Everyone,
This is a curious one,... I came back to Europe from the US on Friday morning, turned on my htc touch pro, and my email synced up fine, emails, calender, tasks, et.al., but since Friday morning, will not sync emails,...
I changed nothing, and I've checked everything, but I cannot get the damn device to sync emails again,...!
Any thoughts on this are appreciated,...
ek
Are you OTA syncing mail?
If so and you probably have checked it but i'll mention it any way as it caught me out recently, check your ActiveSync schedule settings are not set to "Manual". Mine switched to manual recently and it took me a while to work out why i wasn't receiveing mail.
thanks deedee, and yes, this is the first thing i checked and in the activesync program on the device, it's set to, 'as items arrive' so, no problem there,...
what's stranger though, is activesync is showing that i am 'connected' to ms exchange, and my calender sync's,... i can also get on the internet via gprs and ie,...
this is making me crazy, but in any case thanks for the reply,...
ek
i thought it probably was the first thing you had checked, but i posted it as much so that a new face will find it as a solution as anything else. Having only recently gone to push email it took me a while to find it the first time my email stopped being pushed.
o.k., now i am really confused, since i did this test,...
i went to my pc and put in to the 'tasks' a new task called 'test task,' waited a few minutes, and then synced the htc touch pro through activesync and my french orange sim card,... then went to 'tasks' on the htc, and the 'test task' was there,...
i then deleted it on the htc, hit 'sync' in activesync, then went to my pc, and the 'test task' was deleted,...
so, why are my tasks, calender items and contacts syncing and not my emails,...? and especially since they synced fine, once, on Friday morning,...?
and further to all this, i just dropped my sim card in to my old htc tytn II, which i have not synced since oct08, and all emails, contacts, calender and task items synced perfectly in about 2-minutes, so, not my ms exchange server,... must be the htc touch pro, a setting or something,...
thanks for your thoughts and help on this, but still not resolved,...
ek
just for info, what i had to do is delete all sync relationships and re-install them, and then re-sync,...
all is working now, but still a mystery why this happened after returning from the US,...
thanks for the reply again deedee,...
ek
Related
Hi, I need some assistance with an activesync issue. My PIM.VOL file got too large. I deleted it. Archived some of my appointments on my PC and now when I try to re-sync the data, activesync appears to only add 100 of my old appointments with each sync connection. The problem is that I have over 1,500. How do I force a full re-sync of the whole calendar file?
I know this is a pretty 'old' topic..
But I ran into the same issue this week.
Anybody know how to resolve this???
This looks like something similar to what I went through. I was trying to sync my Outlook 2007 Contacts, Appointments, etc., from Windows Vista, to my ATT Tilt and it was only copying (about) 50% of the data to the phone. On a whim I decided to see if my PST needed a repair. So, I ran SCANPST.EXE, it detected and proceeded to fix errors, and all my contacts seem to be on the phone now.
Unfortunately (?) I don't sync with my Outlook, but with Exchange 2007 SP1 directly over wlan...
It syncs exactly 100 appointments, waits for about ten minutes, asks for my login credentials and does another 100. And keeps on doing that until it's finished (I guess), I've not waited/tried till it said 'finished'...
Mr_Happy said:
Unfortunately (?) I don't sync with my Outlook, but with Exchange 2007 SP1 directly over wlan...
It syncs exactly 100 appointments, waits for about ten minutes, asks for my login credentials and does another 100. And keeps on doing that until it's finished (I guess), I've not waited/tried till it said 'finished'...
Click to expand...
Click to collapse
Why not wait until it finishes to see if you're, at least, copying them all over? If not, then it's plan B...
Tried that yesterday.... Started at 7pm and quit at 1am.... At that point it was (maybe) 60% done... That was late enough for me...
The problem seems to be solved now....
Somehow the setup of Exchange entered the fqdn of the server in the internal address for ActiveSync instead of the url my exchange is on...
If it is solved I will post it here within a day...
Later that day....
No issues, popups etc so far.. Also changed the syncing period to 6 months instead of 'All'... Maybe that helped too....
Glad to hear that you're up and running. I know that when I was having the problem, I was pulling what hair I have left, out.
For some reason my calendar reminder don't work anymore. If I set up a new reminder (sound is chosen in settings etc and not on silent), nothing happens when the time comes, no pop-up, no sound, nothing. When I then go back to the calendar the bell icon has disappeared, as if the reminder rang and was dismissed. Any clue what the problem could be?
Did you try clearing your notifications? I think memmaid or a similiar tool might help you.
seems to be working today... I opened outlook on my pc and it said that some file had not closed properly and was bring scanned for errors, then it said scan complete, then I performed a sync, and it seems to have snapped out of it. Either way, I'm sick of windows mobile, so I ordered a Nokia E71. Anyone interested in buying a 6-month old xda Orbit 2?
Hi all, I'm fairly experienced with the WM world (been using since WM2002) and am usually able to fix plenty of people's problems (on here and in the real world). I have run into an issue that I haven't quite been able to figure out. If it were my phone, I'd probably reflash a different rom on it (or even same one) and try it again fresh, but since it is not my phone I haven't tried it yet. Anyways, here is the issue.
My coworker has configured his phone running his provider's stock WM6.1 standard rom. He (well me, he had no idea it was possible until I showed him) is trying to connect his phone to the company's exchange server to get email on the phone. I have configured this (or instructed how to do this) for over 25 people where I work, and the only issues that I have ever run into were certificate issues. I manually pulled down the root certificate, made a cab file containing it, and installed it on his phone. This is easily verified by accessing the company's OWA site from Pocket IE. Without the certificate installed, a certificate warning appears, and with it you access without a problem (which I can do). So certificate, checked.
