Can't delete 'ghost' email accounts - Touch Pro, Fuze General

Hi
Something went wrong while restoring a backup using Sprite Backup, and it only partially restored my email accounts. In the TF3D interface, the accounts are visible. But as soon as I tap an email to open it in the WM email program, I directs me to the main Messaging screen. In that screen the email accounts do not show op.
When I try to re-add the account under the same name, I get an error saying the account already exists. I've looked in the registry and file structure to see where WM6 stores mail account information, but was unable to find it.
Does anyone know which files or registry keys I need to delete to make sure all traces of the email accounts are gone?

why don't you try to do a restore again?

Xtreme XL said:
why don't you try to do a restore again?
Click to expand...
Click to collapse
The backup was from when I was running a different rom, that's why it's not working the way it should.

I had the same problem. I wrote simple MortScript.
Delete "\cemail.vol"
Click to expand...
Click to collapse
Place a shortcut to this script to a \Windows\Startup folder and reset. It will have a brand new cemail.vol file when everything boots up. Don't forget to delete the shortcut, or you'll have a brand new cemail.vol every time you boot. It would delete email and sms/mms. After that you can restore your mail one more time.
Problem is in your Sprite Backup and unmark some fields with registry restore ( manual mark fields ). After second restore everything was ok.

Thanks! that fixed it

Perfect fix!
Thanks

I used MortScript to solve the problem. The disadvantage to this is that it wipes out your Txt message history and all your e-mail accounts... all things considered, I'm very happy with this solution.
One thing that tripped me up: When you edit a file in Mobile Word and save it as a text file, it will put a .txt extension on the file, no matter how you tell it to save it. You cannot fix this with File Explorer built into WM6. You will need to either edit the file name with Total Commander or through your computer (via Activesync).

Same Issue
Same issue here, but please How do I write the Mortscript? Any Step by Step guide? This is practically new to me. I just copied what you wrote above into word and create a .txt file?
The ghost email ( 1) on my tab is so annoying

Check out other thread
http://forum.xda-developers.com/showthread.php?t=460772&page=2
used SKTools to remove account

Hi,
this is my first post here but hopefully I can help in this case.
I have had also a problem with my unwanted mail account (WM6.1, TF3D).
This is what I found a while ago. Please take a look at the link below:
http://dsaxman.com/mobile/how-to-delete-an-email-account-on-windows-mobile-6-1/.
I did like an author recommends and it helped! Simple solution, without digging in windows registry.

how do i make a mort script?
do i just put it in a txt doc?
thanks

akp42 said:
Check out other thread
http://forum.xda-developers.com/showthread.php?t=460772&page=2
used SKTools to remove account
Click to expand...
Click to collapse
Thank you All!
I used the mailAccountRepair file from this thread to do the repair, then I was able to see it in the winmo email and delete it.
thanks all!!

I used the mailAccountRepair file and fix it!!!!!!!!!!!1 Thanks!!!!!!!

Related

Where is the "contacts" database on wm6?

I'm trying to make a contacts list for iTask.
Where is the file where you can read the contacts list on wm5/6?
(And yes, I've searched the forum up and down, and google)
Thanks for any reply
I know that before you wipe your device you can save /device/PIM.VOL file to your storage and then after you restore you can copy this back to the root directory and all of your contacts will be intact.
Good Luck!!
mfrost67 said:
I know that before you wipe your device you can save /device/PIM.VOL file to your storage and then after you restore you can copy this back to the root directory and all of your contacts will be intact.
Good Luck!!
Click to expand...
Click to collapse
thanks! this was what i feared. Is there any program that can backup contacts to xml ? (the best would be invicible)
Not sure about that..Hopefully someone else will have an answer.
I have done it already in SCLPF
Hey mate,
You're at the crossroad I faced. Quickest way is to use .net cf2 in either C# or C++ or VB to access the POOM database. This will also allow you to access the calendar and tasks as well as contacts. This is the easiest way I found to get any information or picture etc from an Outlook Contact. I'm not sure how easy it will be playing around with that VOL file.
Slither2006 said:
Hey mate,
You're at the crossroad I faced. Quickest way is to use .net cf2 in either C# or C++ or VB to access the POOM database. This will also allow you to access the calendar and tasks as well as contacts. This is the easiest way I found to get any information or picture etc from an Outlook Contact. I'm not sure how easy it will be playing around with that VOL file.
Click to expand...
Click to collapse
The problem i'm facing is that I need to import it to flash, and the almost only way to do that is by reading an xml file
Thanks!
EDIT: Have you been using flash?
rhov23 said:
The problem i'm facing is that I need to import it to flash, and the almost only way to do that is by reading an xml file
Thanks!
EDIT: Have you been using flash?
Click to expand...
Click to collapse
Hi
I can write you a dot net application that will export the contacts to xml if you like. Just let me know.
Pete
Pete
Can yopu help me out, I have just got a Palm Treo, it runs WM6.
If lists contact Last Name First. The only way to change this is to change the "File As" option on each contact.
Is there an easy way of doing this .... with code even.
Thanks mate
Jimmy
PimBackUp
It can back up the database an aparently do alot with it on your pc.
WR
simply sync your contacts with outlook and export them to excel.

