Hi all,
I've had my Touch Pro for about 3 or 4 weeks, I purchased it in Singapore. I used it heavily whilst there however my home carrier is Telstra (Australia).
The whole time I used it in Singapore right out of the box was via my B&O Earset 2. I push a large amounts of e-mails & use the device a lot. When I returned to Australia I paired my Touch Pro to my cars Bluetooth, it's from then I've noticed the following:
If paired to my car the phone resets mid phone call, often this will happen consecutively even after it reboots itself (which takes for ever)!
The length of time varies between resets.
I've also noticed the same happens when using my B&O ear piece! Although less often.
THIS is a really bad & very frustrating issue, I use the phone intensely for work & this issue causes significant grief, particularly as it's so random & doesn't appear to follow any patterns.
Has anyone had this problem?
Fernando.
Related
[Grrr lost message because of board login timeout]
Hi all,
I wonder if anyone else has had similar problems with their Rafael or has any suggestions...
I first got my Rafael (a stock O2 (UK) XDA Serra) back in February. At that time the battery was lasting about a day and a half between charges which was comparable with my previous Artemis (XDA Orbit). This is with my normal use.
About 6 weeks later the phone was needing recharged after about 5 hours of my normal use. The location I was using the phone hadn't changed, so this can't be put down to signal strength meaning the phone is using more power to compensate. My usage hadn't changed either, and I had not instaled any software that ran up the GPS in the background or anything that woudl cause extra drain.
One thing I did notice before I sent the phone back to O2 for repair was that occasionally I would take the phone from my pocket and the screen would be on, an app would have launched (like SMS or email or something) and the text entry area would be full of a repeated character. So the phone had obviously woken up from standby in my pocket.
The phone (and bettery) went back for repair and came back with a note saying that the fault had been found and repaired - unfortunately it didn't say what the fault was that had been found.
For a few weeks the phone seemed a bit better, but now about 3 weeks later it's doing it again.
Yesterday the phone was left in standby and not used at all. From full charge and just taken off the charger, the battery was dead within about 5 hours!
The waking up issue is a bit more than just inadvertantly touching the power button. I now have the phone in the supplied case/cover the other way around which protects the power button more meaning that I can't switch it on by accident. But sometimes I take the phone out and its on as before.
Even more odd is that sometimes if I pick the phone up of my desk by the sides (ie fingers nowhere near the power button) it switches on. And if I have used the phone and switch it back to standby and go to put the phone down, sometimes it wakes up again before I have managed to put it down...
A soft reset seesm to cure the waking up problem for a while, but after a few hours it seems to come back.
Obviously the phone waking up will cause extra battery drain, and that would mean the two are related or even the same problem. But does anyone have any idea what it could be and why a soft reset seems to sort the problem? Has anyone else seen this problem?
Obvisouly a battery life of just a few hours means this is not such a mobile device anymore!
Cheers,
FM
Update:
I sent the phone back for repair (to O2 UK) and they apparently found and fixed the fault.
When the phone came back it still seemed to have the same problem, but I tried it for about 6 weeks until I was absolutely convinced - it did!
So, back to o2 again, this time it was returned 'No Fault Found' - having done nothing to the phone.
So once again it was sent back, this time I was demanding a replacement handset as they were obviously unable to fix the fault.
A replacement handset turned up a week later. Note that this was not a new handset, but a refurb from the repair centre and it already had about 9 hours of calls on it and a dirty screen!
After putting all my apps and things back on the phone one at a time just in case it was a particular app causing the power on problem and the battery drain, the phone seemed absolutely fine - no switching itself on and battery life of a few days (estimated over two days). This was without the SIM card in though.
After 4 days when all my apps and things were back on I finally inserted the SIM and made my first call on the new handset...
...arrrggghhh....
This handset had a faulty speaker (earpiece, not handsfree loudspeaker)... sounding like a badly tuned analogue radio. Calls to a few numbers confirmed the handset at fault (the cracking started as soon as the speaker activated before the ringing tone started).
So after another heated call with o2 I eventually learned that they are no longer supplying the Serra (Raphael) and that my only option is repair again.
