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Touch Cruise, HSDPA, Tmobile, US or EU?

I recently purchased an HTC Touch Cruise from phonesource-USA without doing my homework. (What can I say, I was overwhelmed by the coolness of the phone). Before this phone, I was using an Excalibur and a Titan from HTC. I think I already know the answer to this question, but wanted to ask the home experts out there.
I absolutely love this phone, but am I screwed on 3G when T-Mobile releases it this year?
P.S. I'm located in the U.S.

wagz said:
I recently purchased an HTC Touch Cruise from phonesource-USA without doing my homework. (What can I say, I was overwhelmed by the coolness of the phone). Before this phone, I was using an Excalibur and a Titan from HTC. I think I already know the answer to this question, but wanted to ask the home experts out there.
I absolutely love this phone, but am I screwed on 3G when T-Mobile releases it this year?
P.S. I'm located in the U.S.
Click to expand...
Click to collapse
T-Mobile USA Will use 1700mHz band for 3G and according to some sources it will use 2100mHz to. Witch T-Mobile say it will not have full experience of there 3G. But it will work.
And i think it will be possible to use Radio from Sony X1 witch have same Chip sets and everything except screen.

AT&T 3G
I think I may be in the same boat. I did read up on the phone before I bought it to work on At&t's 3G network. Even thought the phone operates on 1900mghz I have not been able to get it working. It always is on the Edge network.

sultanofsumar said:
I think I may be in the same boat. I did read up on the phone before I bought it to work on At&t's 3G network. Even thought the phone operates on 1900mghz I have not been able to get it working. It always is on the Edge network.
Click to expand...
Click to collapse
are you saying you have not been able to get the phone to work on att's 3G network? i've read on howard forums where other owners are seeing the "H" and "3G", suggesting that others have been able to connect...

3G
That's exactly what I am saying. I have had it configured to the correct frequency for AT&T's 3G since I turned it on. The very first time I put it on 1900 MGHZ I did see a H and then a G, but I'm sure the G was for GSM.

sultanofsumar said:
That's exactly what I am saying. I have had it configured to the correct frequency for AT&T's 3G since I turned it on. The very first time I put it on 1900 MGHZ I did see a H and then a G, but I'm sure the G was for GSM.
Click to expand...
Click to collapse
When you say "configured to the correct frequency for att's 3G", did you manually set the Band to 1900 mHz? or do you have it set to Automatic? for all my HTC devices that support 3G, i set the Band to Automatic and it will pick up and use the att 3G/H band automatically. i only see the "H" when i'm tethered to my laptop or downloading a 1 meg + file.

att 3g
I did it manually. I figured it wouldn't work on auto. I will try the auto detect and see what happens.

3g is up
Well it says G right now, but not 3G. I know I have crappy reception here so maybe it will change. Thanks though.

yep... having good HSDPA/UMTS coverage is a must to access the network. if it says "G", you're using GPRS, "E", you're using Edge, "3G", you're using UMTS, "H" you're using HSDPA. you might check att's website to see if you have high-speed coverage in your location. every HTC 3G capable device (e.g., supports Triband HSDPA) that i've purchased has always connected to att's network with the "Auto" Band setting...

kolobok01 said:
T-Mobile USA Will use 1700mHz band for 3G and according to some sources it will use 2100mHz to. Witch T-Mobile say it will not have full experience of there 3G. But it will work.
And i think it will be possible to use Radio from Sony X1 witch have same Chip sets and everything except screen.
Click to expand...
Click to collapse
Ah this sucks. Why can't America just use the same frequencies as the rest of the world. I don't want to have to purchase another expensive phone right after purchasing this one. Looks like a Sony X1 will eventually be in my future
Thanks for the reply.

3G???
I had it on auto all day, but no little 3G icon. I know there is coverage, becuase my TYTN and even my blackjack picked it up right away. I guess I'll just keep looking..........

AT&T 3G
I am usually indicating 3G or H. I have it set to auto and it semms to be working fine for me.

mpf54 said:
I am usually indicating 3G or H. I have it set to auto and it semms to be working fine for me.
Click to expand...
Click to collapse
I too have found you need to leave the phone set to Auto. A soft reset after you change it from manual selection to auto gets me the 3G back immediately on boot up.

ATT 3G
I have ATT 3G & H in some areas when I travel but my home area does not have 3G coverage only EDGE at the moment. It depends on ATT's coverage whether you will get 3G or H. The phone is fully capable to work with ATT.

got my Orbit 2 today, and HSDPA & UMTS are working fine (in dallas)...

using a polaris with at&t in buffalo, ny. 3g and HSPDA work fine in most areas. sometimes if i go deep within a building it will swtich to edge which is normal.

