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Guys i have the tytn on tmobile and i am having a problem with downloading web pages. I am on 3g umts but it stalls at locating page when i first type in an address. It does this at every new address i type into pie, when it finds the page its lightening quick, i have checked my settings and they seem fine.
When i say stalls i mean for upwards of 60 seconds, my rom is :-
Rom Version 1.18.255.3
Rom Date 05/30/06
Radio Version 1.03.03.10
Protocol Version 32.34.7010.01H
Ext Rom Version 1.18.255.105
Anyone any ideas
i have this issue and it really is starting to bug me, it is like a long waiting game, i am currently logging a fault with tmobile. They said some sites went down in London. They are still in the process of upgrades over the next month so it should sort it out. If not call back to investigate.
Mmmm that seems strange i am in Newcastle and i have just tried an o2 sim albeit with gprs only and that seems to have the same lag. Not sure if this is carrier problem or firmware
Chris
chrissyboy6969 said:
Mmmm that seems strange i am in Newcastle and i have just tried an o2 sim albeit with gprs only and that seems to have the same lag. Not sure if this is carrier problem or firmware
Chris
Click to expand...
Click to collapse
are you on GSM/GPRS for both networks.....?
I was on UMTS for the tmobile sim and gprs for the 02 sim
Just tried it again with the o2 sim and it is fine hangs on locating for no more than 5 seconds that i assume is fine, this must be a tmobile problem
chrissyboy6969 said:
Just tried it again with the o2 sim and it is fine hangs on locating for no more than 5 seconds that i assume is fine, this must be a tmobile problem
Click to expand...
Click to collapse
might be worth waiting for t-mob to officially launch the device - then you can try their rom... there might be some settings that have been modified for use
I think it is a tmobil problm. I am in central londoon and it is terrible. I am going to reset the phone without vodaphone extras and see how it is. My 02 sim works fine 3-5 secs to locate a website at same location. Will update you lot on findings.
I have the same problem on my TyTN, bought it unlocked at expansys spain. I am using Amena (spanish operator), so I guess it should be a rom problem and not a provider problem. My device details:
Model No.: HERM200
ROM Version: 1.18.255.3
ROM Date: 05/30/06
Radio version: 1.03.03.10
Protocol version: 32.34.7010.01H
ExtROM version: 1.18.255.105
Also, this "locating page" issue happens with wifi connection, not only on UMTS, so it is definitely not a provider problem but a rom/software problem.
This is more widespread than i thought, havent tried wifi yet but if that is the case then its a rom problem
Will try wifi later tonight and post my findings
Chris
Wifi works fine for me instant page opening
Speed Test's required please
Could some of you run a speed test from the below site and post results and links.
T-mobile (UTMS) in the uk and GPRS
www.bandwidthplace.com/speedtest
I need to foward various test into Tmobile to investigate from different users.
Instructions
Start a personal test
Other
Wireless:UTMS
let test Run.
I am at work at the minute with no umts i will do this as soon as i get home tonight
FYI I made the test (even if I'm not in the UK, and not using T-mobile).
SFR / UMTS in Paris (La Defense):
179 kb/sec not really good ....
I just run the test and i am getting 1.1 mb/s, i did sign up for web n walk pro but that isnt supposed to start till 23rd August, strange
just repeated the test and it say 851 kb/s
Just wanted to ask, if anyone else has had problems with their Polaris not receiving GSM signals ?
I have a HTC TC and it shows weak signal reception in an area where I know there is full signal strength available (tested it with couple of other mobile phones and they all showed "full signal strength" = 5 "signal strength bars").
Is the TC known to be "weak" when it comes to receiving GSM signals (which I would find hard to believe) ?
Regards,
Andreas
EDIT: The TC has started to not respond to the "ON" button at times, have to to a reset in order to get it to "wake up" again. Looks like I got a dud ...
Just wondering ... is there a trend becoming visible here ?
New phone, less reception ?
Cheers,
Andreas
It may be sensible to add comments as to how much improved or how much worse the receiption is ...
