Database Info

Opening the back cover

Okay this may sound stupid but I'm really having issues with my Touch Pro's back cover. I just find it so darn hard to open it. I'm doing what the manual says (push the backward cover upward) but I just can't seem to get the hang of it or the back cover on my unit is particularly tight. When I first got my Touch Pro I had to have my office mate open it for me and believe me, it took him a loooonnggg time to successfully open it. Am I doing something wrong? Is there a trick to opening it that I don't know about?
This is important to me since I want to buy a spare battery to augment the short battery life. Also I'm expecting my 8gb micro SD card to arrive any day now and I honestly have no idea how I am going to be able to install it if I can't even open the back cover.
Help!

I basically hold the TP with hands crossed as if I was shaking my own hands. I then push the back cover up. It needs a reasonable amount of force, but nothing excessive.
I had the same issue when I got my old M700, so don't feel stupid about not being able to get it open at first.

or you just throw it on the ground and it not only it opens, but the battery comes out too ))

techieinpink said:
Okay this may sound stupid but I'm really having issues with my Touch Pro's back cover. I just find it so darn hard to open it. I'm doing what the manual says (push the backward cover upward) but I just can't seem to get the hang of it or the back cover on my unit is particularly tight. When I first got my Touch Pro I had to have my office mate open it for me and believe me, it took him a loooonnggg time to successfully open it. Am I doing something wrong? Is there a trick to opening it that I don't know about?
This is important to me since I want to buy a spare battery to augment the short battery life. Also I'm expecting my 8gb micro SD card to arrive any day now and I honestly have no idea how I am going to be able to install it if I can't even open the back cover.
Help!
Click to expand...
Click to collapse
1. Hold the TP in your left hand, screen against your palm, bottom of the TP towards you.
2. Rest the bottom of the palm of your right hand on the back of the phone at the bottom.
3. Put your fingers of your right hand at the top of the phone on the metal rim (not on the back).
4. Push the back of the phone slowly upward with the base of your right hand.
Job done. Very little force (or movement) needed). Hope that helps.

your instructions are not politically correct...
...I am left handed

NLS said:
your instructions are not politically correct...
...I am left handed
Click to expand...
Click to collapse
ROFL!
I have sworn to myself not to open my PRO anymore until I really have to... I have the same issues and I had the feeling I will break it when I tried the last time... But I will bookmark this instruction - just in case

basically i think apd is a genious!
thank you! you just made it so easy...

thanks apd and slugsie. tried both your suggestions and i can open it now with no problems...well...sometimes i still find it hard but generally its easier now. extra batt here I come.

Fuze Hinge Flex - Video to Compare

So I just wanted to compare with others on here to see if the small hinge flex that I have is normal.
I tool a quick video so we can discuss differences.
http://www.youtube.com/watch?v=gfiRhNkkZiE

Just to clarify...I'm looking for any responses as to whether or not this is normal or more than you currently have.

I never would have noticed it otherwise, but my Fuze has exactly the same amount of movement yours does in the video. Looking at how the slider works it makes sense that it can tilt a little on that edge. I'm pretty sure it's normal.

Thanks for the confirmation. I just wanted to be sure of everything within the first 30 days since it's expensive

Just picked mine up on Friday and it has the same amount of flex. Suppose it's normal or within the normal limits.

Exact same as mine.

Yep same as mine here. Mine is slightly messed up though. Mine slides back too much and the top section does not properly align with the bottom section. A little annoyance but not enough to take it back, especially after all I've done to it.

Same flex
Yep, my fuze has the same flex, and I've been obsessively careful with it since I got it 5 days ago.

I dont have that play wit mine. i'm sure if i stick something like a knife under the screen it will but as far as with my hand, Na

ayoo456 said:
I dont have that play wit mine. i'm sure if i stick something like a knife under the screen it will but as far as with my hand, Na
Click to expand...
Click to collapse
Hmm, that's odd. It's almost impossible to have 0 play in a slider type device since the surface area where the slider attaches is so small. Even my tilt has 1-2mm of it. Oh well, good for you

my sprint pro has about the same, maybe slightly less, but there is some play.

Also see:
Touch Pro wobbly keyboard issue

Rather than get into a long story...I'll just say I ended up getting a new Fuze and it does not have the flex I displayed in the original video.
Guess it's hit or miss.

ya i have the same wobble in my fuze.. seems shady since my tilt seems much more solid.. i may go exchange it as well

UPDATE: i went to the at&t store and compared my fuze to the display model and another one they pulled from the back, and mine had a lot more wobble than theirs (mine had as much as the OP's). Needless to say, i exchanged it out... now to put all my settings back...

