Hello everybody !
I have a strange issue on my touch pro. I have réinstalled a backup made before a hard reset and now in the mail tab (TF3D) I get a ghost mailbox. I can see the mails when I swap them but if I try to open one, nothing appends, same thing if I try a "send/receive".
If I use the "More" button it shows the mailboxes list instead of the inbox folder corresponding.
The mailbox doesn't appears in the "account" menu that's why I haven't succeded in deleting it.
Apparently there is nothing about this mailbox in my register nor in the phone files (I've made a plain text search) so I suspect manila to have made a rendered graphical mailbox for showing in the tab. I'm not sure about it but that's how it looks like to me.
Any confirmation about how manila deals with those animated cards ?
Maybe a file in a manila config folder to erase? But what folder ?
This is not a major issue but it's very annoying to have this fake box glued in my list.
Thanks in advance for your help !
http://forum.xda-developers.com/showthread.php?t=429784
docmorphe said:
Hello everybody !
I have a strange issue on my touch pro. I have réinstalled a backup made before a hard reset and now in the mail tab (TF3D) I get a ghost mailbox. I can see the mails when I swap them but if I try to open one, nothing appends, same thing if I try a "send/receive".
If I use the "More" button it shows the mailboxes list instead of the inbox folder corresponding.
The mailbox doesn't appears in the "account" menu that's why I haven't succeded in deleting it.
Apparently there is nothing about this mailbox in my register nor in the phone files (I've made a plain text search) so I suspect manila to have made a rendered graphical mailbox for showing in the tab. I'm not sure about it but that's how it looks like to me.
Any confirmation about how manila deals with those animated cards ?
Maybe a file in a manila config folder to erase? But what folder ?
This is not a major issue but it's very annoying to have this fake box glued in my list.
Thanks in advance for your help !
Click to expand...
Click to collapse
If your still having problems PM me you email address and i'll send you a program that might help. I dont have a link, and im on my TP with only a GPRS signal so it will take me an age to find, but i have the program on my SD card.
Great ! I will try rightnow this solution ! Thank you so much !
Not worked
I made a new backup before erasing the cemail.vol. All worked fine until I reinstalled the backup, after what the ghost mailbox reappeared !
When creating the backup I can't specify which mailbox to backup, so how can I do (I use SPB backup)? I have imap mail accounts so I yet know a solution : to backup only my sms/mms without the mail and resynchronise my boxes with the server.
But we can also try to find a solution that works for pop accounts users too.
So anyone knows a way to edit this cemail.vol ?
Related
Hi
Something went wrong while restoring a backup using Sprite Backup, and it only partially restored my email accounts. In the TF3D interface, the accounts are visible. But as soon as I tap an email to open it in the WM email program, I directs me to the main Messaging screen. In that screen the email accounts do not show op.
When I try to re-add the account under the same name, I get an error saying the account already exists. I've looked in the registry and file structure to see where WM6 stores mail account information, but was unable to find it.
Does anyone know which files or registry keys I need to delete to make sure all traces of the email accounts are gone?
why don't you try to do a restore again?
Xtreme XL said:
why don't you try to do a restore again?
Click to expand...
Click to collapse
The backup was from when I was running a different rom, that's why it's not working the way it should.
I had the same problem. I wrote simple MortScript.
Delete "\cemail.vol"
Click to expand...
Click to collapse
Place a shortcut to this script to a \Windows\Startup folder and reset. It will have a brand new cemail.vol file when everything boots up. Don't forget to delete the shortcut, or you'll have a brand new cemail.vol every time you boot. It would delete email and sms/mms. After that you can restore your mail one more time.
Problem is in your Sprite Backup and unmark some fields with registry restore ( manual mark fields ). After second restore everything was ok.
Thanks! that fixed it
Perfect fix!
Thanks
I used MortScript to solve the problem. The disadvantage to this is that it wipes out your Txt message history and all your e-mail accounts... all things considered, I'm very happy with this solution.
One thing that tripped me up: When you edit a file in Mobile Word and save it as a text file, it will put a .txt extension on the file, no matter how you tell it to save it. You cannot fix this with File Explorer built into WM6. You will need to either edit the file name with Total Commander or through your computer (via Activesync).
Same Issue
Same issue here, but please How do I write the Mortscript? Any Step by Step guide? This is practically new to me. I just copied what you wrote above into word and create a .txt file?
The ghost email ( 1) on my tab is so annoying
Check out other thread
http://forum.xda-developers.com/showthread.php?t=460772&page=2
used SKTools to remove account
Hi,
this is my first post here but hopefully I can help in this case.
I have had also a problem with my unwanted mail account (WM6.1, TF3D).
