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After the squeaking back cover of the Touch Dual, another noisy HTC unit ! At least my test unit it seems...has anyone else noticed that when you tap at the top of the screen, say the x box, when you let it go there is a noise of something coming unstuck/unglued ?
If you swipe your thumb from let to right applying some gentle pressure it is event more obvious. Anyone else or is my screen maybe not properly glued on...
I listened really closely, and the only sound I could detect was my oily finger coming off the screen! You may have a defective unit because I don't seem to detect the problem you are talking about. Hope this helps!
Yes, thanks, will need to take it back then, just my luck !
You did apply some moderate pressure didn't you ? It's particularly noticeable around the loudspeaker and camera openings. Or it maybe static I'm hearing, doubt it since I don't have the noise at the bottom of the screen.
GpsPasSion
i tried several times but there's no noise.
Maybe u should check it with HTC or the store where u got it?
I
I have the same problem. On the top of the screen only
Rather annoying isn't it ? I have it on the sides a bit too, it seems to be worse when the screen is hot. Possibly the joint between the "touch" screen and the frame.
I guess I'll take it back but I think the guys are going to look at me "sideways" over there ;-) It seems to me the quality of HTC phones has been going down a bit lately, prices stay high though. I wonder if all the Cruise devices aren't going to develop that problem over time...
Hi,
I've got a similar problem. It also happens when I firmly press X, but the noise comes from the back cover (the antenna-box ) and it's because the back cover (top, not the battery cover) is not stuck tight enough (left side, so right side if you're looking from the front). Annoying? Maybe. Deffective? Not really I'll live with it
i have the same issue with the screen, i have done about 20 minutes of "up close and personal" tapping, pushing, etc and it is definately the screen...
not so worrying right now, BUT if it is loose now, how will it be in a few months.
i had this same problem when buying a Nokia a while back, I went through 4 of them sitting in the store and they all had the same problem, so i gave up and bought a different phone.
i wonder how Devicewire will handle this? as i really dont want to, nor can i be without the phone for too long, but obviously i dont want a faulty unit.
Devicewire if you are listening out there can you advise?
So it seems there are a few of us with that issue, on mine it definitely comes from the front part, not the back. I think I'll take it back and try another one, if it has the same problem I'll pass on the Cruise and get a refund, it really isn't very acceptable to have that type of problem on a €500+ device ! I don't remember reading about any such problems with the Touch or Touch Dual, HTC must have skimped on the glue this time around!
I have triesd to reproduce the screen problems, but I do hear anything at all.
Overall I really like the device, notwithstanding the slightly slow graphics when watching video (although MUCH better than my old Samsung SCH-i730).
T
I have it too. I noticed it after putting on the screenprotecor...and i'm suspecting it has somthing to to with it. The protector is really stiff so it may just be it making that noise....in my case at least...
That might come into play I guess, but mine really had a problem, I took it back to the shop and I had a hard time getting the guys to acknowledge it, but one of them had his own Cruise and when I pressed on the side there was no squeaking at all so that sealed the deal. Unfortunately they had no spare unit so I had to settle for a voucher...
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
christonge said:
I too have been experiencing the same from the top of the screen after long use It´s a pain, as I am really happy with the Polaris but for the money you´d expect better. I removed the screen protector to see if that was the problem but the sound is still there. It only goes away after the screen has been off for a while.
I have spoken to the shop where I bought it but they said I should get in touch with HTC, however if a lot of devices have the same problem hardly seems worth sending it away....
Anyone else have the same problem???
Click to expand...
Click to collapse
I Have the same problem but it comes from the screen protector, cuz I get some air between the screen and the protect.
OK... but the problem I have is definately not related to the screen protector as it´s still there without it.
No squeaks at all on the Orbit 2 - I wonder if it's confined to the TC case?
I've got the same squeeking thing with the screen, but it really isn't critical. What is really annoying is the knocking sound that the volume slider produces when shaked or just given a little finger punch. What do you guys say?Is yours fixed tight?
Same problem here. But it takes my mind off what the wife's saying when I'm on the phone to her!
Having the squeaking too, as most of you its still there without the protector
anybody get any noises from the d-pad? whenever i press left, it makes a double click (the standard click when you press in any direction, but after that, it seems to stick a little and click again as if it's sticking to something when i press down, then unsticks and makes a click when that happens). it's bugging the crap out of me and it only does it when i press left. if i press left hard, it stops doing it for 30 seconds or so.. it's not as if i spilled soda or anything on it and it is brand spanking new..
