GSM Signal Receiption Issue - Touch Cruise General

Just wanted to ask, if anyone else has had problems with their Polaris not receiving GSM signals ?
I have a HTC TC and it shows weak signal reception in an area where I know there is full signal strength available (tested it with couple of other mobile phones and they all showed "full signal strength" = 5 "signal strength bars").
Is the TC known to be "weak" when it comes to receiving GSM signals (which I would find hard to believe) ?
Regards,
Andreas
EDIT: The TC has started to not respond to the "ON" button at times, have to to a reset in order to get it to "wake up" again. Looks like I got a dud ...

Just wondering ... is there a trend becoming visible here ?
New phone, less reception ?
Cheers,
Andreas

It may be sensible to add comments as to how much improved or how much worse the receiption is ...
As I already stated, I basically am no longer able to reliably make calls on my mobile phone because the TC gets such bad reception
How about your experience ? Are you getting "bad" sound (noise, crackling etc.) or drop outs ?
Or is the quality of the connection OK, but you are not getting a signal to actually make calls ?
Cheers,
Andreas

Are you in GSM only mode, or does it not switch from 3G to GSM?
TDO

TDO said:
Are you in GSM only mode, or does it not switch from 3G to GSM?
TDO
Click to expand...
Click to collapse
I'm in GSM only mode ... sadly enough
Cheers,
Andreas

On auto mode and I am a bit better than my Treo 750 was.

did it happen after u did hard spl and installed another rom?

mavvy4ever said:
did it happen after u did hard spl and installed another rom?
Click to expand...
Click to collapse
No, my reception was poor from the "get go" ...
I did hard spl and loaded some other ROM to test, but it did not get any better ...
Cheers,
Andreas

By your signature I see that you've upgraded to a Bepe rom and upgraded your radio. Please check this thread:
Reception Difficulties
You've updated your Radio, now you're screwed

Hi:
I'm using the 1.64.08.21 radio with Bepe .067 Premium rom and the system is doing ok with the exception that because I do not have 3G yet in my area, I have a hard time connecting to AT&T and it take a long time. When I travel to a 3G area, the phone smokes.

Rroet said:
By your signature I see that you've upgraded to a Bepe rom and upgraded your radio. Please check this thread:
Reception Difficulties
You've updated your Radio, now you're screwed
Click to expand...
Click to collapse
Darn ... sorry ... forgot to update my signature
I currently have a TC with the original ROMs.
But from what I see so far, nearly 45% report a reception that is worse than with their old phones. Not good, is it ?
Cheers,
Andreas

