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E650 GPRS settings correct but no internet! Please Help!

Hi, I am desperately attempting to get my SPV E650 connected to the internet! All the GPRS settings are set up right to my knowledge, I have had the right settings sent out from Orange UK. Internet explorer is set to "automatically detect settings" and "the internet" is my selected network. I have tried relashing different roms and updating to latest Radio 4.1.13.54_03.10.90 radio but I get the same "Failed to connect to the internet. Data coverage may be unavailable." If I delete all settings then I get a different error message " Your internet connection is not configured properly. Please verify settings in Connections" but as said even when I do set them up I still receive an error!
I am at my wits end with this thing as have flashed and reflashed and still no joy and the bin is looking a good option for this little phone!
Please could someone offer any help or suggestions?

try this
insert different sim provider try gprs if that work then oak or change authentication type from gprs setting hope work both

billapannu said:
insert different sim provider try gprs if that work then oak or change authentication type from gprs setting hope work both
Click to expand...
Click to collapse
hi thanks for replying! my phone is sim locked to Orange and so cannot try different network. As for changing the authentication type I tried changing it from the default "None" to "PAP" and "Chap" but neither worked! When Internet Explorer tries to connect the "G" icon flashes on on off a couple of times but just wont connect! This has absolutely confused me! Anything else???

again
i think ur setting are not correct are use wap gprs or full gprs net check ur proxy setting check or try this orange sim on another phone to check ur gprs if this orange sim gprs work on another phone okay so i suggest check ur setting again u doing some mistake in ur gprs proxy setting tell me which rom u used may i help u

i face same problem when ibuy this pone so i suggest never use that gprs setting which operator send to ur phone this setting never work delete all that operator setting put that new setting which work for u if u use old wm6 rom replace that rom with wm6.1 which is best ur phone know i use wm6.5 rom which work great on my phone so unlock ur phone first for unlocking ur phone find in xda

again
i think ur setting are not correct are use wap gprs or full gprs net check ur proxy setting check or try this orange sim on another phone to check ur gprs if this orange sim gprs work on another phone okay so i suggest check ur setting again u doing some mistake in ur gprs proxy setting tell me which rom u used may i help u

billapannu said:
i face same problem when ibuy this pone so i suggest never use that gprs setting which operator send to ur phone this setting never work delete all that operator setting put that new setting which work for u if u use old wm6 rom replace that rom with wm6.1 which is best ur phone know i use wm6.5 rom which work great on my phone so unlock ur phone first for unlocking ur phone find in xda
Click to expand...
Click to collapse
ok sure ill delete all the settings and try manually enter them, are you also with UK Orange? If not ill look for the settings and enter them. Im using the new Windows Mobile 6.5 Beta rom with the 4.1.13.54_03.10.90 radio. Strangely it did briefly work once I reflashed the radio to this new one (was able to get weather update on phone) but then didn't afterwards and was back to square one! Anything else I can try with this phone? Is there a suggested rom to work with my E650 or any other settings I don't know about? Its just weird how when I try to connect the "G" icon flashes on briefly but then fails to connect. Another strange thing is I installed Skyfire and whilst it didn't connect, it once changed the icon to the "G", I just don't get it!

billapannu said:
check ur proxy setting
Click to expand...
Click to collapse
would a proxy setting help me connect to the internet? Also it may sound real obvious but just to confirm when choosing the network in which it connects it is "The internet" and not anything like "WAP" is it?
Cheers

okay
check or there are two type of gprs service first wap gprs in this we need proxy setting second type full internet gprs in this service no proxy we need so tell me what type of gprs u use skyfire need full internet gprs not wap gprs if u use wap gprs go setting click connection next click gprs click new in connect to select work now click on proxy connect from select work then connect to select the internet then on type select http for full internet select connect to only inernet hope work

billapannu said:
check or there are two type of gprs service first wap gprs in this we need proxy setting second type full internet gprs in this service no proxy we need so tell me what type of gprs u use skyfire need full internet gprs not wap gprs if u use wap gprs go setting click connection next click gprs click new in connect to select work now click on proxy connect from select work then connect to select the internet then on type select http for full internet select connect to only inernet hope work
Click to expand...
Click to collapse
it is the full internet im trying to use, i tried deleting that setting and set internet explorer to use wap but still no luck! this is really puzzling me as nothing im doin is getting any results! I also tried using skyfire but it crashes as it cant connect and i cant get in to the advanced settings because of this!

