Database Info

'un-aligned screen??

Since some time I have this problem that when I turn on the Pro I have to 'unlock' the device. At the bottom on the left you tab the screen to unlock and next you tab the rightside of the screen somewhere half way and than it should 'unlock'. But it seems that my screen is not aligned and when I touch the right side I can see the screen 'light up' on the left side.
After unlocking using the keyboard I can touch the right side eg the 'X' to close the phone but instead I get the start menu. If I touch the 3 on the phones softkeys I get a 1.
Any idea is welcome.

hard reset, so you can align the screen at the beginning...
or use your keyboard to navigate to start->settings->system tab->screen and run "align screen"

my 8525 keeps constantly unaligning
and the fact the touch pro might not come to att for a while cause i already have the white screen problem and now this

lbhocky19 said:
my 8525 keeps constantly unaligning
and the fact the touch pro might not come to att for a while cause i already have the white screen problem and now this
Click to expand...
Click to collapse
The 8525 (aka hermes) has been known since first release that some device will have screen alignment problems, I personally sent my TyTN back to HTc europe a few weeks after i got it (August 2006) and the screen alignment issue was fixed, something to do with gaskets around the touch screen expanding??
Ive sent my Raphael back after 20 days because the LED behind the "Send" key stopped working, but im getting my replacement back some time this week.
There are ALWAYS problems with HTC devices but that doesnt make me love them any less
Advice to the OP: if the device isnt working correctly get it RMA-ed for a replacement/repair, these are expensive devices and you shouldnt settle for anything faulty

I'm having the same problem as mrvanx
i've been digging in the registry and found
HKEY_LOCAL_MACHINE / HARDWARE / Touch / calibrationdata with a numerical value
is this where the screen cailbration data is stored and has someone looked at this? Kinda n00b with this and could'nt find anything related to this on the forum. Could use some help, cuz this constant un-alignment thing is driving me nuts.
Maybe someone knows a base value that's close to perfect alignment, if there is such a thing?
thanx

Hello everybody.
My Touch Pro got a bad touchscreen, the center part is dead.
So when I want to allign my screen, I can't get past the center cross.
I can allign my screen but then I have to tap all crosses slightly on the right.
But now everything is missalligned.
So could someone post me his/hers CalibrationData from the registry?
It needs to be from a Touch Pro/Raphael..!
It located at: HKLM/HARDWARE/DEVICEMAP/TOUCH/CalibrationData
It would really help me out!
Thanks..

rebtel said:
Hello everybody.
My Touch Pro got a bad touchscreen, the center part is dead.
So when I want to allign my screen, I can't get past the center cross.
I can allign my screen but then I have to tap all crosses slightly on the right.
But now everything is missalligned.
So could someone post me his/hers CalibrationData from the registry?
It needs to be from a Touch Pro/Raphael..!
It located at: HKLM/HARDWARE/DEVICEMAP/TOUCH/CalibrationData
It would really help me out!
Thanks..
Click to expand...
Click to collapse
Maybe it helps
Here the data from my Touch Pro
"484,499 789,175 790,815 185,818 186,174"

theclueless said:
hard reset, so you can align the screen at the beginning...
or use your keyboard to navigate to start->settings->system tab->screen and run "align screen"
Click to expand...
Click to collapse
I had the same problem. Where-ever I touched the screen, only the left side of the phone highlighted.
After the re-alignment, it worked !!
Bad thing : I have to do it every 2 days :-(
And yes : I'm using my phone A LOT !!!! (It's just a part of me (Am I becoming nuts ?))

Screen alignment problem correlated to high temperatures?
Hi guys,
Since a week I've had problems with my screen alignment all the time. Sometimes the touchscreen worked fine, sometimes it was completely off. Re-aligning it in settings worked most of the time. Soft resetting worked too sometimes.
But today the problem just went away. I started thinking and came up with the idea that sunny weather and high temperature may induce this problem, since the problem started when it was great weather here. And it magically went away today, which is a rainy day (with moderate temperature 15-20 C).
Could any of you confirm this? Are you living in a warm environment? Does the problem go away when in an airconditioned space? (Mine did)
Rahza

Rahza said:
But today the problem just went away.
Click to expand...
Click to collapse
you phone case, does is have magnet lid?

Att Fuze black screen need help please! Not a bad flash issue.

Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.

I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,

i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P

fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?

pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!

Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,

you have a pm fkoong.

I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later

Did my touchscreen die?

Hello everyone,
Today i installed my parrot bluetooth carkit. And after i connected a couple of times my phone became unstable.
So unstable that i'm not able to tap the screen.....
I don't know what happened due that i have hard resetted the phone a couple of times and even switched from m-rom to energyrom 3.0 with the same results.
Only one thing that was strange is that the touch pro start up screen with the red characters in the right bottom.
That after i flashed m-rom to energy rom that the touch pro characters in the middle were still different like the way that are made in m-rom. With the addition : powered by m-rom
So this means that the phone doesnt format his core
Help please give me any advice.
UPDATE:When backlight is dimmed, it will be bright if i touch it once. Afterwards it will maintain the same.
I have tried several roms and tried to restore my SPL aswell, without any results till now.
I'm getting desperate now. Due that i stays in the screen of ALLIGNMENT, so i'm really not able to start up anything from now.

Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.

I have a OIL spot in the screen when i keep it in bright light.
This could be occured when the phone was inside my bag during my beach visit.....
I guess the phone turned liquid by the sun....
Does somebody ever experienced the same issue?

fone_fanatic said:
Have you dropped your device recently?
Try flashing a stock/shipped rom and hard-reset when after flashing the rom when you get to the "Tap here to set up your device" screen.
Click to expand...
Click to collapse
I have a oil spot, and the raster of the phone with little dots in visible in the ligt.
I have made a repair order at HTC.
Which didn't satisfy me at all!
They told me that it is not covered by warranty. I was shocked, this will cost me around 70 euro to fix, and my shop warranty is still valid. So i called the shop to explain this.
And they said if this is not caused by a user, we will change the phone, but first we what to have a diagnose from HTC.
So i decided to let HTC pick up my phone . They will have a repair time of 5 up till 10 days.
That's fair, but i'm not really happy with this situation. Because i think that the screen is the most harmful component. And this means that if this part fails that my phone becomes obsolete.
I will post my conclusion after i got my phone repaired.
I will return to the STOCK spl and the original rom just for warranty purposes.

dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?

fone_fanatic said:
dont tell them that you spilt anything on it or dropped it. Although they will be able to tell if there is water damage to the device you might get lucky and they won't notice.
Now is the oil spot from leaving it in the sun or suntan lotion getting in the device?
Click to expand...
Click to collapse
Nope nothing happened at all.
Thats the strange thing about this situation.
I was in the shadow of the sun and the bags were only filled with clothes. So it didn't drop or something else.
I was able to use my phone during the day.... and was getting more unresponsive during the time that went by.
So i will not accept any blame of myself, due that i have a warranty of 1 year from the factory which will not cover your display :S
But also have the store warranty... So i told the store that i will return the phone if there are any costs.
The store told me that they will wait on the diagnose of HTC which i have sent it to myself to reduce the time.
If the diagnose tells that it's not my fault, then i can return my phone probably.... He couldn't promise it due that i want to see the diagnose first.
So I will wait on HTC's conclusion.... And i'm afraid that they will try to blame me for it....
They better not I will be a pain in there arses

Hello, I have exactly the same problem. After flashing from energyrom 3.0 to Aurora, a few hours later, i couldn't get my phone out of lock. (slide a button to the right or left on your touchscreen)
I tried a soft reset, but the phone started up with the same locked screen. So, i tried a hard reset. From that moment on i got stuck at "align screen". I ve flashed several times with several ROM's but nothing. (by the way, whatever rom i install, the first screen always says: Energyrom by NTGZ28)
I used the trick to paste welcome.not on the micro card, to bypass the align screen. That works, but the touch screen doesn't work. I 've removed the protection of the screen, but that doesn't make a difference either. My device didn't fall, came into contact with water or anything that could harm the thing. Oh, when the backlight is dimmed, the screen reacts to tapping it. Please help me out ??
resolt the issue. Because of a lot scraches (spelled ok?), i removed the protective screen. When i put the new screen on, everything worked !

hivesnl said:
I have a OIL spot
Click to expand...
Click to collapse
i had does as well and then touch screen stopped working..
had to replace digitizer, unfortunately had to replace LCD screen and digitizer at the end (was not able to separate digitizer from LCD)

Touch screen does not respond, stuck on screen alignment

I've had an unlocked Raphael that has worked flawlessly for the past 10 months.
So a while back I was texting and the screen gave out on me, so I used the keyboard for a while. I did a soft reset and screen was still not responding...
Then I did a hard reset and have been stuck on the screen alignment ever since.
The only part that does respond is where it says htc on the screen cover.
If I push on that area, the + moves to all the corners, and eventually comes back to the center to redo the alignment.
Any thoughts on what I could do?
Info:
Raphael unlocked and being used on T-Mobile.
There is no magnetic case, or any case on the phone.
I did a hard SPL last night, so it shows I have the 1.90 OliNex.

I need an htc touch pro t7272.dat file from a good aligned htc pro.
If you find htc touch pro t72727.txt, that's fine, I'll just change the extension.
I managed to get past the screen through remote alignment, but the screen is not functioning because well, I haven't aligned it.

