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Hi All, Just a general interest post..
The W100 headphones appear to function very nicely in the official WM6.
Now when you tap the power button to turn off screen / lock keys my music keeps playing under windows media.
As for earbuds I am using a set from a SE w800i headset. Would not satisfy any audiophiles but they are ok for me and the length is perfect for the W100.
Have had some problems with Media Player Music Library
I just delete:
-Delete the folder \CF Card\MSMETADATA
-Delete the folder \CF Card\WMDRM
and it is all ok again..
I found the workaround from xda-developers - always pays to search..
http://www.eggheadcafe.com/software/aspnet/28840468/wmp11-and-windows-mobile.aspx
Not quite as good for me...
When I turn off the screen the music keeps playing, but only till the end of the song I'm listening to. Will not play any other songs until after I turn on screen.
Not a biggie really.
capeli said:
When I turn off the screen the music keeps playing, but only till the end of the song I'm listening to. Will not play any other songs until after I turn on screen.
Click to expand...
Click to collapse
Have not had this problem.. If i select a library / album it plays till all songs are done..
Just as a side note today i had an album playing with TomTom running at the same time (sceen on) and voice prompts were playing over the music with any issues.
Other the TT i have not played with any settings all is default load.
You're Right
If you select album it will play the whole album through while screen is off.
I was having a problem because I was trying to play all the music on my mini SD in shuffle mode.
Seems that the screen needs to be on in order to shuffle the music.
I'll keep testing.
Hmmm that's weird. The problem seems to have fixed itself.
Don't know what I did exactly...have hard resetted several times since flashing. Different software combinations seemed to have adverse effects.
But I've noticed things more stable since I upgraded from SPB Shell Mobile v1 to v1.5.
Could just be coincidence though. Either way I'm happy it's working like it should
I seem to have this problem. I;ve not got shuffle mode on.
Also notice if I select album to play and then pause then play again the problem occurs.
Need to do some more testing but would be interested to know what others have found.
Also I have the W100 which people are complaining about. It does what its meant to with WMP and if I can overcome this play problem then I don't see a problem it is doing its job.
Capeli - i noted in some other thread you got a W100 too. what's your view on it now you've used it a while?
Problem with keepting screen off...
Hello~
I wonder whether anyone else has similar issues but...
For me... when ever I press any button to adjust "volume", "Fw/Rw", "Pause/Play" etc...
Screen just turns itself on~.
I just hope that there is way to keep screen off whilest making any adjustments on wmp...
Hope HTC will provide updated cab file to resolve this if this is common
issue with everyone.
tigga69 said:
I seem to have this problem. I;ve not got shuffle mode on.
Also notice if I select album to play and then pause then play again the problem occurs.
Need to do some more testing but would be interested to know what others have found.
Also I have the W100 which people are complaining about. It does what its meant to with WMP and if I can overcome this play problem then I don't see a problem it is doing its job.
Capeli - i noted in some other thread you got a W100 too. what's your view on it now you've used it a while?
Click to expand...
Click to collapse
People are complaining because the w100 only works with wmp and most people don't use it. It's library sucks, the screen turns on, there's no "exit player", etc... How hard would it be to allow the W100 to work with other software? :\
Hi!
After many years of windows mobile, ive had an iPhone (so sorry) for a month now, and im going back to WinMo (through the HTC Touch Pro) now.
However, what I loved with the iPhone is how it integrated well as an mp3 player. However, I remember when I tried to use the Touch Dual as an Mp3 player, it sucked the battery big time! (10-15 minutes of playback drained 10% of the battery at least).
Just wondering if this is still an issue with the Touch Pro? Or if mp3 playback is not such an power consuming activity any more?
Anyone here use their Touch pro's or diamonds for music regularly?
Thanks!
I use mine almost daily for biking and still have roughly 75% left after 2.5-3 hour workouts. I do turn off all data connections and am only running the HTC music player from the today screen.
Thats not too bad! Definetly better than my previous experiences! Have to get a mini-jack converter though ofc. lol
I use AD2P Bluetooth headset, it works very nicely
The only thing that I'm missing is the absence of Shake-Control, to changhe the current track without turning on the screen or using any keys.
