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Problem with viewing angle of screen!

Hi all,
I have been using the wm series smartphone for a while. namely trinity, orbit and now orbit2/cruise/polaris.
I would like to know whether fellow orbit 2 users are having the same problem with the screen as I have.
The angle is fine from everywhere else except from top down towards the phone. Everytime i have to adjust the screen so that i am looking at it from bottom up to get a good view of the screen. When looking from top down, I get discolored views darken pictures. Any degree of top down angle, and the screen goes discolored. I have encountered this problem with lighting or no lighting conditions in the enviroment. So it is really irritating when taking pictures. And especially when I am watching movies.
I would like to know if there is a software fix for this or is it a manufacturing fault.So I can send the phone back for an exchange before its too late.
Hope you experts out there have an answer to my question!
Thank you so much.

i sent 2 orbits back due to screen being naff. both occasions the screen wasn't fitted squarely in device, so appeared off-centre. in all my browsing before i sent these back i couldnt find any apps to adjust screen (like you'd get on a topend lcd monitor).
i also noticed that viewing images/videos in landscape mode the screen had a shimmer across it, really weird. plus, the first two screens had like an oily slick between the membrane and screen,, not impressed at all, bad build quality too with stellar and orbit 2.
good luck! i'd send it back, and be prepared to send your next one back too !

badaas said:
i sent 2 orbits back due to screen being naff. both occasions the screen wasn't fitted squarely in device, so appeared off-centre. in all my browsing before i sent these back i couldnt find any apps to adjust screen (like you'd get on a topend lcd monitor).
i also noticed that viewing images/videos in landscape mode the screen had a shimmer across it, really weird. plus, the first two screens had like an oily slick between the membrane and screen,, not impressed at all, bad build quality too with stellar and orbit 2.
good luck! i'd send it back, and be prepared to send your next one back too !
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Yo, badass, that is some bad decision we have made buying the orbit 2. I wonder why hasnt more people complained about the screen problem orbit 2 has. Or is it just a batch problem where, the manufacturing ran out of lcd stock and changed to a sh*tty lcd we have here. So the case might be we are have a bad batch of orbit 2.
I really dunno what to do, really am disappointed. Loved this phone so much. Done so much upgrades, modding, ultimate launch, S2U2 and everything to make it work like a nice working phone like iphone.
BesidesTHe touchscreen is not reponsive i think is a common problem to all polaris and orbit 2 users, sigh. So much hacking to do just for it to work properly. They should have done the hacking before hand. Dunno what the people at HTC/O2 is doing.
Anyone else has a good suggestion ?
Regards.

Impossible app! Is it true?

i've seen this video on italian blog...in the attachment there is the app but i can' t try it..i ve wm6....is it true??
http://www.wmfans.net/?p=40

It's not true. It's a video and the phone holder just has the timing down. There was another video like this with the X-ray and also had a coca-cola video that tipped like a glass as if you could drink from your phone

you must be kidding that you believed it for a second. it is just recorded. to do that, YOU NEED AN X-RAY MACHINE.

are you sure it is a video? there is an installer app

I didnt even both to watch the video.
But I can tell you that if you remove the IR filter from any webcam / camera you can see through some opaque or dark items. This includes a bottle of coca-cola, and even some clothes. (SONY had to recall a lot of cam corders because the night mode allowed you to see through white shirts in the day time, ie. girls shirts.)
There are a ton of tutorial videos online how to remove these filters. The last one I watched was on Hak.5

It is a definte FAKE. The guys' bone structure and adipose tissues does not match the Xray screen viewer. Definitely FAKE.

Maybe you don't include that camera isn't located in the center of screen. But I haven't tested it, I don't know is it real.
Another link:
http://www.freewarepocketpc.net/ppc-download-portable-x-ray.html

Capellone85, where the heck sei andato a pescarla, questa?

