I just upgrade my palm 750 from wm5 to wm6.
In the past, I can sync my data and email everywhere with mail2web service.I feel happy.However it's too slow to pick up phone and hang up the call in wm5.0.
so I upgrade to wm6.0.it can solve them.but I got a big problem now.I can't use mail2web sync service.
I've according to its guide.
server: mobile.exchange.mail2web.com
user: myusername_mail2web.com
domain: ad2
(encrypted connection)
If I sync with encrypted connection(SSL),it will appear:
The security certificate on the server is not valid.Contact your Exchange Server administrator or ISP to install valid certificate on the server (Support Code:0X80072F06)
If no,it will appear:
You account in microsoft exchange server does not have permission to sync with your current setting. support code:0x85010004
And I also tried to get the certification from the server via "SslChainSaver.exe" and import all to my palm.
But it still can not work. I am so upset.please help me.
I use mail2web as well. Mine works fine.
You need different settings for WM6 than you have for WM5.
The username is not in the format: myusername_mail2web.com but is username_mailxxxx
It's explained on their site. My email settings then activesync settings I think.
Hi.I've tried to input as you said.but it can not work.
Have you import any certification on your device?
kmc319 said:
I use mail2web as well. Mine works fine.
You need different settings for WM6 than you have for WM5.
The username is not in the format: myusername_mail2web.com but is username_mailxxxx
It's explained on their site. My email settings then activesync settings I think.
Click to expand...
Click to collapse
And their site said username_mail2web.com. it's very strange
I've not put any certification or anything on - just typed it in as instructed on their site and it worked with no problem.
Sorry can't help more.
Try this
Try this:
change your user: myusername_mail2web.com
to
[email protected]
use @ instead of _
no need to fill up "ad2" its automatic.
the setting on mail2web website is not always universal for some devices.
mine is works that way... Good Luck!
Ok I have wrestled with this for 2 days straight.
I had issues with this with my CFO's windows mobile device but at least his was giving me a specific error message.
My Tilt has the latest Dutty ROM upgrade (Dual Touch), I haven't been able to get my exchange server synced OTA.
I run a Exchange 2007 Enterprise environment. Everything on the server side is fine. My OWA url is https://webmail.firethornmobile.net. All I get is waiting on network after 2-15 minutes.
I have soft reset, deleted the PC partnership, taken my connection off of auto and tried both my work connection and isp.
I'm starting to suspect it maybe the ROM upgrade but it was doing the same thing when I first started the phone.
Please help.
OMA enabled?
Do you have the OMA enabled? Do you have the server root CA installed in the tilt (I am assuming you are using secure method for OMA)?
I have flashed Dutty's dual touch v2 and I don't have problem to get emails through OMA services.
Do you ever get the other PDA sync with email before? From the error message, it seems the Activesync in the Tilt can't talk to the exchange (front end) server at all.
Yes on Exchange 2007 OMA is enabled natively. In the middle of seperating data centres from our sister company.
We just got bought by Qualcomm so we never bought a cert from Verisign. I am using a self sign cert from our exchange server ( I have to turn SSL off on the pda side.
This has never worked, I already called Cingular and they said if I can get webmail from gmail and hotmail then it isn't their problem.
I have installed the self signed cert on the handset.
OK, you don't need to install the self-signing cert in the PDA, but you need to install the root cert of the self-signing cert in the PDA.
Usually, a server cert or user cert has a root authority (CA), you need to install the CA cert in the PDA, not the server cert.
If you can install a window server (2000 or 2003), you can enable the certificate authority server and issue your exchange server a server certificate. In this case, you will have your own root certificate. I don't suggest you to use Verisign's certificate because everyone has Verisign's root certificate can try to "play" with your OMA server.
However, the error message is still showing that the Activesync in PDA can't reach to the OMA at all.
BTW, the push email doens't work if it's not on the SSL connection.
I apologize that I wasn't clear. Its is the root cert from the CA (Which is our DNS server).
