For the past 2 weeks, I've been bugged by this error message when I'm replying to an SMS:
"The message was not sent to one or more recipients. To verify address and network coverage, select Retry. To save to Drafts, select Cancel"
I have reflashed my Omnia with 3 different roms and I still get that error whenever I reply to an SMS. I'm now on my 4th rom (M2D04).
I had Vito SMS-Chat installed in the previous roms. I did not install it now thinking maybe it was the culprit.
Have anyone else experienced the same problem?
Now I'm really pissed. I reflashed again, now using Secany's HK3 rom. Didn't install any apps, just wanted to check if the problem with replying to SMS will be gone. But I still get that error message!!!
have you made sure your operator settings are correct
My operator settings are correct.
Sometimes I can send/reply to messages, but most of the time I can't.
I've seen similar problems get resolved by checking this option:
Go to messaging-->menu-->options. Go to the address tab and make sure under 'In contacts get email addresses from' it reads 'All email fields'.
Try giving it another shot now.
Thanks, I'll give it a try!
No luck. Still can't send/reply SMS.
I am now suspecting my telecom provider is blocking SMS coming from Samsung Omnias. Is this possible?
Here's the situation:
The telecom provider (Telecom A) I'm using is aggressively promoting the iPhone 3G. Another telecom (Telecom B) is marketing the Samsung Omnia. Here, the iPhone is losing to the Omnia. So is it possible that Telecom A is sabotaging the Omnia if you use Telecom A's simcard on the Omnia?
I switched my sim in the Omnia to that of Telecom B's last night. So far, all my messages were sent without any problems. If I didn't encounter any SMS errors until tomorrow, then I think my theory is right.
Also, I have 2 other friends who have Omnia, one is using Telecom A, and the other is using Telecom B. The one using Telecom A also have the same problem as mine, while the one using Telecom B haven't encountered it yet.
Ahhh, CONSPIRACY ALERT!
No, I doubt that your theory is correct! You forget one thing: your "Telecom A" earns money while you're sending a short message - no matter what phone you're using! They surely promote their own phones when you sign up for a service agreement or upgrade your existing plan; however, what they want you to do, is, to make many calls and send plenty messages because that is what they rely on to make money.
I really think that something in your settings is still not correct - this is the only one reason why it won't send out your messages!
Using Telecom B's simcard on my Omnia the whole day today, no problems with SMS sending.
Regarding the settings, if there are incorrect settings, then I won't be able to send a single SMS. But there were times that my SMS goes through.
I was thinking.....maybe its just sim/signal issues more to do with the combination of Telecom A + your Omnia. Figures...because your saying it works perfectly fine on the other chip. And that automatically rules out anything to do with the roms or the device itself. I've seen issues like these...and well sometimes....there really is no explaining them.
But I never experienced this when my phone was still new and on G3 rom.
Related
Hey Guys, first time posting...
My Fuze has been great, except when it comes to sending and receiving sms messages... I can't!!... and if I go Start/Messages none of my original text messages from my Sim are there.
It makes me think that the phone and sim card aren't communicating properly?... although I can receive and make calls... could it be something that needs to be changed in the registry? I have installed PHM Registry Editor but don't know what I need to change.
Also, I have TouchFlo on the phone and when I slide the menu tab to messages, I can see new messages that I have received (yes that's right, I receive msg's through touchflo, but no other way!), and they are stored on my phone and not my SIM! AND it doesn't notify me when a new msg comes in which is very annoying!! And the same problem... I can't send messages
So in summary, I think the texting side of the phone it not correctly setup and needs to communicate with my SIM card.. I assume it is a registry change that needs to be made?
Please help...
Thanks, Seireon
seireon said:
Hey Guys, first time posting...
My Fuze has been great, except when it comes to sending and receiving sms messages... I can't!!... and if I go Start/Messages none of my original text messages from my Sim are there.
It makes me think that the phone and sim card aren't communicating properly?... although I can receive and make calls... could it be something that needs to be changed in the registry? I have installed PHM Registry Editor but don't know what I need to change.
