Related
Does anyone know of a resolution to the device going to sleep after a specified time and not re-waking? I tried the Backlight setting and Power setting, but the device seems to go to sleep and not wake up. I have to soft-reset it get it to respond and even phone calls go straight to voice mail.
any help is much appreciated
I had the same problem. It's so random that it's hard to find out a reason
feareddevil said:
Does anyone know of a resolution to the device going to sleep after a specified time and not re-waking? I tried the Backlight setting and Power setting, but the device seems to go to sleep and not wake up. I have to soft-reset it get it to respond and even phone calls go straight to voice mail.
Click to expand...
Click to collapse
What ROM are you running? What radio and ipl/spl do you have? I have to say I've never seen this on any of the WM6 roms I've been on (MBE, mUn, nottoosmart, faria, xplore). I wonder if its some 3rd party app thats misbehaving / conflicting with WM6? Are you running any Spb programs (a couple of those seem to have issues with WM6 in other ways).
Not sure how often it happens, but if possible you should go back to a clean flash of the rom and try using it just that way to see if the problem still happens.
3DES.2 ROM
SoftBank X01HT
Cingular Network
ROM: 3.23.0.2
Radio:1.38.30.10
OS:5.2.968 (B 17736.0.2.0)
Protocol:32.71.7020.12H
HERM200
I am concerned about reflashing, since I already bricked a device trying to roll back to an original rom (and I did read wiki) Any help is greatly appreciated. I boot fresh and do nothing but press the power button to turn off the screen and it happens everytime, the greenlight still blinks but nothing happens.
feareddevil said:
HERM200
Click to expand...
Click to collapse
Well, keep reading this forum and you will probably brick it again! You do realize you are reading the Wizard forum and not the Hermes forum???
If I set the minimum cpu speed to 130mhz or below I get the exact same problem, Are you using battery status or some other omap scalar program?
uugg-- sorry guys, I read the Hermes forum, but clicked the wrong link when I was mobile and posted the first message.
I am not sure if I am running a slower mhz. Is that default on 3DES.2? I will research how to change but if you can tell me quickluy - I will gladely take instructions to test.
The only way to change the speed is if you are running something like BatteryStatus or OMAPCLOCKplus or XCPUSCALER. Those will allow you to set a "min" on your phone and will drop your CPU down to the min when you aren't doing anything. So if the min is set to low, you phone can lock up similar to what you are describing.
You'll have to find out from other Hermes users what a good min is for your device. Personally on my Wizard I set the Min to 143 or 147Mhz. It can go lower, but I don't think it makes that much difference and don't care to find the bottom that works before I have problems. Just like I run a max of 260Mhz. I know I can run 273, but I don't see much difference, and really don't want to have issues by running faster when I can't see a performance gain (but thats just me).
Good luck!
Thank you everyone. I have narrowed it down to the powersave.dll. When I disable this - it no longer causes the lockup issues. I did not try adjusting the min value but it does appear to be the issue as I will assume - that powersave option does exactly as you outlined above.
regards and thanks again.
This is a common problem if you have installed a "Today" application on a storage card (the microSD card). If you did this, reinstall to the main memroy any Today application or any application that is in the "'windows\startup" folder.
So it's been a month since I got my HTC Touch pro and all the problems I have with it, I've had with the HTC TYTN II. To list them:
- Volume is too low during conversations, it has to be fairly quiet around to be able to hear the other person (even with the volume turned way up)
- There's a 2-3 ring delay on incoming calls.. which means people hang up before you get a chance to answer.
- Sometimes trying to call a number, the phone will just display the Calling Number screen and you hear no sound at all in the speaker.. then after 10 seconds it will end with 3 beeps.. Like it couldn't get a signal or something, even though there's plenty of signal on the signal gauge. You try again 2-3 times before it works.. REALLY annoying (Never had a phone that did that, other than the TYTN II!)
- Answers calls in pocket. You go for the phone, but the touch screen is on and you answer or hang up (in my case apparently almost always hangs up) while the phone is still in your pocket. Also VERY annoying.
- Alarm or snooze malfunctions. This happens rarely for me, but since I use it everyday as my alarm for waking up, I notice! It's not because I sleep past the alarm. I've been lying awake listening for it to ring... the vibrator works, but no sound is played. This means that I can't trust my phone to wake me up if I'm going to catch a plane or other important stuff. It's very rare, but it happens.. it also did on my TYTN II, except that didn't even vibrate! My guess is windows is busy doing something else .. then doesn't play the sound properly.
