help me configure outlook for my business Email - Windows Phone 7 Q&A, Help & Troubleshooting

Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.

yakaaithiri said:
Hi Guys,
can anyone guide me to configure outlook for my business email. I know the Exchange server address, username password and all details. But whenever i try to configure, its not happening.
i have my office mail configured in my office laptop. That laptop is in the particular domain. So its working fine. Its that has to do something ?
i read some threads saying we need to install a certificate in the mobile in order to access secure business email. Can anyone list me which certificate to install and how to get that.
Thanks for your time.
Click to expand...
Click to collapse
I think Business Outlook installs the certificate on it's own with the password lock etc and enforces the security policies.
My business outlook is set with following details:
Username - the one I use to log in
Password - the one I use for my username
Email ID - the business email address
Domain - your business domain that is generally a prefix to your username i.e. domain/username
Server address: if domain/username can't automatically find it. (mostly it does!)
That's it! It took Outlook literally 2 seconds on 3g network to find the server and start pulling my calendar, emails and contacts.

Related

Hosted Gmail account setup Help

I am trying to set up my college student email account, which is hosted by google Gmail, on my dash running WM6.
The email address is "myname"@students.kennesw.edu
I tried the same pop settings as my gmail account, incoming server pop.gmail.com : outgoing server smtp.gmail.com. I also tried the server settings as pop.students.kennesaw.edu and smtp.students.kennesaw.edu.
When i try to connect to the email account from the phone i get an error to check the account name and the password. They are both correct but it will not connect. It gives me an error that it can not connect.
Any help with how to set it up is appreciated. I have my personal Gmail set up on the same phone and it works fine and i have my school address forwarding to that email but i can not reply from that address.
Thanks
I'm not sure about this but it might be students.kennesaw.edu for both POP and SMTP
have u tried using ur email addy as username, and smtp should be that or your mobile carrier
rgs
Google's response
Hello,
Thank you for your report.
Configuring POP access for your Google Apps email account is very similar
to configuring it in Gmail. However, any time you're asked for your
username during the configuration process, you'll need to enter your full
email address, including your domain ([email protected]_domain.com). All other
settings are the same.
However, please note that we haven't been able to test POP access with
your mail client yet, but we're working to make our service compatible
with as many mail clients as possible. We look forward to announcing
additional compatibilities in the future.
Sincerely,
The Google Team
yup, me too
I'm having the same problem, also with students.kennesaw.edu. Love to see more info
Cb

Send mails from "Outlook E-mail" account

Hello,
Is it possible to send mails from the "Outlook E-mail" account which is synchronized with my Outlook from Windows mobile phone ? When I want to answer to a mail, it is saved in outbox and then after next sync my Outlook sends it. so i always have to use my own configured mail account there. and answering on a mail from "Outlook E-mail" is not possible...
Hi,
for doing this, you need to configure your mobile device to fetch e-mail directly from your isp's mailaccount via pop3 or imap. that's something completely different from active sync.
be aware, if you configure pop3 you need to leave a copy of the mail on the mailserver for pop3 downloads messages. in that case you'll get your mails only on one device (mobile OR pc/notebook). the solution would be imap.
so you need to configure your mobile device just like your outlook account on you pc/notebook (server, username, password).
Plus, you'll need to have a look on your data transfer. if you access you mailaccount directly, the mails charge your dataplan. so take care of size limitations while configuring your mobile device (only headers prob, and limit size of attachments unless you do not want to download huge mails).
Hope this helps,
tsfnet
No other way?
I have my outlook account, synchronised with all mail downloaded at the office and an imap account to retrieve emails on the go. As the imap account is cleared after office download, there is no archive inside. Both accounts are linked to the same email address.
I would like to be able to work on my mails (outlook account) and then send replies thanks to the imap account.
In office 2007 there is an option to enable you to select the account to be used for repling or sending emails. No such option in WM6?
Thanks
Michel
Ps. On top anyway to retrieve several emails accounts in one go?
I think you are looking to sync your company email. You will need your IT dept to set up Exchange for you to do this:
http://www.microsoft.com/windowsmob...ketpcphone/email/company/exchangeoverair.mspx
Thanks.
Sadly I'm not using a Microsoft Exchange Server.
Outlook is directly retrieving emails from my imap server (sync with my Kaiser). When I'm roaming, I retrieve mails on the imap server directly.
I'm not able to reply to mails previously sync (outlook account) when I'm not at the office - This is an issue as I'm consultant and I stay days without coming back to my home base.
Thanks for your help
Michel
Message up.
Sorry & Thanks
hey man i hated that too i thought that m$ didnt make this a thing you can do out the box.. just download emoze or another similar app that will push everything to your phone and from your phone to your comp.. if i were you when you do this dont have it push your contacts because when you plug in to active sync it doubles
Thanks - I will give it a try.
But it is weird it is not possible to select the account to be used when sending/replying to emails.
I tried to copy/past my answer from my outlook (sync) account to my roaming one and this is not even working.
Any other idea?
Thx
M
No solutions?
Maybe using another email client?
thx
M.
pocket outlook is gimped without exchange... also, exchange 2003 has push enabled if it's up on service pack but lacks html email and some other instant sync capabilities that 2007 has...
if i didn't setup my own server i would def say paying for hosted exchange is worth it... ive messed with all those other sync/push clones but nothing comes anywhere near to the functionality/ease-of-use of having direct sync with exchange.
I will check for an hosted exchange server.
As a temp solution I will try FlexMail 2007: It is possible to reply to sync mail with another account.
mbxl said:
Any other idea?
M
Click to expand...
Click to collapse
Would this fix your problem? Set Outlook on your PC to "Leave a copy of messages on the server", and have your Kaiser retrieve all your messages from the IMAP server directly, whether you're in the office or not. If the Kaiser is connected via ActiveSync, it will use your PC's internet connection anyway, so no extra network charges.
That way all your emails are in one account on the Kaiser, and you could even turn off Outlook mail syncing in ActiveSync and reply directly to emails from the IMAP account on the Kaiser.
If you can't find "Leave a copy of messages on the server" in Windows Outlook, on my version (Outlook 2003) it's under Tools/Email Accounts/View or Change/Change/More Settings/Advanced (well hidden).
Can't confirm this option is there for IMAP - I use POP3 myself.
mbxl said:
I will check for an hosted exchange server.
As a temp solution I will try FlexMail 2007: It is possible to reply to sync mail with another account.
Click to expand...
Click to collapse
I haven't done too much looking at exchange hosting solutions but I think $10/month is the minimum you'll find... mail2web appears to have good hosting solutions.. you can try out their free service but it requries you to use their email address unless you upgrade to the $10/month plan.
Hi I just downloaded windows live onto my verizon xv6800, but when i go into setup new email account in outlook and enter my email address and select automatically get settings, it then says found settings for msn.com, but then it just transfers me to windows live. I cannot get outlook to send and recevie messages. Any help you can offer would be greatly appreicated.

