setting up a corporate email troubles - Captivate General

I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!

Do you guys use Outlook webaccess?
in my case I clicked on the manual setting and had to do the following:
domain\user name
password
server address (ex: mail.theplaceiwork.com)
and selected SSL
this routed it through the outlook web servers instead of the internal exchange servers which are behind the firewall...
make sense?

Gene_Bailey said:
I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Click to expand...
Click to collapse
Are the email admin? Does your company use Exchange? Do you support mobile devices connecting to Exchange?

Related

Hosted Gmail account setup Help

I am trying to set up my college student email account, which is hosted by google Gmail, on my dash running WM6.
The email address is "myname"@students.kennesw.edu
I tried the same pop settings as my gmail account, incoming server pop.gmail.com : outgoing server smtp.gmail.com. I also tried the server settings as pop.students.kennesaw.edu and smtp.students.kennesaw.edu.
When i try to connect to the email account from the phone i get an error to check the account name and the password. They are both correct but it will not connect. It gives me an error that it can not connect.
Any help with how to set it up is appreciated. I have my personal Gmail set up on the same phone and it works fine and i have my school address forwarding to that email but i can not reply from that address.
Thanks
I'm not sure about this but it might be students.kennesaw.edu for both POP and SMTP
have u tried using ur email addy as username, and smtp should be that or your mobile carrier
rgs
Google's response
Hello,
Thank you for your report.
Configuring POP access for your Google Apps email account is very similar
to configuring it in Gmail. However, any time you're asked for your
username during the configuration process, you'll need to enter your full
email address, including your domain ([email protected]_domain.com). All other
settings are the same.
However, please note that we haven't been able to test POP access with
your mail client yet, but we're working to make our service compatible
with as many mail clients as possible. We look forward to announcing
additional compatibilities in the future.
Sincerely,
The Google Team
yup, me too
I'm having the same problem, also with students.kennesaw.edu. Love to see more info
Cb

Yahoo Mail...Sync

Hey,
Should we have pop mail settings enabled in yahoo inorder to sync HD2 with yahoo?
my ipod touch works fine with the same account, but in HD2 it keep asking me to enter the user name/password but never syncs.
I have another very old yahoo account which has pop mail settings enabled in yahoo and that works smoothly in HD2.
~SwK.
learn how to setup POP3 and IMAP
what you describe normally happenes when the wrong servers are in use or security is set incorrectly. i recommend you search the internet. just as FYI, I have a working Yahoo account on HD2 .
POP3 - pop.mail.yahoo.com
SMTP - smtp.mail.yahoo.com
IMAP --- imap.mail.yahoo.com
and make sure you set SSL correctly.
bigE
I was able to resolve this issue, This time i used Outlook to setup my yahoo account, but intially i was using the HTC wizard i suppose.
~SwK.
Yahoo Mail...Sync - Need Help Please
Hey guys, please bear with me. I am still new to this forum. I have had the very same problem with my phone. After I enter all the correct email account setting and it goes to check it, I get, "Check Username and Password and try again." and "Cannot connect to the incoming mail server. Be certain that your login information is correct, then try again to send and receive mail." I have several more Yahoo accounts and all will work on the phone. Just not 1 of them.
It hasn't always been this way. The first 2 HD2s I had, the account worked perfect. I have had a few replacements since and all react to this particular account the very same way. I have talked to T-mo C.C. and HTC C.C. and no one seems to have a clue on how to resolve the problem. I am hoping you guy can.
My "incoming mail server" settings: imap.mail.yahoo.com
"Outgoing (SMTP) mail server" settings: smtp.mobile.mail.yahoo.com.
The yahoo account is a free account, not a "Plus" account. Please keep in mind guys that I am a noob. Being too technical will go right over my head. Thanks..

[Q] How to set up email?