Also, I have TouchFlo on the phone and when I slide the menu tab to messages, I can see new messages that I have received (yes that's right, I receive msg's through touchflo, but no other way!), and they are stored on my phone and not my SIM! AND it doesn't notify me when a new msg comes in which is very annoying!! And the same problem... I can't send messages
So in summary, I think the texting side of the phone it not correctly setup and needs to communicate with my SIM card.. I assume it is a registry change that needs to be made?
Please help...
Thanks, Seireon
Click to expand...
Click to collapse
First off, Have you installed a different ROM and second did you recieve a new SIM card with your new FUZE?
no sms
RxS2K said:
First off, Have you installed a different ROM and second did you recieve a new SIM card with your new FUZE?
Click to expand...
Click to collapse
I have the same problem and emailed ATT, their response was that if the SIM that I have is 3G it should work fine on the phone. I need to call tech support with ATT to see if they can troubleshoot, as I will not exchange the phone due to some investments in it already like invisble barrier. If there is a issue with the SIM that I should be aware of please continue this thread as I know that there are many in the same hole. Thank you.
more info
Spoke with ATT CS the sim card has to be matched to your phone in order for it to work properly, I can send and receive mms and sms messages now.
ok same problem again sms, stopped working,
new developments I have been able to figure out that the problem is associated with the media net connection. once media net has established a connection, sms stops working. I have been unable to send multimedia messages, what I will try next is to try by flashing another ATT/Cingular ROM to see if the issue disappears, if it does then is a software issue, if it does not disappears then is a hardware issue and I'll have to change the phone for another.
I'll post in a few hours.
Í've been having the same problem with my phones. Every 3-4 weeks I will lose the ability to sms. I go to att online chat support and they reset my phone. I believe it is related to att's account systems because it happened once before I got the fuze and it occurs on every phone on my account. Ít's getting to be a hassle to swap my sim into my "dumb phone" to call att for a resolution. I might have to get the pda plan so I can gripe about it more.
Ok I have PDA plan.
Flashed the following ROM
http://forum.xda-developers.com/showthread.php?t=466219
Everything is working like a charm. I opted to flash that custom ROM because of its great reviews and apparent lack of issues. I'm still testing it, but so far is all good. I'll update if issues regarding this thread come to light. Thank you.
Having the same problem
Same problem here, although I can send text messages, my picture messages are hit and miss (miss in the beginning). ATT had me go in get another SIM card and do a hard reset... this kind of fixed it... now I can send/recieve sometimes.
I'm interested in hearing if the new ROM fixed this in the long run (not just for the first few days).
Hey,
got the same problem aswell now!
Flashed the same ROM, and now I can't send any SMS anymore. Before the flash I was able to (flashed from stock)
Would love to hear if you got it work! I'd like to know the solution!
Thank you
- luikki
4 days of testing and still working perfectly, if you have issues with sms, or voice mail, please check that you have the right numbers on the Voice Mail and Text Messages services, at
Phone, Options, Services. For Att in US they should be the following:
Text Messages Service Center: 13123149810
Voice Mail: ""write your account cell phone number""
Hope this helps. Thanks.
i had this problem when i first got my fuze.. sometimes the touchflo messes up when installing and a hard reset solved my problem..
Update, no problems so far everything is working like a charm. Thanks.
still have that same problem
i lost the ability to send or receive sms after i flashed my phone for the second time.
first time from stock, did rre fuze 4.5 special edition.. sms worked like a champ.
second time changed to romeos and things stopped working for sms altogether. weird thing is i can do that whole call "get numbers used" in my contacts, and it will text me how many minutes i have.
i cannot send nor receive any messages. iam getting frustrated with this because no one really seems to have an issue.
i just did two hard resets, flashed to rre fuze 4.5 special edition, and still cannot get anything to work.
i read somewhere that turning 3g off worked. it did not.
my voice mail and text message service reads as follows
text messages service center: +1 (312) 314-9810
is it supposed to read like that or what?
please advise.
