hi,
i was palying around with my g710, taking photos when suddenly.... puff... phone gone...
now when i turn it on, it doesnt allow me to do anything else. what should i do???
pls, its very important. its my only phone
??
Ain't there anybody who could help me???
try to do an hard reset/master reset/factory restore.
i don't know the procedure for your smartphone serach for it, or look at the manual.
maybe it could help (loosing all your data and reverting your device to the factory "form")
i've already tried that. i even went to the store where my friend bought it and they dont know how to do it either. they say the master reset its in the menu, but i cant access it. going to try to unbrand it. lets see if it works. i just hope it does work. i read in a threat here there is a combination between left and right softkeys, power button and the "+" button, but nothing happened. lets see if unbranding it the bloody phone comes to life. further info will be posted here. thamks anyway
Related
The title says it all really. I've tried searching the forums by the way but couldn't get it to work.
I go into connection manager from the today screen and tap on the bluetooth to switch it on, the egg timer comes up for a few seconds as if it's trying to turn on, but then can't. Is this a regular issue? I can't find a self diagnosis tool on this machine, which I've had on all my previous Pocket PCs, is there one hidden away somewhere?
Many thanks for any help.
i think it's just broken. some kind of hardware failure. i got the same problem. have to send it in. :-(
Make a hard reset. I helped for me.
Right I'll try a hard reset if someone could just tell me how to do it. Many thanks.
hjf3Gd said:
Right I'll try a hard reset if someone could just tell me how to do it. Many thanks.
Click to expand...
Click to collapse
First hit on google for "hard reset polaris": http://www.hardreset.eu/htc_touch_cruise_polaris_hard_reset_soft_reset.html
You might wanna put some effort in it yourself first, before asking.
First hit on google for "hard reset polaris": http://www.hardreset.eu/htc_touch_cr...oft_reset.html
You might wanna put some effort in it yourself first, before asking
Click to expand...
Click to collapse
Point taken, but the problem with your links' information and all the hard reset guides I initially found, is that the buttons referred to aren't the same as the Orbit 2. Even if you search for Orbit 2 reset info you get a page as you've linked about touch cruise.
Anyway found the info eventually but hard resetting didn't help the bluetooth problem, looks like I've got to send it back to O2. Sucks.
My colleague's Polaris has also gone RMA because of the same bluetooth problem. Hard reset didn't help either.
BTW, now that you know how to hard reset the Orbit2, maybe you can post it here to help others?
Hard resetting Orbit2
Good point. To hard reset the Orbit2 you just push and hold down the "OK" and the windows start menu buttons simultaneously and then press the recessed reset button once. Continue to hold the 2 buttons until the hard reset prompt screen appears then follow the instructions.
So, maybe this isn't the isolated problem they'd have me believe it is then. I've noticed that when the GPS is in use + bluetooth and maybe wifi, the unit gets very hot and I wonder whether this caused it to overheat.....
My Problem is,
Frequently my Touch Pro will have a black screen when i try and turn it on. Its really bugging me because i dont have insurance When i try and go to my landscape mode it will stay in portrait. sometimes (1 out of every 50 times) it will actually load in landscape allowing me to text. If the screen turns off and i try and turn back on its not gonna happen. I can get the screen to come on by pressing the power button on\off over and over until it, well just happens...
If anyone knows a solution to this problem i would greatly appreciate it. I should add that i have done a hard reset and it didnt fix anything at all. I havent changed the ROM so i dont see what the problem is. Thank you in advance
This could be either hardware or software. why don't you back your stuff up and hard reset?
nir36 said:
This could be either hardware or software. why don't you back your stuff up and hard reset?
Click to expand...
Click to collapse
I Only had contacts, which i couldnt figure out how to backup. everything else is on a micro sd card.
I figured that a hard reset would fix a software or hardware problem...
you can use PIMBackup 2.8 to back your data up. anything on your storage card will stay safe... but you should always remove it just incase.
hard reset.. and see what happens. if it's a hardware problem.. it most probably won't be solved.. unless a miracle happens. if it's software, it should solve everything since hardreset is as clean as you can get - that is, if your rom was alright in the first place.
