ROM and warranty - General Topics

I have been trying to get an answer, but with no success so far.
Does anybody know what happens if you take your phone to warranty service with a custom ROM?
And...
with a custom SPL?
with stock ROM and SPL but a custom official Radio?
with an official ROM, but not the stock one (updated)?
with an official ROM but of another language?
with an official ROM of the same language, but with different or no brand?
Please answer at least a couple of these points... I'm desperate...
And please do not say "it should be" if you don't know, since everybody gives different answers this way. The best would be if somebody had tried that or if HTC had made an official statement about this.
Thanks!

Officially, if you alter your phone in any way, other than official software update, your warranty is void. Period.
My phone stuck in bootloader with a custom rom on it and AT$T online tech could not get it out of bootloader ( didn't tell them it had custom rom and Spl ) just told them it got stuck trying to update the rom. Three days later they sent me a new (refurb ) I sent them the old phone . That was the last I heard of it. For what it's worth.

denco7 said:
Officially, if you alter your phone in any way, other than official software update, your warranty is void. Period.
Click to expand...
Click to collapse
I thought that, but the warranty certificate doesn't even mention that. That's why I am asking. Someone told me that they won't be happy because you are breaking WM's EULA, but my thought then was that flashing SPL or Radio only does not break WM's EULA. And even installing another official ROM, but not officially available for download, may not break the EULA.
denco7 said:
My phone stuck in bootloader with a custom rom on it and AT$T online tech could not get it out of bootloader ( didn't tell them it had custom rom and Spl ) just told them it got stuck trying to update the rom. Three days later they sent me a new (refurb ) I sent them the old phone . That was the last I heard of it. For what it's worth.
Click to expand...
Click to collapse
Good news. Thanks for sharing.

denco7 said:
Officially, if you alter your phone in any way, other than official software update, your warranty is void. Period.
My phone stuck in bootloader with a custom rom on it and AT$T online tech could not get it out of bootloader ( didn't tell them it had custom rom and Spl ) just told them it got stuck trying to update the rom. Three days later they sent me a new (refurb ) I sent them the old phone . That was the last I heard of it. For what it's worth.
Click to expand...
Click to collapse
That's cool, IMO it sounds like you got lucky :-D I've sent phones in before because of physical issues and made sure I did my best to restore to factory settings before that. I'm with AT&T and was told over the phone that if I had used a non AT&T / HTC ROM that the warranty was void. If I sent my phone in like that, AND they checked, I would have been liable for the cost of the phone...not saying it *will* happen, but I wouldn't risk that myself :-D

Hmmm... An idea is that they say that because they don't want you to flash, but that they won't say a single word and repair/replace your phone in any case, since the warranty card does not mention it. Of course they won't if they suspect that the damage was caused by you...

Black Antitoon said:
Hmmm... An idea is that they say that because they don't want you to flash, but that they won't say a single word and repair/replace your phone in any case, since the warranty card does not mention it. Of course they won't if they suspect that the damage was caused by you...
Click to expand...
Click to collapse
Hopefully that's because they don't care and not because there's some people working on the phones who don't remember to check, etc...I wouldn't encourage sending back a phone with a custom ROM until I heard more success stories. Chances are that everyone has been trained that flashing a ROM will void the warranty, but the enforcement? Well who knows...

Of course. The only good reason for doing that would be that the phone does not turn itself on anymore, or does not recognise USB and is without HSPL. In these two cases it is impossible to revert to the stock ROM, but for the same reason it should also be difficult for HTC to notice that...

Black Antitoon said:
Of course. The only good reason for doing that would be that the phone does not turn itself on anymore, or does not recognise USB and is without HSPL. In these two cases it is impossible to revert to the stock ROM, but for the same reason it should also be difficult for HTC to notice that...
Click to expand...
Click to collapse
Ah, excellent point. *facepalm*

Related

Tilt Was bricked..any ideas as to unbricking?