Problem
I'm having the same problem with SMS, I can't send or recieve any pictures, audio files through messages, nor can I recieve or send bluetooth files once connected to another phone via bluetooth, does anyone have a answer to that?
btw I have flashed my phone at least 4 times. different rom versions until i found one i liked. Now i am barely noticing I can't sms
Hi there,
Each hour, the system ( custom tom JACxROM [v1.3] ) send a message to the number 00453 ( Denmark ), but I don't see anything in my sms box, but on my provider statics, they said me I send much sms to 00453, is this an error in the system?
I think yes, but I flashed the rom again, and with the first boot, the system has send 10 messages to 00453, an unknown number for me, and as told, I don't see the messages in my sms app.
Somebody knows how this happens?
i wouldnt have thought that would be the rom.Try putting the sim card in another phone for a day, Look at your next bill for the certain day and heck if the other phone has sent it.
Does this ROM come with any T-mobile apps like Myfaves?
Your problem seems to be similar to the T-mobile Myfaves problem we used to have on imported G1's in the past => see here
Take a log with ddms and check if something is happening with SMSStatusReceiver, it should tell you which application is sending those messages.
I hope that Proximus number is not your girlfriend
you can also try flashing a different rom and see if it happens again. might not be rom related, but as AMON said, app related.
I found the problem, it was the MyFaves apps that sends automaticly sms messages to their server. So I deleted this app and my problem is solved now!
i had this error yesterday.fixed it by installing the sprint RUU...im back on fresh 1.1 btw...heres the deal though,yesterday i was getting picture mail errors,id get the "download" button,id push it..n it would give me a "download unsuccessful" message..tried it on the stock app and on handcent and id get the same thing..i looked it up on google n seems other people have this issue too,but no clear fix..just wondering what the problem is?and what's the fix besides resetting your phone back to factory settings...i'd really hate to do this over again if this starts happening..
ps: when i get pic mail,it shows up as a "download" button instead of the slideshow viewer.not sure whats up with this.
edit: i had called sprint customer support yesterday,they transfered me to tech support,tried sending me a picture n didnt work as well...so i just "reformatted" the hero to stock with the sprint ruu.
Im starting to think there was a problem with the Sprint picmail server or something because I had the SAME problem only mine just kept saying downloading and never opened. I then Ruu back to stock and rerooted and flashed Fresh 1.1 and everything was fine again but from what Ive read ALOT of people had this same problem so Im thinking it HAD TO BE something to do with the service. Which means I spent over an hour for nothing,lol
Word lol.freakin sucks.annoying as hell..u think it was just their pic mail service that as down or what couldb it be?cause when u reformat the phone it all starts working again....also,when u get pic mail,do u still get the slideshows or just the download button?
you guys made sure ya wasnt on wifi? my picture messages NEVER worked while i was on wifi on my G1 or Hero, i always wondered why though!
Yup.WiFi was off.I had that happening hen I first got the phone..but this time it had nothin to do with WiFi.it was more like an error.like if the download link was broken or u didn't have picture mail service..its weird.
Yeah there's a problem with MMS downloads when on wifi.
Think it has somethign to do with redirecting data through the wifi network when connected.
Yeah, it's not the Sprint network, its the phone. Pretty much all of out HTC Hero's suddenly develop that problem 4-5 weeks after purchase. A hard reset is typically the only fix. And no, currently pic mail cannot be sent or recieved on wifi. Though we are working to fix that bug. I get this issue countless times a day, along with "I can't play YouTube videos". And my all-time personal favorite, and the most common, is "I set a pattern lock and forgot it, and now it's asking me for my gmail information and I don't remember my email adress or password." But yeah, I've tried everything under the sun on our side of the network to fix the hero pic mail, and nothing works aside from a hard reset.
-Sir Stanley
-Sprint Adv. Tech. Escalations Dept.
Why bother!!
There are two issues here 1 is plain old sending email, the other is picture mail.
On wifi I can't send from gmail . I can send from accounts of both the isp and a web based mail provider. On 3g I can't send from the isp account. I can send from gmail and the web based account. Asking sprint why they block sending from the isp account, they reiterate some company policy. Asking the isp why they block gmail, same answer. As far as I can tell they both refuse to agree to share mail packet user info as it could lead to "spamming" (really loss of customer reliance on their services). Ok some redirection (and encapsulation) from sprint to the isp of email would be needed, but so what.