Oh no. Not going to happen. At this point I am 4 or 5 months into a new contract for which I paid for an upgrade to the Serra and have not yet had a new working handset. So I demand a replacement.
As they are no longer supplying the Serra, I have had to make do with an SE Xperia X1 (HTC made anyway, and just rebadged by Sony Ericsson), but in my opinion an inferior phone despite the widescreen.
The X1 has no accelerometer, no TV out, won't run Ton Tom Navigator 5 (of which I have a legit paid for copy), has a few supplied apps missing compared with the Raphael (RSS Hub, WorldCard Mobile - although they are available elsewhere incl links from these forums), and inferior remote control on the headphones (though better headphones, it must be said), and only a 3 row keyboard.
The loss of TF3D is no problem as I never used it anyway - I don't use the X1's 'Panels' either.
The X1 does seems to 'stick' a bit more often than the Serra did as well, but I'm managing to live with it so far - especially as I now have a battery which isn;t dead by 2pm each day!
-FM
P.S. O2 UK customer services were apalling. It was only after 3 months of grief that one day I eventually got to speak to decent people who genuinly seemed to want to help. One bloke (a supervisor!) I spoke to (called Nathan) was the most utterly rude and unhelpful tosspot I've had to deal with in a long time. Not only was he accusing me of 'trying it on' but he refused to even entertain the thought that I had received less than satisfactory service from O2. His superiors wil be receiving a letter very soon, when I eventually get this completely sorted - which it isn't quite yet.
hello everybody,
I have this problem that is driving me ( and my girlfriend, and my family and my clients) completely crazy!
I have a Clarion CZ309E carstereo. It is a wonderful thing with USB, SD, AD2P, Front-AUX and even CD and (yes! Hard to believe! FM-radio!)
But now the bad thing: every call I make using Bluetooth is rendered useless after 4 minutes and 50 seconds. What happens is:
a call is initiated (no matter inbound or outbound)
music drops (CD, USB, A2DP are paused as they should be)
sound of conversation drops after exactly 4 minutes 50 secs
call connection stays (on both sides, all hear this deafening silence....)
manually ending the call will bring back the music and allow for making a new call
. And then it starts all over again.
What have I tried so far:
This happens with a HTC Hero (8 different ROMS in several versions), HTC Desire HD, Samsung SGH-550, Samsung SGH-i320, Samsung SGH-400,
I have (re)installed the radio about 50 times
I have hard-resetted it a hundred times
Read The F*cking Manual ( I can cite it by heart now).
I have paired and re-paired the phones a hundred times
This happens only with calls, music, navigation, listeningbooks go on forever.
Bluetooth earpiece or other devices connected with the phones do not show this behaviour
Been surfing for months now trying to find any information. Nada.
Is there anyone, anyone that can help me? I am very hesitating to bring it back to the shop where I bought it (mediamarkt Hengelo), I have bad experiences with returning stuff....
(I had bought a certain type of carstereo that would die off immediately when connecting a phone to the USB. Even though I could find through the internet that this was happening very very often, they made me bring it in three times, waiting 6 weeks each time to get a new one that would day off the first day anyway. The third time I installed the thing on the parkinglot, connected my phone and brought it in again without even leaving the parkinglot Only then they acknowledged that there was a problem and they offered me this Clarion .
instead. So you understand that my hopes for a solution are not too high)
What do you think the solution to this situation could be?
Thanks for thinking with me!
Henro
Nobody?......
I whispered and the wind blew this message towards you....
Stoopid question or does no-one have a clue?
I whispered and the wind blew this message towards you....
*shrug*
Sounds like a head unit problem. You say that you can recreate the problem with different roms and different phones. You don't have the problem when using other bluetooth accessories.
I'm guessing no one is responding because no one can think of a way that your phone would be causing this problem.
@digi760,
U are probably right.
I thought it might have to do with a2dp but it happens also with phones that do not have that 'profile'. I am trying to find a common denominator, having no success...
The manufacturer blames the phones..... I am kinda stuck in the middle here....
Grtz Henro
I whispered and the wind blew this message towards you....