As I already stated, I basically am no longer able to reliably make calls on my mobile phone because the TC gets such bad reception
How about your experience ? Are you getting "bad" sound (noise, crackling etc.) or drop outs ?
Or is the quality of the connection OK, but you are not getting a signal to actually make calls ?
Cheers,
Andreas
Are you in GSM only mode, or does it not switch from 3G to GSM?
TDO
TDO said:
Are you in GSM only mode, or does it not switch from 3G to GSM?
TDO
Click to expand...
Click to collapse
I'm in GSM only mode ... sadly enough
Cheers,
Andreas
On auto mode and I am a bit better than my Treo 750 was.
did it happen after u did hard spl and installed another rom?
mavvy4ever said:
did it happen after u did hard spl and installed another rom?
Click to expand...
Click to collapse
No, my reception was poor from the "get go" ...
I did hard spl and loaded some other ROM to test, but it did not get any better ...
Cheers,
Andreas
By your signature I see that you've upgraded to a Bepe rom and upgraded your radio. Please check this thread:
Reception Difficulties
You've updated your Radio, now you're screwed
Hi:
I'm using the 1.64.08.21 radio with Bepe .067 Premium rom and the system is doing ok with the exception that because I do not have 3G yet in my area, I have a hard time connecting to AT&T and it take a long time. When I travel to a 3G area, the phone smokes.
Rroet said:
By your signature I see that you've upgraded to a Bepe rom and upgraded your radio. Please check this thread:
Reception Difficulties
You've updated your Radio, now you're screwed
Click to expand...
Click to collapse
Darn ... sorry ... forgot to update my signature
I currently have a TC with the original ROMs.
But from what I see so far, nearly 45% report a reception that is worse than with their old phones. Not good, is it ?
Cheers,
Andreas
Hello, I've searched through the forum but I wasn't able to find a similar problem.
When my Polaris is connected to 3G it's impossible to:
_make/receive phone calls
_send/receive SMS
I've tried with several SIM cards, even with one that I use on 3G every day on another phone. No way to make my Polaris work.
The only way to phone is to force it to connect to GSM (G icon), doing this I can phone and send sms normally. It also works when connected to Edge (E icon).
I have an original italian ROM:
R 1.58.21.23
G 25.65.30.04H
D 1.25.00.00
Same problem is being reported by other 3 italian users, we all have the same R 1.58.21.23.
Any of you have any idea on how to fix the problem?
Do you think that flashing Murata radio rom could help?
Many thanks in advance. I don't know what to do.
same problen in spain
I have the same problem in South of Spain. In 2G (GSM) yes, but in 3G is impossible today. Anybody else?
I have the same Radio, Protocol version... And works fine. 2 out, 1 to go, I'd say there's a problem whith the original ITA ROM...
Did you try a Hard Reset to fix it? If you did was the fix only temporary? If so, there are two options...
warranty
Cooked ROM
Thanks for the answers!
Yes unfortunately even after hard-reset it doesn't work.
Apparently there are different 1.58.21.23 Radios according to this thread http://forum.xda-developers.com/showthread.php?p=2171454#post2171454
I was wondering if it's worth to try the "Murata 1.58.21.23 Radio" which seems to be an official HTC Radio issued for russian customers and which seems to solve reception problems.
I could try it and if it doesn't work I could go back to the original 1.58 and original SPL.
I'm a little scared to install a cooked ROM instead, I bought the device 1 month ago, I'm still in warranty.
Thanks
I had the same problem and found only one solution: warranty replacement
HTC replaced my Cruise's motherboard and now it is working like a charme.
I'm living in Rome, Italy and they took 2 weeks for replacement.
Good luck!
At this point I'll send the device back to HTC for warranty replacement, I'll call them tomorrow. Thanks Cloudlord!
Ciao
Search the other forums (e.g. Kaiser/TyTN II) for the 3G problem. I had it with a Kaiser and they also told me that a motherboard replacement was needed. I changed the unit to a TC which did not have the problem.