As per the title.
How firm are your slide mechanism? When holding the device in your right hand (fingertips along left edge of device), does the device give a little as you change your grip/pressure (for example, as if you're manipulating the volume keys?).
EDIT:
As an aside, those buttons would have been better off on the "base" (keyboard section edge) of the device rather than on the screen section, that way when pressing them they wouldnt have caused this slight give in the slide mechanism!! Jesus, HTC need to employ some of us from here!!
A 100 views and no comments? Someone surely must have something to say about thi...
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
SoundWave2003 said:
I would guess that many people are looking forward/waiting for this phone and want to read other people's thoughts but not enough people have one yet! You lucky soul!
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Click to collapse
Good point, but a few guys do. Black with his AT&T one, few others etc. Just looking for some opinions. Personally, I think the spring could be a little more resistive.
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
Slight Keyboard give
I would agree with you to a point, Syphon Filter.
When looking at the screen, it seems that the palm of my hand is catching the bottom right edge of the keyboard in its closed position and 'twisting' it a little when the volume is adjusted.
However, I've found that the volume buttons are in the right place when using them incall.
(The actual sliding mechanisim feels pretty solid to me.)
There's a little give, not so much a shift but more of a flex, definitely feels good for a sideways slider.
thebiscuitboy said:
I got mine today finally from Clove, lucky enough was in the first shipment have been setting it up for the last couple of hours and the keyboard is fine.
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Click to collapse
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
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Click to collapse
I guess it's 28 pounds delivery with DHL and 20 the old fashion way. At least when ordered from here in Finland. Didn't dare to accept the order yet.
Virtually no give in mine at all, feels solid.
Mine is solid and has been "thoroughly" used and handed around for wow factor for the past few days. It is well built and better, if I remember correctly, than the O2 XDA IIs (Blue Angel) for it's keyboard sturdiness mechanism.
CalifornIyay said:
Are you in the USA hebiscuitboy? If so what did clove charge for shipping to the U.S and how did you workout the exchange when you paid for it?
Thanks..
Click to expand...
Click to collapse
Hi I'm based in the UK sorry
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
mike_m said:
Appears firm to me, there's a little scraping noise as the keyboard is opened but not on close. Haven't been able to pin down where it's coming from yet.
Click to expand...
Click to collapse
I there's a little slidey thing that covers the ribbon cable. As you open/close that it moves. That's what is causing the noise your just described.
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
sub69 said:
Fine. Another slight improvement from HTC's latest slider, in my opinion...
Totally agree with the comment about the volume buttons, too. Bit daft putting them somewhere where the act of pressing them means you're also opening up the keyboard...
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Click to collapse
Yeah they should have just moved then onto the bottom half of the slide!
So when you press your volume buttons (just enough to make them "press") does your slide move at all?
Mine does a tiny bit. if the spring was a little stiffer it would be spot on.
What about the power button when trying to remove the back?
I keep turning it back on when I want it to be switched off and remove the battery! Just something I will have to get used to no doubt!
After receiving my Fuze/Rap today, I also noticed a 1/32 inch twist when opening the phone. My only only other HTC slide experience is the 8125 which after 4 years has a more tight opening action.
I have to have faith in the Raph after all the faithful years with my other slide out.
US- Virginia Beach
it sounds like something comes loose when i slide my fuze open. then there is something that rattles around in it. i tried to return it but all the fuzes they had at the store made the same sound. unique?
Mine is a little loose as well - I wondered if anyone else had the same issue. I can (with very little effort) make the screen move about 2-3mm away from the keyboard. It does feel a lot more loose than the 8525 did to me.. I'm not sure how that will play out over the lifetime of the phone, but I can expect it to only get worse (hopefully not!)
Love the phone though in general.
Hello all,
I have one short question: with my keyboard closed, I have a little movement in the corners when i push it around. Is that normal or not?
Thank you.
Apparently so...
Iv not got the phone yet but theres been allot of talk about it.
I have it too, so I suppose it's 'normal'.
robal said:
I have it too, so I suppose it's 'normal'.