- Then there's the slowdowns.. not really a fault, but like windows 95 it can become very slow or unresponsive for a short period for unknown reasons. A phone has to work when you need it... not delay you for 30 secs while it thinks things over. I've had to reset my phone a couple of times this month. (No I didn't run 10 apps at the same time while trying to use TF3D to look at pictures)
- It takes 4 seconds to lock the phone (So that it doesn't also MAKE calls in your pocket) .. is there a way to tweak this? Like only pressing the off-hook button for 1-2 seconds instead?
These problems are the reasons that I'm considering selling my phone to some other unfortunate person. They are BASIC functions that just have to work! I love the HTC touch pro for it's PDA functionality and my Tom Tom maps etc. but I'm really starting to hate it for these basic functionalities that work very poorly!
I know other people have experience the same problems.. couldn't we make a sticky with problems and possible solutions for it? I also really hate that fact that I have to hack my phone in able to make it function properly!
ssndk said:
So it's been a month since I got my HTC Touch pro and all the problems I have with it, I've had with the HTC TYTN II. To list them:
- Volume is too low during conversations, it has to be fairly quiet around to be able to hear the other person (even with the volume turned way up)
Click to expand...
Click to collapse
Tweaks enough around
- There's a 2-3 ring delay on incoming calls.. which means people hang up before you get a chance to answer.
Click to expand...
Click to collapse
I don't have that problem?
- Sometimes trying to call a number, the phone will just display the Calling Number screen and you hear no sound at all in the speaker.. then after 10 seconds it will end with 3 beeps.. Like it couldn't get a signal or something, even though there's plenty of signal on the signal gauge. You try again 2-3 times before it works.. REALLY annoying (Never had a phone that did that, other than the TYTN II!)
Click to expand...
Click to collapse
never had that either
- Answers calls in pocket. You go for the phone, but the touch screen is on and you answer or hang up (in my case apparently almost always hangs up) while the phone is still in your pocket. Also VERY annoying.
Click to expand...
Click to collapse
try this solution
- Alarm or snooze malfunctions. This happens rarely for me, but since I use it everyday as my alarm for waking up, I notice! It's not because I sleep past the alarm. I've been lying awake listening for it to ring... the vibrator works, but no sound is played. This means that I can't trust my phone to wake me up if I'm going to catch a plane or other important stuff. It's very rare, but it happens.. it also did on my TYTN II, except that didn't even vibrate! My guess is windows is busy doing something else .. then doesn't play the sound properly.
Click to expand...
Click to collapse
Did you try a different alarm already?
- Then there's the slowdowns.. not really a fault, but like windows 95 it can become very slow or unresponsive for a short period for unknown reasons. A phone has to work when you need it... not delay you for 30 secs while it thinks things over. I've had to reset my phone a couple of times this month. (No I didn't run 10 apps at the same time while trying to use TF3D to look at pictures)
Click to expand...
Click to collapse
Don't have that problem
- It takes 4 seconds to lock the phone (So that it doesn't also MAKE calls in your pocket) .. is there a way to tweak this? Like only pressing the off-hook button for 1-2 seconds instead?
Click to expand...
Click to collapse
Now you mention it, yes, that is annoying... Would love to see a tweak for that as well!!
These problems are the reasons that I'm considering selling my phone to some other unfortunate person. They are BASIC functions that just has to work! I love the HTC touch pro for it's PDA functionality and my Tom Tom maps etc. but I'm really starting to hate it for these basic functionalities that work very poorly!
I know other people have experience the same problems.. couldn't we make a sticky with problems and possible solutions for it? I also really hate that fact that I have to hack my phone in able to make it function properly!
Click to expand...
Click to collapse
Have you considerd a custom Rom yet? I am currently running the DCS Rom, and don't have the problems you mention above. It made my TP much more responsive!
A lot of these problems though, are mentioned throughout this forum, and can be solved. Either by ROM updating, or tweaks... What Rom are you running?
I understand completely. I feel differently though. My TP is the best phone ever. The issues I have were seen on my previous devices (HTC devices for the US). The faster processor, increased storage, and TF3D make me happy. Don't get me wrong, I have cussed at this phone, missed inportant business calls, and missed a flight thanks to the alarm. I soft reset 1 - 5 times a day to proactively minimize these issues. But overall, the TP is a huge improvement over my Wing. So long as my new devices are improvements to the one before, I am happy. I can't live with a standard cell phone, and love my Raphael.
joeltje said:
I don't have that problem?
