Database Info

Help: Phantom e-mail account after Sprite restore

My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!

shmeggt said:
My AT&T Fuze display broke the other day. I managed to use MyMobiler to access the phone and back up (using Sprite Backup), and restore the backup on the new phone. The restore worked great, however, I now have a e-mail account on my e-mail tab that I cannot access to remove. If I go to my accounts, the account is not listed, so I cannot delete it. I also cannot access the inbox of the account.
Does anyone know how to remove this phantom account. It is a file or registry setting?
Thanks!
Click to expand...
Click to collapse
There is always a "phantom" one there, it is for outlook.
P.S. Good job with the my mobiler, you obviously searched unlike most noobs.
Welcome to XDA

You can get rid of it on your tf3d by connecting to you're computer via active sync, and unchecking the email box for what to sync.

I may not have explained this properly.
I am not referring to the Outlook default mail account.
On my old Fuze, I had an account setup to get my GMail. This worked great. When I backed up and restored on my new Fuze, this GMail account was still listed on the Mail tab, but I am unable to open the mailbox and this account is no longer listed under my mail accounts.
Any suggestions?

I've got the same issue. My 1st fuze got swapped out for a power issue it had. Did a full backup and restore with Sprite. The restore did NOT setup my alternate IMAP gmail accounts I had configured on the 1st one ... but I have the ghosts of them in TF3D tab. I can see all the accounts, and even flick through the email that was on the original unit at the time of the backup.
I've setup the accounts manually again, but now I have duplicate account appearances on the TF3D screen.
I tried reinstalling the Manila cab.
Tried removing, rebooting and re-adding the Email tab with Diamond TF3D config too. No effect.
Can't find any specific references in the registry for the email tab.
I posted a thread here too last week. Got one hit on it.
http://forum.xda-developers.com/showthread.php?t=457987

You need to delete cemail.vol. The file is locked while the phone is on, so you'll need to use Mortscript to delete it on boot.
http://forum.xda-developers.com/showthread.php?t=429784&highlight=cemail.vol+mortscript

Perfect!
Thanks for the point in the right direction!

I'm shocked that everyone is going through such effort to solve this problem when there's a program on the Sprite back up site that fixes the issue.
http://spritesoftware.crmdesk.com/a...earch=Search&area=0&criteria=0&sort=0&start=0
Though the article states it will delete all data, it didn't on my device. I was able to see my ghost IMAP account that would show up on the TF3D tab, but not in the messaging app itself.
I also use an AT&T Fuze

uh. . . maybe because no one Knew about it?
Thanks for the Link.

I have the same exact issue.. except I am using Sbp Backup ... but I think I'll try deleting the cemail.vol

I was also having a problem with 2 phantom email accounts in TF2D email tab after a backup - they were not shown in the accounts menu.
I used SKTools (Full Version) to scan all PIM information (actual heading 'Delete PIM information') which showed all accounts - highlight the phantom account/s, and then select 'delete account' from the action button.
All fixed - thanks all for the push in the right direction.

I am having the same phantom gmail account from a sprite backup on the fuze after getting rid of att bloat. I wish there was an easier way.

There is an easier way
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!

not working for me
Not sure what I am missing, but I see no option for deleting an account, only Repair, from the Feb 3 09 mailAccountRepair attachment. When the "busy circle" starts after selecting Repair, it does not finish (at least in 30 sec). Whether I Quit or not before soft reset, no changes are present. Any help appreciated.
HTC Touch Pro (Sprint), ROM 1.03, Nov 2008

Yes, please help. I have my work outlook (activesync) account that I want on there. I have to other email accounts (ie pop) that I want to delete and I can find no way to do it. HTC Touch Pro.
Thanks!

I had the same issue you're having, after exchanging my first Fuze out due to a problematic screen. When I restored the backup on to my new Fuze, I had the same ghost accounts. What I simply did was a hard reset, then when I ran Sprite I deselected the box that restores backed up emails. The restore went without a hitch, then I went into outlook and simply recreated my email accounts. After a couple minutes, I had all the email back.
Easiest way? Prolly not, but it worked for me.

winnebago said:
Unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
It sure did! Thanks.

winnebago said:
unzip the attached file to your device and run it. It will enumerate all accounts, even the hidden ones. You can choose to delete them or change settings. Whatever you need.
Hope this helps!
Click to expand...
Click to collapse
perfect thank you so much!!!