I realize the message means that it isn't getting to OMA. I have been on the phone with AT&T and HTC aboutthis and no one can tell me why it can't connect. I have been given tons of different network settings by AT&T and HTC and nothing changes. I get different error messages but when i put everything back to the way it should be it still gives me this generic message.
I have configured my CFO's handset to get email (Its Palm Treo with WM 6.0) and even though that was a pain in ass it still works (just as good as his Blackberry) and he has SSL unchecked as well.
In that case, you can try to see if you can reach to the OWA from your PDA, if it can, you shall not have network issue.
BTW: the connon name of the server cert must be the same as your public domain name, otherwise, the Activesync will still reject the connection.
Apex i ITR said:
I apologize that I wasn't clear. Its is the root cert from the CA (Which is our DNS server).
I realize the message means that it isn't getting to OMA. I have been on the phone with AT&T and HTC aboutthis and no one can tell me why it can't connect. I have been given tons of different network settings by AT&T and HTC and nothing changes. I get different error messages but when i put everything back to the way it should be it still gives me this generic message.
I have configured my CFO's handset to get email (Its Palm Treo with WM 6.0) and even though that was a pain in ass it still works (just as good as his Blackberry) and he has SSL unchecked as well.
Click to expand...
Click to collapse
I agree with the poster above. I have this exact same set up at my company and it does work. The certificate has to be the external name of the exchange server. If this does not match the PDA will never sync. Check your certificate and make sure the FQDN is correct.
I just check your exchange server from the URL you posted above, your OMA and OWA are working, but the certificate's common name is not the same as the public domain name.
Try to re-issue the certificate, it may just work.
Thanks guys. I'll try that.
Webmail does work from the handset. I don't know how I got my CFo's working to be honest if its flaking on the name of the cert but I'll try that and let you know. I was about to hard reset this thing and leave the cooked ROM's alone for a while. Hopefully this resolves it.
From my experience dealing with Acticesync in the PDA, it's very picky of the name of the certificate. I think that's security reason. The Activesync doens't accept certificate that common name doesn't match the public domain name.
When I use the IP address for test, I have to get a certifiate with the IP address as its common. So I believe that's the certificate's problem, not the cooked rom.
I still suggest you to get your own CA and certificate, in that way, you have more control even debugging this problem.
I feel like a moron asking but how the hell do I change the common name.
You can't change an existing certificate, you have to re-issue a new certificate.
I guest you can't do it by the self-siging certificate, but I am not fimiliar with the self-signing certificate. Get a WIN server machine and install the CA server, after that, you can issue a certificate.
Assumeing you have a CA server ready:
1. Request the certificate from exchange server: you will have a chance to enter the common name of this certificate.
2. Generate a certificate from this certificate request from CA server
3. Import the certificate back to the exchange server.
If you can't get a WIN server as CA server, I will need to ask my colleagues about the free CA server he used from the Internet.
My DNS box is a CA server (started the service on that).
I'll try that then (I hard reset and I now I have an error stating I'm not authorized).
I'll let you know if it works. Thanks.
Ok I believe I did it right but I still get tha error (When connect via usb cable) and I still get the waiting for network message.
When you connect to the USB cable, you have to "allow" the Internet access pass through from the Activesync in the PC, otherwise, it won't reach out to the Internet at all.
Try to connect to other web site to see if you have a good internet connection or not.
Some updates. I made sure the cert is the right common name. I noticed that after I install it on the handset it doesn't put the cert in the root tab...only intermediate. I installed the ca server's cert as well (That went into the root tab).
Im leaving ssl checked and now I get 0X80072F17.
incorrect common name
Your common name is still not correct, it shall be "webmail.firethornmobile.net" only, but you put "http://" at the begining and "/owa" at the end, it not correct.
You have to issue the server certificate one more time with "webmail.firethornmobile.net" (without quotes) as the common name.
Also, when I check the Certification path of your certificate, I don't see this certificate is under any root certificate. Properly you need to check your CA (DNS) to see if it's setup properly.
