Database Info

Vista: WMDC Synchronization error

Hi Guys,
Any help would be appreciated please. I am currently running Windows Vista. My mobile device is a samsung omnia. I have been synchronizing my phone successfully for the past few months. However, last week, when i tried to connect with the cable (as always), I get the error "To synchronize this device, you must install ActiveSync 4.5 or newer on your desktop computer"
4.5 as i know, is an XP programme so im stuck... I have tried disabling my firewall and this does not seem to help either. I have searched the net and have still not been able to find a solution.
I would appreciate any suggestions!
Thanks

Any ideas please

WMDC
I had the same problem with Windows7. I had to end the partnership with my phone(Sprint Touch Pro), disconnected the usb cable and rebooted the pc. After windows fully loaded I hooked the phone back to the usb and wmdc found my phone, loaded the drivers etc.,and hasn't had a problem since. Hope it works for ya.

I tried this to no avail.
I also uninstalled all drivers in Device manager. I then rebooted and plugged my phone in with "advance..." blocked checked. and my WMDC started up and found my phone. However, for some reason, I can no longer connect to my 3g card when i have this option checked. Then i uncheck the option and plug the phone back in and I get the same error message, and WMDC wont even detect my device.
Ive trolled the web and cannot find any solutions..
Any assistance please!!!

Please Help! USB sync not working

New user here at XDA-Developers and looking forward to enhancing my Touch Pro (Sprint) experience.
I have a frustrating issue! I am unable to sync my Touch Pro with my computer
Before you think "Oh boy, another problem this person can fix with common sense or a search" - I'll tell you I tried everything and searched everywhere! When connected via USB, the device is getting a charge (Plugged-in icon plus white charging light flashing on center button) but my computer does not have that USB connected sound that you get when a USB device is plugged in. Nothing shows in device manager and nothing is recognized in WMDC either.
Here's what I have done so far:
* Uninstalled WMDC and reinstalled from the Microsoft website
* Soft-reset my phone (multiple times)
* Rebooted the computer (multiple times)
* Unchecked 'Enable advanced network functionality' in the USB to PC section. Note: 'ActiveSync' is checked. I did toggle between that and 'Disc Drive'
* On my phone, I unchecked and rechecked the 'Synchronize all PCs using this connection' under ActiveSync>Connections... (USB Selected of course)
* Removed the partnership from both my computer and the phone
* Attempted to connect via 'Internet Sharing' on the phone using USB. Received error 67 and then I rebooted the phone.
* The phone does connect to my friend's laptop via Bluetooth - so Bluetooth sync appears to be working.
* I have NOT done a hard reset. I am reluctant to do this since i can't sync to back up my data (I do not have Bluetooth-equipped computers)
* I do have an HTC Mogul and it DID CONNECT using the same USB port and USB cable.
* The phone is not recognized on two other machines I connected it to.
Due to the last two items, it has to an issue with the phone and not the cable or computer.
I am using Windows 7 Ultimate 64-bit (We have a MSDN subscription) but I had this issue before upgrading from Vista Ultimate 64-bit OS. Note: Windows 7 does appear to use the same WMDC as Vista (6.1.6965)
Please help! Thank you.
Update: I did a hard reset and it still did not connect. Sprint ended up replacing the device under an extended warranty for defective USB data connection.

Ok, on my friens phone it was a broken Phone USB port. Same behavior as ur phone.
For the hardreset, get yourself pimbackup(contacts and appointments) or sbp backup (if all has incl software has to be saved) and save all ur data on the flash card. Then try hardreset.

Right, it smells like the USB port in your phone might be defective when you don't get the USB recognized sound on your PC. Take it back to Sprint.
Regards,
Carty..

Thanks for the advice. I am really hoping that it's not a defective USB port since I'm just out of warranty (I do have insurance though). It looks like my only option now may be the hard reset. Since I can backup on my friends's PC all my ActiveSync items (calendar, contacts, etc), I may not need SPB or pimbackup. I need to back up my texts and settings though.. I hear Sprite Backup is good for this.

What was your outcome because I have the same problem.......

If you do alot of searching here, ppcgeeks and howardsforum...alot of the usb is malfunctioning on the TP. Mine just stopped working one day. That was a month ago. And i tried all the "fixes" nothing worked.
*uncheck advanced start/setting/connections/usb to pc uncheck advance network
*Start/program/internet sharing: pc connection USB and connect
*open it up and check if anything is unplugged
*clean the usb port with qtip
*try different OEM 11pin data cables
*uninstall/install WMDC, yep i have win7- which worked great at one point
*last but not least...hard reset....
Only the usb connection doesn't work. It charges via usb. Video out works. And headset works. Sync with xp a no go.
My pc (win7), work pc (xp), home pc (xp) and umpc (vista)- it wil not recognize....
So I use a micro sd card reader to install apps (cabs) and pics to my pc/ppc.
And also use this useful app via wifi too, WIFI Remote Access 1.0 Beta 5 released
it is free since it is in beta...but very useful...
http://www.julien-manici.com/windows_mobile_wifi_remote_access/

