Hi There,
I got an HTC Cruise for 6 months now, it works just fine until this week.
The Navigation wheel doesn't work anymore. It works to go up/down or left/right but i couldn't scroll or roll anymore. The device didin't fall or something like that.
Someone got an idea ?
Thanks.
obviously you will have thought to soft reset the device, have you tried a full hard reset?
if not, give this a go, and make sure you back EVERYTHING UP, as this will wipe your device.
If that dont work then its hardware and you need to send it back to the shop for repair as it is still under warranty.
RoninIron said:
Hi There,
I got an HTC Cruise for 6 months now, it works just fine until this week.
The Navigation wheel doesn't work anymore. It works to go up/down or left/right but i couldn't scroll or roll anymore. The device didin't fall or something like that.
Someone got an idea ?
Thanks.
Click to expand...
Click to collapse
same problem here. i think its a manufactury problem.
made in taiwan
I wish I could figure out how to stop my wheel from scrolling/rolling and just have it go up/down/left/right. More often than not, that damn wheel navigates me everywhere but where I want to be. Maybe if you figure out how to fix yours, we'll have a way to turn it off
Related
Dear all,
I would like to ask you if I am only the one unlucky...
It is on my second S710 that the right arrow key stop working...for the fist phone I have send it to repair but of course it took 2 month to come back...
This time since It happens again on ANOTHER s710, I would like to know if some of you experienced the same and if there is a quick fix instead of sending it to the repair.
Thank you
I had a similar problem with my up arrow key on my s710,i guess it was because i overused it playing jumpy ball,after sometime the full d-pad came out and i sent it to HTC and it hasn't yet returned..so it is a possibility that u overuse your right arrow key and hence it may be happening or maybe because of dust..try doing something to remove the dirt in...
tuleggi said:
Dear all,
I would like to ask you if I am only the one unlucky...
It is on my second S710 that the right arrow key stop working...for the fist phone I have send it to repair but of course it took 2 month to come back...
This time since It happens again on ANOTHER s710, I would like to know if some of you experienced the same and if there is a quick fix instead of sending it to the repair.
Thank you
Click to expand...
Click to collapse
this problem has been bugging the heck out of me. I only noticed it once I flashed custom ROMs. I may go back to the ATT rom or chadsters stripped ATT rom if need be.
it happened on all versions of EnergyROM I have used over the last few months and on hergs new wm6.5 rom as well.
my talk and end buttons just seem to stop working sometimes and act as the home and back buttons respectively when they fail. Sometimes even the back and home buttons stop responding and the whole area aside from the dpad is useless. This only happens after a while and a soft reset temporarily fixes the issue...until something triggers them to stop working again.
this is causing me extreme frustration with my Fuze that I otherwise love...
is anyone else having this issue? is there a fix? if not, I will try just moving back to a stock ROM and see if it happens.
Yes, I have the exact same problem on the same roms.
Turning the screen off and on again seems to fix it for me.
I am using the stock ROM and have this issue.
Moved to the Raphael subforum
same problem
i have same problem..yesterday i flash new EnergyRom Genesis and 1.14.25.05 radio..and all my buttons except hw keyboard stop working (volume up,down,back,home,answer call,end call button stop working)..so i falshed back older EnergyRom and its still not working (older EnergRom was ok, everything worked fine for me), some people have same problem and solve it by flashing back stock rom, but i tried so many original stock rom and cooked rom with combination with many radio and soft resets and hardresets..and its still not working...i dont have warranty now-so i dont know what to do...but iam sure-that it is software problem..but dont know what to do..please help me..
I had the same problem, twice. I don't know if it is EnergyROM that causes this or that its just because so many people flash EnergyROM that they notice it and think it is what causes it.
My first time also started shortly after flashing my first EnergyROM, when my FUZE was about 5 months old. No matter what I tried flashing, hard resetting, anything I couldn't fix it. So I reverted it to stock and had AT&T replace it. The second time this happened was also about 4 months after I got my replacement. I was also running EnergyROM, but I had been running the same ROM and hadn't flashed for over 2 months when it started again. Once again, I had to get it replaced under warranty.