try
if u use full internet set internet explorer to connect to internet or compare ur setting with another orange nokia s60v3 phone this help u lot if then not work the unistall that roms and install again or try with w6.1 roms

billapannu said:
if u use full internet set internet explorer to connect to internet or compare ur setting with another orange nokia s60v3 phone this help u lot if then not work the unistall that roms and install again or try with w6.1 roms
Click to expand...
Click to collapse
the strange thing is that internet explorer is set that way, i have reflashed the 6.5 rom and also fireburned, mona lisa and neo 6.1 rom and still nothing. With these different roms, h have tried manually entering the gprs settings, had them set up when Orange sent them to my phone and alos used the connection setup application and still nothing. I have even tried as said flashing the latest rom but still nothing either! I am totally stuck as to why this is not working, orange say everythings ok at their end and so it must be a problem with my phone.....somewhere!

first unlocked ur sim locked phone then try another gprs sim for internet if that work then okay so u face that two problem either ur setting are not correct or ur provider stop ur gprs so i suggest u put ur orange sim to any nokia s60v3 phone for correct setting if that sim gprs also not work in nokia s60v3 with correct setting then ur gprs service not activate on ur sim if u have not want unlocked ur phone or no near s60v3 nokia phone for check then try another orange sim for gprs try this all

billapannu said:
first unlocked ur sim locked phone then try another gprs sim for internet if that work then okay so u face that two problem either ur setting are not correct or ur provider stop ur gprs so i suggest u put ur orange sim to any nokia s60v3 phone for correct setting if that sim gprs also not work in nokia s60v3 with correct setting then ur gprs service not activate on ur sim if u have not want unlocked ur phone or no near s60v3 nokia phone for check then try another orange sim for gprs try this all
Click to expand...
Click to collapse
Hi, problem solved!! I tried my sim in my girlfriends phone and it didnt work in that either so it had to of been a problem with orange, so i rang up again and the person actually realised that my gprs wasnt activated there! Its beyond me how the original guy didnt notice that before attempting to read out my phones manual etc!
Many thanks for help,
Craig

cd993 said:
Hi, problem solved!! I tried my sim in my girlfriends phone and it didnt work in that either so it had to of been a problem with orange, so i rang up again and the person actually realised that my gprs wasnt activated there! Its beyond me how the original guy didnt notice that before attempting to read out my phones manual etc!
Many thanks for help,
Craig
Click to expand...
Click to collapse
Well I'm willing to bet the first guy didn't check the sim was provisioned with gprs and fairly safe bet itwas someone in india.
I'm not racist but many of them have not had the proper training since they started to handle most of the helpdesk queries.
When I worked at orange every time they put someone through to us from india they hadn't checked things properly.
Checking the sim was set up with gprs is the FIRST thing they should have done

mrmond said:
Well I'm willing to bet the first guy didn't check the sim was provisioned with gprs and fairly safe bet itwas someone in india.
I'm not racist but many of them have not had the proper training since they started to handle most of the helpdesk queries.
When I worked at orange every time they put someone through to us from india they hadn't checked things properly.
Checking the sim was set up with gprs is the FIRST thing they should have done
Click to expand...
Click to collapse
Nagh he wasn't foreign he was from Newcastle, must of been a trainee or perhaps the obvious didn't stare him in the face that day

Sprint Touch Pro2 unlocked, data not working T-Mobile

I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?

Have you tried out the wireless configurator? I'm sure they won't have your exact phone, but the settings should be close enough.

dead link....

Got it to work, oddly enough I had to delete the connection, then create it again
Didn't change anything, just deleted it and made a new one with the same settings...

Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.

velo25 said:
Hi there,
You're doing exactly what I've been trying to do but unable to. i have been unable to get a steady signal from T-Mobile, and the rare times that I did, generally I was unable to get data connection working.
Can you tell me exactly which APN settings worked for you? thanks.
Click to expand...
Click to collapse
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect

sp1kez said:
This is what I did after I unlocked and flashed the edited radio (for the sprint version)
Go into Settings>Phone>Network, select GSM Only and select MANUAL
Select TMobile
after this you should be able to make phone calls and get txt
then go to settings>connections>connections, select the top one (should be tmobile data) and select "manage existing connections"
go to general, then click delete
create a new connection, name it whatever you want,select GPRS 3G, use APN internet2.voicestream.com , no suername or password just leave blank, click finish
now you should be able to connect
Click to expand...
Click to collapse
Hi there,
I did exactly as you described, but for the most part it's not working. I am guessing I have a radio problem. Which radio are you using? Thanks again.
James

some people have problems connecting with certain APNs on tmobile. first try ecp.tmobile.com that SHOULD work and its the newer apn that they made for 3g/smartphones to use so it should be faster EDGE. and if its not working delete all connection settings make a new one. no pass or username. IF it dont work no matter what contact tmobile they helped me when i had an att phone with them

sp1kez said:
I unlocked my sprint touch pro 2, flashed the edited radio posted here for the sprint version, and now I'm using it on T-Mobile
Phone/Txt works
Internet doesnt work
I have tried internet2.voicestream.com APN, wap.voicestream.com and epc.tmobile.com
It always says "can't connect for unknown reason"
I left the username and password fields clear
Any suggestions?
Click to expand...
Click to collapse
I have the same issue. using 1.96uw radio and mighty rom and cant get the data to work. I have Tzone as my data plan.

Bumping Up Great Information
Just wanted to bump this for those of us who have the HTC Touch Pro 2 and for whatever reason the data stops connecting.

[Q] Telus HTC Surround - Unlocked, MMS & CID not working!

Hey Guys
Really hoping someone could help me out here as I LOVE this phone and do NOT want to return it.....I unlocked an HTC Surround yesterday and was able to pop in my Rogers SIM and start using the phone. However, off the Bat it would not browse. I had to configure rogers APN (rogers-core-appl1.apn) initially. This allowed me to browse ofcourse. Suddenly I noticed I was unable to send MMS or receive them.
However - eventually MY MMS's will get to the receiption although I will get a failed alert, I on the other hand will NOT get any MMS's from senders. All calls are coming in as UNKNOWN CALLER.
I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked
These are my only 2 grips with the phone, MMS and CID. Other small quircks (such as wrong time stamp) I can live with...
If any experts have ANY advice - I thank you in advance.
Regards

MMS will not work on unlocked wp7 devices because it's mms settings are confirgured for the locked carrier. There is no setting in the wp7 atm that will let a user change the mms settings. Hopefully microsoft will fix this issue in the next update.

powersquad said:
MMS will not work on unlocked wp7 devices because it's mms settings are confirgured for the locked carrier. There is no setting in the wp7 atm that will let a user change the mms settings. Hopefully microsoft will fix this issue in the next update.
Click to expand...
Click to collapse
Thanks for the prompt follow up!
Just an FYI - its half working with the HTC App - I can send, but not receive. Why would MS cripple such a needed setting?!
Any idea as to whats blocking my CID?

DarthVR6 said:
Hey Guys
.....
I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked
.......
Regards
Click to expand...
Click to collapse
Ensure your have CLIP (calling line identity presentation) provisioned on your account (In the HLR). I would assume this is what was checked when you called, but it might be worth checking 100%
I once had mine drop off for seemingly no cause. This resulted in every call coming in as 'Unknown Caller'
If this has happened to you, swapping phones would show the same issue.
refer: http://en.wikipedia.org/wiki/Caller_ID
(CLIP can go by other names)
I'm interested to know the cause of this, if you can post when its fixed.

hmm caller id should work regardless of which network the phone is being used on. CID is all dependent on the network provider you are using.
as for mms setting, I think it's not crippled, ms just didn't have enough time to implement this feature prob.

powersquad said:
hmm caller id should work regardless of which network the phone is being used on. CID is all dependent on the network provider you are using.
as for mms setting, I think it's not crippled, ms just didn't have enough time to implement this feature prob.
Click to expand...
Click to collapse
Well I just popped the same SIM into my Desire Z which is also unlocked and CID is working..
I can live without MMS but to not have CID work will be an issue.
Do any of you suspect removing it and adding it will help?
This most likely is a silly q but with the Carriers is there a difference with iPhone CID and non iPhone CID?