My first fuze was extremely 'wobbly' - 2nd fuze was less so. 3rd one was perfect. There's a specific level of tolerance before they let these out of the factory, btw. You can find the exact value in mm in the service manual..

ya this was my 3rd one as well i guess third times the charm

I've noticed that the ones that aren't as tight have nicer feeling slide mechanisms. Mine seems to be somewhere in the middle.

for me the most annoying thing was that when i pressed down on the left side of the screen i could feel the whole screen moving up and down. it gave it a real cheap feeling and it just felt very flimsy. so i definately recommend changing it out if ur still within ur 30 day return period.

Loose hard buttons?

First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY

16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.

Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.

I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.

This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame

My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.

I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.

I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.

kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
Click to expand...
Click to collapse
Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit

Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Click to expand...
Click to collapse
My HTC Fuze (AT&T) does not have loose key on the bottom.

my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.

I have checked 2 and both had the loose button panel

HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
Click to expand...
Click to collapse
So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.

I bought mine on 1/27 and it is loose on the right side too

I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.

Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....

geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
Click to expand...
Click to collapse
+1
Other issues though.

Yep, mine has just started to do this

not as severe as yours

my doesn't

N1 screen calibration

I'm convinced that the screen is slightly out of calibration - but I can see no way to reset the calibration. (I'm ex WinMo!) - it must be in there somewhere - or do i need "an app for that".
Advice appreciated
G.

I was also thinking this. Unfortunately I still have not bought the phone yet, or I would of tried creating an app to test this theory. If a touch can be captured in x/y data, we could see what the problem is with the bottom row keys.

gf_gollum said:
I'm convinced that the screen is slightly out of calibration - but I can see no way to reset the calibration. (I'm ex WinMo!) - it must be in there somewhere - or do i need "an app for that".
Advice appreciated
G.
Click to expand...
Click to collapse
The more I use the phone, I'm starting 2 think that the screen is not so much out of calibration, but is very sensitive 2 the angle that U touch the screen. when I use 2 hands 2 use the phone, It seems 2 always respond correctly
cause my finger is touching straight down, but if I use 1 hand and try 2 reach
across the it responds off a lil at times. 2 solve this I put the phone 2 the end of my
fingers and secure it as far from my thumb as possible. awkward at first 4 me be it responds correctly when I do. Hope this is clear and helps U. I do have big hands though.

esincho said:
The more I use the phone, I'm starting 2 think that the screen is not so much out of calibration, but is very sensitive 2 the angle that U touch the screen. when I use 2 hands 2 use the phone, It seems 2 always respond correctly
cause my finger is touching straight down, but if I use 1 hand and try 2 reach
across the it responds off a lil at times. 2 solve this I put the phone 2 the end of my
fingers and secure it as far from my thumb as possible. awkward at first 4 me be it responds correctly when I do. Hope this is clear and helps U. I do have big hands though.
Click to expand...
Click to collapse
I might know what you are talking about. At times I can't slide home screens when using the phone with one hand and it can get very annoying, but I blame myself rather than this wonderful phone.
I also remember my wife using the phone while it was flat on the desk and it would not respond properly, but as soon as it was picked up and did the same procedures it would work properly. We were thinking that It may have something to do with the angle of the phone and our fingers on the screen. Dont really know I just know how to get it working.

Have you guys rooted and enabled multi-touch?
If not, are you sure this isn't to do with the lack of multi-touch. On my N1 I have the same problem when using it with one hand. And I've noticed it's because part of my palm sometimes touches the screen as I'm holding the phone. As theres no multi-touch it won't register what I'm selecting with my thumb until my palm stops touching the screen.
At first I suspected it was an issue with the screen responsiveness/calibration aswell. Because as you try and tap with your thumb a few times, eventually you move your palm and it works.
However, then I took a closer look everytime it happened, and noticed part of my palm was always touching the screen.
Obviously this doesn't happen when you use two hands as usually you will then hold the phone with your fingertips, not by wrapping your hand around it.

