Bluetooth Handsfree Connected, but no sound - Touch Pro, Fuze General

Hi if someone can help me it would be much appreciated. I just bought a Touch Pro and everything is working fine....except for one really annoying issue.
Whenever I connect my bluetooth to a headset, it shows connected but no sound is coming out. The sound is muted. when connected to my Audi, I see that the phone has bars (shows connected and I can dial the phone), but when I make a call no sound. Similarly on my SE HBH-DS970 headset. The A2DP works perfectly, but when I make a call nothing.....I've searched google and through XDA and no solution.
Can someone suggest a solution? I've soft/hard reset the device already. If I should change Radio ROM which one would someone suggest that's stable? Thanks

If no one else has this problem, can anyone at least suggest to me if this sounds like a Hardware or software issue? If hardware I will return it, but if software I will try to find a solution. Like I said the phone connects to BT, but I just can't get handsfree to work. File transfers and A2DP work. Thanks

Just flashed to UK ROM and still no help....I've read some people having the same problems over at the Diamond thread...I'm the only one answering my own thread here hahaha....if anyone can help I'd greatly appreciate it. Thanks.

Hi,
I occasionally had such an issue with my Parrot CK3100, but I did not get the time yet to investigate further. After the call was connected I did not hear anything, and I am not sure whether the other party could hear me.
On another day, the handsfree was working perfectly OK.
Cheers
Michael

Thanks for replying Michael....I'm at a loss and I tried all the suggestions posted. I hope it's a software issue...I'm going to buy a bluetooth headset tomorrow and see if that works. It's not the end of the world, but annoying since all my ppc, s60, BB, and UIQ phones prior to the TP have not had any such issues.
Do you think it's a software issue?

have you tried playing music?

Yes.....A2DP works perfectly....no problems whatsoever with file transfers either....I'm guessing either it's a software problem or the phone has a new bluetooth software that's not agreeing with my older SE headset, but the car is another issue. The Car is 2007 and I'm sure the Bluetooth software is not that old. I've tried Euro WWE and Asian WWE ROM and no go.....I'm going to try the Cingular ROM and see what happens.

Just another quick update....I tried 2 other different bluetooth headsets and still the same problem... for some reason the sound for handsfree will not come through...anyone know of registry hack possibly that will allow sound to come through?

May not be entirely related to your problem...
Mine is worst...whenever I have paired my Jabra or iTech BT headset, when the phone rings, 8/10 times the phone will auto pickup (and no I did not setup the phone to auto pickup) and the it will NOT connect to the bluetooth. Instead it will be just like an auto pickup and the sound will come thru the phone headset. This is driving me nuts!!!!

