Related
Greetings!
As mentioined in the first post of this thread: http://forum.xda-developers.com/showthread.php?t=418150&highlight=issue+list I have encountered similar problems.
I own my TP for 3 days (2 nights) and on both mornings after being charged over the night the TP was absolutely unresponsive and only to be awakened by a soft reset. It couldn't receive calls, and the alarm of course didn't work also (so I missed one this morning - but wasn't late at work) Anyway, this is a serious issue to me, since it makes the phone absolutely unreliable. And I am not in favor of doing regular hard resets by the way ...
Help on this would be really appreciated.
Greetings, hugo
Mine does this everyday, but have you tried pressing one of the buttons like the home button, I know nothing happens for a minute but then it comes back to life with out the need for a soft reset
Haven't tried ...
Well, I haven't tried pressing a button and waiting, but this is not exactly the behavior, to expect from a phone of this kind. You see this wouldn't solve the Problem of not being reachable by phone and missing appointments. In fact I don't know, that how long I was unreachable on phone and in my profession this isn't just disturbing but unacceptable.
Hugo
I've had the same problem, not every time it's charged, but enough times to be a problem. I've switched off TF3D (Start, Settings, Today, Items, untick TouchFLO 3D, tick some standard items).
The problem has gone. Of course, so has TouchFLO.
Cheers,
Graham.
graham.hughes said:
The problem has gone. Of course, so has TouchFLO.
Click to expand...
Click to collapse
This could be of course a last resort, but TouchFlo is quite nice to use (although I cannot get TF to use PocketInformant as calendar app, although it is defined as standard - the original MS calendar app must be hardcoded somwhere ...). And of course as TF is one of the main features of this phone a great amount of it's costs are caused by that software. So if I couldn't use it, the phone would loose a lot of it's value.
Isn't there a sort of event log in wm6.1 to see, which event crashes the system?
Hugo
I get a similar problem in that I lose all sound overnight, so I too miss my alarms. I also get no sound through the earpiece so, although it vibrates when it is supposed to be ringing, I cannot speak on the phone as I cannot hear the other person, and it seems they cannot hear me either, so it obviously affects the microphone as well. I have done a hard reset but it still happens, so it's definitely a bug with TF3D. I know this because if I try to play one of my music tracks using the music tab in TF3D, it plays for about 5-6 seconds (obviously with no sound) and then it crashes TF3D and restarts itself, which sorts the sound issue out. No need for a soft reset here but it's still unacceptable as my alarms are useless, and for £500+ I don't expect such a stupid flaw in the software. Hopefully, a ROM upgrade will sort this out, but when that will be is anyone's guess at the moment.
matmaneyre said:
...so it's definitely a bug with TF3D.
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Click to collapse
That's also my conclusion.
matmaneyre said:
Hopefully, a ROM upgrade will sort this out
Click to expand...
Click to collapse
I think that's what we have to wait for. Until then, it's a choice between bland-but-working or cute-but-unreliable.
have you tried any of these little mem resident babys to get your ram back and kill bad things while it sleeps
http://forum.xda-developers.com/showthread.php?p=2136914
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Not till now I didn't
Using Stock ROM
I am more and more convicee, that TF3D is quite a buggy piece of software (Aussen hui - innen pfui!). Additionaly to the described above, I got a "broken glass" effect yesterday.
I sure do hope, that HTC releases a ROM update soon, although up until now the Touch Pro isn't even listed on HTC's german support pages.
Maybe I'll give SPB mobile shell a try ...
Hugo
Having same problem, not all the time though.
koppee1 said:
Hmm...I'm just wondering why not more people are reporting this? Anyone NOT experiencing this problem?
Click to expand...
Click to collapse
I have the same problem...
A few times already... even this morning.
TP is totally unresponsive and had to soft reset it to get it back alive.
