AudioManager problem - Touch Pro, Fuze General

Hey guys, I've got this problem where HTC Touch PRO's TF3D Music tab can't play my music. I would get an error message "AudioManager_eng.exe has encountered a problem" and "shell32.exe has encountered a problem", smth like that. I've tried deleting the .VOL file and then soft reset. But when I go to the Music tab, AudioManager would Search for audio files and then those 2 error messages would pop up while searching and AudioManager will juz show "Searching" on the Music tab.
I've done a hard reset but to no avail. I really need this fixed. Thanks guys!

Come on guys. Anything?

Maybe you should try flashing a custom ROM.

I remember having this problem, I don't know how i resolved it, but just search AudioManager_eng.exe in google you'll find you answer, I'm sure.
Did you change your storage card to "my documents"? If so change it back there are to many problems.
Regards,
AJ

ajvdn said:
I remember having this problem, I don't know how i resolved it, but just search AudioManager_eng.exe in google you'll find you answer, I'm sure.
Did you change your storage card to "my documents"? If so change it back there are to many problems.
Regards,
AJ
Click to expand...
Click to collapse
I don't wanna flash a custom ROM. Also, what did u mean by changing my storage card to "my documents"?

You need to download mp3tag, transfer your music back to your desktop, strip all the tags off your songs and resync it. This fixes the audiomanager crash. I had the same problem and I tryed this and it worked. This solution comes from the Diamond forum

Wow, that fixed the problem. Thanks! So AudioManager doesn't support ID3 tags? If I added only album art into the tag, will the same problem occur?

Sil3ncer said:
Wow, that fixed the problem. Thanks! So AudioManager doesn't support ID3 tags? If I added only album art into the tag, will the same problem occur?
Click to expand...
Click to collapse
I'm not sure but give it a try and let us know. There has to be a way to still get our album art on our music and have it play through audio manager

You can install the album art, as I have it running perfectly on my TP. I did learn though that you can only install the art assigned by Media Player on your pc. I had two songs that I assigned custom album art. When trying to load the songs in my TP, I got an error similiar to the one you were getting (don't remember the exact, but did reference an *.exe file not working properly).
Good luck with your testing.

th1nm1nt said:
You can install the album art, as I have it running perfectly on my TP. I did learn though that you can only install the art assigned by Media Player on your pc. I had two songs that I assigned custom album art. When trying to load the songs in my TP, I got an error similiar to the one you were getting (don't remember the exact, but did reference an *.exe file not working properly).
Good luck with your testing.
Click to expand...
Click to collapse
The album art assigned by WMP is not embedded into the MP3. I've found that if the album art is not embedded into the MP3, the album art will show up on WMP when u play it but won't show up if u transfer the song into an mp3 player or another PC. An embedded art will ALWAYS show up no matter where u play it from.

Sil3ncer said:
The album art assigned by WMP is not embedded into the MP3. I've found that if the album art is not embedded into the MP3, .
Click to expand...
Click to collapse
Correct, they are simple *.jpg files. I was referring to custom album art I assigned in Media Player (also *.jpg) would cause issues when attempting to play on TP. Not sure if there was another tag assigned in MP, but it didn't agree with my TP.

Related

Problems adding music to device?

