Related
My phone = HTC wizard (WM5)
I sync with my university's Exchange 2003 server.
OK, the other day i took three pics (100-150KB each) with my phone camera. I tried to email them to one of my hotmail accounts. I did this by clicking on the pics (in the Pictures & Video folders) and selecting "Send". Then It asked me to select an account and i choose "outlook" which i assume is the email i sync with exchange because the only other option was MMS.
Then i clicked on send/recieve and it synchronised with exchange etc, but then it said Attention Required and the emails had not been sent. I tried this many times but could not get the emails to be sent. When i connected my phone to the computer and tried it thru my computers activesync, it still didnt send the emails, giving me support code 1 error.
That support code isnt even listed with the others here.
http://www.pocketpcfaq.com/faqs/activesync/exchange_errors.php
i even tried changing my activesync settings to download full emails and full attachments (i.e. not only if attachment smaller than <insert number>KB.
in the end i gave up and deleted the emails. now when it connects with activesync i get no problems and no support code 1.
I am just wondering why it couldn't send a few simple emails with pics attached.
ALSO, since im making a thread anyway, my outlook.ost file is 0KB. Is that normal?
Similar problem with HTC Touch Diamond
Hello friends,
I am having similar problem with my Touch Diamond. A few of my contacts fail to synchronize. I get the error Support Code:1
Any help??
Have you tried duplicating this again at all? Like with just one pic.
Support Code 1
Hi people,
Hi had this ERROR when I was synchronizing all my stuff in my kaiser. I found the solution with my friend google and this forum:
Click Start > Run and type the following: Regsvr32.exe %Windir%\System32\ole32.dll
Click OK, Reboot your PC. Sync again.
After reregistering ole32.dll, you should scan all items on your mobile device for unsynced annotations. If there are, CHANGE the item on the mobile device and sync. This is the only way to keep all your changes made and sync them to your desktop PC.
Some of the items where having issues and that was the origin of "the support Code 1"
active sync support code:1 Alltel Touch Pro
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Can anyone suggest a button mapping program, the windows one only sees
the 'red' button as programmable? I'm also looking for a 'how-to' to use
SPB's P+ & Mobile shell instead of the touch3d thing. I have Resco Regedit
and Resco File Explorer.
Thanks
Activesync Support Code 1
I hope this is helpful to someone with Activesync problems.
I sync my AT&T Fuze with Outlook on my desktop using Activesync 4.5 on XP. Contacts, calendar, tasks, notes. My first sync just loaded up my Fuze from Outlook, based on existing data that was previously synced with 8525. Subsequent incremental syncs worked fine, until one day I started getting the infamous Support Code 1 along with a long list of Fuze updates that would not sync to Outlook. I was amazed at how little information there is on the web about these types of Activesync errors.
I finally figured it out. I had imported a new Outlook data file into Outlook, because I needed to convert it from Outlook format to Outlook Express format. After the conversion, I had left the second Outlook data file (mail, calendar, tasks) in Outlook, even though it was not being used. Apparently, the presence of this second Outlook data file was enough to confuse Activesync and prevent the syncing of new updates from my Fuze. After I deleted all traces of the data file from Outlook (and thus had only my single main data file), Activesync began working again, and the Support Code 1 did not occur. I realize that I am just describing symptoms, but since I can do what I need to do, I am not digging deeper. Perhaps there is a way to tell Activesync which Outlook data file to use, but I don't care.
change contact-pictures to 240x320 pixels
Make sure your contact-pictures do not exceed the 240x320 pixels format as larger pictures cannot be synced in outlook!
fuzzynco said:
Scan how, what do I do on the phone?
I'm getting a number of items that were recurring b'day entries
I found and deleted them on the PC, but I can't find them on the phone
to delete them. I'm still trying to setup the phone, so if needed, I can do a
cold reset. Alltel replaced a ppc6800 with the touch pro. *sigh* I miss
all the buttons. Anyway I do have good data in Outlook and a good PIMbackup
just before turning in the old phone. I tried the ole32.dll thing but no luck.
Click to expand...
Click to collapse
How do you scan for offending items on the phone? I have this same issue with 25 birthdays and anniversaries on my phone. They don't show up in the calendar on the phone or in Outlook 2007, though. How do I find them?
XP & activesync v4.5 support code : 1
ibrubeer said:
How do you scan for offending items on the phone?
Click to expand...
Click to collapse
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
rhfritz said:
Did you ever get or find a answer to this question? I'm getting this error with a recurring task that occurred in the past. And the support code 1 indicates the item is on the phone. But I can't find a way to view old tasks on the phone at all. I go to the referenced year/month and it's simply not there.