I assume this problem isn't very widespread and don't know if it is a hardware fault or if flashing ROMs someway changes something that isn't always changed when flashing ROMs. This may even be an AT&T specific issue. I would recommend just calling and having it replaced, everyone who bought it new still has warranty, and hopefully if you bought it refurbished it isn't over 3 months old.
Since I have had this issue twice and they sent me DOA replacements 2 times, they offered to give me another phone last time I asked for a replacement. They offered the Epix and the Incite, which I declined and took another FUZE instead. I told them to note it on my account. I am going to try getting my FUZE replaced with a Touch Pro 2 once that is at least 1 month old.
thanks very much for your reply...iam from czech republic..every from my last five WM phones i bought in czech republic was new from T-Mobile..but i lost my first touch pro (it cost me 600euro)..so i decided to buy second touch pro in england, when i was there on holiday (prize only 200euro- but second hand)..now iam back in czech republic, buttons on my touch pro dont work and i dont have warranty i loved energy rom..but i think, that it is reason, why my touch pro dont work
I have the same problem with my Fuze (using NATF 4.5 ROM). I don't think it's a software issue. I think it's a malfunction of the capacitive touch sensor (NAV sensor) that controls the entire bottom panel of the phone (HOME/BACK/TALK/END and Smart Touch wheel). Search for a tool called navdbgtool.exe. It lets you see what inputs are registered by the panel (e.g. where it detects a touch or which buttons are pressed). Mine sometimes works fine but randomly malfunctions (zoom functionality is broken, buttons do not perform the proper commands).
Same here!
I only have flashed Shep's and Timolol's ROM.
what is wrong?
i'v seen somewhere on forum for blackstone, that hard spl can cause weird problems like that, maybe touch pro needs 'bios' update?
it's just a thought, as i've got same problem... really annoying ####!
I have the same problem!!!! I thinked that was a hardware problem but now that I have read all your post I think is a software problem, because I'm using ENERGYROM with sense 2.5 and zoom function is broken and I have the same problems with all keys......I don't now waht to do.....Any ROM fix this problem??? I open a new post, please check:
http://forum.xda-developers.com/showthread.php?t=596314
Glad to know that others are having similar problems. Just flashed to the latest version of the EnergyROM and having trouble with the Talk key.
A soft-reset seems to fix it for awhile, then it randomly stops working. Haven't had time yet to either hard-reset or flash back to the previous version. Will try that when I get time.
I do suspect it is a software issue. The key press is registered, something is making it do something else. So the solution for me is using Tarkim's Keyboard Config, having it map that key to Talk. Works like a charm!
Okay, finally had a chance to do a hard-reset. The buttons now work like a charm and overall, things work much faster. Not sure what the deal was, originally went through the proper steps to flash, including a hard-reset afterward...
I'm glad that you solved your problem....but please where I can get the Tarkim's Keyboard Config?? I did a hard reset and nothing happened!!! Thanks for your help.
Sorry, didn't have the link handy at the time. Here's the thread about it: http://forum.xda-developers.com/showthread.php?t=521786
to resolve my issue on this thread...
I took my phone in for warranty replacement due to this issue. I got a new phone, flashed the ROM I was having issue with at the time and have not had a problem since on any ROMs
I have the latest "stock" rom installed and I am having the same problem. Hard reset or soft rest doesn't permanently fix my problem. Also my navigation "wheel" in the middle will sometimes go bizerk while typing texts, in the form of zooming all the way out and zooming all the way in...very fast. Never understood that button. I don't use the bloatware. Seems like a hardware problem to me?
Another feature that has stopped working as of lately was is the selecting of multiple email msgs with one finger swipe... I have to use the shift button to select multiple msgs.
Seems that HTC has stopped supporting the fuze, as there is no support on their website?
I have had my Samsung Galaxy S i9003 for a month and my soft keys stop working!!!!
every time i i press the home key the other two soft keys light up. but when i press the soft keys they just do not respond. it is really frustrating!
is there any cure for this problem?