Now as for the second issue, If it sends email, the account will send picture mail. just verified it.
Could you clarify what you mean? What ISP are you talking about? If you have an email through your ISP, it could be your ISP blocks POP access to their outgoing servers. I know Cox does this, but I ahve found taht changing your outgoing port to 465 will still allow you to send. So if you are more specific with your problem there is a god cahnce I can help you out.
I was having sms/mms issues last nite while at a club...met a couple girls,they texted me,the phone vibrated,sayin i received texts then it would delete them...i was using hanecent...i uninstalled n tried chompsms,problem kept going...meanwhile,just out of curiosity,i tried to update the profile n prl,id get a "1012 error.cant update"....rebooted the phone a few times and nothin,i finally uninstallled chomp n handcent,n started using the stock message app,n voilllaaa..i would receive all sms n mms......this morning i tried doing the updates again and they actually worked....im not sure what the problem is/was...im guessing either 3rd party app's hide/delete messages or maybe a phone or network problem...as of now im leaning more towards the sms app's..cause as soon as i uninstalled,i had a buddy sending me pics n they started showing up.....theres an app in the market,called unread sms or somethin like that,which is to show hidden messages...i tried it but didnt work.just thought id point this app out so you guys know this is a known bug...hopefully newer 2.xxx roms will fix this,or maybe this problem will land in the right hands cause its freakin annoying and a serious ****-block lol....
Yeah, it's not the Sprint network, its the phone
Click to expand...
Click to collapse
Not to completely disagree, but the only time I've had this issue is when my web signal is poor. I don't know why, but for as long as I've been with sprint, my major issue has always been why, at times, if my phone has a signal of any kind, it won't work. And that's been with any phone I've ever had with sprint.
As a matter of fact, the only time I get the "download" button is when the signal is poor. I had a "1" for web and received a mms. It kept failing, tried to browse the web, nothing. Waited about 30 minutes until I got back into good coverage, and it worked fine. That tells me it's the service not the phone.
Yeah, all day yesterday my phone wasnt recieving txts. Luckily I can just reprogram it. (you have to have your unlock code to do this.) But I use handcent, as probably does almost everyone here, and I've never had a problem with it. But there was a major txting issue with the heros yesterday, lot of customers complained about it. If it happens again call Sprint and tell them you need a ##DATA Restore done on your phone. That will take care of it.
Also, updating your profile is just updating your data profile, which is your username and password to use sprint data services. If your internet is working, no need to update your profile, and if its already working it's not suprising to get a 1012.
Your PRL is your preffered roaming list, just tells your phone which companys towers to use first if Sprint is not available. (Based on who is giving Sprint the best roaming rates for that period.) PRL updates only come out every quarter or so, so theres no need to try to update it. If you are within sprint coverage it makes no difference.
@Red250.
Hi. I spend at least 10 hours of every day helping Sprint Android users with every problem you can possibly imagine. I'm sure if you have no internet coverage that would be a problem with getting picmail, which is sent through the DATA network. But as long as you do have internet, they should come through. Yes, for the issue I am talking about, it IS the phone. When customers in New York, Los Angeles, Las Vegas, Washington DC, etc call in and have an EV on their screen with full signal, and they are getting a download button and download unsuccessful, I am definetely not gonna tell them they have insufficient coverage. So, considering you have only your own experience to go by and I have around 300+ cases per week from all over the country......I think that I can confidently say that I know what Im talking about.
sirstanley said:
Could you clarify what you mean? What ISP are you talking about? If you have an email through your ISP, it could be your ISP blocks POP access to their outgoing servers. I know Cox does this, but I ahve found taht changing your outgoing port to 465 will still allow you to send. So if you are more specific with your problem there is a god cahnce I can help you out.
Click to expand...
