Touch Pro 2 (Sprint) Answer Call Slide Issue (?) - General Questions and Answers

Hiya.
Longtime lurker, firsttime poster. I'm currently experiencing an issue with my Sprint HTC Touch Pro 2. I've had it for about a week now, and this problem seems to come and go. I'm using the stock ROM and TouchFlo3d; though I've also been playing around with the SPB Mobile Shell 3.5 (love the widgets!). Anywho, the issue (finally):
When I get a phone call, the callerID pops up and I have the slide-to-answer screen. I can either slide to the left or slide to the right (now dip, baby, dip) (sorry). When I slide to the left, most of the times the entire answer button turns green and the phone just keeps ringing. Like, I'm TRYING to answer it... but it won't let me! About 20% of the time, though, it slides successfully all the way over and I can then talk. But - again - most of the time it just turns green and I can't answer it. Even if I press the hard button on the lower left of the phone (the "phone" button).
Anyone have any ideas/suggestions/tips/tricks on how to fix this? With slide-out keyboards on a touch screen phone called the Touch Pro (2), it sure as hell is hard to google around for an answer! RTFM didn't help, either.
Thanks in advance to anyone who might be able to help me out, here.

msottile said:
Hiya.
Longtime lurker, firsttime poster. I'm currently experiencing an issue with my Sprint HTC Touch Pro 2. I've had it for about a week now, and this problem seems to come and go. I'm using the stock ROM and TouchFlo3d; though I've also been playing around with the SPB Mobile Shell 3.5 (love the widgets!). Anywho, the issue (finally):
When I get a phone call, the callerID pops up and I have the slide-to-answer screen. I can either slide to the left or slide to the right (now dip, baby, dip) (sorry). When I slide to the left, most of the times the entire answer button turns green and the phone just keeps ringing. Like, I'm TRYING to answer it... but it won't let me! About 20% of the time, though, it slides successfully all the way over and I can then talk. But - again - most of the time it just turns green and I can't answer it. Even if I press the hard button on the lower left of the phone (the "phone" button).
Anyone have any ideas/suggestions/tips/tricks on how to fix this? With slide-out keyboards on a touch screen phone called the Touch Pro (2), it sure as hell is hard to google around for an answer! RTFM didn't help, either.
Thanks in advance to anyone who might be able to help me out, here.
Click to expand...
Click to collapse
Hi, a friend has the same device and had the same problem, he solved it by going to the site of HTC and get the updates and now the problem is gone, also is there already many rom update`s there to windows mobile 6.5
Succes,
Greetz from Holland

Thanks mate. Unfortunately, though - that didn't work. :\
In the download section at HTC's site, it states: "This update can only be applied to ROM version 1.20.xxx.x or previous, otherwise the update will fail."
I'm on ROM version 1.21.651.3.
I went ahead and tried to DL and install the CallerID Update - but it wouldn't install. I received the "This hotfix is not compatible with your device" error message.
Any other suggestions? Oh, btw FWIW - this runs Windows 6.1. 6.5 isn't yet available for the Sprint HTC Touch Pro 2 (or so I hear). Thanks again!

msottile said:
Thanks mate. Unfortunately, though - that didn't work. :\
In the download section at HTC's site, it states: "This update can only be applied to ROM version 1.20.xxx.x or previous, otherwise the update will fail."
I'm on ROM version 1.21.651.3.
I went ahead and tried to DL and install the CallerID Update - but it wouldn't install. I received the "This hotfix is not compatible with your device" error message.
Any other suggestions? Oh, btw FWIW - this runs Windows 6.1. 6.5 isn't yet available for the Sprint HTC Touch Pro 2 (or so I hear). Thanks again!
Click to expand...
Click to collapse
Try this Site scroll to bottom of page,give your serial and see if you can download it,maybe you must unlock your CID first to install it

negative. Didn't like my serial number. Regardless, everything I've read so far has said you can't really upgrade a US/Sprint/CDMA HTC Touch Pro 2 to Windows Mobile 6.5.
*sigh*
If only the phone part of the phone worked... this would be one helluva phone!