ROM 1.90.401.1 WWE
Radio 1.02.25.19
Protocol 52.33.25.17U
I've had the HTC Touch Pro for about three weeks now, and since then it's crashed or become unusable at least once a day. I do not believe for one second that these issues are restricted to my handset, and comments on this forum back that up.
Problems I've experienced:
1. TouchFlo 3D screen corruption - "broken glass effect". The TouchFlo interface appears fragmented and split - it continues to function, but is unwatchable. The OS and other applications are unaffected. Cause unknown. Cured by soft reset.
2. Complete screen corruption + freeze. The entire screen gets a still image that looks like 'white noise' - random black and white pixels. The device is completely locked. Cause unknown. Cured by soft reset.
3. Device fails to wake up. Screen has been powered down, either having been switched off manually, or by timeout. Device later fails to respond to Power button. Happens occasionally without warning, and frequently (almost 100%) during overnight charge. Note - leaving the Touch Flo interface on 'Programs' tab (i.e. not 'Home') during charge seems to alleviate this (I don't yet have enough evidence to back up this claim).
I like this phone and its touch interface, but am pretty disgusted by the reliability issues, which I would guess are largely connected to the TouchFlo 3D code and/or hardware drivers. HTC really need to sort this out.
I've had the alarm fail on two mornings so far, needed soft reset.
I'm going to try disabling touchflo I think. Be nice to have pocketbreeze running again anyway.
Just out of curiousity
Do you have your phone set to turn off the screen even if it is charging? I don't have the Pro... yet, but with my 6700 I used to have to ensure the screen stayed on over night if I wanted to have a chance at the phone actually being responsive in the morning so the alarm would go off. Otherwise it would be as your Pro's seem to be doing. Will not turn on or anything until a soft reset. (It is not a fix by any means, I am just curious if it is still the same patern.)
I never charge over night simply to avoid it being charged for 8 hours straight. I keep a charge kit at work, and charge during the day as needed. In less than an hour, I get full battery. Then, I sit it next to my bed at night with no failed alarms.
Maybe it doesn't like the long charges.
I'm trying DCS's ROM now to see if it makes any difference at all. I'll report back in a couple of days. Maybe if I didn't have to charge it so often it wouldn't be so bad!
Wether screen is on or not, it doesn't make a difference. (Why should it on a working phone?)
I sincerely hope, that if those strange behaviours are gone in non stock cooked roms, that there will be some in German language as well ...
I am looking forward to another night!
By the way, SPB Mobile Shell didn't quite meet my expectations. (eg. it has also the sucking MS calender hard coded)
Experienced the "non-responsive in the morning" problem 2 times in 3 days, without the phone being charged. Both times I had the white noise effect on the screen.
Turned off TF3D (I like the phone more without it, actually) and the problem didn't occur in the last 5 days since I did this. It's most likely a TF3D related issue and it will prolly be fixed by the next update.
-KickFlo
I've been having a problem since shortly after I got my Fuze, that sometimes on reset it doesn't want to finish starting up -- maybe on one out of three resets. It seems to hang just before starting TF3D. It's still semi-responsive ... the backlight brightness turns back up if I hit a button, and an on-screen button may react if I press it (though it doesn't get as far as launching the application or bringing up the start menu)
Usually forcing another soft reset via the pinhole button results in it booting just fine.
I'm currently using ROMeOS, but I've run into this problem with multiple ROMs, including the stock one. I don't think it's a hardware issue ... I haven't had any other problems that suggest the unit itself is bad.
I tried to figure out what I've done each time I've customized my setup. I stayed away from registry tweaks that affect things like caches or hardware performance this time, and still got the issue. I tried uninstalling some of the apps that I always use. No dice.
But I think I've narrowed down the issue. I uninstalled mun background4allpages, which puts the wallpaper you select onto every tab. After several resets, no problem. I'll continue to test throughout the day, resetting sporadically. But I haven't seen anyone else report a problem like this with background4allpages ... so I'm not sure this is it.