Related

network sundenly going off many tiles a day

Hi,
Many times a day network goes off for no reason.
I have to turn it OFF/ON or choose select network.
It is not a network problem because I have another phone on the same operator that do not have this problem.
Thanks in advance.
Saadi
I'm so haaappy to hear this from somebody else on this planet !!! (Thought I got mad)
Exactly the same problem, but only when in ROAMING.
The network goes off several times the day and the only option is to turn off and on the phone.
Another problem connected with Roaming mode is that when dialing a number, there is one dialing tone + second dialing tone (immediately after the first one, but its faster than a normal repeating one), which is extremely loud so that I get ear pains.
What to do guys?
I was talking to the PalmOne support using my support-ticket you can get with registration but he didn't hear about that and couldn't help me.
...that's so much pitty as I love the device
Try changing the 3g band to gsm under settings/phone/service/band selection that might help
Hi,
I tried to limite to UMTS but it did not work, passed it to automatique still did not work. Will try GSM.
I have noticed that I am having this problem only at work and home where I have a wifi router near by.
Could the wifi affect reception?
smmonla said:
Hi,
I have noticed that I am having this problem only at work and home where I have a wifi router near by.
Could the wifi affect reception?
Click to expand...
Click to collapse
Shouldn't be possible as Wi-Fi is completely different radio band and there is technically no Wi-Fi corresponding element inside the Treo. But as I think this might be a bug (firmware?) why does so few people have this problem...
It is weared, I only have this problem at work and at home.
So they must be something that affect reception.
The only thing i can notice is the presence of wifi routers.
smmonla - have you got any news about this problem?
I tried to hard-reset, to change all the bands etc. but nothing helps.
There are no problems with my new Excalibur which is also very sexy, but still I want the Treo
Hi,
Still having the same problem.
As I have read, we are not the only ones having this problem.
I also like my treo a lot.
Hope palm has a fix for this problem soon.
have a look at here. It isn't a very hot news and doesn't really help me, but still:
http://www.modaco.com/index.php?showtopic=250101&st=
I have noticed that when I limit the band to GSM, I do not have the problem anymore.
Could it be an OS problem?
And now we are on the subject of 2G versus 3G, there is at least one advantage with the S620 not being a 3G mobile. You are free from the potential problem that some 3G Smartphones become “confused” regarding the continuous switch between 2G and 3G radio masts. A 3G Smartphone sometimes loses the connection to the network completely, even though it looks like you are “on”. Numerous Qtek 9000/HTC MTeoR/HTC TyTN owners have experienced this problem because some mobile operators have not optimised their networks for these types of models. These problems should be on the decline, partly because of software updates from HTC and partly because of mobile operators beginning to solve their network problems.
source: http://mygadgetworld.wordpress.com/2007/01/03/htc-s620/
good to know....

my T-mobile kaiser has a very poor signal!

My kaiser has a very bad signal compare with samsungi600, Nokia n73.
I flash all the radio already, however it only helps slightly.
so I wanna know is there any way to improve the signal of kaiser?
thanks
try using one of those "cell phone antenna boosters" lol
"cell phone antenna boosters"?
never heared before is it software ?
could you give me a link to the related webpage
thanks lots
http://evdo-coverage.com/cell-phone-antenna-booster.html
it is too big for carry...
are there any way to improve signal by software?
kob001 said:
http://evdo-coverage.com/cell-phone-antenna-booster.html
it is too big for carry...
are there any way to improve signal by software?
