I've noticed that the slider functionality of my phone, possibly due to user-abuse, is starting to slide off the rails*. I've also noticed that the top is beginning to extend over the bottom... on the side with the PTT button. Is this my fault, or is everyone else having the same problem.
*To define: hold the phone in your hand, and place your thumb on the bottom-left corner of the top "slider-part", (could someone give me the word that should be used in place of "slider-part") push toward the right... Does the bottom, of the top, of your phone slide out by itself? Mine only moves about an 1/8th of an inch, but I'm curious if everyone shares this problem as well.
My phone slides out about the same 1/8 as yours, but i think it was like that even when it was brand new.
Yes it does happen to me, nothing perfect...it's just the sliding mechanism moving on one side and not the other..
I have the same movement on mine. My fuze is 7 weeks old, I use the sliding mechanism, on average, 3 times a day.
When I received my phone I double checked the sliding mechanism - the same movement was present when new. Based on other posts, this appears to be normal.
Other than that, my fuze is doing well. I purchased the ATT store cover (rubberized cover in two pieces) which is really good (although expensive ). I do find that the rubberized cover makes it difficult to put into my trouser pocket, thus I tend to carry it everywhere I go...
I've had that issue since I got it in Nov last year. Other than that, it's working and looking perfectly well. I should also note that I have an invisible shield that's working wonders for the phone. With it installed, I get a better grip on the phone (doesn't feel like I'm going to drop it), obviously no scratches, and fingerprint issues are far less severe.
My first phone slid off the rails too so I called AT&T and they sent me a reconditioned one. Now the slider on the new one actually pulls away from the main body. So I called AT&T again and they are sending me a another phone. Fingers crossed......
The play in the rails seems normal... I do about 4,500 texts a month... so slide open, slide closed over and over again... still holding strong had the Touch Pro since November of 08
My first kaiser (tilt) had that overhang when closed. It bothered me a lot. AT&T wouldn't exchange it, so I superglued a thin, tiny square of vinyl to the bumper at the end of the track to act like a shim, leaving the top and bottom flush when closed. The next two warranty exchanges I got (for other issues) had no such issue, and thankfully, neither does my fuze.
im uber careful with my phone but its so fragile its just breaking apart. the hard keys are coming up, the slider is now over like everyone else, there are small scratches everywhere, and kinda weird is the camera glass is broken around the edges.
My phone is holding up well with the rubberized cover
Holding up well to date, but seldom use the keyboard as have grown accustomed to using FITALY on the Fuze.
Also am using Capdase BiFold case for general protection + top shell of Innocase to help ward off the laminate separation that some users have complained of. (Also helps keep things from resting on the screen.)
May be Overkill, but hope to have this unit for some time....
Related
Hey guys, does your home key rub against the top screen portion? Mine is probably slightly angled by less than .5mm and it causes the home key to rub against the button part of the screen. You can feel it, it feels different than pressing the back arrow button.
I had quite similar home key issue as the glossy cover on it started to roll up from the upper left corner (which is near to the top screen portion). The rolling area was smaller than 1 square mm and the good thing was that it was not elastic at all so I just pushed it down again with she stylus
If it is just the cover then maybe try coaxing it back (not the button, just cover of it) with some finer instrument than the stylus that would fit to the slit. The material IS quite pliant!
No mine doesn't rub at all. how long have you had the phone? I'd return it, and get another that doesn't rub.
I'm with sprint and had the same issue with the first two TP's I had. I used my 30 day no questions asked to return them.
This third one I got day b4 yesterday is sweet. All the issues I had with the other two are gone. Phone is nice and sturdy and is a great quality build.
I'd swap out for sure.
Yeah I would get another one, but the thing is, I got an unlock code for this one through ATT. I personally don't have ATT myself but paid a friend to get it for me. So if I get a replacement, I don't think ATT will give out another unlock code. I have had it for about a week now.
It seems that lately, when the phone slide is closed, I am able to separate the phone from itself by about 1mm to 1 1/2 mm...seems as if the sliding mech. is losing its hold on the phone (even by a bit)...
when I use the screen to type, I hear it clicking/taping against itself--
anyone else having this situation arise?
