files-from-virus-infected-usb-pendrive/
http://www.youtube.com/watch?v=WxTrFSOTdjo
So in preparation for backing up my internal storage for 4.2.1 in case it messes up or I do I was planning on copying everything from my internal device storage onto my computer. When going through the folders to see which ones were empty and I didn't need to copy I came across a folder that I had deleted the contents of earlier that day. Thinking I may have not actually deleted it I did it again.
Before copying the information over I went to check to make sure I had my backup of my nova launcher and noticed it wasn't there, I went to make another backup when I hit restore just to check that there was a back up and there was, and in the folder I had just looked on in my computer.
It was then I realized that the data my computer showed was very old files, things I had deleted months ago and some of the newer files were not being shown. I also noticed that old videos and pictures showed in my gallery app even though I knew I deleted them. I tried rebooting my tablet disconnecting it from my computer and reconnecting it and to no avail I also cleared the gallery app data and that seemed to fix the phantom videos and pictures in the app.
If anyone knows what is going on and how I can correct this issue that would be helpful as it does not seem to be an issue with my phone, Galaxy S3.
Thanks,
Frostbiter
You are using MTP connection to delete files/folder or just a file manager? I had similar issues when i was using my PC to delete stuff from the internal storage so you could try to use a file manager and see if it solves the issue.
I do delete stuff from es file manager, I rarely connect my tablet to my computer but when I do its using MTP and only to put files onto the internal storage or sd card.
The gallery thing happens to more people, we have a thread about a multi-GB cache file somewhere around here.
I have never had it show old files on my pc though. Have you tried rebooting your computer? (I feel a bit like the microsoft helpdesk for saying that... xD) Oh, and a registry cleaner might fix the issue. (for the pc, not the tab.)
I have had my sgs3 not showing up at all every once in a while (i use mtp a lot), but thats probably me being an idiot and killing the media storage process again. (I clear out all non-essential processes when gaming.).
Send from my Samsung Galaxy S3 using Tapatalk 2
I haven't tried rebooting my computer after plugging my tablet it, but I normally turn it off every night and as I said before I rarely plug my tablet it so I don't think it's a cache issues. I'll clean out my registry and maybe I'll uninstall the drivers for my tablet and let them reinstall too.
I was able to fix the issues by switching usb ports I plugged it into, it started showing the proper files when I plugged it into the first usb too. I took a picture while still connected to the first usb port and it showed up in internal storage in my computer so I don't think it's a usb problem.
Thanks for the info on the gallery issue, maybe this cache file and issues I'm having are connected some how.
I was managing my files in my phone on my PC when my storage suddenly went from 11 GB to 3 GB. I noticed that something was wrong when I tried to transfer all my photos to my PC and an error kept showing up. I was able to transfer the smaller folders of photos I have but the error showed up after i tried transferring a folder with about 800 pictures or so. At first I thought that it might just be a glitch or something, but when I checked my phone all my photos would not show up. They showed up as grey boxes and showed "Media file not found". All my photos, videos and songs got deleted but my game data stayed. I tried using Yodot Recovery but it would not identify my phone for some reason even though the USB cable is connected. Also tried using Android Data Recovery but it asks me to root my phone and I am not sure if I should because it might just completely delete everything. Right now all the grey boxes that replaced the photos are gone and I am only left with the pictures that I took this morning. Is there a way to get my files back?
I have a stock Nexus 5 running OS 6.0.1. Yesterday I decided to use DS Cloud to backup my documents to my Synology Disk Station (NAS). For simplicity I just told it to sync the entire internal storage folder. This appears to have been a BAD mistake.
Everything looked like it was going well I saw the files from my phone appearing in the backup folder on my NAS. IT was almost done when suddenly my Blue tooth music stopped streaming. I looked and Google Play Music says there are no files on my device. Browsing from a USB connection all of the files are in my Music folder, the app just can't seem to find them.
I uninstalled DS Cloud, rebooted the phone, etc. but it's still broke. Basically all of the files appear to be intact but Google Play Music, and Photos can not find anything. I used VLC to browse and play the files so they really are there and undamaged.
I suspect that some "virtual" folders or symbolic links may have been corrupted. The reason I think this is because when I open VLC it shows 4 paths "Internal Memory", "Emulated", "Emulated", "Emulated". I seem to recall that since the N5 does not actually have a SD card slot, it had a fake SD Card folder, and I do seem to remember vaguely there were some emulated or legacy folders, I assume for backwards compatibility with older apps.
In any event I don't remember exactly what those "special" folders were or how to recreate them.
I suspect that if I can recreate them then Music and Picture will start working again.
If I do a factory reset on the phone will that recreate the proper folders and links?
Any ideas?
More research/info.
OK doing more research, now I am fairly certain that the issue is the missing folders. Apparently there's a symbolic link to /data/user/0/com.google.android.music/files/music that is needed for Play Music. Using adb shell I can see that there is a sdcard folder and it is linked to /storage/self/primary.
I think I am on the right track but can anyone tell me what links/folders I need to create? Can I even create them without root? Is there a utility that will fix it? Will a factory reset/wipe fix it?
Any help would be greatly appreciated.
Don't know how to recreate the missing folders, but I'm fairly sure a complete factory reset will fix this. Unfortunately, you will lose your data if you go this route.
RESOLVED - The Hard Way
Last night I tried Settings > Backup & Restore > Factory Reset. It said it was doing it for several minutes. I read that it could take a long time, so I left it in the office and watched a TV show. Came back an ouur later and it was rebooted but 100% intact??? Even though it said "Erasing..." for at least 30 minutes, nothing was gone.
I used the phone all day and except for the original problem it worked fine.
Tonight I tried again. Same process. This time after the wipe it came up like a new phone. Strange.
Anyhow it looks like everything is working. Copied a few songs and pictures and they worked.
I am in the process of restoring everything else which is probably going to take some time...