hi all.
I am in serious trouble and i need help. i realized i did not have outlook, thus my contacts are all gone.
I had tried to update my software earlier by installing some .cab file. It was a file for my HTC home. The installation was 'successful', however after i did a reset ( they prompt me to ) i could not boot up my phone. It get hanged once it got to my wallpaper, and i cant tap or press anything. The htc home screen also does not come out.
=(
any kind souls?
So something is hanging right after windows boots... did you try to install HTC Home to a storage card? Try booting with the storage card out.
thanks for the prompt reply. i tried, however it never seems to work. I am using a HTC TYTN ii. running on windows 6.1
I did install it on a storage card. i tried means like switching on without memory card, sim card and did a million resets, but it doesnt seem to work.. =(
Actually i install the HTC Home was because the message counter on the HTC Home got screwed up. it showed 1 unread no although i had all messages read. but anyway, for now, tht's not my main concern.. =(
thanks all in advance ..
I guess I do not understand all of your issues besides the freezing at boot.
A hard reset should be an option, if you're ok with that... and then for the future, use sprite and pim backup to make sure you don't lose too much data.
Try searching the forum for threads like http://forum.xda-developers.com/showthread.php?t=320689
What caused you to lose your contacts?
my contacts are all saved in the phone, and it wasnt back up cause i am not using microsoft outlook.. and lets say i want to do a hard reset, how to do it?
and how do i do a soft reset with my phone.
Is there anyway that i can actually do a SAFE mode boot up? but my phone keeps getting hanged at start up. i dunno if its because it cant bring up a pin enter mode where I need to key in my pin each time i boot up.
0) What version of ROM were you using?
HTC TYTN ii
1) Applications installed when it happened
HTC HOME (old version ) i d/led and used HTC Diamond home, then it got screwed up cause the unread messages kept showing 1, although all messages were read. i thus wanted to reinstall the HTC home.
2) Radio ROM version (2.19.21, 2.47.21, etc...)
NONE
3) Device model (dopod 818, imate etc...)
HTC TYTN II
4) Device version (G3 or G4)
Windows 6.1?
5) How long it was since last hard reset (1 day,6 hours, etc..)
I never did a hard reset. how do i do it
6) Approx how many soft resets you already made (1-5, 5-10 10-15, etc...)
Soft refers to poking the reset button, would be more than 20 times after this issue
7) Approx how many shutdowns you already made (holding power button for 4+ seconds)
more than 10 times.
8) any other significant info you think will help:
My contacts are not saved syn with my com as i do not have windows outlook.
9) Do you have the HTC Homeplug today plugin enabled?
10) have you populated your PIM apps via pimbackup or via activesync?
11) Do you have the "HTC_default" today theme enabled?
yes.
for now, i cant boot up. the screen will hang at my wallpaper. i cant seem to press or click anything after that. My pin start up prompt does not apear too. please help =(
depressed ivy.
Sorry, but I'm pretty sure you need an app to use safe mode. You might need to loose your contacts, but don't give up... research and you might find an answer.
http://wiki.xda-developers.com/index.php?pagename=The%20Safe%20Mode%20Bible
And if you've already tried booting without a sim and storage card, you might need to hard reset, which is easy enough after reading the wiki.
e.g. press both softkeys while resetting, or you could even flash a new rom via sd card by naming the .nbh file KAISIMG.nbh and putting it on your storage card root directory.
Read the wiki before you make any decisions and good luck, good news is your phone sounds like it's fine, just install a safe mode program next time.
Hi. I did research like wht you adviced, i managed to log into bootloader mode, i downloaded MTTY program and got my phone to the USB mode. I like to ask the following:
1) can i retrieve and save my contacts as i saved them all in my phone and none in my sim card?
2) Wht can i do next as I'm badly stuck at the HTC home page with only my wallpaper, i cant click on any buttons.
Thanks in advance to all.
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
asdfgh123 said:
I really hope that some GURUs here are able to help solve my terrible situation and i would really appreciate it. My contacts are all save in the phone and i need some help in retrieving it.
Thanks all.
Click to expand...
Click to collapse
At what exactly point does it freeze?
What is your radio version, it should appear after you turn on the device in red letters on the bottom right.
What is your SPL Version, you should be able to see it from the bootloader?
Dave
Hello friend. When I suggested research, I meant things like this...
http://forum.xda-developers.com/showthread.php?p=2732337
I found this thread by clicking search in the top right to use google, and typed "save contacts" which if you've gone into MTTY research (be careful by the way) then you might be able to backup your data.
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
asdfgh123 said:
MY SPL : 3.29.0000
MY radio: 1.65.16.25
When i boot up, i suppose to have some password protect, to enter my pin before there is reception and stuff. For now, I can only see my wallpaper, the start button, contacts and calander buttons.However i cant touch on anything, it just simply hangs there.
SIM card and memory card are off. I tried SYNC, but it says cannot detect device.
=((
Click to expand...
Click to collapse
By "SYNC" you mean active sync? Try an Actice sync re-install, maybe?
Sounds like this protect stuff is beggared.
