Hi,
My Vox is in an endless reboot cycle. I boots and after the Home screen displayed for about 30 secnds, it shuts itself down, as if the power-off button had been pressed, and then goes dead. Then, after about as minute, it goes on, and reboots without me having touched it.
I've removed the SD and SIM cards, and get the same result.
Needless to say, I cannot connect to it with Activesync.
I'm running the latest WM 6.1 available on this forum.
Can anyone afooer some advice on how to fix this problem?
Thanks
have u instaled smarttoolkit rc09? if yes, then remove it.
I too had the same experience with the software. instead,install the RC08.
If u have not installed the above software, then try removing the microSD card and boot. it shud work.
Cheers,
Akshay
Looks like hard reset is the only option you are left with, But be warned that you will loose all your data (on the phone), sim card is not touched. Regarding howto hard reset, please see the wiki
Plazmaboy said:
Hi,
My Vox is in an endless reboot cycle. I boots and after the Home screen displayed for about 30 secnds, it shuts itself down, as if the power-off button had been pressed, and then goes dead. Then, after about as minute, it goes on, and reboots without me having touched it.
I've removed the SD and SIM cards, and get the same result.
Needless to say, I cannot connect to it with Activesync.
I'm running the latest WM 6.1 available on this forum.
Can anyone afooer some advice on how to fix this problem?
Thanks
Click to expand...
Click to collapse
just remove the battery and then remove the sd card. reinsert battery and reboot now. it should work. if u have smart toolkit 09,remove it. another program this causes this feedback loop is photocontacts pro. what software do u have running? if nothing else works, try a hard reset. sincerely hope u have synchronized ur data already. else u will lose t fully.
you can also pull the simcard, this will switch off the vox.
With me this worked: after restart the problem was gone.
Related
Hello I have a very strange problem with my Prophet...
when I turn it on or do a soft-reset i must touch the display and move with the stylus on the Display all the boot-time when i donĀ“t do this my Prophet freeze at the Splash screen is that Normal ?
I have a xda Neo G4 with the Last Dopod Rom please help me anyone... sorry for my bad english and THANK YOU!!!
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
cidriver said:
Did you make a HR?
Remember, you'll erase all your data. Remove the SD card and Press and hold the camara and common manager buttons at the same time, then put the stylus into the hold close to the USB connection. Still hold the mentioned button, when a dark screen become, it going to said to restore, push the green button you used to answer a call.
Your device become as factory.
Click to expand...
Click to collapse
i know how goes a hardreset Thank you no i will only know why this happens ?
I have the same problem. I only soft reset while on external power otherwise the system either hangs or I have to tap the screen often to keep it alive. I found no solution.
HELP!!!
Having the same problem here.
After hard or soft reset my prophet freezes on the screen with the spl/ipl info. This happend after I tried to install the AKU3.3.13.ASERG-us rom.
Tried everithing I know (which is not much in this area)
HELP
Try flashing with another ROM. Wm5 or wm6. We are plenty of alternatives.
reSpect
Just resetup ur Rom and other programs.... and make sure when u install any programs need to restart ur device that make restart ... and follow the steps step by step
Hi
I have had my vox for about a year now, and yesterday I updated the ROM, and installed SmartToolKit on it. I was then browsing my contacts, when the phone suddenly freezed. Then I pushed the "turn off button" on the top of the phone, but nothing happened. Then I had to remove the battery. When i put in the battery again the phone wouldn't turn on anymore, and it still wont. I have tried to hard reset it, but nothing happens. When I try to turn on the phone, the LED lights for about a second, and then it goes out. The display doesn't show anything, and the phone doesn't vibrate. I have tried to take out the memorycard and simcard, but it does not help. It can go to boot mode when i push and hold the camera button while pluggin in the USB cable. I have tried updating the ROM again ind boot mode. But that doesn't help. What is wrong, and what can I do?