Will see what i can do have a orginal wwe 6.5 (from htc site) for it, but i think you must unlock touch pro2 orelse it will say invalid vendor i will upload it today and put a link here
EDIT--you can download HERE the Wm 6.5 (download the 2 files,click the .exe) unpack and Happy Flashing...I Have NOT Flashed it,because i have no touchpro2
Greetz from Holland

I have the exact same problem
Anybody got this resolved yet? I am running wm6.5 stock rom from sprint on my touch pro 2...

I'm having the same issue with my stock 6.5 rom.
phone rings but sometimes either slide to answer and hard button answer does not work.
Since I have not found a answer to this I will be doing a hard reset to see if it fixes

planedoctor said:
I'm having the same issue with my stock 6.5 rom.
phone rings but sometimes either slide to answer and hard button answer does not work.
Since I have not found a answer to this I will be doing a hard reset to see if it fixes
Click to expand...
Click to collapse
Any luck? I still have this issue.

A mobile phone that won't answer calls....
... seems a lot like sex without orgasms...!
I have the Sprint HTC TouchPro2 with the stock ROM, no additionally software installed, and yawp! Maybe 15-20% of the time I am able to answer calls. Grrrrr. I've been an HTC user prettymuch from day one, and this is the *laggiest* and *buggiest* phone by far! Normally, I customize and flash ROMs like crazy, but I have *no* interest in doing so with this phone... it should work out of the box, and it simply doesn't.
I have insurance, and keep taking my brand new phones back to Sprint. They look at it, and tell me to come back in two days when they'll have a new phone for me - at least that part is hassle-free. :/ I am now on my FOURTH new phone - all with the same 'unable to answer calls' problem- slide to answer jst slides to the green and freezes there; trying to use the answer button (bottom left bottun on the face of the phone) doesn't work either, and a minute or so after pressing it, I get the message, "unable to open sendkey.exe" blahblahblah,*and* each0hone I've received has multiple other problems: severe lag and freezing, sometimes the screen goes black, or pixelated so you can't see anything, SMS won't open (using the winmo, not HTC SMS shell, even), etc., etc., ad naseum.
I figure this will keep happening until the WinMo7 phones arrive in January2011 (almost there, anyway, since it is now the end of December!), after which I can request one of those instead of this brick.
I've had to tell my friends and family to text me if they want to talk to me on the phone, and I'l ring them back.
(other things I *really* dislike about this phone are: no external camera button, no external internet browser button, no 'ok' button, no scroll buttons, no flash for the camera, oh hellz: the list goes on and on! And, really - I adore HTC... but! this is their crummiest phone by far....)

Related

Occasional call drop - Why??

I've become increasingly irritated by something I have found in all WM6 ROMs that I have installed. I saw it in the PEE, EA and now VJs. Once every 5 or 6 calls, I will see the phone number come up on the display (phone is locked). I hit the soft left key to answer. The phone seems to think for a second or so, but never answers the call. The call gets dropped, and I see the missed call icon on the top bar. The same thing happens if instead of hitting the soft left key I hit the green phone key. I have to then unlock the phone, clear the missed call status, and call the person back. It's very annoying.
Does anyone else also see this? Is there a way around it? Or something that needs to be added/deleted?
Help!
Did you update the radio ROM ?
karhoe said:
Did you update the radio ROM ?
Click to expand...
Click to collapse
Yes sir. To the latest one found in Nitro's signature.