Try Factory Reset first...
Hope that works
Uhmmm not sure if this will work but get sgs tools and upgrade your touchscreen version? I think that's right I'm not sure, but just mess with the app until you find something that upgraded your soft keys? I forgot its been a while. Sgs isn't working right now because I'm on miui :/ sorry
Sent from my T959 using XDA App
zhaky_gng said:
Try Factory Reset first...
Hope that works
Click to expand...
Click to collapse
yea i did all that yet it didnt work. so any other options??
duboi97 said:
Uhmmm not sure if this will work but get sgs tools and upgrade your touchscreen version? I think that's right I'm not sure, but just mess with the app until you find something that upgraded your soft keys? I forgot its been a while. Sgs isn't working right now because I'm on miui :/ sorry
Sent from my T959 using XDA App
Click to expand...
Click to collapse
oohh i see. but i just gave my cell today to a guy who is going to check it and will let me know by Thursday. i just hope there is some good news.
nagelmenezes said:
I have had my Samsung Galaxy S i9003 for a month and my soft keys stop working!!!!
every time i i press the home key the other two soft keys light up. but when i press the soft keys they just do not respond. it is really frustrating!
is there any cure for this problem?
Click to expand...
Click to collapse
i found the solution.. one is by doing full factory reset.. or updating your phone.. and if this does not work then the screen has to be replaced. as the small film inside the phone has got damaged..
why dont work it
Common complaint with the Samsung Galaxy's unfortunately, and maybe even some other Samsung types.
For my i9000m, the "return" soft key won't work if certain apps are running in the background. I know for sure that WhatsApp is one of them, especially if there is a pending message. I think CSipSimple unfortunately is another one.
Try going to Settings>Apps>Manage running services and kill anything that is non-essential. If that doesn't work, try temporarily un-installing the apps that run in the background and restarting the phone.
I found which apps cause problems by process of elimination. Luckily the the problematic ones are not ones I really need.
EDIT: Just realized that Settings>Apps>Manage running services does not show all running apps. I used Astra's Task Killer to get a complete list of running services. Sure enough, I installed CSipSimple yesterday and it was running in the background and killing my soft key functionality.
Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
xSkyElmo said:
Hi guys,
I'm using Motorola Milestone XT720 as stated in the title, and it is running on Dexter 2.2 Froyo.
About a month or so ago, my phone keyboard had been giving me problems, the letter 'Q' and '1' on the keyboard are no longer working. Then recently about 3weeks ago, the whole row including of 'Q','W','E','R','T','Y','U','I','O','P' is not working as normal. Now the column of 'Q' is not working as normal. Maybe i should say the screen. But by giving the phone a little knock on the screen it will allow me to type properly for awhile but the problem will return after awhile.
I read up on posts and some say it is the software problems.
What could be the cause? Is there any solution to it? Can you guys help me out please! Thanks in advance.
Click to expand...
Click to collapse
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
LibertyMonger said:
There is a post in here for a new digitizer replacement, not sure if that would fix it, but not if it is a software issue. what kind of warranty do you have? my provider gives us 2 years. I'm not qualified to answer your question just my 2 cents. Good luck bud.
Click to expand...
Click to collapse
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
xSkyElmo said:
My warrenty just ended ): i dont know what am i suppose to fix my phone. Is it the phone problem or the software problem?
Click to expand...
Click to collapse
Try using a different keyboard and if qwerty isn't working with a different keyboard, it is probably a hardware issue. My guess is that the touch screen isn't calibrated. A different kb will tell you if it is hardware or software.
sounds like a hardware problem... why dont you email the service center and ask how much it costs to replace the screen, and then go for it if the price is reasonable? my phone's still under warranty and the guys at the service centre are quite good. went there to fix my lcd and they even helped me replace some other stuff like the metal frame and the digitizer...
I dropped my phone for the second time and now bottom touch sensitive keys aren't working. When I press those keys it registers input as bottom part of touch screen. I can't go back, press menu key or home key. Anyone knows how to solve this problem?
