Problems with Plantronics M3000 and QTEK 2020 - MDA II, XDA II, 2060 Accessories

I have bought a Plantronics M3000 bluetooth headset for my QTEK 2020. I have no problems pairing, calling and answering. However the headset just shuts off after a few minutes of conversation. It doesn't just cut the conversation but shuts off. I can make multiple short calls but nothing longer than 3/4 minutes. It works, however, without problems on my wife's Ericsson T68. Anyone can help ? Thanks.
Marek

Hello,
I have the MDA2 (same as QTek2020) and a Plantronics M3000 and It's been working just fine.
The problem you describe it's very weird since you mentioned that the headset works fine with your wife's mobile, and that makes me think that your QTek has some sort of problem with the Bluetooth stack or hardware.
It may be well worth to try (if possible) another headset just to make sure that is not the M3000 fault.
Do you see any type of error or message on the screen at the time of disconnection?
Does it always cut the conversation at the exact same moment?
Does the problem match the time the QTek takes to power save?
Any other clues?

Thanks.
I did not have the occasion to test another BT headset on the Qtek. When it shuts down there isn't any message displayed.
I have no problems with the BT stack (with the Pocket Bluetooth Tools patch) when using it with a BT GPS (Emtac) receiver, it works for hours.
However, your suggestion that it might happen when the Qtek goes in energy saving mode is interesting. I will check that tomorrow.
I'll post the result.

Hi
I seem to have a similar poblem after installing pocket bluetooth tools!.
I use a Jabra BT 250..and I noticed that the headset just mutes during the call..
I am generally used to switching off the display of the XDA after placing the call to power save ...
So I discovered that the headset would mute whenever i switch off the xda after making the call (which it never did prior to installing PBT)!
any thoughts on that?
maybe it has to do with the auto switch off plugin?

Actually I just experienced that too...
If I place (or answer a call) the next time I try to use the phone via the BT headset I notice the BT headset was turned off... Yeah, it could be related to the Powersave feature on the today plugin that PBT installs as a plugin... :roll:
Need to investigate...
Best regards,
Rayan

Both my bt headsets have stopped working since installing pocket bluetooth tools latest version, I have reverted back to version 1005 and everything is fine. I have a sony-ericsson EBH-65 and a skypower clip on headset.

my platronics does the same also its annoying you cant even transfer the call back to the device you have to hand up turn off bt and then turn it abck on and headset mode back on it also does the same on my pc
when im on msn using it as a headset it just d/c and i have to turn it off and turn it back on again
dont see what the problem is
btw the range on the xda2 and platronics is amazing i had it on my bedrooms desk and i went outside it passed through the living room wall and the patio window and i was stood 5m down my garden im sure it would of been over 10m and it was still working if i kept still when i moved it went crackly but ah well lol
just hope someone sorts the prob out

Hi,
I was having the same problem with the M3000. I just had confirmation from Plantronics that this problem is a bug in the product that occurs with the XDA II. I am currently in the process of returning the product.
Regards...Mike

Same problem M3000 doesn't work. Give up now before too much frustration makes you feel ill.
Try the Hello 2 headset. Work with my Aussie XDA2 and is very small and lightweight. Even had a neck chain to carry it around like a USB drive.