Hi everyone,
Just got my Pro yesterday and generally loving it - with one major problem though.... I can't seem to add music to the device.
If I dump them straight on the memory card then TF3D music tab says "No Music Found", if I sync them over WMP11 to the device then it shows them - but no album art and their durations are all zero seconds. WMP won't play them either. They're just in MP3 format and play fine everywhere else.
Help?
In the TF3d music tab, click on the Library softkey. You should be able to find them in there (under artists, albums, etc). Once you select a song, it will then load into the TF3d music tab. Hope that helps.
Thanks, I can get them to show there but without album art and the duration is zero seconds... WMP Mobile shows an error "access denied" when i try to play them there, if that helps.
I have no problem accessing my mp3s, but I did not use WMP11 to sync them.
I just copied mp3s right onto my microSD card, separated into folders by album (eg: \Music\artist1\album1\song.mp3), with a folder.jpg image for the album art. TF3d/Library recognized the files and the album art with no problem.
Hmmn, tried that, still the same thing. Just hard reset the device and still a no-go. This is beginning to really bug me very badly (like sending the device back kinda bad).
Double post to update:
So, I find that I can add WMA files without a problem. So at least I have a viable work-around for the problem. This doesn't actually help me sort out what the problem regarding mp3s actually is.
I thought it may be something to do with the File Associations, that I broke them somehow by installed Coreplayer, but I'm less sure now that a Hard Reset didn't solve the problem. It still could be, I see others have had similar problems relating to the registry (although their problems always came after installation of a different media player, rather than on the devices stock ROM). Does anyone know where the pertinent registry values are, and what they should be? Or perhaps others have some different solutions?
Double post to update:
So, I find that I can add WMA files without a problem. So at least I have a viable work-around for the problem. This doesn't actually help me sort out what the problem regarding mp3s actually is.
I thought it may be something to do with the File Associations, that I broke them somehow by installed Coreplayer, but I'm less sure now that a Hard Reset didn't solve the problem. It still could be, I see others have had similar problems relating to the registry (although their problems always came after installation of a different media player, rather than on the devices stock ROM). Does anyone know where the pertinent registry values are, and what they should be? Or perhaps others have some different solutions?
Have you tried soft resetting and deleting the file
\Application Data\HTC\AudioManager_Eng\AudioManager_Eng.vol
before switching to the TouchFlo Music tab?
Found I've had to rebuild my library in this way each time new mp3s have been added.
(I assume the mp3 aren't DRM protected - copied a number over myself by mistake which caused a similar problem.)
Probably a silly question,
When i synced my phone with Windows media player 11, all the tracks went across but not the artwork. Having looked in the folders on my pc, i see that the folder has an image, but there is no image file to transfer to the TPro. How do i get the artwork across and does this have to be a manual process.
If the album art is in the folder and named folder.jpg it automatically picks them up ardsar.
Thanks for that Lazy Slug, I'll give it a go.
NZtechfreak said:
If the album art is in the folder and named folder.jpg it automatically picks them up ardsar.
Thanks for that Lazy Slug, I'll give it a go.
Click to expand...
Click to collapse
Fancy seeing you here, and sorry didn't mean to hijack your thread, it's a great forum eh!
im using vista with wmp v. 11 and wmp cannot see my touchpro even if it is connected (via bluetooth). i've got no problems syncing mails, calendars, etc. i just cant seem to sync audio files using wmp.
thanks.
Well, my problem is sorted (kinda). I backed up my mp3's to a different external hardrive, something has happened in that process that means they only work on my PC - my PS3 can no longer stream them, my N82 can't play them, my Touch Pro can't either. I'm still trying to work out how to fix them (although when I have time I'll dig up my old drive and see whether they work from there). So good news: nothing wrong with my PS3, N82, Touch Pro.
Regarding your issue dido-11 - have you set up the Touch Pro to sync in WMP11? Instructions are in the manual for how to, if you haven't already tried.
NZtechfreak: indeed, it's in the manual. sorry, quite excited to use it right away without looking at the manual.
fhsieh: thanks, ill try that method as well.
NZtechfreak said:
Hi everyone,
Just got my Pro yesterday and generally loving it - with one major problem though.... I can't seem to add music to the device.
If I dump them straight on the memory card then TF3D music tab says "No Music Found", if I sync them over WMP11 to the device then it shows them - but no album art and their durations are all zero seconds. WMP won't play them either. They're just in MP3 format and play fine everywhere else.
Help?
Click to expand...
Click to collapse
Did you try to reencode one mp3 in standard 128 (not VBR) and see if is played?
They're all constant bitrate, they work when converted to WMA. I don't think its a problem with encoding though, since they worked fine with everything previously.
NZtechfreak said:
If the album art is in the folder and named folder.jpg it automatically picks them up ardsar.
Thanks for that Lazy Slug, I'll give it a go.
Click to expand...
Click to collapse
I am syncing my music with Windows Media Player 11 - it syncs over fine and the image art is there when playing the music in the windows media player on the fuze, but not present in the cover flow app. Where are these images stored? There are no jpgs in the directories where the MP3s are.