Related

Problems with Plantronics M3000 and QTEK 2020

I have bought a Plantronics M3000 bluetooth headset for my QTEK 2020. I have no problems pairing, calling and answering. However the headset just shuts off after a few minutes of conversation. It doesn't just cut the conversation but shuts off. I can make multiple short calls but nothing longer than 3/4 minutes. It works, however, without problems on my wife's Ericsson T68. Anyone can help ? Thanks.
Marek
Hello,
I have the MDA2 (same as QTek2020) and a Plantronics M3000 and It's been working just fine.
The problem you describe it's very weird since you mentioned that the headset works fine with your wife's mobile, and that makes me think that your QTek has some sort of problem with the Bluetooth stack or hardware.
It may be well worth to try (if possible) another headset just to make sure that is not the M3000 fault.
Do you see any type of error or message on the screen at the time of disconnection?
Does it always cut the conversation at the exact same moment?
Does the problem match the time the QTek takes to power save?
Any other clues?
Thanks.
I did not have the occasion to test another BT headset on the Qtek. When it shuts down there isn't any message displayed.
I have no problems with the BT stack (with the Pocket Bluetooth Tools patch) when using it with a BT GPS (Emtac) receiver, it works for hours.
However, your suggestion that it might happen when the Qtek goes in energy saving mode is interesting. I will check that tomorrow.
I'll post the result.
Hi
I seem to have a similar poblem after installing pocket bluetooth tools!.
I use a Jabra BT 250..and I noticed that the headset just mutes during the call..
I am generally used to switching off the display of the XDA after placing the call to power save ...
So I discovered that the headset would mute whenever i switch off the xda after making the call (which it never did prior to installing PBT)!
any thoughts on that?
maybe it has to do with the auto switch off plugin?
Actually I just experienced that too...
If I place (or answer a call) the next time I try to use the phone via the BT headset I notice the BT headset was turned off... Yeah, it could be related to the Powersave feature on the today plugin that PBT installs as a plugin... :roll:
Need to investigate...
Best regards,
Rayan
Both my bt headsets have stopped working since installing pocket bluetooth tools latest version, I have reverted back to version 1005 and everything is fine. I have a sony-ericsson EBH-65 and a skypower clip on headset.
my platronics does the same also its annoying you cant even transfer the call back to the device you have to hand up turn off bt and then turn it abck on and headset mode back on it also does the same on my pc
when im on msn using it as a headset it just d/c and i have to turn it off and turn it back on again
dont see what the problem is
btw the range on the xda2 and platronics is amazing i had it on my bedrooms desk and i went outside it passed through the living room wall and the patio window and i was stood 5m down my garden im sure it would of been over 10m and it was still working if i kept still when i moved it went crackly but ah well lol
just hope someone sorts the prob out
Hi,
I was having the same problem with the M3000. I just had confirmation from Plantronics that this problem is a bug in the product that occurs with the XDA II. I am currently in the process of returning the product.
Regards...Mike
Same problem M3000 doesn't work. Give up now before too much frustration makes you feel ill.
Try the Hello 2 headset. Work with my Aussie XDA2 and is very small and lightweight. Even had a neck chain to carry it around like a USB drive.

Bluetooth headset profile

Guys,
I did search through the forum and I found several users with the following problem but no solution yet.
I use a bluetooth headset a lot (not a stereo, just a regular one!) and when I answer a call, people on the other side can not hear me. I have to go to bluetooth setting and do "Set as handfree" on the device so that it works again.
But it only works for a couple of minutes! The next call that I use my headset I need to do it again.