Anyone have anything like this, with any cause at all?
I have his problem every once in awhile with ROMeOS too. I'm not sure what causes it but I'll have to do three or four restarts before it continues on. I think it usually happens after I install an app that has a Today plugin with it. But I'm not totally sure about that but I do know if is after I install a cab.
Looks like a today screen hangup. I can fix it by going to the Today Items tab in settings->today then choosing ok (which causes today to refresh plugins).
imtribble -- I've never needed to do 3-4 resets to clear it. I'm not sure I've even needed to do 2. But I know in my case, it's happened without any cab installed since the last boot.
Sleuth255 -- I'd actually tried that (though not for that purpose) but it doesn't seem to have helped, at least not permanently.
With background4alltabs uninstalled, it seems like the problem is gone (at least so far). I wonder if it might actually be the collision of using both background4alltabs and manilla customizer to change my clock -- since I read somewhere that the files background4alltabs changes also affect the clock. If I can confirm after several more resets that this was the problem, I'll post something in that thread.
I'm just so confused that it only happens sometimes, not all the time. Odd.
Actually, Sleuth255, that may have helped after all. I reinstalled background5allpages, and the problem reappeared. But then I did the Today "OK" and haven't been able to make it freeze since ... so maybe. Will report back further after more testing.
It is not just on ROMeOS though, with my fuze the same thing happens and I am running elite ROM RC2. It is some kind of today screen hangup and sleuth's solution did not help me. It takes ~2-3 soft resets to get it working correctly. If I hold the power button to reset rather than pressing the stylus reset it boots up with no hangs though. Interesting.
mdow09 -- are you using background4allpapers? how about manila customizer (and if so, what have you used it to change)? anything loading in your startup group? trying to figure out what the common elements among people having this problem might be.
its happened to me on provens rom and when i had romeos
but a second reset always fixes it
Not using background4allpapers or manila customizer, the clsoest thing I am using to that is TF3D config. My senses tell me it is something to do with my secondtoday screen. My startups are as follows:
Answer key disabler
autoshortcut.ink
cleartemp.ink
filedlgchgs.ink
G-alarm reload
HTC startup
PKG.ink
poutlook.ink
startclean.ink
hmmm.... I've not gotten a permanent fix either, I occasionally hang up after a reset. When I have my issue, the start menu is operational and I can load programs etc w/o issues. It's only the today screen that's hung which is why I tried fixing it by refreshing the items list in today settings. I'm not running touchflo either if that makes a diff.
mdow09 -- It looks like the only things in common we're running are the processes that are always there. Nothing from an installed app.
Sleuth -- How long does the today/ok seem to fix it for? Do you do something in between that could be re-triggering the problem? I've done 6-7 resets since I reinstalled background4allpapes. I got a freeze on the first. I tried the today/ok and it hasn't frozen since. Been running various apps and doing various tasks in between the resets.
I -MAY- have solved this, or at least worked around it.
Previously, I tried uninstalling Background4allpages. That seemed to solve it, but I only had it uninstalled for a day or so. No conclusive word on whether it was involved.
I tried Sleuth's Today/OK trick. That seemed to stave it off for a while. Still came back. Possibly after installing new apps or doing other things that affect the Today setup. Not sure.
But here's my most recent attempt -- I moved TouchFlo3d (almost) all the way to the top in the list of Today items, with everything else (as normal) unchecked. You can't go all the way to the top, because the date entry is there. My working theory (based on nothing concrete yet) is that the plugins are loaded in the order in which they appear in that list, and the Today function isn't getting to load one that's problematic. Perhaps it's a similar issue - when the problem appears, Touchflo itself won't load because of another plugin that loads first, but each would be fine independently. In any case, pushing it to the top priority seems to be preventing the problem -- at least for now.