Help me fix pocket player. or suggest alternative player

Ok, so i really would love to fix few problems in pocket player, namely, there are a few of my songs just not playing for some reasons, they are mp3 just like all the others ripped from their discs just like the rest but just wont work, any suggestions?
also, the library seem to have a problem in common with WMP, at least for where i get songs ending up in unkown albums or artist (in wmp i also get multiple albums with the exact same name under the same artis when they really should be one album)even though they are put in the correct album/artist in my computers wmp library.
Please any suggestions what might be wrong? I have put the music on the card several times both by the phones link cable or the memory card plugged directly in to the computer.
Also feel free to suggest any good free media players, mortplayer is good, but i cant seem to find a way to get it to work in landscape mode so... otherwise its great with its changer mode and all...
Leonick said:
Ok, so i really would love to fix few problems in pocket player, namely, there are a few of my songs just not playing for some reasons, they are mp3 just like all the others ripped from their discs just like the rest but just wont work, any suggestions?
also, the library seem to have a problem in common with WMP, at least for where i get songs ending up in unkown albums or artist (in wmp i also get multiple albums with the exact same name under the same artis when they really should be one album)even though they are put in the correct album/artist in my computers wmp library.
Please any suggestions what might be wrong? I have put the music on the card several times both by the phones link cable or the memory card plugged directly in to the computer.
Also feel free to suggest any good free media players, mortplayer is good, but i cant seem to find a way to get it to work in landscape mode so... otherwise its great with its changer mode and all...
Click to expand...
Click to collapse
Hi
I don´t know how to help you to fix your pocket player but I can recommend you S2P it´s fantastic! you can check it here: http://forum.xda-developers.com/showthread.php?t=417511
Good luck,
Yea ive tried s2p, but i just dont like its folder view, i want to see the folders on my memory card too please i have my songs categorized in folders... or the fact i need to swipe left for next album, should be right
so thanks for the suggestion but... just dosnt work that great, yet, i do think it will be the greatest player some day
Leonick said:
Yea ive tried s2p, but i just dont like its folder view, i want to see the folders on my memory card too please i have my songs categorized in folders... or the fact i need to swipe left for next album, should be right
so thanks for the suggestion but... just dosnt work that great, yet, i do think it will be the greatest player some day
Click to expand...
Click to collapse
TCPMP is another option, but will be good to know which ones you already tested so we can help you better
Ive tried,
WMP
MortPlayer
Pocket Player
S2P
this far pocket player is my favourite axept for the stated problems (and it could really use a change mode, switching album when the current ends), though mort is perfectly fine, except for the lack of landscape mode
(as for those few songs that wont play in pocket player, they play in the other players ive tried)
Leonick said:
Ive tried,
WMP
MortPlayer
Pocket Player
S2P
this far pocket player is my favourite axept for the stated problems (and it could really use a change mode, switching album when the current ends), though mort is perfectly fine, except for the lack of landscape mode
Click to expand...
Click to collapse
Well we are advancing
Try one of this ones then:
winampaq
gsplayer
PocketMelody
Core Player
PocketMusic
Simpletunes
Sounds like your problem is with the files, not the players.
TheChampJT said:
Sounds like your problem is with the files, not the players.
Click to expand...
Click to collapse
I think you´re right mate, perhaps the problem is how they are organized...
ok ill try those out, but if its the files that are fault isnt it strange that pocket player is the only player of both mobile and pc ones that wont play it? the others from the same discs play without problems
Can Pocket Player play AAC files?
I'm sure before I did a hard reset on my Xperia I had it playing those files. Maybe I am wrong, but it seemed to play everything from my iTunes library but the protected files, and now it plays only mp3 not m4a.
Alilynx said:
Can Pocket Player play AAC files?
I'm sure before I did a hard reset on my Xperia I had it playing those files. Maybe I am wrong, but it seemed to play everything from my iTunes library but the protected files, and now it plays only mp3 not m4a.
Click to expand...
Click to collapse
Yes it will play AAC files.
As far as not seeing or playing the other files, it could be the encoding/ripping that was done. What program did you use and how did you tag the MP3's? That will have a great impact on the result of Pocketplayer seeing and playing the files.
I personally love Pocket Player and will use nothing less. There are a lot of great apps out there, but PP has everything in it including the kitchen sink.
If you would like to try and re-rip some of your CD's I recommend you use EAC (Exact Audio Copy) with the lame format. You can google EAC and lame's latest download. Then google EAC setup and you will find a few great reads on how to set it up perfectly for what you want, even AAC if you desire.
Just my two cents.
I've had problems with songs not showing in the library or being shown in another album or artist. This was due to missing correct data in the AlbumArtist tag of the files (songs). I just updated these tags for all my songs and the library now displays them correctly. Also, some other files, like small wavs will not be included in the library if you have checked the HIDE SMALL FILES... option.
Alilynx said:
Can Pocket Player play AAC files?
I'm sure before I did a hard reset on my Xperia I had it playing those files. Maybe I am wrong, but it seemed to play everything from my iTunes library but the protected files, and now it plays only mp3 not m4a.
Click to expand...
Click to collapse
Please make sure you make a search for my articles - this question has also been answered in one of them. See http://forum.xda-developers.com/showthread.php?t=350786
dgaud007 said:
I've had problems with songs not showing in the library or being shown in another album or artist. This was due to missing correct data in the AlbumArtist tag of the files (songs). I just updated these tags for all my songs and the library now displays them correctly. Also, some other files, like small wavs will not be included in the library if you have checked the HIDE SMALL FILES... option.
Click to expand...
Click to collapse
btw, I've also devoted an entire article to these q's: http://forum.xda-developers.com/showthread.php?t=415063
My Pocket Player did used to play my m4a files, but since I did a hard reset and have installed the latest version of Pocket Player when I load up an album that is in m4a file format, it wont play. It shows them, but wont play them, exactly as if they were protected files bought from the iTunes Store, which in the case they are not.
I've tried going back to the old version of Pocket Player, but the same problem now happens there.
I've used Missing Sync for Windows Mobile on my Mac to put the files across, and they work fine on Core Player.
It's bad enough that my Xperia wont play protected aac/m4a files without all now not playing... eek...
Upgrading to Pocket Player 4 fixed this problem.
Alilynx said:
Upgrading to Pocket Player 4 fixed this problem.
Click to expand...
Click to collapse
I was going to suggest that very thing. Good to hear you got it resolved.