Slowly evolving into a tilt here...
Same here, it sucks. I will probably sell it before it is too much and then buy a Touch Pro 2. But Mine is loose on the side where there is no slide (left), it is still strong on the right side.
Mine's still good and pretty snug. I baby it tho. Still wondering for that first drop. I hate dropping my babies. Lol.
yea, mine is doing great,
Ive dropped it a couple of times, yet it still seems as strong as it was when i got it. I also have a snug fitting plastic cover on mine, so that helps it even more.
Service Manual for the HTC Touch Pro/Raphael
Mine got a bit funny too - after it came back from HTC service center for screen replacement. However, I'm planning on dissmanteling my Raph and check for loosen screws.
If you guys wanna give it a try too, I'm attaching a link for official Service Manual for the HTC Touch Pro/Raphael - it's a hardcore, step-by-step how to dissmantle Raphael down to the smallest pieces ....have fun!
http://www.megaupload.com/?d=3IOVUX7P
Original link and credit goes to:
http://htcwinmobile.blogspot.com/2009/03/htc-raphaeltouch-pro-service-manual.html
i guess if push comes to shove I'll rip this baby apart and see if I need to tighten up some of the lose parts-IF it gets bad.
I baby my phone as well, and have only had it for 4 months.
Eh, if it's put back together, and it works, then that means these extra screws weren't that important to begin with.
First was buggy, now cool
My first fuze made a weird sound but i replaced it and I haven't heard anything from this one
I don't think screws would be the culprit. The slider is on rails isn't it? So the fix would be to bend/tighten/replace the rails?
Mine is getting a little sloppy. I hate having the volume buttons on the top screen portion too. Every time I try to press it, the phone will more apt to try to open then press the button in.
sometimes my sliding mechanism is a bit slow to catch up with the body i.e it can slide out ok, but if you look at the back of the screen when the kb is open, there's a small rectangle i guess where the ?cables go. sometimes mine stays there for a few seconds, then goes down. if this makes sense to people.
bauerpavel: that's my blog you quoted. another
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
Is it possible you had the screen facing out in your pocket? What I mean by that is when I keep mine in my pocket I make sure the screen is against my leg and not facing forward.. Either way, good thing indeed that you have insurance..
it is, but its a coat pocket. I Just couldn't believe it happened as I've had a touch screen phone for the last...3 or 4 years without issue.
if you have made fun of someone that has a case on there hip that is why it happend to you if not then its bad luck.
do you really believe that crack could appear after no physical impact?
I've seen crazier things happen. My one thought was that its quite cold here right now. Either way, I definitely didn't have any impact that I felt, which shouldn't be enough to crack a screen like this did. I just expect more out of HTC I guess.
A screen protector like invisible shield would help i have it on mine...only thing i hear is that when used in ur pocket it can pick up a lot of lint but so far mine hasn't had that problem. any little bit of dust i see on it i just rub it off
I've got ghost armor, when they get back in stock and i claim my insurance i'm going to start using a slip in case.
football0552 said:
So yesterday I went out to dinner, grabbed my trusty TP2 and put it in my pocket (uncracked), reached out location and pulled it out (cracked). I know there was no impact between the two locations as I simply sat in a car the whole way.
Anyone else have something similar? Glad I have insurance, that's for sure.
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Yep. A couple of days ago I got into a car, the TP2 in my pocket (which was hanging...unzipped jacket) closed the door and crack! Lovely cracks spread across the screen of my beloved and not even 30-day-old TP2.
I should have known better, The same thing happened to one of my Moguls earlier this year. The weird thing is, the TP2 still works perfectly. I tried to get a return authorization, but Sprint referred me Assurion, which means $100 deductible. The only good thing about it is that the TP2 is so new, they don't have any refurbs to send out, so I'm getting a new one, with one year warranty. From now on, cases only... no pockets!
Not sure what happened in your case,
A: My assurion deductable was $39... I could have sworn it was $89.