Ya do need to use the mini-jack convertor. I bought the one that has the 3.5 jack and mini usb for charging. It works pretty good but sometimes briefly cutsout when I am riding hard. Wish it had the 3.5 as standard. Sounds like HTC is getting smarter with the HD.
any other experiences concerning battery usage of the mp3-player?
EDIT: Ive also heard that if you have lots mp3's on the device, the touchFLO will have a tough time when trying to load it all up!
My MP3 setup
I just use MP and I use a2dp headphones (big DJ style Motorola ones) Sound is great and I use voice command to control what I'm listening to or the buttons on my headphones. Batter life seems fine when using mp3, but overall the battery life on my Touch Pro is pretty poor.
A2DP (stereo bluetooth) is a joy to use.
619619 said:
I use AD2P Bluetooth headset, it works very nicely
The only thing that I'm missing is the absence of Shake-Control, to changhe the current track without turning on the screen or using any keys.
Click to expand...
Click to collapse
A true A2DP headset has track change controls on it...
Try the Sony DR-BT22 headset, really small and compact folding headset with good Bass quality and integral mike for call answer and pairs perfectly to the Touch Pro.
Battery life on the Touch Pro is quite good considering the technical specifications! However, as I mentioned, I currently (untill I get my Touch pro tomorrow) have an iPhone, which does have a great mp3-player!
Just wondering.. It seems Touch Pro checks for all mp3 files each time you access the music player, even through touchFLO, and ive read that if you have a lot of music this will take a while and is annoying if you access your music player a lot!
Thanks!
Untouchab1e said:
Battery life on the Touch Pro is quite good considering the technical specifications! However, as I mentioned, I currently (untill I get my Touch pro tomorrow) have an iPhone, which does have a great mp3-player!
Just wondering.. It seems Touch Pro checks for all mp3 files each time you access the music player, even through touchFLO, and ive read that if you have a lot of music this will take a while and is annoying if you access your music player a lot!
Thanks!
Click to expand...
Click to collapse
It only checks for new files if any changes have been made. I have over 4Gb of music on my SD card and after the first library update, it never had to check again.
Tad better than the old manual library update you Had to do in Media player every time you changed something.
So even with 4GB of music, there are no slow downs etc?
Btw, how well does music playback work when you are using your device? Does the music start chopping the moment you start using another app as well, etc? Remember my Touch Dual had some choppiness.. lol
Untouchab1e said:
So even with 4GB of music, there are no slow downs etc?
Btw, how well does music playback work when you are using your device? Does the music start chopping the moment you start using another app as well, etc? Remember my Touch Dual had some choppiness.. lol
Click to expand...
Click to collapse
Not that I've noticed. Only glitch I've ever come across was when connecting to USB for activesync (using BT headset) but this is really understandable as Async is processor heavy and needs multiple file access.
A good Equaliser would be preferred for use with BT as the standard included only works when wired is connected. There is a tweak available to fool the unit into thinking the wired HS is on but this dissappears on soft reset.
Still, overall I am quite pleased with this as battery life is better than other HTC products. Had a second Touch Pro in my office desk (evaluating them for a project) for 8 days on standby when a call came through on it!!
The slowdown happens when you add new music to the memory card (specifically, after you disconnect "Disk Drive" mode or when you turn the device on and TF3d loads). How much of a slowdown depends on how much music you add at a time, but once it's scanned the files and updated the library database, the slowdown doesn't occur again.
Listening to mp3s in the background while using other applications is possible, but it's not perfect. As a point of reference, I've had no problems listening to music and using Opera. However if there are some extra background apps, chopping can occur. But on the bright side, it always seem to be relatively brief, and so far hasn't caused my device to lock up or crash. I haven't done any precise or extensive testing, so naturally YMMV.
+1 for the Raphael battery not being great, but the TF3d music player not using very much power.
i charge my phone during work, then i turn on music and proceed to take an hour train ride back home, check some email and continue to listen to music for a couple of hours til dinner; afterward setup new appointments and crap for the next day, then more music for hour or two, then go to sleep without charging. next day the 3 alarms ring for the full length, then the hour train ride to work with music again. 35% +/-4% remaining when i get to work. the cycle continues
Thanks for your experience! Gives me great confidence in getting one! Just hoping I can find a mini-jack converter in time
Untouchab1e said:
Thanks for your experience! Gives me great confidence in getting one! Just hoping I can find a mini-jack converter in time
Click to expand...