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Click to collapse
It's not "normal" to say this, but I'm glad that there is nothing wrong only with my device. I was alredy thinking about sending it back for service...
Its a slider mechanism - if it didnt have any play then some would break!! Manufacturing tolerences etc need to be taken into account. A samll amount of play is fine.
paulyluca said:
Hello all,
I have one short question: with my keyboard closed, I have a little movement in the corners when i push it around. Is that normal or not?
Thank you.
Click to expand...
Click to collapse
I've discussed this already with the HTC service and they told me to send the unit to them. They will change sliding mechanism. My phone is currently in the service with this "feature" :-(
I hope they will fix it. Such a good phone, but this really looks like manufacturing problem.
anyone knows if they are going to release a "fixed" version?
How much is a little movement, my TP moves around but not to the point I would say it's an issue
thebiscuitboy said:
How much is a little movement, my TP moves around but not to the point I would say it's an issue
Click to expand...
Click to collapse
1-3 millimeters, depends on the pressure.
When you press the volume button on the left side, it rolls about 1-2mm. When you press it more, it is about 3 mm. I guess this is too much.
Official statement is that some kind of allowance is normal and ok, but there is no strict direction from HTC - public statement.
Well if they consider this to be normal, I think there won't be any "fixed" version available, but as you know, all manufacturers make improvements during the time. So maybe ...
Okay thanks
Like I say it's currently not an issue, but will keep an eye on it
I realize this is an old thread, but I wanted to resurface the issue. I've had a new Fuze for the past few months, that had very little 'play' when pressing buttons.
I recently did a warranty exchange and the refurb wobbled considerably more than the original phone. A little bit of wobbling is expected, but it was downright unbearable to use, and I have since asked for a replacement.
Much like a poster in this thread, I would do something as simple as hit the volume up button and the rest of the phone would move around significantly. This is not normal, in my opinion!
First post, I have searched but didn't find anything on this in the forum. So I received my Fuze yesterday via mail from AT&T and I have been playing with it and it is a great device. I have noticed that on my Fuze the hard buttons on the bottom seem to move around on the right hand side as if they were loosely connected. I have made a youtube video to show this movement and I am wondering if this is normal for the Fuze/Touch Pro or if mine may be defective. Thanks for any help in advance and I will certainly be using this forum for lots, good community you have here.
http://www.youtube.com/watch?v=7-0JOiBEiWY
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Mine also does it. Never payed attention until you pointed it out. Not too worried about it though.
I'm also not too worried about it myself but just wondering if that is something standard with the device or if only some of them do it? Thanks for the response.
This is certainly faulty. My TP keys move a little bit, but not that much. I am sure yours is buggy. But... I think it is not getting worse because the movement is limited by the frame
My TyTNII/TIlt did the same thing and HTC said this was normal. I just hope they don't decide to make a car, the wheels would fall off any they would tell you it was normal.
I did end up sending a message to HTC to see what they had to say. I'll inform if i get a response.
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
kgbeezr1 said:
I've had 4 units, all of them did it but one, and that one had a pad piece that was such a tight fit that it rubbed on the bottom of the screen when you pressed the home or back button. They all seem to be slightly different sizes.
When you buy HTC, don't examine too closely or you'll always be disappointed.
Click to expand...
Click to collapse
Same here.. made the worced noise. Really disconcerting, eventually it seems to have filed it's self to the exact fit
Not loose
ECdOc said:
16 views and noone can verify if their Fuze also has loose keys on the bottom? I thought this one would surely get a quick response since it is so simple.
I just want to know if I should not worry about it or if I should consider sending it back before I start to get into flashing ROMs and whatnot. It very well could be that this is just the way it was designed but I have no idea.
Click to expand...
Click to collapse
My HTC Fuze (AT&T) does not have loose key on the bottom.
my Fuze is rock solid. It is a perfect fit, sturdy, and held in place.
Looks like your touchpad has a broken screw hole or missing a screw entirely. I definatly wouldn't be satisified with that.
I have checked 2 and both had the loose button panel
HTC responded with:
Thank you for sending your email inquiry about your device.
I understand you have an HTC Fuze with AT&T service and your device may have loose buttons on the right side. I know that this situation can be frustrating when your device buttons do not perform the way you expect. If you suspect the buttons are loose, you should contact AT&T about this issue. They maybe able to exchange or replace the device for you.