B: I need to find a good stiff slide in vertical case that I can just slide the phone into and out of in my pocket.
C: Assurion says they'll get my phone to me Tuesday (i.e. out Monday).... either they're full of cow chips or they purchased a stock just in case since Verizon is apparently trickling in shipments.
what was the temperature outside ?
if it was decently cold, and your phone was cold as well, cold things always crack easier, especially with a screen this big. smaller the screen, harder it is to break.
haha, well it was cold for this time of year. nothing terrible. about 20 degrees F. I know the size matters, I just couldn't believe it cracked so easily so I was really just fishing to see if its a possible problem. My replacement will be here today and i've been trying to find a good STIFF slide in vertical case I can just keep in my pocket.
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
Football, Telus here in Canada has a thin hard plastic case for 15 canadian.
it will even prevent your screen from getting scratched. and makes that annoyingly placed "power"/screen blank button harder to push. I am pretty sure all the cdma devices are the same, but I don't know 100% I ordered a verison screen protector, and it fits. but the tolerances aren't as high for that
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
twasnow said:
I live in Canada and on occasion it gets down to -25 degress c here (-13F)
and I have left many cellphones out in the cold, with no ill effects (although screen response can slow down dramatically while it's cold)
the only thing that would crack it is a dramatic change in temp. over a short period of time, like 80 to -5 and I don't even know about that.
a screen skin is NOT going to prevent cracking, only scratches, the LCD glass is on the inside of the device and a think film doesn't add anything to stability.
my guess is it got flexed are banged in the wrong spot. possibly a few days earlier which weakened it and then lightly banged again when you put it in your pocket...
of course a defect in the internal glass is possible, when you get in to mass production of a product there are bound to be some defects.
mine on the other hand has traveled 10 feet across from say 4 feet up and hit pavement with no more than a 1mmx3mm indent on a corner.
it's in general a well build device (but boy was I sick when that first happened)
My advice, if your insurance costs money.. bring it in with a little story.
"I was sitting at a table and typing away I closed the keyboard, and I couldn't believe it a crack appeared across the screen"
As long as it is a solid crack across the screen with no obvious point of impact, I am pretty sure you will get away with it.. even with out insurance.
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To keep it short, I know, I know, I know, and I know. lol. (Just for an interesting note, being in South Dakota for College I've had it around that cold without a windchill... walking to class and having your eyelashes freeze in a block sucks.)
I was more or less just trying to come up with the most plausible excuse even though I was sure (99.999%) it wasn't the cold. It just completely blew me away that I pulled it out and there was cracks across the screen because at the point I hadn't even dropped the phone and as previously mentioned I wasn't leaning or really touching anything while riding in the car.
Also, generally its not actually glass that's on resistive touchscreen's as far as I know. I wasn't trying to insinuate that the screen skin would help stability at all (actually stiffness... don't get my started about this I've been dealing with stiffness matrices WAY to much lately in class).
I agree in general it seems quite well built, and agree if my case is isolated but I was wanting to make sure it was. A point of note is that the crack originated on the far right side and propogated in a couple of lines across the screen. Really my guess is that the method they use to connect the "glass" (a plastic..?) produces some residual stresses around the edges of the material.
Finally, where do you get the case you have? I really just want a slip case as I mentioned that is pretty stiff so that anything that may possible break the screen gets spread out over the area of the case. I am trying to stay away from a snap on hard case as I find them bulky, get your device dirty, and really don't protect what I want to protect.
Thanks for your input.
wbchristmas said:
I had the same thing happen to me just a week ago. Slid it into my pocket and not even three minutes later, pulled it out to use the phone and had fresh cracks spreading across the screen. The phone did not come into contact with anything... Still a mystery to me as to how it happened!!
BTW... If you were looking at the phone in the upright position, the screen cracking started from the left middle of the screen and made it's way across to the bottom right corner. Just wondering if anyone else has had the same pattern.
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mine cracked middle right and propagated in a crack more or less horizontally across the device and another at about a 45 degree angle towards the bottom of the screen. The instances sound similar just reversed.