I've wiped the device, but my situation is complicated by syncing with Win7 at home with no issues and win xp at work. Why mobile device under Win7 pushes old tasks you can't view on the phone is it's own issue.
Click to expand...
Click to collapse
Wow! Time flies, and it didn't take long for my reminder to reply to this to get buried WAY at the bottom of my Inbox. Sorry for the delay. The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
I have since then flashed a couple of times, so I'm not sure if it got fixed by flashing or with the Outlook solution. Needless to say, I haven't had this problem since, so I suspect that it was a random problem that got fixed at least by reflashing. Sorry.
ibrubeer said:
The way that I solved this problem was through Outlook. I sync with Outlook, and I believe that I went in and deleted them from there. I believe that if you go into the Calendar in Outlook, and select "Events" for the current view, you may find some strange looking events. Mine were events that started out with a couple of blank spaces. I believe they were birthdays/anniversaries that didn't have any names in them, only spaces. At any rate, you should already have SOME indication as to the name of the events, and you should look for those and try to delete them.
Click to expand...
Click to collapse
I fixed it through outlook as well. Though I did find some way to see the event on the phone. Thanks!
I have an Orbit and an Orbit 2. I figured it would let me sync one device's contacts, tasks, emails etc.. over bluetooth but how? Failing that, how the hell do I get contacts from one phone to the other?! It shouldn't be this hard (or me this stupid!)
sync with outlook or go to contacts and tabHold on a contact and pick Send contact->beam
Rudegar said:
sync with outlook
Click to expand...
Click to collapse
Not an ideal solution for most people though? As it happens I do have access to a decent Outlook setup at work. I've also tried the one at home using the demo that came with the unit. The problem is that I don't want to maintain the sync (especially at work), but Windows Mobile bizarrely insists on deleting all the contacts from the phone again when I delete the sync relationship.
Rudegar said:
or go to contacts and tabHold on a contact and pick Send contact->beam
Click to expand...
Click to collapse
Yeah, that kinda works with tasks because I can select them all at once. However 100+ contacts done one-at-a-time isn't my idea of fun. I can't believe this is so impossible to do device-to-device. Failing that just a way of getting them onto my PC and then sending them back to my new device without having to set up an ongoing sync relationship. I only want to do this one time, to get all the contacts from one device to the other!
I'm not sure what the problem is here.
It seems to me that you would use ActiveSync to set up a relationship with the computer and Phone A (the one with the data already), initially copying all the information from the device to the computer. You would then have the info all in Outlook on the computer.
Then set up a relationship with Phone B and copy the info from the computer to the device. Then delete ActiveSync from the computer and beam further changes individually as required.
Which part of this doesn't work?
andyturner said:
I have an Orbit and an Orbit 2. I figured it would let me sync one device's contacts, tasks, emails etc.. over bluetooth but how? Failing that, how the hell do I get contacts from one phone to the other?! It shouldn't be this hard (or me this stupid!)
Click to expand...
Click to collapse
Got to this link: http://www.jetwaremobile.com/
You can download a 15 day trial of their software. Their software has a phonebook option which allows you to send the entire contacts list via bluetooth to linked devices.
Ka Honu said:
Then set up a relationship with Phone B and copy the info from the computer to the device. Then delete ActiveSync from the computer and beam further changes individually as required.
Which part of this doesn't work?
Click to expand...
Click to collapse
Deleting the sync relationship seems to insist on the data that the relationship created being purged. So I had a situation where the data was on my new phone but once the sync relationship was removed, WM insisted on removing all the contacts that had been created using that sync too - which is absolutely braindead. At the minute I'm in a scenario where I've lost all the contacts from *both* phones, *and* Outlook and I'm very upset! Currently trying to recover from deleted items in Exchange...
Sorted, sort of
OK, I recovered my contacts from the Exchange server after an hour of being rather annoyed... And thanks to a plug in which allows multiple contacts to be selected and beamed to another device (http://www.freewarepocketpc.net/ppc-download-ppccontactsmgr-v1-6.html), I managed to get them sent to the new device. I just can't believe a modern WM device isn't capable of sending all contacts from one device to another out-of-the-box. Surely it shouldn't require an PC with an installation of Outlook to achieve what ought to be a reasonably trivial task when moving to a new device?