Click to collapse
im NOT saying the headphone came with raphael is decent in any way, but i would use it over my ipod headphone...
A2DP question
Just wondering with the touch pro, does the device slow down when using A2DP? I have a hermes and whenever I use mortplayer with A2DP the device is almost non-responsive even though the music sounds great.
Farsquidge said:
A good Equaliser would be preferred for use with BT as the standard included only works when wired is connected. There is a tweak available to fool the unit into thinking the wired HS is on but this dissappears on soft reset.
Click to expand...
Click to collapse
Hi. Where do I find this tweek?
newbro said:
Just wondering with the touch pro, does the device slow down when using A2DP? I have a hermes and whenever I use mortplayer with A2DP the device is almost non-responsive even though the music sounds great.
Click to expand...
Click to collapse
I think it's actually very good - no slowdowns that I've noticed. For example listening to music with my SE HBH-DS980 A2DP-headset and browsing through RSS-feeds I can't detect any slowing down or choppiness, neither in music playback nor RSS-browser. Also I think the UI stays (almost) as responsive as ever.
Corsa2 said:
Hi. Where do I find this tweek?
Click to expand...
Click to collapse
mkhattab has collected a few tweaks (sticky in Diamond thread) that work for the Touch Pro also.
Enable Audio Booster without headset-->HKLM/System/State/Hardware/Headset set the value to 1 (soft reset will bring it back to 0)
I prefer adding individual reg edits via a reg editor rather than one of the Tweak packages as I had BT connection problems with my Infiniti handsfree after using Schap's advanced configuration tool.
This one is a simple little gem that does not use up memory. Run it on your PC when connected via Async.
Anyone else experiencing this? I have all sorts of weird issues with Car Mode, but this one takes the cake.
Whenever the Infuse exits Car Mode (whether I have launched Doubletwist in the recent past or not doesn't seem to matter), my Infuse will start playing music over the speaker from Doubletwist.
Launching Doubletwist and pausing play doesn't work, the music continues to play until I go into task manager and kill Doubletwist from there.
All I've got to say is WTF?
jblues1969 said:
Anyone else experiencing this? I have all sorts of weird issues with Car Mode, but this one takes the cake.
Whenever the Infuse exits Car Mode (whether I have launched Doubletwist in the recent past or not doesn't seem to matter), my Infuse will start playing music over the speaker from Doubletwist.
Launching Doubletwist and pausing play doesn't work, the music continues to play until I go into task manager and kill Doubletwist from there.
All I've got to say is WTF?
Click to expand...
Click to collapse
I have same problem when i use my Logitech speakers through me headphone jack or when I disconnect my Bluetooth. And mine keeps playing the same freaking song. Haven't figured it out myself either.
OK, that might narrow it down to disconnecting from bluetooth, since that's part of the exit from car mode. I had some unrelated issues with Navigation and did a factory reset yesterday and I'm reinstalling doubletwist. I got rid of AZW launcher as a result of this and haven't reinstalled it. I'll see if this problem continues.
Yep
Still happening with doubletwist even after the factory reset. This has to be a doubletwist bug.
jblues1969 said:
OK, that might narrow it down to disconnecting from bluetooth, since that's part of the exit from car mode. I had some unrelated issues with Navigation and did a factory reset yesterday and I'm reinstalling doubletwist. I got rid of AZW launcher as a result of this and haven't reinstalled it. I'll see if this problem continues.
Click to expand...
Click to collapse
I have had an issue with bluetooth doing this at disconnect. It has primarily been an android issue....not specific to any rom or phone.
Scenario 1. music playing, car gets turned off ie bt device off, music continues to play.
Scenario 2. music playing, car gets turned off ie bt device off, music pauses but resumes randomly
There was once some info in the Evo forums about this but It will take some digging for me to find it. The only solution I can think of now it to completely end (or kill on apps like doubletwist and mixzing) the music app prior to disconnect.
I will see if I can find the googl issue and the info I recall seeing in the evo forum.
Sent from my SAMSUNG-SGH-I997R using XDA App
I really don't think it's the same thing, actually. What you are describing seems to be a missed event (BT disconnect) that should stop an already running process (music player, doubletwist, etc).