IT Fake
Its Fake Some People Actualy Fall IT its a swf flash file haha.

the timing on the movement is out and the bone structure as mentioned was way off
It is probably a video file being played.. i have seen another one pretty well done with a little girl.. almost had be thinking it could be real but then my common sense kicked in

I have one a bit like that on my PDA. Not quite as sophisticated but still impresses people for about half a second till they figure it out.
Got it from here: http://freewareppc.com/misc/xray.shtml
edit: just noticed that post #7 has the actual one from the video

here is a whole bunch of such apps
http://www.youtube.com/mobiletricks

thx so much for answer

I have used this one a long before, its just a video that runs, & u have to adjust the movement like wise.

Gramon said:
It's not true. It's a video and the phone holder just has the timing down. There was another video like this with the X-ray and also had a coca-cola video that tipped like a glass as if you could drink from your phone
Click to expand...
Click to collapse
The drink ones work on some devices like the HTC diamond, iphone, n95 and many others due to the the built in Accelerometer.
The xray as stated above is a flash vid but looks good if you time it right.
had my daughter believing my touch was an uber fone for weeks with that xray

Look at the guys left hand. It looks like he has this mapped to the button his thumb is on. Right before it moves, it looks like there's more stress as if he's pushing the button

Viewing Angle?

The only thing that is stopping me from pulling the trigger on the gtablet is the viewing angle issue that everyone is complaining about. Honestly I dont care how the screen looks if you are looking at it in an angle because one will always look straight into it anyways.. Other than this, what else is the issue with the screen?
Sears will be running a 10% off on this tomorrow AM bringing the price down to $342 and I need to make up my mind to grab it for that price.
Thanks in advance.

mspkash1 said:
The only thing that is stopping me from pulling the trigger on the gtablet is the viewing angle issue that everyone is complaining about. Honestly I dont care how the screen looks if you are looking at it in an angle because one will always look straight into it anyways.. Other than this, what else is the issue with the screen?
Sears will be running a 10% off on this tomorrow AM bringing the price down to $342 and I need to make up my mind to grab it for that price.
Thanks in advance.
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Click to collapse
Hi,
I'seen the comments about th screen, and while I'm not an expert on LCDs, I've never understood the complaints.
The screen on mine is bright, at 80%, and I don't notice much problem even at angles. I keep wondering if some Gtabs have different LCDs!
Jim

Probably the biggest issue I have is the solarizing effect that occurs when the screen is tipped back, while in landscape. This is something that is noticeable if you have the tablet flat on a desk and you are trying to view the screen that way. You can work around it by flipping the screen, but that doesn't work with all applications.
I don't think portrait mode is so bad, as I usually look at that straight on (it might be slightly high in contrast but you can turn it slightly to fix that).

IMO, viewing angle is not an issue but .... a privacy feature!

Definitely not a deal breaker for me. There are times where I wish I could get a wider angle, such as flat on a desk. However, it works fine for the majority of uses.

mspkash1 said:
The only thing that is stopping me from pulling the trigger on the gtablet is the viewing angle issue that everyone is complaining about. Honestly I dont care how the screen looks if you are looking at it in an angle because one will always look straight into it anyways.. Other than this, what else is the issue with the screen?
Sears will be running a 10% off on this tomorrow AM bringing the price down to $342 and I need to make up my mind to grab it for that price.
Thanks in advance.
Click to expand...
Click to collapse
Would be nice if they would run it at $349 again and the 10%. Let me know if they will give you the 10% on it as I will go get another.