I'm Sharing your pain.
I have the same unit and the same problem. 4.50 mins and it drops out. It does this on a Samsung phone, a Nokia and a Blackberry so the problem must be in the unit.
Will keep chasing the problem. Let you know if I find something.
Jon.
Thanks
I whispered and the wind blew this message towards you....
So I've been an avid Android user since it's birth, I've NEVER owned an apple products and up until recently, I've NEVER even considered it but the 6plus caught my eye.. I know that neither eco system is perfect but I'm so tired of some of the issues I'm having with my Samsung device that have continued from s3 to s4 to note 3 and now my Note 4... I can't understand why the same problems persist???? And rooting the phone is just not something I want to do + a jailbroken iPhone also opens up the device to better performance...
(a) Frequently when I take a picture and try and view the picture immediately afterwards, the phone experiences lagging and force closing
(b) when I receive a message or notification of ANY kind while listening to media, my volume is decreased and the only solution is to text myself and the new notification increases my media volume again
(c) the brightness sometimes turns itself down due to overheating
(d) WiFi issues!! Losing connection and reconnecting FREQUENTLY!!
(e) this phone was supposed to be compatible with my pioneer head unit using mirrorlink, purchased the latest head unit EXACTLY for that purpose as pioneer assured me that it was what I needed for mirror link to work. Well it didn't and researched the hell out of it (no solution)
(f) GPS sucks balls, constantly getting confused on my location, at 1st it was strictly a problem in downtown Chicago but now it happens in the suburbs too.. I could be sitting still and the phone suddenly tells me to turn left and then it corrects itself and then again turn left and it will continue to switch back N forth until I start moving again...
Now I've had all but one of these issues on EVERY Samsung device I've owned, each time hoping that their latest and greatest devices will have resolved these issues but to no avail!!!
So I'm thinking of actually making a switch to Apple and keeping an Android tablet along side it for my Android fix... I have a couple friends who've always switched back N forth between the 2, so I know Apple is a fantastic device that doesn't typically suffer from existing problems with complete deniability.. The customer service is absolutely stellar but I also know that's it's a limited device... No more unlimited skip Pandora, no more torrenting straight to my device, no more custom launchers ect ect ect....
Anyways just want some input... By the way I'm NOT a dev or a computer wiz BUT I'm a geek and electronics and gadgets are my passion, I do custom car stereo installation, I build pc's, I repair pc's for friends frequently and overall I'm very capable... Trust me NON of my problems have a real solution... Also my wife too owns a Note 4 and same crap happens with her phone
Sent from my SM-N910T using XDA Forums
SO lets start out with something I originally wrote on FB back on the 3rd June
--
Ok so it's time to jot down some feedback on my first weekend with the Gemini but first lets run through what I've got here altogether.
First up there's my works laptop.
Then there's my own laptop which is permanently connected to the living room TV via HDMI.
I have an iPad that gets used as a general web browsing device around the house.
My phone is a dual SIM Motorola G4+ used for both by personal & work SIMs (supplied by work)
So where have I found the Gemini fitting in?
Well mostly I've been using it as a replacement for the iPad, particularly liking using split screens in the horizontal layout.
I've also installed all the MS apps so I can connect to my works mails etc (we're on Office 365) and that all seems to be working nicely as well.
What I haven't really been using it for is phone calls and TBH I'm not sure I will. I have my personal SIM in here (which is my least used one) primarily so I can use it online whilst away from WiFi. Not particularly interested in pairing with a smart watch as I can't stand wearing a watch full stop (yes I know I'm odd).
Overall I'm very impressed with the speed and responsiveness of the Gemini and haven't even particularly noticed any of the reported problems with the space bar (that could be because I'm very much a 2 finger typist lol). Yes there are one or two characters you have to think about which key combo to press but the keyboard is very well marked and I find it very intuitive to use.
Battery life seems reasonable given the amount of time the screen is on and a full charge has been seeing me right through the day up until bedtime. Be interesting to see how it is on the odd day I have to go into the office (I predominantly work from home)
Tried the adaptive brightness but it annoyed me as it was very visibly hunting and simply adjust manually to suit(now I've learnt to be patient with the FN combo).