hey Guyz. I have a Tilt that a customer gave me that got bricked while trying to flash one of dutty's roms...Problem is that the genius didn't load up Hard SPL even tho he told me that he did...now He wants me to fix it...even tho he didn't follow my instructions and read the WiKi...I kno that on the Hermes it was able to be unbricked. Is the same for the Kaiser possible? I would greatly appreciate your help as my customers are loving the work you guyz do here in nyc..
Thanks in Advance!
Cristian
What is the current status of the phone?
Can you get into the bootloader at all?
If you can get to the bootloader you should be able to load the AT&T AKU v0.4.4 ROM (the unoffical upgraded AT&T ROM). Once you get that loaded you should flash HardSPL immediately.
Let me know how it goes...
Cheers.
I bricked my tilt when it was less than 24 hours old... I recovered it with a BETA of the ATT rom and THEN redoing the hardspl thingy - worked a treat.
Do a search for tolt bricked and you should find afew threads for it.
The rom is called something like RUU_Kaiser_ATT_WWE....._Internal.exe
It goes to the Tri-Color Screen but stays there..I'll go ahead and research it so I can find the original AT&T and load it up...It shows a lot..workin for at&t and being a member on xda...U guyz have no idea how ya make life easier for my tilt customers b/c at&t truly dropped the ball on the rom...and by offering alternatives..u make the user experience so much better...thanks!
HTCFAN0923 said:
It goes to the Tri-Color Screen but stays there..I'll go ahead and research it so I can find the original AT&T and load it up...It shows a lot..workin for at&t and being a member on xda...U guyz have no idea how ya make life easier for my tilt customers b/c at&t truly dropped the ball on the rom...and by offering alternatives..u make the user experience so much better...thanks!
Click to expand...
Click to collapse
If you are at the bootloader screen (Tri-Color) then the phone is not bricked. In the sticky at the top on how to revert back for warranty replacement, it has links for the various roms. Just flash an official AT&T rom on it and you should be good to go. Then do the HardSPL.
Cool that you work for AT&T and hang out here! If you have any other warranty returns, I can give you my address as I wouldn't mind having a backup or two...
BTW: The AT&T ROM for the Tilt is actually quite good in the big picture of things. At least the phone is usable (slower than it should be and less memory than it should have, but its still very usable and stable on the official rom). If you want to ***** about official roms, go back to the 8125 and its official rom. The while the device (at the time) was great, that rom made the phone almost worthless (super slow, battery problems, bad radio, dropped calls, freezing, etc). I can't tell you how many people that run custom roms on the Wizard just can't believe what that phone is actually capable of.
Ok, sorry, got off topic there...
does Hard-SPL needs to be flashed just once on a device or does it need to be installed every tome a new ROM is going to be Flashed onto it?
mfrazzz said:
If you are at the bootloader screen (Tri-Color) then the phone is not bricked. In the sticky at the top on how to revert back for warranty replacement, it has links for the various roms. Just flash an official AT&T rom on it and you should be good to go. Then do the HardSPL.
Cool that you work for AT&T and hang out here! If you have any other warranty returns, I can give you my address as I wouldn't mind having a backup or two...
Click to expand...
Click to collapse
For some reason, it's not being recognized by my Activesync. I got it to recognize it but now it sayz Error 294: Invalid Vendor ID...I'm using the RUU_Cingular_WWE Rom for the Kaiser...so I'm flabbergasted at this point...
Quick Silver said:
does Hard-SPL needs to be flashed just once on a device or does it need to be installed every tome a new ROM is going to be Flashed onto it?
Click to expand...
Click to collapse
Only once! Than you can flash as much as you like!
HTCFAN0923 said:
For some reason, it's not being recognized by my Activesync. I got it to recognize it but now it sayz Error 294: Invalid Vendor ID...I'm using the RUU_Cingular_WWE Rom for the Kaiser...so I'm flabbergasted at this point...
Click to expand...
Click to collapse
ActiveSync will not recognize your device when in BootLoader mode!
The Vendor ID error means the ROM cannot be loaded on the Tilt without HardSPL. You need an original Tilt ROM. (That's what I think about this)
HTCFAN0923 said:
It goes to the Tri-Color Screen but stays there..I'll go ahead and research it so I can find the original AT&T and load it up...It shows a lot..workin for at&t and being a member on xda...U guyz have no idea how ya make life easier for my tilt customers b/c at&t truly dropped the ball on the rom...and by offering alternatives..u make the user experience so much better...thanks!
Click to expand...
Click to collapse
Oddly enough the "Original" Tilt ROM will not install on a Tilt that does not already have HardSPL on it (to spell it out for you, the CID of the ROM does not match the Tilt's stock SPL). If you check the "reverting back" sticky you'll find all this info already, though it is deep in the thread.
The AKU v.0.4.4 ATT Beta ROM does have the correct CID and will flash on a stock Tilt. SO that is what you are forced to resort to at this point. Once you get the beta ROM installed you can (and probably should) install HardSPL.
After all that, if you decide you want to return or warranty the phone follow the "revert" thread to restore it to "stock" form.
Some additional notes on your problem...
ActiveSync will not connect in Bootloader mode (this is expected). You should see a device show up in Device Manager however, I can't recall the exact description however.
quick flash procedure:
put phone in bootloader
connect usb cable
install ROM
FYI, the problem may not be a bricked tilt... you could try Pof's fix which involves using MTTY.exe to boot the phone, depending on how your "customer" tried to flash it it may just need a kick in the pants to restore it. (search Pof's SSPL for the Kaiser thread for instructions, the thread was closed so you will have to look deep).
<climbing on my soapbox>
Lastly... your use of the word "customer" concerns me... are you charging people for the work you do to their phones? If so, do you donate to the people who make it possible? I'm probably just misunderstanding you, but if you're profiting from others work, perhaps you should contribute (especially if you're coming here to ask for help).
</climbing down>
Good Luck!
Cheers.
Customers as in I work for an AT&T corporate owned Retail location and they have bought Tilts from me. They kno my Tilt has been modded and they usually want to do the same. I don't charge them for doing mods to their Tilts. This still remains a community where we help each other and I cherish that. Greed has no place here.
as far as ur suggestions...It looks like I'm gonna be drunk @ 4am on XDA tonite...lol...
HTCFAN0923 said:
Customers as in I work for an AT&T corporate owned Retail location and they have bought Tilts from me. They kno my Tilt has been modded and they usually want to do the same. I don't charge them for doing mods to their Tilts. This still remains a community where we help each other and I cherish that. Greed has no place here.
Click to expand...
Click to collapse
That's cool... my misunderstanding then. Hopefully no hard feelings .
All in all it sounds like the guy wants a custom ROM so you should probably get the ATT Beta ROM and install that. And then install HardSPL.
Check Kyphur's second post in the thread below for the ROM you want.
http://forum.xda-developers.com/showthread.php?t=343198
Thanks for the info sycho...I'll get to it after work..
Good news! The AKU 0.33 worked! Thanks for ur help sycho!
how can i re-install the window? at tilt 8925
i have wm6.1
i want to reset it so the error message shud gone like Recover ?
@kaal,
It seems what you want to do is a HARD RESET. Please visit Kaiser Wiki and read through. You'll know your phone better that way.
@HTCFan & Sirsycho, Glad you both sort it out in the community spirit Cheers!
sirsycho said:
Oddly enough the "Original" Tilt ROM will not install on a Tilt that does not already have HardSPL on it (to spell it out for you, the CID of the ROM does not match the Tilt's stock SPL). If you check the "reverting back" sticky you'll find all this info already, though it is deep in the thread.
The AKU v.0.4.4 ATT Beta ROM does have the correct CID and will flash on a stock Tilt. SO that is what you are forced to resort to at this point. Once you get the beta ROM installed you can (and probably should) install HardSPL.
After all that, if you decide you want to return or warranty the phone follow the "revert" thread to restore it to "stock" form.
Some additional notes on your problem...
ActiveSync will not connect in Bootloader mode (this is expected). You should see a device show up in Device Manager however, I can't recall the exact description however.
quick flash procedure:
put phone in bootloader
connect usb cable
install ROM
FYI, the problem may not be a bricked tilt... you could try Pof's fix which involves using MTTY.exe to boot the phone, depending on how your "customer" tried to flash it it may just need a kick in the pants to restore it. (search Pof's SSPL for the Kaiser thread for instructions, the thread was closed so you will have to look deep).
<climbing on my soapbox>
Lastly... your use of the word "customer" concerns me... are you charging people for the work you do to their phones? If so, do you donate to the people who make it possible? I'm probably just misunderstanding you, but if you're profiting from others work, perhaps you should contribute (especially if you're coming here to ask for help).
</climbing down>
Good Luck!
Cheers.
Click to expand...
Click to collapse
Because of you folks and this thread, I have a working device as opposed to a paperweight...Thanks!!!