DarthVR6 said:
Well I just popped the same SIM into my Desire Z which is also unlocked and CID is working..
I can live without MMS but to not have CID work will be an issue.
Do any of you suspect removing it and adding it will help?
This most likely is a silly q but with the Carriers is there a difference with iPhone CID and non iPhone CID?
Click to expand...
Click to collapse
Only 1 setting.
removing and re-adding will have no effect if its working in another handset.
Your phone is getting the 'info', but not displaying it.
Perhaps a hard reset is in order?
-- you can confirm a handset fault by placing in the original SIM and testing CID again

I've done a full restore through settings 3 times, is there another method?
Sent from my HTC Vision using XDA App

DarthVR6 said:
I've done a full restore through settings 3 times, is there another method?
Sent from my HTC Vision using XDA App
Click to expand...
Click to collapse
toss the original sim back in it.
If it works its possibly due to the provider (i dont see how tho), or you were correct and its in some way linked (again, i dont know how this would be the case)
If it doesnt work, then something is wrong with the handset.
Im not sure if the hard reset from the menu is the same as resetting via holding down the volume keys (or whatever you do, method is in the FAQ thread stuck to the top of the forums)
Is the menu just wiping your personal data? or refreshing the OS Install?

How did you unlock it?
I'm in Canada as well...I wouldn't mind paying full ticket on a samsung focus and bringing it to Bell(wife can get a good plan with work), or a Dell Venue Pro or HD7 and go with Wind....

mei_liberi_fatali said:
toss the original sim back in it.
If it works its possibly due to the provider (i dont see how tho), or you were correct and its in some way linked (again, i dont know how this would be the case)
If it doesnt work, then something is wrong with the handset.
Im not sure if the hard reset from the menu is the same as resetting via holding down the volume keys (or whatever you do, method is in the FAQ thread stuck to the top of the forums)
Is the menu just wiping your personal data? or refreshing the OS Install?
Click to expand...
Click to collapse
I have a colleague at work who also purchased the same phone and has not been able to get call display to work after unlocking it either. He is having the exact same issues - I do not suspect its a defective handset.
Over on the MSN forums - apparently it's caused by ADC which is disabled by default by Telus and it's locking to Telus's config, even if forced. Unfortunately, I need to get into the admin app but the method they provided is not for the HTC Surround
How did you unlock it?
I'm in Canada as well...I wouldn't mind paying full ticket on a samsung focus and bringing it to Bell(wife can get a good plan with work), or a Dell Venue Pro or HD7 and go with Wind....
Click to expand...
Click to collapse
Lip - Im not sure if we're allowed to link to external sites here so I'll just recommend u to google unlock htc surround - and u should be able to find the methodd. Or PM me...

DarthVR6 said:
I have a colleague at work who also purchased the same phone and has not been able to get call display to work after unlocking it either. He is having the exact same issues - I do not suspect its a defective handset.
Over on the MSN forums - apparently it's caused by ADC which is disabled by default by Telus and it's locking to Telus's config, even if forced. Unfortunately, I need to get into the admin app but the method they provided is not for the HTC Surround
Lip - Im not sure if we're allowed to link to external sites here so I'll just recommend u to google unlock htc surround - and u should be able to find the methodd. Or PM me...
Click to expand...
Click to collapse
Did you pay to unlock it?

Check out a fix here: http://social.answers.microsoft.com...7/thread/7834506f-c60d-4eb6-b04a-9829131922ee
MFG is a hidden admin app on the phone. Here are the steps -- !!! use at your own risk !!!:
Go to the phone app
Dial ##634# and click Send
When prompted for a password type 277634#*#
You should now be at "Factory Menu"
Choose "Engineer Menu"
Choose "Other Setting"
Verify that "Set ADC" is set to Enable
From the "Other Setting" page, choose "Set network profile"
You should now be on the "Set network profile" page and in the bottom half of the window you should see a list of *.xml files. These appear to be the network configuration files.
Look at the filenames for the config files and take your best guess at which one to choose for your provider. I'm on AT&T and I fixed the MMS problem by choosing "_PROV_ATT_US_310_410.xml"
After you choose that *.xml profile, your MMS should be working.