Is there a solution for this?
PS: My bluetooth headset is a Motorola H700.
pms said:
I use a bluetooth headset a lot (not a stereo, just a regular one!) and when I answer a call, people on the other side can not hear me. I have to go to bluetooth setting and do "Set as handfree" on the device so that it works again.
But it only works for a couple of minutes! The next call that I use my headset I need to do it again.
Click to expand...
Click to collapse
I use a Plantronics 510 (or something like that) and I haven't had any problems with WM6 disconnecting from it like you describe. I have went to answer the phone with it a couple of times and it didn't seem to be linked up, but I just press the button on the headset and it links right up and then answers the call on the next press. But thats only happened a couple of times and I think each of those times I had walked away from my phone so probably went out of range (so I'm guessing the phone just hadn't noticed the BT headset being in range yet).
Try deleting the partnership and setting it up again after a soft reset.
I too have a Plantronics Voyager I think its called and I have not had this problem. I tossed my Motorola BT because the audio level was way too low on it.
pms said:
Guys,
I did search through the forum and I found several users with the following problem but no solution yet.
I use a bluetooth headset a lot (not a stereo, just a regular one!) and when I answer a call, people on the other side can not hear me. I have to go to bluetooth setting and do "Set as handfree" on the device so that it works again.
But it only works for a couple of minutes! The next call that I use my headset I need to do it again.
Is there a solution for this?
PS: My bluetooth headset is a Motorola H700.
Click to expand...
Click to collapse
golfernutnflorida said:
Try deleting the partnership and setting it up again after a soft reset.
I too have a Plantronics Voyager I think its called and I have not had this problem. I tossed my Motorola BT because the audio level was way too low on it.
Click to expand...
Click to collapse
I tried that and it did not work... Thanks for trying anyway...
Did you try when you tick the hands free that you used the enter button on the D pad instead of the other button?
pms said:
I tried that and it did not work... Thanks for trying anyway...
Click to expand...
Click to collapse
I've reported the same issue with Farias ROM I am using WM6. I use a Plantronics, have to keep going back and selecting it as the handsfree.
Don't know if it a WM6 problem or a Faria problem...annoying I know.
golfernutnflorida said:
Did you try when you tick the hands free that you used the enter button on the D pad instead of the other button?
Click to expand...
Click to collapse
hey.... it worked!!!! At least so far! :-D
I have repaired the headset (but I tried that several times in the past!) and untick the hands free and ticked it again and now I have tried several times and it seems that it is working.
I do not understand way. Can you explain I this non-sense procedure solves the problem
I had a little problem pairing my Plantronics Explorer 340 with my device, but after the pairing, it did work without any problems. apparently some WM6 roms out thre are having this issue. I would suggest re-flash your device and se how it works
I have a Plantronics 655 and don't have this problem. The only thing out of the ordinary that I do when pairing though is re-name the headset (defaults to 6xxPlantronics, I change it to Plantronics 655)
However, I experience a slightly different problem. My BT headset and handset don't automatically re-pair after returning in range or resetting the handset. Anyone else experiencing this?
Everytime I walk out of range or reset my phone, I would have to turn off my headset then turn it back on for the two to pair back up. I sometimes forget and when I hear the handset ring, I pick up w/ the headset only to find that they're no longer paired. Is there a way to have the two automatically pair back up? I never had this problem when I was using AKU3 roms and the stock Cingular 2.25 ROM.