Touch Flo Media Playing not working

I had some media files (2 albums) stored on the Device memory. I cut and paste to the storage card and now the media player won't play anything, and it won't recognise new albums on the storage card?
Error message is...
We're Sorry....
A problem has occurred with AudioManager_eng.exe.
I have tried a soft reset but no luck, is there a way to reset the media player to default in anyway? or reload the sw?
I am using XDA Serra.
Cheers, Blair
re
Bump.......does noone know how to fix this?
Cheers, Blair
Same issue with me. I'm using NATF's 2.3 on the Fuze.
re
Well I am using S2P now which is working really nice, and is better that the Touch Flo player, although it doesn't have a playlist option.
http://forum.xda-developers.com/showthread.php?t=417511
However I would prefer to get the TF version working, even if I won't use it much now.
Cheers, Blair
I'm not sure but if you don't sync youy music library trough media player on your pc you're not be able to see it in Touchflo media player...
So try to sync some music this way or scan trough wmplayer to update the library, maybe this way TouchFlo media player show the list.
However I used to refresh the Touchflo music library deleting the folder called HTC under Application Data Folder at the root.
Reset the unit.
Just because TouchFlo does'nt seem to refresh any change made if I keep the same name on playlists or make modifications on albumart.
Hope this help! But I really recommend conduits Pocket player as the best player (lyrics, bluetooth, fullscreen albumart, equalizer, dsp, etc.)
TF3D Music player..
Thanks! Just downloaded the Conduit Pocket Player. Still wish I could use the TF3D interface to this or WinMediaPlayer. Maybe will be addressed in future NATF rom...
Jim
Anyone else have trouble w/ Pocket Player on the Fuze? It seems to 'skip' about once or twice a song, w/ no exceptions. I can't figure out how to fix that. Any ideas?