Click to expand...
Click to collapse
Try calling your phone from a land line phone.. how long does it take before your cell actually start ringing?
joeltje said:
Did you try a different alarm already?
Click to expand...
Click to collapse
Yes, but it happens so rarely I can't say if its the sound. Besides, it's the rooster sound that came with phone. No matter what it should never happen. It happened on my TYTN II too.. So I guess it's probably a windows thing.
joeltje said:
Have you considerd a custom Rom yet? I am currently running the DCS Rom, and don't have the problems you mention above. It made my TP much more responsive!
Click to expand...
Click to collapse
Hmm.. I might try that.. but I often see people start having entirely different problems with their phone then (lock ups and strange behaviour). If there is a stable ROM that fixes these issues and doesn't break down hard once every week. I'm all for it!
I'm running the standard ROM that came with the phone. Ver.: 1.90.403.6 DAN (Danish) ROM date 08/23/08, Radio: 1.02.25.19, Protocol: 52.33.25.17U
If I call my cellnr. from the home phone, it starts ringning as quickly as all my other mobile phones... So no, I really don't have that problem, thoughj I did just see another topic from somebody with exactly you problem: http://forum.xda-developers.com/showthread.php?t=432415
You might want to follow that.
On the alarm, I have 2 kids, so I don't use an electrical alarm Sorry...
The different ROM may be something you can test at least. It fixed a lot of annoyances for me anyway. Look in the Wiki for different Custom Roms, there are a couple out there, and for me, DCS worked best. You can always go back to original, should you not like the ROM. I'm running DCS now for three days, no resets, and it is still fast....
ssndk said:
- Sometimes trying to call a number, the phone will just display the Calling Number screen and you hear no sound at all in the speaker.. then after 10 seconds it will end with 3 beeps.. Like it couldn't get a signal or something, even though there's plenty of signal on the signal gauge. You try again 2-3 times before it works.. REALLY annoying (Never had a phone that did that, other than the TYTN II!)
Click to expand...
Click to collapse
The issue above really annoying. Normally that will cause my TP to go mute and can't hear each other. Have to soft reset. This issue is discuss in another thread here. Since I'm overseas for at the moment, can't go complain to my vendor.
ssndk said:
- It takes 4 seconds to lock the phone (So that it doesn't also MAKE calls in your pocket) .. is there a way to tweak this? Like only pressing the off-hook button for 1-2 seconds instead?
Click to expand...
Click to collapse
Using the registry hack for the touch diamond I'm now using the "lock on backlight turned off" fix.. it works, and my phone locks when I press the screen off button. Way less annoying than waiting 4 seconds for it to lock.
HKEY_CURRENT_USER\ControlPanel\BackLight\AutoDevic eLockEnable from 0 to 1 and everytime your backlight goes off the device is locked
Nice, 1 Question though; What happens if you make a call? The display goes of as well then, will the keyboard then lock as well? Cause that's not handy, to say the least
joeltje said:
Nice, 1 Question though; What happens if you make a call? The display goes of as well then, will the keyboard then lock as well? Cause that's not handy, to say the least
Click to expand...
Click to collapse
The touch screen locks, but the keyboard (Off-hook etc.) button doesn't..
So if I'm listning to my voicemail, and need to press "3" for deletion, I can't? Or will it disable after I extract my stylo?
joeltje said:
So if I'm listning to my voicemail, and need to press "3" for deletion, I can't? Or will it disable after I extract my stylo?
Click to expand...
Click to collapse
you can extract the stylus but the you have to juggle around with it OR you can press the standby button on top to unlock it. It's a pain I know but the problem is that it is a touch screen so pressing a button to unlock is less worse than without it.
So functionality actually remains as it is now... That's good, I'll give it a try!
joeltje said:
So if I'm listning to my voicemail, and need to press "3" for deletion, I can't? Or will it disable after I extract my stylo?
Click to expand...
Click to collapse
It unlocks when the stylus is extracted..
ssndk said:
So it's been a month since I got my HTC Touch pro and all the problems I have with it, I've had with the HTC TYTN II. To list them:
- There's a 2-3 ring delay on incoming calls.. which means people hang up before you get a chance to answer.
I know other people have experience the same problems.. couldn't we make a sticky with problems and possible solutions for it? I also really hate that fact that I have to hack my phone in able to make it function properly!
Click to expand...