Click to collapse
Thanks. I have no problems using the isp's pop servers from the wifi, being hosted by the isp. I can not access the isp's pop outgoing server from sprint's 3g. That would require sprint to have negotiated a service connection from the isp, which would have required sprint to repacket (forward) my mail packets -so my original packets would appear to originate from the isp's out going server.
Sprint and google have this service. Sprint and the isp have reciprocal server blocking.
This was significant to me 3 months ago. Now it's a fact that i have accepted. I do receive from all accounts on both wifi and 3g. If i really need to send across server blocks, I log into the web mail editor page for either.
sirstanley said:
Yeah, all day yesterday my phone wasnt recieving txts. Luckily I can just reprogram it. (you have to have your unlock code to do this.) But I use handcent, as probably does almost everyone here, and I've never had a problem with it. But there was a major txting issue with the heros yesterday, lot of customers complained about it. If it happens again call Sprint and tell them you need a ##DATA Restore done on your phone. That will take care of it.
Also, updating your profile is just updating your data profile, which is your username and password to use sprint data services. If your internet is working, no need to update your profile, and if its already working it's not suprising to get a 1012.
Your PRL is your preffered roaming list, just tells your phone which companys towers to use first if Sprint is not available. (Based on who is giving Sprint the best roaming rates for that period.) PRL updates only come out every quarter or so, so theres no need to try to update it. If you are within sprint coverage it makes no difference.
Click to expand...
Click to collapse
Can u post what the steps to reprogram it were?..i already have the password/code thing..thanks
We honestly do not block any servers. Its a simple matter of whether you ISP Email provider allows access to their servers while not using their internet service. If they don't, I can usually find a workaround. For example, if you have a gmail, you could use gmails outgoing server instead. The email will still come from your ISP email adress, just relayed through gmails SMTP servers. But I can personally assure you that Sprint is not blocking your email. We spend hundreds of man hours every week trying to help customers set up their email on their device. Your email provider may be blocking you, but sprint is not. I am currently looking at a list of email server settings and ports provided by Sprint to help you, the customer, to set up your emails on our phones. So I assure you Sprint is not cackling evilly while we block your email servers.
To perform a ##DATA Restore, which completely wipes your programming and then reboots your phone, then takes it back through Hands Free Activation, completely reprogramming it using the correct settings from our network:
1.Bring up you Dialer
2. Enter ##3282#
3. When given choice of View or Edit, touch Edit
4. Enter MSL (Master Subsidy Lock)
5. Touch 'User Name'
6. Press 'Menu' Button
7. Touch 'Restore'
8. Touch 'OK'
No personal data will be lost, this only reprograms the phone. Please allow phone to go through hands free activation process upon reboot.
I'm definately not gonna argue you'll know more about it than I ever want to. I was just stating an exception to the same problem. But you're comment about major cities and full coverage leads me back to my first statement. 5 years of driving cross country in a truck with sprint as my carrier I've seen both ends of the signal spectrum. With 3 different phones, from a flip phone, to a palm treo, there's been MANY times I can have a full signal, and the phone won't connect, or full evdo and the internet won't work. That's honestly the only pet peeve I've ever had with my service.
In case you cant tell by my activity, I'm bored as hell at work. And yeah, Sprints service is not the best. We do get some of the nicer phones, and we focus more on technology than building towers. But we do have the most reasonably prices plans, and you get what you pay for.
bronxknight28 said:
you guys made sure ya wasnt on wifi? my picture messages NEVER worked while i was on wifi on my G1 or Hero, i always wondered why though!
Click to expand...
Click to collapse
Had the same experience w/ my Hero... Would never work if WiFi is on even if I turned off the wifi as long as the message was sent when it was on it just would work. If u have that problem, turn off ur wifi n have them resend the message...
Using Custom Spark ROM for HTC Trophy and suddenly I can no longer reply or forward an email from any of my 4 email accounts. Has anyone experienced this?
I don't know if it's ROM related problem as the Trophy forum doesn't really get much activity at all so I thought I'd ask here.
Umm... could you at least identify which (of the dozens of options) custom ROM you're using? For that matter, what phone are you using - there are two different devices called the HTC Trophy (Verizon sells a CDMA+GSM one called Spark_W internally)?