I have exactly the same problem.
It seems that display is ok but i cant type letters like:
t, y, f, g, h, c, v, b.
Also, it's similar area when i want to hang up, i can't press red button. However, other applications it seems to work ok.
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Zachary57 said:
Did you tried to put phone keyboard in landscape and have you same letters that doesn't work ?
You can download android system info from market and use multitouch test. With one finger you move in all screen area and you see if the circle is on all area. That will tell you if it's hardware or software.
Click to expand...
Click to collapse
Hmm, interesting, same area doesn't work.
nardev said:
Hmm, interesting, same area doesn't work.
Click to expand...
Click to collapse
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Zachary57 said:
If you have same area not working with keyboard in landscape and with android system info app it's may be hardware related.
You can try to flash back stock sbf to see if it's the same, with a nandroid backup you can restore all after and if you send your phone into warranty you have to flash back your stock sbf.
Click to expand...
Click to collapse
Will try sth of that.
Thank you
I got ipega 9055 game controller and noticed moving keys don't right. Keys get stuck or not register. Controller works in other phones.
This problem seems to be in other lenovo phones also.
I found some other people have similar issues:
https://forums.lenovo.com/t5/forums/v3_1/forumtopicpage/board-id/lp05_en/thread-id/923/page/2
In lenovo forums fix seems to be changing region to RU what seems weird. I have not tried this yet.
I was thinking does anyone else have game controller and issues like this?
Yes I do! And it drives me nuts trying to play Mario Kart. ?
Been trying everything to fix it...
titaniumfish said:
Yes I do! And it drives me nuts trying to play Mario Kart. ?
Been trying everything to fix it...
Click to expand...
Click to collapse
I'm going to flash custom rom because of this. I tried everything i can think of with no result..
This issue has been pretty long and Lenovo is probably not going to do anything about it.
It would be nice to know if problem persists in custom rom. I strongky think its software related but i will see after 14 days...
Been tempted to stay clear of rooting this one for the likes of sky go and android pay so let me know how you get on with the flash. See if it helps. I was checking the Bluetooth specs on my P2 compared to other devices and it doesn't seem to be that. So I'm stumped. It appears the joystick is the only thing not responding properly. One press and it appears to be stuck in that position. I know for a fact it's not the joystick. Works a treat on my old S5.
titaniumfish said:
Been tempted to stay clear of rooting this one for the likes of sky go and android pay so let me know how you get on with the flash. See if it helps. I was checking the Bluetooth specs on my P2 compared to other devices and it doesn't seem to be that. So I'm stumped. It appears the joystick is the only thing not responding properly. One press and it appears to be stuck in that position. I know for a fact it's not the joystick. Works a treat on my old S5.
Click to expand...
Click to collapse
I also wanted to stay stock for awhile longer..
Im also positive there is nothing wrong with my gamepad, tested mine with S6.
I let you know how it goes.
I can tell you now that nothing's wrong with your gamepad. In the MegaN64 app there's an option in input, controller, controller diagnostics to check the button and directional pushes. As you can see from the first screenshot the left joystick pushed down (AXIS-Y) is stuck on +0.67. Somewhere between half and a whole push. I had released the joystick while I took this screenshot. It's just stuck there. In the second screenshot I pushed the right trigger button (AXIS_GAS) Which cancelled the stuck joystick position but then that trigger button got stuck on +0.40. Nearly half a push. I had also let go of the trigger button while I took this screenshot. Personally I think it's down to Lenovo using cheap Bluetooth hardware. That's my guess. I'd love to be proved wrong though.
titaniumfish said:
I can tell you now that nothing's wrong with your gamepad. In the MegaN64 app there's an option in input, controller, controller diagnostics to check the button and directional pushes. As you can see from the first screenshot the left joystick pushed down (AXIS-Y) is stuck on +0.67. Somewhere between half and a whole push. I had released the joystick while I took this screenshot. It's just stuck there. In the second screenshot I pushed the right trigger button (AXIS_GAS) Which cancelled the stuck joystick position but then that trigger button got stuck on +0.40. Nearly half a push. I had also let go of the trigger button while I took this screenshot. Personally I think it's down to Lenovo using cheap Bluetooth hardware. That's my guess. I'd love to be proved wrong though.