Click to collapse
Sounds like you are using a ringtone from your microSD card. This will cause a delay. Your ringtones need to be copies to your device and activated by holding the stylus over your selection & hit set as ringtone.
Hope this helps,
Rgs,
J
ssndk said:
The touch screen locks, but the keyboard (Off-hook etc.) button doesn't..
Click to expand...
Click to collapse
Try SensorLock. It's a great little utility that unfortunately has stopped working for me. Must be something I poked somewhere. lol
As for the alarm, mine works fine... but I do notice the ringing a couple of times on the sending end before the phone starts to ring. I'd sort of passed that off to a network thing, not a phone thing.
The 3 second ringtone delay is a WM issue. Look at the postings for VAlert in the general hacking section. The only known fix is http://www.tweaks2k2.com/portal/staticpages/index.php?page=20050224182009983
but no one seems to have figured out their registry setting change...
Quote:
- Alarm or snooze malfunctions. This happens rarely for me, but since I use it everyday as my alarm for waking up, I notice! It's not because I sleep past the alarm. I've been lying awake listening for it to ring... the vibrator works, but no sound is played. This means that I can't trust my phone to wake me up if I'm going to catch a plane or other important stuff. It's very rare, but it happens.. it also did on my TYTN II, except that didn't even vibrate! My guess is windows is busy doing something else .. then doesn't play the sound properly.
TRY G-Alarm. It works well for me.
Klaxon (sp?) alarm looked cool and would have also been practical, but it would crash - totally unreliable.
[email protected] said:
Sounds like you are using a ringtone from your microSD card. This will cause a delay. Your ringtones need to be copies to your device and activated by holding the stylus over your selection & hit set as ringtone.
Hope this helps,
Rgs,
J
Click to expand...
Click to collapse
No, in my TPro the delay is exactly the same (oviously using the same mp3 file in memory card or in the device)..i've reduced delay sound installing Diamond tweaks and setting "without delay" in ring tone..then i've erased diamong tweaks because use too much battery now i have only 1 ring with light (and identified call incoming on the screen) and without sound, and BEFORE the second ring my device correctly sound
bugsykoosh said:
The 3 second ringtone delay is a WM issue. Look at the postings for VAlert in the general hacking section. The only known fix is http://www.tweaks2k2.com/portal/staticpages/index.php?page=20050224182009983
but no one seems to have figured out their registry setting change...
Click to expand...
Click to collapse
If your referring to this one,
108-Allow users to disable the 3 seconds delay between rings in devices with Windows Mobile Phone Edition
Click to expand...
Click to collapse
see the following thread at PPCGeeks.
If your talking about the fact that the NAV wheel starts flashing 5 seconds before the audio starts playing, then it's not the same scenario.
ssndk said:
Using the registry hack for the touch diamond I'm now using the "lock on backlight turned off" fix.. it works, and my phone locks when I press the screen off button. Way less annoying than waiting 4 seconds for it to lock.
HKEY_CURRENT_USER\ControlPanel\BackLight\AutoDevic eLockEnable from 0 to 1 and everytime your backlight goes off the device is locked
Click to expand...
Click to collapse
I have a HTC TouchPro and had the same issue of not wanting to press the long press end key for 5 seconds to lock the phone. I tried the code you gave and unfortunately the phone still does not lock when I push short press the power button to turn off the back light and put th phone in sleep mode. I really want this to work since when I am driving, I think when I go through good and bad coverage areas, the phone will automaticallly wake up about 3 times each way, so if it is not locked, I can accidentally call people while driving.
Ever since i installed wm6.5 (and I tried a few) I am have trouble accepting incoming calls. This is different from the lock screen issue. Whenever I get an incoming call i see it and either hit the hard key or slide left on-screen to accept but it doesn't answer but continues to ring. if I slide then the slider gets stuck all the way to the left until it stops ringing.
Any ideas as to what could cause this, I have this on different wm6.5 roms, and my friend who has the same wm6.5 rom has no problems.
Please help
well turns out it does answer but takes like a few secs to engage so if i click to answer late in the ring it doesnt have time to answr b4 the person goes to voicemail. i did use trapcall b4, and have now cacelled, maybe it is causing my problems?
any info of how I can reset att to default settings like voicemail and get 100% rid of trapcall.
I got this from a different thread and saved it to my computer just in case I bumped into this problem. I don't know if it'll work on 6.5, but you might want to give it a try:
I had the same problem as many others: When data is on (active or dormant, EVDO or 1xRTT (dormant), it takes many seconds for the calls to be answered, the phone keeps ringing even though I pressed the answer key.