Go check a Staples and see if they still have a demo unit out(they're apparently pulling it but some store might still have a demo unit out -- Sears just has a cheezy mockup...), or maybe an Office Depot...
The viewing angle really isn't so bad when you're using as I've found all the time that I'm holding or have it propped on my lap I have an almost dead view so the viewing angle limitation is not apparent.
As others have mentioned there have been a few times when I'd've liked a better viewing angle, such as when I have laying on the desktop while transferring files to it or having it do things and want a quick check of the screen status w/o have to crane over it...
My biggest remaining complaint is 10" form factor and weight, but mostly the 10" which makes it unwieldly which is why I'll eventually be adding a 7" to complement it, likely a Nook Color(NC) ATM although I'm resisting(strongly) running out and buying one any second now... (made it through Thursday & Friday w/o buying one... keep telling myself more tablets are on the way and to wait a bit although B&N seem to be the best at support so far, and given that they're still supporting the eInk Nook(Nook B&W? NBW?)...)
OTOH the 10" & weight allowed them to pack in a pretty decent battery, and I can manage a few days between charges which I'm sure no 7" will be able to manage, and especially not the NC... going to have to charge every night, and watch screen brightness & WiFi usage...
[EDIT]
Since I added in the Sears line above, it's funny I went to Sears to buy one of those crappy cases(VS $6 one), and the sales guy was laughing about how they have almost nothing in stock... He mentioned that because I asked if they had any other cases than that one, and he said that's it.. going on to mention of the two netbooks on display only the ASUS was in stock, they had 1 HDMI cable, 2 VGA cables(not sure what he meant by this one), a couple of ipods... pretty sad... I can't help but wonder if all Sears stores are like that or just that one... if they're all like that Sears is in trouble...
The Sylvania tablet display had disappeared too, since I was last there in mid-November... still had the white & black PDNs on display, along with a lone Sony eInk reader...
[/EDIT]

I got mine site unseen and also struggled with all the negativity before opening it. I finally broke down and gave it a go and can say I really love the device. Sure, the screen is probably its weakest link but far from the bleek picture painted in most reviews.
I guess many sites are holding the Gtab up to iPad standards. The screen is just a regular old netbook LCD. Viewing angles are made for landscape and looking down at 45 degrees. Everything outside that is pretty poor but typically that is how I hold the thing and the viewing angle doesn't bother me. Portrait is another story and if you want this thing to be an e-book reader (or anything) in that form factor then you will be sorely disappointed.

Viewing angle sucks big time and anyone who says otherwise is just trying to justify and otherwise good amchine they purchase and spent a lot of time getting to work properly.
It is a pain to type on in any kind of angle as the most comfortable angles make screen look negative polarity.
For straight on viewing I agree it's nice

I just got mine in sears with a 5% discount off of $379. I know the stock rom is junk and I dont even care as i'll flash it with vegan or tnt. I am trying hard to like the screen. In portrait mode, when viewing web pages, the text is alright but the pictures have this solarizing effect which I am not able to get over with.. darn.. why didnt they put a good screen on this otherwise a good power house.. will play around lil bit before deciding if i should keep it or send her back

Hi Guys,
Are all variants of the Malata tablet (including the GTablet) have the same LCD screen? I want a 10" Tegra 2 tablet with a better screen.
Thanks.

Canadoc said:
Viewing angle sucks big time and anyone who says otherwise is just trying to justify and otherwise good amchine they purchase and spent a lot of time getting to work properly.
It is a pain to type on in any kind of angle as the most comfortable angles make screen look negative polarity.
For straight on viewing I agree it's nice
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Click to collapse
You HAVE to have a different screen than the one I got. I can't get it to go negative no matter what angle I turn it too. The wife and I browsed the web for hours tonight and it worked perfectly, the viewing angle is much better than her hp laptop.
Sent from my SGH-T959 using XDA App

Maybe different batches have different screens. Mine is terrible if I hold it in portrait and look at it straight on. I have to tilt it to one side to make it usable unless it's completely dark.

WickedStyx said:
Maybe different batches have different screens. Mine is terrible if I hold it in portrait and look at it straight on. I have to tilt it to one side to make it usable unless it's completely dark.
Click to expand...
Click to collapse
My gtab has same problem in portrait.

cyberbillp said:
You HAVE to have a different screen than the one I got. I can't get it to go negative no matter what angle I turn it too. The wife and I browsed the web for hours tonight and it worked perfectly, the viewing angle is much better than her hp laptop.
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
You mind telling us where you got the GTab, and when? And your model # on the box? I wouldn't discount the possibility that you might have slightly different device than the rest of us.
I know that bekit had gotten a device that had different partitions than the "norm" - maybe the LCD is different, as well. All speculation, of course.