I hate to say it but you did buy a wm device! I have just reinstalled XP as Vista was ****! XP will soon be redundant and as far as I am concerned so will windows. We all bought into that company.....I agree entirely without outlook we are stuck. It is the one peice of software I buy happily, the rest are being ditched as they run to the end of there technological hold.
Will
I wrote a post few days ago about my impressions with HTC Cruise and Windows. Overall I have no complains, but your "adventure" is the essence of that post. Good hardware, OS with potential, put them together and overall good, but not super.
These are simple things Microsoft should have gotten right from the beginning. Rather than building a system with a "start menu", trying to immitate Desktop Windows, Microsoft should have been brave enough to build an appropriate PDA + Phone OS...
I am not a big fun of overloading the mobile with eye-candy applications, but for example SPB did a nice job with their mobile shell series, big accessible icons, easy access to common functions, configurable and so on. Why Microsoft fails to get it straight is quite disappointing.
Anyway, I am glad you sorted this out, I am downloading that plugin as well, I am sure it will be handy at some point! (Thanks for finding this!)
Just was wondering have anyone else also problems with synchronising notes with outlook. Maybe one time out of 50 I get the Pro synchronised with outlook but mostly I get ether a message that attendance required or just plain error. And of course the microsoft synchronisation program is one of the worst programs I have ever seen from user friendliness. When I bought this phone I had to transfer contacts and everything else from the old phone at least twice because during the first synchronisation periods I either got all contacts double or they disappeared next time same with calendar and tasks. Very confusing is also the frase keep in device or keep in desktop all the time confusing where the hell will the notes or else will be left.
But as I understand there is no alternative either.
I received my HTC 7 Pro over the weekend. It looks nice, runs fine. I upgraded to Mango Beta. That made it even better. I ordered a 32GB microSD to get the storage the phone deserves. So, I'm excited about my new toy. And then I tried to sync to Outlook.
It seems incredibly strange that on this website chock full of staunch individualists that no one is ranting about being forced to use MS Hotmail and the MS cloud invironment as the only method of allowing a 'Pro' phone to be synchronized with Outlook contacts and calendar. And what about all of the music and files I have on my PC? It isn't rational that I should have to pass 10-20GB of stuff through the MS cloud just because MS have decided that is how they want to manage phone synchronization. I do not want another public e-mail address and I certainly do not want to push my business correspondence through one.
[I have just deleted a lengthy rant about MS from here. Suffice it to say I am really dissatisfied with MS and their apparent business intent.]
I like the HTC 7 Pro but I really need to be able to connect a USB cable and transfer my own stuff like I can on any other phone.
So I am looking to all of you for help/advice. If there is no way to synchronize Phone 7 with my laptop then I am perfectly willing to downgrade back to WM6.5 or switch to Android. I just need to know what my options are.
I kept all my packing material. If there is no solution then I will return the phone and get the nearest Android equivalent.
Thanks in advance for your help.
--Steve
Your media can all be transferred using Zune, direct from your computer, wired or over WiFi (after a wired sync you can set the phone to automatically sync when it's plugged in and doing nothing)
Regarding Outlook, I don't know of a single person that doesn't use Exchange or Google, both of which can be used to synchronise mail, calendar, contacts and i believe tasks between computer and mobile device. This is so much more advantageous than 'direct by wire' syncing that I'm surprised you are that concerned. If anything it's good practice to have a backup of these things...
shrines said:
I received my HTC 7 Pro over the weekend. It looks nice, runs fine. I upgraded to Mango Beta. That made it even better. I ordered a 32GB microSD to get the storage the phone deserves. So, I'm excited about my new toy. And then I tried to sync to Outlook.
It seems incredibly strange that on this website chock full of staunch individualists that no one is ranting about being forced to use MS Hotmail and the MS cloud invironment as the only method of allowing a 'Pro' phone to be synchronized with Outlook contacts and calendar. And what about all of the music and files I have on my PC? It isn't rational that I should have to pass 10-20GB of stuff through the MS cloud just because MS have decided that is how they want to manage phone synchronization. I do not want another public e-mail address and I certainly do not want to push my business correspondence through one.
[I have just deleted a lengthy rant about MS from here. Suffice it to say I am really dissatisfied with MS and their apparent business intent.]
I like the HTC 7 Pro but I really need to be able to connect a USB cable and transfer my own stuff like I can on any other phone.
So I am looking to all of you for help/advice. If there is no way to synchronize Phone 7 with my laptop then I am perfectly willing to downgrade back to WM6.5 or switch to Android. I just need to know what my options are.
I kept all my packing material. If there is no solution then I will return the phone and get the nearest Android equivalent.