montecristo1 said:
If you do alot of searching here, ppcgeeks and howardsforum...alot of the usb is malfunctioning on the TP. Mine just stopped working one day. That was a month ago. And i tried all the "fixes" nothing worked.
*uncheck advanced start/setting/connections/usb to pc uncheck advance network
*Start/program/internet sharing: pc connection USB and connect
*open it up and check if anything is unplugged
*clean the usb port with qtip
*try different OEM 11pin data cables
*uninstall/install WMDC, yep i have win7- which worked great at one point
*last but not least...hard reset....
Only the usb connection doesn't work. It charges via usb. Video out works. And headset works. Sync with xp a no go.
My pc (win7), work pc (xp), home pc (xp) and umpc (vista)- it wil not recognize....
So I use a micro sd card reader to install apps (cabs) and pics to my pc/ppc.
And also use this useful app via wifi too, WIFI Remote Access 1.0 Beta 5 released
it is free since it is in beta...but very useful...
http://www.julien-manici.com/windows_mobile_wifi_remote_access/
Click to expand...
Click to collapse
I am in the same boat as you.....I have tried multiple computers, hard-resets, flashed from SD card a few times but suddenly it will not work anymore. This is ridiculous. I am pursuing a new, different phone since I cannot sync it anymore. I shouldn't have to take the card out, put it in a reader and do things like that. I have spent hours and hours on a fix but nothing has worked. I am at a loss....

WMDC doesn't create a new partnership on Windows 7 [SOLVED]

Hello,
After I created a new install of Windows 7, I'm not able to sync my Touch Pro.
If I boot on my previous Windows 7 installation (I kept it on the same computer), sync is OK.
I uninstalled (and reinstalled) many times WMDC, "PocketPC USB sync" and "Windows Mobile Remote Adapter" drivers.
There is some trouble : obviously WMDC doesn't recognize my device.
Both "USB to PC" modes are not able to start WMDC.
Any help?

If you have the Pro version, you should be able to run a virtualized instance of XP, and therefore set it up under as ActiveSync in XP. That is with the official release from what we trained on, 22nd is that date... This allows ANY program to run that was supported by XP 100%

I'm using Windows 7 on my laptop and PC, sync with TP no problem at all. I've done installation on few computers too and they are all good. Things that you might check:
- Check your USB Sync cables and/or your USB port, just to make sure
- Open Windows Mobile Device Center and delete all partnership, then reconnect back
- If possible, try to change your TP ID, so that Windows recognize different device.
Hope it helps.

To supratt93 :
Good idea I'm going to try this
To u2pop :
- I've 2 Win7 installed with a boot selector. Sync works with the forst one and not with the other one, so the cables and USB ports are OK.
- I have never been able to create a partnership. Win7 installed the drivers and WMDC never started. Something goes wrong with the installation of the drivers
- Sometimes I receive a message telling me about a problem with installed drivers (nothing about which device is concerned)

I solved my problem today:
After a reinstallation of the last chipset drivers of my Asus P5k motherboard and a reboot, WMDC started and allowed me to sync my Touch Pro.
I hope that will help someone!

I know that this is solved, however I had the same problem.
I reinstalled WMDC, etc.
In the end a simple swap of the usb port that the USB cable was plugged into and it solved the problem.

Help - can't sync Fuze to Windows 7

I upgraded from Windows XP to Windows 7, and now my Fuze won't sync at all. When I plug it in, the computer detects it as a storage device, but does not recognize it as a smartphone. I've tried uninstalling and reinstalling the Mobile Device Center, resetting the phone, etc., with no luck. Has anyone else run into this problem and know how to fix it?

are you clicking active sync on your device when you plug it in?

klash said:
are you clicking active sync on your device when you plug it in?
Click to expand...
Click to collapse
Yes.
I justed tested out tethering - strangely, that all works fine, both by USB and Bluetooth, as does using the Fuze as an external drive. Just can't sync.

Well, weird, it works now. After trying for ages with resets and reboots, etc., etc., this time when I plugged it in it worked. I'm not sure I did anything different.

I believe if you have Windows 7 Pro or higher (Ultimate) there is a virtualization option for Windows XP, where you should be able to run any type of application that is 100% same as Windows XP. That way you can work with the instructions for WinXP. Hope that helps!

Diamond 2 will not synch with windows 7 64 bit

Hi
My diamond 2 completely refuses to be recognised by windows 7 64 bit despite the fact that the first time it was connected it WORKED fine. Here are some notes about what ive tried:
I have tried reinstalling WMDC
Changed the settings in USB to PC on the phone (disable advanced USB connections)
I have tried different cables (the device charges but will not connect).
The device connects with NO problems to my windows XP machine at work!
When i install drvupdate-amd64.exe it looks for an 'unknown device' but cannot find it and says the device is unplugged.
Ive tried turning the phone off and on whilst plugged into the USB
**edit** i have also tried different USB ports on the PC!
Can someone help as i want to update to hard spl but i need the sync connection and i have tried everything i can find in various forums!
Thanks in advance!

I have the same problem, did you or any one else have the solution to these problem? Thanks in advance.

if you have asus p7p55d motherboard you should know that there is a fault of the BIOS. When I enable the option "Intel C-State Tech", the driver for my mobile phone can be installed. So actually it is a problem with USB on that board, if the option is disabled. I hope this problem will be solved with a BIOS update soon. Until then I can live with that option enabled.

Well, after a lot time waste, I have a W7 64 bits but Office 2010 32 bits and everything works like a charm. I can sync without any problem with my HD2 (Leo).
to those who have the same problem, just check it and let us know.

You should install ActiveSync at first,if your diamond2 still can't synch with you PC.you can updated your device drivers in device management.