Worked great thanks!!!

Thanks so much this totally fixed this irritating problem!

Best free PIM back up for contacts!!!!!!

This is a great little app for all winmo devices, its called XML Backup, best of all, its free. If you, like a lot of other people here at XDA, like trying new ROMs and apps that cause you to hard reset, then this app is for you!
Install the cab. find it in your programs list, start the app and then it will ask you if you want to back up or restore. For first time users, back-up your contacts list to your memory card (as so it won't get erased), you must press destination folder! Create a folder called "Phone Back-up" or what ever you want to call it, go back to your XML Back-up app, back-up your contacts to the newly created folder, press select all, then start! You're done! Now you can re-flash to your hearts content and never have to worry about losing all contacts again!

Even better PPC PIM Backup, this does all your messages as well as contacts.

Personally, I don't see a need for saving messages. If anything, being able to save 300+ contacts is enough for me! But, PPC Back-up PIM is a really good app aswell, my preference lies in XML Contacts

For me its the ability to retain SMS conversations over a ROM flash that means i have gone the way i have. My contacts are saved on-line anyway as I have a mail2web acount that does OTA sync of all the PIM data.
Just remembered PIM Backup also does your calendar, which again i don't need, see above, but others might.

I'm not going to dispute the fact that there are but apps for PIM back-up! I have tried some of them, but, XML is simple and easy! 'm sure as you know, the more stuff you keep on your phone, the more memory it uses and seeing as how I enjoy having as much free memory as possible, just keeping my contacts backed-up is fine!
For the newb's and the faint of heart, XML is a lot easier to work with and my personal choice for PIM back-up!

deedee said:
For me its the ability to retain SMS conversations over a ROM flash that means i have gone the way i have. My contacts are saved on-line anyway as I have a mail2web acount that does OTA sync of all the PIM data.
Just remembered PIM Backup also does your calendar, which again i don't need, see above, but others might.
Click to expand...
Click to collapse
try vufone.com - syncs contacts, calendar, messages, pictures, videos and music to the web.
Rafi

Dashwire does the same thing, but, it can also send text msgs from your pc/laptop for free! I tried it out for a bit, decent app, but, stays active in the backround, therefore, killing your battery!

[REQ]Faster backup/restore than PIM Manager

Been addictively flashing the rom on my HD2 since about 30 minutes after I opened the box it came in (Damn you NRG for almost daily ROM Updates ). Using a combination of XDA_UC and PIM Manager to backup and restore all my programs, contacts and messages.
I have the setup down to a fine art now, and it takes no time at all to set up my phone with ONE exception::: I have close to 6000 SMSes which I backup and restore using PIM Manager..... The backup takes about one minute, but the restore process takes almost 15 minutes every time.
My question is this:: Does anyone know of any App that can restore that amount of SMSes in a shorter time frame?
BTW, I have tried both the compressed and uncompressed message backup and it makes little to no difference in the time taken for a restore.
I have no need to back up anything other than Contacts and SMSes as I have XDA_UC set up to redo my mail and wifi accounts and a few other things.
TIA guys

For contacts and sms I always use Myphone, I avoided it for a while but it is actually really good and fast! also it gives you the option to Archive some of the txts
For everything else I use SPB backup, brilliant and worth the Money, it prolly the best app i ever bought!!

hmmm... stopped using MyPhone as it had a tendency to cause duplicate contacts in my contact list. Was annoying as hell.... may give it another bash though. Does SPB Backup save login details for things like facebook?