Thanks in advance for your help.
--Steve
Click to expand...
Click to collapse
yea nothing wrong with using the cloud at all. there's also even a hotmail-outlook connector, you are not being "forced" to use hotmail at all ur more than welcome to use ur exchange email to sync ur contacts but u do need a live ID to use the marketplace and Zune. android has this similar practice where u need a Gmail account to even be able to use it period. MS is not going to spy on ur emails or call ur contacts and ur information isn't any less safe on the cloud than it is on ur PC.
Thanks for the replies, folks, but it appears that I have not made myself clear. I have over 2000 contacts due to industry committee activities and customers. I have four email accounts within Outlook, only one of which is an Exchange account. I travel extensively. The MS instructions for moving my contacts to my phone 7 include having to import all of those not on the Exchange server to HotMail using CSV formats. There is no automatic update thereafter. Zune will only update the phone calendar from one 'primary' calendar.
I am in Ireland today and I was unable to sync with Zune because it expected me to change my location/region settings to match my current location (I live in Germany). When I changed my location to Ireland I was informed that my Zune would not work due to restrictions (content licensing, I assume). The same is true if I select Worldwide English. If I switch back my location back to Germany there are no English pages available but I still can't sync.
Many places I visit have no wired or wireless Internet and roaming charges are outrageous. So how do I keep my phone contacts, calendar and files up-to-date with my Outlook through all this?
All I did with WM 6.5 was plug my phone in to my laptop and ActiveSync took care of the update. No more.
And I still haven't been able to sync my phone.
It really looks like Phone 7 is focused on social sites and trying to sell me stuff rather than addressing my needs as a business user.
shrines said:
Thanks for the replies, folks, but it appears that I have not made myself clear. I have over 2000 contacts due to industry committee activities and customers. I have four email accounts within Outlook, only one of which is an Exchange account. I travel extensively. The MS instructions for moving my contacts to my phone 7 include having to import all of those not on the Exchange server to HotMail using CSV formats. There is no automatic update thereafter. Zune will only update the phone calendar from one 'primary' calendar.
I am in Ireland today and I was unable to sync with Zune because it expected me to change my location/region settings to match my current location (I live in Germany). When I changed my location to Ireland I was informed that my Zune would not work due to restrictions (content licensing, I assume). The same is true if I select Worldwide English. If I switch back my location back to Germany there are no English pages available but I still can't sync.
Many places I visit have no wired or wireless Internet and roaming charges are outrageous. So how do I keep my phone contacts, calendar and files up-to-date with my Outlook through all this?
All I did with WM 6.5 was plug my phone in to my laptop and ActiveSync took care of the update. No more.
And I still haven't been able to sync my phone.
It really looks like Phone 7 is focused on social sites and trying to sell me stuff rather than addressing my needs as a business user.
Click to expand...
Click to collapse
this is totally incorrect! on wp7 u can add as many exchange accounts as u want and it will sync them and keep them updated vs on wm6.5 and android u can have one, and those contacts that aren't on exchange u can easily add them or import them it is no big deal at all. all the calendars are also updated, on my arrive with the mango beta I have 2 live accounts setup and my Facebook account and it syncs ALL my appointments accordingly to which account they originated from. Zune does not sync any of this, Zune only syncs pictures,videos and music.
Forgive me, but reading that sounds like you haven't actually used the software.
Zune only deals with multimedia and updates - nothing to do with calendars, contacts, or mail.
You can have as many accounts as you like on the phone, they ALL synchronise everything, and in the calendar app every accounts' calendar appears and has a different colour attached to it (mine, for example, highlights Exchange in red, Google in Blue, and Facebook in green, and they all appear together so I know when I'm actually available)
I don't understand how having a thousand contacts is a problem? You can sync contacts from Google, Exchange, or Windows Live into Outlook, then it's a case of using that most amazing of things as Copy and Paste, then the cloud takes care of your syncing.
Travelling a lot, it makes sense to me to just let the phone deal with the sync - when something changes, it gets pushed to the phone automatically, and if you change something on the phone it's pushed to the cloud, where your computer picks it up automatically.
You sound like the perfect example of somebody who could benefit hugely from a push-sync service but doesn't want to...sorry to be frank, but that's just the way it seems to me...
shrines said:
Thanks for the replies, folks, but it appears that I have not made myself clear. I have over 2000 contacts due to industry committee activities and customers. I have four email accounts within Outlook, only one of which is an Exchange account. I travel extensively. The MS instructions for moving my contacts to my phone 7 include having to import all of those not on the Exchange server to HotMail using CSV formats. There is no automatic update thereafter. Zune will only update the phone calendar from one 'primary' calendar.