Reverting to original SPL with microSD ?

Hi.
Last night I flashed TNT on my TynTN II, and this morning, no more USB. Doesn't charge either.
Not too sure what happened here, sounds more like a hardware problem. The mini USB connector looks fine though.
So time for a warranty repair. I've reverted to the original RUU using my microSD, that was easy.
However, I haven't found a way to revert to the original SPL (I have HardSPL installed obviously).
When I follow the usual route to flash from the SD card, it shows that it's flashing the bootloader, yet when I go back into the bootloader, it is still the Olipro version.
Is there a way to revert to the original SPL/bootloader with just a microSD ?
Looked here, but couldn't find that answer, so Im creating a new thread.
Thanks
Jean-Yves
ive read on multiple threads about this issue and the general opinion is that it is not possible.
Bugger....
They will probably deny repairing my unit under warranty then..
jyavenard;2148613 said:
Bugger....
They will probably deny repairing my unit under warranty then..
Click to expand...
Click to collapse
As long as the original rom is on it they more then likely will accept it.
i think there could be a way to get original SPL area with microSD
jyavenard said:
Bugger....
They will probably deny repairing my unit under warranty then..
Click to expand...
Click to collapse
You need to really brick it .... so it doesn't pwr up.
No power, no bootloader, no visual proof of flashing.
After several users flashed the radio from hell, warranty return was the only answer before the fix came out....they got replacements.
don't worry about it. My buddy's Tilt had the same issue with the USB. I just took the latest official ROM and tossed it on my MicroSD card and flashed it that way. They took it no problem.
-Mc
Yes you can. PM me or I'll try to remember to reply when I have time. Prob. should PM me though.