3G!
cortezzi said:
When you say "configured to the correct frequency for att's 3G", did you manually set the Band to 1900 mHz? or do you have it set to Automatic? for all my HTC devices that support 3G, i set the Band to Automatic and it will pick up and use the att 3G/H band automatically. i only see the "H" when i'm tethered to my laptop or downloading a 1 meg + file.
Click to expand...
Click to collapse
Well now that I put everything on auto and soft reset I am gettin 3G and H UMPTS all over the place. Thanks!

ATT 2G mini tower forcing Edge

My office has an 850 abnd ATT mini cell installed in our server room. The tower was installed because we were getting bad blackberry coverage which are all Edge models. I happen to sit directly outside of the server room and am about 15 feet from the mini cell tower. My Fuze is insistent on using the 850 2G connection instead of getting a 3G signal. I am in downtown Chicago which has fairly decent 3G coverage. I am on the 50th floor of the ATT building but I can't get ATT 3G service! I can go down to lower floors and I have no problem getting 3G. I can only assume my phone is being told "hey, I have a killer 2G signal, lets use that!"
I am able to disable 3G by using com manager. Does something similar exist for disabling 2G? Is there something I can do when I am at work to not use the 850 band? Unfortunately, moving is not an option.

You can enable the 'band select' part of the phone options, and lock it to WCDMA
As I recall, the registry entry to do so is:
Code:
[HKEY_LOCAL_MACHINE\SOFTWARE\OEM\PhoneSetting]
"ShowUMTSBandPage"=dword:00000001

Att uses cdma?

I do believe Da_G just had a bad mental picture of the screen he's talking about.. The page in question is not page you'd tend to visit frequently
Top drop down: Auto, GSM, WCDMA
Bottom drop down: Band selection
I don't The exact options for whats in "Band selection" but it lets you force the phone to use only certain frequencies... The only problem I see is, I do believe AT&T uses the same frequencies for 2g and 3g... or at least depending on what area you're in, 3G might be on 850, or it might be on 1900.. so you travel a bit and your 'force 3g' doesn't work anymore... i'm too tired right now to figure out if your phone would still work in such a situation... I think so >.>

I already had the band select reg key applied. I changed the phone options from auto to WCDMA.
I am seeing an H instead of E but I am not seeing HSPDA speeds. It "feels" like I am on a 2G connection. One speed tst did show 483kbut/sec but I am use to seeing 1200-1500 when I have true 3G.
I know ATT uses different bands in Chicago for 2G and 3G. If they start using 850 for 3G like BG reported then my problem will dgo away.
I just want to stream Cubs games from my MEdiaCenter while im at work... is that so much to ask? Need at least 768 to get a decent picture.

Sounds like you need to enable the Advanced Network tool, and turn on HSUPA

freekquency said:
Att uses cdma?
Click to expand...
Click to collapse
Your typical "GSM" carrier uses Wideband CDMA (W-CDMA) technology for 3G.

The correct answer is NO att does not use cdma. lol
What kind of answer was that anyway? "typical?" hahahha
(ok work time! this 5e isnt gonna install itself

hi
just used bandswitch and change to UMTS then do a solf reset
and u will have 3g. it work for me.
this is the link i have for u.
sry my english is no to good but i try
u need to run without the touch flow
so u can see the program
http://rapidshare.com/files/226975669/BandSwitch.rar

Htc touch pro hsdpa/3g problems w/rogers (toronto,canada)

Hey all!
i need some help guys, i cant make my 3g/hsdpa internet work on my phone. im stuck with a "e" meaning im using edge and never seen the "H" or "3g" icon to use high speed internet.
ive been reading about flashing, and roms and whatnot and i think im in the right place on how to fix it, but have no idea where to even begin..
if someone can help...greatttly appreciated.....
ie. which rom works, how to install etc..
thankx

If you bought a touch pro and not an at&t fuze you cannot use 3g on your phone on the rogers network.
Rogers uses the 850 band for 3G and the touch pro does not support 8503g. if you have the at&t fuze it supports the 850 3g band and should work no matter what rom you use because 3g frequency support is hardware dependant not software.

so theres basically NOTHING i can do about this problem?

Unless you have superior abilities (borderline God-like) in the art of persuasion and are able to get the folks at Rogers to see the wisdom in offering 850 Band support for 3G ... sadly, no.

Speng2 said:
so theres basically NOTHING i can do about this problem?
Click to expand...
Click to collapse
well the only real valid solution would be to sell the touch pro, and then buy an AT&T fuze.

Mine is a Fuze and I have the same problem.
I was using a May version of Energy Titanium ROM and had always an H (HSDPA), I am living in the same house, place the phone at the same place, the only thing I changed was upgrading to Jun version of Energy Titanium ROM, now I got only E (Edge) no matter if I turn 3G On/Off, set Advanced Network HSDPA On/Off.
I use Titanium because I love SPB Shell, Senses are too slow for me.
Radio: 1.08.25.20M1 (the same on both ROMs) +Rilphone.dll
Is a ROM issue?
Please help!

no one help?
any link to flash back to May13th Energy ROM?