A much better place to ask this question, aside from the Trophy forums in general, would be a ROM-specific thread. I assure you, the rest of the world has not spontaneously lost the ability to respond to email on their Windows Phones.
It would also help if you described the problem in any degree of detail. Is there an error message? Are you able to write the mail, but not to send it? Do the Reply/Reply All/Forward buttons not work at all? Can you compose mail and send it normally (not as a response)? Are you still receiving mail (i.e. connected to the Internet and able to sync with the server)? Did you recently connect to a WiFi network that you don't normally use, or get a new ISP (some ISPs block the SMTP ports to force you to use their own email servers. These ISPs suck and should be avoided, but you may not have known that about them)?
version 7.10.8107.79 DFT ROM FOR SPAR-W VERIZON VERSION OF THE TROPHY is the ROM I'm using for Verizon Trophy, CDMA.
Doesn't seem to matter if I'm using WiFi or 3g. Started out if no where.
What happens is I click the reply button then I see the pop up with Reply Forward and Reply All. No matter which one I select the pop up window goes back down and I still see the email I wish to reply too. I can receive and even create and send new emails.
I haven't connected to a network I don't normally use.
Did you load any particular app just before this started occurring or make any changes to anything in the phone (registry, settings, etc)?
Hey all. I know similar questions have been asked, but I've yet to figure out a solution to it. I just ported my number from verizon for this phone. As we know, the Tmobile version's stock messaging app doesn't support group chat, so I chose to use Google Messenger. I've been missing messages in group chat since day one. I will get about 60%, sometimes as low as 20%, or the messages. The rest will just never come in. The issue also occures in standard picture messages and texts, but are much less frequent. This is incredibly infuriating, as the tech support has no idea what the solution is, and sony thinks it's tmobile's issue.
Things I have tried:
1. Set the APNs to be ipv4/6.
2. Use Textra with tmobile fixes.
3. Turn off wifi calling.
4. Turn off wifi.
5. Change sim cards.
6. Disable stock messaging app.
7. Disable voLTE.
I'm at my witt's end with it, and no tech support will give me an acceptable solution. Has anyone had this issue, and maybe know a way to fix it? I'd appreciate any input you can provide.
Thanks!
Edit: also, I did not come from an iPhone prior to switching. The issue doesn't seem to be limited to iPhones, but they're the only ones I tend to group chat. And finally, the phones are on Verizon and at&t.
I'm having the exact same issue. It's frustrating and I will be returning the phone soon.
Sent from my D6616 using Tapatalk
I'm getting mine, they come in as not downloaded, soon as I hit download I get them all after that
I think I might have fixed it, but I don't know what caused it to begin with. After doing a factory reset on the phone, all of the group chat seems to come in and in the right order. I don't know if what application was causing the conflict, if there was any. But it seems to be working for now...
For those having the issue, maybe try that. Also, change the APN type to ipv4/6. I'll report back if there's any change or if I figure out the conflict.
I too did a factory reset but the stock messaging app does not support group texts correctly. Either on cell or WiFi calling. It slowly reverts back to missing texts with continues usage until you factory reset again.
Sent from my D6616 using Tapatalk
T-Mobile Missing some group chat sms texts
I'm having the same problem with my T-Mobile Z3. I think the problem is with T-Mobile, not the phone but I haven't been able to figure out what is causing it. I thought it was poor reception or Wifi Calling, but even with WIfi Calling off and Personal Cell Spot boosters, I still miss some. Otherwise, I love the phone.
As other users have said, this wasn't a permanent fix. My phone stopped rceiving group chat properly overnight, so now i'm back to square one. This is infuriating.
welcome to the jungle man. more and more i believe the problem is due to the phone and how it fetches mms. maybe it has to do with power management. because why would we get them all correctly after factory reset and slowly it starts dropping mms again. so strange.
---------- Post added at 08:58 PM ---------- Previous post was at 08:49 PM ----------
jayact
have you had mms issues with other phones on tmobile? i briefly had a m8 but had faulty bluetooth so i had to return it. didnt have time to really see if it had mms issues too.
