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Align screen, endless loop

Hi all,
Yesterday evening the screen on my TP was misaligned all of a sudden. This has happened before, I don't know why but I know how to fix it or so I thought.
Open the start menu and find the screen alignment tool in the system settings did the trick until now.
I can align the screen all I want but it just keeps asking me to align. I've tried soft reset, hard reset, leaving the battery out for a night and aligning over 50 times but it keeps me in the alignment screen.
What happened? The screen obviously functions as it detects the taps.
Patrick
BTW. I run RomeOS 1.40.1 (Dutch) en flashed the stock rom to test if that fixes the issue but that has the same problem.

Align screen loops again when you don't tap properly on the cross. Obviously you're taping properly but maybe the screen could not percieve it properly. Did you ever drop your baby?
Regards,
Carty..

Carty said:
Align screen loops again when you don't tap properly on the cross. Obviously you're taping properly but maybe the screen could not percieve it properly. Did you ever drop your baby?
Regards,
Carty..
Click to expand...
Click to collapse
Uhm, I never dropped any of my babies but my TP has dropped once or twice but that is weeks ago and the fall wasn't that great, the hit wasn't that hard and it functioned normal after the drop which was in the grass btw.

I'm sorry to hear your troubling situation. I had a similar situation happen once with my hermes, turns out that the outer rim of the housing was coming in contact with the screen and registering as a contact. I was in the endless alignment until I opened up my phone and closed it again. I had other reasons to open like the speaker cable had also came disconnected. Try running something thin and lint free around the edges of where the housing and screen meet. If that doesnt work I would just return it while its still under warranty.

Att Fuze black screen need help please! Not a bad flash issue.

Hi all,
I am at my wits end on this problem if anyone can offer any adivice it would be greatly appreciated. So let me give a recap of what has occured thus far. The water damage tag for some reason turn pink thus i am unable to get warranty exchange. I am pretty certain that the phone has never been expose to any water of anything of that sort, but i do live in houston, tx so might be humidity or what not that cause the tag to turn. Anyways.
1. This all started after i flashed RRE 5.2 RC3. Initially after a successful flash everything seem normal and fine. Then next morning i woke up to a frozen screen with many verticial lines running up and down the screen was almost unreadable. Initially i thought it was a bad flash or just random lock up. I did a hard reset and tried to enter the bootloader. Black screen, it does seem like the backlight is coming up but nothing on the screen. I can hear the phone power on and boot successfully into windows. Activesync connects i can browse the contents of the phone.
2. After flashing to stock att rom and stock htc roms same symptoms. So at this point i am thinking crap bad LCD screen. so I ordered both the digitizer and lcd screen for good measure. I replaced them hoping that a bad LCD was all. replaced both screens and i powered on the phone. same problem. black screen. The phone still powers on and boots into windows. Activesync still connects and i cna still reflash the phone.
3. I work extensively and do both desktop pc and notebook repair. I am not new to dealing with small electronic repairs. but at this juncture i am unable to identify the cause of hte malfunction. i am hoping maybe some of the gurus here might be able to shine some light on the subject.
Thanks in advance for any help.

I would have followed the same approach; your description makes it sound like it might be some kind of backlighting issue at first read. I'm inclined to think it might be a cold connection (bad connector) on the main board.
Silly question, what happens if you power up the phone with the keyboard exposed?
*EDIT* Not sure if you have been here yet: http://www.mikechannon.net/
Cheers,

i just tried to power up the phone with keyboard exposed. Powers up the same as with the keyboard hidden. Still boots up fine but black screen. I already have the service manuel dowloaded. i have checked around with several repair places both local and on the web. Seems like no one has any parts for the att fuze/touch pro gsm except for the lcd and digitizer and a speaker.
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable. i have contacted htc about doing a possible repair and they want wayyyy too much for just a main board repair almost $400 USD.
Anyone have a bricked/ non working touch pro they would like to sell ? =P

fkoong said:
its quite possible that it is a main board but as the same time it might be something as simple as a ribbon cable.
Click to expand...
Click to collapse
Could be a bad ribbon cable ... and firmly pressing around the front/back of the unit shows no change?

pressing the phone front and back show no changes to display. in a very dark room I can see that there is light emitting from the display but its just the screen is not displaying anything visable. this occured both before and after i changed out the screens. I'll do another visual inspection of all the boards to see if there is any bad resistors burnt out circuits etc.. but i didn't notice anything mentionable during my first 2 inspections. Maybe 3rd time is the charm.
Thanks for all the feedback thus far Hilaireg it is quite appreciated. All this venting has at least made me feel 1000% better than after i replaced my lcd and still same problem at least i don't feel like a complete idiot!

Sorry I couldn't be of much help ... you've done all the steps a seasoned hardware person would do.
Do post back to let other folks know if you get it back up and running.
Cheers,

you have a pm fkoong.