I am trying to set up my college email on my phone(Samsung epic 4g) and the email is connected to Microsoft exchange. I have the information correct but it says "set up could not finish:unable to connect server" any ideas on what is wrong or I did wrong
The fields look like this:
(I am going to use anonymous info because I do not want to give out my email)
Domain:username
\username
Password
password
Exchange server
school.edu
these fields are correct
The email is powered by Microsoft Office Outlook
I figured it out by using this link www.library.uams.edu/mobile/android-email-setup.pdf and then just changing the info to my needs

[Q] Getting school mail in the stock mail app

I've been doing some searching across the web and I've yet to find a definitive answer on this issue. I'm trying to get my school email account to link to my Sensation via IMAP. My school uses Gmail as its mail server, so you'd think it would've been easy to link it. But I have yet to make this work after I've enabled IMAP on my email account, and tried numerous configurations in the IMAP server settings of the Sense mail app. Could anyone offer some help with this issue?
My school email address configuration is: "[email protected]"
Did you try setting up gmail with your school's email address?
Sent from my HTC Sensation 4G using XDA App
Yeah, I've selected the Gmail option when creating a new mail account and entered all the information I had. If it helps any, my browser's url says "mail.google.com" when I'm logged into my school's email account. I've tried "imap.mail.google.com" and "mail.google.com" along with "pride.hofstra.edu" and "imap.pride.hofstra.edu" in the IMAP server settings, but still no luck.
Try forwarding your school email account to another email account. I had this same problem and I just forwarded to my gmail account and everything is good now.
incoming server is imap.gmail.com if you're using gmail app/servers, and port 993 with SSL
@op, just call ur skool's tech team or whatever n have them help u with that. I had to do the same since the incoming and outgoing servers r diff, and have diff port #s. All this I dint know n I was wondering y my setups never worked.
Sent by my LeeDroid sensational beast
Sketchy McSketch said:
I've been doing some searching across the web and I've yet to find a definitive answer on this issue. I'm trying to get my school email account to link to my Sensation via IMAP. My school uses Gmail as its mail server, so you'd think it would've been easy to link it. But I have yet to make this work after I've enabled IMAP on my email account, and tried numerous configurations in the IMAP server settings of the Sense mail app. Could anyone offer some help with this issue?
My school email address configuration is: "[email protected]"
Click to expand...
Click to collapse
Dude... you guys are making this 100 times more complicated than it actually is.
Enter it as a gmail account WITH NO SPECIAL SETTINGS and just enter your school email address for the gmail id, then enter your password as usual.
I did this for my work email and it worked in two seconds.
Sent from my HTC Glacier using XDA Premium App
I've tried entering my information without any settings and the same issue about being verify IMAP settings appears. I entered "imap.gmail.com" and, strangely, it says that my username/pass is invalid. I tried logging into my account via the regular gmail.com and it says it my name/pass is incorrect (weird?). I suppose I could just forward my school email to my regular Gmail as a second option.
I think this issue might be more complicated than it seems, since my school is somewhat known for its poor competency when integrating tech into its network. I suppose the incoming and outgoing servers are different or something. I'll ask around at tech support when I go back in a few weeks and see if I can get this cleared up. Btw, I'm actually a student staff member of my school's tech support team. Albeit, I was only recently hired. Thanks for the suggestions, everyone!
Just enter [email protected] as a Google account under menu, settings, accounts and sync.
To access it via web it should be https://my.hofstra.edu/cp/home/displaylogin?service=/mobile/index.jsp
Yes you should enable imap and pop settings. You can also configure your main Google account to send and receive for your edu account. I have like 5 emails routed through my main gmail.
Sent from my SGH-T959 using XDA Premium App
Just tried that, and it says that the password is invalid. I only need to sign in once for my school account to access all my services. There's also no mobile version for login either. And my IMAP and POP settings are both enabled on the regular desktop version. I guess I'll just route my mail through Gmail. Sounds much easier to do!
I also just had my school's emails forwarded to my Gmail account. I haven't had any problems this way and it took two seconds.
Sketchy McSketch said:
Just tried that, and it says that the password is invalid. I only need to sign in once for my school account to access all my services. There's also no mobile version for login either. And my IMAP and POP settings are both enabled on the regular desktop version. I guess I'll just route my mail through Gmail. Sounds much easier to do!
Click to expand...
Click to collapse
Are you typing in the full email address or only the id? You need the full email. Password may also be case sensitive.
Sent from my HTC Glacier using XDA Premium App

help me configure outlook for my business Email

Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
yakaaithiri said:
Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
Click to expand...
Click to collapse
I think Business Outlook installs the certificate on it's own with the password lock etc and enforces the security policies.
My business outlook is set with following details:
Username - the one I use to log in
Password - the one I use for my username
Email ID - the business email address
Domain - your business domain that is generally a prefix to your username i.e. domain/username
Server address: if domain/username can't automatically find it. (mostly it does!)
That's it! It took Outlook literally 2 seconds on 3g network to find the server and start pulling my calendar, emails and contacts.

Categories

Resources