I am in Ireland today and I was unable to sync with Zune because it expected me to change my location/region settings to match my current location (I live in Germany). When I changed my location to Ireland I was informed that my Zune would not work due to restrictions (content licensing, I assume). The same is true if I select Worldwide English. If I switch back my location back to Germany there are no English pages available but I still can't sync.
Many places I visit have no wired or wireless Internet and roaming charges are outrageous. So how do I keep my phone contacts, calendar and files up-to-date with my Outlook through all this?
All I did with WM 6.5 was plug my phone in to my laptop and ActiveSync took care of the update. No more.
And I still haven't been able to sync my phone.
It really looks like Phone 7 is focused on social sites and trying to sell me stuff rather than addressing my needs as a business user.
Click to expand...
Click to collapse
I'm in the same boat sort of. I don't use Exchange, just MS Office an Outlook for my schedule and contacts. I only just got my first WP7 phone and previously I was a recent WM user migrating from my Axim x51v. Been using a PDA since WM2003. I really find it hard to fathom why MS would make it so that their products can't talk to each other. I've installed the connecter and still couldn't get it to sync up to Hotmail very easily. I've got my contacts in teh phone but still can't get my calender to move over.
My suggestion to you John would be to get yourself a Google account, which you can sync using the Exchange protocol into Outlook, and which the phone can sync automatically. That's probably the easiest way of doing things.
Hi all
Currently using an HTC Touch Pro 2 and was considering upgrading to HTC 7 Pro. Came across this post and am very concerned. Due to work data restrictions phone must be able to connect using ordinary USB cable. Is there no way that this can happen on WM7?
Thanks
Barney
P.S Was cosiderng WM7 v. Android and decided to stick with Windows (seeing as that is all I have ever had) This could be a deal breaker though, assuming Android phones can easily sync using USB.
My god where do you work!?
Unfortunately it would appear the draconian restrictions in your workplace are letting you down - neither WP7 or Android are designed to synchronise PIM data over USB. HTC have bodged together a not-fantastic workaround for Android which is probably your only choice...
Edit: By connect, what do you mean? Obviously any phone can connect, just not necessarily sync.
I do mean syncing of data (calendar, tasks, contacts, notes) over a USB cable. I gather there are apps that work on Android that allow this even though native android doesn't.
Looks like its going to have to be Android then. Looking at Samsung Galaxy S2 just now. Got another couple of months so Microsoft may sort this but somehow I don't think they will - must admit not sure why not, their mobile phone sales have dropped a lot over the past few years and with this sort of design I now know why. Been using them for around 7 years now but looks like I will be forced to move away.
Cheers
Barney
Edit: I gather that the iPhone natively supports direct sync to Microsoft Outlook - shudder, now having to include that in my shortlist! How did Microsoft get it soooo wrong!!!
Barneyabz said:
I do mean syncing of data (calendar, tasks, contacts, notes) over a USB cable. I gather there are apps that work on Android that allow this even though native android doesn't.
Looks like its going to have to be Android then. Looking at Samsung Galaxy S2 just now. Got another couple of months so Microsoft may sort this but somehow I don't think they will - must admit not sure why not, their mobile phone sales have dropped a lot over the past few years and with this sort of design I now know why. Been using them for around 7 years now but looks like I will be forced to move away.
Cheers
Barney
Edit: I gather that the iPhone natively supports direct sync to Microsoft Outlook - shudder, now having to include that in my shortlist! How did Microsoft get it soooo wrong!!!
Click to expand...
Click to collapse
all over USB sync? u gotta be kidding. I ain't even going to bother with proving how dumb this post sounds.
eric12341 said:
all over USB sync? u gotta be kidding. I ain't even going to bother with proving how dumb this post sounds.
Click to expand...
Click to collapse
+1 - couldn't agree more. These phones are made almost entirely for the internet.
eric12341 said:
all over USB sync? u gotta be kidding. I ain't even going to bother with proving how dumb this post sounds.
Click to expand...
Click to collapse
Think you missed my earlier post - feel free to look for it. Point is that work restrictions mean I will not be allowed to sync via the cloud. As I said in my earlier post, not going to argue or debate whether this is good or bad, no point.
Therefore I am now left with Android or iphone unless Microsoft get this sorted.