Hey,
Use this site to figure out the errors you are getting on your phone. http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
Also are you the Exchange Admin? If so enable verbose logging so that you can see what is going on with exchange as the connection comes in.
Also if you want to make sure it is not the cert you can "Enable" SSL on the phone and then reg hack it so that it doesn't check for the cert. this will allow you to see if it is a cert problem.
Let me know if you need any help with that. I"m an Exchange Admin and i work with Active Sync day in and day out.
Tried Fix Suggested on Pocket PC FAQ Site
I think this is ON TOPIC. If not, please advise and I will repost elsewhere.
I flashed my phone with the Dutty Beta 2 Touchflow ROM for Tilt. I am getting the following error and have tried the matched solution from Pocket PC FAQ:
0x80830003 N/A Synchronization failed. If the problem continues, contact your network administrator.
1. The Exchange server is configured to require client certificates.
1. On the Exchange server, launch Internet Services Manager. Right click on the Microsoft-Server-ActiveSync virtual directory and choose Properties. Select the Directory Security tab. Click the Edit button in the Secure Communications section and select the option to “Ignore client certificates.”
I continue to get the same error even after dumping the device through the exchange server.
My System Admin thinks that there is something wrong with the version of ACTIVE SYNC provided in the ROM used to flash the device.
Any thoughts/direction you could point me in or is there any other info you need?? Is th
hello guys, if first like to start off by saying that i did try searching but was unable to find a solution. I currently have my email address at msn.com. I'd like to be able to access my email and recieve notifications of new emails on my phone.i realize that windows live program does not work with the tmobile proxy, so i found a program that forwards email from msn to gmail.com so i figured id use outlook to check my forwarded email, but outlook wont connect through the proxy. what im asking now is whether theres a program out there that allows me to check my email (msn.com or gmail.com) through the tmobile proxy? thanks in advance and all answers are appreciated.
bump .
I think you might be a little mistaken. The 5.99 T-mobile plan includes unlimitted free e-mail. As long as your outlook e-mail uses a standard port (which gmail does), then you don't need to use any sort of proxy or anything to get it to work, it just works.
If you do have the proxy set up, then you would need to make a second wap profile that circumvents the proxy.
Hi guys I've been trying to get MMS to work on my touch pro. I downloaded and installed QVGA_Arcsoft_MMS5.0.27.25.CAB. The phone installs fine and I can write and attach files as needed.
When I send I get an error.
Warning!: Unable to send your message(s). Your message(s) will remain in the drafts folder.
I think it has something to do with the MMS server options.
My Phone service provider is Telus.
Editorial: My old crappy LG did photo and video messages all snappy like. I'm paying for unlimited pictures and video messages. I want to use it. Yeah I know I could email the documents, and I have. But sometimes phone to phone is the way to go. I think this is a very useful business tool.
Update:
went to server options
added new mms server
Server Name: Telus
Gateway:
Portnumber:8088
Server address: http://mmsfeplb01.int.eng.telusmobility.com:8088/mms
Connect via: TELUS
Send Limit: 300k
WAP Version: 2.0
Now the error changes to:
Unknown Sender address
Update:
tried new server options
Server Name: Telus
Gateway:
Portnumber:80
Server address: http://mms.telusmobility.com/servlets/mms
Connect via: TELUS
Send Limit: 300k
WAP Version: 2.0
Now the error changes to:
OK
weird huh?
Today 01:18 AM
Answer: thank you search forums tab.
http://forum.xda-developers.com/showthread.php?t=392284
I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Do you guys use Outlook webaccess?
in my case I clicked on the manual setting and had to do the following:
domain\user name
password
server address (ex: mail.theplaceiwork.com)
and selected SSL
this routed it through the outlook web servers instead of the internal exchange servers which are behind the firewall...
make sense?
Gene_Bailey said:
I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Click to expand...
Click to collapse
Are the email admin? Does your company use Exchange? Do you support mobile devices connecting to Exchange?