Help: Phantom e-mail account after Sprite restore

My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
shmeggt said:
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
Click to expand...
Click to collapse
There is always a "phantom" one there, it is for outlook.
P.S. Good job with the my mobiler, you obviously searched unlike most noobs.
Welcome to XDA
You can get rid of it on your tf3d by connecting to you're computer via active sync, and unchecking the email box for what to sync.
I may not have explained this properly.
I am not referring to the Outlook default mail account.
On my old Fuze, I had an account setup to get my GMail. This worked great. When I backed up and restored on my new Fuze, this GMail account was still listed on the Mail tab, but I am unable to open the mailbox and this account is no longer listed under my mail accounts.
Any suggestions?
I've got the same issue. My 1st fuze got swapped out for a power issue it had. Did a full backup and restore with Sprite. The restore did NOT setup my alternate IMAP gmail accounts I had configured on the 1st one ... but I have the ghosts of them in TF3D tab. I can see all the accounts, and even flick through the email that was on the original unit at the time of the backup.
I've setup the accounts manually again, but now I have duplicate account appearances on the TF3D screen.
I tried reinstalling the Manila cab.
Tried removing, rebooting and re-adding the Email tab with Diamond TF3D config too. No effect.
Can't find any specific references in the registry for the email tab.
I posted a thread here too last week. Got one hit on it.
http://forum.xda-developers.com/showthread.php?t=457987
You need to delete cemail.vol. The file is locked while the phone is on, so you'll need to use Mortscript to delete it on boot.
http://forum.xda-developers.com/showthread.php?t=429784&highlight=cemail.vol+mortscript
Perfect!
Thanks for the point in the right direction!
I'm shocked that everyone is going through such effort to solve this problem when there's a program on the Sprite back up site that fixes the issue.
http://spritesoftware.crmdesk.com/a...earch=Search&area=0&criteria=0&sort=0&start=0
Though the article states it will delete all data, it didn't on my device. I was able to see my ghost IMAP account that would show up on the TF3D tab, but not in the messaging app itself.
I also use an AT&T Fuze
uh. . . maybe because no one Knew about it?
Thanks for the Link.
I have the same exact issue.. except I am using Sbp Backup ... but I think I'll try deleting the cemail.vol
I was also having a problem with 2 phantom email accounts in TF2D email tab after a backup - they were not shown in the accounts menu.
I used SKTools (Full Version) to scan all PIM information (actual heading 'Delete PIM information') which showed all accounts - highlight the phantom account/s, and then select 'delete account' from the action button.
All fixed - thanks all for the push in the right direction.
I am having the same phantom gmail account from a sprite backup on the fuze after getting rid of att bloat. I wish there was an easier way.
There is an easier way
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
not working for me
Not sure what I am missing, but I see no option for deleting an account, only Repair, from the Feb 3 09 mailAccountRepair attachment. When the "busy circle" starts after selecting Repair, it does not finish (at least in 30 sec). Whether I Quit or not before soft reset, no changes are present. Any help appreciated.
HTC Touch Pro (Sprint), ROM 1.03, Nov 2008
Yes, please help. I have my work outlook (activesync) account that I want on there. I have to other email accounts (ie pop) that I want to delete and I can find no way to do it. HTC Touch Pro.
Thanks!
I had the same issue you're having, after exchanging my first Fuze out due to a problematic screen. When I restored the backup on to my new Fuze, I had the same ghost accounts. What I simply did was a hard reset, then when I ran Sprite I deselected the box that restores backed up emails. The restore went without a hitch, then I went into outlook and simply recreated my email accounts. After a couple minutes, I had all the email back.
Easiest way? Prolly not, but it worked for me.
winnebago said:
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
It sure did! Thanks.
winnebago said:
unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
perfect thank you so much!!!
Worked great thanks!!!
Thanks so much this totally fixed this irritating problem!

