Official ROM Update issues - General Questions and Answers

I have an att tilt that came stock with wm6.1 pro and i updated it to the new 3.7. something or other ROM from the HTC website and when that was done also bought spb pocket plus. I am having a couple of not so bad but annoying problems
After much trouble, I put the 6 tab version of htc home plugin on the home tab of pocket plus and when the phone is closed and I lock the phone form the htc home programs tab the clock doesn't appear, but it appears like normal when i lock it while the phone is slid open, like i said, nothing big just little bothersom things
And also when the screen is off and black, it will randomly turn on and just have a solid gray screen for usually a few seconds and will shut off again. Is that a sign of something else going wrong?
Any suggestions or help would be appreciated
thanks

Related

Landscape Freezes my Screen!!

I have HTC touch pro for sprint STOCK ROM!, since yesterday i noticed that after standby everytime i try to turn it on i get a lightly dark screen all functions still work but i just cant see anything! I try soft reseting it and i have to do it like 3 times to get a touch pro screen (sometimes not at all). I tried hard reseting it and the problem maintains, I am figuring out what is making it freeze and it is the landscape, everytime i landscape my phone it wont even let me do anything on it and when i try to go back to tflow it wont show me anything so i click the power button to put it on stand by and try to turn it on again thinking it might be a glitch but it just completly freezes on me. I havent been able to see anything on my screen for the past 4-5 hours, i am not sure what it could be. I have searched the forum for similar problems and i found none, i cant be the only 1. I have to call HTC technicians on monday to see if they can fix it, if not i am getting a new one.
Any help would be appreciated, ALSO im a total noob when it comes to phones, so if u try to help please be specific, i dunno where advance config is on my phone to even tweak the landscape or anything that has to do with this issue. Thank you guys
I've had the same issues in 1 of my 2 TouchPros.
Had to soft-reset a couple times to get the TouchPro power-on screen...
Landscape mode freezes it.
I disabled TouchFLO from Today in the settings, and that isn't the problem.
This phone is only 1 month old, literally. Its brand new and hasn't been dropped. No LD either, so I'm completely confused on this. This must be a hardware glitch or something. I'll be holding onto it, playing with it over the weekend but I'll be taking it in to the service center on Monday.
My friend had this problem with his xperia. For him it was a hardware issue, and something to do with the connection of the screen (when you slide out, it moves a little) so he had to send it in for repairs

Black screen of death

The other day, I hit the power button on my touch pro, and the screen didn't come on. I did a soft reset, and it started working again. Now today, the same thing is happening, but a soft reset isn't helping.
The screen's back light comes on, the LEDs on the buttons come on, and the phone seems to be working fine. I hear all the sounds, including the HTC sound while it is booting, and the new message sound, but the screen stays black. It still recognizes touches, it just doesn't show an image. I want to do a hard reset, and will if I can get it to come one one more time, but its been about a month since I backed up my contact list. Lesson learnt there. I'm afraid it might be a hardware problem since I don't see anything while its booting either.
Anyone know if this is a known hardware issue with the touch pro? The phone is less then 3 months old, and I've been real careful with it. I haven't dropped it from more then 2 feet, and even that was onto carpet. Its the Verizon version if that makes a difference, and I'm running one of the NFSFAN roms. Its not the newest one, but rather the one posted on October 19th. I doubt its the rom, though, as I've been using it for around 2 months with no issues.
EDIT: Ok, I went into the bootloader to see if it was hardware of software. I figured if it was hardware, the screen would be black, and if it was software, it would be the rainbow. Sure enough, the screen stayed black. Hit the reset button, and the screen actually came on! Go figure. Went to do a backup, and the screen literally crapped out on me while I was watching it. Definitely a hardware problem.
similar with Touch HD... kinda
I've been having a similar problem with my Touch HD. The problem is very intermittent though and is sometimes hard to reproduce. The screen and phone will be working fine then once in a while when I push the power button to lock the phone, I'll unlock it and the screen stays black. I know that the phone is still on and even unlocked because pushing the buttons at the bottom makes the phone vibrate. The only consistency in reproducing the problem happens after I do something major on the phone such as making a phone call, browsing the internet, sometimes charging the phone. Other than that, I can sit here and push the power button all day and it'll come on and off with no problems. When the screen does go black I've taken the battery out repeatedly as well as repeatedly rebooted the phone until it comes back on. I've tried doing hard and soft resets to no avail. I've tried deactivating "turn off backlight if device is not used for" and "turn off device if not used for" without any resolve. After this I've even left the screen on (disabled backlight off) to see if it flickers or shows any sign of being faulty and it seems to be fine. I'm currently on Dutty's HD WM 6.5 Leo R5 WWE rom, but this has happened with two other roms (NRG, LIA). Other info include:
OS: 5.2.23016
Manila: 2.519192828.0
Radio: 1.14.25.24
Protocol: 52.64.25.34H
I guess the only consistent software has been my radio. Please help! Any advice would be awesome. I've tried google search and xda search without much help. Thanks

Open Keyboard & Screen Blacks Out

Hello All,
I have the Sprint TP2. Currently running Energy Rom (titanium only21889.5.0.87). Also I use spb ms 3.5..
I have been having this same issue with 4 differnt roms{stock-ssk-both verisons of energy}.
Here is what happens. When I slide my keyboard out the screen goes black. To get back on I have to turn screen off and back on again. It does not happen everytime. But recently it seems worse. I am starting to think it is a hardware issue.??
Any ideas?
Thanks

[Q] Last Program re-opening...

Hello,
I have WM6.5 on a Touch Pro 2
I recently noticed a rather annoying feature of WM. I am not sure if it's new or original, as I've only had the phone for a few weeks.
I am on a messaging program (SMS/MMS or one of my email accts). I close/end the program (I also go to the Task Manager making sure there are no running programs). I go to the Home Screen. I switch the screen off.
A few minutes later, I turn the screen on. Instead of the Home Screen, the last messaging account is open, staring at me!
It's not that important,as I would simply X on top right and go to the Home Screen. But rather annoying. Interesting, it doesn't happen all the time either. Sometimes I turn the screen on and the Home Screen is right there.
Thoughts appreciated

White Screen Problem - HTC TyTN II

Hello everyone,
My secondary phone is a HTC TyTN II. It's running Shifu V4.3 Windows 6.5 Custom ROM with Hard-SPL 3.49 and Radio Version 1.70.19.09. Recently, my phone's screen turned white and didn't go no matter how many times I soft-reset or hard-reset it . It happens when the phone is idle for long periods of time, like perhaps 3-4 hours. It also happens when I download 2-3 apps simultaneously from Windows Marketplace. When I do so, random multi-coloured lines appear all over the screen and then it turns completely white. I still hear the sounds when I slide out the keyboard or when I tap on the screen. Could someone please help me out? I really love this phone and I don't want to leave it in this state. I tried searching the forums for anything related to this, but unfortunately, couldn't find any thread or post that was helpful
Thanks alot for any help or advice you guys offer .
Service center only

Categories

Resources