This is what I found a while ago. Please take a look at the link below:
http://dsaxman.com/mobile/how-to-delete-an-email-account-on-windows-mobile-6-1/.
I did like an author recommends and it helped! Simple solution, without digging in windows registry.
how do i make a mort script?
do i just put it in a txt doc?
thanks
akp42 said:
Check out other thread
http://forum.xda-developers.com/showthread.php?t=460772&page=2
used SKTools to remove account
Click to expand...
Click to collapse
Thank you All!
I used the mailAccountRepair file from this thread to do the repair, then I was able to see it in the winmo email and delete it.
thanks all!!
I used the mailAccountRepair file and fix it!!!!!!!!!!!1 Thanks!!!!!!!
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
shmeggt said:
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
Click to expand...
Click to collapse
There is always a "phantom" one there, it is for outlook.
P.S. Good job with the my mobiler, you obviously searched unlike most noobs.
Welcome to XDA
You can get rid of it on your tf3d by connecting to you're computer via active sync, and unchecking the email box for what to sync.
I may not have explained this properly.
I am not referring to the Outlook default mail account.
On my old Fuze, I had an account setup to get my GMail. This worked great. When I backed up and restored on my new Fuze, this GMail account was still listed on the Mail tab, but I am unable to open the mailbox and this account is no longer listed under my mail accounts.
Any suggestions?
I've got the same issue. My 1st fuze got swapped out for a power issue it had. Did a full backup and restore with Sprite. The restore did NOT setup my alternate IMAP gmail accounts I had configured on the 1st one ... but I have the ghosts of them in TF3D tab. I can see all the accounts, and even flick through the email that was on the original unit at the time of the backup.
I've setup the accounts manually again, but now I have duplicate account appearances on the TF3D screen.
I tried reinstalling the Manila cab.
Tried removing, rebooting and re-adding the Email tab with Diamond TF3D config too. No effect.
Can't find any specific references in the registry for the email tab.
I posted a thread here too last week. Got one hit on it.
http://forum.xda-developers.com/showthread.php?t=457987
You need to delete cemail.vol. The file is locked while the phone is on, so you'll need to use Mortscript to delete it on boot.
http://forum.xda-developers.com/showthread.php?t=429784&highlight=cemail.vol+mortscript
Perfect!
Thanks for the point in the right direction!
I'm shocked that everyone is going through such effort to solve this problem when there's a program on the Sprite back up site that fixes the issue.
http://spritesoftware.crmdesk.com/a...earch=Search&area=0&criteria=0&sort=0&start=0
Though the article states it will delete all data, it didn't on my device. I was able to see my ghost IMAP account that would show up on the TF3D tab, but not in the messaging app itself.
I also use an AT&T Fuze
uh. . . maybe because no one Knew about it?
Thanks for the Link.
I have the same exact issue.. except I am using Sbp Backup ... but I think I'll try deleting the cemail.vol
I was also having a problem with 2 phantom email accounts in TF2D email tab after a backup - they were not shown in the accounts menu.
I used SKTools (Full Version) to scan all PIM information (actual heading 'Delete PIM information') which showed all accounts - highlight the phantom account/s, and then select 'delete account' from the action button.
All fixed - thanks all for the push in the right direction.
I am having the same phantom gmail account from a sprite backup on the fuze after getting rid of att bloat. I wish there was an easier way.
There is an easier way
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
not working for me
Not sure what I am missing, but I see no option for deleting an account, only Repair, from the Feb 3 09 mailAccountRepair attachment. When the "busy circle" starts after selecting Repair, it does not finish (at least in 30 sec). Whether I Quit or not before soft reset, no changes are present. Any help appreciated.
HTC Touch Pro (Sprint), ROM 1.03, Nov 2008
Yes, please help. I have my work outlook (activesync) account that I want on there. I have to other email accounts (ie pop) that I want to delete and I can find no way to do it. HTC Touch Pro.
Thanks!
I had the same issue you're having, after exchanging my first Fuze out due to a problematic screen. When I restored the backup on to my new Fuze, I had the same ghost accounts. What I simply did was a hard reset, then when I ran Sprite I deselected the box that restores backed up emails. The restore went without a hitch, then I went into outlook and simply recreated my email accounts. After a couple minutes, I had all the email back.
Easiest way? Prolly not, but it worked for me.
winnebago said:
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
It sure did! Thanks.
winnebago said:
unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
perfect thank you so much!!!
Worked great thanks!!!
Thanks so much this totally fixed this irritating problem!
Hi guys, sorry for my poor english. I have a problem, i can't send sms or view it. When i click the icon of the sms in the today screen, doesn't appear anithyng. When i select a contact and try to send an sms, doesn't appear anithyng. Help Me Please!