Obvious holes in my theory -- It seems strange that Today would still load unchecked plug-ins at all, though maybe it still does some sort of cursory scan of them. And wouldn't the problematic plugin still then load AFTER touchflo in my new setup? Maybe it is, but it's only causing a problem if it loads before TF3D?
As before, will report back after more observation ...
Wordsmith9091 said:
Sleuth -- How long does the today/ok seem to fix it for? Do you do something in between that could be re-triggering the problem? I've done 6-7 resets since I reinstalled background4allpapes. I got a freeze on the first. I tried the today/ok and it hasn't frozen since. Been running various apps and doing various tasks in between the resets.
Click to expand...
Click to collapse
Its intermittent for sure. I've not been able to peg down what causes it yet.
I don't know what the deal is, I had them this morning, and even after a restore, I don't have any of my Input methods anymore. They all show but when I select one it doesn't apply. I should have:
Block Recognizer
Compact QWERTY
Full QWERTY
Keyboard (it defaults to this every time)
Letter Recognizer
Phone Keyboard
Transcriber
I have recently installed the new Landscape Full Manila update but I had these options even after that.
Anyone know how I can reinstall these options?! I hate that default keyboard!
It seems like they are all there still, like I can see options for them all, etc but it just wont change, also its like the small arrow by the keyboard isn't activated and I cant click it, I can change the default keyboard from small to large, but that's it!
ERRRR, what pisses me off is I backup ALL THE TIME, before every app install even, and when I do a restore, it still doesn't work, WTF good are backups then! Or does Spite Backup just suck and I should be using another?
This worrying about everything from one min to the next with this device is the only bad thing about it.
The only suggestion I have for you is to do a hard reset and restore using the most recent back up file until you find a back up file that works for you. I have used sprite back up many times before but this has never happened to me.
Are you using the stock Fuze ROM?
Yeah I'm using the stock ROM but I bypassed the bloatware and installed TF3D that was just released in the software thread, the full one with landscape mode.
I tried several backups and none worked, strange, not sure what caused this but I did find a work-around, its a small app called SIPChange, it was a shot in the dark but it worked for me, for anyone else with this issue, try it:
http://forum.xda-developers.com/showthread.php?t=271008
This actually even fixed the little arrow issue I have that wasn't letting me select the Input method on the fly, I did notice it loads at every reset tho, I don't care as long as it works!
Thanks guys, I hope this thread will help anyone else with the issue.
I'm having an unusual graphics performance problem. This is different from all other complaints, as far as I can tell. Most raph graphics complaints center around consistent slower than expected performance. My problem is that non-3D graphics performance seems to decrease over time. Let me explain...
After my device has been on a while (sometimes a few hours, sometimes a few days), I will notice that when I click the start button to launch an app (yes I use the built-in start button lol), I can noticibly see the entries draw. If I go into an app that has heavy use of form controls (checkboxes, listboxes, textboxes, etc... all the built-in windows stuff), you can watch it draw all the elements on the screen. Scrolling just makes it worse.
However, 3D accelerated apps are just fine. For example, Manila draws as fast as ever. Even Opera draws fast.
CPU is not bogged down. Apps load quick, they just draw slow. If I open DotFred's task manager, I can confirm that the CPU is nearly idle and no application is bogging it down.
This problem seems to only affect GDI or win forms elements.
Does anybody have any clue what might cause this? Since I don't see anybody else complaining about this, I figure it must be something I did or installed, or something like that.
I'm using the Sprint stock ROM.
EDIT: Even if you don't know what's wrong, if you have any diagnostic suggestions, I would be grateful. I've tried terminating every running app and service that isn't system critical. I've tried different graphics tweaks suggested for WinMo. No luck. :-( Soft reset is all that fixes it. I may try a hard reset, but I'm just so satisified with the way my system is set up, I don't want to. Plus, "reformatting" is such a unsatisfying conclusion to a problem. I like to know why. LOL.