Cover art on Mp3 player

can anyone tell me why the cover art shows up on WindowsMediaPlaye but when i sync it with my fuze only some of the cover art shows up on the music library? im using the Elite RC2 rom if that helps....
anyone? know the answer to my problem?
If you want cover art for music you need to save a hidden file in the same directory as the mp3 file and name it like this '~hTC_Piano Chill.jpg'. Just start the name with ~hTC_ and then the name of the album.
Then edit the album title on the summary tab of the mp3 file to use the album name that is the same as the jpg. Don't include the ~hTC_ part there though. That's it.
Or embed the album art in the tags.
I use this program:
http://www.mp3tag.de/en/
Then I add the album art to all of the files. You can use this program to get album arts too from amazon.
Then I just put the files in my storage card
And BAM! You have it. After putting in your phone you might have to soft reset in order for the album picture to appear.
xhypnotik said:
I use this program:
http://www.mp3tag.de/en/
Then I add the album art to all of the files. You can use this program to get album arts too from amazon.
Then I just put the files in my storage card
And BAM! You have it. After putting in your phone you might have to soft reset in order for the album picture to appear.
Click to expand...
Click to collapse
I've got over 10,000 songs. Is there an automated way to do this?
alabij said:
I've got over 10,000 songs. Is there an automated way to do this?
Click to expand...
Click to collapse
Not really. This program is best for one album at a time. If you have your 10,000 songs well organized in separate folders you can do this with ease.
alabij said:
I've got over 10,000 songs. Is there an automated way to do this?
Click to expand...
Click to collapse
i use mediamonkey, it can download album art from the net and update the tags... it can even sync with the TP.. i tested around 10 mp3 ID3 Tag programs before i found mediamonkey. Try it
windows media player has that function, just right click the song/album --> find album info ---> select right one ----> ok ----> right click song/album again ---> update album info.
or do what i did iTunes will do it very will, u need an account
MOE
WMP and Itunes both add album art work to their own libraries and it doesnt all sync over to the fuze for some reason. thats why i started this thread.....
now on to a new but related problem. i used mp3tag to edit the tags and embed all the album art then dropped all my music into my card and did a soft reset. the problem now is that instead of displaying the album art i get " ! " sign.anyone else had this problem? or know how to fix it?
does sync media monkey have the same problem?
or do i need to sync it using WMP again?
EDIT: nvm problem fixed itself guess it just needed a min to read all those song the majority of the song have albulm arteork and tags just a couple here and there that i either missed or just need to re upload. thanks alot for turning me onto mp3tag love it

Music Tab Player Hangs

Hi,
I have narrowed down my problem to the music player attempting to update album art.
After some time, it just hangs and stops playing. Eventually it comes back and music can continue.
I think the problem is with it trying to update the album art (I see the spinning circle on the top left)
I have read some issues with the files being read-only but that is not my case.
I also don't have any of the Update Album Art settings checked so not sure why it is even trying.
My music all has correct art. I've done it on my PC.
Any way to stop the player from trying to get the album art?
Thanks very much.
You can't stop it, a process is started when it starts loading the album arts, when that is killed or you reboot your phone you have to load them again. I never had to load the album arts 2 time.
ArtieQ said:
You can't stop it, a process is started when it starts loading the album arts, when that is killed or you reboot your phone you have to load them again. I never had to load the album arts 2 time.
Click to expand...
Click to collapse
Any idea why it causes the player to hang?
Thanks.
Well.. for me I can't even play the music until the album arts are 100% loaded so I just wait till they are lol. You should do the same or use another media player such as PocketMusic Player, S2P or Nitrogen.
ArtieQ said:
Well.. for me I can't even play the music until the album arts are 100% loaded so I just wait till they are lol. You should do the same or use another media player such as PocketMusic Player, S2P or Nitrogen.
Click to expand...
Click to collapse
Please excuse the ignorance but how do I know they are loaded? Once the spinning ring stops?
Thanks.
pgonza02 said:
Please excuse the ignorance but how do I know they are loaded? Once the spinning ring stops?
Thanks.
Click to expand...
Click to collapse
Yes, that's right.
I think I understand now.
I thought the Update... were toggles that meant to update as it went, but they are just actions.
Thanks a bunch for clarifying.
I left the phone on the music tab overnight, and even after that whenever I come back to play music it still seems to try to update the album art.
Is there any way to batch complete this?
Thanks.
That's strange. What I have done is like this: Storage Card\Music\Artist\Album and there I put all the songs from a release together with the album art and name it "Folder.jpg". After you update the library in WMP and go to the HTC player it will create a new .jpg in all folders.
ArtieQ said:
That's strange. What I have done is like this: Storage Card\Music\Artist\Album and there I put all the songs from a release together with the album art and name it "Folder.jpg". After you update the library in WMP and go to the HTC player it will create a new .jpg in all folders.
Click to expand...
Click to collapse
I don't go through WMP, just copied my files manually but they all have the album art in the same file structure you mentioned. I use Media Monkey to clean up my media.
On a separate note, I noticed that you are from Sweden, a friend is going to Stockholm on Friday. Do you think flights from the US will be making it in by then?
Thanks.

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