Hi, did you figured out what happened?
cause mine just got the black screen, and the screen doesn't power up for anything... I just get the side lights of the screen on.
Did a hard reset solved the problem?
Thanks
I am hoping that you guys can help.
My spouse purchase a HTC Fuze a little while back. She used it for
a few months. She was then deployed to Iraq. The phone has been
off for the last 3 months. It was working fine when last used. Recently,
I powered it up and the touch screen is not functioning properly.
You can not use it to dial phone numbers, send texts, and such.
Basically, it does not function correctly really. When it just sitting,
it will roll through options on the screen as if it is being touched
and will not stay on the home setting.
What could the problem be? Can this be fixed? I have tried a soft reset
which hasn't worked. It is disturbing since this is a fairly new phone.
Thanks in Advance!
try re-calibrating the screen! if that fails - hard rest it.
How do you re-calibrate the screen?
settings-system-screen
I am under the settings menu but I don't see anything that says system.
Bear in mind that if I have to use the touch screen to get to it then it
would be a no go.
it's a tab in the button if you get there by moving down fron the lowests icon then you can move to system
its a tab in what button. Can you some one give me the exact step by step to get there?
try using the circular thing (joystick) to get there! i'm running a custom rom, so your settings layout may be different.
circular joystick to get where.
Can I have a step by step? I can't find system anywhere.
My touch screen displays but it does not do anything when
I touch it. I have to use the physical buttons.
to go up and down in that menu but if you have a stock rom you may have a different folder for "system", i'm not sure.
Figured out where that is now. I didn't realize that
you were talking about the start button for windows.
I went to that section and it asks you to go through the
align screen process but it does not respond to the taps
of the wand. Is that how we recalibrate?
If this doesnt work, what can be done to get the screen working?
try this: http://wiki.xda-developers.com/index.php?pagename=Raphael_For_Beginners#Hardx20.Reset
hard reset your phone
If I do that, I will lose all my contacts and data on my phone, right?
How do I prevent this?
your best bet is to hope you have "PIM backup" and use it to back up everything, including custom folders. hopefully you can navigate using the hardware keyboard. (custom backup allows you to pack up specific folders and/or files). back it up to your storage card, THEN hard reset it.
also, if you have your phone's contact list synced via active sync, just hard reset and it'll restore your synced contact list.
good luck
EDIT: please delete this. double post of preceding reply.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
Contacts saved on my SIM will not be affected by a hard reset, right?
Do a hard reset then,
Yeah, if you already save your contacts in the sim then go ahead and do a hard reset. Just follow the start up procedure on the phone, hope this will solve your problem. Please let us know.
Will a hard reset actually fix this problem with the touch screen
or this just a try it and see approach?
man, nobody knows for sure. it will give you a blank phone, just like the first dday you turned it on (software wise). if the screen has some hardware damage - you will know after the hard-reset. let us know how it went!
so what is actual purpose of a hard reset over a soft reset?
Why would this work to reset the screen over a soft reset?
I have not found the answer for my question anywhere on the net, so I will ask here, since this seems the place where people know what they are talking about regarding HTC Sensation.
Couple of days ago something went completely wrong with my Sensation. 1 moment im using it, no problem, put it in my pocket.
I get it out to use it again, screen doesnt respond AT ALL. I cannot unlock it by touch, I cannot turn if off (off button just puts the screen on 'sleep' and back again on 'locked'.) Volume buttons dont work.
I do keep getting all the messages, calls, whatever, I see everything happening, but cannot do anything.
As I learnt its either the digitzer that is done with it (why? nothing happen, it was just in my pocket, not hit, not wet, no cracks...), or its a software problem. (If someone have a idea what it is, you can jump in here and help me out).
But firstly, I would like to do a backup of all my stuff on the HTC. Ofcourse when I plug it in the PC it asks which mode it has to go in, tethering, usb device, sync, but I cannot choose this (touchscreen not working remember).