EDIT 2: I have reason to suspect it may be RSSHub's scheduled task to refresh feeds that may be the cause. I just disabled it. Will report later if this fixes it. I had almost 20 hours of no slow down and then as soon as i noticed it happening (painfully slow start menu redrawing), i saw RSS Hub had JUST started downloading a podcast. Let's see if this is the cause. *crossing fingers* I'm not 100% sure because I've killed RSSHub.exe before and the speed was still slow. So whatever causes the slowness doesn't stop until a soft reset, even if the process is killed (i'm guessing).
EDIT 3: It must have been coincidence because RSSHub hasn't run in over 24 hours, but I woke up this AM with a slow phone. Still investigating...
I know you said you'd rather not hard-reset, but still I suggest you to try a different rom (not a stock one). I use energyrom 2.0 on my raphael 100, which is unbranded. The rom is sort of 'made for' the fuze, but works fine on my tp. The only thing you have to figure out before you flash is how to fix the hadware keyboard, which is by default set to the fuze. I recall it's a simple registry change, but can't remember which one.
Good luck
Scalage said:
I know you said you'd rather not hard-reset, but still I suggest you to try a different rom (not a stock one). I use energyrom 2.0 on my raphael 100, which is unbranded. The rom is sort of 'made for' the fuze, but works fine on my tp. The only thing you have to figure out before you flash is how to fix the hadware keyboard, which is by default set to the fuze. I recall it's a simple registry change, but can't remember which one.
Good luck
Click to expand...
Click to collapse
I prefer to use the stock rom. First, I really like Sprint Navigation and Sprint TV. Second, Sprint support immediately stops talking to you if you use a custom ROM (and I've had to exchange my TP three times for different unrelated reasons -- bad luck I guess or poor HTC manufacturing standards). Third, hard resetting is just not as satisfying as actually solving the problem. I'm just weird that way.
EDIT: After "EDIT 3" (above), I'm closer to hard resetting, but I'll likely stick to the stock ROM for the afforementioned reasons... Unless after hard resetting it starts happening again, that is.
Scalage said:
I know you said you'd rather not hard-reset, but still I suggest you to try a different rom (not a stock one). I use energyrom 2.0 on my raphael 100, which is unbranded. The rom is sort of 'made for' the fuze, but works fine on my tp. The only thing you have to figure out before you flash is how to fix the hadware keyboard, which is by default set to the fuze. I recall it's a simple registry change, but can't remember which one.
Good luck
Click to expand...
Click to collapse
u can change the keyboard on keyboard selector under utilities... its on the first post of NRG .
I have a strange problem with my Hero that is hard to describe. Even before I rooted my phone I had this problem which leads me to believe it could possibly be a hardware malfunction. Anyways..
The problem is that over time after a complete wipe and flash of a custom rom (I've tried several) that my phones slowly deteriorates. It will be running fast and great for a week or two and then its starts to slow down to the point where it is completely unusable and I am forced to wipe and flash again. While its acting this way I have tried killings tasks, emptying cache, hard resets... every simple solution I can think of....
The other odd thing is that I use my phone very lightly. I only install 4-6 apps and those are the basics like pandora and such...
And I'd like to add that maybe I'm wrong about my phone acted this way when I had 1.6 official on it. It's been awhile.... so maybe I corrupted something when I rooted my phone for the first time?
Really I wish you could see the way my phone acts... its ridiculous . I would take a youtube video of it if I wasnt too lazy too. Crazy stuff like it taking a whole 30 seconds to a minute for a unlock pattern to finally go through, Or how when I try and type a phone number its like 3 or 4 presses "behind" as I type ( and im not typing quickly) or when I try to scroll through my contact list it just gets stuck and then finally it "catches up" and stutters all the way down to the bottom because of how many swipes I attempted.....
...help
have you tried.....?
Have you tried to run an RUU of eith 1.6 or 2.1? if you runn an RUU it will clear out any lerking "software" issues and then just re-root and try that out then try a custom rom after that.