By the way Google it and you will see that it is proving to be a major sticking point with business users and is turning users away from windows phone 7 with more windows mobile 6.5 phones still being sold then windows 7 with this being one of the reasons.
cheers
Barney
Barneyabz said:
Think you missed my earlier post - feel free to look for it. Point is that work restrictions mean I will not be allowed to sync via the cloud. As I said in my earlier post, not going to argue or debate whether this is good or bad, no point.
Therefore I am now left with Android or iphone unless Microsoft get this sorted.
By the way Google it and you will see that it is proving to be a major sticking point with business users and is turning users away from windows phone 7 with more windows mobile 6.5 phones still being sold then windows 7 with this being one of the reasons.
cheers
Barney
Click to expand...
Click to collapse
alot of workplaces support exchange server synching of contacts and the like, there's also a hotmail-outlook connector that will sync content back n forth accordingly,so I didn't miss anything.
really not picking an arguement - not sure if you are.
However for information sake only, for others that might read this thread, using hotmail connector means uploading and downloading all the info via Microsoft servers, and the other option of microsoft exchange, well not all firms use exchange.
Therefore if a company does not agree to one of these methods it means Windows Phone 7 is not an option
Barney
Here's my set-up:
Hotmail account (had for "ever") that I use to access MS services such as XBox Live, Skydrive, etc. --- this has become my centralized sync point just because it was empty and is well integrated
Personal domain accounts hosted with Google Apps --- these all sync to my WP7 phone
Various Gmail accounts --- again, all synced to my WP7 phone
Yahoo account --- again, synced to my WP7
Work calendar (not interested in getting e-mails) --- using Google Sync, my work calendar is pushed to one of my Gmail accounts.....so all of my appointments appear on my phone (http://www.google.com/mobile/sync/)
Facebook --- synced as well.
All total, I have 10 accounts listed in the settings. All of them sync flawlessly. All of my information is stored where I want it and blended on my phone. Contacts from my personal domain that are related to side business are available on my phone but aren't stored on my hotmail account. Contacts in Yahoo don't show up in my side-business e-mail accounts. Etc. The phone is the central hub, but information is still segmented just how I want it. When a contact spans accounts, I've linked them with that feature and all of the information shows up under one entry. I can pick home or mobile or work related info even though each piece is from a different account.
And when Mango is released and I have a single inbox, the phone will become even more of a central hub to everything.
Barneyabz said:
Think you missed my earlier post - feel free to look for it. Point is that work restrictions mean I will not be allowed to sync via the cloud. As I said in my earlier post, not going to argue or debate whether this is good or bad, no point.
Therefore I am now left with Android or iphone unless Microsoft get this sorted.
Click to expand...
Click to collapse
I'm unsure of exactly why you're saying Android and iOS don't sync over the cloud. Neither of them have a method of syncing ONLY over USB.
For whatever reasons, you are unhappy with WP7, and it's likely just not the right solution for you. With that being said, why bother coming back to this thread unless you have a specific need to argue?
We get it. You feel that WP7 doesn't work for you. If there is a problem with the functionality or design, take that up with MS, and not with a fan board.
If you're going to argue semantics like amount of WM6.5 devices sold over WP7, at least have the courtesy to link your information. I'm going to continue to not take you or your concerns seriously until you actually understand how all of the major mobile OS devices actually sync.
Tell your IT department to get out of a cave and update their software solutions. Any new-ish version of Exchange Server will properly support OTA sync'ing of contacts.
Other than that, have fun in Apple land.
Actually I didn't say that iphone and Adnroid don't sync over the cloud, but you can do both therefore chosing to sync directly with outlook if you wish. Considering the first post on this thread, i.e. the point of the thread, is about this issue, I believe my posts have been on topic. Sorry if that has bothered you but believe it or not this is a major issue affecting many users out there.
Here are a couple of links to an article regarding windows mobile 6.5 outselling windows phone 7 during the winter
http://www.mobot.net/windows-mobile-outselling-windows-phone-7-23633
http://wmpoweruser.com/gartner-1-6-million-windows-phone-7-handsets-sold-to-customers-in-q1-2011/
By the way I didn't participate in this thread to argue, my original post is below
Barneyabz said:
Hi all
Currently using an HTC Touch Pro 2 and was considering upgrading to HTC 7 Pro. Came across this post and am very concerned. Due to work data restrictions phone must be able to connect using ordinary USB cable. Is there no way that this can happen on WM7?
Thanks
Barney
P.S Was cosiderng WM7 v. Android and decided to stick with Windows (seeing as that is all I have ever had) This could be a deal breaker though, assuming Android phones can easily sync using USB.
Click to expand...