Stop returning to Home tab on wake up

Hi all. Slowly battling through these annoyances.
I can't find anything about this on a search, but I'm sure I remember reading about it. Does anyone know how to stop the device returning to the Touchflo 3D home tab every time I wake the device up? It's annoying when it goes off when I'm writing a text message or in a call or listening to music and I have to navigate all the way back.
Also, is there a definate answer to the "screen off during call" thing? I guess I could live with it for now if I can fix the other problem.
Hi, this will not help you but just for your info: my TF3D doesn't return to the home tab after wake up... You have a branded phone?
mine does'nt either so the answer is to switch over to ROMeOS rom
mike freegan said:
Hi all. Slowly battling through these annoyances.
I can't find anything about this on a search, but I'm sure I remember reading about it. Does anyone know how to stop the device returning to the Touchflo 3D home tab every time I wake the device up? It's annoying when it goes off when I'm writing a text message or in a call or listening to music and I have to navigate all the way back.
Also, is there a definate answer to the "screen off during call" thing? I guess I could live with it for now if I can fix the other problem.
Click to expand...
Click to collapse
Mine does it sometimes but usually a soft reset stops the return to home screen.
Perhaps I wasn't clear enough. I'm not bothered which tab it returns to, but say I have messaging open and the device falls asleep, when I wake it up it returns to the home screen so I have to navigate back to where I was. It's very annoying.
My unbranded 405 ROM TP does it and my gf's Orange branded Diamond does it.
mike freegan said:
Perhaps I wasn't clear enough. I'm not bothered which tab it returns to, but say I have messaging open and the device falls asleep, when I wake it up it returns to the home screen so I have to navigate back to where I was. It's very annoying.
My unbranded 405 ROM TP does it and my gf's Orange branded Diamond does it.
Click to expand...
Click to collapse
Like i said, soft reset. Sometimes is could be a new bit of software you've installed, not much you can do about it unless you unistall it!
I've softresetted my device dozens of time's, I'm on ROMeOS but I have the same problem it doesn't stay in the app or folder where I left it, I have wondered about this. Others do to apparently, no help from me though
johnk1973 said:
Like i said, soft reset. Sometimes is could be a new bit of software you've installed, not much you can do about it unless you unistall it!
Click to expand...
Click to collapse
It's always done it, and my gf's diamond has always done it. It's definately a feature of the ROM and is highly annoying.
What about the option for returning to the today screen in the Today options? Try setting it to never and see if that fixes it for you.
TaurenSnake said:
What about the option for returning to the today screen in the Today options? Try setting it to never and see if that fixes it for you.
Click to expand...
Click to collapse
That sounds just the trick, but where is this option?
Can't see it in in Start > settings > today
EDIT: found this on the Diamond forum: http://forum.xda-developers.com/showthread.php?t=409374
They have the same problem. the thing you suggested is for today timeout. It won't affect how locking takes me back to the today screen.
Come on guys, this is super annoying. Surely someone must have a solution?
I leant my phone to the singer in my band today as he was reading some lyrics from the internet for a cover song we're doing. He was going mad about it because the damned thing kept returning to the home screen mid-song.
I like the lock/autolock feature but I don't want it to go back to the home screen every time.
For your "screen off during call" problem, try http://forum.xda-developers.com/showpost.php?p=2767033&postcount=23
Read the thread for more information.

Trouble accepting calls

Ever since i installed wm6.5 (and I tried a few) I am have trouble accepting incoming calls. This is different from the lock screen issue. Whenever I get an incoming call i see it and either hit the hard key or slide left on-screen to accept but it doesn't answer but continues to ring. if I slide then the slider gets stuck all the way to the left until it stops ringing.
Any ideas as to what could cause this, I have this on different wm6.5 roms, and my friend who has the same wm6.5 rom has no problems.
Please help
well turns out it does answer but takes like a few secs to engage so if i click to answer late in the ring it doesnt have time to answr b4 the person goes to voicemail. i did use trapcall b4, and have now cacelled, maybe it is causing my problems?
any info of how I can reset att to default settings like voicemail and get 100% rid of trapcall.
I got this from a different thread and saved it to my computer just in case I bumped into this problem. I don't know if it'll work on 6.5, but you might want to give it a try:
I had the same problem as many others: When data is on (active or dormant, EVDO or 1xRTT (dormant), it takes many seconds for the calls to be answered, the phone keeps ringing even though I pressed the answer key.
It does appear that one of the tweak applications created the problem, at least for some. After much research, this may be it...
Take a look at your HKLM/Comm/ConnMgr/Planner/Settings/SuspendResume
It is a multi-sz value and should be #777. If it shows anything like ~GPRS or something containing GPRS, change it back to #777 and soft reset.
When I used PHM Regedit to correct this, it seemed to crash (the reg editor never crashed before now). I had to use SKTool's regedit. I will create an export if this will help you.
Once I changed it back to #777, I can answer the call immediately when data is on, time and time again. Prior to this, there was a significant delay.
Dude, thank you so much, I cant believe it was so simple. But I'm confused how it happened in the first place. Anyways yeah, changing SuspendResume to #777 works wonders.
I've got a slightly different Slide To Answer issue.
I just updated to the newest HTC stock rom for my Touch Pro.
I noticed on the first call that Slide to Answer was part of this rom.
It seemed to work well but suddenly I lost the slide button. The green bar for answer and red for reject are still there but the slider itself has disappeared. The only other thing I have changed since the rom upgrade is to add a cab file (from an XDA thread) that restored my Chinese fonts. Could something in that have disabled the button graphic?
What else could it be? How do I get this button back?
Also, is there a way to customize the Slide to Answer screen?
Rom: 5.07.707.2 WWE
Radio: 1.11.25.01
The Slide-to-Answer, for whatever reason, never worked right on my Fuze, so I just disable it.