DarthVR6 said:
Hey Guys
Really hoping someone could help me out here as I LOVE this phone and do NOT want to return it.....I unlocked an HTC Surround yesterday and was able to pop in my Rogers SIM and start using the phone. However, off the Bat it would not browse. I had to configure rogers APN (rogers-core-appl1.apn) initially. This allowed me to browse ofcourse. Suddenly I noticed I was unable to send MMS or receive them.
However - eventually MY MMS's will get to the receiption although I will get a failed alert, I on the other hand will NOT get any MMS's from senders. All calls are coming in as UNKNOWN CALLER.
I had Rogers do a network refresh on my SIM yet nothing has helped. I also installed the HTC App which updates the correct Carrier Profile settings, yet NOTHING hass worked
These are my only 2 grips with the phone, MMS and CID. Other small quircks (such as wrong time stamp) I can live with...
If any experts have ANY advice - I thank you in advance.
Regards
Click to expand...
Click to collapse
Can you return the phone to telus after unlocking it?

i.mac said:
Can you return the phone to telus after unlocking it?
Click to expand...
Click to collapse
you should be able to. i don't see why they would have an issue with this. most OEMs just reflash and refurb it.

Same CID issue here on Fido in canada.
Phone was sucessfully unlocked, data is working fine after APN configuration (don't care for or use MMS anymore)
But CID not working, is a biggie! Phone is going back as fast as it was purchased!

Sounds like it's a network issue. Rogers/Fido have problems but Bell (according to another post on XDA) did not. Bell and Telus have the same network.

nakadm said:
Same CID issue here on Fido in canada.
Phone was sucessfully unlocked, data is working fine after APN configuration (don't care for or use MMS anymore)
But CID not working, is a biggie! Phone is going back as fast as it was purchased!
Click to expand...
Click to collapse
let me know if Telus gave you any issues in returning the phone unlocked.

I will test bell and TELUS SIM cards if I can before returning the phone.
I will report back shortly.

i.mac said:
let me know if Telus gave you any issues in returning the phone unlocked.
Click to expand...
Click to collapse
I was able to return it without ANY issues.
Also - the MFG hack is not applicable to the HTC's apparently, it's only good for the LG's. I tried this already before returning it.

Mytouch 4G, will not connect to tmobile network

Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???

astang99 said:
Ive got an mytouch 4g will not connect to any network, the person I got it from had it rooted to 2.3.3 but did not install the new radio, I installed the GB radio but it still wont connect, any ideas???
Click to expand...
Click to collapse
Bad SIM card.

no, tried 3 different sim cards, all the same response, 2 different mytouch 4G's with the same problem, only says limited service

I had a very odd issue similar to this after trying some different roms and then using CWM to restore my RG rom...
In short, I was only able to get service via wifi calling and while in my 'home' area. As soon as i left my home, I would loose all service while others maintained service just fine. If i didn't know any better, it would seem that my phone was locked to a specific tower.
It took a factory reset on the rom before I could get any service back while outside of my home market.

that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service

shot in the dark, but... did you check your apn settings???

how do I check apn settings?

astang99 said:
that almost sounds like the same issue, I can get wifi with no problem, just will not let me get service any other way, when I try to select tmobile from network selection it says your sim card will not let you get service
Click to expand...
Click to collapse
I would grab a fresh rom, factory reset the device, flash the rom and reflash the radio. At this point, if you don't do so regularly, MD5 check what you download to ensure its as it should be.
If we go with the 'locked to a tower' assumption, when this happened to me, it appeared 'locked' to the tower it first connected to upon reboot. If you are not in that area now, it prob wouldn't connect.
Also, i have had nothing but problems when I attempted to apply the APN settings listed in forum posts. Just default them, see if it helps..
Settings> Wireless & Network> Mobile Networks> APN Settings > menu button, reset to default. But i think this only affects mms, internet and not the connection to the mobile network itself.
**edit**
I also received an error when attempting to manually connect or search to a mobile network.

factory reset, from cwm?

Yes. Once completed, i went ahead and reflashed the rom while still in CWM.

any other ideas if this doesnt work?

lol, brick it and call tmobile.. "its stuck in a bootloop"

another thought is to call tmobile and ask them essentially if they can reset your device in the towers. I worked for them (voicestream) like 12 years ago, the lingo has most likely changed but there maybe something in the system that is causing the problem..
I was able to see the problem go away once i factory reset, so I didn't bother. Just don't mention anything that could be noted as 'warranty voided'..
Typically, when I call, i give them just enough information to get them to do exactly what I want. They shouldn't care that you run a custom rom and they don't need to know.. just the fact that you cannot connect to the network should be information enough.