Click to expand...
Click to collapse
try different radios. click below and pick one. if that doesn't help, pick another one. keep going till you get what you want. best I can tell you.
http://www.antennabooster.net/
I saw some internal antenna boosters, is it realy working?
kob001 said:
http://www.antennabooster.net/
I saw some internal antenna boosters, is it realy working?
Click to expand...
Click to collapse
dont waste ur money
May I suggest flashing new radios.
My T-Mobile carrier in North Atlanta Georgia must've have did something to the local towers. For awhile I was using a radio that had full signal, untill two weeks ago, it only had two bars. After flashing a new radio, I had full bars. I flashed the old radio agian to make sure because it was the radio with the battery life, but it went down to two bars.
Make sure you have a correct radio, ie. radio for 6.0 or 6.1.
Just do a search, plenty of information, and this questions have a lot of answers.
By the way, those stick on antenna boosters don't work.
my rom versionis 3.03.405.0wwe
radio is 1.64.06.04
and also I tried 1.64.08.21
but It did not working well.
maybe I have to wait until HTC publish new radios, or all the HTC phones have pretty wake signals compare with nokia even with samsung.
thanks all your helps!
kob001 said:
my rom versionis 3.03.405.0wwe
radio is 1.64.06.04
and also I tried 1.64.08.21
but I did not working well.
maybe I have to wait until HTC publish new radios, or all the HTC phones have pretty wake signals compare with nokia even with samsung.
thanks all your helps!
Click to expand...
Click to collapse
I'm in Atlanta, Georgia, US.
Radio 1.64.08.21 with 3.08.161.0 full bars.
Has the signal always been weak? On Monday, a T-Mobile tower was off for maintenance that whole day.
I am in Sydney, and useing the Three network (this company use Wcdma and GSM combination solution).
my phone is T-mobile version MDA.
maybe the version kaiser not working very well in my network.
lol, i was kidding about the cell phone booster thing, they dont work at all. just one question.......how is it that u are so sure that the kaiser has a weaker signal compared to your nokia or samsung?
because now I have three phones with me one for nokia N73, the other for samsung i600, last one is HTC kaiser. in the same place, almost sametime(I have to change the simcard) they shows different signal sutuation. for instance, kaiser only got one signal, samsung got 4 out of 5, Nokia got full.
when I use kaiser to make a phone call, in my room, sometimes it has been cut down because of low signal problem, it didnot happen for samsung and nokia.
therefore, I indicate kaiser has poor signal compare with samsung and Nokia.
and I wanna fix it as well. becasue kaiser is such a cool phone include all kind of functions.
the radio needs to change thats all test the radios till you find urs thats it.
hopefully, I can find one
I already tested
1.27.12.17
1.27.12.32
1.64.06.04
1.64.08.21
kob001 said:
hopefully, I can find one
I already tested
1.27.12.17
1.27.12.32
1.64.06.04
1.64.08.21
Click to expand...
Click to collapse
You saying you tested both 6.0 and 6.1 roms. Since its a dual mode, go to Phone -> Band -> under Network Type, make sure its automatic. If not, I suggest just get a new phone.
I think the htc devices do have weaker reception than some other phones. I have had xv6600, 6700, and now tilt - all have worse reception than the phones my wife (moto rzr) and kids (lg venus, enV) have. Also my colleague at work gets a data signal on EDGE with his iPhone and I get no data at all at that location (4 bars for voice, rssi ~ 25-27).
Changing radios hasn't made any difference for me rssi values and #/dB of cells in fieldtest are always the same. I haven't studied the fieldtest program in depth, but that might be a way to objectively compare things.
nothing like that no diffrent than the others i have had quite a few my self i see drop signals after i flash but when i find the correct one its all good.
in your experiances, which radio has the best reception?