Is there some way to backup all my contacts, and stuff on the phone without being able to use it? The device is not rooted, so no nAndroid backup... (can I maybe to the root/nAndroid backup from the PC?)?
The thing with the 'pin' and contact in the cover doenst solve my issue, nor anything else I have found up until now. (Took also a look inside the phone, no connectors seem to be loose/broken..)
Any sort of help is very welcome since I do not really not where to start to fix this issue.
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
rzr86 said:
hi,
take a look here http://forum.xda-developers.com/showthread.php?t=1239238
it might help you
Click to expand...
Click to collapse
Yeah already had a look at this, this is the 'pin with contact to the back cover' I was referring to. This is not it I think (I tried already, nothing happened). But also in my case the phone doens't respond AT ALL on touch (in most cases that this method work, the response was bugging/late/blabla).
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
dborota said:
Nobody knows how to backup data from a not-rooted HTC Sensation with a non-working touchscreen??
Click to expand...
Click to collapse
Don't think its possible, unless perhaps you have USB debugging enabled already?
If you do then perhaps it's possible to do juponut bear S-off, install clockwork mod or something and do a nandroid if you get the key presses right... But you say the volume keys aren't functioning? So that might not work.
Ok so with nobody to help for over a month, I just decided to do some stuff.
First I replaced the digitizer, new digitzer, nothing changes. Same issues. Screen doesnt respond, volume buttons neither, nothing works, power button just gets it off the sleep mode. (In bootloader Volume buttons work...)
So second, unfortunately lost all my data now, I did the factory reset. Result: nothing changed! Screen still does not respond, volume buttons neither, power button just gets it off the sleep mode.
What is wrong with this phone? Why does it not work anymore? All of a sudden it stopped responding, and these nor digitzer nor software seem the issue. What is it then?
Please help me out!
First of all, hello everybody on this community.
I'd been reading on internet how to fix this issue, but no clue at all.
My english is not so good so I'll try to be as clear as possible.
My mother gave me a HTC Inspired 4G, it has many apps and stuffs. It was working fine but it has a lot of apps that I wouldn't be using so (here comes the stupidest idea) I decided to reset it from insight (at that moment I didn't know about the power and volume shortcut).
After I did it, it reset itself then after everything seems normal, I unlocked the screen and then the whole screen turned to black. I could still see the time, date and also open the upper menu, but when I pressed Menu or any button, it just vibrate and nothing happens. Also I got a few errors like xxxx stopped working.
I can manage it to open Config menu, but I can't do much, I tryied to add my wifi connection but when I press the white space to put the password, then keyboard wont display. Also when it used to get stuck on Rethink Possible, but after plug in the cellphone to my laptop I could pass it. Now I removed the microsd and won't need to be plug it for that.
So right now, I can't download anything, I don't know how to fix it or return it the way it used to be.
I don't know anything about root and all those stuffs.
But I learn fast, so any link, tutorial, tips or guidance for these issues, I'll make good use of it.
What I have to do in order to make it work.
Thank you very much in advance.
Do you know what software version you are running, whether the phone is unlocked or rooted, or any other details?
It says 2.3.3 if that what you mean, also I don't know exactly what rooted means but if I'm not mistaken, my cellphone is rooted.
When I turned on by pressing volume and power buttons, I get some kind of options like fastboot and so on, also when I choose Recovery, I get something called Ace Hack Kit, I don't know what's for. I see many options but I can't figure it out which one would help me with this.
It's obvious something been done on this cellphone but I though since I reseted it, everything would be deleted.
Shaagan said:
It says 2.3.3 if that what you mean, also I don't know exactly what rooted means but if I'm not mistaken, my cellphone is rooted.
When I turned on by pressing volume and power buttons, I get some kind of options like fastboot and so on, also when I choose Recovery, I get something called Ace Hack Kit, I don't know what's for. I see many options but I can't figure it out which one would help me with this.
It's obvious something been done on this cellphone but I though since I reseted it, everything would be deleted.
Click to expand...
Click to collapse
What do those options say exactly when you press power and volume?