Boradan said:
hmmm... stopped using MyPhone as it had a tendency to cause duplicate contacts in my contact list. Was annoying as hell.... may give it another bash though. Does SPB Backup save login details for things like facebook?
Click to expand...
Click to collapse
i was about to ask the same thing..can we use Spb Backup for things like wifi settings and email acc's and Twitter etc??

hmm, doesnt really matter if it doesnt. I have my wifi and email settings restored automatically using XDA_UC. Im sure there is the ability to do Facebook login details too, though that may get slightly more complex as there are 4 ways to login to facebook, all requiring the details to be inpput separately:::
The Facebook Tab
The Standalone Facebook App
FIM (Facebook Instant Messaging)
Web Browser (and if you use multiple web browsers, they all need their own login details input)
Gonna have a look and see what I can find.

Boradan said:
Been addictively flashing the rom on my HD2 since about 30 minutes after I opened the box it came in (Damn you NRG for almost daily ROM Updates ). Using a combination of XDA_UC and PIM Manager to backup and restore all my programs, contacts and messages.
I have the setup down to a fine art now, and it takes no time at all to set up my phone with ONE exception::: I have close to 6000 SMSes which I backup and restore using PIM Manager..... The backup takes about one minute, but the restore process takes almost 15 minutes every time.
My question is this:: Does anyone know of any App that can restore that amount of SMSes in a shorter time frame?
BTW, I have tried both the compressed and uncompressed message backup and it makes little to no difference in the time taken for a restore.
I have no need to back up anything other than Contacts and SMSes as I have XDA_UC set up to redo my mail and wifi accounts and a few other things.
TIA guys
Click to expand...
Click to collapse
Im not even going to ask why you need 6000 Text messages on your phone or go on about the drag that would put on your messaging app lol
Considering the amount of messages you are restoring I dont think you are going to find anything faster than what you are using now. Compressed or uncompressed it will still take an age to copy all those messages back to your device.
Sort through your messages and delete the ones you dont need, or be prepared to wait while restoring them.
Mark.

Yeah, I know its a LOT of messages, but 90% are work related, and I need quick access to them during work hours.

Boradan said:
hmmm... stopped using MyPhone as it had a tendency to cause duplicate contacts in my contact list. Was annoying as hell.... may give it another bash though. Does SPB Backup save login details for things like facebook?
Click to expand...
Click to collapse
cd78 said:
i was about to ask the same thing..can we use Spb Backup for things like wifi settings and email acc's and Twitter etc??
Click to expand...
Click to collapse
Mmmm...Ive never used SPB to back-up contacts as i have always used either outlook/active sync or more recently Myphone, I am now using a combination of the two, being Myphone for contacts and texts and outlook for calendar and docs etc, just be careful which boxes are ticked to avoid duplicates!
SPB has a wealth of customization available for backup.
In the Sytem files you can basically choose whatever files you want or don't, so as long as you know where the relevant twitter/facebook info is stored its fine, as for the registry RE. email accounts etc it will backup the full registry but no options as to what, just all of it which can cause problems if restored to a new ROM, but great if ever you need to Hard reset!!
Bottom line is given it a try, SPB has a Full trial which lasts 5 or six uses
and as long as you have a PIM copy it cant hurt, I always try new stuff like this straight after a fresh flash then at least if it doesn't work out its not to much heart ache to reflash or HR.
Hope this helps

Any app in Android can restore contact from PIMBackup backup file

Any app in Android can restore contact from PIMBackup backup file

have some problem with u, n i wasn't found any application to convert that file..
(i want migrating from winmo to android)
try this way, (sorry i can't write link in this forum coz newbie)
search on google with key "sprite mobile" (migrating contact,messaging,log call data)
it's like PIM backup on winmo

Hello,
I had solved the problem by
- deleting exchange account on winmo iphone
- setting up my gmail account as imap in winmo
- sync contacts etc. Between phone and gmail account
- using the gmail account w/ my new android device.
You can find some guides w/ a google search about how Toso configure gmail with winmo.
Regards,
G.
Sent from my Milestone using Tapatalk

I just moved from WinMo to android and faced the same situation.
I first made a fresh PIM backup in case anything went sour. I setup activesync to sync with gmail (Google has a step by step tutorial that's based on WinMo 6.1 but it's fairly easy to figure out) This is where things can go sour, like doubling of contacts or appointments. If all goes well you'll have everything in your gmail account (it might take a while though).
If you have any pocket notes, and aren't synced with Outlook, you'll need to manually copy and paste them into OneNote Mobile. Then copy them to your desktop and open them in One Note.