The viewing angle was the only thing I was worried about on this device prior to purchase as this was the main complaint, but after receiving it, its not as bad as some people made it to be, really some people are just really picky. I'm usually really anal about these things too but it is really not that bad.

WickedStyx said:
Maybe different batches have different screens. Mine is terrible if I hold it in portrait and look at it straight on. I have to tilt it to one side to make it usable unless it's completely dark.
Click to expand...
Click to collapse
Ditto whoever says it is good must own a white and orange cane

Canadoc said:
Ditto whoever says it is good must own a white and orange cane
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Click to collapse
There's a difference between good and good enough. The screen is good enough. Could be better, but works fine. I think most "positive" responses are of similar mind.

My workaround is to place a gum eraser underneath the top of the unit when I'm using it at the kitchen counter. The extra 1 1/2" of tilt helps viewing and the eraser doesn't slip.
An annoyance but definitely not a show stopper for me....

Can someone post a picture of what this viewing angle issue. I see so many references too it, bit I can't get a good visual of what people are taking about

So, honestly, HOW bad is the screen?

I ordered mine last night, and keep reading all these horror stories about the screen. I sold my NookColor last month im afraid im going to be disappointed now

It could be better, but it's not a deal breaker, IMO.
It takes some getting used to (i.e. holding it upside down helps a lot as it's much brighter), but I love mine. I've had my G Tablet since January and haven't regretted it.
Obviously it's not an iPad, but it's still an excellent device.
To some, having an inferior screen is a deal breaker. That is a personal preference, as for me it's not that big of a deal.

So bad they sell theese things for less than half the zoom. Gimme yours ill take it

dmm5157 said:
It could be better, but it's not a deal breaker, IMO.
It takes some getting used to (i.e. holding it upside down helps a lot as it's much brighter), but I love mine. I've had my G Tablet since January and haven't regretted it.
Obviously it's not an iPad, but it's still an excellent device.
To some, having an inferior screen is a deal breaker. That is a personal preference, as for me it's not that big of a deal.
Click to expand...
Click to collapse
I read that some earlier ones had the screens installed upside down, maybe yours?

Check out this thread for more opinions.
http://forum.xda-developers.com/showthread.php?t=1001098&highlight=bad+screen
Mine is there too.
Hope that helps

The horror stories are usually from people who bought the gtab at full retail price and was expecting an ipad like display. The gtabs display is equal to the ipad at a straight on view. At other angles that's where the difference lies. I have a nook too. The only advantage the nook has are better viewing angles. If you bought the gtab for under $300, the viewing angles can be forgiven because I don't think you'll find too many android tablets with these specs and a better display. Like I said, all you woot buyers are lucky mofos. Be happy with your purchase cuz you got a great deal especially if this is your first venture in the tablet world.

DroidHam said:
I read that some earlier ones had the screens installed upside down, maybe yours?
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that's interesting, because a lot of apps for me that won't rotate to landscape, I have the soft buttons up top, which is fine, but the accelerometer is backwards. For example, Doodle Jump was the freebie from Amazon today, and I have to tilt opposite of what I should have to...
Running Vegan 5.1b .. anyone else have this issue?

My question is, How can a company that makes monitors, screw up the screen on a tablet? I get the software sucking out of the box, but if anything should be good it should be the screen.

Not crisp or responsive as an Ipad screen but not bad at all. obviously when I looked at my iphone 4 retina display I just whisper and smile lol

The screen isn't bad at all . Is pretty much the same as my laptop and netbook.

gbmitchell said:
My question is, How can a company that makes monitors, screw up the screen on a tablet? I get the software sucking out of the box, but if anything should be good it should be the screen.
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Because they didn't build the actual device. Plus not many companies including viewsonic actually manufacture their own LCDs.