I have possibly the same problem. Phone got wet, dried it out for 2 days (in a container of rice). Phone worked but had "water marks" on screen that disappeared after two days and everything was fine for about 2 weeks. Then one day (happened to be humid misting rain eve in Charleston) the screen is blank (hint of backlight only). A soft reset and it seems OK for about 1hr, then blank again. The hard resest screen displayed OK (readbale text etc), but didnt work. But as I write this, I retry to document it results correctly and the NATF ROM is reloading and the screen works! We will see how long!!
Well.. not that long, the end of the ROM load and it went blank again, seems like a video driver problem. The Press VoluP to boot does show some red artifact.
Trying hard reset again (No SIM no uSD)
The NATF v4.4 loads and gives me the Tap screen, Align Screen, stylus, loads customization, opera, tf3d, then loads a bunch of files under ...... and then the screen goes blank again, seem like what happened last time, so Ill try loading a fresh ROM copy... later

HTC Touch Pro screen replacement

Greetings.
I woke up this morning and my HTC touch pro wasn't at the usual place(my desk) so I call the phone to see where it is and it appears it was at a part of my bed where there's a piece of iron.
The screen is scratched pretty bad and the screen wasnt touch sensitive anymore when I was trying to move around in it.
Then I decided to restart the phone to see if that would help but the phone won't even boot up anymore.
Anyone know what I could do to get it to work again?
Also, where I could buy a new screen/how much one costs.
Thanks

Bump.. this is important :S

Thats weird that it won't even turn on. If it won't turn on it seems like something more serious that just the touch screen. If I were you I would try to get warranty replacement since its just scratches. If the touch screen were cracked then you'd be out of luck with warranty replacement.

I tried to buy a screen too but I gave up after I found out that the total amount is around 100 Euros to replace the screen and buttons...
And yes, it's weird that you could call your phone, but didn't manage to start it after reset. you definitely have to take it to service.

Try taking out the battery for like 10 minutes and putting it back in. Then Reboot...

Screen is blank but touch screen works ***HELP***

I recently got a touch pro of a friend with a damaged screen that didn't turn on but the touch screen was responsive. Apparently he sat on it and the screen broke.
I then acquired it and replaced the LCD screen and i turned it on but all it shows is a blank black screen with the backlight on. I was tapping while it booted up and it was making that beep noise so i know the touch screen works. What do i do now.

dazz245 said:
I recently got a touch pro of a friend with a damaged screen that didn't turn on but the touch screen was responsive. Apparently he sat on it and the screen broke.
I then acquired it and replaced the screen (with digitalizer) and i turned it on but all it shows is a blank black screen. I was tapping while it booted up and it was making that beep noise so i know the touch screen works. What do i do now.
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Click to collapse
if the lcd is damaged and you only replaced the digitizer then that wont solve the problem, the digitizer just sits ontop of the lcd and recognizes your touches, hence why it mite know that your touching the screen but the screen is still blank

mancsoulja said:
if the lcd is damaged and you only replaced the digitizer then that wont solve the problem, the digitizer just sits ontop of the lcd and recognizes your touches, hence why it mite know that your touching the screen but the screen is still blank
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Click to collapse
I replaced the LCD along with the digitalizer. Tats what i meant.

Sounds like either the new screen is inop on fit (fraid you need another to test, then send the first back as faulty), or the fault is not the LCD itself.
Possibily its the wrong screen, or its not installed correctly, or you damaged either the screen or the controller when installing.
I'm afraid you dont have many options - take it apart & rebuild to ensure correct parts & fitment, spend £££ on alternative parts to see whats broken (or serious £££ on test equipment!), send it off for repair or give up!
I'd go for option 1 first
If your friend sat on it hard enough to break the screen, i'd be looking for any damage / cracking to the boards / ribon cable mounts and be looking very carefully at the mountings of any IC chips. Incedently, when (s)he sat on it, did the screen work at all? and was it 100% working before they did?

Okay thanks for the replies. I just bought a flex cable where the slider thing is because the old one looked a bit old and flexed out and on inspection of the old screen i found a tiny rip on the screen's flex cable too. I wait for my cable and see if it works and if it doesn't then i'll sent the screen back as faulty and get a new one and if that doesn't work then I'll give up and sell it again

hi
sorry to wake up an old thread.
so what's your solution/conclusion?
is it the flex, or the LCD that broke?
i have the same problem right now.
thanks

was mainboard

Touch screen does not respond, stuck on screen alignment

I've had an unlocked Raphael that has worked flawlessly for the past 10 months.
So a while back I was texting and the screen gave out on me, so I used the keyboard for a while. I did a soft reset and screen was still not responding...
Then I did a hard reset and have been stuck on the screen alignment ever since.
The only part that does respond is where it says htc on the screen cover.
If I push on that area, the + moves to all the corners, and eventually comes back to the center to redo the alignment.
Any thoughts on what I could do?
Info:
Raphael unlocked and being used on T-Mobile.
There is no magnetic case, or any case on the phone.
I did a hard SPL last night, so it shows I have the 1.90 OliNex.

I need an htc touch pro t7272.dat file from a good aligned htc pro.
If you find htc touch pro t72727.txt, that's fine, I'll just change the extension.
I managed to get past the screen through remote alignment, but the screen is not functioning because well, I haven't aligned it.

JXM said:
I've had an unlocked Raphael that has worked flawlessly for the past 10 months.
So a while back I was texting and the screen gave out on me, so I used the keyboard for a while. I did a soft reset and screen was still not responding...
Then I did a hard reset and have been stuck on the screen alignment ever since.
The only part that does respond is where it says htc on the screen cover.
If I push on that area, the + moves to all the corners, and eventually comes back to the center to redo the alignment.
Any thoughts on what I could do?
Info:
Raphael unlocked and being used on T-Mobile.
There is no magnetic case, or any case on the phone.
I did a hard SPL last night, so it shows I have the 1.90 OliNex.
Click to expand...
Click to collapse
I have a similar problem with my Touch Pro for Verizon. I found out its because the screen/digitizer are shifting to the right of the phone and causing the screen to get a oily appearance. I have to use my fingernail to push the screen slightly back towards the center and the digitizer works properly again. Perhaps you are having a similar problem?