Unable to get 3G on my Touch Cruise

I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Most probably is ur phone broken. U will have to send it to the service. Maaaaany users had/have/will have problems with calls, connections, signal strenght,bluetooth, camera, broken wheel etc. I had... Touch cruise is crapy.
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
benjimen said:
If you know someone with a non-iPhone 3G sim, try theirs in your Cruise and see what happens
Click to expand...
Click to collapse
Actually, I did this today. Same thing happen. I would get a 3G signal but when I tried to make a call, I get no signal. But when I disable the 3G, edge works fine with voice and data.
Hi, I sufered the same problem until yesterday. I had the same problems. Yesterday I switched off the HSDPA switch in the software, after a soft reset the TC came back online. Probably worth trying?
Gr. WAS
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
WAS said:
As good as it gets here is a link to an solution
http://forum.xda-developers.com/showthread.php?t=389601
Succes, WAS
Click to expand...
Click to collapse
I've tried both Murata radio roms. Both gives very good 3G signal but when I try to make a call or use data, I get no connection. I've tried the original radio ROM and some of the Kaiser ported radio Roms. They all give me no connection with 3G. In every case, when I disable the 3G, I can make calls and get data although it is only through edge and GPRS. I looked at my box for the TC and it is revision A. Do I need to send my TC for repair? I even went as far as calling my cell phone provider(Rogers) and they couldn't help me. The phone is functional but without 3G I am not getting very fast data speeds.
The problem started with my TC started after upgrading to Udk R6 and R7, after upgrading to R8 and a new radio version
http://forum.xda-developers.com/showthread.php?t=351964
Will give you an updated radio version what will have a good match with the Udk diamond R8 Rom.
Succes, WAS
just a question, I'm on ATT, and the sim card I use on my polaris came off the iPhone3G, and I get the H (the high speed thing) sign on the phone during data sessions. on some areas I'm only able to get E and sometimes even the G sign came on and off. so I guess, maybe wherever you are, the 3G signal isn't strong enough, so you can only get edge.
and as of the other person noted, polaris is kind of at the edge of getting broken, fast. I only uses mine exclusively for web browsing for a week when the phone goes crazy. sent it to repair and everything seems to be in "sane" mode now let's hope that my phone didn't try to go insane again
rycckor said:
I've recently got a new 3G iphone. It came with a new SIM card that is suppose to be optimized for iphone. When I put this sim card into my Touch Cruise, I am unable to get 3G. There is signal bars but I cannot make or receive phone calls. The only way to make or receive phone calls is by disabling the 3G. The same applies for Data. I thought maybe the radio ROM was not working so I changed it to the Murata ROM but I am still having problems. I am on the Rogers network in Canada. Has anybody else having similar problems? Any help would be appreciated as I still find my Touch Cruise more useful than the 3G iphone.
Click to expand...
Click to collapse
I am having the same problem, 2 weks ago I traveled to other country without 3g network (only edge) and i had used a diferents simcards. When I come back to my country, I lost the 3g only works in GSM , I try another sims card and same problem and the orignal simcard in differnts mobiles 3gs worsk fine. Do you find any solutions? You are the only person who i find with the same problem.
Thanks
Edit/Delete Message
Guys, maybe a silly comment but did you check the following settings : phone/menu/options/band and check select network type to auto?
I have had problems before with 3G & HSDPA. Somtimes when your registered on HSDPA and you travell away from that mast/area into an area that only has 3G or even only Edge, then device does not re-register onto the other band and you will not be bale to make calls and will miss calls. This happened for days one time and i very nearly hard reset my device in frustration, i eventually found out it was a network problem.
Another work around is going to phone/menu/networks and manually select networks and hopefully it should bring up your 3G network.
Phone operators do not like telling you that their 3G or HSPDA networks do not have good coverage or intermittent quality of signal. My 3G network only has 70% coverage & 30 % of that is HSDPA, so i sometimes end up on EDGE and hence miss calls.
Try playing around with the setting above one at a time. When im stuck i manually set band to GSM (edge), then when travelling away reset back to auto. Most of the time however it is fine.
Hi, I'm from Argentina. I had the same problem with 3G after a trip to other country. Now my TC only works well in GSM Band. Unfortunatelly we don't have service support here so if anyone knows how to fix this will be highly appreciated.
I have the same problem in my Polaris. I tried almost every radio i could find, i tried with different sim cards, i tried with official wm6 and wm6.1 roms with no result. When 3G is enabled i can not make or receive calls. I think that the problem started when i first upgraded from WM6 to WM6.1. Now i keep band selection to GSM so at least i can use my polaris as a phone. There must be something that prevents gsm connection when 3G is active. I hope a registry tweak could be found for this. I' m just one step from sending my device to be serviced.
I have the same trouble with my virgin uk sim card and t-mobile which share the same network(need to turn off 3g),but no trouble with my asda sim which uses the vodaphone network.So if you try different sim cards make sure they dont share networks.Another thing i've noticed with my virgin sim is all my preferred networks are unchecked but my phone will still connect if my 3g is turned off?