Headset problems.. plz help

Hi, the headphones that came with my Cingular 2125 (HTC Faraday) doesn't work in my phone, but works in everyone elses phone that i try, and that A2DP program doesn't work either with my bluetooth handsfree set either... any help on either one of them is much appreciated. (bought my phone off ebay and they may not be the same headphones that come with it, but it fits and works in any other phone i try...)
Thanks a lot.
jman030 said:
Hi, the headphones that came with my Cingular 2125 (HTC Faraday) doesn't work in my phone, but works in everyone elses phone that i try, and that A2DP program doesn't work either with my bluetooth handsfree set either... any help on either one of them is much appreciated. (bought my phone off ebay and they may not be the same headphones that come with it, but it fits and works in any other phone i try...)
Thanks a lot.
Click to expand...
Click to collapse
Did you install the a2dp patch?
no, i didn't know their was one. im going to look for it now and see if it solves my problems. but it may be my bluetooth. i have a Motorola H3 bluetooth headset
edit i installed the fix and when i go to settings >connection> bluetooth> Menu>Devices>Motorola H3 i get the option of headset but i cant hear music through it. do i need a different media player?
or is there any way to get my phone to recognize the orignal headphones it came with.
The motorola h3 isn't an a2dp headset. I'd suggest the motorola s9, which is absolutely the best I've ever tried (and I've tried alot), but expensive. with an a2dp headset, you'll get an options for "headset" and "wireless stereo".
You can get music to go a non-a2dp headset, but it somewhat of a pain, and sounds like crap anyway.
But it is wierd that your wired headset doesn't work w/ your phone. when you plug it in, does it automatically switch to 'headset' profile?
@ dm251z, nope it doesnt automatically say headset or switch into the headset profile nor does it allow me to select it.
I suspect that there is hardware problem, but of course I have no way of knowing. normally, you can stick just about anything into the headphone jack, and the phone will automatically switch to headset profile (I just tried sticking in an adapter w/o headphones, and that switched it). I don't think that that profile can be switched manually, only hardware controlled. So maybe the headphone jack is shot.
sorry I can't be of more help. I guess I'd suggest trying stereo bluetooth. You can't go wrong with a decent bluetooth headset...even if the phone is shot, you can still use the headset with your next phone. Also for the a2dp patch to work, make sure that your phone has the latest ROM installed, or at least some version of aku 2.x
good luck.
ok. thanx alot for all your help. i even tried a friend of mines adaptor and it didnt work either so i guess ur right. o well. thanx again.