Broken "Messaging" -no sms -no mail accounts

Hey Guys - I have a huge Problem ...
I was playing around with SKtools and "optimizing" the registry ... I dont know if this has anything to do with it and its the first time i'm posting here for a Problem ..
following problem : in Manila tag "messages" there are no more messages - all my sms are gone and im not able to create new ones ... i also cannot access "messaging" in start menue or settings...
same with mail accounts - cannot see mine nor create or edit a new one ...
can anyone help me please ? is this just a broken link somewhere ? Are my messages still eventually stored anywhere and if yes where ?
i would really appreciate your Help
sorry for my english
It could be registry errors.
Try to restore your backup.
well ... i dont find any option for a backup in sk tools concerning automated optimisation of the registry ..
then hard reset is another option...
next time install a proper backup tools like Sprite Backup & backup regularly
well i know
it seems that outlook is broken - is there a possibility to manually search the files/folders where sms and mail messages are stored ?
As long as your WM not discarded all the corrupted data may be you still can get it.
but I'm not sure b'coz I have never try that before.
yes - thats what i thought .. the data might still be present ...
does anyone know the folder / file where sms and mail messages are normally stored ? also I cant't find the "tmail.exe" in my System - does this have to do anything with it ? Is someone out there who has a little background knowledge ?
I had the same problem. It was fixed by going to the sd card and deleting some folder called ~"Inbox.1234123" or something.
Its some error b/c of having 2 different folders for storing attachments. Deleting that folder fixed it for me. It still pops up every now and then, i go and delete that folder, and all works perfect afterwards...
talbotlives said:
I had the same problem. It was fixed by going to the sd card and deleting some folder called ~"Inbox.1234123" or something.
Its some error b/c of having 2 different folders for storing attachments. Deleting that folder fixed it for me. It still pops up every now and then, i go and delete that folder, and all works perfect afterwards...
Click to expand...
Click to collapse
Brilliant. Had this problem and two of these files (as I'm on a mac I only have my contacts etc backed up, but not my entire system)
Thus removing these two files saved me a lot of pain.
Thanks!
joan

Backing up Mail Account settings?

Is there a tool that allows the saving and restoration of mail account settings.
Would save some time after a hard reset.
Try app Microsoft My Phone!!
You can use Makisu to store your mail settings in an xml file and use Sashimi to restore your settings after flashing.
http://www.winmo-experts.com/
MAMeingast said:
You can use Makisu to store your mail settings in an xml file and use Sashimi to restore your settings after flashing.
http://www.winmo-experts.com/
Click to expand...
Click to collapse
I agree, I used the same method and I can restore the mail from zero to configured in 2 seconds
anhphe076 said:
Try app Microsoft My Phone!!
Click to expand...
Click to collapse
Where do I find that Sync Point! Possible that in the German Version it is missing?
Niker84 said:
Where do I find that Sync Point! Possible that in the German Version it is missing?
Click to expand...
Click to collapse
You can't backup your e-mail with MyPhone? Or are you looking for an extra option to sync e-mail setup information? AFAIK MyPhone will not only save your e-mails but your account information as well! But I'm not a big fan of MyPhone (it always messes up syncing with my PC), so I'm not sure.
YAAAAY! My 1000th post!
I have contacts, calender, tasks, sms, favorites, photos, videos, music, documents and storage card. Nothing more...
SPB backup does the trick for me!
I like the fact you can pick and choose what you can restore from a previous backup, hence if there where anything conflicting you can leave it out!
Awesome piece of kit!
spb backup can backup/restore the email-setting and/or just the emails?
That's a good question! +1
Yes it does!
spoogedemon said:
spb backup can backup/restore the email-setting and/or just the emails?
Click to expand...
Click to collapse
When I first got it I wasn't sure but sure enough, After a hard reset and a full back up everything (and I mean everything) was back to how it was! great piece of kit!
Only thing I had a problem was had a couple of errors with SPBtv but still seemed to work fine.
So I Can confirm it will back up:
Registry
Mail accounts
Wifi settings/configurations
mail (both sms & email)
Bookmarks in Opera
and so the list goes on..
One word of warning, when it asks if the time is the same as on your phone, you need to make sure it is as only made that mistake once
Phone kept glitchin away till my next hard reset...
No long term damage done tho so all is good!
Well worth the money personally!
Is there no simple tool to back-up and restore only email account settings?
No tool? ;D
Okay. Wherre are the mail account settings stored.
Eg accounts and server settings?
SPB Backup works for me.
​
SPB Backup
I installed SPB backup and had a play.
There is no option for backing up just mail settings.
Do I need to perform a system backup or email backup? Note I don't care about the emails, I just want the account settings.
When I do a restore does it give me more options?
you could use provisional xml to backup email only. It's a bit complicated but after you do it once you'll get the hang of it.
Not interested in the email.
After a flash I find it a pain having to re-setup my email accounts (3). Would be cool to just restore the settings only. They all sync via Exchange and IMAP so no need to backup.
Provisional XML backs up the settings, not the emails themselves
Thanks McKenna
Followed these instructions
Thanks for posting you guys, Complete noob to this,
1. So I install vinny's app ( Storage Card )
2. Copy & Paste Shogunmarks files to pc
3. Edit xml files to include my info
4. Copy to same folder as 1. on ppc.
5. After Hard reset just run Vinnys app.
from
http://forum.xda-developers.com/showthread.php?t=362684