Click to collapse
I participated precisely because I like windows operating systems and was looking for help in getting it do what I want it to do, like a number of other posters on this thread. Instead I got a bunch of emails justifying what Microsoft have done rather then answering the post - why?
Now have carefully read this post and do believe that there is nothing wrong in it, its in the spirit of the board, which by the way I have been a member of for a long time, and will continue to be.
This will be my last post on this thread unless there is something posted relevant to my (and the starter of the thread) original question.
Folks,
Thanks for all your opinions.
It seems that I am not alone. Please refer to the 53 pages of complaint to MS regarding Win 7's inability to sync with Outlook in the way that some of us need to work:
http://answers.microsoft.com/en-us/...4c-87cc-54d8c5c012d2?page=50&tm=1312012136534
There is a 1000 contact limit to the number of contacts on HotMail. Tasks and notes are not sync'ed. I have no interest in exposing my data to the MS cloud when they have not published a security risk assessment and take no responsibility for data in their care.
I travel internationally; all the time. Having my phone sync automatically to get e-mail and updates costs me hundreds of dollars a month. Previously I could turn off data roaming and update my phone at night in my hotel with a cable.
I bought the HTC 7 Pro as the successor to my MDA Vario 5 (Touch Pro 2). After a frustrating week I have gone back to the Touch Pro 2 because WM6.5 works the way that I do.
My post was not meant to be an MS-bashing session. I was trying to understand and solve some major shortcomings with my new phone that affect the way I work.
So. I've got this new phone. The HTC 7 Pro hardware is quite nice now that I've upgraded the microSD card. Anybody know how to switch over to Android or back to WM6.5?
--Steve
Hey gang.
I'm asking an honest question.
I used to use a Winmo6 device to run my diary-centric business using Kerio Server for OTA sync of appointments and contacts with my office.
When I migrated to iPhone I knew I would sacrifice the winmo skin with one glance calendar, and might lose some calendar functionality. I've made do since then.
I'm due a new phone. I'm loathe to pay Apple even more money for old rope when I'm sacrificing basic functionality like Exchange Calendar Appointment Categories which no iPhone PIM or Calendar apps appear to support.
I've been playing with Android and found that Touchdown and Moxier both restore this feature to my mobile device.
But WinPho is by far and away the nicest Ui i've seen yet.
Unfortunately the store demo unit that I played with indicated that the calendar app does not allow exchange/outlook categories and the appstore support for third party solutions seems limited.
Can anyone comment on this from their own practical experience and advise me please.
I'd love to think WinPho can win me back, but so disappointed that only Android seems to allow this functionality with its more open system. I'm looking for a business solution, and the best the phone store salesman could offer was "all our smartphones allow you to use Facebook!"
Sent from my HTC Flyer P510e using xda premium
SilverHelmut said:
Hey gang.
I'm asking an honest question.
I used to use a Winmo6 device to run my diary-centric business using Kerio Server for OTA sync of appointments and contacts with my office.
When I migrated to iPhone I knew I would sacrifice the winmo skin with one glance calendar, and might lose some calendar functionality. I've made do since then.
I'm due a new phone. I'm loathe to pay Apple even more money for old rope when I'm sacrificing basic functionality like Exchange Calendar Appointment Categories which no iPhone PIM or Calendar apps appear to support.
I've been playing with Android and found that Touchdown and Moxier both restore this feature to my mobile device.
But WinPho is by far and away the nicest Ui i've seen yet.
Unfortunately the store demo unit that I played with indicated that the calendar app does not allow exchange/outlook categories and the appstore support for third party solutions seems limited.
Can anyone comment on this from their own practical experience and advise me please.
I'd love to think WinPho can win me back, but so disappointed that only Android seems to allow this functionality with its more open system. I'm looking for a business solution, and the best the phone store salesman could offer was "all our smartphones allow you to use Facebook!"
Sent from my HTC Flyer P510e using xda premium
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Click to collapse
This might flame the hard core WP users and trolls but from experience, I have a WP and it's nice; it works good and does what it is supposed but from what you just said I take it that you want actual Phone functionally like on WM or Android. Granted that Outlook is easy to use, it doesn't work quite like it did on WM for one you can kiss plugging it in and using Active Sync good buy because it is not available on WP7. As a matter of fact you can actually kiss about half of your functions that are available on WM. My advice stay with WM as long as you can. WP is not WM you will be at a total lost if you switch.