Ta
Dave
i meant active sync, it says it cant detect my device. Is there anyway from MTTY, i cant retrieve my contacts?
All this actually happen after i installed .cab file the other day, and the installation was fine and i was prompt to restart. It hanged after that till date. sigh =( I'm desperate.
GURUs,
I cant get my device to go any further than hanging right at the wallpaper of HTC Home, the usb doenst recognize my device, so i cant enter or do any thing.
I just wish to retrieve my contacts now, and do a hard reset on my phone.
Thanks.
If you never saved your contacts from and to your sim card without any kind of backup from outlook or pim, etc. you might be ****e out of luck. Gone from a ****ty samsung to a equally ****ty razr, hermes, and now kaiser with the same sim...Always copy your contacts to the sim; or at least a Backup folder on your desktop or lap. flashing erases the main memory, which of course includes contacts. That's why we have a program called sim manager, to backup contacts everytime we erase our systems. Hope you find a workaround though, as a former Iphone owner, reinputting your contacts is a giant *****
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
asdfgh123 said:
sigh.. does tht means i'm so dead now? I did ever did a PPCPimBackup, but its stored in the phone memory too? any sort of help you can assist?
Click to expand...
Click to collapse
Possibly, I've tried to get hold of someone who might know, but it's looking grim.
Storage Card backups and Active Sync are the best way to backup.
*DaveShaw closes barn door after the horse has bolted *
Ta
DAve
Hi guys, need your help.
Short version:
i own the XDA Stellar, running vanilla WM6.0. tried to install Windows Live but had to soft reset before it ended. now stuck at the green boot screen.
what besides hard reseting can i do? i don't mind breaking the device if i have to, but i want my data back. particularly my text messages. everything else that i need is backed up.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
what i've tried:
- soft reseting a number of times
- remove SD card
- removing Battery for a couple of minutes before putting it back in
- connecting USB cable. "nothing pops-up on computer"
- SMSing it. "it rings"
- pressing all buttons on surface of device.
no success
thanks for any help
Long version:
i own the XDA Stellar, running vanilla 6.0. today i downloaded Windows Live for windows mobile to update the one i already had on my device. while it was installing before it reached the end, i got a pop-up telling me that i was running out of space. and it just stayed like that, progress bar wouldn't move. so i went to the device deleted a couple of pictures and tried to cut/paste the voice notes from device to storage card. it refused to allow it. so i decided to soft reset.
when i did soft reset, it got to the green boot screen and is stuck there.
after along wait, i get a white screen telling me the device can't boot because i might have "turned off the device incorrectly" or installed an insecure software and that my only option is to hard reset and lose everything.
while am on the green boot screen, if i receive an sms, the phone actually rings. but thats basically all it does. when i connect the USB to my computer, nothing pops up.
anyway i can get access to the files directory?
Thanks
Do not double post please respect forum rules.
I have answered on your other post..
http://forum.xda-developers.com/showthread.php?t=583156
Thread closed.
I have looked through all of the other threads and I could not find anything helpful to me. I am with Alltel and we have not merged to At&t but we are in the process. My HTC Hero will turn on and the Sense or main home screen will not load up. I still can make calls and receive text messages and return text messages but I can not start a new text and I can not get to my menu, home screen, or anything else! I have tried to reboot my phone many times.
I have:
Removed battery
FastBoot
Recovery
None of them worked and I do not know how to fix it. It would be greatly appreciated if someone could help me!
Thanks!!
You may have to wipe/factory rest your device or flash a different rom if the problem persist.
You helped me out a little. I do not know how to reset my phone back to stock and if I were to do that, is there any way I can save all my contacts some where some how. I do not have a sim card either.
If u can get into contacts you should be able to backup to sd card. Or your service provider may backup your contacts for your like t-mobile does
Hey,
Looks as though the screen on my sensation has stopped working. I've just tried the suggestions in the sticky but no luck. Any one have an idea how I can backup the data on the phone. I've basically got 7 unread texts on the phone that I need to try and access.
I've got SMS backup/restore on the phone but its only set to once a week backup. Do texts automatically get backed up anywhere else at all? Preferably on the SD card? If I plug the phone in then it asks me to select what to do with the USB type which I can't do as the screen is still locked.
Any ideas please?
Cheers,
Andy
I had the same problem. If you`ve got ADB enabled on your phone, you can use Android Screencast http://code.google.com/p/androidscreencast/ and try to read and backup them.
Hi folks
I have a HTC Touch Pro, with a dead screen. It simply won't turn on at all, but I can still hear it boot up and answer phonecalls though. There's no led indicator on the keyboard anymore either and neither does it show the charging light. Basicly all lights are off. Even tried hardresetting, but still absolutely nothing is visible
What I'd like to know if it's possible to make a full backup of the phone to the sd card, as I have another working Touch Pro, that I could restore this backup to then. I've tried connecting the phone to the PC via Activesync, but Windows doesn't recognise the "USB device" and hence Activesync won't sync. I was originaly thinking of using MyMobiler to view what was going on on the phone and take a backup from there, but I'm running out of options now
I really hope someone out there could have a solution so I might recover some of the photo's that are still lying on the device.
Thanks for your interest