Baryylos
Baryylos said:
Hi
I have had my vox for about a year now, and yesterday I updated the ROM, and installed SmartToolKit on it. I was then browsing my contacts, when the phone suddenly freezed. Then I pushed the "turn off button" on the top of the phone, but nothing happened. Then I had to remove the battery. When i put in the battery again the phone wouldn't turn on anymore, and it still wont. I have tried to hard reset it, but nothing happens. When I try to turn on the phone, the LED lights for about a second, and then it goes out. The display doesn't show anything, and the phone doesn't vibrate. I have tried to take out the memorycard and simcard, but it does not help. It can go to boot mode when i push and hold the camera button while pluggin in the USB cable. I have tried updating the ROM again ind boot mode. But that doesn't help. What is wrong, and what can I do?
Baryylos
Click to expand...
Click to collapse
Welcome
Have you tried reflashing another ROM?
And please READ the Wiki
Also check here: http://forum.xda-developers.com/forumdisplay.php?f=358
orb3000 said:
Welcome
Have you tried reflashing another ROM?
And please READ the Wiki
Also check here: http://forum.xda-developers.com/forumdisplay.php?f=358
Click to expand...
Click to collapse
Yes I have tried that. Still can't get it to work.. Do you know what I can do ?
I was using my phone today and put it in the pocket of my jacket. An hour or so later when i took it out it was off. When i tried to turn it back on it just stuck on the first SFR splashscreen and has never moved past it. I've tried removing the battery, removing the SD card, hard reset ,removing the Sim card, removing the battery but with the power cable. None of which worked.
No New software installed recently.
Any Ideas anyone?
Any suggestions very much appreciated
Hey
I had this problem a while ago
I tried everything tooo, in the end I just had to put it in to bootloader mode (sorry i cant remember the keypress)
and reflash it, someone said afterwards that something had probably corrupted my rom
hope this helps
hold the cammera button pressed and plug in the usbcord!
If u have memory card..just remove it and then restart again..it ll work...i had the same prob...it had worked for me
Hey all,
I need some help. The other day my touch cruise was working fine, but I wasnt able to connect to the network, and I thought it was time to do a soft reset. After soft reset my phone has now stopped working. It is stuck on the screen that says:
POLA100
SPL-3.13.0000
CPLD-2
The screen has 4 color bars on it, in this order:
RED
GREEN
BLUE
WHITE (SERIAL OR USB)
Every time I reset the phone it quickly flashes the screen with a messege that I believe says "No Image Found"
Any ideas on how I can fix this?
Thanks for all your help guys in advance!
Matrixum
A quick update...
I have managed to get back into the phone. I plugged it into the usb, and of course it would not recognise it. However, after it was plugged in I held down the camera button, and the power button and pushed in the reset button, and vola the phone restarted back to normal. I have not lost the operating system or anything. I am not sure what will happen if I turn it off. So I plan on backing it all up and then trying to turn it off and on.
But if you have any answers to this problem please let me know as I am not sure what i have done.
Thanks again guys
Matrixum
Update:
Ok everytime I turn off my phone I go back to the tri color screen. The only way for me to get back into the phone is if I plug it into the USB and hold down the camera button and hit the soft reset. Any ideas?
I guess nobody has had this problem? I must be the first! Seriously.... Well I still have the problem, each time I shut off the phone and turn it back on it goes to the tri color screen. I have to do my combination of camera button and soft reset in order to get the phone to start properly. I dont loose any information, but the phone is now running very slugish at times.
Once again, any help would be great... Unless I am really the first one to run into this problem.
Thx,
Matrixum
Hmmm... I have no idea what could the problem be.
But I have some questions:
1. What OS is/was on your Polaris?
2. Have you managed to backup your data via ActiveSync or other means?
It looks to me like you're stuck somewhere in the upgrade process. But I'm not sure, just guessing.
I'd recommend flashing Polaris with official ROM.
Be aware that you'll lose all your data on device.
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Have try to flash ruu
Sent from my HTC Hero using XDA Premium App
No, I haven't tried to flash any RUU, I'm on the original ROM.
No more frezes since last freeze last night an hour after i started this topic; I reinstalled some apps but not as much as before; hope I'm lucky and things stay like this....
Anyone else had problems similar to this?
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
Exactly the same thing happened to mine this morning - it froze during normal operation (after six weeks of perfect use) I had no response to hardware buttons or screen touches so I was forced to remove the battery in order to reboot it.
It then would boot but each time would stick at the white htc logo screen and then the screen would timeout.