[Q] ROM to warranty

Hey guys,
I contacted the store where i bought my defy because i want to fix my flashlight, they activated the replacement/repair service, but now i really don't know which ROM should i flash for it.
At the moment i'm with 3.4.2 155 Finland, this Defy was bought in France, unlocked, and it came with 2.21 enFR.
Any idea?
Thanks.
Aqui no Brasil você precisa da ROM original que veio com o smartphone.
edition- said:
Hey guys,
I contacted the store where i bought my defy because i want to fix my flashlight, they activated the replacement/repair service, but now i really don't know which ROM should i flash for it.
At the moment i'm with 3.4.2 155 Finland, this Defy was bought in France, unlocked, and it came with 2.21 enFR.
Any idea?
Thanks.
Click to expand...
Click to collapse
Please read this!
http://translate.google.com/transla...oid-2-2-froyo-roms-betaversionen.html&act=url
If you downgrade to Android 2.1 via nandroid backup you will have the problem that your booloader will not downgrade.
Also in the same thoughts, my earpice is once again dead (second phone) and I am planning to send the phone back. I am going to go with a new UK retail version of the 2.2 version ( or wait a week or some more to acutally get the official sbf 2.2 uppdate and install it myself). I assume that the chance they will ever check which version is on the phone to be rather slim to say the least. I guess that the one taking in the return would need to be pretty up to date with the phone and know exakt versions of android for my phone, i dont really see that the normal person working with returns is this up to date for each phone model and that they would spend so much time at beeing suspiceous if all looks to be ok with the phone... And even more, how could they actually prove that i have installed an sbf myself at all? I mean for all that i know "the dumb user I am" the phone was like that when i recived it and i have done nothing to it or "I one day got OTA uppdate message and i recived it".
In the end of the day I assume also that motorla is not in a state to screw their customers when the earpice error is so common, and even if you kinda loose the waranty by flashing a new rom I dont thint that you will loose the right for reclamation of the unit (Like saying that if you repaint the car, and suddently the steering wheel deatach that this should not be manufacturing issue, what I mean is that this would be two issues that are not directly related to eachoter at all) However I do also think that if the user had bricked/dammaged the phone by the actual flashing¨/rooting proces he should not be accepted a return or repair, as this really is done on your own risk and should be out of warranty or reclamation for that cause..
Or what would you think? Any experience?
walter79 said:
Please read this!
http://translate.google.com/transla...oid-2-2-froyo-roms-betaversionen.html&act=url
If you downgrade to Android 2.1 via nandroid backup you will have the problem that your booloader will not downgrade.
Click to expand...
Click to collapse
Yes i know that, but eugene was telling that using his update.zip method we will be able to go back to 2.1
Other thing, on that site says that motorola is still accepting warranties with different ROMs?
I have two weeks to send the phone, i guess i will wait one week more, with so many leaked ROMs the official 2.2 should be close.
Yes yes, I think I will do the same, wait some week or so more to see if the offical rom gets out. But anyway, would see it slim chance that they will not repair your phone. Had many phones repaired for manufacturing errors during the years. In the end of the day, this is not apple, it is not enought to TOUCH your phone without silk gloves to guarante that you are out of warranty hehe lol
edition- said:
Yes i know that, but eugene was telling that using his update.zip method we will be able to go back to 2.1
Other thing, on that site says that motorola is still accepting warranties with different ROMs?
I have two weeks to send the phone, i guess i will wait one week more, with so many leaked ROMs the official 2.2 should be close.
Click to expand...
Click to collapse
krst said:
Yes yes, I think I will do the same, wait some week or so more to see if the offical rom gets out. But anyway, would see it slim chance that they will not repair your phone. Had many phones repaired for manufacturing errors during the years. In the end of the day, this is not apple, it is not enought to TOUCH your phone without silk gloves to guarante that you are out of warranty hehe lol
Click to expand...
Click to collapse
I think for the earpiece problem they will not notice it, but on my case was something caused by a leaked ROM, at least it seams so, that's why i'm trying to see what can i do to be able to repair it without problems.
I live in Portugal and i will sent it to France for repair, so i really have to be sure.
walter79 said:
Please read this!
http://translate.google.com/transla...oid-2-2-froyo-roms-betaversionen.html&act=url
If you downgrade to Android 2.1 via nandroid backup you will have the problem that your booloader will not downgrade.
Click to expand...
Click to collapse
Even using 2.1 boot only?

[Q] Many, many noob q:s. Appriciate the help!