Radio failed to receive GPRS or EDGE

Since some days the MDA receive only Data from HSDPA or 3G,
If i go to some area with edge or GSM the signal strength is going to zero.
It is not possible to connect to provider network since i go back to UMTS area.
is there any hardware defect or it is possible with special software enable edge or GSM functions.
I flashed many different radios and WM6.1 roms without any better result.
What can i do?
Radio1.71.09.01
WM6.1 PDAVIET Rom 6.1
Mosquito said:
Since some days the MDA receive only Data from HSDPA or 3G,
If i go to some area with edge or GSM the signal strength is going to zero.
It is not possible to connect to provider network since i go back to UMTS area.
is there any hardware defect or it is possible with special software enable edge or GSM functions.
I flashed many different radios and WM6.1 roms without any better result.
What can i do?
Radio1.71.09.01
WM6.1 PDAVIET Rom 6.1
Click to expand...
Click to collapse
i have only had problems with the 1.71 radio aka radio from hell...... have you tried the radio from the true 6.1 rom i had the one official att tilt 6.1 and it worked like a charm i'm reverting now
i have tested many different roms but the same effect ever.
Only in UMTS area is the connection possible all other areas no signal.
at the beginning from the error:
after enter the pin the MDA locked in provider network
the mda makes softreset every time.
every login makes softreset
I reflash the complete rom and radio.
No softreset anymore but no signal no login to provider network.
Thats no problem if i had the shipped original software from t-mobile
But i can´t find what not exist´s
so with hardspl and false software i can´t send with warranty to servicepoint
joel2009 said:
i have only had problems with the 1.71 radio aka radio from hell...... have you tried the radio from the true 6.1 rom i had the one official att tilt 6.1 and it worked like a charm i'm reverting now
Click to expand...
Click to collapse
point of fact, the "radio from hell" was radio 1.65.17.10, not the new emo radio.
This was definately not needy of its own thread as there is a great Radio sticky where u could have easily brought about ur question and more than likely recieved positive feedback so there is ur help and with a little reading u will see that the answer to ur problem can only be "try different radios and roms" hard reset after a flash and soft reset after a radio install" kinda bland but radios are just one of those things no exact answers as performance varies for everyone(rom device network location)

GSM radio signal problem

Hi all,
I have a strange problem with my Polaris - when I drive my car and talk over the phone, it looses coverage and the conversation is being dropped. I think this happens when it changes the cells from 3G to 2G.
I used to have the problem with the original Windows Mobile and now also with WM 6.1 - the official ROM from HTC.
ROM version: 3.13.405.0 WWE
ROM date: 08/21/08
Radio version: 1.59.42.15
Protocol version: 25.85.30.07H
I have never tried to flash it with a "cooked" ROM. Do you think some of the ROM releases here will fix this issue?
I just want the problem fixed, so I will be thankful for every suggestion on how to do this!
Thank you in advance!
Regards!
Hmmm.... I guess it could be hardware error.
I have same ROM and I don't have such issue. My Polaris is also almost constantly switching 2G/3G (regarding changing coverage).
Bodisson said:
Hmmm.... I guess it could be hardware error.
I have same ROM and I don't have such issue. My Polaris is also almost constantly switching 2G/3G (regarding changing coverage).
Click to expand...
Click to collapse
I am sure about that, Bodisson! I have a friend that has no problem with it also.
Maybe it is a hardware issue but I have no idea what to do in order to fix the problem. I bought the phone from eBay and do not have a valid warranty, so I do not know what are my options now, except to try changing different ROMs and see if I find a "magical" one that fixes the problem...
Bodisson, thank you for your response!
Any other suggestions?!
I have similar problem. Got my polaris a week ago (new) and had few droped calls when i'm in my bedroom.
Rom version 1.28.405.3WWE
Radio 1.58.25.14
Phone indicated bad signal reception (2 bars), but when it loses 3g coverage, it gets excellent reception (4 bars). So i changed phone settings and in the band tab choose GSM (i use GSM anyway) instead of Auto for my network type. No dropped calls since then (hope it stays that way ).
I'm new to the game to, but if this doesn't work for you or you need 3g, i guess you could try updating your radio. This could solve your problem (or worsen it, depends on the version people say )
Hope i helped. Ivan
@ Ivan: Is your ROM WM 6.0?
Because original poster and me have WM 6.1. And stuff happening to you happened to me while I was on WM 6.0.
Altough, I had to send my Polaris to service due to erratic BT and GPS behaviour. It resulted by changed motherboard...
Yes, my rom is 6.0. The solution i gave fixed the same problem for me on 6.0 so i figured he can try it...
I have had the problem using 6.0 also...
I am unable to try the suggested from ivanx method at the moment but as soon as I can, I will post the results here.
Unfortunately, as I said, my warranty is not valid in my country (Bulgaria), so the phone cannot go to an official service (I do not trust any other service here...).
Thank you guys!

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