use Sprite Mobile
i was successfuly transfer all contact and their field, messaging and call history

unohebat said:
use Sprite Mobile
i was successfuly transfer all contact and their field, messaging and call history
Click to expand...
Click to collapse
hai can u plz tell me how u did that. means full procedure.
thanks

lovalim said:
hai can u plz tell me how u did that. means full procedure.
thanks
Click to expand...
Click to collapse
Or, try this.
1. Open PIM Backup on your Windows Mobile device. Select the Backup action and unselect everything but contacts, then hit Next.
2. At the "Select backup filename and folder" screen, unselect the "compress backup" and "binary backup" options, then hit Next.
3. Transfer the BACKUP.PIB file that you just made from your phone to your computer. Change the extension from .PIB to .RAR, then extract the file.
4. The extracted file should be BACKUP.CSC. Simply change the extension to .CSV and import the file to your gmail account. All your contacts can now be imported to your phone through gmail - just follow the instructions given in the phone's contact menu.
or activesync with google http://www.google.com/support/mobile...&answer=138636

Hi
As a noob to android, I wanted to ask step by step converting winmo PIM backup file to android. Which includes migrating contacts, messages, log call data etc)
Is this doable. Can any one advice. PLZ.
Thanks in advance.

Hi, i have a HTC HD2 running WM - Energy ROM and Android - Core Droid HD V0.2 and i want to use my contacts in Android.
I did as Dblfstr said, but the file i got from PIMBackup was contacts_20101206.pbc
I use PIM Backup v2.8.0.0
I did not mark "compress backup" and "binary backup" but still the file is some how binary and it shows garbage when opened by an editor.
Does somebody have another solution to this problem?
ThX!

forget about using pimbackup,i already tried everything and did nothing...
try using outlook,simply export the contacts to CSV and import them in google
or send them via bluetooth (for those who have 2 devices)

there were quite a few contacts that were saved on my phones internal memory before i switched to android. Unaware of these contacts, and unaware of proper procedure to restore the pim backup once android was up and running. I created the standard backup with compression enabled and all default specifications. Can I restore the contacts with the default pimbackup method?
thanks

1chris89 said:
there were quite a few contacts that were saved on my phones internal memory before i switched to android. Unaware of these contacts, and unaware of proper procedure to restore the pim backup once android was up and running. I created the standard backup with compression enabled and all default specifications. Can I restore the contacts with the default pimbackup method?
thanks
Click to expand...
Click to collapse
I have the same problem in that I didn't know about the compression. Is there any way to uncompress and will I be able to restore text messages as I'm not really worried about call logs, emails and contacts?
EDIT: I found the solution here: http://forum.xda-developers.com/showpost.php?p=12975806&postcount=13

How to completely backup data and apps on your sensation?

Can someone point me in the direction of a guide, or list a way to completely backup my sensation.
Say I wiped my phone and I need it back as it was, the apps I have on the phone are, app2sd, app backup & restore, Titanium backup Pro, ext4 backup.
also, how do I backup my contacts online?

Hi
Concerning your contacts, when you do the quick-configuration process at the phone start, your contacts are restored on your phone, check that your contacts are "Google" contacts not phone contacts, because they're linked with your google account.
With titanium (root required) you can restore all your apps with data (settings and savegames for example).

markd_htc said:
Can someone point me in the direction of a guide, or list a way to completely backup my sensation.
Say I wiped my phone and I need it back as it was, the apps I have on the phone are, app2sd, app backup & restore, Titanium backup Pro, ext4 backup.
also, how do I backup my contacts online?
Click to expand...
Click to collapse
Titanium Backup is really good for all applications.
Check this link out might be helpful.
http://www.tested.com/news/complete-guide-to-backing-up-your-android-phone/423/

bubble_cat said:
Hi
Concerning your contacts, when you do the quick-configuration process at the phone start, your contacts are restored on your phone, check that your contacts are "Google" contacts not phone contacts, because they're linked with your google account.
With titanium (root required) you can restore all your apps with data (settings and savegames for example).
Click to expand...
Click to collapse
But how about all the contacts, not just the google linked ones? any way to back them up to the sim or online somewhere?

markd_htc said:
But how about all the contacts, not just the google linked ones? any way to back them up to the sim or online somewhere?
Click to expand...
Click to collapse
Why not export contacts to sd-card?