Its bad. I have posting on SD warning people about the screen. It is not a deal breaker but alot of people who brought it has returned it. One thing for sure you cant hold it in potrait mode without tilting it a bit because the color will wash away.

found a video
http://www.youtube.com/watch?v=yLpjdLeQ9LQ

TheKaz said:
that's interesting, because a lot of apps for me that won't rotate to landscape, I have the soft buttons up top, which is fine, but the accelerometer is backwards. For example, Doodle Jump was the freebie from Amazon today, and I have to tilt opposite of what I should have to...
Running Vegan 5.1b .. anyone else have this issue?
Click to expand...
Click to collapse
Running TNT Lite 4.2.5 and Doodle Jump that I DL'ed today also from Amazon behaves the same way....opposite tilt.

TheKaz said:
that's interesting, because a lot of apps for me that won't rotate to landscape, I have the soft buttons up top, which is fine, but the accelerometer is backwards. For example, Doodle Jump was the freebie from Amazon today, and I have to tilt opposite of what I should have to...
Running Vegan 5.1b .. anyone else have this issue?
Click to expand...
Click to collapse
It is poor coding in doodle jump. Try "Abduction" for a very similar game with proper tilt.

it is literally the worst screen i have ever seen. completely unworkable!!!!!

It's not that bad, I can count the number of times the screen has been a problem on one hand.
I use my G-Tab in landscape only mode though, the screen is worse is you try use it portrait mode. Hope that helps.

If you hold it the right way, it's fine. Not the best, but it works just fine.

spike378 said:
Its bad. I have posting on SD warning people about the screen. It is not a deal breaker but alot of people who brought it has returned it. One thing for sure you cant hold it in potrait mode without tilting it a bit because the color will wash away.
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jpustin said:
it is literally the worst screen i have ever seen. completely unworkable!!!!!
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Really? Have you guys ever seen a tablet screen besides the ipad? I have been working with tablet pc's for almost 10 years so I have watched the progression. Yes ipad is better, but to say the screen on the Gtab is total rubbish is to discount all the other true garbage displays from the last decade. It would be considered top of the line for a tablet a year ago. Yes apple set a bar and I to wish that my tab had a sweet LG screen but I am also glad Im not stuck in iOS or pay 200 more for my tab.
Realistically its a decent screen.
Damn tired of people crapping on stuff just because they feel the need to take a dump.

If you don't like the screen, return the device. Enough said.
Jesus christ, this screen is better than most tablet/laptop screens out there. If you want a better screen and have money coming out of your ears, go right ahead and go for the xoom or ipad. No one will stop you.

Screen sensitivity issue - Read it if you game with your XZ2 Compact!

Hi there,
I received my phone today. I have been VERY pleased with it for the few hours I was using it, but when I started playing PUBG Mobile I detected something odd, that avoided me to aim properly.
There's a problem with the screen sensitivity, I'm not sure how to define it, but it feels like a dead zone that moves with your finger. The phone will not detect small movements, kind of a precision problem.
I have a video and pictures to demonstrate the issue, comparing the sensibility to my other phone (Galaxy S8):
https://www.youtube.com/watch?v=Vc55o-36uC4&feature=youtu.be
And a picture:
https://imgur.com/a/LIzyV
I'm returning the phone, and I'll buy again if Sony fixes this via software (I hope they will!). I will gladly replace my S8 with this XZ2 Compact if we ignore this problem.
I don't think my particular unit is defective, but let me know if you experience is different just in case. If you have the same, let's try to make some noise and get an official response from Sony.
Edit: tried the big XZ2 in a store (not the compact) and had the same issue, so we can assume most XZ2 and XZ2 compact are impacted. Let's hope it's just software.

Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.