Try Autokiller from the market. Once you install it, run it. Set the autokiller settings to something like Optimum or Strict (if that doesn't work for you, try Aggressive).
This will adjust the low memory killer settings to a more aggressive number. This, hopefully, will help.
smash58 said:
I have a strange problem with my Hero that is hard to describe. Even before I rooted my phone I had this problem which leads me to believe it could possibly be a hardware malfunction. Anyways..
The problem is that over time after a complete wipe and flash of a custom rom (I've tried several) that my phones slowly deteriorates. It will be running fast and great for a week or two and then its starts to slow down to the point where it is completely unusable and I am forced to wipe and flash again. While its acting this way I have tried killings tasks, emptying cache, hard resets... every simple solution I can think of....
The other odd thing is that I use my phone very lightly. I only install 4-6 apps and those are the basics like pandora and such...
And I'd like to add that maybe I'm wrong about my phone acted this way when I had 1.6 official on it. It's been awhile.... so maybe I corrupted something when I rooted my phone for the first time?
Really I wish you could see the way my phone acts... its ridiculous . I would take a youtube video of it if I wasnt too lazy too. Crazy stuff like it taking a whole 30 seconds to a minute for a unlock pattern to finally go through, Or how when I try and type a phone number its like 3 or 4 presses "behind" as I type ( and im not typing quickly) or when I try to scroll through my contact list it just gets stuck and then finally it "catches up" and stutters all the way down to the bottom because of how many swipes I attempted.....
...help
Click to expand...
Click to collapse
tkirton said:
Try Autokiller from the market. Once you install it, run it. Set the autokiller settings to something like Optimum or Strict (if that doesn't work for you, try Aggressive).
This will adjust the low memory killer settings to a more aggressive number. This, hopefully, will help.
Click to expand...
Click to collapse
I agree. I use auto killer on aggressive with CM6 and it runs great forever
My phone does the exact same thing!
I first really noticed it when I flashed the official sprint 2.1 update. I think it has something to do with the buildup of cache on the phone.
I have been running CM6 for a little over a month and have recently noticed it getting slightly hung up at times, but nothing compared to how it was with the official 2.1 update. Also, remember that CM6 does not have Sense, which can really slow down the phone.
I also I agree with you that it seemed like my phone did not do this on 1.6, but it has been quite sometime since I flashed 2.1.
Does anyone know what really causes this exponential slow down; to the point where the phone is barely useable?
hm... I will try autokiller.....thanks for the advice
as for CM6..... I've tried not using sense UI but to me its my favorite part of my phone... for example the facebook/twitter/flickr integration with my contact list is invaluable.... is there a replacement for this?
is anyone else able to add anything else?
smash58 said:
hm... I will try autokiller.....thanks for the advice
as for CM6..... I've tried not using sense UI but to me its my favorite part of my phone... for example the facebook/twitter/flickr integration with my contact list is invaluable.... is there a replacement for this?
is anyone else able to add anything else?
Click to expand...
Click to collapse
Try Zen-Rom. It has all that you are looking for and is very fast and stable.
Sent from my Zen-Rom Hero!
Auto killer is the way to go. I found Aggressive setting too much for my tastes; if I was on a webpage, then went to the home screen for something else and opened back up the browser, it would have to reload it because it was killed. I set it on optimum, and get no slow down, and can still truly multi task.
chefthomas99 said:
Try Zen-Rom. It has all that you are looking for and is very fast and stable.
Sent from my Zen-Rom Hero!
Click to expand...
Click to collapse
Or NFX-Hero. I'm not a Sense guy, but I've experimented with that ROM, and it was the fastest Sense 2.1 IMO.
Just curious but does pandora have a cache file on your sdcard? I had an app that was reading and writting to a cache on my sdcard and it would slow my phone down a lot. When your phone slows try ditching some of your apps and see if maybe one could be responsible for it, if it is there are tons of options different apps that do the same thing.