Hello, Extreme noobpost incoming
I’m planning on rooting my HTC Sensation and have never ever tried something like it before.
I thought I would use this guide (http://forum.xda-developers.com/showthread.php?t=1192300) to do it but would like you experts to answer some questions I got before I do it. And they are probably extremely noobish for you folks, so please bare with me or just stop reading here
1. I live in Sweden and thereby have a Swedish unbranded HTC Sensation. Is there any difference in the phones in different countries that might be a problem if I use the guide above or are all HTC Sensations the same?
2. If I do the things in the guide above, (yeah I plan on doing everything I can do, why go half the way. Well I don’t know but I thought I follow the guide fully), will the warranty on my phone still apply?
3. What risks are there if I do these steps in the guide? Is there any risk of permanently damaging or totally destroy my phone to the point that I have to buy a new one?
4. The main reason I want to do this is because I’m curious to what I can do to the phone afterwards but also because of the game “Paradise Island” that I’m playing and can’t save or backup cause the game doesn’t offer those options. Can I root the phone even if I don’t reset the phone back to the state when I bought it? Total reset. Or is it better to first reset the phone before I start using the guide?
5. What is the reason to get S_ON back when you once got S-OFF. Is S-ON needed to do any specific things?
6. I don’t fully understand what SuperCID means but do I need it if I’m planning on keeping HTC Sense or use the following ROM (http://forum.xda-developers.com/showthread.php?t=1098849)? And is this ROM better than the stock one in performance. I really want to use HTC Sense because I like it very much and from what I understood, the ROM I linked to is an improved HTC Sense stock ROM, right?
7. Is it hard to redo all this if I for some reason would change my mind? It’s not like I can just hit the “reset to manufactured state” and it’s all back to the beginning right?
8. What is KERNEL? -.-
9. What are Radios?
10. What app should I use to make a backup before I start all of this? Titanium backup? Or is this only working when the phone is rooted?
11. Is it possible to get 5-6 columns/rows instead of the standard 4 in HTC Sense when rooted or using the ROM posted above? And is it possible to get landscape mode?
12. I have read about overclocking the phone and is it worth it? Will it be that faster and whats the risk of damaging the phone?
13. What is the main things I got to do to be certain that I successfully beckup my paradise island game before I start wrecking my phone . Cause I think I will after reading all these questions to my self again
Maybe I got more questions later, until then…
Thanks for the help in advance and hope someone understands the dilemma I got.
I really want to try all of this but I’m really a bit scared of screwing up my game and my phone.
1: don't think so
2: nope, will be voided.
3: yeap, a new shiny expensive paper weight.
4: don't get you
5: warranty! You'll be able to get back your warranty ( but I'd say flash back your stock Rom )
6: cid is like a code that different types of sense uses. Here in Asia its HTC_04 thus if I tried flashing any other Rom that does not have that code, it'll come up with an error. Super cid allows you to flash ANY Rom you want
7: not really
8: kernel is the heart ( or brain ) of android and Linux distros. Basicly without it nothing would work
9: I have no.idea either xd
10: yeap and yeap
11: if on stock you'd have to mod yourself. Most custom roms have this already
12: I'd say stay away from it
13: wait whut?
Sent from my HTC Sensation using XDA Premium App
illuminarias said:
2: nope, will be voided.
Click to expand...
Click to collapse
Thats not true if you read the same thread tells you how to get s-on back (restoring warranty)
Read on brother, I said if you s-on you get it back
Sent from my HTC Sensation using XDA Premium App
Just FYI for those wondering about warranty. I rooted my Nexus One and returned it to HTC for a replacement while it was still rooted with S-OFF and they sent me a new one with no questions asked. Then I exchanged two MyTouch 4G's, both with S=OFF, to two separate T-Mobile stores and both were replaced with no questions asked.
I'm sure that your warranty is technically voided once you S=OFF. However, I am now convinced that more times than not T-Mobile or HTC will still honor the warranty as long as there is no physical damage.
Just my $0.02.