Now after a soft reset, it comes time to configure it. I get the email address, password, and domain in without a problem. Then the OWA address is put into the server address. Then the specific mail and calendar items are configured (such as retain last 3 days of mail, download 50KB of each message, show last 2 weeks of calendar, etc.), and finish is hit. The device successfully syncs, with no errors appearing on the screen. I even see items come down in activesync (such as syncing 82 contacts, 5 calendar events, and some emails).
I opened pocket outlook, and his inbox is empty. Odd, so I send him a test email from my AT&T Tilt (cooked WM 6.1 rom), and it arrives to his device on the next send/receive. Then, I hit send receive again on his phone and the test email disappears. I have tried changing the "retain" option for email from last 3 days to last 2 weeks, and no difference. Also the Calendar is empty. I sent him a meeting request and he accepted it, but it isn't on his mobile phone's calendar (but it is on the exchange calendar).
The only thing that I could think of is a rule to move everything to his personal folder on his laptop, but he says that he doesn't have one and moves everything over by hand. I'm thinking about swinging by his desk and confirming, but he isn't dumb and I'm sure he isn't lying about it.
I have been searching google (here and full internet google) without much luck. Thanks for any ideas to try, or else I'm gonna go soft reset his phone
Jason
Well he did tell me when he closed outlook on his work PC, everything started working right. I might try to swing by and look at his outlook afterall.
Jason
btw, if your poutlook syncs only new mails, and your server is configured to not keep messages on the server, the message might be deleted every other send/receive.
Hey guys, I can't ActiveSync to Google anymore.. what happened? I tried deleting the ActiveSync information, then re-entering it. Nothing worked and its been down for me for the past few days. Now I have no contacts, calendar, or email
Phone: HTC Touch Pro
Same here..
Cant sync from yesterday. its always error sync..
Thats one reason why I dont like cloud computing. Ill never do it, NEVAR!!!!! ahem.... maybe they have the servers down for maintanance.
Ok, my phone sync'd some time last night... hopefully it works now
email and calender sync with activesync working fine here....not sure if it went down last nite...but am receieving emails realtime...now
devdarshan said:
email and calender sync with activesync working fine here....not sure if it went down last nite...but am receieving emails realtime...now
Click to expand...
Click to collapse
I have gmail inbox sync normally.
But my folders not sync at all. Not even display on my outlook.
So the problem still exist.
I set up my Xoom with my exchange account last week, everything was working fine or so i thought. Now im seeing that Im getting email 10-15 min after it shows up in my inbox. When I was using touchdown I would get the email on my Xoom before my computer most times. Is anyone else haveing issues like this. I prefer the stock app but I would like email to come in fast. Right now I must go into the email app and refresh it.
more info:
3g xoom
Connected to work wifi at this time
set to sync 1 week (Push as messages arive)
no contact sync
no calendar sync
Things I have tried:
removing the account, clearing data and application menu, re-add
I changed the ammount sync'd to 3days (no change)
someone help
Self bumb. HELP IM GOING NUTS. I noticed the same issue is going on with my phone too. all other users in network with android phones are fine. just me >.< could activesync be freeking out because I have 2 devices trying to sync
Noticed a bit of a delay as well today with the stock app. My phone (Nexus one) gets mail pretty much at the same time outlook does but a 5 minute delay on the Xoom. Are you guys on Exchange 2010 or 2007? We are on 2007 currently migrating to 2010 and should be completely done with the move in a few weeks. Hoping 2010 corrects the issue.
Are you using any task killers? I am so tomorrow I am going to disable them and see if there is a change.
Sent from my Xoom using Tapatalk
So no luck this morning with the default email app. Touchdown, however, worked nicely. I am actually receiving my email on the tablet before my phone now. Not the ideal solution but it works.
I have the same set up. Android phone and Xoom set up to activesync. Every once in a while, the xoom is very slow in updating. Not sure why. If anyone has any thoughts, please let us know!
I think this is an issue with Honeycomb. I have also noticed that sometimes GMail does not sync as quick as my phone does. Using the Wifi Only model btw.
Ok, after i went home last night I noticed things got better. Today while im at work everything seems ok. takes about 10 sec or so to sync to my Dinc and Xoom.
What we did to fix things:
1. logged into the mobile admin site for our active sync, I have been sync'ing virtual android systems and I had 9 different devices sync'ing everytime an email went out. so we deleted all my unused devices. ( there was 2 copies of my phone from flashing)
2. In the mobile admin site your exchange account is seen by an Alias. whith all the T/S steps I had been trying my alias in exchange got deleted. This does not prevent Active Sync from getting email to me but it does make it look a bit longer to find the right mailbox.
3. I noticed that I had many services trying to sync the same info this is bad. Touchdown was still running even after i tried to remove my account. Uninstalled it. Gmail is trying to sync books/calendar/contacts so i uncecked all ( I use exchange for everything)
4. Under running services I saw that attachment downloader was running in overdrive all the time. So in the account settings of the exchange account I unchecked " auto download attachments when on wifi." We email pdf's all the time they can get big and I saw that I would not get am email untill the entire pdf was downloaded. Also We use HTML email sigs, each sig is 3 attachments. After I made this change the attachment downloader service seemed to let up alot. if it didnt help me email issue it at least freed up some ram
Im not saying that anyone of these steps was the end solution to my problem but they all seemed to make things run a bit better.