Moved as not ROM Development.

Telus Milestone problem with 3G

Hi,
I just bought a Telus Milestone while in Canada las week, I bought it from a Best Buy store in Toronto.
I live in Costa Rica and we use 850mhz 3G band but for some reason is not picking up 3G band only GSM with EDGE data connection.
I already try the "WCDMA only" option but still not working it goes out of service.
Is there anything different in Telus 3G network that could be not compatible here?. All of the iPhones 3G and 3GS work here with no problems, same as some other ATT phones.
According to the FCC my phone supports 850mhz 3G band.
Behind the battery it says: FCC IHDP56KC5
And according to FCC documentation it supports WCDMA 850/1900/2100 plus HSDPA 10.2 mbps
So, I don't know what's going on...
Hope somebody can help me, I heard there is a Field Test hidden option on the phone that can show some troubleshooting information, but I don't know how to access it.
Thanks for the help,
Luis

Planning to buy one too, so it'd be handy to know what's going on there. I take it you bought it unlocked? Also, is the APN and all that setup correctly? How do you have it setup, is it one of the new 3G phone lines or an old GSM one (which are capable of 3G as well)?

I have the exact same problem down in Mexico, I just received an unlocked Telus Milestone and all I get is edge. I am using the same APN configuration that I have on my Rogers Dream (G1) and I do get 3G on that one.
Also, I believe this forums are for HTC phones only, I'm not sure we'll get lots of help here on a Moto issue.

Mine does work on HSPA+ here on Telus.
Just a hypothesis would be: Since it has only been released on HSDPA/HSPA+ network in Canada, they haven't done proper testing on 3G mode and there is a bug in 3G only mode.
Like I said, I can't say for sure since the only other GSM network we have here is rogers which is mixed 3G and HSPA+.
On second thought, I do have a Fido/Rogers SIM lying around so I'll give it a shot over the weekend and let you guys know.

Thanks Ady, it does sound like a compatibility issue. I have tried Telcel, I should be able to try ATT in the US next week.
Other than the 3G issue, this phone very darn nice... way faster than the dream, Multitouch work's great ont the browser.

yeah, its really good.
Update: I gave fido a try and it seems to be working, but on HSPA.

I bought it locked to Telus, and got the unlock code from "UnlockMotoDroid"
My SIM card is one of the old GSM ones, but I already try the new 3G SIM Cards (kolby3g) and same problem, only EDGE data connection. APN and all that is correct.
pasker17, I'll love to hear if you find a solution. Keep me posted.
Ady, agree with you, other than the 3G issue, this phone is pretty awesome..!!! Hope I can find a fix soon. I'm wondering if this could be related to the HSPA+ advanced technology that might not be compatible here, but as far as I know it should be backwards compatible with any other 3G technology.
And also, I heard people is using it with AT&T no problems, 3G data speed. Do they have HSPA+ ?
Thanks for your help guys

AllI can tell you guys is ther eis something diffrent with Radio signal we are using here ( Canada ) and the one in South America, I been tryin to use Latam f/w on my stone and no signal aty all whatsoever , so th eother way around doesnt work , they must be something we are missing about network compatibility , 1 thing I am sure Telus 's 3g network is the new HSPA .

double post sry .

DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.

LuisoCR said:
DAG,
Yes, maybe there is some sort of advanced HSPA+ network in Canada, and that might be the reason is not working in some other places.
But as far as I know, all those HSPA+ flavors, should be backwards compatible.
Now I wish Motorola frees the bootloeader and I can try it with some other custom ROM.
Click to expand...
Click to collapse
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI

AverageCanadian said:
That wouldn't be it. If you the iPhone works in Costa Rica the Milestone should work.
Have you called ICE? From the very brief info I can find on how to get the iPhone to work in Costa Rica it almost appears that ICE itself has to approved the devices on its network. Apparently they have approved the iPhone. I assume they'd do it via IMEI
Click to expand...
Click to collapse
Yes and no, you do need to provide an IMEI to get your data plan working, but it should work with any device. I did it when I had a 3GS and have used my SIM on other phones and 3G works normally when setting my old apn. This is indeed bizarre

I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds

LuisoCR said:
I called ICE, and went to their offices. Milestone is not
in the "approved list" so they won't even take a look. Same with the iPhones they work fine but are not "approved".
They already got my Milestone's IMEI registered on the system.
At the end they told me that this could be a software incompatibility but since the phone is not "in the approve list" there is nothing else to do or test for them.
Since this phone for sure supports 850mhz 3g band, I'm starting to think that it could be a software thing.
I'll be in the US in a couple of week and will try to test it on ATT, I heard a lot of people are using Canadian Milestone there with full 3G speeds
Click to expand...
Click to collapse
I take it you've tested known-working SIM cards and all (not only Kolbi ones), I know for a fact that mine works with APN: icecelular, if you care to give it a try with mine, let me know and we can arrange something. I really want to buy a Milestone and want to know if it works with 3g here or not

I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.