[Q] Rooting, bootloader & warranty

I have bought my HTC Explorer just 2 weeks ago. I'd really love to have root access to it. But I do not want to spoil my HTC 2 year warranty...
So I have 2 questions.
First, I hear that unlocking the bootloader voids your warranty. But I hear mixed opinions about whether or not it is possible to gain root access without unlocking the bootloader. Is it impossible, or just not YET possible? I hear people talking about an exploit in HTC One that allows it or something... ( wwwmodacocom/topic/353986-testing-rooting-your-one-x-without-unlocking-the-bootloader-windows-mac-linux/ )
Second, let's say it is impossible to root without unlocking. Is it possible for me to backup my current phone data so that after unlocking the bootloader, I can restore the phone to it's previous state? With "it's previous state" I mean that it looks like my phone was never unlocked or rooted, so I can send it for warranty repairs if needed. Is RUU what I need, or more?
Any help would be appreciated. I don't want to wait 2 years to root my phone!!! :crying:
believe me i rooted my phone in a week after i bought it after surfing info on net before buying it and who cares for warranty i can now do whatever i want like new roms etc....
Wouldn't do
I care, because I always have little money on me. I want to be able to repair my phone fast when needed.
Besides, I'm not into flashing ROMs. Sense 3.5 looks good to me. I'm more into replacing system apps with my own apps, replacing HTC ringtones with my own, expanding internal memory, ect.
And really, if you can save both your warranty, and get your phone rooted, isn't that the best?
ya its our wish bt not possiible btw care your phone so much that you may not need to go to service centre
root it don't worry nothing wrong will happen enjoy the world of android without limitations or boundry
nik007rock said:
ya its our wish bt not possiible btw care your phone so much that you may not need to go to service centre
root it don't worry nothing wrong will happen enjoy the world of android without limitations or boundry
Click to expand...
Click to collapse
Thank for your input, but it's not quite the answer I'm looking for. It's a matter of opinion whether rooting is worth voiding your warranty. I'd like to have a more fact based answer.
Is it really not possible to root without unlocking boot loader?
And how about my second question? Can I undo rooting like it never happened?
The thing is, you cannot root your phone, without unlocking the bootloader, then you wont have warranty, however in this thread > http://forum.xda-developers.com/showthread.php?t=1816836 the OP says, that he knows the way, of locking the bootloader again. Locking the bootloader is important thing to do, if you have to use your warranty, rooting is not the issue, the tricky part is, for now I havn't seen anyware that you lock your bootloader and it says LOCKED, there is just a standart way that says RE-Locked, this won't do the trick. My idea is, PM the OP in the thread, if he can help you, root it, if he can't and you are afraid to brick your device, don't root it and stay with stock rom. I hope that's the answer what you looked for.
shortyoko said:
The thing is, you cannot root your phone, without unlocking the bootloader, then you wont have warranty, however in this thread > http://forum.xda-developers.com/showthread.php?t=1816836 the OP says, that he knows the way, of locking the bootloader again. Locking the bootloader is important thing to do, if you have to use your warranty, rooting is not the issue, the tricky part is, for now I havn't seen anyware that you lock your bootloader and it says LOCKED, there is just a standart way that says RE-Locked, this won't do the trick. My idea is, PM the OP in the thread, if he can help you, root it, if he can't and you are afraid to brick your device, don't root it and stay with stock rom. I hope that's the answer what you looked for.
Click to expand...
Click to collapse
Yeah, thanks. That's helped a lot. Just one more question though.
Can I make a 'screenshot' of my current system? A backup of all the data on the phone, including app settings, system settings and even the original ROM perhaps. Do you need to be rooted for that? If yes, then what can you backup without being a superuser?
That was more than one question isn't it...
Without a root, no or atleast I don't know how. Without superuser you can backup files on sd card, like pics and stuff.
hi
im not sure on the explorer but on the one X the fast boot comand
fastboot oem re lock will re lock the boot loader and then we can get the original stock recovery re add it via fast boot command and then flash the orignal RUU via the pc and most of the service guys at least in India are not all that much a techie and wont really chek so mostly ur phone will get warranty service
this is just the info i got by reading in the forum :laugh:
haree said:
hi
im not sure on the explorer but on the one X the fast boot comand
fastboot oem re lock will re lock the boot loader and then we can get the original stock recovery re add it via fast boot command and then flash the orignal RUU via the pc and most of the service guys at least in India are not all that much a techie and wont really chek so mostly ur phone will get warranty service
this is just the info i got by reading in the forum :laugh:
Click to expand...
Click to collapse
Thanks, but I live in Malaysia. I never went for warranty repair before, but just in case, I need to lock the bootloader in a way that is will say "LOCKED" instead of "RELOCKED", because IF they were to check, the latter voids the warranty. I think your method will make it say RELOCKED, no?
I've browsed the web, and this site, and although I've found a few (very few) that talk about making the bootloader say LOCKED, they all say it's risky, and meant for other phones than the explorer... Except for the link shortyoko gave me. That one is work in progress. :fingers-crossed:
P.S.
Your reply would be a lot easier to read if you use full stops instead of using 4 "and"s. Just saying...
Bump
The site mentioned above is so far a dead end as the OP has gone missing.
Is there no one else that knows how to lock the bootloader of the explorer without saying "relocked"?
Another thing. What other methods besides using HTCdev can you use to safely (read:minimum risk) unlock the bootloader of the explorer?
Djalaal said:
The site mentioned above is so far a dead end as the OP has gone missing.