setting up a corporate email troubles

I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Do you guys use Outlook webaccess?
in my case I clicked on the manual setting and had to do the following:
domain\user name
password
server address (ex: mail.theplaceiwork.com)
and selected SSL
this routed it through the outlook web servers instead of the internal exchange servers which are behind the firewall...
make sense?
Gene_Bailey said:
I apologize right off the bat for this thread if this is a repeat, and I surely hope it isn't as I searched the forums looking for a fix, but I found nothing.
I'm having issues setting up my bosses Outlook email account on her new captivate. I enter in the email address, the password, the server/domain name, all the info that I have, and it says that connecting to the email server has failed. I'm unsure if this is a limitation of 2.1 or if this is a user error.
If anyone has had success setting up Outlook email with the captivate please help!
Click to expand...
Click to collapse
Are the email admin? Does your company use Exchange? Do you support mobile devices connecting to Exchange?

Help setting up exchange/mail

Hi, I'm a noob. I have a work email that I think uses exchange (it's a big corporation and we have outlook/entourage in the offices). I can also access my email from anywhere via https://webmail.*****.com/
I can't figure out how to sync my mail app with that email. Any help would be greatly appreciated.
Try the "Exchange by TouchDown", I'm sure will help
Are you using the default Froyo Email app? or something else?
your username/password combo should be your normal login credentials to login to the webmail service. If your company requires you to append the domain to the user name then it will look like this: domain\username
The server address will be the url of the webmail service for OWA. You may need to also allow all SSL connections for this to work properly.
Hope that helps.
there also is a chance that your company has not provisioned you for Exchange ActiveSync. If none of the above work, give your IT department a call and verify that youre mailbox is enabled for EAS
in the default htc app choose for exchange and put these exactly like underneath
e-mail adres [email protected]
server adres webmail.*****.com
password the password you use to log in to webmail
yes, your server requires an encrypted ssl connection
No domain name is required!!!
Hm. I tried everything above and still cant get it to work. Will talk to IT, thanks guys!

How to setup Outlook for Exchange Server on WP7?