What's happening to me is that doubletwist isn't even running in the first place and it starts playing music on BT disconnect. When you launch doubletwist to stop the music, it shows that it is NOT playing anything, while the task manager shows that it is and the music only stops when the process is killed.
I checked on doubletwist's forums and this issue has been raised and has 12 votes, beginning back in 2010, and they've chosen to not fix it.
I uninstalled doubletwist today and the problem has not reoccurred with a different app, so I think that pretty much points the finger at the app, rather than Android.
jblues1969 said:
I really don't think it's the same thing, actually. What you are describing seems to be a missed event (BT disconnect) that should stop an already running process (music player, doubletwist, etc).
What's happening to me is that doubletwist isn't even running in the first place and it starts playing music on BT disconnect. When you launch doubletwist to stop the music, it shows that it is NOT playing anything, while the task manager shows that it is and the music only stops when the process is killed.
I checked on doubletwist's forums and this issue has been raised and has 12 votes, beginning back in 2010, and they've chosen to not fix it.
I uninstalled doubletwist today and the problem has not reoccurred with a different app, so I think that pretty much points the finger at the app, rather than Android.
Click to expand...
Click to collapse
that is really odd....
I have issues with a few of my music apps that are very similar. (can't stand doubletwist so that isn't one)
many of them have no dedicated stop/end function, so even if i back out...they still linger in the background unless forcestop
THEN...when the disconnect event takes place they start playing
in your case it sounds like you verified doubletwist is not in task list running, bt disconnects/exit car mode and it starts itself?
I haven't gone so far as to check the task list before disconnect, but doubletwist had not been launched by me. I suppose it's possible it was lurking in the background if Android was running it without my knowledge, but that seems unlikely as often as this happens.
I'm chalking this up to a badly coded app and moving on.
jblues1969 said:
I haven't gone so far as to check the task list before disconnect, but doubletwist had not been launched by me. I suppose it's possible it was lurking in the background if Android was running it without my knowledge, but that seems unlikely as often as this happens.
I'm chalking this up to a badly coded app and moving on.
Click to expand...
Click to collapse
Gotcha....yeah i ditched doubleteist for that reason...there were several system events that troggered it to open on its own...mainly plugging the phone in to a charger...the phone would go into mass storage mode every time.
U made the right decision lol
Sent from my SAMSUNG-SGH-I997R using XDA App
Hi all,
ICS 4.0.3
Ver. 3.32.707.10
I was wondering if anybody else is encountering similar problems.
Ever since the ICS update, my music player, podcast player (beyondPod) and e-book audio player have gone crazy.
I cannot understand the logic behind it, but the player either stops, skips, pauses, jumps... u name it. Not all the time, but (please do not laugh!) when the car door is slammed shut.
It got me thinking. Is it the shock or the vibration? Tapping or gently bashing the phone does not disrupt the player. Only door of the car closing. It happens every morning and every night when someone gets off the car before me.
Rebooting, taking battery out, clearing out some stuff from my Micro SD... simple stuff to eliminate causes have had no success.
Only rebooting the phone can solve the problem. Force closing the app does not help.
I was thinking that after a heavy days use, maybe the RAM was running out, bu the problem starts even within 20 min of reboot, with no other unnecessary apps running.
I am using Jays headset app since my headphone has that button that allows me to stop/play skip and volume control etc. This has nothing to do with it? I have had it for a while since Gingerbread...
If it were apps from the market that was problematic, i can understand. But since this affects the stock music player as well as other audio related features, I am baffled.
Anybody else? Suggestions?
Found the definitive cause. But still have no solution.
OK guys and gals...
I had my podcast player and stock sense music player do crazy stuff on me, ever since the ICS update.
Maybe the scratched paint is the cause of headache for some people, and covering/insulating it may relieve it of problems, but my feeling is that for quite a few that have posted on this thread, their reasons of malfunction differ, and in fact, are on the same boat as I am.
Please read my post which is the link below to understand the full symptom.
http://forum.xda-developers.com/showthread.php?p=24511005
I am not sure if ICS update from GS is related to this problem directly or indirecty. All I know is that I had a happy sensation until the update OTA.
Here is the reason why I know that neither the paint or back cover of sensation is the cause of skipping/jumping/stopping/calling last contacted....