Robert, I hope we have answered your question in detail. Feel free to contact us again if you have any further questions.
HTC Technical Support
http://www.america.htc.com
http://www.htcwiki.com
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Click to collapse
So I went to the AT&T Store to talk to one of them and to check the phone there and that display phone had the loose buttons. I am going to try to check the rest of the stores. I am going to hang onto mine as it really isnt an issue and I still have the warranty if something goes wrong. Still I would like to get this poll filled out as it is now an interesting thing to me.
I bought mine on 1/27 and it is loose on the right side too
I went through three Fuzes for various different problems. The one I have now has an uneven lower button area...the left side facing up is higher than the right which causes a sharp corner. I was just happy it wasnt worse. If you compare the build quality to the sprint's touch pro there is no comparison, the sprint version is solid, every one I've handled has felt well built and had no problems like this.
Mine does exactly the same, had it for a week, but only noticed it yesterday. Probably not quite as bad as the video tho....
My Kaiser also does it but i'm not worried out that as the button pad is 'encapsulated' by the cover and doesn't any where near like the TP. The other thing I'm not too keen on is the hard qwerty keyboard doesn't feel as robust as my kaiser one either.
This is must disconcerting as I look after my phones really well.....
geirgear said:
My HTC Fuze (AT&T) does not have loose key on the bottom.
Click to expand...
Click to collapse
+1
Other issues though.
Yep, mine has just started to do this
not as severe as yours
my doesn't
If anyone knowledable on anything that pertains to my problem could help me out I would be very grateful..here's the scoop..
I have had my polaris for over a year now (out of warranty) and for the longest time I've had issues with the touch screen not responding correctly and having to re-calibrate it all the time. I finally figured out what the issue was yesterday after I hard reset the device and the screen was still messed up...I had been using a dock for this device that isn't manufactured very well -- using the dock day in day out for a few months at work actually bent the pins on the USB connector on the cruise to the point where some of them were touching each other (yikes!)
So, I gave the phone to my dad who's an engineer, he took it to work and used a microscope or whatever and some tools and got the pins back straight again..now the screen works fine! Needless to say that dock is in the garbage now. The brand was "BoxWave" -- stay away from their products, they are JUNK!
Anyways -- I still have a problem with the scroll wheel.
Spinning the wheel does not work at all -- the Up, Down, and Left buttons work when pressed, and the wheel does light up, but spinning it doesn't do anything. Also the Right button doesn't work either. The button in the middle works okay. All of the working buttons cause the light to go on.
The logical conclusion here to me anyways seems to be that the bent pins caused permanent damage to the scroll wheel...I'm very glad it didn't cause perm. damage to the screen (or anything else, so I hope!!)..but anyways -- what would be the best option for me at this point?
Call HTC and have them fix it and pay out of pocket?
About how much would they charge for something like this (ballpark)?
My dad is a very skilled electrical engineer -- he would be willing to take it apart and fix it for me at work..he's got all the tools and stuff for it and doesn't mind at all...what parts should I look into ordering?
Thanks for any help anyone can provide here.
Hi,
I have a similar problem the up, left, right and turning the wheel does not work on my polaris either and I have not damaged it whatsoever. So, i do not think your button problem is because of a possible short circuit. But, sorry to tell you but I do not have a solution to the problem.
I thought I was certain, but occaisonally my screen still dies.
Perhaps it was permanently damaged? It is much better than before though -- but no matter what I do -- the wheel spinning does nothing, and the Right key does nothing at all.
Do you have any clue what part we would need to get replaced?
I am looking to replace the screen as well due to scratches.
I believe it's called a "digitizer" (the screen part not the wheel)
No, sorry. But if you do find out let me know as well.
Thank you.
found this on ebay
Hi,
Guys I found this on eBay. It says it can repair this kind of issue. Although I do not have the time to test.
So, here it is
http://cgi.ebay.com/HTC-Touch-Cruis...ries?hash=item19b5e3f64f&_trksid=p3286.c0.m14
P.S. if anyone does test this please give us your feedback. Thank you
What?
Did you post the wrong link or something?
That is a SIM card.
This thread is about the scroll wheel \ DPad.
EDIT:
Nvm, I see in the auction it says its a ribbon or something.
I dunno about this one...but it's cheap.