I am trying to setup a WP7 Outlook, but it won`t connect to a company Exchange Server.
Always getting error- Error code: 80072EE7.
I have read on web that certificates needs to be installed on wp7. I did it, but no luck.
I used to synch this exchange account on my HTC Evo 4G.
Any ideas how to fix issue?
I wish WP7 had a better way to load self-signed certificates.
Best way to install a cert is to e-mail it to yourself using a Gmail account, set up the Gmail account on WP7, open the e-mail and the resulting certificate attachment, and then install the certificate.
Thanks for response,
But,
Everywhere on web people talking about certificates and no one says which particular cert needs to be installed.
I tried with verisign, Microsoft root authorication and other kind public certificates. But issue still persist.
Who knows where can I get the exact certificate from?
Also make sure you are putting in the local domain
(whateveryourdomain.local)
It is required for WP7 unless your username has the domain in it.
For cert... here is what one user said...
1. went to google chrome on my desktop, spanner, options, under the hood, manage certificates.
2. go trusted root certificate authorities.
3. found the certificate from our server.
4. exported it as a DER encoded binary X.509 (.cer) file to the desktop
5. emailed it to my godaddy account on my WP7 phone.
6. clicked on the link installed it AND THEN created the outlook account on my WP7 phone.
IT IS IMPORTANT TO NOT HAVE ANY OUTLOOK ACCOUNTS ACTIVE WHEN INSTALLING THE CERTIFICATE.
thanks for all your help guys!
yes, sure I have local domain:
\whatever - this is what i used on android outlook settings.
how to know which one is our server certificate?
in WP 7 though you don't need a slash. just the domain name when it asks for it.
For the cert... can you get to your mail server via web mail?
For ours in IE9, i just click the lock by the address bar and hit view certificate. Also if you know your Exchange admin, ask him to send it to you via the hotmail account. they you can just click on it and install it.
I believe we do not use any certificate. probably we use public certificates. i do not see lock next to address bar.
Does you host require on device encryption?
Does your company provide instructions for other phones? I may be able to tell you or translate them to how it works in windows phone.
No lock? go to advanced in account and uncheck ssl. I think its on by default.
If that doesn't work pm me the the web outlook address an i can tell u if there is one on there at least.
still cannot synch my outlook account. is there any new ideas?
The only thing left i can say is talk to your exchange admin / tech support. All the settings seem correct for a normal setup. Maybe they are using on device encryption... the only thing that windows phone really doesn't support for exchange, or maybe there is a setting we don't know that they will tell you.
The questions to ask are -
Does it require on device encryption?
Is the certificate required the same one outlook webmail uses as that is the one i walked you through installing?
Is the mail server address the same as outlook webmail minus the owa?
What is the local domain of the mail server? (that is different then the mail server address in most cases)
Does the username have to be whole email address? domain\username? or just username
Does the exchange admin have to add my phone?
Hope that helps get your questions answered.
I need some help also. I had my exchange account on my phone until my comp did server upgrades. This knocked me off as they say this will only support Blackberry and iPhone, don't ask me why. So I was able to setup my exchange account on my Android Epic 4g after trying for a week, as I figured if an iPhone can access it my Android should also. But I have tried the same settings from my Android phone on my WP7 and no luck.
After reading this it looks like I need to follow the above mentioned steps to manually add a sec cert to get it working just right?
I really want my exchange account on my WP7, sucks trying to be on the phone and not be able to download attachments cause you are talking on the phone that gets the email.
Any help would be great!
Did you mean to include a URL or two in there? Anyhow, setting up WP7 to work with Exchange should be pretty easy, although I'm not sure it will do EAP with anything older than 2007 (though IMAP on older servers will work fine). Both of my phone's synced Exchange accounts were set up easily and automatically by just telling it to add the email address; it found the servers and automatically configured the accounts.
black06c230 said:
I need some help also. I had my exchange account on my phone until my comp did server upgrades. This knocked me off as they say this will only support Blackberry and iPhone, don't ask me why. So I was able to setup my exchange account on my Android Epic 4g after trying for a week, as I figured if an iPhone can access it my Android should also. But I have tried the same settings from my Android phone on my WP7 and no luck.
After reading this it looks like I need to follow the above mentioned steps to manually add a sec cert to get it working just right?
I really want my exchange account on my WP7, sucks trying to be on the phone and not be able to download attachments cause you are talking on the phone that gets the email.
Any help would be great!
Click to expand...
Click to collapse
Did they post instructions on what was needed to get an iphone on it? Should be similar with windows phone. For the cert, once you get it, email it to your hotmail and open it. THat will install it.
ROCOAFZ said:
in WP 7 though you don't need a slash. just the domain name when it asks for it.
For the cert... can you get to your mail server via web mail?
For ours in IE9, i just click the lock by the address bar and hit view certificate. Also if you know your Exchange admin, ask him to send it to you via the hotmail account. they you can just click on it and install it.
Click to expand...
Click to collapse
once i click the lock and see the cert. how do i get it to send it in an email?
---------- Post added at 11:22 PM ---------- Previous post was at 11:16 PM ----------
ROCOAFZ said:
Did they post instructions on what was needed to get an iphone on it? Should be similar with windows phone. For the cert, once you get it, email it to your hotmail and open it. THat will install it.
Click to expand...
Click to collapse
other co-workers have their iphone's working just fine. I will get a hold of one and see if any settings in there make it work.
but again i got it setup on my android phone without much issue and those same settings won't work on my WP7. it errors about the cert.
as stated I can click the lock and view the cert from web access but how do I email it to myself? i don't see a export option.
lastly, they block any IP but intranet IPs to access the mail.companydomain.com so the cert from there may not even help?!?!?
to access mail from home/laptop i have outlook setup so no need to access via the web.
any help you can give to get this working would be great!! and yes IT won't give my squat.
Have you tried manual setup. That's what mine requires. I put in my email address and password but it never gets it. I then click on manual and add
Login name: whatdoyaknow
Domain: ad.xxx.com (actually mine is more complex than that, but start with ad.)
Server: exchange.xxx.com (again more complex)
I need certificates for most things, but this seems to work ok.
Actually I still have problems getting WM6.5 to connect, but WP7 goes ok with the above.

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