I was dreading that I'd have to try a hard reset just after I'd finally set the phone up as I like it.
so I removed the sd card from the device and rebooted by removing the battery once again
the device then booted normally, so I did a controlled power off, replaced the sd card and it booted fine.
Thankfully all fine so far (two hours later) fingers crossed.
The application that I was using when the device hung was a streaming digital radio apps that was located on the sd card.
Sent from my HTC Desire S using XDA App
j1mmy said:
The problem is the following: suddenly the device froze, and I waited quite alot before pulling out the battery. After that it would not start: it showed the HTC logo, over a white background, then, a black background with a sound and that was it.
I triede to reset it contless times withh no succes.
So I went into bootloader and made a factory reset, it worked but again the phone froze completely. What do I do now?
Edit - new info: now sometimes it starts after it freezes, and sometimes I have to pull out the battery, something is definetely wrong here...
Click to expand...
Click to collapse
The absolutely same symptoms. DS hangs installing new app. Has carried it in service-center. Now I wait for diagnostics results
Did you try to remove the sd card?
Sent from my HTC Desire S using XDA App
ben_pyett
Click to expand...
Click to collapse
For sure.
After the first hangup I have taken out the battery. Then DS hung again showing the HTC logo, over a white background. Then SIM has been removed. SIM were the first suspect. At the very first day of owning DS I have been forced to get new SIM card from mobile provider. Previous card was quite new, only one year old and works normally in Xperia X1i and other phones, but doesn't recognized in DS).
Finally, when I delivered phone in service-center, it was without the SIM and without SDHC cards, but all problems were the same.
Dare I ask was what was the application that you installed?
Sent from my HTC Desire S using XDA App
ReadItLater, but I think that it is simple coincidence. Phone wasn't started even when I managed to make factory reset (Volume Down+Power). After that phone wasn't launched any more.
Needed Hard Reset!
Removed. see duplicate post in more appropriately named thread [URL="http://forum.xda-developers.com/showthread.php?t=1036835&page=3"]http://forum.xda-developers.com/showthread.php?t=1036835&page=3[/URL]
Removing both cards solved it for me today
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
kc1 said:
The frequency of the reboots on mine increased and today it crashed. Hard reset brings it to the white screen + htc logo but no further.
Tried with and without SIM Card, with and without SD card. The only way it will get past the white screen is with both cards removed but then of course, you get to the screen where it tells you to take insert a SIM Card. Doing so, turns the phone off again, but then (for me at least), it was OK to carry on with setting up the phone....which I am now doing...hope this isn't going to be a regular feature.
So far I've only got the stock ROM and nothing clever on it.
Click to expand...
Click to collapse
Blimey, thats doesn't sound good
This is the point where I had to perform my first hard reset to re-enable the device.
How many times has this happened to you now and in what timeframe? have you had to do a hard reset before now?
I'd consider getting a new replacement SIM card and even using a different SD card, just so that you can rule them both out of causing the problem and if it happens again then return the device and be confident that its at fault!
If you return the device currently the shop's bound to say that the problem is with SIM and/or SD!
I've had it about 2 months and the involuntary reboots must have happened about 8-10 times starting in a about week 2. A sort of partial reset happened about a week ago (wallpapers and app short cuts disappeared). Then the phone crashed today while dialling into voice mail (Vodafine UK), and rebooted into a black home screen that would report a com.<whatever> error if I tried to get into the settings, or run anything. It would let me power off, but the only way to invoke the hard reset was vol key down when powering up
Today has received the answer from the service center.
They didn't name the reason, but have told that it is a guarantee case. Have suggested to replace the motherboard.
HTC DESIRE S Factory reset doesnt work
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Petrit said:
Sorry I'm new to this forum:, Hi I need some help please. I managed to unlock boot loader, today than when I was trying to turn s-off. With cmd I wrote on C:\Android this command "fastboot flash boot boot.img" downloaded from dev website viva unsecured boot zip. than since than mobile doesn't restart it just goes on various colours (blue red purple) and freezes.
Can anyone help me please.
Thanks
Petrit
Click to expand...
Click to collapse
did you flash a ROM? which one? did you wipe the phones partitions before the ROM flash via recovery?