I have a Qtek 8310 with factory WM5. I have done a hard reset option, and I cannot hear any sound when making a call. I do not know if its a problem with speaker, or some setting in OS, since I bought it from a seller who didnt know its condition.
I can hear sound when playing mp3, I can hear sound when using speakerphone.
Does anyone know what could be the problem? Will upgrade to WM6 solve this problem?
Thanks,
Goran
Try to update the radio. Was there any sound prior to hard reset?
As I said, I dont know, I bought it from the reseller who didnt know its previous condition.
I managed to disassemble it, and I have cleared speaker connector, and also tried to clear as much as possible jack, and I tried it after I assembled it, and it works. Now I have another problem - I cannot assemble top part of it to it correctly.
Its left side (when phone is laying on the front page) keeps popping out for 1 mm. No plastic clips are broken. When I remove all chassis screws, it sits correctly, but I cannot leave the phone that loose.
What can I do about this problem? Any catch?
I finally managed to assemble it properly. Now I have a big smile on my face.
I guess I will start playing with it now. Any good place for downloading some good applications for it? I thought MS office comes with WM5, but I dont have them installed. Maybe Wm6 has them? Or we should install it manually?
Related
I dont know what happend suddenly the speaker phone stopped working when I Was on speaker phone mode. I restarted the phone and tried all different kinds of ****. Finally I popped open the back camera cover and I could see the speaker. I was playing something on my Windows media and I could not hear anything. The moment I touuched the speaker with the stylus it started playing loudly but the moment I pull the stylus back it stops working. Can some one please explain me what is the problem with my speakers. Do I need to replace them ? if yes then where can I get them replaced in United states.
Yes mate, I had the same problem. I have a HTC Charmer and my speaker died while using tomtom. I openned and discovered the same thing, that touching the speaker causes it to respond again and dies again. Its basically the speaker "moved" too much for its own good and the wire carrying signal to its coil got damaged/broken.
While you could temporarily fix it by trying to glue the broken wire, it may not do any good. And can't solder it as the wire is stuck on the speaker cone surface which is plastic. For a few days mine worked by placing a flexible peice of plastic in such a way that it constantly applied very light pressure on the place where the wire was broken, and the contact was maintained, but obviously such a solution is short lived.
At present I am also looking for where to buy a spare speaker from, but can't help you in this regard as am in UK.
Hope this helps in some way.
Happened to my Prophet. It's currently away for a warranty repair.
Seems like a very common problem.
I have some troubles with my headset input. It's broken down and i cant repair it. The main problem is that i cant talk through phone becouse device "thinks" that the headset is in... Loudspeaker doesnt work...
Whats the most funny in it? i can talk through devices microphone only with pluged headset. Simply, with pluged headset phone works normaly (i can listen to music,call, talk by loudspeaker)
I guess i will not repair it so is it possible to disable default headset profile, or disconnect, turn off this profile or headset input?
Im owner of Qtek 8310, WM6 Standard v3.7 (FINAL!)
Thx in advance, greeting
There's no software hack that I've heard of. I've always assumed that insertion of the connector into the jack was like flipping a hardware switch.
Maybe be brave and disassemble and clean out your phone? Check if something's jammed in the jack?
I've had such a problem couple of months ago. I sent my phone to the customers service and they replaced the jackplug. After replacing, all works fine.
well, as u can see im from poland. Where should i send my phone?
Can u give me an adress, please? How much is it if i tell them to repair that input and exchange cover? (my cover looks awful, its destroyed)
Thx for answers,
Well, I bought it online (via a dutch webshop), so I could send my phone to a repaircentre wicht they have a contract with. Maybe the place where you bought it offers such a service?
I had the same problem on my qtek 8310!
The problem can be fixed if you got some electro spray!
If you spray some on your headset and take it in and out a few times, it should solve the problem
is that like compressed air?
I had the same issue with my 2125 when i first got it. It never thought I took the headset out. What worked to me was taking an uncoated paperclip, unfold it, and wiggle it around in the headphone jack until the PROFILE went from HEADSET back to NORMAL. May not be the case for you, but....
Exitao said:
is that like compressed air?
Click to expand...
Click to collapse
I think it's called "contact spray"
I also faced this problem, wiggling the the headset plug in the jack seemed to help, never ran into the problem again.
music on bluetooth headset handfree auricolare
the best of for end problem and... FREE
http://trianglepowers.com/PPC/ViewApp.aspx?ID=36
Very thank's all boy programmatore!