The problem seems more than common...
My new HTC Touch Pro appears to have far worse phone reception compared to my HTC TyTN II for the Tmobile UK network.
Touch Pro Radio: 1.02.25.19
TyTN II Radio: 1.27.12.11
I've set my phone band to GSM to save battery.
Ot has been tweaked in no other way yet.
a) At home, I nearly always got a usable signal on the TyTN II with some drop outs. With the Touch Pro - its the other way round - mostly searching with occasional usable signal.
b) Travvelling from Leeds to Harrogate. The TyTN II would mostly hold a good signal with only a few drop outs. The Touch Pro was "Searching" most of the way.
c) Central Leeds, both phones have good signal.
d) Sat at my desk in Harrogate. The TyTN II has a usable signal where the Touch Pro only occassionally has a usable signal.
I love the device, but am very dissappointed with the phone signal performance. So much so, I am considering returning the device. I hope there's an new Radio ROM very soon.
I would be interested to hear other TMobileUK users experiences.
Thanks
Mike
Soory, this has already been discussed in several topics:
http://forum.xda-developers.com/showthread.php?t=417335
http://forum.xda-developers.com/showthread.php?t=417163
Does seem to be a common TmobileUK problem!
There do seem to be a lot of comments about poor signal strength.
Personally my signal is the same as ever, but I think I may pinch my wife's T-Mobile SIM sometime over the weekend, just out of curiosity... Her MDA Touch has terrible signal in our house, so I'll have to see if the Raphael is any better or worse.
I am also tempted to buy the touch pro, and am with t-mobile due to their unrivalled web'n'walk data packages. I don't want to wait till t-mobile get their act together with the vario IV (they might include a updated version of the radio which works better with their network).
Is there anyone who is getting good coverage on t-mobile with this phone and if so where are you located in th u.k?
I'm in the Middlesex area, not very far at all from Heathrow airport.
Signal strength at home for me is pretty good, it varies between 2 and 5 bars depending on where I am in the house but I nearly always have a H at the top rather than a G! (anyone else other than me think that the Touch Pro's G icon is ugly? lol)
When I'm out and about away from home I've noticed much weaker signals though, never lost the network completely yet mind you. Thankfully I'm on a "Solo" sim only contract with T-mobile and my 30 day contract is already passed so I can now change it. Other people's comments about the network on here have scared me, so I've already got a porting authorisation code from them (I even told the T-Mobile customer service person I spoke to about everyone's comments on this forum, he seemed quite surprised to say the least) and I will be moving to Vodafone in a couple of days!
Vodafone Sim only deals are very similar to T-Mobile's prices (even better at the £20 level thanks to a limited time offer from Vodafone that's currently running) and although mobile internet use with Vodafone is more expensive than T-Mobile on a daily basis, they both do the £7.50/month for unlimited internet so I'll definitely be adding that!
Also has anyone tried these signal boosting sticky pads to improve reception? (I don't have any experience with these so don't know whether these things have any merit or are just a con)
tbh I wouldnt worry about it at the moment, the stock shipped radio version in my Hermes (1.06.00.10, or something like) was crap for me but remember people we get radio updates quite often even now for older devices so lets see , when the vario IV ROM emerges, how good the updated radios are?
Its all part of the game.
Perhaps once the issues for flashing diamond radios have been sorted then we could see if a daimond radio might remedy the issues?
Just out of interest has anyone here got a Touch Pro and is using it on Orange UK?? Since they both operate on GSM1800 and UMTS2100 any problems with the device should really occur for them also?
O2-UK and Vodafone UK (GSM900) stats would also be helpfull?
mrvanx said:
tbh I wouldnt worry about it at the moment, the stock shipped radio version in my Hermes (1.06.00.10, or something like) was crap for me but remember people we get radio updates quite often even now for older devices so lets see , when the vario IV ROM emerges, how good the updated radios are?
Its all part of the game.