It does appear that one of the tweak applications created the problem, at least for some. After much research, this may be it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or something containing GPRS, change it back to #777 and soft reset.
When I used PHM Regedit to correct this, it seemed to crash (the reg editor never crashed before now). I had to use SKTool's regedit. I will create an export if this will help you.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Dude, thank you so much, I cant believe it was so simple. But I'm confused how it happened in the first place. Anyways yeah, changing SuspendResume to #777 works wonders.
I've got a slightly different Slide To Answer issue.
I just updated to the newest HTC stock rom for my Touch Pro.
I noticed on the first call that Slide to Answer was part of this rom.
It seemed to work well but suddenly I lost the slide button. The green bar for answer and red for reject are still there but the slider itself has disappeared. The only other thing I have changed since the rom upgrade is to add a cab file (from an XDA thread) that restored my Chinese fonts. Could something in that have disabled the button graphic?
What else could it be? How do I get this button back?
Also, is there a way to customize the Slide to Answer screen?
Rom: 5.07.707.2 WWE
Radio: 1.11.25.01
The Slide-to-Answer, for whatever reason, never worked right on my Fuze, so I just disable it.
Hi People.
First off, sorry for not posting this in a specific phone thread, but I believe this is an issue on a range of WinMo devices at different builds.
When travelling around (particularity around Spaghetti Junction in the English Midlands) I often get a message along the lines of:-
The Answering modem has disconnected. To check your connection settings and change them if needed, tap settings.
Click to expand...
Click to collapse
I believe this to be dodgy parts of the cell network not doing proper hand-off's to the next one, as its consistent every time I go through a particular area, and I experienced it with my Athena from WM5 through 6.5 and now also experiencing it on my Topaz in WM6.1 and 6.5 IN THE SAME PLACES!
Whilst this doesn't affect me too much as the phone will reconnect somewhere down the road, I get a flupping annoying popup box which goes to the top layer and doesn't seem to clear without pressing the button. This is fine during normal use, but it even appears in front of TomTom meaning that its difficult to see the navigation buttons.
So... Does anyone know of a way to disable this popup box, or at least make it hide itself after say 5 or 10 seconds? I've done lots of searches for a solution, but there's just nothing.
TIA!
Hiya.
Longtime lurker, firsttime poster. I'm currently experiencing an issue with my Sprint HTC Touch Pro 2. I've had it for about a week now, and this problem seems to come and go. I'm using the stock ROM and TouchFlo3d; though I've also been playing around with the SPB Mobile Shell 3.5 (love the widgets!). Anywho, the issue (finally):
When I get a phone call, the callerID pops up and I have the slide-to-answer screen. I can either slide to the left or slide to the right (now dip, baby, dip) (sorry). When I slide to the left, most of the times the entire answer button turns green and the phone just keeps ringing. Like, I'm TRYING to answer it... but it won't let me! About 20% of the time, though, it slides successfully all the way over and I can then talk. But - again - most of the time it just turns green and I can't answer it. Even if I press the hard button on the lower left of the phone (the "phone" button).
Anyone have any ideas/suggestions/tips/tricks on how to fix this? With slide-out keyboards on a touch screen phone called the Touch Pro (2), it sure as hell is hard to google around for an answer! RTFM didn't help, either.
Thanks in advance to anyone who might be able to help me out, here.
msottile said:
Hiya.
Longtime lurker, firsttime poster. I'm currently experiencing an issue with my Sprint HTC Touch Pro 2. I've had it for about a week now, and this problem seems to come and go. I'm using the stock ROM and TouchFlo3d; though I've also been playing around with the SPB Mobile Shell 3.5 (love the widgets!). Anywho, the issue (finally):
When I get a phone call, the callerID pops up and I have the slide-to-answer screen. I can either slide to the left or slide to the right (now dip, baby, dip) (sorry). When I slide to the left, most of the times the entire answer button turns green and the phone just keeps ringing. Like, I'm TRYING to answer it... but it won't let me! About 20% of the time, though, it slides successfully all the way over and I can then talk. But - again - most of the time it just turns green and I can't answer it. Even if I press the hard button on the lower left of the phone (the "phone" button).
Anyone have any ideas/suggestions/tips/tricks on how to fix this? With slide-out keyboards on a touch screen phone called the Touch Pro (2), it sure as hell is hard to google around for an answer! RTFM didn't help, either.