Is there no one else that knows how to lock the bootloader of the explorer without saying "relocked"?
Click to expand...
Click to collapse
Not sure, but maybe with something like memory addresses or something else.
Djalaal said:
The site mentioned above is so far a dead end as the OP has gone missing.
Another thing. What other methods besides using HTCdev can you use to safely (read:minimum risk) unlock the bootloader of the explorer?
Click to expand...
Click to collapse
I think it should be possible to unlock bootloader without HTCDev, you just send them the "code" and they send you unlock_code.bin. There should be something like keygen. If it isn't created now, maybe in future it will be.
Just using the programmer's logic .
Making the bootloader say Locked instead of ReLocked isnt as easy as it sounds..
And I just had the HTC service center replace my phone.. I hard bricked it playing around with revolutionary(a tool to get S-OFF in HTC)..
And they just replaced it.. Just like that.. No hassle of Unlocked or Locked or Relocked.. Thats the situation in India..
And rooting is matter of perpective.. Some people see fit to do it, others dont.. Rooting is safe.. If you follow the instructions to the letter..
If you decide to go for rooting, HTCdev.com is the best way to go.. If there was anything wrong with the method at HTCdev website, then they wouldnt put it there.. So its thoroughly tested by a lot of users, and the company..
As far as making the bootloader say Locked instead of Relocked, i believe XDA will come up with a way sometime in the future..
A screenshot of your current system is possible, but not a screenshot that can trick HTC into keeping your warranty.. And as the Moderator, Mr. Haree said, the command "fastboot oem relock" will relock your bootloader, but you wont get your warranty back in any case.. Atleast right now..
And one last thing.. As awesome as Sense is, it gets really old and boring after some time.. And I assure you, you are missing out on soo much by not rooting.. ICS, JB, AOSP, AOKP, modded versions of these ROMs, customized Sense ROMs, lot of options to customise your phone any way you want, you can make your phone your own.. People will see your phone, and say "This is <insert your name>'s phone, without a doubt!!'
Again, its a matter of perspective..
You never know, in the two years that you have your warranty(on paper if you root), there is a very high possibility that some way, to reclaim your warranty, will come up for our Explorer..
Hope this helped oot..
Peace.. V
bhargz16 said:
And I just had the HTC service center replace my phone.. I hard bricked it playing around with revolutionary(a tool to get S-OFF in HTC)..
And they just replaced it.. Just like that.. No hassle of Unlocked or Locked or Relocked.. Thats the situation in India..
Click to expand...
Click to collapse
Dude, I think you are our hope to get s-off to our device, because you can anytime give your device back to warranty service. And looks like they doesn't care about bootloader state .
Sent from my HTC Explorer A310e using xda app-developers app
zgintasz said:
Dude, I think you are our hope to get s-off to our device, because you can anytime give your device back to warranty service. And looks like they doesn't care about bootloader state .
Sent from my HTC Explorer A310e using xda app-developers app
Click to expand...
Click to collapse
In a perfect world, I'd say hell yeah!!
But I dont know squat about anything..
I'm still learning.. Lot of reading left to do yet..
bhargz16 said:
Making the bootloader say Locked instead of ReLocked isnt as easy as it sounds..
And I just had the HTC service center replace my phone.. I hard bricked it playing around with revolutionary(a tool to get S-OFF in HTC)..
And they just replaced it.. Just like that.. No hassle of Unlocked or Locked or Relocked.. Thats the situation in India..
And rooting is matter of perpective.. Some people see fit to do it, others dont.. Rooting is safe.. If you follow the instructions to the letter..
If you decide to go for rooting, HTCdev.com is the best way to go.. If there was anything wrong with the method at HTCdev website, then they wouldnt put it there.. So its thoroughly tested by a lot of users, and the company..
As far as making the bootloader say Locked instead of Relocked, i believe XDA will come up with a way sometime in the future..
A screenshot of your current system is possible, but not a screenshot that can trick HTC into keeping your warranty.. And as the Moderator, Mr. Haree said, the command "fastboot oem relock" will relock your bootloader, but you wont get your warranty back in any case.. Atleast right now..
And one last thing.. As awesome as Sense is, it gets really old and boring after some time.. And I assure you, you are missing out on soo much by not rooting.. ICS, JB, AOSP, AOKP, modded versions of these ROMs, customized Sense ROMs, lot of options to customise your phone any way you want, you can make your phone your own.. People will see your phone, and say "This is <insert your name>'s phone, without a doubt!!'
Again, its a matter of perspective..
You never know, in the two years that you have your warranty(on paper if you root), there is a very high possibility that some way, to reclaim your warranty, will come up for our Explorer..
Hope this helped oot..
Peace.. V
Click to expand...
Click to collapse
Yeah, that helped.
And yeah, I just realized the greatness of custom ROMs. There are many benefits of rooting I know, the most important one to me right now is the ability to create more space for apps. That internal memory is really lacking on the explorer...
I realize that a way to lock the bootloader might be created before I need to send it for repairs (if ever), although I am not sure what the chances are. That's why I'm now looking into how to unlock it.
The thing is, I don't want to use HTCdev, not because it doesn't work, but for the following two reasons.
I live in Malaysia, and I believe they WILL check the bootloader. But just in case they won't check it, my warranty stays intact (on paper).
HOWEVER, I've read on multiple threads (of other android phones) that unlocking your phone using HTCdev will alert HTC that you have rooted it, and it will automatically void your warranty (on paper). No hope for warranty repairs there, even if they don't check bootloader.
I've also read on threads (of other android phones) that attempt locking the bootloader (without it saying relocked), that it doesn't work for phones that have been unlocked using HTCdev.
That's why I ask if there is another way to do it for the explorer.