Perhaps once the issues for flashing diamond radios have been sorted then we could see if a daimond radio might remedy the issues?
Just out of interest has anyone here got a Touch Pro and is using it on Orange UK?? Since they both operate on GSM1800 and UMTS2100 any problems with the device should really occur for them also?
O2-UK and Vodafone UK (GSM900) stats would also be helpfull?
Click to expand...
Click to collapse
I am not sure I understand the "game" appeal of a £500 purchase on which people seem to be experiencing poor reception on.
IBORGUK said:
I am not sure I understand the "game" appeal of a £500 purchase on which people seem to be experiencing poor reception on.
Click to expand...
Click to collapse
No different to any other area of technology, the fact is that if you live on the cutting edge and get the newest of the new and the best of the best, there will be issues, and rough edges to iron out. At least with HTC phones 95% of the problems will be resolved in a few months with ROM/radio updates and the wonders pulled off by the chefs here.
For those wanting a safe stable and mature platform from day one with yesterday's-but-still-ok tech, there's the Kaiser or Hermes. Or just wait a few months before getting a Touch Pro.
Best of the best for a phone which has poorer reception on my network than the previous iteration (TYTN II) ? I don't think the logic in that statement stands up somehow.
i've got same issue with t-mobile sim and pro. same spot kaiser has full 3g reception pro none
So mine's gone back due to lousy reception on T-Mobile UK in my house (my Hermes and my other half's Kaiser have no such problem).
Gutted, 'cos compared to my current Vario II it was a Rolls Royce.
So what do I do now? Risk trying another or wait till a version with new radio is out?
finisterre said:
So mine's gone back due to lousy reception on T-Mobile UK in my house (my Hermes and my other half's Kaiser have no such problem).
Gutted, 'cos compared to my current Vario II it was a Rolls Royce.
So what do I do now? Risk trying another or wait till a version with new radio is out?
Click to expand...
Click to collapse
I'd say go again when TMobile release theirs, at least then it's all their problem if you want to send it back (again!).
finisterre said:
So mine's gone back due to lousy reception on T-Mobile UK in my house (my Hermes and my other half's Kaiser have no such problem).
Gutted, 'cos compared to my current Vario II it was a Rolls Royce.
So what do I do now? Risk trying another or wait till a version with new radio is out?
Click to expand...
Click to collapse
Or maybe wait for the SE Xperia X1. I'll skip the Touch Pro because of the reception issue. As the Diamond has the same problem since the beginning, I don't believe in a software fix for this problem.
Newbie question, sorry . I havent even fully worked out what the "radio" is! Is it the same as a new ROM?
My Touch Pro will arrive today or tomorrow. How likely is it that the signal performance of this phone will improve if a new Radio can be developed? I will have 10 days to return the phone if necessary, and change to another provider/contract, which is a shame as TMobile have arguably the best (data) contracts.
Stick or twist?
If you have this problem, make sure you report it to HTC like I did.
The more who do - the more chance of a fix.
Digger. said:
Newbie question, sorry . I havent even fully worked out what the "radio" is! Is it the same as a new ROM?
Click to expand...
Click to collapse
A new ROM can contain various components. Official HTC or Carrier ROM's generally contain the OS (~100Mb), the Radio (~20Mb), the Splash Screens (~1Mb?), and the Bootloader (also small, but I can't remember how small). So they're fully loaded. Sometimes official Radio-Only updates are released, but from what I remember they're not that common.
Cooked ROMs around here are generally just the OS (and sometimes a compatible Radio if the OS actually relies on a specific Radio). The OS is all that you'd really notice much of a difference in, for day to day purposes, as it's the bit that contains "Windows Mobile".
It is possible to flash any one of the components seperately. For the purposes of solving signal issues, it should only be necessary to update the Radio component. If you do this, then all your settings, programs, etc would be untouched, 'cause it's just the bit of code that controls the "Phone" part of your device, rather than the "Windows Mobile" part.