Bluetooth hands free with Diamond GPS

Okay, I have searched and cannot find anything on this exact topic, so hear I go. Has anyone used a bluetooth handsfree car kit with the Diamond while using the internal GPS? I realize that you should be able to but with all of the issues people are having with the GPS and having to uncheck "receive all incoming beams" and all I thought it a good idea to check. I tried to use a bluetooth hands free with my bluetooth GPS on my Touch and realized that when a call comes in it looses satelite signal. I am hoping that I can use a bluetooth hands free with the Diamond (waiting for Rogers in Canada to get it) because I hear the built in speaker sucks.
Thanks in advance, Wayne>
Wow, 68 views and not one person has used a bluetooth hands free car kit with the GPS
Hi I have used GPS and bluetooth hands free at the same time no problems. Only issue I have had is when using Duttys rom with the experimental bluetooth drivers, and using gps, and on a phone call both me and the person on the other end of the call have heard the directions. I have moved to another ROM and don't have any problems.
I have connected the Diamond to my bluetooth radio and it works in hands-free mode without problems.
Navigating with TomTom and receiving or making calls at the same time is absolutely no problem.
EDIT: I use the official O2 1.93 German rom
Can you please confirm something for me - when i use TOMTOM with my bluetooth car unit there is a lag off a few seconds. E.g. instead of hearing you have reached your destination, it cuts off the first bit and all i can hear is destination. There is also a delay in the ringer. Is this ROM related? If i switch ROMs will it resolve this for me?
I have connected my phone via bluetooth to my car radio, but TomTom uses the phone's internal speaker, as my radio does not support A2DP, but only hands-free. Through the internal speaker the directions are without any lag.
Incoming calls are signalled on my radio after a short lag (1 second or so). I guess that is normal behaviour though.
what a bummer that is - it renders tomtom useless via a bluetooth device. my unit is a JVC AVX-33 which supports A2DP. So basically when tomtom says turn left in 100 yards etc, because of the lag i dont get to hear it. I have more like a 4 second lag
Is that also the case when you're streaming music over bluetooth to the radio while using TomTom?
Because I was also thinking about getting an A2DP capable radio for my car for this scenario. But if there is such a lag, TomTom would be completely useless over BT.
I have no problems with music at all. No lag what so ever. Looking back now, it just appears to be system sounds, which includes tomtom. When I change ringtone and click play, there is also a lag at that point
That's strange.
You could try Advanced Config and change some of the BT settings to see if that helps, though I don't see why system sounds lag and music does not.
Maybe someone else can shed some light on this problem?
I'd be grateful!
I have tried this solution without any luck
http://forum.xda-developers.com/showthread.php?t=262119
Have you perhaps tried connecting your Diamond to another radio or other device that supports the A2DP profile?
Perhaps a PC or notebook with bluetooth?
You could then verify that it is indeed a problem with the phone itself and not with the radio.
I have the Supertooth Hands Free Kit, and it works pretty fine. I pair it, then start a connection, click two time on the Supertooth Button, and I even get the sounds of all Apps over the Hands free kit (GPS too).
For me it works fine.
I had no trouble with my Parrot kit and the Diamond running TomTom both with the Vodafone rom and 3rd party one from here. I have the trimmed voice commands using my Touch Dual but no such issue on the diamond. Navigation prompts come from the phones internal speaker and not my car kit.
That's interesting Blackfear gets GPS prompts through hands freee but wseed does not. The only reason I am considering getting a hands free unit is because I have heard the Diamond has a bad speaker. I was hoping to get all sound through the bluetooth speaker phone.
Dhatw.
dhatw said:
I tried to use a bluetooth hands free with my bluetooth GPS on my Touch and realized that when a call comes in it looses satelite signal.
Click to expand...
Click to collapse
Exact my problem with the diamond. I get a call and no satllite reception on the internal GPS.
marco899 said:
Exact my problem with the diamond. I get a call and no satllite reception on the internal GPS.
Click to expand...
Click to collapse
Really, that is not what I wanted to hear. Are you using a bluethooth hands free, and if so which one? How can it affect the internal GPS? My problem was because I was asking the phone to communicate with the bluetooth GPS, and the bluetooth hands free while announcing turns and phone conversation. I was hoping the internal GPS of the Diamond would not be affected at all by a bluetooth hands free.
dhatw said:
Really, that is not what I wanted to hear. Are you using a bluethooth hands free, and if so which one? How can it affect the internal GPS? My problem was because I was asking the phone to communicate with the bluetooth GPS, and the bluetooth hands free while announcing turns and phone conversation. I was hoping the internal GPS of the Diamond would not be affected at all by a bluetooth hands free.
Click to expand...
Click to collapse
I'am using a bluetouch handsfree set and as navigation tomtom 7. When a phonecall comes in, i have no satelites till i drop the call. Maybe this is a problem with my not standard skippy rom, but i don't know if this happens with the standard rom.
dhatw said:
Really, that is not what I wanted to hear. Are you using a bluethooth hands free, and if so which one? How can it affect the internal GPS? My problem was because I was asking the phone to communicate with the bluetooth GPS, and the bluetooth hands free while announcing turns and phone conversation. I was hoping the internal GPS of the Diamond would not be affected at all by a bluetooth hands free.
Click to expand...
Click to collapse
I just tested this, because i was curious - i never noticed this.
And i can confirm, answering a call with a BT handsfree while navigating. It doesn't affect the GPS. I can even stream music via A2DP to my car stereo at the same time, i hear the music and navigation instructions loud and clear without lag trough my car speakers.
So this problem might be ROM-related, not hardware... I hope this is good news
The ROM i use is the official one from HTC website : "_HTC Touch Diamond_QMR_RUU_Diamond_HTC_NLD_1.93.404.1_Radio_S igned_Diamond_52.29.25.12_1.00.25.05_Ship.exe"
The BT headset i use is a Jabra BT350
I stream A2DP to a small BT audio receiver, Sony MBR-100
I hope this helps!
edit :
I read somewhere in this topic about a lag trough the A2DP connection.
I actually can tell how much lag there is : 400 msec. Totally acceptable for Tom Tom i think..
I know this, because sometimes i use TCPMP for watching video's in the car, e.g. at McDonalds and i have to set the audio delay in TCPMP to -400 msec to get it lipsync
Thanks, Aldo it's not a big problem for me with my build in navigation system, it's nice to know that it's rom related.