Any app in Android can restore contact from PIMBackup backup file

Any app in Android can restore contact from PIMBackup backup file
have some problem with u, n i wasn't found any application to convert that file..
(i want migrating from winmo to android)
try this way, (sorry i can't write link in this forum coz newbie)
search on google with key "sprite mobile" (migrating contact,messaging,log call data)
it's like PIM backup on winmo
Hello,
I had solved the problem by
- deleting exchange account on winmo iphone
- setting up my gmail account as imap in winmo
- sync contacts etc. Between phone and gmail account
- using the gmail account w/ my new android device.
You can find some guides w/ a google search about how Toso configure gmail with winmo.
Regards,
G.
Sent from my Milestone using Tapatalk
I just moved from WinMo to android and faced the same situation.
I first made a fresh PIM backup in case anything went sour. I setup activesync to sync with gmail (Google has a step by step tutorial that's based on WinMo 6.1 but it's fairly easy to figure out) This is where things can go sour, like doubling of contacts or appointments. If all goes well you'll have everything in your gmail account (it might take a while though).
If you have any pocket notes, and aren't synced with Outlook, you'll need to manually copy and paste them into OneNote Mobile. Then copy them to your desktop and open them in One Note.
use Sprite Mobile
i was successfuly transfer all contact and their field, messaging and call history
unohebat said:
use Sprite Mobile
i was successfuly transfer all contact and their field, messaging and call history
Click to expand...
Click to collapse
hai can u plz tell me how u did that. means full procedure.
thanks
lovalim said:
hai can u plz tell me how u did that. means full procedure.
thanks
Click to expand...
Click to collapse
Or, try this.
1. Open PIM Backup on your Windows Mobile device. Select the Backup action and unselect everything but contacts, then hit Next.
2. At the "Select backup filename and folder" screen, unselect the "compress backup" and "binary backup" options, then hit Next.
3. Transfer the BACKUP.PIB file that you just made from your phone to your computer. Change the extension from .PIB to .RAR, then extract the file.
4. The extracted file should be BACKUP.CSC. Simply change the extension to .CSV and import the file to your gmail account. All your contacts can now be imported to your phone through gmail - just follow the instructions given in the phone's contact menu.
or activesync with google http://www.google.com/support/mobile...&answer=138636
Hi
As a noob to android, I wanted to ask step by step converting winmo PIM backup file to android. Which includes migrating contacts, messages, log call data etc)
Is this doable. Can any one advice. PLZ.
Thanks in advance.
Hi, i have a HTC HD2 running WM - Energy ROM and Android - Core Droid HD V0.2 and i want to use my contacts in Android.
I did as Dblfstr said, but the file i got from PIMBackup was contacts_20101206.pbc
I use PIM Backup v2.8.0.0
I did not mark "compress backup" and "binary backup" but still the file is some how binary and it shows garbage when opened by an editor.
Does somebody have another solution to this problem?
ThX!
forget about using pimbackup,i already tried everything and did nothing...
try using outlook,simply export the contacts to CSV and import them in google
or send them via bluetooth (for those who have 2 devices)
there were quite a few contacts that were saved on my phones internal memory before i switched to android. Unaware of these contacts, and unaware of proper procedure to restore the pim backup once android was up and running. I created the standard backup with compression enabled and all default specifications. Can I restore the contacts with the default pimbackup method?
thanks
1chris89 said:
there were quite a few contacts that were saved on my phones internal memory before i switched to android. Unaware of these contacts, and unaware of proper procedure to restore the pim backup once android was up and running. I created the standard backup with compression enabled and all default specifications. Can I restore the contacts with the default pimbackup method?
thanks
Click to expand...
Click to collapse
I have the same problem in that I didn't know about the compression. Is there any way to uncompress and will I be able to restore text messages as I'm not really worried about call logs, emails and contacts?
EDIT: I found the solution here: http://forum.xda-developers.com/showpost.php?p=12975806&postcount=13

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