LuisoCR said:
I've tested GSM Sim Cards (green and pink) and kolbi3g SIM cards, all of them with data enabled, not of them works with 3G data speed only EDGE.
Click to expand...
Click to collapse
OK then, if you've tested with apn:icecelular for the old GSM ones, and kolbi3g for the new ones, then I guess it's something specific to the phone, but this is extremely strange. :S

Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top

LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
How did you do this? I already ordered mine so as soon as it gets here I want to give it a try

Take a look at this thread
http://alldroid.org/threads/15924-Rooting-Telus-Milestone
They will tell you how to do it and even how to get root access, everybody is doing this in Canada and I already got root access on mine.
Let me know if you need some help

LuisoCR said:
Great... is working now in full 3G speed.
I just applied the Barazilian update to 2.0.1 and my radio baseband was changed. And now I can get full 3g data speeds and I have an "H" symbol on top
Click to expand...
Click to collapse
That's great news, guess it was software. haha.

[Q] stuck on 2g...wont go 3g...why?

So I I've searched for an answer or a problem similar only to come out with no luck...do what's going on right now is that I got my inspire unlocked from att and came to India because I now have to live here because in going to college here..anyway its unlocked and I purchased a prepaid plan from company Vodafone.
So I've been running with 2g for some time now and now I just sick off it and need 3g so I can also use mylaptop and connect to hotspot. Anyway I've got 3g plan however my phone is constantly staying on EDGE....which is pretty annoying because its so slow and I paid a bit to get 3g upgrade. I've tried the *%*#4636#*#* phone setting and switched to GSM/cdma auto. Also got the smsc and updated. Also I set up a new APN suited for the company with no luck..still on 2B.C. So my question is..how do you switch on 3g on inspire? Haven't been able to find that also been searching it. My Android is still 2.2.1 if that makes any difference. I've also called they company and HTC to no success...so please help me out. How do I initiate 3g on my inspire?
apparently I just need the option to turn on 3g and the phone info thing won't work...keeps me on edge.
Thanks

If you have tried going to your settings then to you mobile network settings. There should be an option to use only 2g networks. If that is checked, then you need to uncheck that.

shugga101 said:
If you have tried going to your settings then to you mobile network settings. There should be an option to use only 2g networks. If that is checked, then you need to uncheck that.
Click to expand...
Click to collapse
But that's the problem...I can't find that option.I go into mobile network settings and see data roaming...apn..network operators..and always on mobile network option. I've been trying o find a option to set which to put..for instance 3g only or 2 g only or 3g preferred..no avail. still have Droid 2.2.1 if that makes any difference..

Their is no way to get 3g. India uses a different frequency for 3g. No way to change it outside of getting a different phone with compatible bands

The Inspire radio utilizes the 850/1900 3G bands. India uses the 900/1800 bands for 3G. If you use the phone in a market where the 3G is on a different frequency than the radio in the phone, the best you'll get is Edge. This is hardware related. There is no setting you can change or ROM you can flash that will allow it to operate on 3G in your market.

So no absolute way of getting 3g on my inspire in India?

Nope
..........

Huh...so best bet would be to get a new phone? What should I look for in order for this problem not to happen again?

Get the correct version, The Desire HD.

Is it company -problem or a country -problem? If I switch providrs, will it work?

drsteez said:
Is it company -problem or a country -problem? If I switch providrs, will it work?
Click to expand...
Click to collapse
Doubt it. Pretty much everyone except the US uses 900/1800, and att uses 850/1900 on it's phones (the inspire) - as previously stated this is in the phones hardware. So unless you can find a provider that uses 850/1900 for 3G your SOL - best bet is to get a new phone (DHD uses 900/1800 for 3G and is the same device as the Inspire, very minor differences)

Even i too have the same problem and I am from India.I have tried with my network operators many times but nothing works,i have to pay for 3g data and use 2g.Is there no fix for this issue?

omg, SEARCH. its what you agreed to do before posting.
ill put it simply for you. your inspire will never get 3g outside of the united states.
http://www.worldtimezone.com/gsm.html
if you are in purple, u need a desire hd, orange, you need an inspire.

Darunion said:
omg, SEARCH. its what you agreed to do before posting.
ill put it simply for you. your inspire will never get 3g outside of the united states.
http://www.worldtimezone.com/gsm.html
if you are in purple, u need a desire hd, orange, you need an inspire.
Click to expand...
Click to collapse
Oh god!!guess i need to buy another phone in order to use 3g in my country.