I tried the experiment with the back cover off, but I could not replicate the problem, thus no paint chip, back cover or short circuit of any kind is the answer.
So, by method of deduction, with the cover off, I tried wriggling the headphone in the socket to see if that had any effect. None. I tried plugging and unplugging. None. I tried using the remote button to control the music app and the podcast player. No problem. The play/pause/vol up and down etc all worked fine. I even uninstalled the jays app and tried. Without the app, the button on my headset does play and stop, answer and end calls. It got me thinking, and the environment it caused the symptoms only could point to the mic on my headphones.
And guess what? It is the bloody Microphone on the headset. I bet you there are some of you with this problem using the stock headset supplied that have built in hands free.
Basically, the pressure spike caused by slamming of he car door, is the same effect as blowing into the mic of the headset. And once this is done, the only way you can stop is reboot.
Since there have been no posts on this thread, and while I was hunting desperately for answers, I came across a different thread. Similar symptoms. I posted there too, so u might want to take a peep.
http://forum.xda-developers.com/showthread.php?p=24668109#post24668109
Weird symptom. Possible solution? (Apart from using headsets without mic)
I have the same problem with my Sensation after i flashed the ICS. I have flashed two different custom ICS and with both i had the same problem. The music app goes crazy. I haven't find any pattern on what is that that cause the music app go crazy. When I touch the jack of the headphones (the original headphones of the Sensation) the app start forwarding, skipping track pause, etc. Also the same happens when i put the phone in my pocket. I haven't found any solution but maybe is the signal from the microphone as you said. When i shake the jack i think that signal noise i created and makes the app go crazy.
I hope someone will find a solution soon.
I just found a way to hear music in my ICS Sensation. I just disabled the default music app in the app settings that comes with the rom and i have installed the ESfile explorer which has its own music player. I am using ESFileExplorer's music player and i don't have problems till now...
Hope this is useful for someone.
I think issue is software related. Look here:
http://forum.xda-developers.com/showthread.php?t=1689440
NikosDim said:
I have the same problem with my Sensation after i flashed the ICS. I have flashed two different custom ICS and with both i had the same problem. The music app goes crazy. I haven't find any pattern on what is that that cause the music app go crazy. When I touch the jack of the headphones (the original headphones of the Sensation) the app start forwarding, skipping track pause, etc. Also the same happens when i put the phone in my pocket. I haven't found any solution but maybe is the signal from the microphone as you said. When i shake the jack i think that signal noise i created and makes the app go crazy.
I hope someone will find a solution soon.
Click to expand...
Click to collapse
Does it happen ONLY when using headsets? I have the same problem, but is caused by the jack connector (only in ICS). It randomly sends signals that the phone understand as multimedia commands. If you remove the headsets and play the music with the speaker, no problem at all.
Crap.
My Galaxy S6 keeps randomly pausing music playback while I have it connected to the aux input in my car for no apparent reason. Phone is rooted on the stock AT&T Rom and has been restored via ODIN twice without any change. It did this before root as well without change. I have disabled nuplayer in the dev settings and tried resyncing my library multiple times thinking it was due to corrupted files. This clearly is a samsung issue and seems to be apparent with older generations of the Galaxy series as well. Does anyone have a fix? I can't imagine the rest of you are actually putting up with this bug on a $600 phone. It's really driving me nuts having to keep fiddling with the damn phone while I'm driving to unpause the music, raise the volume past the warning, just to do it again a few minutes later. Tried the stock music app as well as doubletwist, no changes. Could this be caused by some motion sensing feature that needs to be disabled?
So who here has a fix? Appreciate any tips or solutions. Thanks
I know I'm not the only one. Who knows the fix and wouldn't mind sharing? Thanks
Bump for info
I have a similar issue, as my Bluetooth earphones just stops playing music. The the strange thing is that my other pair of Bluetooth earphones work fine, and I've never had any issue with other Bluetooth media connections (including those in a car). It could be specific to your car.
I'm using Google Play Music.
Have you tried it with another system?
Sent from my SM-G920T using XDA Free mobile app
Do you guys happen to have the music pause gesture? Had this problem with the note 3 where video seems like it was lagging really bad but it was actually pausing and unpausing because of smart stay. Turned it off and it was perfect. It's probably a screen protector messing with the sensors for the gesture.