Went from HTC Fuze Win 6.1 to HTC Tilt 6.5, Can I get some help B4 I return it?

Alright,
I wanted to see if a few issues could get resolved with my Win 6.5 on my HTC Tilt before I return it.
I believe like most I am pretty dissapointed with it.
There are a few things tha are highly irritating that I'd like to see if you guys can work around for me.
#1 - Text Message Sent Notification
Can this be turned off?
I can't stand getting a popup everytime I send something and then
hacing to DISMISS it or wait before I can move on.
#2 - You have to TAP&HOLD to get the "MAKE SELECTION" option availabl
vs just selecting
#3 - You can directly text message someone from their contact card without
choosing more options
These are a few and I got a few more but I thought I would see what you could do with these.
Thanks!

[ROM][WWE][Nov. 27, 09] Solace v4 Alpha - Energy Edition! (WM6.5 build 21864)

Hey guys,
As some of you might know, I've been working on Solace v4 for quite some
time now. Well, now I finally have a stable version with some bugs. The
thing is, I haven't had any time recently to go through the ROM and pick out
bugs, except for the few noticeable ones, so I've uploaded Solace v4 Alpha
for anyone who wants to test .
I will be creating a new thread with more information when the stable, non-alpha version comes out.
For now I'll tell you that it is Windows Mobile 6.5 with Manila 2D and just the basic programs. Screenshots can be found here.
Thanks guys!
Please note that some bugs are: Manila 2D Sounds page isn't working, PTT button is not linked correctly, and SRS WOW HD is not configured correctly
Download:
http://www.multiupload.com/6GR1QZ8TM4
Keep up the good work,looks very nice,I enjoyed a lot Solace 3.1...I hope you will finish soon this ROM...
Perfect timing, I have my favorite " stable " roms ( one of which was 3.1 ) to use during the business week , but love to try new roms over the weekend. Will flash and let you know if I find anything. Thanks for the hard work.
Damm,
was checking your site some while to find out when Solance v4 (Alpha) would be released..
now this is it, dl now.
thanks
Fantastic!
Seems like years since 3.1.........
On the download now.
I´m testing yout ROM
It's like centuries passed since v3.1
Looks promising. Images are interesting and it seems to be another "professional" ROM for everyday work. Maybe this will be the reason for me to not trying to cook again
DL now and testing in some moment. (Have no free time to flash and test and flash and test and cook and flash...)
Thanks, mbarvian !!!
Have had it on for a few hrs now and it really looks nice. AE Button took care of assigning button 6 to comm manager and Weather4me. Still trying to get WKtask to play nice with 6.5 , Excluding shell32.exe doesn't seem to be working.
Also the screen seems to be very insensitive to taps and touches. Tried increasing sensitivity with Kaiser Tweaks but still requires multiple taps and a really firm touch to open things sometimes. The taskbar works great as does the M2D slider with a light tap, it just seems to be the main screen. But I am still tweaking the setup, so I am not prepared to blame the rom for this.
Other than that everything seems to be working great.
Glitches so far
Hey Mbarvian
Been running a few hours now and a couple of things I've noticed.
SMS - not working. Sent messages remain unread. I don't know if they are sending, but I'm getting no replies (and I am very popular so there must be a fault!)
On startup 'messaging' is displayed in the taskbar where 'start' would normally be. Don't know if this is related to the above
The M2D music tab doesn't seem to function - it hangs on searching but doesn't find my music. The 'library' soft key doesn't work and the options under menu don't turn on shuffle or repeat or go to audio booster.
Power button/Backlight issue - It's been a while since I've had this issue on a ROM, but when I press the power button to bring the phone out of sleep the screen flashes on but then returns to sleep - I have to press again. As I'm sure you know this problem was around a while, but solved in the end - I don't know how!
I've installed and run lots of applications with no problems, but TomTom 7 refuses to install - it hangs after I select the install location. This happens whether I select device or storage card.
Voicemail number doesn't configure in the dialer (just being picky now)
Red end button doesnt return to M2D home when pressed (I know you are a perfectionist!)
Volume control isn't available under notifications - had to install 'setvolume' and map.
That's it for now! - I'll have to reflash to another ROM until there is a fix for SMS bug as need this working. Be waiting to flash back after though.