If you get a Touch Pro now, and it's got bad T-Mobile 3G reception, you can either put up with 2G signals until a Radio update is released (officially or otherwise), or send it back. Personally, I'd do the former, as I can't see it taking more than a couple of weeks for the T-Mobile ROM to show it's face, and that'll have the T-Mobile optimised radio in it, which you'll be able to upgrade to...
Thanks for your reply sub69. Very helpful and much appreciated .
sub69 said:
If you get a Touch Pro now, and it's got bad T-Mobile 3G reception, you can either put up with 2G signals until a Radio update is released (officially or otherwise), or send it back.
Click to expand...
Click to collapse
With mine, it wasn't that it was dropping from 3G to 2G. It was losing the signal totally. So I would have been missing voice calls too.
Perhaps I wasnt as clear as i intended in my last post here but, as a member has already said the reception issues are most likely down to the radio stack rather than a poor device, this was an issue with the Hermes when it was first released (August 2006) and it was remedied about a month later with a radio update, im surprised people are sending thiers back so hastily!?!?
The thing i would HIGHLY recommend is (once we have HardSPL and etc...) to flash the radio stack which accompanies the Vario IV ROM once it is released /leaked. This radio version (if different) would have the TmobileUK tweaks in it if they still do such a thing?!
Im yet to see if anyone on orange UK has the same issues?? (same bands as tmobile).
Hi all,
I have a strange problem with my Polaris - when I drive my car and talk over the phone, it looses coverage and the conversation is being dropped. I think this happens when it changes the cells from 3G to 2G.
I used to have the problem with the original Windows Mobile and now also with WM 6.1 - the official ROM from HTC.
ROM version: 3.13.405.0 WWE
ROM date: 08/21/08
Radio version: 1.59.42.15
Protocol version: 25.85.30.07H
I have never tried to flash it with a "cooked" ROM. Do you think some of the ROM releases here will fix this issue?
I just want the problem fixed, so I will be thankful for every suggestion on how to do this!
Thank you in advance!
Regards!
Hmmm.... I guess it could be hardware error.
I have same ROM and I don't have such issue. My Polaris is also almost constantly switching 2G/3G (regarding changing coverage).
Bodisson said:
Hmmm.... I guess it could be hardware error.
I have same ROM and I don't have such issue. My Polaris is also almost constantly switching 2G/3G (regarding changing coverage).
Click to expand...
Click to collapse
I am sure about that, Bodisson! I have a friend that has no problem with it also.
Maybe it is a hardware issue but I have no idea what to do in order to fix the problem. I bought the phone from eBay and do not have a valid warranty, so I do not know what are my options now, except to try changing different ROMs and see if I find a "magical" one that fixes the problem...
Bodisson, thank you for your response!
Any other suggestions?!
I have similar problem. Got my polaris a week ago (new) and had few droped calls when i'm in my bedroom.
Rom version 1.28.405.3WWE
Radio 1.58.25.14
Phone indicated bad signal reception (2 bars), but when it loses 3g coverage, it gets excellent reception (4 bars). So i changed phone settings and in the band tab choose GSM (i use GSM anyway) instead of Auto for my network type. No dropped calls since then (hope it stays that way ).
I'm new to the game to, but if this doesn't work for you or you need 3g, i guess you could try updating your radio. This could solve your problem (or worsen it, depends on the version people say )
Hope i helped. Ivan
@ Ivan: Is your ROM WM 6.0?
Because original poster and me have WM 6.1. And stuff happening to you happened to me while I was on WM 6.0.
Altough, I had to send my Polaris to service due to erratic BT and GPS behaviour. It resulted by changed motherboard...
Yes, my rom is 6.0. The solution i gave fixed the same problem for me on 6.0 so i figured he can try it...
I have had the problem using 6.0 also...
I am unable to try the suggested from ivanx method at the moment but as soon as I can, I will post the results here.
Unfortunately, as I said, my warranty is not valid in my country (Bulgaria), so the phone cannot go to an official service (I do not trust any other service here...).
Thank you guys!