Related

JABRA Oddities

Ok, I have a BT200 that is working very quirkly with my i-mate. Sometimes the phone transfers the call to the headset, sometimes it doesn't. After deleting and recreating the bond, it works, but not for long. Anyone have one of these setup and working properly? Is there a trick to it?
Also, does anyone know if other headset drivers exist that may work on the i-mate that would allow you to hear all audio (not just phone) through a bluetooth earpiece?
Figured it out?
Ok, I've finally pinpointed that it works fine until I turn off the jabra headset, then when I turn it back on, I have to go through the entire thing again of re-creating the bond, etc..
Anyone know how to avoid having to recreate this everytime I turn the headset on or off?
I don't now ... but i have also jaba 200 and the MDA II is must arrive...
well please chip us informed
Thanks
DenisJ
I have the same combination and have also observed the same hassles.
It seems to work when I turn the BT headset function on the MDA off and on also. Thsi seems to result in a rebond.
Exact Steps
TBD,
If you could post the exact order of the steps you take to turn on / off the headset, I'd appreciate it. Right now, I'm doing the following:
1. Finish BT Headset Call.
2. Disable Bluetooth Headset Mode on Phone.
3. Disable Bluetooth on the phone.
4. Hold button on JABRA to turn it off.
Then, attempting to...
1. Hold button on JABRA to turn it on.
2. Enable Bluetooth on the phone (Set to "On" or "Discoverable")
3. Enable Bluetooth Headset Mode on phone.
4. Attempt to make call.
So if you could posts steps like that, i'd appreciate it. Also, do you set your bluetooth to "On" or "Discoverable"? Do you ever turn off the Bluetooth Radio completely?
Thanks,
Jon.
Yup me an all. I too have the Jabra BT200 and have the same problem. Providing you don't switch off the headset or go out of range your ok, but for instance when you leave the headset in the car and take the XDA2 with you you have to create a new bond to use it again. AHHHHHHHHH!!!
Shame cos so much else has been sorted on it.....and more. What a piece of kit!!
SOMEBODY HELP!!!
OK, so here is the sequence, which seems to work (for me).
1) I set everything up as per instruction. creating the bond between the Jabra and the MDA II.
2) Before (or after) I turn off the Jabra I disable the BT-Headset on the Today-screen.
3) Then I turn the Jabra on again and wait several seconds before enabling the BT Headset on the MDA II.
This seems to work most of the time, though the hint regarding going out of distance might explain the instabilities I have still observed. In any case, using the BT-Headset ON/Off on the Today-screen seems to resync things most of the time and get the Jabra up and running again.
Hope this helps and always open for new ideas
I have been a bit impatient after turning the BT headset on. I'll try it and let you guys know.
I may have been a bit optomistic. :roll:
Today I observed that sometimes the Headset reacts very late. Consequently you miss half of the call. Seems to be an XDA problem.
As for my XDA II with Sony Ericsson HBH-65, after creating the bond, before i turn off the BT headset, i turn off BT profile and BT on my PDA, then turn off the Headset.
If i want to turn on the headset, i activate BT on my PDA, then BT profile, the the headset. Sometimes in teh day headset seem to lose the bond and cannot use the BT to call or whatever. I tried turning on/off BT on my PDA, did not work. Turn on/off headset, it worked. So for me most of the time is my headset causing the problems
i am having the same problem with the new moto bluetooth headset although i have experienced no problemzs with the se hbh-30 bluetooth headset....i can turn off and transfer calls without any impact on teh bonding
Jabra problems
I've had similar problems on a boring old Nokia 6310 with my BT200. In the end, all I could do was find the 'automaticly reconnect' option on the Nokia. during calls, the link is allways fine, but between calls, when I guess one end or the other goes to sleep, the link will drop out, and then instantly reconnect. This happens around 2 or 3 times an hour.
Is there a 'automaticly reconnect' option on your XDA?
All the best
James
OK, I finally sacked my Jabra 200, because of its instability. What use is a headset, that doesn't repond when a call comes in? :evil:
I bought a B-Speech from B-Data yesterday and it seems to be working much better :lol: .
Nokia HS-3w headset with XDA II
Well! I am using the Nokia HS-3W Bluetooth Headset with my XDA II . I can pair up two devices and use it for only ten minutes :twisted: . After that, the headset will off(goes to sleep) . I Have to turn on the headset every ten minutes. I ask the dealer about the problem. They told me this headset work fine with Nokia's phone. They told me , there is three color on the light. Red light will flash when you turn off the headset. Green Light will flash when you turn on the headset up to ten minutes, if cann't find the phone devices , it will goes off.White light will flash, when the headset connected to the phone. When I turn on the headset, I just can see the green light only.But, if someone call me or I make a call ,the white light will flash.After the that the headset will flash the green light again for about ten minutes and goes off. Can anyone help me with this problem? Thanks!
@[email protected]
Hi, I will like to ask how your headset B-Speech is working.
It works 100%?
I have a jabra 250 with the same problems as BT200
Please let me know
Regards
JoseF
The B-Speech Headset is working OK, however it doesn't solve the problems with the Microsoft BT-stack.
Some observations, probably also applicable to the Jabra:
:?: When you go out of range with the headset, it will probably not reconnect automatically (but how do you know)
:x On an incoming call, the XDA may be very slow in activating the headset, so you might miss the call (seems to be tied into what the XDA s/w is just doing at the time
When you turn the Headset off, make sure to turn it off on the Today screen first. And when you turn them on, make sure to wait about 2 sec. after you turn the headset on before turning it on on the Today screen.
:idea: What seems to work best, is turning that Headset off and then on again on the Today screen. It usually comes back after that.
Mind you, it isn't the headset thats causing these problems. Its just that Microsoft botched the Bluetooth stack - probably the programmers had blue teeth from all the wine they were drinking!
I've found the out of range issue to be mute on my jabra 200. The only time the bond is broken is when the headset has been turned off. Or sometimes when it has been on charge.....
Strange........I use the Jabra BT 250 with the MDA II and have non of these reconnection problems. I f I turn it on and place a call (or receive) it reacts immediately.
However, I cannot use the advanced Headset Profile features of the Jabra with the MDA, but this is not the fault of the Jabra........
Could the people who are having problems and the people who are not having problems with their Jabra BT200's please post their version numbers of the Jabra BT200. You can find the version number on the boom going to the microphone. It will be 2 numbers and a letter, like 48A or something like that. I'm testing a theory that I think will help identify why some people work and some don't.
Thanks,
LouisK
Ok, the number on my Jabra Bt 250 is 44B.