Lucasss
i found the solution.. here's how it goes
play some music, then take your jack, push it in, then start pulling it out slowly level by level, until u hear the sound playing from the speaker again, when you do, pull out the jack fast. that solved my problem, hope htis help others too.
Hi there everybody,
First of all, I'd just like to point out that I'm new to this forum, a friend of mine referred me to here.
I have a Tornado SPV C600, which as of today, is running WM6 Platinum Edition 5.2.1711.18165.0.5.0 SP1 by NiTroGen.
On with the problem, a couple of weeks ago my ipod died. Again.... So this time I decided to put some music on my C600. 3 days later, the headphone jack got pulled out of the socket when I put the phone back into my pocket after choosing a track. Since then, whenever somebody has called me, or I've called somebody, no sound comes out of the earpiece on the phone itself. The only way I can hear what's going on is by plugging the handsfree headset back into the bottom.
The same issue occurs when using HTC Audio Manager/WMP to play music through the phone's speaker....I have to use the headphones again.
However, the phone does seem to be playing small sounds like the annoying jingle when I receive a text. Which leads me to believe that it is a software issue rather than a hardware issue.
Has anybody ever had this problem? Could anyone point me in a direction?
Thanks,
Bassmad
You've damaged the jack. Probably the solder points where the jack connects to the board, or possibly the spring-like part inside the jack which acts like a switch.
Go to the Modaco forums for disassembly instructions and follow the guide to open yours. Take a good look at the jack; if it's loose, see if you know anyone good enough to resolder it for you.
i have same problem before 2 week and i try plugin hardly my earphone several time.and solved it
fayizk1 said:
i have same problem before 2 week and i try plugin hardly my earphone several time.and solved it
Click to expand...
Click to collapse
You probably loosened the stuck springy part or pushed the part back into the board.
I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
RaulTT said:
I have been having some problems with the front speaker lately. Most of the time when I get an incoming call or make a call no sound comes through the front speaker and have to put the loudspeaker on to hear anything. The weird part is that from time to time it works fine usually after using the wired headphones. Oh an the volume is set to max.
Has anyone else had the same problems? How to fix this? could it be that I changed some settings inadvertantly?
Click to expand...
Click to collapse
Mine did not work at all any more. I even did a hard reset; no change. I have now sent it back to HTC for repairs.
Robin
Same here
Mine doesn't work at all.
Wow, I guess we should start a poll where people would select which problems they are experiencing:
1. Wi-Fi
2. BT
3. Front earphone
4. Radio
5. Bad painting
6. Shutting down suddenly
7. None of the above
More than one could be chosen... That would ballpark the size of the problem. Maybe some production batches were messed up due to the hurry from Qualcomm to deliver the already delayed parts? Maybe HTC came to that point where the brand is far larger than is the company's capacity of growing (especially in terms of QA)...
-Feaps
I have the same problem. The wired is that it ocassionally works. Another problem is that FM not always working. I bought the device in German. But now I'm in China. Any one knows how to fix? I don't know how to disassemble it. But I'm curious, maybe some pin is loose?
Same for me, the front speaker didn't work for 48 hours and then worked again I don't even know how
No sound speaker htc touch
I have the same problem, no sound from de phone, when switching to handsfree mode i hear de caller
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
robincop deel 2 said:
My device has been returned today.
Have not had a chance to test it. Will do so when I get home tonight (in 8 hours). I will let you all know if it has been resolved.
As a remark to fran_mad's post; In my case, even after a FULL HARD reset, the speaker did not work.
I therefore do not think it was caused by a software problem.
Kind regards,
Robin
Click to expand...
Click to collapse
Motherboard has been replaced and all works OK again.
Good and quick service from HTC (free pick-up and delivery within one day)
I am still not sure if I like this one better then my good old sleek, slim and sexy Touch.
no sound from phone speaker
fran_mad's solution did not work for me.
I am affraid it's a hardware thing with me too?
I checked volume, did soft and hard resets (clear storage) but frontside speaker does not work!
HTC technical Support is going to collect my phone tomorrow. I will post my proceedings...
frontside speaker repaired
HTC Techsupport repaired my Touch Cruise within a week. Bravo!
See if it keeps working this time!