I flashed stock ROM and radio before flashing - radio updated to the same as my signature.
hey man, nice to see u got ur alpha booting again... Im sure its much more improved than the one i tried out
if i get the time, i might give it a test, but no promises
keep up the good work and hope u accomplish ur goal of perfection
Another Solace Rom
Will try it out later today
Well been using for almost a day now, I can confirm all that brandall has pointed out, except I am not getting the double push to wake up bug.
I too flashed stock before flashing and unfortunately SMS is a biggee for me also, my kids seem unable to ever dial a phone, so SMS is the only way they communicate with me. Because of course walking from room to room in the house is too much of an effort when you can just text from the bedroom to the kitchen. But off-topic
Will need to switch for now but will be back when sms is fixed to explore further and again, thanks much for the effort, all the chefs put in a lot of time and it is appreciated.
little review
As everyone was saying the text messages don´t work for me either. This isn´t a big deal for me because I don´t text much anyway. I can confirm that everything brandall reported doesn´t work for me either including the double power button push. I had the same issue with Solace 3.1 ever since I started using it so I kinda got used to it already.
However, I was unable to start the camera or bluetooth.
Please someone confirm that this isn´t just my fault.
Before flashing v4 alpha I flashed Kaiser_HTC_ASIA_HK_WWE_3.34.721.2.
Still love this ROM and will use it untill the final v4 is out :-D
...ohh...very big problem is SMS all day I´m waiting for my test sms...unfortunately sms still doesn´t arrived thereby this ROM is for me unusable
and I agree with brandall
So I respect your hard work.
Wow guys sorry for putting out a version with so many bugs. Ill try and fix them but some of them like the power button issue I have no clue on. If any chefs would like the share some solutions to these problems, please don't hesitate to speak up
Thanks for the feedback though
I'm always interested in your work, but reading SMS issue, I have to hold back for awhile. no offense, but SMS is primary for me.
One question, you mentioned WM 6.5 but the screen shot shows Start Menu & Setting look like WM6.1?
Seems the M2D you use is not latest with weather on Home screen. Is that by choice?
Hi,
I'm really excited about this, I put reply here so I can set the Thread Subscription and get all new replies to my inbox, do not know any other way of doing it other than writing a message.
I would love to test this one but unfortunately too busy at work now - can't wait for the full edition, I haven't used stayed with any other rom other than the solace 3.1 since I started to learn stuff from this site. so thanks !
Sorry for adding some more but found out that the sound control isn´t working In the Settings tab in Manila after clicking on the sounds icon, only blank menu pops up.
Also the battery indicator is showing only the decimal value like 100%, 90% 80% ... not showing the exact value so for example from 60% it jumps straight to 50%.
Opera browser 9.7 doesn´t even load, moreover it freezes the phone. However the Opera Mobile 10 Beta and also Opera Widgets work flawlessly.
The power button issue seems to be happening on more than just your ROMs and what I´ve found it´s Microsoft´s fault - here but the suggested cab doesn´t fix anything, at least not for me
The solution is simply holding the power button a little longer (which I cannot blame any chef for not doing this for me every time I need it ).
Mbarvian, please don´t take this in a bad way, I appreciate your work and since Solace 3.1 haven´t found anything better. Just trying to help...
I'm having the same errors as with v3 with sound, text/mms, random resets, browser doesn't function at all, sound icon still doesn't work, can't remap buttons, etc
I appreciate Mbarvian's efforts and when the Rom is ready I'll try to use it again but some of us can only wait so long, and unfortunately using a ROM where text msging doesn't work isn't possible.
I have the correct and updated SPL/radio as well.
mbarvian said:
Wow guys sorry for putting out a version with so many bugs.
Click to expand...
Click to collapse
There's really no need to apologise! We appreciate your efforts.
If you knock up an SMS fix I'll jump back on the ROM to further test - I need SMS working though due to the masses of girls that text me.... I wouldn't want to let them down...
Or maybe I made that up.
Look forward to your update!

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