MDA2 Carkit is silent after upgrading ROM

Hi,
I've got a problem with my carkit (O2 XDA-Carkit) after I upgrade to the new ROM-Version of T-Mobile (1.60).
With the old Rom-Version, the carkit works as a loadspeaker for all kind of sound. The voice-instructions from tomtom for example, came out of the carkit-speaker loud and clearly. Each kind of sound, the device made, came out of the speaker of the carkit.
Now, after upgrading to the new ROM, only the telephone works with the speaker of the carkit. With Incoming or outgoing calls I can use the carkit as usual...the speaker works and the mikro works also. But every other sound (e.g. tomtom voice-instructions) came direktly out of the speaker of the mda2 in a poor quality.
Some hints, how I could use my carkit again as a speaker for all kind of sound without goinig back to the old ROM ?
Any other kind of hints...maybe to use a bluetooth headset therefor (so that all kind of sound came out of the headset....not only telephone...I've got a Plantronics Headset...but also only the telephone works)
thx for help
best regards
rob.
Yep.......I have the same problem here.......don't know why they changed settings on the handsfree profile here.
Another thing you will find out is that the charging is very slow on the XDA carkit with the XDA II. If you run TomTom, Yeti and a bright screen the xda II will not charge, but drain!!
It has something to do with the wiring of the interface, but unless someone will come up with a solution I will go for a new carkit or a BT solution. (It's a bloody shame though it doesn't work properly with the XDA carkit! :evil: )
Hi,
the charging-problem is also a mess.
I think, the problem is only the GPS-driver from tomtom. In my tests, only when the GPS-driver is loaded, the battery-power goes down. With stopping the GPS-driver, the battery will charge again, but only, if the battery-power is more than about 75 - 80%.
If the battery is less than 75%, it will not charge at all, even if, there is no App runnung and the screen is off.
You said, you will go for a new carkit or bluetooth-solution. Do you know a carkit or bluetooth-solution, wich offers the feature, that all sounds (tomtom instuctions...etc.) came out of a loadspeaker or thru a headset (without connecting the wired headphone ;-)
As far as I know, at the moment all devices works only with the telephone-funktion....
best regards
rob.
Same here,
i have build my own carkit, and have put ground to pin 19,
sound was normally going though the connector to my car stereo
now it doenst anymore :evil:
I am sure this isnt a hardware thing it is software
could be the settings on the handsfree profile. on the xda2...
this is very very frustrating. just being finished with my carkit and now i cant use it anymore
also you cant set the phone to speakermode anymore..
I am sure this isnt a hardware thing it is software
could be the settings on the handsfree profile. on the xda2...
Click to expand...
Click to collapse
Does anybody know how to change this back?
I found that the registry points to a certain file in your windows directory: HandsFree_Dll.dll
(I found this here: HKLM\Services\Handsfree)
Can someone with the old 1.03 ROM please upload this file so i can try if this solves the problem...
TIA,
Max
Akira, Max :
I am building my own car kit, and have no success.
I do not obtain audio out with or without grounding pin 19.
I'm running Rom 1.60.00WWE.
Did you solve your problem ??
I must correct my last update.
I obtain audio when in phone mode, but not during playing waves or TomTom directions. Even Ring Tones do not go out trough the bottom connector.
So is it a software problem ?
Can it be corrected ?