Same here. Front speaker started to fail a few times. 1 week later it totally stopped. Was repaired by HTC (EuroTwice.be) in 2 weeks.
Front speaker stopped working after 1 month usage - motherboard replaced by htc within 12 days. But now the device shuts down by itself sometimes - will send it to htc again tomorrow - meanwhile i am very disappointed about my Touch Cruise.
Gerhard
Hi
I have problem with the front speaker.
The sound is "blurry" if i put the caller to rear speaker the sound is crystal clear.
So the problem must be in front speaker??
I search the net but i cant find where to get it?
Is somebody have the front speaker from dead Prophet?
TNX
fran_mad said:
Hello,
I have the same problem and found that this happened when starting an application that uses only rear speaker or hands free speaker (e.g. Tom Tom, Compe Pocket, etc.)
And the problem is not of that application, the problem is in the phone application of the cruise. I think that these applications mute or power off the front speaker and the phone application don´t activate it.
I have found a solution to this. When making or receiving a call, press many times speaker or hands free button on display and after many times, speaker works again.
Now, I am looking for a new phone application, in order to quit HTC application. Somebody knows a good phone application to use in Cruise????
Many thanks in advance.
Click to expand...
Click to collapse
just wanna share with others..
my touch cruise experienced this weird problem since yesterday.i've tried fran_mad's method and and its works!! thanx dude! i'm still figuring why the heck this kind of problem happened as i didnt change any setting on my phone.
Sorry for being clueless but what do you guys mean by "front/rear speakers"? I thought there is only one speaker on the back side of the phone and a universal connector for handsfree - earphones+mic?
There are two speakers, one in front and one on the back. My front speaker died and was repaired by htc - new motherboard. Seems to be a known problem...
i found similar threads and posts but none with this specific problem. i have a b90 from bb, 12/11/11. yesterday out of no where, i lost sound. long story short after reboots and wipes, realized when i rotate or ecspecially shake my tf101, my speaker cut on, then off. when i press hard on the bezel in the middle, they come on briefly. sometimes they stay on.
any insight or answers to solve this so i dont have to do the rma process would be greatly appreciated. after purchase from bb for 299 ( cheaper build to reduce price maybe) i became an asus fan. now, i am really dissapointed in quality since other then this, my tablet is physically flawless and hasnt been dropped or damaged.
edit: both speakers do work when they decide to come on, and heaphones work. thnx in advance
I have cut out and removed my right speaker because it was dead, waiting on an order from asusparts.eu for a replacement speaker
It wasn't a loose wire, it was the connection to the actual cone that was bad, pressing in the middle of the speaker brought it to life for the first time since I bought it, but nothing I could do to fix it, they are more or less sealed and too tiny to fix
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Why not just rma it?
dangambino said:
so you believe its the speakers? they both seem to work, they just aren't outputting sound until I shake the tablet, push, or sometimes face down they work
Click to expand...
Click to collapse
Couldn't say for sure, but it sounds like something you could fix yourself if shaking it brings it back on, if you don't mind losing warrantly opening it, but bear in mind, my speaker replacement has already taken 2 weeks and they are not expecting parts until the end of february, so RMA might be quicker, depends if you can put up being without it for a while
honestly i dont want to be without my tf. silly huh. its weird though i just discovered that like i mentioned, headphones work fine, however after i unplug the headphones the speakers immedfiately output sound and continue to do so until i change to another app. e.g.- while watching netflix, then back out and open a game with sound, it doesnt output untilni plug and unplug headphones. this seems to be the best way to get speakers to play.
they donteven seem to cut out with movement afterbthe headphones are unplugged. only when exiting out of current app, then attemptingbtonopen a new one. what is the issuer here?
im lost ast this point. rma aside, this has me curious now
id probally be willing to do it myself, if i knew exactly what i was replacing or repairing or rigging. i purchased a kit with the neccesary t5 torx, and phillips to remove bezel.
how tight should the screws be on the bottom of the tf. i dont want to overtighten. got some petty hope that tightening the screws will help. more sillyness im sure.....
this stinks though cvuz this just happened. you know? thnx in advance.
also lookimg at bluetooth speaker as an alternative
Speakers working after you remove the headphones but stopping again once you launch another app ?
You tried a factory reset in-case its a software / firmware bug ?
Screws just need nipping up, not tightened too much or you`ll either thread the holes or snap the head of the screw
Just RMA it, man.