CaraMuuu said:
Update: I went to a mall and tried the XZ2 non-compact, with identically disappointing results. Sony needs to fix this. Some could say the compact is not a device for gaming because it's small, but the same argument doesn't hold for the bigger brother.
Click to expand...
Click to collapse
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.

x10isrooted said:
maybe the display is not so well for the pen you are using. i noticed that the display was even reacting when i had two display protective films on it at the same time.
try to play around with glove mode. maybe this helps.
Click to expand...
Click to collapse
Thanks for the idea, however that's not the issue. I tried disabling and enabling the glove mode. I tried with my finger and with the pen (made the video with the pen because it's easier to see in a video). I tried two models, normal XZ2 and XZ2 Compact, with identical results. Tried while charging and without the charging cable as well.
It's not an obvious issue or easy to perceive, until you are trying to shoot at somebody in the head with a sniper rifle inside a game. It lacks precision. I'm not even sure if this is a deal breaker because probably I won't notice in daily usage, but I play games from time to time...
If you have the device, try it your self, try to draw tiny circles and compare with another device. I tested a few units so while I cannot say that every device out there is affected, I can also say that it's not just a couple of isolated cases.
I also compared to the Galaxy S8 (in the video) and to my friend's XZ1. The XZ1 didn't have the issue either, and I don't believe Sony sourced they touchscreen panels and controllers from a cheaper and worse source. I'm really hopeful this is just software, cause I love the device.

it could be that this time the screen is more sensitive while not so precise like the ones used before.

yes i have noticed the same problem. a small glide or flick to scroll requires a little more effort than my Sammy s9 plus. Not a huge deal but again paying Flagship money the screen shouldnt have such issues.

Can confirm that issue.
Similar to the screen lag i know from the honor 9. But less terrible.
No dealbreaker for me because i rarely game shooter, but noticeable when i tried shadowgun legends.

Have you tried to contact Sony support? I'm a bit frustrated, they told me to apply whatever update there is, perform a factory reset, run the device diagnostics, and if the problem persists, that means it is hardware and I should contact local support to get it repaired or exchanged. They closed my support ticket after giving that response, without waiting for my response.
They obviously didn't understand or care about the issue here. The screen diagnostics test is passed, but the issue is still there.
I don't know what to provide in order to get somebody from Sony support look at the case and evaluate escalating the ticket to whatever team that handles bugs.

Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem. So there probably will be no real help by support.
Seems also no general sensitivity issue because once you started scrolling it reacts instantly on further scrolls. Only at the beginning there is a short delay.
As already told the same behavior is known with the honor9 but far worse.
For me it's no problem, i almost never play shooter on the Smartphone, that's what a PC (or console) is made for...

Flynnchen82 said:
Honestly i haven't. Because it seems that i don't have a faulty device as you have the same problem.
Click to expand...
Click to collapse
I've seen this issue in 3 devices already, two of them being the big XZ2 and one of them my Compact. Some more users have noticed the same behavior in other regions. I do believe it's a general issue. Maybe not every device is affected, but many seem to be.
Maybe some people don't have a defective phone, but until proven wrong I'd rather think some people do not perceive it care about it (same story as with the jelly in the OP5 here, people kept telling "my phone is fine" because they didn't see it).
Anyway, it is NOT a delay problem as much as it is a precision or dead zone problem. I can keep trying to draw tiny circles across the screen and only a straight line will be detected by the phone. Then I can run the touchscreen diagnostic tool and Sony will say there's no problem with my device, because this to only checks for fixed dead zones.
I understand some older phone that costs half the price might have some issue that resembles this one, but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for". You can apply it to everything a phone does, each function can be replaced by a standalone GPS, camera, Music player, game console, etc. I understand the personal preference or not doing certain things on a phone because of screen size or whatever, but when you spend 600usd + on a phone, it should be good at everything is capable of doing. Nobody would imagine an iPhone X user saying "The camera is crap but I don't care because that's with my Nikon is for. Audio is ****, but that's why you buy a Walkman. The GPS is not good, but that's why Tomtom exists"