Bluetooth Issues

I am having multiple issues with Bluetooth on TouchPro2:
Issue # 1 with no solution
When trying to end calls using the end button of Jawbone Prime, it does not work, you must end call using the handset.
Issue # 2 (New)
When ending calls with any Bluetooth device (in my case built in Bluetooth in Nissan Altima) the calls will not terminate, have to press end button many time before calls ends
Are there any Bluetooth registry hacks that may solve either one of these issue?
golfman32 said:
I am having multiple issues with Bluetooth on TouchPro2:
Issue # 1 with no solution
When trying to end calls using the end button of Jawbone Prime, it does not work, you must end call using the handset.
Issue # 2 (New)
When ending calls with any Bluetooth device (in my case built in Bluetooth in Nissan Altima) the calls will not terminate, have to press end button many time before calls ends
Are there any Bluetooth registry hacks that may solve either one of these issue?
Click to expand...
Click to collapse
I see the same issue. Sorry no solution.
I confirm same end issue ....although until reading above i didnt know it stemed outside of the plagued nissan vehicles with navigation.
I have a lot of confidence that this will be fixed sooner rather than later since it is now affecting everyday bt headsets vs. one isolated group of nissan / infinity vehciles.
For those who own this phone and a nissan / infinity. we will take this partial victory as it has been a long two years since the last known phone from htc that worked correctly with our cars was a mogul with WM5 / before that the apache.
Its nice to have a working touchpro 2 and nissan ...even if its not 110% with the disconnect issue.
I have an 08 Nissan with the Bose/Communications/convenience package, and my bluetooth worked fine with my i760, xv6800, and Touch Pro. But I experience the disconnect issue as well now with my TP2. Must be the new HTC drivers.
We'll standby for a patch. But I'm pretty sure even though the time keeps running on the radio, that the call still disconnects. In any case, it isn't right, and I doubt we'll see it when we get patched to 6.5.
FYI, from my research this is the widcom stack on the TP2. I thought i read that in the tmobile TP2 forum.
That would explain why it works because microsoft rarely fixes things on windows mobile.
If so it only more confirms ms at fault and not nissan.
The nav radio was always different than the non nav bose radio in the nissans. Different BT modules i believe.
That would explain why you didnt have the problems that so many others did.
I might be wrong on the widcom stack but I woudl think the tmobile and cdma variety are using same chipsets and drivers. for the BT radio
BMW bluetooth
Same issues on BMW bluetooth
Having simmular problems with an JVC BT1 specielly if i use AD2P at the same time.. phone can lag for like 10-20-30 sec someethimes even more....
Getting VERY tired of this!
several BT issues
I seem to be having the same issue as most of the post on this thread ...my headset, and my Infiniti will not end my call , but has anyone else had a problem just trying to get the bluetooth to open from comm manager or settings ? When I try to turn on Bluetooth through my comm manager it says cant turn on bluetooth , and when I try trough settings it says cannot start the Blutooth stack ???? If i do a soft reset BT will work but if i disabale and try to connect again im having the same issue ....some one help me out
TP2 sprint
have exact same issue with my parrot MK6100
have to press end call many time on the remote to end the call sucessfully
Me too, also using Parrot 6100
The bluetooth is a nightmare. I have a Pioneer AVIC-F90BT with v3 software and I can't even answer the phone when it rings. I even sent to phone to automatically answer after 1 ring and when BT is connected it just freezes the dialer. Then when I hang up a call the phone freezes for about 20 seconds. It sucks so bad.
verizon tp2, jawbone prime.
from prime: I can initiate voicecalling. I can answer a call. I just cannot end a call from the headset.
I think the blue tooth issues are due to the locking of the fm raido they reside on the same chip they talk about this on ppcgeeks
I have issues with my Ford Sync as well. If bluetooth is on and I want to use the Sync system I have to turn off bluetooth then turn it back on to get it to work. Quite annoying. I never had any issues with my XV6800 so it must be the bluetooth radio in the phone. Hopefully they come out with an update or when 6.5 is out it gets fixed.
WITHOUT DOUBT THE BLUETOOTH on the TP2. I have the same issue with Parrot 3200. It may be that different drivers would help.
Anyone been brave enough to try anything else?
Ditto here, but I'll take it a step farther:
I'm using a Jawbone Prime with my Verizon Touch Pro2 and it's not only unable to end calls from the headset, but it will disconnect the headset at random in the middle of calls. The only way I figure it out is to pick up the phone when I can't hear anything, only to find the "headset disconnected, place the handset to your ear" message.
Annoying.
arche3 said:
verizon tp2, jawbone prime.
from prime: I can initiate voicecalling. I can answer a call. I just cannot end a call from the headset.
Click to expand...
Click to collapse
Same setup and results here, and additionally the redial last number feature is spotty at best.
When HardSPL comes out, I'm going to offer a bounty for $50 for whoever can get the MS stack working correctly on our devices with all profiles. Anyone else in with me?
Ohiowa said:
Ditto here, but I'll take it a step farther:
I'm using a Jawbone Prime with my Verizon Touch Pro2 and it's not only unable to end calls from the headset, but it will disconnect the headset at random in the middle of calls. The only way I figure it out is to pick up the phone when I can't hear anything, only to find the "headset disconnected, place the handset to your ear" message.
Annoying.
Click to expand...
Click to collapse
Seeing exact same random disconnect issue with my jawbone prime and my sprint touch pro 2. It happened twice today. One time I was speaking and didn't even realize it had happened for several minutes! Any fix for this?
I contacted HTC over this. The more people that complain about it to HTC, the quicker they will release a fix.
MS BT Stack on TP2
helix139 said:
Same setup and results here, and additionally the redial last number feature is spotty at best.
When HardSPL comes out, I'm going to offer a bounty for $50 for whoever can get the MS stack working correctly on our devices with all profiles. Anyone else in with me?
Click to expand...
Click to collapse
I am in. I need the MS stack for my wireless keyboard and mouse.

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