Running an RDP session to a remote computer is so much easier with the aid of a BT mouse and I like that I can if I choose output to the telly.
Would I recommend the Gemini? You bet your sweet bippy I would, just not as a phone replacement
--
So has anything really chnaged since then?
No not really and I would still recommend the Little Gem even though there have been a few SNAFUs/Gotchas.
The biggest of these was probably the first OTA update causing a bootloop but that was easily rectified by reflashing using the files/info supplied at Planet Computers.
Annoyingly although the external Silver Button worked pretty consistently originally since the latest OTA upgrade I've had nothing but problems with it using the default Google Assistant. I've since switched it to link to Saiy and that seems far more reliable.
I've been suffering a few random reboots but I'm 99% certain thats down to InTune (Im using this for work as a BYOD and there are policies enforced on the MS apps) throwing a hissy fit on trying to enforce enryption which you can't do on the Gemini.
One slightly annoying thing is I noticed the cover was not fitting quite as snugly as I liked after inserting the sim &(200gb) SD card, that's been easily resolved with a couple of tiny dobs of white tack (blue is also available)
The only other minor irritation is that it doesn't appear any of the carriers in the UK are set up to provide service via eSim yet other than to Apple Smartwatch (& possibly Samsung Gear)
Around late June 2018 my phone was updated to Oreo. I posted this complaining of a slow and sluggish phone with poor battery life. After a full clean flash the phone improved noticeably but still wasn't where I thought it should be. Certain apps still seemed slow to open I continue to have WiFi issues.
About four to six weeks later there was another update. I'm not sure if it was a Samsung update or an AT&T update (security patch maybe?). Once again all aspects of the phone became slow and battery life plummeted. I was back down to eight or nine hours per charge. So, once again, I performed a clean flash of the phone and things got a little better. I was back on par with my initial post-Oreo clean flash and still nowhere near my pre-Oreo performance.
About four or five weeks ago my phone started nagging me to update again. I kept WiFi turned off and continually procrastinated the update for about a week or two. Finally I allowed the update and again I am having major performance issues. Battery life is unacceptable. I get around eight hours per charge. All apps are noticeably slower to open and run slower. My G-Mail app is slow to open and show new correspondence. My navigation app is virtually intolerable. The telephone app takes forever to open. Often it will ring four times and go to voicemail before the caller ID opens to show who is calling. My Swype keyboard sometimes takes two or three seconds to come up also, I forgot to backup my custom dictionary before my last clean flash so I lost all my slang and cuss words.
Here is an interesting and annoying quirk. Bluetooth now fails. I'll get in the car and the phone will automatically sync to my JVC receiver. This still happens without any issues. The issue is that, at random times, the music will just stop playing through the stereo and it will play through the phone's speaker. The bluetooth connection is not broken or interrupted (the devices are still conntected), it just randomly starts sending music to the phone's speaker instead of the car's stereo. The easiest work around I have is to hit the pause button on the car's stereo, wait one or two seconds then un-pause. It may be simple but it is BS. I shouldn't have to do it. It wasn't a problem before and it should not be a problem now. This happens with other bluetooth devices as well such as my headphones (no pause button) and a bluetooth adapter (also no pause button) that is connected to an older home stereo that doesn't have bluetooth.
So here are my questions:
1) How can I know who is responsible for these updates? Is it AT&T? Samsung? Which 'higher power' can I direct complaints to? Honestly it feels like my phone's performance is purposely being compromised in an effort to push me to a new device. If this is the case then I'll purchase a cheap 'Sprawl-Mart' phone. At least I know I'll be buying a cheap, slow and crappy phone for $60 or $70 instead of a $750 'flagship' phone that is only good for 18 months.
2) Is it possible to set my phone to never even look for updates? I look at it this way; if I have to perform a clean flash every time my phone updates then I don't want the updates anymore. Since Oreo, none of the updates seem to provide me with any noticeable benefits.
Just a bump
Just a bump to get me back to the top of the pack. Hoping somebody has some answers for me.
Thanks,
PR