Click to expand...
Click to collapse
Thanks for testing.
I really hope its not hardware problem.
I'm sad that this is pretty common problem with Lenovo phones and there is no support from their part.
How did you get on with the flash?
Any custom ROMS have any better result?
titaniumfish said:
How did you get on with the flash?
Any custom ROMS have any better result?
Click to expand...
Click to collapse
I have not yet flashed because of waiting period. Still 8 days remaining.
But in dev section i got answer that custom rom will fix issue.
Please check here: https://forum.xda-developers.com/showthread.php?t=3592706
page 4 #38
Then again I suppose there's no Knox counter on P2 haha. I'm assuming you can unroot if necessary?
Are you going to install that custom ROM in the link? Or another?
No knox counter but OEM lock what you can unlock from dev settings(waiting time 14 days). After that you loose warranty.
I was thinking to try AOSP extended(same as link) but i have not decided.
I suppose you can unroot and go back to stock but warranty is gone.
edit: Now im on Resurrection mod. No problem with bt controller what so ever.
Kiryo24 said:
No knox counter but OEM lock what you can unlock from dev settings(waiting time 14 days). After that you loose warranty.
I was thinking to try AOSP extended(same as link) but i have not decided.
I suppose you can unroot and go back to stock but warranty is gone.
edit: Now im on Resurrection mod. No problem with bt controller what so ever.
Click to expand...
Click to collapse
I was going to update anyone else on stock ROM. Just received a Gamesir WIRED controller and it's STILL experiencing the same issues. So after all that it's not been a Bluetooth issue at all. Just software. Great news that the Custom ROM worked for you. Think I might have to go down the same route. Which ROM was it you went for?
titaniumfish said:
I was going to update anyone else on stock ROM. Just received a Gamesir WIRED controller and it's STILL experiencing the same issues. So after all that it's not been a Bluetooth issue at all. Just software. Great news that the Custom ROM worked for you. Think I might have to go down the same route. Which ROM was it you went for?
Click to expand...
Click to collapse
https://forum.xda-developers.com/lenovo-p2/development/7-1-1-resurrection-remix-v5-8-2-lenovo-t3575669
Ah that would explain why my Drone was acting crazy yesterday when I was flying it with my USB Gamepad, I thought the gamepad was shot ! It never crossed my mind that the P2 might be at fault...oh well a few more days to wait before I can unlock it.
I wonder if they'll just ever release Nougat for it? Haha. They're slacking big time.
btw if there is still people using stock system and want issue fixed, Lenovo has asked me for log info. I couldn't wait and flashed custom rom. Here is thread link if anyone is interested:https://forums.lenovo.com/t5/P2-P2a42-Smartphones/bluetooth-controller-problem/td-p/3652943
Nice one, Kiryo. I'm still on stock for Android pay as it's come in so handy. ? Already had developer options enabled as I thought there might be an extra Bluetooth setting to adjust to try and fix the issue but there wasn't. So I've enabled bugging reports now. I'll send them a report over as soon as I get the controller connected later on. ?
Kiryo... Just curious. How are you getting on with the Custom ROM? Does it still have the same features the stock ROM has? Such as VR mode and dual app mode? Cheers...
titaniumfish said:
Kiryo... Just curious. How are you getting on with the Custom ROM? Does it still have the same features the stock ROM has? Such as VR mode and dual app mode? Cheers...
Click to expand...
Click to collapse
Well there is all that i need. I have no need for VR mode but i guess it works in apps normally.
I also dont use dual app mode but i guess there is mutitasking option there.
Custom roms offer much more configurations than stock.
Im overall happy. There is still some issues with volume echoing with speaker and volume sliders during call etc.. but nothing too serious.
I'm just happy with functional bt controller.
Yeah I bet. Thanks for the info. ?
I'll look into making a nand backup as well I think. (If that still exists)