Sent from my SM-G920T1 using XDA Free mobile app
I faced this too.
This happened when i play music directly from the Widget. However if i open the app and play music, it didnt stop.
Hope this helps.
Blame the ****ty memory management that keeps killing apps.
Sent from my SM-G920T
OP, are you saying that when it pauses, it also resets the volume warning? Or was that just additional annoyance?
^^Combination of both. When playing music on the device via aux in my car, I have the phone set to max volume, then control volume output via my car. When using the stock music app, doubletwist, etc, the music will randomly pause playback for no reason while the screen is off while the phone sits in my lap untouched. Smart stay is off, and I'm running out of ideas honestly. Been listening to Pandora recently and haven't had issues in the past four days, so it's something with music playback for the device only. Any ideas would be appreciated. Thanks
Maybe your cable is loose or has a bad connection on one end or the other? When you unplug headphones, music playback stops. Try using an app like Trigger or Tasker to make something happen on headphone unplug, such as launching a certain app or whatnot so that you'll know if the phone thinks it got unplugged.
Try clearing the cache of the music app ir use Cache Cleaner (downloadable from Playstore) to clean all cache. You can also try going to recovery mode to wipe cache.
Unfortunately I clear cache weekly, and am certain its not a connection issue. Are there additional touch or motion sensor other than the smart stay function (currently disabled) that could be triggering this?
I don't know what to tell you. Using aux is similar to plugging in via headphones and I've had no issues in that regard. I've had no problems with Bluetooth streaming either. In cases like this, it could be app interference or faulty hardware.
Sent from my SM-T805 using Tapatalk
Is it only happening when you're using it in your car? What about with headphones or BT audio connections.
Do you have any sound effects enabled? I noticed that SoundAdapt really affected the performance of my phone, so it could be a factor.
Sent from my SM-G920T using XDA Free mobile app
I'm almost certain its some kind of gesture that is interfering. I don't use any of them and will gladly disable anything that could remotely cause this. I noticed the other night when my friend was driving my car, I was sitting in the passenger seat with my phone playing music through aux for at least an hour and no pausing whatsoever. I had the phone in my hand the entire time instead of near my leg sitting face up on my seat, which made me realize it must be some lockscreen gesture interfering. Any ideas?
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
flu13 said:
Is the screen actually on? I don't know of any gestures that have an effect while the screen is off other than the one that makes the time display pop up, and I don't think that would cause music to pause.
There's a gesture that mutes if you put your hand over the sensors. Maybe it thinks that is getting tripped? But I don't know if that would cause the music to pause. Maybe try intentionally doing that gesture to see what effect it has?
If you think it's a gesture, just disable all of them and see if the problem clears up, then slowly reenable them to see when it breaks again.
Click to expand...
Click to collapse
Thanks. I will try that and let you know. I went ahead and disabled all of them. The screen is off btw when this happens.
I think it is because you are playing the music on full volume. I believe that the phone on some songs can't support the power output causing it to pause. Try instead playing it one level less than max. I noticed that this only happens with some songs specifically at max volume. This doesn't happen at a lower volume on these songs.
Galaxy s6 edge and s6 music pause or stop issue fixed
i had the same issue with my Samsung Galaxy s6 edge. music stops or pauses especially when i am using Soundcloud, pandora, Milk music player or Beatport.
but i fixed the issue .
First open the "Smart Manager" app and select battery.
Second select "details" and you should see most of the apps that uses more power.
Select "Cancel Auto stop" on the apps u want will be using especially your music app. if you don't want then to stop after sometime.
Thank you
Hope this solves ur problem
I am having this same problem on my S6 edge. Not rooted (first phone I haven't felt the need to root since the Evo).
It happens whether using connected headphones, bluetooth headphones, or in the car A2DP using the Google Music app, Pandora, or Slacker.
Was hypothesizing that notifications are causing the pauses. Would like to try the suggestion above but WHERE IS THE SMART MANAGER app?
Also, was wondering if anyone with the problem fooled around with the animation scale settings described here: http://www.digitaltrends.com/mobile/galaxy-s6-tips-and-tricks/4/ (under How to unlock Developer options)? Wondering if that is causing my/our problems.
Thanks,
Tony