Here's a good reference of Active Sync abilities of each platform. Windows phone already does most of what people need, more will come with Apollo in Summer.
http://en.wikipedia.org/wiki/Comparison_of_Exchange_ActiveSync_Clients
Ignore Sinister as he knows nothing about exchange.
I actually admin our network and exchange 2010 for our company...
Here is a review that touches on some of the features
http://www.engadget.com/2011/09/27/windows-phone-7-5-mango-review/
It does pretty much everything windows mobile did with exchange + more. The only thing it doesn't do is on device encryption, and show multiple appointments on the lockscreen or live tile (it only shows next but if you click on the live tile it will go right to agenda view by default.
Also not the above post by the person above this shows the policies it suppports. You will note it says attachments no - that means that the admin can't block attachments, not that the email client cannot get it.
Thanks for that.
I'm in the position where, unless I see a feature in action for myself on a demo machine, I don't know if it is really the same thing.
Can someone WITH the device, who syncs an ojtlook calendar via exchange, advise me of the following...
In Outlook2007 I have 10 categories set up and colour coded to help me identify job origins for my subcontracting and to aid billing. I assign my calendar dates such a category.
With iOS cal, and previously Anxroid cal, I can sync exchange, and create appointments, but cannot see or assign categories which means I have to go back to Outlook2007 to fill in the gaps.
With Touchdown on Android I can now not onlt see the categories in Touchdown, but I can use them and assign them to events.
I am hoping that WinPho can also see, display and utilise these Outlook2007 event categories. Is that correct?
Wikipedia entry for Outlook Mobile confirms calendar categories support, but how complete is it?
Sent from my HTC Flyer P510e using xda premium
SilverHelmut said:
Thanks for that.
I'm in the position where, unless I see a feature in action for myself on a demo machine, I don't know if it is really the same thing.
Can someone WITH the device, who syncs an ojtlook calendar via exchange, advise me of the following...
In Outlook2007 I have 10 categories set up and colour coded to help me identify job origins for my subcontracting and to aid billing. I assign my calendar dates such a category.
With iOS cal, and previously Anxroid cal, I can sync exchange, and create appointments, but cannot see or assign categories which means I have to go back to Outlook2007 to fill in the gaps.
With Touchdown on Android I can now not onlt see the categories in Touchdown, but I can use them and assign them to events.
I am hoping that WinPho can also see, display and utilise these Outlook2007 event categories. Is that correct?
Wikipedia entry for Outlook Mobile confirms calendar categories support, but how complete is it?
Sent from my HTC Flyer P510e using xda premium
Click to expand...
Click to collapse
Ok, tested this as i never use categories in exchange. It DOES NOT support the colors for categories.
This review was post no do from pocket now but also says the same as it is now.
"The Calendar is another place you'll probably spend a lot of time since it's important that your smartphone help manage your schedule. A great new feature is support for multiple calendars from different accounts such as Exchange, Windows Live, and Gmail. You can set a different color for each calendar account. Categories do not have their own colors like in Outlook on the desktop. You might also notice that there are only 3 calendar views; Day, Agenda, and Month. Week and Year views are gone. I never really used week view, so I won't miss it"
Now some argue they want week view but if you use exchange you no as well as i that you really can't read week view very well if you have a lot of appointments. Month view shows days you have appointments but they are too small to read and it's really just for seeing if you have anything going on that day and going to the day by clicking on it to read it in full. The agenda view though is great and it supports multiple calendars on the same view ( i have 2, hotmail that i use for personal and exchange). Now each of these are color coded and you choose the color. I think the category you saw was for the contacts and not the calendar. It does have the todo and in settings you can make your tasks show up in the calendar. I also tested categories in todo and it makes no difference. It does however allow you to show the tasks in the calendar if you go to settings and set it to show todo's.
I am thinking most built in apps do not show categories as touchdown was 3rd party.
It also supports out of office assistant and for meetings there is a quick i'm running late button that will send everyone in the meeting a message that you are running late for a meeting.
It also supports searching the GAL in your contacts "search outlook directory" if you don't have a contact locally.
Oh and for categories, i never used colors. instead i, myself usually make it part of the appointment like - Meeting with consumer - billable, or meeting with consumer - non-billable
Reason being in outlook you can search for everything with the word billable or non-billable for reference and it will display all of them as a list. (Nice for printing) with start and end time / date. i don't think that i know of you can show only certain categories. This may or may not work for you though. Just the way i do it.
If you have any other questions with exchange, i'd be glad to answer them truthfully.
oh btw at my office we use outlook 2010 and exchange 2010 so it's not the version of outlook you are using that doesn't do the categories. it's the phone.