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
docgiggs said:
The reason your screen cracked was most likely it pressed up against the seatbelt buckle. I have had this happen a couple of times. When driving now I ALWAYS take my phone out of my pocket or remove the case from my belt. As I said, a couple times I left it there and when I buckled up, the buckle of the seatbelt was pressed against my right hip. A little bit of pressure, like from stopping the car, is enough to crack the glass.
So word to the wise, do NOT leave your phone in your pocket or on your belt when you get into a car. Or if you do, put it on the side of your body that is facing away from the seat belt buckle.
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Haha, I already do this. Actually, I was in the passenger seat and the phone was in the right pocket of my fleece jacket. I'm just the jacked it what damned me because normally when I put it in my pants I have the screen facing my leg.
Is this something that asurion will cover?
Ran across this today searching for cases for the Epic. Anyone using one? Its interesting in that it locks the slider during normal use and hinges open if you want to use the keyboard.
http://www.pdair.com/catalog/product_info.php?cPath=10100000_10000000_11001061&products_id=31414
Now this looks like quite a nice case for functionality.
Now if they just took off the whole part in the back for the clip and form fit the corners a bit more and offered it in more colors that'd be nice.
This may be the best thing I can do for now, I have been scouring for a jelly case to slip over the epic, since I never use the keyboard
Now, if somebody has the ability to cleanly cut aluminum and wants to sell a matched set consisting of this case with a hole cut in the back for the hump on the extended battery the other guy is selling to poke through... (strokes credit card and sighs)
It's hard to tell from the pics... does the case snap onto the lower half, or does the phone just rest inside?
How firmly does it secure the phone when the case is closed? Does the power button still cause the two halves to separate a little, or are both held firmly in place from both sides?
bitbang3r said:
Now, if somebody has the ability to cleanly cut aluminum and wants to sell a matched set consisting of this case with a hole cut in the back for the hump on the extended battery the other guy is selling to poke through... (strokes credit card and sighs)
It's hard to tell from the pics... does the case snap onto the lower half, or does the phone just rest inside?
How firmly does it secure the phone when the case is closed? Does the power button still cause the two halves to separate a little, or are both held firmly in place from both sides?
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There are videos on you tube. The bottom looks like a very snug press fit. Top must be looser to allow for the hinge to work.
Sent from my SPH-D700 using Tapatalk
...
I had a similar case for my old HTC Titan. I LOVED it. Being a pretty serious phone abuser, that case kept my phone together!
-Rob
I used to have a similar case for my Treo and they are extremely well made. I irregularly dropped my phone from about 5 feet in the air onto hard linoleum and it never suffered any indignities. These come in both black and silver so if you want a different color you would want the silver so you could send it out to be powder coated.
I just ordered one.
Mine came last night.
The good: locks the slider firmly closed. No wobble or "play" at all when pressing the power button. Phone easy to remove (for GameGripper purposes).
The bad: Feels terrifyingly slippery compared to the Seidio ActiveX. Obstructs "slide down" gesture for notifications.
The seemingly fatal (a big one): my "back" fake hardkey keeps randomly going berserk... but ONLY that specific one. The foam in the top half seems to be confusing the capacitive sensor.
Sent from my SPH-D700 using XDA App
Update: I've had the 'search' fake hardkey freak out a few times on me, too.
Another problem: it's definitely affecting reception. 4G and GPS barely work with the case in place.
Sigh. So close. So agonizingly close. It's awesome to not have the phone shear and jiggle apart every time I hit the power button, and the fact that it allows the phone to be easily removed for the Game Gripper without really compromising the slide-out keyboard's usability is very cool.
I'm really convinced that this case went straight from plastic prototype to mass production before anyone actually tried to use it in an area with 4G service, high humidity (presumably what's screwing up the foam and touchscreen), and who didn't just assume that the GPS was dysfunctional because Samsung sucks.