T-Mobile US APN Settings: (By Elvis_Freshly)
Click on Menu
Click on Settings
Click on Wireless & networks
Click on Mobile networks
Click on Access Point Network
You will see a tab with Some provider settings,if rooted device with custom ROM.
Ignore it for now.
Click on Menu
Select New APN from popup menu.
You will see a window come up with a bunch of tabs.
Clcik on name and Name the connection as T-Mobile USA
Click on APN and enter epc.tmobile.com
Click on Proxy and enter 216.155.165.50
Click on Port and enter 8080
Username will show as (leave it alone do not touch)
Password will show as (leave it alone do not touch)
Server will show as (leave it alone do not touch)
Click on MMSC and type in http://mms.msg.eng.t-mobile.com/mms/wapenc
Click on MMS proxy and type 216.155.165.50
Click on MMS port and type 8080
MMS Protocol should be WAP 2.0 if not then click on tab and select WAP 2.0
MCC should be set to 310 if not click on tab and set it to 310
MNC should be set to 260 if not clcik on it and set to 260
Click on Authentication type and select None
Click on APN type and enter default,supl,mms
And then Click on menu and save it.
Now you go back and you will see a T-Mobile US Apn that we just created.
Select that and a red circle should appear next to the Tab.
Now press back twice to go to Wireless & Networks screen
Uncheck Mobile network tab and wait for a few secs;
Check the Mobile networks tab again;
Now reset your phone and enjoy T-Mobile data, MMS and SMS
Click to expand...
Click to collapse
Sorry about the copy and paste but this seemed to be the one exception to the case, I would take a little time to look threw some of the rom settings. If this doesn't work send the phone back, it seems to me that's the last thing you want to do but if this doesn't work then you may have no choice but to and why waste more time.

i doubt this issue has anything to do with the apn settings as those only affect T-Mobile data, MMS and SMS. Even if they were completely wrong, the phone would still make a connection to the network for voice services.

When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk

inst1029 said:
When I got my mt4g with new simcard, I have to call tmo to reigster it.
Or perhaps the phone is simcard locked.
Sent from my HTC Glacier using Tapatalk
Click to expand...
Click to collapse
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.

Orical said:
That's true, I had to do the same, I had a Blackberry prior to the MT4G and had to call and give them my IMEI and other info in order for them to activate my service, I got mine out right not through T-Mobile. I had to agree to the terms over the phone with CSR before I could do anything other than make calls.
Still I would think if he got the phone through T-Mobile and had the SIM sent with it as security goes you would still have to call in to verify you got the phone and call in the IMEI to be activated for that account.
Click to expand...
Click to collapse
See, this is the difference. You were able to connect to tmobiles network. OP is unable to get that far. There is no service, and even manually attempting to select a network resulted in an error.
Sent from my HTC Glacier using XDA App

The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
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urmothersluvr said:
The phone could be imei blockd. T-Mobile will do that if its lost or stolen. Or if the person who got it said he never got the package and they sent a new one. I kno this cuz my brother ripped of T-Mobile by sayin he didn't get a replacement and they blocked the one he said he didn't get. Try unlocking it and using a att sim
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Boned..
Sent from my HTC Glacier using XDA App

[Q] need help after a hard reset with a dial code (*#*#786#*#*)

hello, i did a hard rest to my nexus s 4g that is flashed to boost mobile dialing *#*#786#*#*
my problem is that now the phone doesn't have service and fail to activate, i restored all the settings exactly as it was before the hard reset
but the only thing i forgot to write down before the reset was the msid number
most people msid number is equal than their phone number, but i know mine was different
if somebody can tell me how to know what msid # to input let me know
thanks

this post doesnt really help you..... but just for your info, the msid is usually never your phone number. try contacting boost, they should be able to tell you ur msid

thanks, i called boost and they gave me my msid and i have service again, but now the problem is that the 3g icon doesn't show and i don't have internet
if somebody knows how to fix that please let me know
thanks

Find the APN's for your carrier and set them up.

Uni7 said:
Find the APN's for your carrier and set them up.
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thanks, can somebody tell me the apn settings for boost mobile data ? i looked in google but didn't find them

agel1 said:
thanks, can somebody tell me the apn settings for boost mobile data ? i looked in google but didn't find them
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i guess im gonna have to buy a clone and flash it again or im gonna have to sell it
this phone without internet sucks

I wish i knew. I have Sprint

Does boost have support? Call them and get it