JXM said:
I've had an unlocked Raphael that has worked flawlessly for the past 10 months.
So a while back I was texting and the screen gave out on me, so I used the keyboard for a while. I did a soft reset and screen was still not responding...
Then I did a hard reset and have been stuck on the screen alignment ever since.
The only part that does respond is where it says htc on the screen cover.
If I push on that area, the + moves to all the corners, and eventually comes back to the center to redo the alignment.
Any thoughts on what I could do?
Info:
Raphael unlocked and being used on T-Mobile.
There is no magnetic case, or any case on the phone.
I did a hard SPL last night, so it shows I have the 1.90 OliNex.
Click to expand...
Click to collapse
I have a similar problem with my Touch Pro for Verizon. I found out its because the screen/digitizer are shifting to the right of the phone and causing the screen to get a oily appearance. I have to use my fingernail to push the screen slightly back towards the center and the digitizer works properly again. Perhaps you are having a similar problem?

Ghost input and screen moving on its own

Has anyone else seen this. The task switcher comes up by itself. When I am in a browser, it will scroll by itself. the desktop switches between screen..
Thoughts?
Thanks

Does this happen anytime? I've never had this, make sure your screen is clean xD Otherwise you could try the touchscreen booster app, it may fix it (calibrates screen)

Yeah tried that, but still have the issue on occasion

My bezzel was on too tight and it was causing the screen to warp and cause false inputs so you might want to check that

Hi,
I have the same issue.
My screen is moving and it lauches some applications/pushing some virtual buttons by itself.
Do you have any solution ?
Thank you in advance
Best regards
Xavier

xavier.misseri said:
Hi,
I have the same issue.
My screen is moving and it lauches some applications/pushing some virtual buttons by itself.
Do you have any solution ?
Thank you in advance
Best regards
Xavier
Click to expand...
Click to collapse
Have you tried a reboot? This same problem happens to me if water gets on the screen, so as suggested give the screen a good wipe.

I have tried reboot, Cold reboot (I don't know what it is but I have tried...) and Hard reboot (wipe everything and I did not install/configure anything).
I cleaned the screen (5 minutes ago).
Nothing of these solved the problem... :-(
The screen moves... shifting from a desktop to another... launching apps... :-(
What is disapointing is that, sometime, the screen is good and stable for a long time (30 minutes) and begins to move without any interaction.
I think I will ask if someone has been murdered in my appartment

xavier.misseri said:
I have tried reboot, Cold reboot (I don't know what it is but I have tried...) and Hard reboot (wipe everything and I did not install/configure anything).
I cleaned the screen (5 minutes ago).
Nothing of these solved the problem... :-(
The screen moves... shifting from a desktop to another... launching apps... :-(
What is disapointing is that, sometime, the screen is good and stable for a long time (30 minutes) and begins to move without any interaction.
I think I will ask if someone has been murdered in my appartment
Click to expand...
Click to collapse
Have you cleaned the bezel too? Otherwise it may look like a hardware issue maybe with loose cables or the digitiser is just broken.
Sorry if I couldn't help.

What is the Bezel ?

xavier.misseri said:
What is the Bezel ?
Click to expand...
Click to collapse
The metal strip round the outside of the screen

The black space that surrounds the the screen.

OK, I did not wipe both black surrounding and metal cover.
I do it ASAP and tell you in an hour if this is ok.
Thank you very much both of you
---------- Post added at 12:35 PM ---------- Previous post was at 12:30 PM ----------
Unfortunately... no change..... :-(
I egin to believe the screen is too sensitive to electromagnetique perturbance....

I downloaded a soft (touchscreen tuner) showing where the pression is done on the screen.
Where the ghost uses the tablet, the pressure is done on a horizontal line, a little bit above the bar.

I had the me problem.
I managed to get rid of the ghost inputs by flashing another rom(i had installed arhd and then moved to liquid smooth), since my tranny is running liquid smooth i havnt had any ghost input ;D

Thank you all,
I changed the rom of the tablet. The ghost was also there... but perhaps less...
I contacted and he gave me a soft to re-calibrate the touch screen:
http://vegantab.gojimi.com/download/TouchRecalibrate.apk
At the end the ghost seems to have disapeared... but I am not sure what was the solution... the rom ? the soft ? or a high elecytromagnec perturbance in my home.....
Thank you all.

Just in case it's necessary, make sure you don't have something that can conduct near the screen. This includes dirty water or sweat. :/ I'm a sweaty guy so sometimes it messes with the screen when my finger tips are sweaty.

Hi,
I tried to clean the tablet and put it on my bed.
I watched it during less than 2 mn, without approaching less than 1 meter, and it began to move alone...
So I don't think I am the source of the ghost...

is there any real fix for this problem?
as anyone completely got rid of the problem?

samsung gslaxy note 2 i317m ghost input and screen moves voluntarily
I also have this problem with them screen moving at will. This is my second galaxy note 2. If anyone can tell me what a possible fix could be I would appreciate it. I have tried many roms along with dong a fresh installation using ODIN.

torontoyes said:
I also have this problem with them screen moving at will. This is my second galaxy note 2. If anyone can tell me what a possible fix could be I would appreciate it. I have tried many roms along with dong a fresh installation using ODIN.
Click to expand...
Click to collapse
Might want to try the Note 2 forum. Not many (if any) going to see this in this forum.