Sigh. Too expensive to throw away, and really nice in ways that ultimately don't matter because the touchscreen-button problem makes it totally unusable
The plot thickens: more touchscreen observations:
* Oddly, there's NO FOAM around the lower part of the screen where the phantom-pressed fake hardkeys are.
* Last night, it went completely berserk with phantom button presses on cue when I rubbed the latch a certain way.
This suggests that the problem's root cause might extend to the electrical conductivity of the case itself. It's strange, because I wasn't able to find reports of the same problem for users of Monaco cases for other phones (like the Droid). Lots of complaints about signal attenuation, but no reports of touchscreen problems.
I'm seriously tempted to buy some liquid electrical tape and coat the inside of the lid to see whether it helps. The problem DOES seem to go away when the lid is no longer in contact with the screen. However, if it's happening because the sensor is acting kind of like a Hall Effect sensor and the case is acting like a Faraday cage, nothing short of making the case (or at least the top lid) out of plastic is likely to fix the problem. Still, it's worth a try since I really like the case itself, and my alternative is to basically chuck it.
Update: as an experiment, I wrapped black electrical tape around the bottom lip of the top part. It helped a lot. I think I might have also found a contributing cause: cat fur. I think wisps of cat fur might be bridging the metal case & screen and carrying static electricity to the sensor. Oddly, though, some of its *worst* back-arrow spasams have occurred with the phone laying on the desk, untouched, 3 feet away.
I'm still trying to think of a good way to plastic-coat the case without making it look bad & get a nice, even black rubbery coating on it.
Sent from my SPH-D700 using XDA App
How thin is it compared to the other plastic cases?
Very interested in getting the Monaco Aluminum Case, which is very similar to this one. My last concern, how thin is it compared to Seidio Innocase Surface?
Took my 3 weeks old flip to get fixed because of the popping sound it made. When opened, just below the grease, on the right edge of the phone. When I slide my finger or press on the spot, it gives a pop sound (and feeling to the finger). You can feel the screen moving up and down and after you lift your finger, it pops off from the residue/glue under the display. It is like there is a tape that does not stick.
There is a reddit post about this so this is just an extra data about the defect, just in case if Samsung won't repair or something.
So, it would be nice to hear if someone else has this problem too. Thanks.
Mine just did it last night, it's on the right side too, where I've seen the others. I'm gonna do my best to ignore it lmao
My first unit had this problem too, it wouldn't lay completely flat when open either. I think the popping/screen detachment might be related to the hinges not opening fully cause whenever I'd force it open flat, the screen wouldn't pop anymore. In the end I returned it and my new one is perfect, no popping and it lays flat. If this is happening to yours, either return it or get it fixed.
kabuk1 said:
My first unit had this problem too, it wouldn't lay completely flat when open either. I think the popping/screen detachment might be related to the hinges not opening fully cause whenever I'd force it open flat, the screen wouldn't pop anymore. In the end I returned it and my new one is perfect, no popping and it lays flat. If this is happening to yours, either return it or get it fixed.
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Never realized it was supposed to lay completely flat. No popping, so I guess it doesn't matter.
I'm pretty sure the root of this issue is hinge unevenness(if that's a word) side-to-side, I put a spigen hinge film on the other day and it's very noticable in the indent across the middle of the film from the phone pinching against it. The side with the pop is closing further and pressing a groove into the film while the other side is a barely visible line. I'll try to post a pic later I traded in all of my old phones for this one lmao
kowalskitg said:
I'm pretty sure the root of this issue is hinge unevenness(if that's a word) side-to-side, I put a spigen hinge film on the other day and it's very noticable in the indent across the middle of the film from the phone pinching against it. The side with the pop is closing further and pressing a groove into the film while the other side is a barely visible line. I'll try to post a pic later I traded in all of my old phones for this one lmao
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Also mine went away today, screen 100% back to normal. I got my phone thoroughly wet in the shower today trying to get dust out of the edges, might be related might not. At any rate, good to know that it's not a big deal, if you have this issue it just might fix itself after a week
I have the same on mine. It only affects the lower left quadrant. Pretty annoying.