Thanks in advance to anyone who might be able to help me out, here.
Click to expand...
Click to collapse
Hi, a friend has the same device and had the same problem, he solved it by going to the site of HTC and get the updates and now the problem is gone, also is there already many rom update`s there to windows mobile 6.5
Succes,
Greetz from Holland
Thanks mate. Unfortunately, though - that didn't work. :\
In the download section at HTC's site, it states: "This update can only be applied to ROM version 1.20.xxx.x or previous, otherwise the update will fail."
I'm on ROM version 1.21.651.3.
I went ahead and tried to DL and install the CallerID Update - but it wouldn't install. I received the "This hotfix is not compatible with your device" error message.
Any other suggestions? Oh, btw FWIW - this runs Windows 6.1. 6.5 isn't yet available for the Sprint HTC Touch Pro 2 (or so I hear). Thanks again!
msottile said:
Thanks mate. Unfortunately, though - that didn't work. :\
In the download section at HTC's site, it states: "This update can only be applied to ROM version 1.20.xxx.x or previous, otherwise the update will fail."
I'm on ROM version 1.21.651.3.
I went ahead and tried to DL and install the CallerID Update - but it wouldn't install. I received the "This hotfix is not compatible with your device" error message.
Any other suggestions? Oh, btw FWIW - this runs Windows 6.1. 6.5 isn't yet available for the Sprint HTC Touch Pro 2 (or so I hear). Thanks again!
Click to expand...
Click to collapse
Try this Site scroll to bottom of page,give your serial and see if you can download it,maybe you must unlock your CID first to install it
negative. Didn't like my serial number. Regardless, everything I've read so far has said you can't really upgrade a US/Sprint/CDMA HTC Touch Pro 2 to Windows Mobile 6.5.
*sigh*
If only the phone part of the phone worked... this would be one helluva phone!
Will see what i can do have a orginal wwe 6.5 (from htc site) for it, but i think you must unlock touch pro2 orelse it will say invalid vendor i will upload it today and put a link here
EDIT--you can download HERE the Wm 6.5 (download the 2 files,click the .exe) unpack and Happy Flashing...I Have NOT Flashed it,because i have no touchpro2
Greetz from Holland
I have the exact same problem
Anybody got this resolved yet? I am running wm6.5 stock rom from sprint on my touch pro 2...
I'm having the same issue with my stock 6.5 rom.
phone rings but sometimes either slide to answer and hard button answer does not work.
Since I have not found a answer to this I will be doing a hard reset to see if it fixes
planedoctor said:
I'm having the same issue with my stock 6.5 rom.
phone rings but sometimes either slide to answer and hard button answer does not work.
Since I have not found a answer to this I will be doing a hard reset to see if it fixes
Click to expand...
Click to collapse
Any luck? I still have this issue.
A mobile phone that won't answer calls....
... seems a lot like sex without orgasms...!
I have the Sprint HTC TouchPro2 with the stock ROM, no additionally software installed, and yawp! Maybe 15-20% of the time I am able to answer calls. Grrrrr. I've been an HTC user prettymuch from day one, and this is the *laggiest* and *buggiest* phone by far! Normally, I customize and flash ROMs like crazy, but I have *no* interest in doing so with this phone... it should work out of the box, and it simply doesn't.
I have insurance, and keep taking my brand new phones back to Sprint. They look at it, and tell me to come back in two days when they'll have a new phone for me - at least that part is hassle-free. :/ I am now on my FOURTH new phone - all with the same 'unable to answer calls' problem- slide to answer jst slides to the green and freezes there; trying to use the answer button (bottom left bottun on the face of the phone) doesn't work either, and a minute or so after pressing it, I get the message, "unable to open sendkey.exe" blahblahblah,*and* each0hone I've received has multiple other problems: severe lag and freezing, sometimes the screen goes black, or pixelated so you can't see anything, SMS won't open (using the winmo, not HTC SMS shell, even), etc., etc., ad naseum.
I figure this will keep happening until the WinMo7 phones arrive in January2011 (almost there, anyway, since it is now the end of December!), after which I can request one of those instead of this brick.
I've had to tell my friends and family to text me if they want to talk to me on the phone, and I'l ring them back.
(other things I *really* dislike about this phone are: no external camera button, no external internet browser button, no 'ok' button, no scroll buttons, no flash for the camera, oh hellz: the list goes on and on! And, really - I adore HTC... but! this is their crummiest phone by far....)