Thanks
Can i delete the sms trough file explorer? Where are the sms in the windows folder?
I had that problem too or at least a similar. I found out that the reason was that the system had created two folders for e-mail attachments. This apparently lead to some confusing on which folder to use and thus the whole thing refused to start.
After deleting both folders everything worked as a charm again The folder then gets recreated next time it needs to store an attachment, so no worries there!
How can i delete this folder if i can't access to outlook/sms window?
weird timing, I just posted the same problem just now:
http://forum.xda-developers.com/showthread.php?t=486297
Snapphane's fix worked for me, or at least it allows me to access the mail part of outlook so far (I have not re- set up the email accounts- it looks like all of my mail has still disappeared).
I went to the storage card with file explorer, and deleted a folder called something like "inbox.msi.233406...", and now all of a sudden I can get into the mail fine.
Thanks snapphane, and lets hope it keeps working!
but i haven't mail, i have only sms and they are in Phone memory...
EDIT: I've solved with your solution!!! VERY THANKS!!!
thanks alot for your solution worked for me fine thanks alot
No such folder
I've the same problem, but there is no such folder
can you give more more information about the how do you solve it ?>
thanks in advance
I have a TC Touch Diamond with ROM 1.38.841.5WWE.
I have recently dowloaded the following apps:
Start Menu Certificates;
GadgetFreak Block icon
Shakassicone demarrer
Holy Clock
Tsowen taskbar (v.5)
I also downloaded a program to enable differing wallpapers to change on the mainscreen, but I have since deleted. When I loaded this program (forgot the name) I deleted seven files from 'my pictures' that had a silouette of a person on them. These files came with the standard ROm and I can not remember the names of the flders. I deleted them because they interchanged with my other wallpaper on my phone.
Now, when I go to 'contacts', 'all people', I get a list of all contacts that are downloaded on to my phone. However, when I click and open any contact, I get a blank screen with 'summary' and 'notes tabs at the bottom of the page.
If I send an email or a SMS, when I click on 'to' the conatcts relevant details; ie phone number or email address come up on the sreen.
It would appear the data file is on te phone, but the link between it and the individual contact is missing.
I am thinking of doind a hard reset, but thought there may be a fix.
I have looked through the forum and the wiki but can't find a similar problem.
Many thanks for your assistance.
rcmcer
Found the error
I did a soft reset of the phone and then placed on program by program. I found the problem arose from the Tsowen taskbar (v.5) file. Whilst the program itself performed without issue, each time I loaded it I lost the link to individual contacts from the 'all contacts' page.
rcmcer
Hey Guys - I have a huge Problem ...
I was playing around with SKtools and "optimizing" the registry ... I dont know if this has anything to do with it and its the first time i'm posting here for a Problem ..
following problem : in Manila tag "messages" there are no more messages - all my sms are gone and im not able to create new ones ... i also cannot access "messaging" in start menue or settings...
same with mail accounts - cannot see mine nor create or edit a new one ...
can anyone help me please ? is this just a broken link somewhere ? Are my messages still eventually stored anywhere and if yes where ?
i would really appreciate your Help
sorry for my english
It could be registry errors.
Try to restore your backup.
well ... i dont find any option for a backup in sk tools concerning automated optimisation of the registry ..
then hard reset is another option...
next time install a proper backup tools like Sprite Backup & backup regularly
well i know
it seems that outlook is broken - is there a possibility to manually search the files/folders where sms and mail messages are stored ?
As long as your WM not discarded all the corrupted data may be you still can get it.
but I'm not sure b'coz I have never try that before.
yes - thats what i thought .. the data might still be present ...
does anyone know the folder / file where sms and mail messages are normally stored ? also I cant't find the "tmail.exe" in my System - does this have to do anything with it ? Is someone out there who has a little background knowledge ?
I had the same problem. It was fixed by going to the sd card and deleting some folder called ~"Inbox.1234123" or something.
Its some error b/c of having 2 different folders for storing attachments. Deleting that folder fixed it for me. It still pops up every now and then, i go and delete that folder, and all works perfect afterwards...
talbotlives said:
I had the same problem. It was fixed by going to the sd card and deleting some folder called ~"Inbox.1234123" or something.
Its some error b/c of having 2 different folders for storing attachments. Deleting that folder fixed it for me. It still pops up every now and then, i go and delete that folder, and all works perfect afterwards...
Click to expand...
Click to collapse
Brilliant. Had this problem and two of these files (as I'm on a mac I only have my contacts etc backed up, but not my entire system)
Thus removing these two files saved me a lot of pain.
Thanks!
joan