Bluetooth headsets - sequence of operation

I decided to open a new thread although there were several threads on the use of bluetooth headsets. My intent is to explore whether there is a particular sequence that we need to follow when operating the XDAII and BT headset. I am using a Ericsson HBH-65.
First observation:
I notice that I need to end all calls via the bluetooth headset rather than from the XDAII. If I end a call using the XDAII (ie depressing the red button), for subsequent calls whether incoming or outcoming, I cannot use the headset. There is no connection between the 2. I seem to be able to simulate this almost 99% of the time.
Second observation:
I normally switch off my BT headset overnight for charging purposes etc. At the same time I deactivate the BT settings on my XDAII.
The next morning, I would activate the BT settings, BT profiles and then switch on my headset.
I notice that for the first call I made/receive the next day, I will have problems using the headset. I am not quite sure whether it is the case that I need to switch on my BT headset first and then the XDAII BT settings and BT profiles. I say this as to resolve the problem, I seemingly need to deactivate/activate the BT profile settings before it works and then for subsequent calls I would have no problems using the headset. This needs further testing to test my hypothesis.
Anyone notice anything different on their part.
regards
Same issues
I have had the HBH-65 and have noticed the same issues. I have also had an Logitech and did not have any problems with that.. I am guessing the issue is with the firmware on the HBH-65.
I use Bluetake GII with my xda2. No sequence, no problems. I never even think about switching it on or off. Works in any sequence. Nice looking too! :wink:
I have a Jabra 250, and I do not have to follow any ritual to have it to work fine
I have a Logitech Bluetooth headset with my Qtek 2020 (rom 1.60.21), and it works like crap.
First of all, the headset wont turn on/off sometimes.
Second - if its turned on, and the qtek has been turned off, i need to reconnect it, to switch automatticly when recieving a call.
Thirdly - both speak and hear is very poor quality/fare away (very silent) even though ive turned the volume to maxx.
BT Headset - Works Flawlessly
I have a Sony Ericsson HBH-30 headset and I never give the slightest thought to sequences or procedures. I can turn the headset on and off, the profile on and off, even the BT stack on and off - without ever having to re-bond or anything else.
Now if I could just voice-dial a call with the bloody thing I would be truly happy indeed.
Same problems but getting it figured out
I have the HBH-65 and it seems to work fine now that I've hopefully figured it out. I do a few things. First, I leave the Bluetooth on, on my i-Mate. Second, once it's in range I've noticed it takes about a minute for it to link up. When it links it either makes a single beep (if I just turned on the Headset) or a quiet click if it was already on. I doesn't work ALL of the time, but the more I use it the better it gets. I really expected it to be a little easier.
I have the HBH-200 with call display...which the salesman assured me that it would work with my XDA 2! Call display does not work, and if I end a call on the O2 the headset will hang. Other than that it's great!
I Have a XDAII and a HBH-35
They key to it seems to be not to turn anything off ! it's really frustrating when you think it's all linked up and then get in the car only to recieve a call and not be able to answer it with the headset.
If I have turned the headset off it's a right pain to bond again, red, green lights, funny beeps it's very confusing !
Once it's bonded it's great ! I am amazed with the call quality.
I have an Sony Ericsson HBH 35, I have no problem w3ith the bluetooth pick up call are end calls.
I can even transfer call from my bluetooth to the handaset and by reverse pick up call on my handset and then transfer the call back to the headset all I have to do his to hold the button on the headset fro a few second and the call transfer from the handaset to the bluetooth headset no problem.
Great piece of headset I would really reccomended it to anyone.
The rom on my XDA II is still the version 1.05
Regards
Gigino
Cheers Gigino
Do you ever turn your headset off or disable bluetooth?
I don't have any problems when it's bonded. Just problems if I turn the headset off to save battery
I only turn the headset off at night when I charge it. I use to swwitch off the headset but not anymore becauswe if it is on it use very very little power so it last all day with no problem.
The bluetooth on the XDA II I have never turn it off since I bought it 5 month ago the bluetooth headset on the XdA II is always on.
I've try it switch it of and then on the bletooth and the bluetooh heaset on the XDA II but when I turn it on and turn the headset on it all works fine.
They is no issue on the headset I've tryed every diffrent combinetion the is and the headset works fine.
I have never needed to rebond the headset with the XDA II.
The only thing I have not try is if I can receive a second caller.
Mean trying to switch between 2 caller when I have the chance I will try it.
Regards
Gigino
cheers

BT25 Stylish Necklace Headset ... Can I get it to work?