Huppen said:
Why not export contacts to sd-card?
Click to expand...
Click to collapse
Google has integrated contacts with android very well. I suggest not to use any other applications to backup your contacts just leave it on android.
It is little difficult in starting but then it will make your life lot easy
Just open Gmail in your pc browser then all your contacts you can import to gmail by your pc. edit first name and numbers as you like...... here we go your all contacts are saved to google accout for lifetime whenever you flash new rom or get new android phone first time when you login in to your google accout in phone all contact will be syn. within 30 seconds.

jasminthoria said:
Google has integrated contacts with android very well. I suggest not to use any other applications to backup your contacts just leave it on android.
It is little difficult in starting but then it will make your life lot easy
Just open Gmail in your pc browser then all your contacts you can import to gmail by your pc. edit first name and numbers as you like...... here we go your all contacts are saved to google accout for lifetime whenever you flash new rom or get new android phone first time when you login in to your google accout in phone all contact will be syn. within 30 seconds.
Click to expand...
Click to collapse
That's right! You can merge your contacts, they doesnt have to be "gmail" contacts or anything, you can simply change the "contact type" when you edit a contact then make it "Google" on your android phone

bubble_cat said:
That's right! You can merge your contacts, they doesnt have to be "gmail" contacts or anything, you can simply change the "contact type" when you edit a contact then make it "Google" on your android phone
Click to expand...
Click to collapse
Alot of contacts equals alot of editing, eh?
Lucky me, I only have "regular" contacts and export the lot to the sd-card.
Stupid or paranoid, you decide, but I want to be in total control of
who/what that can have access all my data, don't want to Googlefy to simplify.
But good to know the above tips'n'tricks if my mental state changes

I have uploaded all my contacts onto googlemail.
But I have a few duplicates, is there a way to only show the googlemail contacts and not the duplicates on the phone, or sim?

markd_htc said:
I have uploaded all my contacts onto googlemail.
But I have a few duplicates, is there a way to only show the googlemail contacts and not the duplicates on the phone, or sim?
Click to expand...
Click to collapse
ye go to the people on your phone, on top you will see phonebook tap on that you see dropdown menu unclick phone and sim tick only contact account you want to see. all done.

Yes, with Sense 3.6 by touching the "Phonebook" on the top of your contacts lists.
Maybe with the menu button in previous versions i don't remember..
Huppen said:
Alot of contacts equals alot of editing, eh?
Lucky me, I only have "regular" contacts and export the lot to the sd-card.
Stupid or paranoid, you decide, but I want to be in total control of
who/what that can have access all my data, don't want to Googlefy to simplify.
But good to know the above tips'n'tricks if my mental state changes
Click to expand...
Click to collapse
That's why i love android, you always got the choice to make things in several ways

markd_htc said:
... Say I wiped my phone and I need it back as it was, ...
Click to expand...
Click to collapse
I prefer to use 4ext recovery backup. You will have a nandroid backup of your whole phone. incl. your installed apps, contacts, etc. In case of a wipe you can easily restore the backup and your phone will be in the same state as it was. It is a good idea to do a nandroid backup before any change on the phone

bubble_cat said:
That's why i love android, you always got the choice to make things in several ways
Click to expand...
Click to collapse
And my way is the senior-citizen way, but IMO the BEST way

I use mybackup pro to backup apk+data at the same time.
Sent from my HTC Sensation 4G using xda premium

go to your gmail account, go to your contacts, delete the duplicate contacts, I had the same issue a while back, this fixed it. ENJOY!

Huppen said:
And my way is the senior-citizen way, but IMO the BEST way
Click to expand...
Click to collapse
Maybe i'll change my mind too
Anyway, the decision is yours markd_htc, hope i helped

Just download Titanium Backup, go to applist, Press "Menu" Then Batch and choose backup of everything.