I still have not even gotten around to repairing my screen \ usb port though...god damn money.
If i order this ill let u know.
OK so I just purchased a new charge port and digitizer, but I have yet to see ANYONE selling a replacement scroll wheel.
Alot of people are selling the "housing" but it's missing the wheel!
Anyone know where to get a replacement metal panel and wheel only, not the entire housing?
I found a jog wheel for the shadow -- wonder if it would fit?
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
surgex0 said:
Housing including the jog wheel and electronics?
I also ordered a usb connector and apparently they sent me one that isn't compatible with the cruise...I think I am just gonna buy a broken one and get the parts from it..they seem to be rare compared to other HTC models!
Click to expand...
Click to collapse
wow good luck!
Check out this link:
http://cgi.ebay.com/FULL-HOUSING-FO...wItemQQptZPDA_Accessories?hash=item2551ec66c6
and i also found this for you (is that what came wrong), but you have to make sure it's the 2007 Touch Cruise and see if yours is the POLA100 or POLA200:
http://cgi.ebay.com/ORIGINAL-HTC-TO...wItemQQptZPDA_Accessories?hash=item5883c9282c
http://cgi.ebay.com/HTC-Touch-Cruis...temQQptZPDA_s_Pocket_PC_s?hash=item1c0d5c098c
Hope that helps!
alanazar said:
I have the same issue, the jog wheel doesn't work and neither the right button, but everything else works & lights up the keypad part....strange that this is 3 of us with the EXACT problem, maybe there's something we need to figure out? btw, i used to hardly use the buttons, but i used the jogwheel a lot to scroll.
I also have the BoxWave dock, however, i've found mine to be of great quality & use...reading your post made me paranoid so I checked my usb connecter over & over but thankfully everything looks very normal.
I came across this post, because I was actually looking for some user advice on replacing your own housing & wheel. I already found the entire housing & keypad on ebay that comes with the screwdriver set, and i have the manual to assemble & dissassemble.
I would rather do it myself so i wouldn't have to do without my phone while waiting for this to get repaired, but i also don't want to do it if it's very tricky with a big chance of busting phone, so i'm looking for a feel of easy-medium-hard. I've already done something similar 3 years ago to my I-Mate Jamin as well as replacing the speaker, so my technical skills are probably around mid-level.
Anyways best of luck, i'll update this post later to tell you how it went (this could be in 2 weeks time from now).
Click to expand...
Click to collapse
I had the same problem but on a 2 year warranty Touch Cruise. Phone was fixed and re-installed with WM 6.1
Know I face Bluetooth connection problems again and the BT hotfix is not accepted anymore.
I do have to say that the upgrade after re-installing should have been left behind.
I have the same problem... Scrol wheel not working en button to the right
anyone ever fixed this?
Hey Guys!
I've got the same problem with the wheel and the right button. So I was wondering if anyone fixed the problem?
I have no warranty anymore
I think I know what's your problem, mates.. It seems that it is essential for almost any P3650 - the cable, which is going from the jog wheel to the keyboard control unit tears apart just before (or exactly at) the copper pads on the molex thingie, that plugs into K/B unit (damage is so slight, that it barely can be seen).
I had no luck looking for the jog wheel sold seperately from housing, or at least with that plastic-chromed buttons cover. If anyone finds out that it is possible to obtain it seperately - I would greatly appreciate
Btw, same problem goes for sim holder's cable - I have replaced mine 2 times already (you can get 'em for around 15$ from ebay).
Sorry for my english - it's a bit rusty atm
Same problem here..wheel doesn't function can't find the part by itself ..
Touch Cruise jog wheel & keyboard
Exact same here - jog wheel scrolling broken & right selection does not work. Besides, my "call" key stucks time to time.
So for now I've just got both of them - jog wheel and keyboard (not the entire housing) from ebay, 15 & 7 $ respective
wheel ordered from the following ebay location :
cgi.ebay.com/ws/eBayISAPI.dll?ViewItem&rt=nc&nma=true&item=260656153778&si=1E2jM09T8qOM9DzM6uzrXo5Qiqg%253D&viewitem=&sspagename=STRK%3AMEWNX%3AIT
same provider has keyboard also, for some reason it is not on eBay active items. But you can contact the seller and ask for it.
I gonna replace both in a near future, and will update about the result.