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
cschmitt said:
Is it possible that with Stamina mode enabled the mms notification is expiring before the message content is downloaded? Might try adding the messaging app to the Stamina exclusion app list to see if that helps.
Click to expand...
Click to collapse
but i dont have stamina mode on. is it on by default? it says off on power management. i even disabled "queue background data"
still missing mms.
since family is in town for thanksgiving i have family members with different iphones and android phones with carriers on sprint, sprint/republic wireless, and verizon.
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them. i disabled imessage on her phone and then her mms came through. reenabled imessage on her phone and mms still came through. no idea if this was coincidence or i actually did something important. i think i'm sending the phone back for nexus 6. if it has trouble then i have to jump ship from tmo.
regulator207 said:
but i dont have stamina mode on. is it on by default?
ran a few tests.. i could steadily reproduce missing group mms from sister with iphone 5 on verizon when everybody else got them.
Click to expand...
Click to collapse
Stamina is off by default, so that's probably not the issue.
Maybe check your detailed usage by date and sender on TMO website to see if they show receipt of the missed messages, that would give an indication if it's a TMO issue or something with the phone.
Make sure your APN is set correctly. Mine was not set out of the box. Google it or search T-Mobile support page for correct settings. After I set APN it works flawlessly. Even group messaging.
I'm having the same problem and it's aggrivating not knowing if you missed messages.
It's not just group messages but regular messages.
Regulator (and others),
To answer your question, I'm a new tmobile customer. So, I haven't had this issue om Verizon. That said, I checked the messaging logs on my account, and it seems to actually be missing on their end. These groupchats I am missing aren't even being reported on their end. I'm planning on calling their service again to give them the details. I wish there was something else I could update with. This can't be a software issue at that point, right?
I have the same exact issue, word for word sadly, yesterday was the worst, people kept telling me that they couldn't get a hold of me, i restart my phone and BAM 20 texts blitz my phone from 2 days before -.-
TLDR
After turning off VoLTE (Settings > call settings > un-check Enable VoLTE) i seem to have no texts struggling to send still need to test group chats
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
FWIW - i came upon this thread googling the same issue, but i have a nexus 5 on tmobile. i think it is the service, not the phone. getting ready to call t-mobile now...
Switched to Tmobile from Sprint 2 weeks ago. I am having the exact same problem with MMS/Group texting on my new stock Z3. I have confirmed that I am definitely not receiving all group messages. Turning off WiFi calling didn't help, turning off Volte didn't help, Stamina mode has never been on. I've tried using Textra and Google Messenger and Hangouts. I would say I get about 50% of the group messages sent to me. When I do get one it shows up in the threaded group message ok but I'll also have a notification from the individual (one-on-one) thread with the person that just sent the message and it shows as download failed.
jayact~ said:
Just thought I would update everyone who might be curious. After puttig in 2 more trouvle tickets with he tmobile engineers and finally giving up on going through tech support, I went to the tmobile store in person. I asked to transfer my number to a temp phone there to determine whether or not it's a handset or backend issue. Group chats came in perfectly on the LG G2. With that knowledge, I requested a second replacement phone. In case you didn't know (as no rep told me) we have a 1 year warrenty through tmobile by default ON TOP of the 2 year sony warrenty. This one was refurbished, but the texting issues are not there. I would recommend everyone do the same, if they are able. Right now, tmobile isn't recognizing it as a handset issue, or an issue at all, which is very strange. Hope this helps you guys.
Tl;dr get a replacement handset.
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I've been having the same issues that you (and others) have described. That is, missing group messages, some sms messages delayed significantly (sometimes a day or more) before I receive them, cannot download mms messages, etc. I am also a former Verizon customer, but have never had an iPhone.
Before I trade in my Z3 for a refurbished model, has the new phone permanently fixed all your messaging issues? If so, which messaging app are you using now? Hangouts? Textra?
Thanks so much. This is an incredibly frustrating issue. Such a fundamental phone function.
I'm waiting for 5.0 to come out. People are speculating that the messaging in lollipop will fix this issue.