5to1 said:
Have you guys rooted and enabled multi-touch?
If not, are you sure this isn't to do with the lack of multi-touch. On my N1 I have the same problem when using it with one hand. And I've noticed it's because part of my palm sometimes touches the screen as I'm holding the phone. As theres no multi-touch it won't register what I'm selecting with my thumb until my palm stops touching the screen.
At first I suspected it was an issue with the screen responsiveness/calibration aswell. Because as you try and tap with your thumb a few times, eventually you move your palm and it works.
However, then I took a closer look everytime it happened, and noticed part of my palm was always touching the screen.
Obviously this doesn't happen when you use two hands as usually you will then hold the phone with your fingertips, not by wrapping your hand around it.
Click to expand...
Click to collapse
Dude, thanks for using your first post on us.
I think you are correct about the palm touching the screen. I have rooted and installed the modaco custom ROM, but I have not installed anything else for multi-touch. I will definitely look into this, thanks.

rydr1 said:
Dude, thanks for using your first post on us.
I think you are correct about the palm touching the screen. I have rooted and installed the modaco custom ROM, but I have not installed anything else for multi-touch. I will definitely look into this, thanks.
Click to expand...
Click to collapse
No problem.
Coming from an iPhone it was not something I ever thought about, so was quite releaved when I figured out why it was happening.
Was on here looking for widgets when I spotted this so thought I'd register and save you scratching your head trying to figure it out like I did.
Lots of stuff to love about the phone, especially the battery life which I'm really impressed with and hadn't even expected to be a plus point over the 3GS. This was just supposed to be a stop gap until the iPhone 4G, but I'm actually thinking I may stick with it now

5to1 said:
This was just supposed to be a stop gap until the iPhone 4G, but I'm actually thinking I may stick with it now
Click to expand...
Click to collapse
If you stick with it then welcome to android.
If you don't then you just need to have fun with this phone.

I've been finding ways around the major niggles I had over the last couple of weeks. So it's looking promising that I won't be splashing out for another iPhone in June/July.
It helps that my brother has one and I've had some time to play with it and get everything the way I want it. Which is part of the reason I got it now. If it had been during a really busy period (work wise), i'd probably be back on the 3GS.

[Q] Navigation Key Replacement?

I posted this as a question in an existing thread then realized that was a douche move, so here it goes:
As I was replacing a digitizer (which by the way is hell on this phone, so much adhesive ) I accidentally broke the tiny flex cable that connects to the navigation button. This was horrifically stupid considering the cable disconnects so easily, but I figured it was more efficient to leave it connected since I was working around it very well.
I contacted HTC, and they want me to send it in, which I find to be laughable since the part takes about a second to connect. The regular mytouch 4g button looks very similar in every way, except the flex cable is oriented in the other direction -- looking at the top of the button, the cable dips down and goes to the right versus the left on this phone. As it turns out, this is the most difficult part of the phone to find online! I failed to find it anywhere, and gave up after an hour on google.
So I am left with a dilemma:
1. Gamble and order the mytouch 4g button and try to twist it into submission, since the connectors are literally the same;
2. Find a broken mt4gs somewhere on the cheap. (hint hint, I check my PM's once in a while )
Hopefully a circuit like this would be a standard model, and HTC wouldn't need to change it.
Your thoughts? Any advice would be appreciated as this is a friend's phone, and while I have something (rooted) he can use, I feel like crap.
Thanks!

Well, here are my toughts:
Since the MyTouch button is fairly cheap, I would buy one and fight with it. It would great if it works, and there's really no reason they should have changed it.
I wonder why these navigation buttons are so hard to find?? I looked around too and couldn't find anything.
If you don't have an aversion to ebay, you can get parts phones there. Usually they have a trashed screen, or took a swim. The problem with the ones which someone decided needed a bath is that you really never know what parts are good. Don't these phones often have a problem with charging (that is, they plug in but now power). Those would be ideal for you because they work except for whatever is wrong with that charging.
Anyway, here's a search I started : http://www.ebay.com/sch/Cell-Phones..._dmpt=Cell_Phones&rt=nc&LH_ItemCondition=7000
I really hope you get this fixed. I can't help my friends with even the simplest of problems because I'm so afraid of making a tiny mistake. I'm glad you're a better friend than me. If the MyTouch button works be sure to write back!

If I remember right, there was a thread a while back about this. The regular MyTouch 4G buttons won't fit in it, unfortunately. The buttons are sized different.

Thanks for the replies!
I found it, FINALLY, after 2 hours of search engine hell. Had to not use Google for a change. The part is literally in one location on the internet I think, a site called mengtor.com... had to search for "trackpad replacement" instead of "navigation key".... and there is a $50 minimum. Sucks, but they also had a reasonable LCD/digitizer combo for the galaxy s 4g I needed, so it all worked out. I am swimming in broken phones and hand-me-downs
-Sent from my phone using stuff and things