Djalaal said:
Yeah, that helped.
And yeah, I just realized the greatness of custom ROMs. There are many benefits of rooting I know, the most important one to me right now is the ability to create more space for apps. That internal memory is really lacking on the explorer...
I realize that a way to lock the bootloader might be created before I need to send it for repairs (if ever), although I am not sure what the chances are. That's why I'm now looking into how to unlock it.
The thing is, I don't want to use HTCdev, not because it doesn't work, but for the following two reasons.
I live in Malaysia, and I believe they WILL check the bootloader. But just in case they won't check it, my warranty stays intact (on paper).
HOWEVER, I've read on multiple threads (of other android phones) that unlocking your phone using HTCdev will alert HTC that you have rooted it, and it will automatically void your warranty (on paper). No hope for warranty repairs there, even if they don't check bootloader.
I've also read on threads (of other android phones) that attempt locking the bootloader (without it saying relocked), that it doesn't work for phones that have been unlocked using HTCdev.
That's why I ask if there is another way to do it for the explorer.
Click to expand...
Click to collapse
You've read correctly.. There's actually two stages to unlocking your phone.. Rooting comes after unlocking.. Unlocking your bootloader and radio.. What the HTCdev website does, is unlock the bootloader.. There is no way to unlock radio for our phone yet.. And thats because this phone is relatively new..
For more info on this, just google 'What is S-OFF'... You'll find all the info you need..
Also, there's this thing called an XTC Clip.. It turns your phone to S-OFF.. A piece of hardware, it is.. A 1 time use XTC clip costs around 70 US$..
Not compatible with Explorer yet..
And also, this just in.. HTC phones unlocked from the official HTCdev website, turned to S-OFF, have been successfully Locked and S-ONed.. LOCKED.. Not RELOCKED... So they got their warranty back.. I believe they were HTC EVO 3Ds...
And there are a lot of theories flying around, for ideas regarding S-OFF or Locking instead of RElocking.. You can find them all here on XDA..
Most of them in the HTC Wildfire S forum..
And also, as long as you have S-ON, it is impossible to hard brick your phone, because all the changes that you make to the partitions, are lost on reboot.. So no error sticks.. Unless you are crazy enough like me, to try some other phone's gold card into your Explorer..
So, you wont be needing your warranty, unless you damage your phone physically, as it is not possible to (soft)damage an HTC without S-OFF..
Everybody else.. If I'm wrong in this somewhere, please correct me..
---------- Post added at 04:49 AM ---------- Previous post was at 04:44 AM ----------
HTC phones are hauntingly complicated..
I've tried unlocking the bootloader on my explorer, downloaded the files and followed the process but somewhere along the line something goes wrong.
1. What is the RUU?
I noticed on the tut. That I used the first time, it said nothing about it. Once it didn't work I tried a different tut. It mentioned flashing the RUU to update. But on that tut. On the htc.dev sight it gave that option, on the one I used that wasn't an option. Is changing the RUU mandatory and if so how?
2. Which file needs to be extracted, in the beginning there are three files that have to be pasted in a folder that I have to create. I did that and when I open the window to give the commands I notice that on the tut. It shows as admin/user: but mine reads user/user: what did I do wrong? I can't get passed that point. Any help will be appreciated. I'm anxious to root my ex. And start modifying. Thanks fellas!:what:
Sent from my HTC Explorer using xda app-developers app
daddybux said:
I've tried unlocking the bootloader on my explorer, downloaded the files and followed the process but somewhere along the line something goes wrong.
1. What is the RUU?
I noticed on the tut. That I used the first time, it said nothing about it. Once it didn't work I tried a different tut. It mentioned flashing the RUU to update. But on that tut. On the htc.dev sight it gave that option, on the one I used that wasn't an option. Is changing the RUU mandatory and if so how?
2. Which file needs to be extracted, in the beginning there are three files that have to be pasted in a folder that I have to create. I did that and when I open the window to give the commands I notice that on the tut. It shows as admin/user: but mine reads user/user: what did I do wrong? I can't get passed that point. Any help will be appreciated. I'm anxious to root my ex. And start modifying. Thanks fellas!:what:
Sent from my HTC Explorer using xda app-developers app
Click to expand...
Click to collapse
An RUU is Rom Update Utility.. Its given out by the company in the form of updates over the stock Rom.. As far as I know, an RUU isnt required for htc explorer yet..
To unlock the bootloader, you need two commands.. ADB and Fastboot.. Download this package..
http://forum.xda-developers.com/attachment.php?attachmentid=992962&d=1333997171
It has ADB and fastboot.. so you dont need to download the whole sdk.. Also, download htc sync for drivers..
After that, follow the instructions given on the htcdev website.. and if everything goes properly, you'll hve an unlocked bootloader..
shortyoko said:
The thing is, you cannot root your phone, without unlocking the bootloader, then you wont have warranty, however in this thread > http://forum.xda-developers.com/showthread.php?t=1816836 the OP says, that he knows the way, of locking the bootloader again. Locking the bootloader is important thing to do, if you have to use your warranty, rooting is not the issue, the tricky part is, for now I havn't seen anyware that you lock your bootloader and it says LOCKED, there is just a standart way that says RE-Locked, this won't do the trick. My idea is, PM the OP in the thread, if he can help you, root it, if he can't and you are afraid to brick your device, don't root it and stay with stock rom. I hope that's the answer what you looked for.
Click to expand...
Click to collapse
You can do it but no dev( with that knowledge) is interested to look in our small Pico
Example
Wildfire s bootloader can be controlled without HTCdev
There is a software by which you can unlock relock and show locked also !!!
Sent from my HTC Explorer A310e using xda premium

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