Answer: NO
Ok I've done everything 10 times over, got it to bond, but there's no way the XDAII is sending a call over to it either bonded as a headset or as hands free. Have successfully bonded the PC and a Rikaline GPS using Towas Patch .... so what am I doing wrong ... or am I to wait to the next version of the patch that will include Headset handling (the blanked out pic)?
Anyone else got the BT25 working - the box says it works with the XDAII .... I feel a bit stupid sitting here with a headset on that doesn't work!
Are you enabling "bluetooth headset mode" on the main Today screen, it is easily overlooked.
Yes done that one to bits. Even did I hard reset last night to see if basic Mobile 2003 (with nothing added or taken away) would do it. It didn't so I did a restore.
I suppose the headset could be faulty, but bearing in mind the problems that are most of us are having in one form or another with BT, I guess it probably aint! It also does bond as either a headset or a handsfree (I was reading on here there is a difference). I'm puzzled, coz it should be working!!!
Did you try to bond the headset without towas patch, also when the xda2 finds the headset does it announce that the device supports headset profile? The only other thing I can think of is to check that bluetooth is on rather than in discover mode. The bluetooth stack ont eh xda2 sucks big time, but it wont be long before they release the solution so hopefully we should be able to use it as it as designed to be used, I could never understand the logic of releasing hardware capable of so much then using brain damaged software to cripple it.
Ok - swapped out the set at my supplier today and still no change. It bonds and asks for the BT access code which I enter correctly and it appears in the BT bonded list with the GPS and PC. It still doesn't pass over calls, even if I try a manual intervention by pressing on of the keys on the headset as instructed. I've ticked the headset and tried headset mode bonding and handsfree bonding. I've also tried bonding from the discoverable mode in the on mode.
I've also tried a complete hard reset last night and then bonded with the same result.
Think I've exhausted this one and am going to wait for the 02 Rom upgrade (or is that really a Microsoft one)?!
Stop -press ... it just seems to have started working in headsetmode ... not handsfree .... I am trying to work out why ..... this has been 3 days of trying!!! Maybe the original headset really was the problem

Plantronics M3000 Turns itself off after 2 mins talk time

Help!
I have had my M3000 for about 8 months now and until recently it has worked fine.
Last week when I answered a call with it, the headset turned itself off after about 2 mins of talk time. The phone thought the headset was still connected and I had to transfer the call back to the phone, and end the call before I could do anything else. It is now doing this regularly.
I have re-bonded and the headset is fully charged (even tried it while connected to charger!)
I have also tried to run the headset against my pc (audio output) and this works fine.
The only thing I can think of is the battery in the 3000 losing its charge when connected to a phone, but when I charge it, it is ready in a matter of mins.
Anyone any other suggestions as to why the Headset powers itself off ?? Has anyone seen this behaviour before ??
Thanks in advance.
mine does the same mate its the platronics m3000 its crap and doesnt work well with the XDA2 use the bluetrek G2 they work great
Mine did the same, but I just noticed that the XDA2 was on Bluetooth Discoverable mode, when I switched to Bluetooth Connectable (On) it works fine
Thanks to all who have replied....
I have tried a few more things out :lol:
1) Logged an issue with Plantronics :wink:
2) Tried my BT Carkit which works no problem :lol:
3) Tried a Hard Reset - Works great afterwards :lol: until I install my apps
It has therefore got to be a problem with apps and rom version clash??
Those who have had similar issues with the Plantronics turning itself off after using it for more than about 1.5 Mins.... Do you have any of the following apps ???
Belkin IR Keyboard Drivers (Belkin WPDAK)
Fonix Voice Dial/ UK Roger
Microsoft Money
MTUX Ringtone X
Pocket Bluetooth Tools (1012)
RegKing
Sandisk WiFi
SBSH.NET Birth2Day/ Calendat Plus/ iLauncher
Scary Bears Check Notifi
Yishin Power Check
CDL - O2 Customisiation
Thanks,
Ian
Plantronics Bluetooth Headset
I also have the same problem. I also have a SanDisk wifi card (which on occasion also stops working causing me to hard reset) and Microsoft Voice Dialler and Pocket Breeze and a number of other plugins. The whole point of plug-ins is to use them! Any suggestions???
David
It gets worse!!
I have just tried the Widcomm stack on the XDAII.
Its probably me, but I just cant get the thing to pick up the headset when I make or recieve a call, so that was no use.
To uninstall Widcomm I had to do a hrad reset (Widcomm disables the sound after uninstallation for some reason - grrrr), and now the damm thing shows the same symptoms - even on a virgin hard reset device.
My only conclusion is that something changed in the last ROM to kill it. I'll wait for another ROM upgrade and see what happens then, but will now probably end up buying another headset.
Is anyone on 1.72 with a Plantronics that works??? :?:
Ian - Rom 1.72
Do you have the 1.72 Rom on the XDAII from the UK? I thought it wasn't out yet. Is it better than 1.60?
Re: Ian - Rom 1.72
pavid1 said:
Do you have the 1.72 Rom on the XDAII from the UK? I thought it wasn't out yet. Is it better than 1.60?
Click to expand...
Click to collapse
Yep 1.72 UK.
Its better than 1.6x but has still got issues with it - like needing to be hard reset every now and again (grrr). But BT is more stable and power drain is better.

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