CaraMuuu said:
but support could try to submit this to their Dev team and let us know if they acknowledge it as an issue or not. I mean, that's a very standard support procedure in the industry. In every IT support.
Off topic: not trying to argue here, but I never understood the argument of "I don't do X on my phone, because that's what Y are made for".
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Click to collapse
Yes one should be able to expect support like that. In reality i gave up hope to ever find a good support, no matter what brand or product. Only ones i made good experience are small companies here in germany who sell rare high end products (speaking about vaping in particular).
But what i did was writing this problem to a bigger hardware/software site which also made a review and did not mention it. But i am still waiting for their comment.
Sure you are right about the second point. That was just the explanation why i personally don't care about. Doesn't mean i would think it's good as it is or that no one should game with his Smartphone. Just my personal point of view. And i play shooter etc. only on PC (or for performance testing on the Smartphone).

Sorry to hear that! That's actually sad, because I work in support

I'm having the same problem with PUBG. I'm not experiencing it anywhere else on the phone but again other than shooters like PUBG where else would you see it. I really hope this gets fixed.

Well, my experience is worse. Leaving aside the serious lagginess of the phone (by comparison to which my Xc and XZ1c are extremely fluid), it seems to miss my every 5th or 6th press/command. All over the screen. And it's particularly annoying because, otherwise, and except for the lacking audio jack, it's well nigh perfect for my tastes.
Updated twice (now on April security) and hard reset once. No difference.

If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.

Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
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Click to collapse
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.

landsome said:
Yes, it's laggy, as in 'non-fluid'. Scrolling through menus, transitions etc. Not unusably laggy, just visibly and uncomfortably so. But the bigger problem is the missed sixth-or-so press.
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Well i can't confirm any of these problems. Smooth as it could be and so far no missed tipps. Would be perfect if the screen would not have that swipe delay that obviously every device has.

Flynnchen82 said:
If your phone is laggy and you also tried already hard reset then you should have other problems. There is really no lag with my xz2c at all - it is even faster than my U11.
Don't know if it's the OP but the issue with the screen was already posted on sony support forum. Still I wouldnt call it sensitivity issue because when tipping the screen reacts fast. There is just a small delay for small movements on the screen, it starts to move after a certain way and not instantly.
Meanwhile i really hope they can fix it because i start caring. Not because of gaming, but i noticed how much trouble you get in certain situations (e.g. selecting text or adjusting a slider to a certain value like screen color adjustment...). Otherwise this perfect phone has a negative that might let me not keep it.
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True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.

CaraMuuu said:
True thing, the phone should be lightning fast! I was for me during the time I had it. Pixel-level smoothness.
Going back to the problem, I wouldn't call it delay for the following reason: for me a delay means that I touch the screen, and the screen reacts later than it should. So if you watch the video, I'm trying to draw circles and the problem is not that they appear late, it's that they are an almost straight line instead. I think the appropriate word would be low precision when tracking fine touches.
By the way, the experience with support is getting very frustrating, they want me to send back my phone. There's no option to submit a potential software bug for review, if the helpdesk guy doesn't have the issue listed anywhere in their database, you will be asked to send the phone physically to a repair center, no matter the nature of the problem (basically they won't care). I'm still confident that this is a driver problem, Sony fixed touchscreen issues a few years back (in the Z5 Compact I believe) with a software update.
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After being a bit rude to them (not proud about it, I apologized already), finally got the following response from support:
We are sorry to hear you are unsatisfied with our communication regarding the touch performance of your Xperia XZ2, we hope to atone for that shortly.
We have already internally raised this issue to the specialised team, using the threads and pictures on the forum you have supplied and from other users too.
We recommend sending the device to repair to make sure that the device has no manufacturing hardware faults, and to ensure that the software repair was done correctly before escalating the issue even further. And if there's a chance that one of our customers can have a more pleasant experience with the device if it turns out to be something we can fix, we always like to go with that solution.
However, please be assured that the issue has already been raised internally, and our team is working on making sure you have the best user experience as soon as possible.

Tanks for keeping us up to date.
And what will you do?
The thing is i dont believe its a hardware fault (defect). Either they can patch it or not. In the last case i would send my device back, but i have only one week left -.-